Cascade Eye & Skin Centers understands that every patient relationship is founded on trust and confidence in the eye care, skin care, and plastic surgery services offered.
| Monday 8AM–5PM Tuesday 8AM–5PM Wednesday 8AM–5PM Thursday 8AM–5PM Friday 8AM–5PM Saturday Closed Sunday Closed |
5225 Cirque Dr W Ste 200, University Place, WA 98467
I was very pleased with the nurses, they were so friendly and informative. The nurse practitioner she was cold/standoffish, I was looking for her to smile, to be inviting. But I am very thankful for the information and the help with my skin.
Clinic can’t ever get you scheduled with the same provider for continuity of care, scheduled 3 month out even for existing patients, long check in times and inconsistent policies during COVID19 compared to other medical facilities in the …
Helpful at first but with a hidden cost. Went for eye exam but couldn’t be dilated that day. Was told to make an appt for quick follow-up just for the standard dilation. They turned the follow-up into a medical visit not covered by eye …
I went for my third or fourth visit with Dr. Sullivan in Dermatology. Dr. S. is the BEST!! Extremely knowledgeable and just when you think she is all business and no humor she’ll crack up about something. Great visit – awesome doctor.
Dr. Sullivan is very thorough. I think there is no better attribute for a dermatologist. I trust her to find skin anomalies before they turn into skin cancer, or soon after so they can be removed. She is GREAT and a doctor who is not ego-driven as many doctors are.
This practice has always been efficient and caring. I can always count on a good appointment.
After two months waiting for my appt., I was quickly seen and moved out. They said they sent medication to the pharmacy and nothing was sent. I left two messages to take care of the issue and have not received a call back. I will be letting my insurance know about them.
I had MOHS surgery on my right hand and had a very good experience with Cascade Eye & Skin Center. Everyone from the receptionist to the nurses and Dr. Kim were very kind and helpful. Once the procedure started Rich, Karen, Dr. Kim were …
Appointment is always on time! Dr Wenner is very knowledgeable and professional. I have never been disappointed with the care I get there!
David Sprouse and staff are just amazing. Zero wait time and never felt rushed during my examination. Highly recommend!
I have had a lot of trouble with insurance for my care and have found the people and organization most helpful and generous. Like Dr. Wenner a lot. She has found therapy for my skin condition that differs and is better for my condition that my prior Dr. administered. Would recommend care at Cascade in Tacoma to anyone.
I have been a patient of Dr Brenda Kodama for over 20 years. She is a personable and caring person. I always feel comfortable with her and know that she will take the very best care of me. It is always a pleasure to see her. I actually look forward to seeing her.
Apparently I had the wrong time for my appointment. The staff said they’d squeeze me in, which they soon did. I have an ongoing issue in my left eye which requires the normal dialation plus pictures. Then a shot in my eye by the doctor. …
I don’t normally leave reviews, but I’m so bothered by this place… it needs to be done. I can’t speak for all their locations, only the one in University Place. It’s a nice establishment with a nice atmosphere in a convenient location. I …
Having Dr. Kim perform Mohs surgery Monday. Got in very quickly because I pretty much begged to get in before I have a cardiac procedure at the end of the month. Thanks to Julio C. Zavala CMA GH Office Supervisor, I was scheduled immediately. Thanks Julio. Great job!
Appointment was easy , painless , and staff were friendly.
Felt VERY confident in Dr.Vercio…Fantastic Dr.
Can’t answer the phone. Never called or texted to remind of appointment. Worst customer service I’ve ever encountered and super unprofessional. And just found out that they’ve been overcharging me for my last few appointments. Never seen …
Always a positive experience! Staff always cheerful and helpful. I recommend them!
The doctor’s and the nurses are the best. I have been to a lot of dermatologist and out of all of them these people are the only ones that went the extra mile instead of guessing they did the testing to be sure. They are with me the whole …
My husband has had to have several squamous cell carcinomas removed by Dr. Maureen Mooney using the Moh’s procedure. Each time he has had excellent results: no recurrence, good post-surgery instructions, availability of immediate advice for …
Was seen quickly, staff professional. Dr Dahlhouse is very through and able to help me.
Always very nice, and expedient. Well organized company no matter what location you patronize.
I waited two months for this appointment when I went to the appointment I was there about five minutes! I felt like I wasn’t important enough to even be seen! He looked at my back and said dry skin prescribed lotion then said do you want …
I have been going here for years and although
some of the doctors I’ve seen have left, the
new ones have been great also! The office …
It’s been weeks since my initial call. They said that the computers were down and they weren’t able to see any of my information. At the end of the week, I called back and they said the same thing & that they’d get back to me the following …
I went in for an annual check up. Got a new prescription that corrects my vision to 20/20. No other clinic has been able to do this.
