At Cascade, our mission is attainable homeownership and our passion is serving the needs of the manufactured home community. Since opening our doors in 1999, Cascade has grown to become one of the most trusted lenders in the manufactured home lending industry. Our lending experts are friendly and eager to help you understand this unique home product. We offer a range of products to suit your needs including flexible construction and home-only loan programs. Cascade’s commitment to personalized service is reflected in our A+ rating with the Better Business Bureau (BBB). If you’re looking for a manufactured home lender you can trust for the best overall loans and service, please contact Cascade today!
| Friday | 9AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 9AM to 5PM |
| Tuesday | 9AM to 5PM |
| Wednesday | 9AM to 5PM |
| Thursday | 9AM to 5PM |
2701 E Insight Way Ste 150, Chandler, AZ 85286
Can’t get ahold of company, every time I enter my info phone hangs up on me.
Cascade Financial is very helpful getting my customers into new homes!
Very good communication
Have worked with cascade for many years! Best in the biz for manufactured housing!
Dont waste your time or money. Buyers beware of this company. This company will drag it out and lose important documents!!!!!!!!!!!! Dont do it if you value your time and money!!!!
Great company. Easy to work with and efficient in the process of home loans.
Cascade and all of their staff are awesome! Working with them has been a pleasure!!
great service..
from beginning
now If the weather would just clear so we could get finished with the set up..
You never talk the same person all you get is a run around. Very poor way to treat a potential customer would not recommend them. Very unhappy.
Very professional and efficient
All the people that I have worked with here were professional and very knowledgeable. Great company and service levels.
Awesome people to work with
Great company to refer my clients when they are in need of financing, Efficient and helpful throughout the process.
Very unprofessional. I definitely would not recommend using them. Honestly I think any positive review they have is fake.
Awesome people to work with, they always go above and beyond what is expected of them and try to help the customer! Fantastic work everyone!
Working with Cascade is fast and easy if you’re looking to buy a home/manufactured home!
Cascade is an excellent lender to work with and my clients enjoy doing business with them.
A great lender to work with. Jackie and Brittani have always been a great help, they get the job done!
They go out of their way for the customer. Cascade has a heart for the customer and works hard to make their dreams come true.
Kelly King did an amazing job working to get our loan closed.
At the moment the communication is not there. So until I get past communication barrier I rate it a star. Only because my families life is up in the air because we are not sure what’s happening, so it’s very frustrating not knowing what’s happening.
Dion very nice guy and Cascade is a great financial company… I will most definelty let others know about this company.
The worse morgage company I have ever dealt with no matter who you talk to they are rude can’t wait to not have to deal w them anymore
I’d be interested to know why they want1200.00 a month payment for 23 years which comes out to 331,000.00
Seems pretty steep for a 115,000 loan.
Cascade offers great loan options and will work to help their customers find the loan option best for them.
Cascade is Awesome! Would like to send a huge THANK YOU to Jake for all his help through this entire process!!
Ruth my processor was great however the paperwork was a little too tedious. More steps than I am used to with other lenders.
Cascade will do above and beyond to help their client. They have great staff and awesome lending programs.
Looooooooow rates.
Meg Trujillo and Alexis Phipps are two of the best to work with! We highly recommend Cascade!
Skyler demel went above and beyond to help us. He dug in hard and got our loan approved and helped us out alot.
Wow Mike Jones with outstanding customer service. It is because of people like him that my faith has been restored in the manufactured home finance industry.
Easy Process. Very Helpful.
Lynn helped me when the builder cussed me out on my problem .got me to the right person I needed .we got everything done again and she was on the ball getting them to submit forms we needed.you all was behind me every step of the way when …
Everyone at Cascade was very helpful!
Couldn’t be more happy with the service. Top notch work and definitely will recommend them to friends and family. Jackie Doom was the best. Thank you
They were very helpful and courteous throughout the process. We thank you so much for your help.
Awesome and vary easy to work with helped with any questions and concerns. I would recommend this company and plan on using them in the future.
Slower than molasses, been 11+ months and they still can’t get their game together. Supposedly closing doc’s have been ordered…Let’s close already, good grief!
Jake Eerdmans was great! He was very thorough and provided a list of cleared stipulations every step of the way! Thanks so much for such great service!
