Cascade Behavioral Health offers an innovative program combining the best of inpatient and outpatient care for adults. Our seamless continuum of care provides medically-based treatment throughout every stage of recovery – from acute medical detoxification to therapeutic outpatient counseling. Offering a broad range of treatment options, our mental health and addiction treatment services are able to customize for each patient to meet their individual needs. In addition, our intimate care setting provides more personal attention and the ability for our staff to get to know our patients and their families on a first name basis.
| Monday Open 24 hours Tuesday Open 24 hours Wednesday Open 24 hours Thursday Open 24 hours Friday Open 24 hours Saturday Open 24 hours Sunday Open 24 hours |
12844 Military Rd S, Tukwila, WA 98168
The only treatment provided at this facility is pills. Nothing more.
Avoid at all costs.
Excellent staff in the mental health area
my dad went there and i still hate him
Being rude or just don’t care anything about helping others ?
I liked it the staff are kind and caring in 3w
they are not legit. stay clear of this place if you wish help . had to give star to post
Worst place ever no support from the staff they make you feel crazy when you know your not it’s a horrible place
had to be here once, nurses don’t get the credit they deserve
Absolute nightmare!!!! Staff is horrible!!! The care there is a joke!!! I would not recommend this place to anyone!!!! This place needs to be shut down immediately
Very helpful staff.
I was a patient in October/November 2018. I was ABUSED both PHYSICALLY AND MENTALLY by NURSING STAFF. I WAS INJURED!! I WAS ASSAULTED!! AVOID THIS PLACE….
The best staff and case workers drs and physicians they took great care of me and everyone there with me…I highly recommended it….
I enjoyed the stay , staff are nice and service is good.
I didnt even get a meeting because hey lost the paperwork only 3days later and my hand is broken. I got better things to do tbh
Best place and staff to get well don’t believe anything these one star has to say. They just never went through with the treatment.
If you truly care to get help, please go somewhere else! This place is extremely non beneficial. Would rate ZERO stars if I could. If you want details send me an email steelerfenton75@gmail.com
I wish I had some sort of power to get this place investigated. It was so unsafe in so many ways. I left feeling worse than I did When I got in, and now I’m too afraid to get the help that I need.
If I could this place zero stars I would! This is a horrible place do not ever bring your family or friends here! I was visiting my grandfather and the staff were dragging older people around halls! If I could have taken my grandfather out I would have! I worry for his life in this place!
If you really want help staying sober and you are mature. Great place to be treated. Sober over 3 years now 05/21
Avoid at all costs. This organization is in crisis itself, and in absolutely no position to help anyone. Worse than no care at all.
Avoid this place at all cost. They have the worst employees who don’t care about anyone’s well being. If you are lucky you might get a couple of minutes with a therapist that isn’t going to help ones well being at all. AT ALL COST DON’T GO HERE AT ALL!
Would like to thank everyone at the hospital – from the operator to the nurses to the doctor who help families like us to manage the change that get thrown at us. Thanks for doing what you do – everyday – as part of your job – with passion!
Felt like I was being listened to, but not being heard. Walked away with no issues being addressed. This place is also amazingly expensive. Expect a total of 400 dollars of expenses for two visits.
So unorganized- so unprofessional-
Stress patients out with company and billing issues. Disengaged & unprofessional workers. …
This place was the worst experience. I urge anyone who has a choice to find help somewhere else. My quality of life and health are significantly worse having gone here. And it’s been years since going here.
I did an assessment over the phone , disrespect by the person Jordon and then didn’t give a call back notice, I felt violated by them and also I called back a got a cold outcome with the lady when I called back.
This place is horrible. Bad service and extremely unprofessional staff. I called to get help but didn’t fit into the time zone they gave. When asked for some help to find a time that worked for me due to work. The young man hung up on me. Will never recommend or call back to get service ever again. You guys definitely deserve 0 stars.
They are discouraging and torture their patients. We nearly had 3 ppl almost died and we ended up finding them . They would sign off on their 15 check ins while sitting behind the desk. Just horrible staff. DONT GO IF YOU WANT AND NEED THE HELP! PLEASE!