The doctor is thorough and very professional.
I’m a nervous patient, but staff at Cascade were attentive, calming, personable, informative and professional.
I was able to get a quick appointment due to a patch on my neck that I wasn’t sure about. I was scheduled quickly because it was just to look at and determine if more action would be needed. I was seen quickly and the appointment was quick as well.
Have been a patient of Cascade Skin and Eye for many years. Always have had nothing but the very best care with them. From the check in desk to the techs to the doctors, top notch team.
I spent the shortest time in the waiting area then in the room the nurse was very professional and the Dr came in in just a few minutes ,he was we informed and all w0ent well a0nd and fast.
I saw Alison Pettinger for Botox and filler. This was my first time doing either of these services and she did such a great job explaining everything and answering questions. She was very professional and it went by way faster than I expected. Everything looks great and I had a wonderful experience overall.
There is more than six people working at the front desk yet no one can answer the phone interesting.
Very efficient, friendly and professional.
This place is the WORST!!! I was referred to them by MAMC. I had to wait 3 months for my 1st visit & it wasn’t even a full eye exam. Then they scheduled me for my next appointment for a full eye exam about 7 months later. Circumstances …
I recently took my son to see Dr. Ross Brockman. He was knowledgeable, kind, and excellent at easing my son’s anxiety. I felt very confident in the diagnosis and treatment plan. Overall a great experience and we will be returning to see Dr. Brockman for future needs.
My first experience at Cascade was several years ago due to a positive cancer biopsy that required surgery on my nose. Yesterday’s appointment was made to establish a relationship with a new dermatologist for yearly exams. The PA, Larinda …
This visit was unsatisfactory due to the time of my appointment and the time I would have been seen. I had blocked an hour in my schedule for this appointment. At 20 minutes after my appointment time, I no longer had enough time left for …
Very pleased with my experience at University Place Cascade eye and skin, particularly the Ohms clinic. Very professional personnel. They Make your appointment comfortable. Brought my a warm blanket and remote to watch tv while I awaited results.
I have been a patient at the University Place location since 2013. The staff is very friendly and professional. I want to thank Dr. David Sprouse for all his help and most recently PA Alison Prium for her help as well. I can’t forget the …
I really dislike this location. I had a skin procedure done here in late 2018. The assistant and the doctor were both unfriendly. I went in for an exam, thinking I’d schedule the procedure for another day but they rushed me through it. I …
Please don’t waste your time & come here. I made an appointment here because Dermatology Clinic at Harborview couldn’t see me until December. I am on the look for a new dermatologist because the doctor I’ve been previously seeing is no …
I love Dr. Townsend, but the staff (receptionists, some nurses, and operators) get more and more rude with every visit. Can’t seem to get through on the phone these days either. It’s like a relief everytime I get past the front desk and finally see Dr. Townsend.
From the time you walk through the door to the time you leave, you are made to feel like you’re a priority. I have been to hundreds of specialists for 40 years for an answer to my skin condition. I have tried hundreds of treatment options, …
Good service. Good doctor and outstanding communication skill, and good listner .
My visit with Cascade was a very good one. The staff was kind and ready to make everything calming and reassuring for me.
Very nice front desk staff, the support staff are very friendly and professional.
The staff is always friendly. However apps my appointment today I was waiting after my scheduled appointment time before 40 minutes before I was told that my Dr was running late. Dr. Allison Prime as friendly as she is, always waste a …
Super friendly from front office to back office!!
Every staff member from the front desk to the surgeons were very friendly and attentive, making sure I was comfortable and my needs were met.
I was seen on time. Both the nurse and Doctor were very knowledgeable and personable. They put me at ease and explained everything very clearly.
As always my visit was on time and professionally done in a friendly atmosphere.
The doctor was quick and to the point. I would recommend this place to anyone having skin concerns!( my appointment was for my skin spots)
Only focused on getting in your pockets. Negative attitudes. I was told I couldn’t get something removed unless it was causing me pain.. been to two doctors since who have both laughed at that remark. I received my treatment at Pace …
Less than 24 hours before surgery I was contacted and informed that I had received a misquote on the price of the lenses and Cascade Eye and Skin needed an additional $3000.00 for the surgery after I had spent 5 hours over 2 days with Dr …
I’ve been seeing Cascade for years now. Helped with my eczema as well as two MOHS surgeries. Always pleasant, polite, caring, and best of all…ON TIME AND PERSONAL. Highly recommend!