It’s great Working with Greg and the other employees there. Submission of applications is easy and we have many happy new home owners 🙂
I went to Cascade 10 months ago from 7 Dec. 2018 for the purpose of purchasing a ranch. For the following 8 months, what should have only taken 2, turned into a living nightmare. …
horrible experience.i get approved for a loan and take a hit to my credit score,then a week later, i am told i do not qualify due to a screw up on their part. NEVER DEAL WITH THESE PEOPLE. negative 10 star rating
Due to the long, wet winter in NorCal, my loan took over a year to close. My loan processor, Kelly, was awesome! She kept me in the loop and was clear about what verifications and other information she needed. Highly recommend!
It was a long process and I am thankful.
Horrible mortgage company to deal with. They avoid to communicate with customers. Not helpful at all when it comes to assisting with loan. Would not recommend them to no one, they are truthfully a waste of time!
NO Communication. Closed on a property almost 7 days ago and still not able to disperse funds due to an accounting error on their part and they cannot be reached to fix the error!!!!!! I would never recommend this mortgage company to anyone
Amazing what this company can do for you. Really didn’t think things were going to work out. These are genuinely good hearted people that want to help! Thank you to Mike Jones.
I have been dealing with Melissa Geiger and to say she has already put a bad taste in my mouth for this company is a understatement she die not like to answer the phone and when you are able to reach her you receive nothing but attitude and …
Skyler Demel was very attentive. It was a pleasure working with him. No matter how many times we called he always answered and eager to help.
The team at Cascade does not give up easily. They have helped a lot of my customers that couldn’t get financed elsewhere. Thanks Cascade!
The company I’m working with submitted my documents on the 8th of March, 2018 and I haven’t heard anything back from no one.. I’m really getting aggravated about this whole process, before you know it we will be homeless… How come certain …
Representative gave me false info to close, and after closing their manager told me what I had in writing was not correct, so they wouldn’t honor it.
Ruth Roth was awesome to work with. She answered all my questions and kept me and everyone else on track. Thank you Ruth for being there for us. Sue Lemke and Mike Henderson
Absolute joke of a company, since I applied for a loan I have dealt with at least 6 different incompetent people. Its been 6 months and they still haven’t finished the appraisal, save yourself the time and hassle and go with a decent mortgage company.
they discrimate against single parents, nick pick for everything, 3 yr letter from Social Security give people a break. They are a joke
So far I have had a great customer service experience with Cascade. They really go above and beyond to help customers become homeowners.
After reading letters and speaking with most people that work at this place I feel like I just lost a lot of brain cells that were sucked from me for just speaking to these idiots. Would not recommend to anyone. I got stuck with them when they bought my loan from a reputable company.
I have had a great experience working with Amy VanCore and Jen Stern and all employees of Cascade Financial. We are impressed!
The loan officers and support staff were extremely helpful and understanding. A loan experience that is by far the best one I have had.
Can’t say enough good things about Brittani. She went well above and beyond to get us into our new home.
Cascade is a great lender! If you are lucky enough to work with Jake Eerdmans, you will understand why I say that! Thanks, Cascade and Jake, for making my job so much easier!
Cascade and all of their staff have always been a pleasure to work with. They take great care of our customers and are always available to answer any questions they have. Highly recommend Cascade!!!
I had a wonderful experience! Kelly King was great and very helpful throughout the whole process. I would highly recommend Cascade and Kelly King!
A very special thank you to Raven Woessner for her superior service over the last 2 months on the most difficult file I have had! I appreciate you going above and beyond for our mutual customer!! Thank you Raven for your 5 star customer service…I look forward to working with you on my next file!
They are a great company to work with. Fast, courteous staff, great rates. Use them often for my customers here at Clayton Homes in Ft Mohave AZ!
Cascade is a wonderful company to work with. They were able to get my husband and I a VA loan for the purchase of our new home.
Lynn Pisaturo was very helpful!! Always returns calls and replying to emails.Thank you for all you done to make financing my home possible!! Great customers service and very respectful!!
Proceed with great caution when using this company. There is little to no communication, until the loan process has gone beyond 45 days. There was no sense of urgency on the part of this institution, and numerous excuses why it couldn’t close. The loan officers seem to be very inexperienced and lack knowledge of the whole process.
It was a great experience every step of the way.
Brittani and Patrick are great to work with. This company is easy to work with. Every person I have spoken with at Cascade has been wonderful.