I was there depression and wanted hurt myself I wish gone somewhere else then this place they wouldn’t let me wear my shoes and it was cold being there defently not enough heat there I went there in February 2017 there was only room there …
My niece was released from this “supposed mental health facility,” worse off than when she went in. What an unbelievable travesty. While she was admitted, they cut her necessary bi-polar and diabetes medications, kept her a couple weeks, …
Doesn’t even deserve a 1. If your loved one needs to get help together sober, don’t send then here. They do not help.
Was assaulted by patient there and no one helped me with anything they are just there for a paycheck and dont help with psychiatric needs more of a detox people who run the groups are great but it was inconvenient when I wanted to leave …
Horrible service
Staff are not compassionate at all and do not care they are only there for a paycheck …
A very poor visit. The Dr. didn’t even introduce himself, so I never knew his name. The food was low fat and usually in short supply in the cafeteria. I left looking worse than when I went in.
Great staff! Caring and thoughtful! Social workers did a great job working on my after care and setting up appointments. Food was decent…
Anyone who works in acute mental health care is a saint. Imagine going to work everyday amongst assaultive people. I can never forget, nor thank them enough for my family member’s care.
I went here very recently and had no success at sleeping. The food was terrible and the way they treat their patients is insulting. They acted as though we were children. Btw, had a woman there scream about wanting to die. Not my proudest moment.
Was there for 4 days medically detoxing from alcohol. Horrible experience, staff treats you like your stupid, was given so many meds i was having irrational dreams and was a zombie. My roommate was an older guy but he peed everywhere except the toilet, brought it up to staff and was ignored.
I am a provider for Senior Care, especially assisted living and memory care. And I find this team caring and trustworthy and they ALWAYS go out of there way to help us and our residents. I would like to thank Keith Roberts and Doreen O’Conner-Nash for all of their hard work and help!
This place is the worst for seeking treatment. I’ve encountered an arrangement of new mental health symptoms recently and sought help, only to find an old, worn down building, no actual beneficial groups other than writing nonsense on a …
The most horrid sadistic staff. They were abusive emotionally and phyically attacked me isolated ridiculed humulated me and to top it off lied and denied the credulity I was subjected to. They even tried to hide my personal belongings …
Hardworking and respectful staff. Very compassionate and supportive. Disregard previous negative reviews. You have to actually WANT treatment for it to work. Doctors and nurses can’t force feed wellness. They changed my life. Thank you Cascade!
I didn’t actually stay in this facility, although I tried to. When I called they were unable to even give me a rough estimate on how much it would cost with insurance, gave very little information over the phone. The person on the phone …
My schizophrenic brother had a complete breakdown over Christmas because of mismanagement of meds and ended up in lockdown in ER. He spent his recovery at Cascade. We are grateful to the knowledgeable, caring staff who observed and …
If u are looking for a medical detox from heroin this is not the place.f first off they are going to place u in the psych ward with all the psych patients. U will be doing group therapy with then ass well so u get no personal counseling …
At first, I am not the patient of this hospital.
I am living in Vancouver, Canada. Yesterday, I’ve been here cuz I lost my way. I supposed to go to my friend’s house but my google map was stupid enough, so I …
Set up an appointment for detox. They where 3 weeks out for an assessment for detox so my wife went cold turkey. However her Dr. Suggested counseling for behavior health reasons. Called before her appointment to inform them of her change. …
This a horrible place that offers no help. If I could I would give this place no stars. The majority of the workers here don’t give a dam about any of the people here. I honestly feel like they get a kick out of working people up so they …
The nurses are hard workers but just give you meds. The MD doctor was horrible. Psych Dr was great but only saw him 5 mins a day. Went for rehab. Didn’t get anything worthwhile at all. Zero to offer. Lock down fauciity. Really super bad. No help!
Avoid like the plague! Don’t expect any calls back regarding your loved one. My relative was discharged with no after-care plan, wrong medications and none if the new clothes I brought in for her. Impossible to get anyone to call you back, …
Not sure about the quality of the care, but the level of help I got when I called for a friend was awful. They told me they couldn’t help her because she wasn’t ambulatory, when I asked for a referral to a clinic that could help, they …
I was in the PHP program. Went here every day for 3 months. The Satori West method is life changing and should be taught to everyone.
Like I told the new people: this only works if you participate. It’s literally a …
Just trying to find out if there is anything my family member needs like clothes, toiletries ect. . But, If I hear “Do you have an access code?” one more time I am going to need to be admitted also.
