Carteret-Craven Electric Cooperative serves over 34,000 customers in Carteret, Craven, Jones and Onslow Counties in North Carolina.
| Monday 8AM–5PM Tuesday 8AM–5PM Wednesday 8AM–5PM Thursday 8AM–5PM Friday 8AM–5PM Saturday Closed Sunday Closed |
1300 Highway 24, Newport, NC 28570
No 24/7 assistance
I could not get into the meeting.
Thanks for the power coming back on at 3 pm.
Another monopoly with fantastically great customer service.
Great at communicating outages and quick repairs!
turned power off without ever reaching out or sending notice. horrible reflection on the management.
Transferring location was a breeze. Mimi handled with minimum effort on my part. Great telephone customer service!
When the storm was over they worked very hard to get electricity back to everyone. I’m so proud of them I’m on oxygen and I needed their help very much. ThAnk you again and God bless you all.
Very blessed to have the men and women of Carteret Craven EMC here in our community. From the ladies in customer service to the linemen on the roads, and all the support staff and leadership in the back offices, they have their members’ …
Always timely during hurricanes with restoring power!
Way better than other companies in neighboring counties. Always a pleasure to deal with on the phone…
Very disappointed in service. Security light we pay for has been out since Hurricane. Wife and neighbors walk nightly. Need the safety of the light. We were told a vendor was repairing lights like mine, and there are some 400 out. …
I believe the name of the lady that helped me today was Sherry?? She was so helpful and kind on the phone. My first impression when I called about getting power on was not a good one with a younger woman the day prior. Today this kind lady …
This company is incredible, pleasant phone staff worked out issues with my Harkers Island hook-up. I also have an electrical account in Wilson NC and there is a world of difference. Wilson Energy is the most dreaded business in town to …
I called today and just like every other time I call, the people there are so friendly and helpful. Mrs Mary Elizabeth helped me today and she was great! I’m new the the area and this is one reason why I love it here, the people! Thanks!
There are new houses being built down the street, and the electric company goes through my yard to reach the transformer. Two days in a row, they left lunch trash and water bottles. I finally called and politely asked them to at least use …
Currently staying at a place that I’m fixing up for someone. The electric got caught because it was still in the previous tenant’s name. I called them up they were extremely helpful. Give me all the information I needed to know. They have …