Love this bank, I work at Texas built homes and i recently worked at titan factory direct they do 60 percent of my loans!!!! I will always use this bank the biggest reason is Mike Jones is the face of cascade for me and the company always …
Would give 0 stars. Trying to pay off a place for my grandfather and these people are absolutely horrible with their customer service. Constantly giving us the run around on the payoff amount, they have given us an amount 3 different times …
I just want to share an experience that I have with my loan processor Devvon dryer he was a great person to work with during my processing of my loan at cascade and I would not have anybody else to process my loan beside him He done an outstanding job with my loan he got everything that needed to be handled during the loan process
Horrible! Horrible! Horrible! I have a time sensitive matter that needs to be addressed. I have called and left messages sent emails ect EVERY single business day this month. I have now been escalated to a Manager becuase the woman assigned …
Everyone was very help and worked with me and helped get me where I needed to be
I have never known a company to NEVER answer the phone during regular business hours. If you are late on a payment they will call you at least 5 times a day while you are at probably at work, but as soon as you return their call they do …
This company will lead you on, saying that you’re “prequalified” without actually qualifying any of your info. Only after you’ve put down deposits, wasted valuable time and planned accordingly do they tell you that due to some tax return …
I have been using them for 7 years, but since they switch to a new payment website my payment history is not available for me to see or print out. I have called them various of times and they only give me the run around. I requested a 12 …
Interest rate is a little hard, but easy to navigate the web link
Definitely one of my favorite lenders to work with! Quick loan decisions with competitive rates. They have a motivated team that works hard to move home buyers through the buying process quickly and efficiently!
Ruth Roth was my loan officer and I must say she is a great lady to work with. She is a great asset to Cascade.
Thank you Ruth and Cascade Financial.
Lynn Pisaturo was awesome, she went beyond her call of duty, she was there in every step and making sure we got the loan and best rate ,she was awesome .Cascade Financial services is a great place to apply for your dream home loan.
Cascade works well with our customers. They also offer different types of loans to help a wide variety of our customers. Special thanks to Patrick F. and Kelly A. for making life easier for us at 1088.
Service was excellent. Even when the house company ordered the wrong house, Ruth Roths made me and my wife’s dreams come true without any hassle or problems. We will soon have the house we always wanted.
I am a first time home buyer. I thought I was going to lose my mind; however, Ms. Ruth at Cascades really out my mind at ease and helped me through the entire process. She was the best.
CMH Hinesville loves to work with the Team at Cascade Financial… Chad, Brandt, Taylor, Pamela, Mary, & Alexis help our customers and our team to the best of their ability. We all work together on a daily basis. And look forward to many more years of a fantastic working relationship.
Thank you so much Ruth Roths for your services. My husband and I are very happy and appreciative of your efforts the expedite this new phase in our lives. Thank you also for your cooperation and patience with us. Sincerely Frank and Sharon Farrell
Skyler is amazing person. He has helped answer my questions and if he didn’t know the answer he would find the answer and get back to me quickly. I greatly appreciate all of your help Skyler, Carlos as well!! Thank you for financing my new home!!!!
Jon is very polite, and helpful. He was able to get me the loan amount that I needed even though my credit score is not the greatest. He is kind, honest, and patient. I will never go anywhere else, this will be my forever go to.
Always a fantastic partner in lending. Over the past six years I’ve seen Cascade steadily improve in customer service and continue to be competitive in rates and loan options for customers.
I had the pleasure of working with Ruth Roth. She was always available to speak with me and responded to any situation that occurred with promptness. There was never a time that she was unable to help. It was refreshing having someone with a caring attitude.
Horrible customer service – I have suffered a hardship during this time and was given a forebearance for 6 months and have been harrassed weekly. What was offered as assistance and a temporary reprieve has turned into a nightmare – can I change mortgage companies? What are my options?
Greg Benzing and the girls working on the back side to get the financing done are great. They offer lots of different financing options for all your special needs and work hard to get you in a new home!! Thank you Greg for all the goodies you bring to keep our bellies happy too 🙂
My husband and I closed on our new home today. Lynn Pisaturo was such a great person that was with us on the financial side every step of the way. She kept us updated several times a week or daily if necessary. Always sending words of encouragement or a smiley face in her emails. Lynn made the whole process easier.
