Canadian Valley Electric Cooperative, Inc. (CVEC) is a public utility, owned by its customers, operating on a cooperative, not-for-profit basis, dedicated … See more
Read More| Friday | 8AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 5PM |
| Tuesday | 8AM to 5PM |
| Wednesday | 8AM to 5PM |
| Thursday | 8AM to 5PM |
11277 N Highway 99, Seminole, OK 74868
Horrible service. It’s been near impossible to get new service started. Every time you call you get a different answer. Went in person and got more excuses and different answers. Took me going in person to get Beth White to do my paperwork …
Super shady business
Wish there was a zero star after the last experience!….
Best electric company ever!
Canadian Valley is a utility with integrity and good people.
Can’t reach on phone and web site is down, i have no power and cant reach anyone
Can’t get the phone to work and their website is down. We have no electricity!
Rude customer service…
Spoke with Jennifer yesterday to access my account online and she was very helpful.
Thank you cvec you’re the best.
They’ve done alright by me for the last few years
Paid the bill and they still tried to come out and shut us off. Now they still say we owe from past months and this month which is a total of $464. Terrible customer service always rude.
Been with CVEC for 20 years and it just keeps getting better and better. Love their customer support to.
We have done business with this company for quite a few years and they’ve always been good to us! Their quick response time and helpful customer service is top notch. Couldn’t ask for more!
Terrible customer service. If you hate your job so much, leave and find something else. Rude, hateful and unwilling to help. Think again before moving to where CVEC provides services.
Very had working people with a good integrity
Been waiting for electric for at least two months. I recommend not going here. Not good with getting service or customer service. Very poor.
Paying for a room at 2 in the afternoon. The power is still out. Shouldn’t I get a refund? The heat is overwhelming and unsafe for children and elderly people. Again, I’d like a refund for this.
Absolute worst customer service ever. Talked to a supervisor her name was Jennifer and she hung up on me twice!!!! Wish there was another electric service option open in my area because I would definitely not use Candian Valley! They are awful with anything!!!
We moved to Wanette, from Oklahoma City ok
We were accused of lying to electric company trying to fanagle something to get out of past due bills at address (money owed by previous renter, not us) …
Company is unprofessional and unwilling to discuss issues with customers.
Thank you for all the lineman who are working in the cold and wet to get our power back. We so appreciate their work and dedication. I have a son in law who is a lineman and they don’t get the recognition they deserve.
The customer service is horrible they send somebody out to put a 24-hour shut off notice on my door which I’m human I make mistakes who hasn’t forgotten to pay a bill and they’re still trying to charge me a $35 fee to come out and hang a …
The telephone situation is a mess. Trying to speak to a human being is almost impossible. Please redo the automatic “person” who doesn’t quite get me to whom I want to speak. Also, the phone number to get to an actual office is …
CVEC 👎🏿. It’s third time we lost power THIS week. And they don’t give you any information about it . They never answered the phone, no emails nothing. TERRIBLE service. If anyone moving to CVEC please think about it. There are some people …
very poor “limb trimming” planning . maybe legislation should be developed to require notice of more than limb trimming ….like Mulcher/ pulverizing everything in its path. I received no notice and had damage and other issues. in another …
We’ve used cvec for over 20 years with good results. Today we talked with a lady at 11:15 am and we were trying to explain something to her. She was having difficulty understanding what we were saying because she literally talked over us. …
I have had Canadian Valley service for over 10 years now. My power has only gone out maybe 5 or 6 times. During this last ice storm our power was out so I used the smart hub app to report the outage. They kept us updated through their …
CVEC used to provide excellent service, but in the last few months we have repeatedly reported a problem involving power flickering and power lines sparking every time the wind picks up. They haven’t sent anyone out to fix it and no one calls us back. Tonight tried to call about power being out, but no one answers.
Trying to get new service for 2 months now to a newly installed mobile home, however their rules are that you need to show an improvement before they will install. Apparently a 140k mobile home isnt an improvement but a 6k septic is. If …
CVEC is horrible! Have waited weeks and still no service. Called today and we’ve been pushed back another 8 days. We’re living on generators and gas is ridiculous!!! They need to get their act together and get people power!!! …
Have had cvec before they are getting better, used to be power would go out randomly from time to time even when there is no bad weather. On oge now.
Main reason I wish was still with them because they are running fiber optics to …
I’ve talked to several people in the department, my electric was supposed to be set up and finished by this weekend. Nobody has shown up to do our electric and it’s been days, I’ve called numerous times and no one will get back to me. My …
Don’t get involved with this electric company they lie to u they upped there prices and are telling everyone that nothing has changed they make payment arrangements with u and then hang 48 hour notices on your house and pretend like u never …
You want to blackmail customers into signing a five year contract for service upgrade from 100 amp to 200 amp so that my lights don’t flicker. This Veteran aint buying it! yall should be ashamed!!!!!!
We’ve had CVEC for 20 years now, and they have always been very customer service friendly and focused. When we have an issue, I call and someone talks to me, not a computer or a foreign country, but a local person who knows our area. Our …
This place over charges for power anyways and then charges 35 dollar to bring you notices.
If I could give them zero stars I would. The people in the office are terrible to deal with. I’m trying to get service and after signing their contract and paying almost 25k I’m not even on their schedule. Every time I call I get …
We have been a cvec customer since October of 2021. Every month our bill gets higher and higher and nothing has changed in our house. This month our bill was $390 for a single wide 3 bedroom trailer house. I just don’t understand it. My sister has the same trailer, same appliances and everything and her bill was $176.
We have had them since we moved out here two years ago, and are very happy with CVEC. We have lost power once, due to a blown fuse by the transformer when lightning hit the line. We called and folks were out and had it fixed within the …
If you have ANY other option, use it. These people are the worst crooks, have no respect for your property, and the sarcastic customer service is disgusting.
Everyone is the first to complain; instead want to say Good Customer Service and great admiration for Jennifer Cooper! Thanks for your help, Jennifer, keep up the great work💜💜🎶 …
At this point they should rename themselves French Electric. As soon as a storm lets out a few bursts of thunder, they surrender the power. Can’t even call to report an outage , either. Talk about incompetent. …
I called last week because we lost partial power. The representative was extremely polite and told me someone would call to make sure I was home prior to coming. She called me back and asked if they could come out and I confirmed. They came …
Took 3 1/2 months to get installed. Everytime I call they are Normally very rude. I plugged a 16 ft camper up and they charged me $526 for having it hooked up for 11 days. There are no appliances in it. No heat no air. Just the RV itself …
We have used CVEC at this location since 1994, and have found them to be congenial and efficient. Power outages are rare and our electric bills have always been far less than our friends’ and family members’ who use different providers. We feel very blessed to be in the CVEC district!
5 weeks have passed since I submitted a request for service and no one has submitted the paperwork for my service at their office. Also, if I want more than a 60amp constant load service they will charge me $12,000 to upgrade. Every other …
I moved to Tecumseh in 1992, I gave them 5 stars, cause after 30 yrs. Of service they deserve this!! I never even heard of a Co-op! Had to get a Pole & Breaker box, I learned a lot at that time! Also that their is only 2 Electric Copanies …
If I could give CVEC 0 stars, I would. I need electric to my property and they are not helpful. I could have power to my home if they’d release my property to OGE but CVEC is greedy and would rather me not have power than release me to a …