In and out without actually discussing my skin. She used a light and scanned my body. Told me I needed to come back in 6 months. Maybe my expectations about seeing a dermatologist were off. I mean I thought we would discuss my skin, hair, & …
I have been seeing practitioners at Cascade eye and Skin for a number of years. I have never had a negative experience. Two years ago I was diagnosed with melanoma on my left temple and they moved very quickly from the minute we got the …
Always have a wonderful experience! Cheryl takes such wonderful care of me. All the staff is friendly and kind. Thank you!
My experience was in all aspects, excellent. Promt to see the doctor, answered all my questions, Felt reassured with his assessment of condition of my skin and will see him again. All Good. Jean Costantri Oehler
Scheduled my appointment in January for June 29th. Got a confirmation call on the 25th and on the 26 I was told I needed to reschedule my appointment because the provider wouldn’t be available. I was told I would now have to wait until …
Got checked in by a very pleasant receptionist. Was called in very short order. The asst. was very friendly and knowledgeable and got his part of the job done very quickly. Got my eyes dilated and again did not wait an excessive amount …
Came in to have a spot on my upper left lip looked at. Hoping that they would remove it and they did. I was so happy too
Staff, nurses and my doctor all were great!
Staff very friendly, proficient and efficient.
Took extra effort to ensure comfort, Dr. Mooney was friendly, knowledgable and explained procedures well.
Thank you Syrena, Julie & Mark- Thank you Mark for setting me up with new frames for my lenses.
Always great care! Thanks
Me and my wife have been utilizing your services for almost two decades. There is nowhere else we would ever consider going we have a relationship with the staff and the doctors there it is like family. We are so grateful for your presence …
They are very helpful and quick, and gentle and respectful. I can tell they are very knowledgeable in their field of expertise of dermatology and are helping me get the acne/rosacea cleared up from my face.
I would give a 5 star I’m sure if I could ever see a Dr. I made an appointment in February for April 2nd. I was notified on April 1st the appointment had to be rescheduled and I could get into Gig Harbor location on April 6th. I drove from …
I had an excellent experience. My doctor is the best.
Dr. Brady, Opthalmologist recently did my PRK surgery. I am extremely happy with the results. My vision is now 20/15! Dr. Brady is knowledgeable, personable and has an excellent bedside manner.
Everyone in the office was nice and I had a pleasant experience at my appt BUT trying to call to make an appt or even calling to order contacts is a 15-20 min wait just for someone to answer the phone. I’ve spent 3 days now trying to order …
Staff was great and so was Dr Kim
They have great staff. Welcoming and warming. Made me feel very wanted. They took they time and patience with me as this was my first time there because my primary care physician referred me over to them. The doctor seemed a bit rude but …
All so friendly,. No waiting and technician and dr. very informative. Been going for years and will continue.
Staff was very professional and friendly throughout my entire follow-up appointment.
Everyone was really nice and took good care of me. Thank you.
Dr. Townsend is professional and friendly. The entire staff are helpful and friendly as well. Overall an excellent experience at this facility and no waiting. I got right in for my afternoon appointment!
Staff is professional and kind
They put you at ease
Dr Fu is a great person and very skilled and knowledgeable Doctor
Her treatment has very successfully improved my vision
I was greeted immediately. I was treated with respect during my visit with Dr O’Brien. She was thorough and caring in her exam. She listened to my request and treated my issues as I requested. I have been going to Cascade Eye and Skin Center for over 7 years. I have referred them to my friends.
Very deceitful business. I went in last year for surgeries Cascade Eye & Skin stated my insurance would 100% cover, only to receive a threat to be sent to collections almost a year later. Not once did they mention any co-pay I owed them for …
I would highly recommend Cascade Eye Skin Center. The staff was very polite and had great customer service. They made me feel comfortable and walked me through if I had any questions. Dr. Ogawa was amazing! She was very knowledgeable and …
I have had several procedures here. The staff is very caring and professional.
The place is beautiful and the staff is great! Loved my facial and my skin feels wonderful. Jacqueline Heric explained each step and gave me some great tips for my skin type. I can’t wait to go again!!
Staff was very friendly and professional. Was concerned about my well-being and my needs
Thank You for your compassionate care. The entire staff made me feel more reaxed during this stressful time. This is a great team and Dr Moody was Excellent and most professional.Would highly recomend.
Great place, I always feel That I am treated with kindness and respect. More than just a number. The staff are wonderful.
Great experience and knowledgeable personnel.
Dr Robin was very thorough and thoughtful
Very impressed with everyone at this practice. Dr. Mooney was reassuring and professional during my Mohs procedure. Thank you.