The people at Cascade Financial Services are awesome. They do any and everything possible to help their customers get a loan. Thank you for your excellent service.
Closing was very easy using Cascade. We worked with Amy VanCore and she is great! We had a short time frame to close and she got us there quickly!
We had a manufactured home loan close thru Cascade recently. Gloria Cervantes was on top of things, communicated well, and made the process smooth. Great experience!
NO COMMUNCATION. I agree with the majority of the comments reflecting horrible reviews. I had a very hard time getting in touch with my loan officer. She would not answer phone calls or follow up with me regarding the loan status or …
They are the greatest when it comes to all your loan needs. I’ve never done this before and I was terrified. But now that they have answered my million questions and gave me confidence, im super excited. Cascade gave us a chance and were greatful to the entire process. Thank you cascade!!!
Wonderful place to work. Executive team remembers their roots and has the wisdom to treat staff so well that turnover is very low. New state of the art call center and updated software to make job task a breeze. 😉
My wife and I just closed on our home Yesterday. Misty Sharp worked very hard for us during the process and was very attentive whenever we had questions about the process etc. I highly recommend Cascade and IF you are lucky enough to work with Misty I do believe you will not be disappointed!
The loan process was extremely easy. The loan processor was very nice and polite and the closing process was quick. I highly recommend.
Working with Jade Shervheim was truly a pleasure. I couldn’t have had a better loan processor if I would have hand picked them myself. Thank you for everything you done.
Extremely poor communication. We finally closed after resending paper work numerous times. Will not answer calls or emails. We so regret dealing with them. Was told the place we bought our home from doesnt actually even have a dealers …
Ruth was efficient to work with. She completed our paperwork quickly. When we had questions she went out of her way to make sure we understood everything. Plus she’s friendly and personable.
In my almost 7 years working with Meadows Homes, Cascade has helped many of my clients purchase their Dream Home! There FHA construction to Perm loan offers great rates and low down payments. Great option for 1st time home buyers.
Excellent customer service experience as I navigated thru the loan process with Cascade.
We’ve never bought a house before but Cascade made the process easy. Because we did a construction type loan, there were a multitude of different numbers for the land, the house, and all of the land improvement prices. It was very confusing …
Lynn Pisaturo was great! She was very professional and knowledgeable of her job. She was patient and responded back quickly to any questions I had. She also kept me updated through out the process on a daily basis which was a big PLUS!
Lynn Pisaturo was great to work with, and tried her very best to make this as easy as possible for us. She stayed in touch regularly concerning the status of things and even emailed on weekends. We are closed on our home finally after …
I had a great experience with this business and they were very patient with us. I mainly worked with Francisca McMeans and she was amazing! She would always answer my calls no matter what day of the week it was and since we were first time home buyers she had no problem answering and explaining every little detail with us!!!
I can’t be more blessed to have worked with this company, specifically Ruth Roths
Sr. Loan Processor. Ruth has been there every step of the way always able to be …
Matt Jepsen and Cascade are the worst experience of my life.
You can not go wrong going through these fine people to get your next mortgage. They will work diligently and more importantly KEEP YOU UPDATED as to the status of your loan. …
Megan Trijillo was one of the best loan officers that i jave ever met. She bent over backwards for us and did everything within her power to get our loan processed quickly. She kept us informed throughout the process wether it was good news or bad news. Cascade did an amazing job. I appreciate everything they have done.
We work directly with Cascade Financial for our customers purchasing new manufactured homes. The Team at Cascade is simply, phenomenal! They are extremely attentive, quick, and ALWAYS AVAILABLE to call!! Chris Turturro, Jessica Burgess, and …
Working with Ruth Roths was an awesome experience and we could not be happier with the service we received throughout the process. John Franklin reached out to us after the closing to see if there was anything else they could do. Great to work with such caring and competent folks.
My daughter was trying to buy a little mobile home on property. At 96000. Originally she was buying a new home and land package at the same price from a dealer. Closing costs were around 7000. When affordable land could. Not be found she …
Newly relocated from California to Arizona when I accepted a job offer from Cascade. Not only was I miss lead into thinking the pay structure was there to make bonus, the management that runs the chattel department have no clue what they …
Very efficient and honest company. I would recommend them to anyone! They kept me in the loop through the whole process and was very understanding!
They are very thorough with everything. Definitely will help you get everything you need and on budget. Very good company to go through.