They released my brother without calling family a day after having serious hallucinations They said they called him an Uber but he never came home. & won’t tell us any more information. He is now missing. Please do not go here.
I was hung up on while trying to leave a message for the staff caring for my daughter. The detainee had told me to call and give the staff a brief description of what the family had been witnessing with my daughter who is being …
Thank you everyone who shared your horror stories about this place. After reading I’d say 20-30 reviews on whats going on there, I myself was in shock. I do hope anyone who went their thats willing to stand trial as a witness and give their …
I was here for a week and only once after intake did a nurse actually ask me in depth about how I was feeling. You see a psychiatrist for 5 minutes on weekdays, just to find out they tell the same exact things to the other patients in …
Unbelievably the worst place. It took me 12 days to finally meet with a counselor because they only had one. Even someone who was brought in after a serious suicide attempt didn’t see a counselor for 11 days. Classes that were supposed to …
ZERO STARS FROM ME. DO NOT LET YOUR LOVED ONE GO HERE!! My daughter has gotten progressively worse during her stay at Cascade. The doctor has not spoken to her care providers nor has he/she contacted me to discuss her health or her …
The health care in this establishment is absolutely the worst. The patient’s are treated poorly, the medical care is neglectful at best, the psychitrists on staff are not comprehensive and the group activities are well below the average of …
My stay here wasted my time completely. In three weeks, on the new medications they put me onto I gained 30 lbs. I was also sluggish (Mental & Physical Fatigue), depressed. …
I’m rating this hospital as a Mom of someone who desperately needed some mental health inpatient treatment to get on the right meds, to be stabilized. Two previous hospital stays had not resulted in a good level of needed medication, but …
WORST PLACE EVER IN THE HISTORY OF WORST PLACES!!! DO NOT COME HERE. I brought my family member of her own free will and they kept her for FIVE days. NO ONE has a clue what is going on. They CLEARLY DO NOT COMMUNICATE with each other. The …
Finding help for a loved one with addiction and mental health needs should NOT be this difficult. …
I am online in a crisis looking for a new inpatient facility & remember staying at this place for a week against my will. I went in voluntarily & they refused to discharge me for 5 days. I can’t eat meat or dairy so i ate mostly apple …
I went here looking for help BEFORE I ended up committing suicide. I was willing to do just about anything to get well. I first ended up on the pysch ward because the suicide ward didn’t have a bed. It was absolute trash. The nurses who are …
Please educate your intake staff! My daughter called for an assessment and was told that her Molina Medicaid was accepted with a referral from ER. She went to ER and the social worker was told that her insurance was not accepted. I called …
The way this place treats family members of patients is horrible. My mom got moved from valley medical center to here and nobody told us. They pretend they’re legally not allowed to tell me, but that’s completely not true. I ask to speak to …
If you or a loved one needs psychiatric care DO NOT allow them to be taken to Cascade. There is almost NO treatment there and even then if you win the lottery and end up with one of the very few competent doctors, who you may see for 15 …
Of you are in need of behavior health services, then I highly recommend coming to Cascade! The staff is amazing and so kind. The program is life changing! The SantoriWest method works and can be the first steps to recovering from your mental illness. I have felt welcomed and understood here. Don’t hesitate to give them a call.
Horrible experience overall. I’ve struggled with anxiety, depression and addiction for a good portion of my life. I decided that I needed help and referred myself to this “facility,” upon admit the nurses were rude and made me feel as …
Great place to go for people serious about getting clean. The bad reviews are from a bunch of adults that have a mindset of a toddler. Its a very good staff and great counselors that care about your well . Its not a daycare for these people …
We turned over all of our staff 2 months ago isn’t a good thing.
“People get mad sometimes” isn’t a good response to why do you have such bad reviews …
The place was a nightmare, it was freezing cold inside, I did not always get the medications I needed for diabetes, There seemed to be no leadership or directions from the staff, I had to go to the hospital for a hernia and they would not let me take my coat or phone with me. I never want to see this place again.