Got us in on the same day. We had a short wait time and Dr. Sullivan was fantastic. The clinic was in a good location and office was nice. All the staff was friendly, professional and helpful. Dr was knowledgeable and had good pt skills interacting with our 2 year old.
The staff in this facility were absolutely amazing! From the front desk clerk to the doctors to the nurses they are all highly skilled, communicate extremely well, and set an upbeat and cheerful tone. I would recommend this place without hesitation for any Dermotology work that needs to be done.
From start to finish I was treated like gold! I had Basil Cell removal. Every thing was explained so no surprises. Dr Mooney is great along with her team!
Check in went smoothly, waited for maybe 3 or 4 minutes to be shown to the room. Went over info for the visit, changed and the doctor came right in and did the exam, told me the results then had a short Q & A session. Got dressed, scheduled a follow-up and was out. Total time in the building, start to finish was maybe 23 minutes.
Very friendly. Everyone from the front desk to the nurse and doctor
The visit was quick, efficient, informative and they warmed me they were understaffed but I didn’t feel any effects
My first time appointment to the Cascade Eye and Skin Center and I was a little nervous with not knowing the provider chosen for me, but Dr. Paek was WONDERFUL! …
These are the most caring people you will ever deal with. My surgery went as expected. I use to be an EMT and I was amazed at the stitching Dr Moony closed with. I’ve never seen better work. …
I was early and they got me in to see the doctor. I was there for only 20 minutes.
Dr. Hirota refused to give me a proper examination.
After pressing the issue, his only response was “trust me.” He was lazy and dismissive.
I appreciate my yearly check in with Dr. Mooney who is brilliant, highly skilled, and an important part of my care team. This appointment I had the pleasure of meeting Jasmine who was efficient, friendly, and took care of my medical needs …
On time as programmed, very efficient and informative with directions for care tomorrow.
From start to finish was a great experience. Front desk was friendly and welcoming. The MA really listened to my daughters problems. The provider, PA Sprouse was so kind to us and his diagnoses and treatment was easily explained so I didn’t …
This was my third year/time seeing Dr. Imoto (so?). I felt more comfortable with my exam this time. Mostly I appreciated only one note taker in the session this time. It seemed more professional. …
This was my 1st visit as a patient. The office was a little busy and the wait time was a little long, but the staff was very personable. The doctor was knowledgeable and overall my appointment went well. I will go back for my next eye exam.
I couldn’t be more satisfied with the care I received at Cascade Eye & Skin Center, University Place. I had surgery on my face with Dr Kim & she did a fantastic job. I was very pleased with the results. Thank you so much. Also, I’ve …
Very positive experience. Easy to get to the office from I-5 freeway. Very nice counter person. I didn’t wait more than 5 minutes until the nurse called my name. Happy and knowledgeable nurse. When Dr. came in she got right down to business checking my skin for signs of cancer. Dr. was thorough, All in all a very positive experience.
I took my teenage daughter in to see PAC Carolyn O’Brien for her worsening acne. She was rude and cold to both my daughter and myself. It was by far the worse experience I’ve ever had with a medical professional. She showed no compassion …
Staff and Doctors are very good
My parents have been patients of Cascade Eye and Skin for years. Recently, they presented to the UP location for an eye appointment. My father suffers from memory loss due to age. My mother went to the appt with him to ensure that he …
Friendly, prompt and efficient staff from check-in to checkout. First visit with new physician, Dr. Hirota. He was very pleasant and thorough in the exam. A very positive experience.
Eventhough I have only had work done from the Eye department, I can testify to the professional, comprehensive, erudite and highly skilled and medical board certified doctors, technicians and support staff of Cascade Eye and Skin Centers. …
I have never been so listened to and had my worries considered before starting any treatment. My doctor had an actual plan ready for if the first solution didn’t work. Super friendly people. Very professional.
All staff members were friendly and helpful. I never felt rushed and free to ask all my questions during my appointment.
No wait time, was seen promptly, provider was very nice, made me feel very comfortable,
Exam was quick, my concerns addressed. Front staff was friendly
Amazingly positive experience with Dr. Susan Sullivan. Complete exam, in and out in 15 minutes and her personality was so much fun and she was so thorough and competent. Great communication too
I left here feeling so beyond upset. How discriminatory to parents of small children you are. They wouldn’t let me into my appointment because I had my well behaved 2 small kids, one masked, with me? There was no indication of any of this …
Staff is friendly, considerate, compassionate and empathetic. Each step in the procedure was explained . They did not rush. Very attentive to pain level. Would definitely go back to Dr Mooney and staff.
A nicer group of people I have yet to meet!
And they genuinely care about you.