I have been working with Cascade for a year now. I love sending my customers to them. They are super easy to work with and always work extra hard for all my customers. I will be using them myself when I am ready to purchase my first home.
Very efficient and professional. Took care of allmy needs quickly and efficiently. I highly recommend Cascade Financial services
It seems to be a steady trend for most companies to have below par customer service, and I truthfully wasn’t expecting anything more while looking into financing my first home. I really didn’t have much knowledge on how everything actually …
Amy was simply awesome – so incredibly patient and thorough! Though Jason and Valerie were wonderful as well, it was Amy who had to talk to me the most – and believe me, I was one of “those” customers, a million questions and needing …
A huge shout out to Jackie Doom, Claire Richardson, Chad, and the countless others that worked on our mortgage team and got our financing done on our home. You all are amazing and you will never know how absolutely grateful we are to you all. Thank you and we will you all a very Happy New Year!!
The Stancils
Casey and his team was great. They went out of their way to make this experience as good as possible. Keep up the good job guys y’all are making dreams come true.
We are currently in the process of buying a home and are going through Cascade. I am regretting it ENTIRELY as it has been a nightmare from the start. If we haven’t already paid for our appraisal and due diligence wasn’t past, I would back …
I am having a great experience throughout the whole process. I’d like to say that Jackie Doom was a great help she is professional and personable. She returned my calls and answered my many questions. She put me at ease when I got stressed about something and always treated me with respect. I am thankful for all her help!!!
We just recently closed on our construction portion of our loan. We have been working hard to make this dream come true for a long time. Kelly Bjorklund with Cascade was in charge of getting us to the closing table, and she made it seem …
From the get go I had a wall of bricks with the most unusual purchasing. I was actually beginning to think Pink Floyd’s “Another Brick in the Wall” was becoming my theme. Thanks to Megan and the entire crew at Cascade we were able to take …
Francisca McMeans gave us exceptional service. She has always been both professional and friendly. We knew obtaining a mortgage could be very stressful, however with Francisca’s assistance it proved to be much easier than we could have …
We deal with a number of lenders and our experience with Cascade has been very good. Alexis Phipps has helped us with numerous land/home loans and has been a pleasure to work with. She will go above and beyond to help her dealers and customers.
Quick and easy application process and approval. Easy to understand information and instructions. Wonderful and helpful staff.
Ruth and Lauren were fantastic to work with, they were patient and helpful with a clouded title, and some VA issues (100 year old easement that does not exist), I honestly do not think we would have been able to use the VA Loan if they …
I put an app in November 2020. I received an email saying I would receive documentation on the decision. I did not. I called and emailed several times, finally December 6 I got in contact with someone, still no documents sent to me. Here we …
Kelly and his team were very patient, communicative and committed to getting me and my family our first home, I cannot thank them enough for their time. They are wonderful people
I would like to say Thank You, to all that had a part in the process of my new home loan!! I appreciate Jason Thompson being the first person I spoke with @ Cascade, being very thorough explaining the process. But most of all I would like …
Overall a good experience. Kelly and Kyle were very helpful during the process and answered our many questions. We recommend Cascade Financial.
Cascade has gone above and beyond in some many ways to help our family through this loan process! We higky recommend Cascade
Great experience while purchasing my new home ,will refer to others .
We just closed yesterday on our new land and home through Cascade. We worked with Misty Sharp and she has been fantastic! She has been patient and so quick to respond with answers to our many questions. She did an awesome job of how quick …
James beanblossom is a lier he wants to raise you rates even after telling what it was a week before he will give B.S. reason that isn’t valid and declining your loan, I see that as disloyal, taking advantage of, and a horrible representation of the company.
Such great people to work with. When everything started I started dealing with Brittani Stakes and she was just outright amazing. Once the loan started getting further into detail my contact was Kym Jackson, and let me tell you is she …
Skyler Demel was extremely helpful and always answered my questions without hesitation. He worked very had on my loan and made it happen just as quick as possible. I would recommend anyone looking to get a loan to work with Skyler and the …
My husband and I started the process of buying our new home back in February. We started off with another company, whom I will not name. We waited patiently and waited some more. It was a very long, unpleasant and aggravating process. It …
Very professional and efficient. Fantastic people to do business with in a timely fashion
Jason, Dion and their team at Cascade are fabulous! They are knowledgeable, and will work with you every step of the way to ensure your loan is closed and closed on time. They pride themselves on customer service. Every customer is treated with respect and receives the best customer service experience possible.