The worst experience ever. I would have been better of chancing it at home. Staff doesn’t care or even follow the laws. I saw male orderlies sneaking following females to their rooms. I saw a nurse give headphones to a patient who sought …
Of all the behavioral hospitals I’ve been in, I had my best experience at Cascade. I love the diverse staff, they really cared about us patients. I attended the Partial Hospitalization Program here and it was very helpful. The facilitator …
Cascade BH
After long and tedious hunt conducted by the hospital, they found me Cascade BH. I thank the Lord they did. The staff9except for a couple of bad staff …
My husband and I wanted voluntary service to see an immediate medication manager and group therapy, and was given a horrible brash and unresponsive 12 hours disaster instead. I would NEVER send my family or loved ones in crisis to a place …
They promised me they would have my brother call me last night after his intake bc I needed clarity on whether he was safe there or not. I called unsure if he is actually here or not. …
This place treated my Grandma like trash while she was there. No warning that shoelaces would be taken and she had to walk with no laces in her shoes with her walker. She was never given her clothes for 26hrs after she arrived. There are no …
PLEASE DO NOT BRING YOUR LOVED ONES TO THIS GOD FORSAKEN PLACE.
My fiance came here to detox off of Xanax. They neglected him the whole time he was in here and never checked to make sure he was doing okay. They weened him …
This hospital deserves 0 stars! My fiancé has been here for a week for treatment regarding a manic episode. The staff have not been forthcoming with information about how he is doing and it has been hard at times to get in contact with him. …
We helped a dear friend navigate detox and inpatient treatment. Cascade was one of a handful of detox programs or hospitals that accepted medicare. The intake procedure was smooth and easy. Ivy our intake person was awesome. She made the …
I do not believe human experimentation is good and want nothing to do with this agency. My health has completely deteriorated since going here and I hate that I have let people like this into my life. I was better off before ever going …
I went to Connections Bellevue for the Partial Hospitalization Program. The program helped SO much! Anita would greet me every day by name and took excellent records. Heather, the main counselor, was incredible – caring, compassionate, a …
From the wonderful young lady that answered the when I needed in to the techs(Merhaye and Mister)ja who made me feel right at home. And to the doctor (Amber) who made me comfortable along with great nursing staff Bethlehem, Kim, Jamal and …
After reviewing their website I decided to go in. I liked how it said holistic and said they had acupuncture and yoga. Well, they didn’t. I don’t know if it was because of covid or flat out false advertising. They had a couple of good …
Was a patient there a couple of years ago as an adult looking for help. Went in during memorial weekend, was on restrictioned access and was not allowed outside until I got psychologist ok. Well, since I went in on memorial weekend all the …
THE WORST “MEDICAL” DETOX EVER. i struggled with opiates on and off the last 10 years. ive gone to 4 or 5 different Detox centers. AND THIS PLACE WAS ABSOLUTLY THE WORST! they hardly give you any meds to help. its a JOKE, I WAS SICK the …
Went here for a few days in one of their mental health wings. It sucked; there was barely any activities and the groups were very rushed (about 10 minutes of just reading off of sheets printed out for us) and no 1-on-1 therapy for anybody. …
This place is terrible. The doctors and social workers were mostly fine but 95% of the nurses were just awful. The doctors changed my meds up and I’m doing really good mentally now, so I’m happy about that. The food was pretty good, they …
DO NOT GO HERE!!!!! Please Do NOT bring your loved one here!!!!! They should NOT have a license to practice. Next complaint will be with Washington state Department of Health. They are NOT SAFE!!!!!!. Beyond disorganized! Fake advertising. …
The staff was completely non-responsive after stating they had a bed available for my family member. When we called to find out what time to have him there, we left several messages with no response. I contacted management and never heard back. Pretty bad for someone in crisis.
OMG!!! I can’t believe this place is still open. People have died from not getting proper treatment. I found out later in newspaper report on this institution that 2 people died the month I was there. I knew things weren’t right. They …
I could write a long detailed review about all the disorganization, lack of services that were paid for and supposed to be provided but wasn’t, lack of communication regarding complaints from corporate, and SI concerns being ignored but …
I’ve been attending an outpatient program at Cascade’s Tukwila location the last 3+ weeks. My initial impressions were rather negative as the intake process was severely backlogged several hours and Jane, a member of the management staff, …
Cascade Behavioral Health offers excellent care from the front desk administration, to the intake coordinators (Anisa), to the nurses and doctors. They have great programs and make sure their patients are cared for during and even after …
Had a horrible experience here. When I arrived I was exhausted and not in a state to read through the paperwork or do interviews. They pushed them on me anyway at 3 am before letting me sleep. They never properly explained to me how the …