Very professional and accommodating team. Came in much earlier for my appointment and they were able to fit me in. Have always been patience and attentive to my concerns. Have for years and will continue to travel from Olympia to be seen by Dr Leilani Townsend. Thank you!!!
For over 10 years I have experienced very little waiting time, friendly staff and excellent professional care!
Everyone at all of the Cascade Eye & Skin facilities have been exceptional. Also for the most part they are on time so you don’t have to wait for hours to see your doctor. They are thorough and ask questions so all is covered and I understand what they are telling me. Highly recommend.
Got in right away for my appointment. Very friendly staff and great experience overall.
All receptionists we’re nice and helpful l have been coming to cascade for years always treated with respect. PA David Sprouse has found alot of skin issues and dealt with it. He also found black moles l have had melonoma he found and have …
I went to the university place location for a dermatology appointment. The check in process was easy and the receptionist was very nice. I waited about 40 minutes before the assistant brought me back to a room and we went over my concerns. …
While my experience with the front of house team was fantastic (smooth check-in, friendly people, nice check-in nurse assistant, appt started on time), my time with PA Larinda Ogawa was traumatic. …
Facility is clean and organized, excellent CS, respectful treatment from all the staff, perfect on timing…
Made appt for my 20 yr old son with history of exzema. Had bad flare in January. First availability was in April.
He was put on steroids and cream from pcm until we could get in. …
The staff person I got was very pleasant and sweet, I am going to have to remember her name the next time I go so I can praise her by name. And the doctor was great, I had another concern that I didn’t mentioned to her that was not part of …
I am extremely pleased with Cascade the care is exceptional and staff very helpful.
Dr.Mooney and her staff are very kind and they answered all of my questions and they made our visit very pleasant.
Unprofessional and condescending front desk staff. A woman from the office called my elderly mother to schedule an appointment and this person was extremely rude and hostile. My mother asked to schedule a telecare appointment instead of …
Checked in before my appointment and was actually called back before my time, doctor was very prompt
Would love to give five stars, but I can’t even schedule an appointment because they are past 90 days booked out. What the heck
Nice staff, clean facilities and well organized.
It was a good experience. Staff was friendly and comforting.
Dr. Mooney and the other staff members provided excellent care for me. I highly recommend them.
I’ve always had positive experiences as a patient here. The staff is friendly and helpful. The nurses and doctors are always attentive and take the time to explain everything going on, and answers any questions you may have. I’d also like …
This was for my second cataract surgery and everyone was just as pleasant and welcoming as the first time. I felt fortunate to have the same nurse, Alex, as I had previously but was pleased with the care from everyone else as well. I was amazed how quickly Dr. Drouillard performed the procedure.
I went in for a skin checkup and was treated respectfully from check in to leaving. Everyone was knowledgeable and answered all my questions to my satisfaction. Friendly from the start.
Dr. Sullivan is wonderful. She answered my questions in a manner that I could understand. She and her team are very professional. I highly reccomend this clinic.
I didn’t have to wait much to be called back or for the doctor to come in and see me. I had all my concerns addressed and was treated with respect and a smile!
All of the people I dealt with were friendly, helpful and professional. I enjoyed the experience.
Was at the office and witnessed the front desk representative being very rude to the patient they were talking to. I don’t know if they were having a bad day or what, but sneering/talking under your breath/ using condescending tones won’t help anyone feel welcome.
I had a great experience here. From finding an appointment quickly, to the actual appointment and doctor. Quick when I was concerned, about an issue. I was treated well. And, talked to in clear terms.
This staff and service I received in your clinic was great. Thanks so much.
The staff was friendly, helpful and reassuring. They were very personable. A very positive experience.
The doctor verified that I have floaters in my eyes. I would have liked to learn if there were any ways to slow their progession such as eye drops to combat dry eyes.
My first visit. Fast and efficient. The MA and PA were knowledgeable, compassionate, and offered validation of my concerns with solutions!
Went in for a session of tattoo removal. Everyone claims it hurts worse than getting the actual tattoo WRONG!! It did not hurt!!! You read that correctly! It did not hurt!!! Everyone there was super nice. The facility is modern and clean. Totally recommend this place!!!
Everyone is so nice here, I’ve never had to wait long in the waiting room or for the doctor to come see me. I am in and out pretty quickly, I love it!
My wife went in for a regular check up today. She came home in tears from the treatment she was given. Not only was she not well cared for she was confused on what they were doing and why. She ended up with an unexpected mole removal. The …
The staff were all very nice and polite. My questions were answered by Dr. Harris. The referral they gave me was scheduled by the staff while I wait no more than 10 minutes and the referral provider could see me within 2 days. I’m very pleased with the service and medical staff.