The first guy we worked with would not answer emails, but when we got to Jackie, our loan processor, she was great! She was nice, patient, and got things done for us, even working at night on our loan. It took longer than usual, but it went through fine and I am very thankful for her hard work on my challenging case.
I have been with this company for years unfortunately I can’t find any other mortgage company that will finance our modular home. From day one this company has been horrible to work with. They don’t do auto payments and also don’t allow …
Our first experience with Cascade was with Brittani Stakes who we are so thankful to have had the opportunity to work with! Our next experience was with Meg Trujillo and is absolutely AMAZING! We had some unforeseen obstacles we had to …
I Highly recommend Cascade Financial for your loan. They have been an amazing part of this huge step that we have made towards the purchase of our new home. But we are so thankful for Raven Woessner she has been a blessing to our family, …
Thank you Casey and the Cascade Team! Y’all made this process as painless as possible. I’m so excited and couldn’t be happier. I would recommend Cascade Financial Services to my friends and family.
Thanks! To all that worked with me on my loan! Great Service and gets things done quick and right. They have made all of my dreams come true with my new home loan! They all made me feel special. So I Thank All of you over at Cascade.
We just recently closed on our forever home! Cascade has been great throughout the whole process. We did a FHA loan as we are first time home buyers. We bought a manufactured home. They have answered any questions I have at the drop of a …
Great staff and service! Everybody actually communicates and calls you back when you need to reach them. Very professional attitude, Emily Janis, our contact point, was great handled everything . Most morgage lenders run you around to multiple different people. Cascade’s model is much more efficient.
The process thus far has went seamless, although everything hasn’t been finalized we are so excited to work with the company given the response we’ve already received. Look forward to completing the entire process and will update further as …
This was a wonderful process. I would definitely recommend Cascade… they were extremely efficient, professional yet friendly and the process was very quick. Awesome Team!
Seriously the worst company to go with! They’ve pulled our credit 3 different times. They have taking 4 months to get everything done. We’ve been told about 4 different times we would be closing and have yet to actually close. Melissa …
Cascade has been fantastic in both communication and simplicity of the process! We are very satisfied with our loan!
Everyone who worked with use were very professional, understanding, and made the process easy for use to get through without any problems. The whole process was quick and easy. I would definitely recommend them.
The most amazing experience, everyone on the team was very helpful and understanding, even after the sale. If you want to have a personal experience where you feel like you are listened to and understood, this is the company for you.
Oh my gosh where to start! They were so easy and transparent to work with, Tabitha was so wonderful and patient with us! I’m so glad we chose Cascade 😊 …
Kelly, Joann, and the entire team at Cascade work really hard for my customers. Their attention to detail, excellent customer service and total integrity throughout the process make them an easy choice for Buyers. I’d recommend their company to anyone looking to purchase a new home.
I am a Realtor of 7 years and have honestly never wrote a review for a loan officer before until Megan Trujillo with Cascade was our loan officer. She truly did an amazing job and was such a pleasure to work with!! I felt compelled to write …
Erin really pushed to get us to finish when she set dates, a really a big help.
Toi was awesome to work with! She was very patient and understanding. I appreciate Cascade and Toi very much.
Cascade is extremely detailed in the loan process. I appreciate how thorough they were.
If I could give the 0 stars I would, worst financial service company I have ever encountered. No matter how many times you request a return call you will never get it, but miss a payment and you will get the worst collection team on the …
On the website they state that anyone asking for COVID 19 mortgage forbearance under the CARES act, must fill out a lengthy form explaining why they have a hardship. According to the actual law, this is absolutely illegal!
Kelly King was awesome. He helped us through our process and made the experience very easy. He answered our questions and concerns very quickly. Would definitely recommend.
Easy, and helpful service. Got us funded for a manufactured home with a great interest rate and affordable monthly payments. Would recommend.
Kelly King was great,he walked us thru everything. He is very knowledgeable and explains everything. He was very eager to answer all of our questions. Great guy to have on your side when buying a house.