Horrible, absolutely horrible front desk work. Perhaps it’s time for some of the less computer savvy crotchety front desk people like Julie the supervisor to retire. …
I do not recommend going to Cascade Eye and Skin. I went in for my third tattoo removal session in the pack I paid for. I saw Cheryl Cavanagh for this service and while she seems nice enough, she was not as professional as I would have …
Yesterday was my first appointment ever at Cascade Eye and Skin. I was treated well. The lady Eboni who checked me in was very kind. You sign in with like an IPad. Of course I made a mistake and Eboni was very kind and helped me with it. She also checked me out and made an appointment to come back next moth.
I love this location. Everyone is very polite and friendly. They truly care about your well being and are there to help. I’ve never had to wait long and the doctor is very kind and prompt. The nurses are lovely. I would highly recommend Cascade
Also a positive visit. Everyone is polite, happy, friendly and helpful. I usually get in to my appointment early, so no long waits in the reception area 😀👍. …
Have been going to Cascade Eye for it seems like forever.. Dr.Fu has been taking great care of my Macular and Dr.Harris my vision (unfortunately she has retired.. hope she enjoys it)..the whole vision staff have always been professional and friendly.. I wouldn’t think of going anywhere else!!
Am always treated with the utmost respect and care
Quick appointment alway well taken care of.
Our son was recently referred to Dr. Brockman at Cascade and we have been so pleased with him and the staff. His care and attention to detail are wonderful and because he is a pediatric dermatologist- he explains everything slowly and …
Super kid friendly!!! We were incredibly impressed at how the nurse and doctor addressed me and also my daughter and her fears. They explained everything in easy to understand terms for my 5 yr old. We will use them again for sure! Oh and we got there early and they were able to see us early even though I didn’t assume they would.
My 3 year old daughters apt with dr brookman was quick/thorough/effective. We liked him.
Overall, my care was excellent and I was comfortable. However I waited 40 minutes with no explanation beyond my appointment time before being called. Otherwise I would give a 5 star rating.
I have had several visits(approx. 10) at the University Place, Cascade Eye & Skin Center. All of the staff I have encountered have always been friendly, professional & respectful. The Dr listened to my concerns & was thorough while …
Dr. Dahlhauser was to the point and professional every step – pre-op, surgery & post-op visits. He was careful with diagnosis & measurements. I was impressed with the surgery center staff – xeveryone knew their assigned tasks & each person …
Thank you so much Dr Lam. You are amazing! I was really nervous but you calmed me down and there was not as much pain as I was anticipating because of your very steady hands!
I highly recommend the Cascade Eye Care department. Receptionists, technical staff, and my eye doctor are all professionally engaged in their work, friendly, informative, and operate as a team. I have utmost confidence in the care I am given and feel these highly trained professionals have my wellness as a priority.
JoDee Owens
Have never had anything other than a positive experience.
Great team! Very professional and knowledgable.
My second visit and both times I have been seen early – a huge positive to me. Exam was complete but a little too business like. Would have liked a bit more explanation.
Dr Townsend is second to none. Professional, skilled, amazing bed side manor. Can’t say enough good about her.
Met with Tammi who was professional, communicated well, and addressed my concerns explaining the different options.
I saw Dr. Dahlhauser because I had trouble with my left eye. He did comprehensive tests and was able to diagnose me. What a relief: I saw a local DR for the same thing earlier and he had no clue what was wrong.
Dr. Dahlhauser was very helpful. I would recommend him.
I was treated with friendliness and respect. Everything went smoothly and was in and out in a couple hours. I was given clear post surgery instructions and left feeling cared for
I have been going to Cascade Eye & Skin Centers for years. They always provide excellent service and their wait times are short and the staff is friendly. I highly recommend them.
The facility is very professional, the providers are very knowledgeable, and Dr. Kim has great bedside manor. She is also very skilled at what she does.
Efficient checking in, courteous staff. Minimal waiting time. Sufficient parking.
Dr. Dahlhauser is a very thorough opthalmologist – highly recommend him!
Do not recommend this office/place. I was treated as a chore rather than a patient, and it left me with a terrible experience due to a lack of communication and sensitivity. Ended up being rushed through a minor procedure without proper …
I appreciate the care given to me by Larinda Ogawa, having been a patient of hers for several years. She’s skilled at her profession, and always friendly and caring.
Saw Dr. Ogawa today and very disappointed. She obnoxiously chewed gum, yawned constantly, just assumed I had eczema because I said my skin was itchy but no rash it was obviously dry and needed something prescribed because regular lotion is …
I was very impressed with Dr. Brady on my very first visit. He paid great attention to the details of my eyes. That said, it was nearly 2 hours before I was finished with my appointment.
I hardly ever write google reviews, let alone of a medical practice, but it is insane here. My first appointment was canceled the night before due to a sick doctor (understandable. stuff happens), but they only tried to contact me once by …
Everyone was friendly, professional. I was seen in a timely manner. I would highly recommend Cascade Eye & Skin Center.
I’ve been a patient a long time for both derm and eye. However it had been 12 years since my last eye exam. This time when I came in all was great except waiting an hour for the doc to come in the room. While waiting that hour a tech or …
I felt very comfortable during my visit and everyone was very knowledgeable.
Staff was polite and respectful. Dr seemed very knowledgeable.
The staff is very polite and the doctors are very knowledgeable. I was seen at my appointment time so I didn’t have to sit around and wait for a long time.. I will continue to come to Cascade Eye and Skin Center for any future issues I might have.
Professional and quality care. I felt respected and comfortable I’d be well taken of and I was.
Everything working very smoothly at this appointment in contrast to crowded, slow service in previous months. Very nice.
The staff was on time for my appointment so I did not have to wait.
Was happy with the doctor that did my skin scan.
Overall, I am happy with Cascade Eye and Skin Centers. I did have a bit of a problem with scheduling my exam due to not understanding what information the schedulers use to schedule the appropriate appointment. I contacted the patient …
Excellent care, my only complaint is my own fault for not requesting transition lenses👍 …
Always so professional and I get the best of care.
A great place from the front desk staff very kind caring and helpful. To the MA’s to the Dr.’s a great team . You know they care about you.
Schedulers don’t schedule you accordingly, causing many office visits. So you are stuck paying your co pay. Even after the DOCTOR AND MA instruct the front office to refund your co-pay. You then wait 30 more mins for the supervisor to come …
Quick and efficient, but still had all my questions answered. Dr. Wenner is always great!
I was treated very nice. Dr.Dahlhauser was very helpful and friendly
I love this clinic! Dr Patel and Alison are great at what they do. All of the staff members at the clinic are wonderful too. Fantastic customer service and top notch treatments!
From the receptionist to the doctor I was very pleased with the attention to details and wanting my experience to be the best. I appreciate everyone that I encountered that day. The time I spent was well worth it. I was in and out so quickly, but got a thorough exam. Great place to go for all your eye care needs.
Just saw Dr. Keith Dahlhauser at the Gig Harbor office and I am still shaken.
I came in very prepared (photos, documents, previous doctor’s reports, etc.) to …
Extremely disappointing customer service. I had a terrible experience with the answering service, waiting over an hour for an answer. A separate time, i left a message with contact specialist and they never returned my call. Also, a eye …
I can’t believe Multicare would work with or refer me to this clinic as this was one of the worst health care visits of my life. Dr. Ogawa told me I had liver cancer by barely palpating my armpits! More like a quick swipe. Also she cut …
My appointment was on time. The desk help actually helped and was pleasant to deal with.
The staff is always courteous and caring of your comfort, even when you are going through intense treatments.
Both the Dr and the MA were considerate of my comfort. When the numbing injections were a bit painful, the Dr immediately reached for my hand and held it the entire time…extremely comforting!
I had cataract surgery at Cascade Eye & Skin. Could not be happier with the experience and outcome. Great people and service from scheduling, to the front desk, to check-in, to nurses and Dr Dahlhauser. …
Staff are pleasant, professional and explain what to expect clearly. Dr. Dahlhauser is professional and explains his findings and recommendations clearly.
All the staff members are very friendly and accommodating. Dr. Sullivan is very professional and competent.
Checked in and was called back to an examination room several minutes BEFORE my scheduled appointment time. (When’s the last time that happened to you at a doctor’s office?) After providing the nurse with the appropriate information she …
Always quick and easy check in followed by professional and thorough exam. My concerns were listened to and addressed.
Dr Mooney and her team provided me with excellent care, from the moment I walked into the clinic, until I left.
I was very happy with the Dr Frazier and the service and they have the latest technology and everything was very convenient so I’m glad I’m there thank you very much
The staff from the receptionist to the skin dept. They are professional, really listen and follow through. Very clean, organized and easy access for wheelchair.
The Cascade Eye & Skin Center has the most personable staff. They’re extremely sensitive and caring about any issues you may have with your skin. The staff showed compassion concerning the procedure which made me feel very comfortable. Great experience!!
Dr Sullivan is the Best! She’s responsive to her patients needs. I have enjoyed being her patient.
The facility and staff were great to work with. They made me feel very comfortable and did a wonderful jobm
Dr. Sullivan was great. She was knowledgeable and provided all information and options. She was thorough and I have full confidence in my care.
Very professional staff , I was treated with kindness and care all the way through my yearly eye exam. Dr Roberson was very GOOD, all of the staff I encountered where EXCELLENT
Very nice place. The staff was very nice. Dr. Kim was very professional and kept me informed about the whole process. Even though it was surgery, I felt like I was in very good hands.
Always professional and knowledgeable.
They were very helpful with candied feedback on frame selection.
I have received so many compliments On my new frames.
Staff was very efficient and friendly, didn’t have to wait long to see Dr. Frasier, who was also friendly and knowledgeable. I have cataract surgery coming up soon and actually looking forward to it.
Warning! You must check your insurance to make sure how much the cost of service could be and how much your insurance could cover before coming to this place. Do not trust them! I asked the front desk twice about the cost and insurance as …
Had a fabulous appointment with Dr Lam…I showed up 10 min prior to scheduled appointment time (as I was supposed to, got in to exam room and was out and on my way about the actual scheduled appointment time. Very warm and friendly staff. I …
Got in early and got out great visit Dr Peter’s did a thorough exam staff was great
My checkin was smooth. My help was professional and courteous. My nurse was friendly and treated me like a person. My doctor was thorough and helpful.
I needed eyelid surgery and went to Cascade Eye & Skin. I got an appointment with Dr. Lam. I liked her right off the bat and felt confident with her skills. I just had the surgery and so far I’m pleased. I’m very bruised but otherwise feel great. I would highly recommend Dr. Lam.
Overall always excellent. Dr. Fu and the staff are always very friendly, professional and always take very good care of me. There are times that the wait is a little excessive but it’s a very busy place. I still feel we are lucky to have these professionals in our community.
Excellent response, timely visit, great doctor patient interaction, thorough exam. Highly reccomend them.
Great staff. Wonderful PA. Took 2 months to get an appointment but I think it’s worth it.
Doctor vet attentive and knowledgeable. Really took time to go over everything. Was very lucky to be scheduled d/t a last minute cancelation
Quick check in, saw Dr as scheduled. Everybody I came in contact with were professional, knowledgeable and kept me informed about everything they were doing. All questions I had were answered.
Love the Dr, he was truly amazing and treated me with respect, kindness, and gave me all the necessary information I needed, however the wait time to see him was awful, I waited over 40 minutes to be seen.
Waiting period good,,girl very quite
Just do work and move own.on.. Dr
Checked all said all looks OK see you next year..left with feeling of eyes still …
The scheduling process is ABSOLUTELY horrible. I was rescheduling my appointments online for a different day and time. I called to notify i had rescheduled online (which online portal does not give you a option to reschedule just …
I had a fabulous eye exam. Mary was knowledgeable, professional and friendly! The Dr was efficient and caring. Wait times were minimal.
Great service, friendly and informative staff. Longer wait than normal this time, though. I waited alone for 35 minutes or so, waiting for the doctor to enter. Otherwise, overall experience was great.
I barely waited in waiting room before being led to the exam room where the doctor promptly and expertly examined my skin. Nice doctor and staff. Overall excellent experience.
Very short wait time, excellent customer service from everyone I interacted with. Also very impressed with my interaction with the Doctor, he really listened and answered all my questions.
Staff members were super friendly and courteous and went out of their way to ensure I was comfortable throughout my procedure. Everything was explained in detail. As a patient I felt valued and important!
Never been to a medical facility that was so efficient! From front desk through appointment all were caring and concerned for my comfort. Dr Peters is fantastic! Would highly recommend.
I love the optical clinic, but as far as getting an exam, I will go elsewhere. I have vision insurance, but the last two years I’ve been billed as if my visits were medical instead of the yearly eye exams my vision insurance covers. Each …
Made an appointment 8 months in advance. Called the day before to confirm my appointment and they told me it was cancelled! This is NOT the first time my appointment has been cancelled by THEM. A complete waste of time! This was the …
Great experience, every visit is meet with very helpful and kind employees. The wait times are usually short and the doctors and nurses are able to answer any question or concern with consideration and understanding. So far I have not had a visit that would cause me to consider looking elsewhere.
This whole experience went quickly and seamlessly. Easy, fast check in and short wait to be seen. All staff was professional and knowledgeable and very friendly. I was in and out in 30 minutes and was well cared for all the way. I love this office and have been using them for many years.
Everyone from beginning to end was welcoming and friendly which can either make or break an experience right off the bat. I showed up early and they squeezed me in before the appointment time! The doctor was VERY considerate of the fact …
I had cataract surgery yesterday.
I was extremely pleased with all of the staff and the ease of the surgery. From the moment I checked in the front desk was extremely professional and helpful. …