We had an amazing experience with Cascade. Lynn Pisaturo and Brittani Stakes handled our loan. They were both great with everything. We are thankful we had someone like Lynn help us out and guide us through the problems and really take the …
Kelly king was a pleasure to work with answered all our questions and made sure we got the best rate possible! We are very thankful for his knowledge and patience with us as first time buyers.
This is by far the worst loan company I have ever worked with. Chad was never available no matter how you tried to contact him. Kelly wasn’t much better. My dream of owning a new home ended without me getting a new one. I hope whomever reads this has a better experience than I did.
Love my new home thank you Cascade for giving me the opportunity.
They were awesome! Everything was done in a timely fashion, they didn’t waste anytime at all. Brittani Stakes and Lisa Lawler were very hands on. No mater what time or what questions I had they responded right back. Thank you guys!!!!!
Brittani was an amazing person to work with. I’ve dealt with my fair share of loan officers and all are unhelpful and impatient. Not the case with Brittani. Answered all questions in no time. Thank you so so much Brittani you made this process so much less stressful than it could have been
Great customer service also very professional also very good on giving updates and did things in a timely manner.
Very friendly. Very fast. Will break down information for us simple people trying to understand everything and processes.
Everybody I worked with was great. Very understanding and a pleaser to work with . Awesome folks. Thanks for everything
This was my first time buying a home! It was scary and so new but cascade guided me and listened to my situation. They helped me understand anything i had a question on. I highly recommend cascade for any loan!
The worst mortgage loan company i have ever dealt with. They make promises they won’t keep, and lie to you and never make notes of what they’ve told you. They don’t answer their phones, never accept a partial payment and are just flat out …
Great communication, professional and friendly staff. They did great at explaining things and communicating with us about our loan process.
We’ve had a mortgage with Cascade since 2008. This year we got some insurance quotes and decided to stay with the co we’ve been with. One of the cos contacted Cascade without our permission, and they paid them out of our escrow acct without …
People if you are looking for financial services to help you buy your home, property or both just contact Kelly King with Cascade Financial Services. He made this whole process almost worry free. I only say almost because toward the end we …
Very efficient and honest company. They kept me in the loop through the whole process and was very understanding. Thank you Nichole Y. for your hard work in getting us our dream home.
Kelly King helped us with our financing through Cascade Financial. She was VERY responsive with emails even answering questions over the weekend. That being said she answered EVERY question I had no matter how silly it may have been. This …
My wife and I were looking to buy a home and started with two other lenders who proved to be “lazy and unresponsive “. We then found a house and were set up with Kelly King. With the market being crazy and rates rising Kelly was very …
First time home buyer. I haven’t had any issues. I’ve had to call about something in the very beginning and they were friendly and professional.
Kody was great! He was patient with me and extremely helpful. Awesome experience
Joann and Pete are the real deal! They did everything in their power to help me and my family out! I couldn’t have chosen a better company to get a home loan with! Thank you so much Joann and Pete!!! I am truly blessed to have had y’all apart of my loan experience!!!
Cascade is the best mortgage lender they help me out and got the home that I wanted.
Michelle McLennan thanks alot your the best
Cascade has made our home buying experience very pleasant and enjoyable.
Had a great experience (once we found home salesperson help us) starting with Greg Sager and finishing with Ruth Roths, and anyone else that had a hand in it . Had more interaction with Ruth and she was quick to respond to any communication very quickly. She went above and beyond to get our closing quickly.
Thanks for everything!!! Y’all are very kind, helpful and patient with everything and I will recommend y’all to my friends and family who are trying to purchase a home. Again THANKS!!
To a part of the “American Dream,” homeownership, is a wonderful feeling. Tamera Nelson, Loan Processor was patient, helpful and available to answer all of our questions. Whenever I was unsure, she was understanding and gave us confidence …
Kelly and his team truly helped my husband michael and I out when getting things done for our future home and was helpful with every question we had.
They made sure to keep up with things to keep moving forward and keeping us in …
As a Realtor, I will never work with a buyer using Cascade. Not only were they difficult to work with, but they screwed my buyer over with excessively high fees!
First time home buyer.
I was so nervous and unsure of everything. But Kelly my loan specialist was so patient, fast reply to all my questions, understandable, and down to earth. …
Mr. Kelly King and the team at Cascade Financial Services gave us impeccable service! They were prompt and thorough and we couldn’t have asked for a smoother process!
Slow process compared to other companies I have dealt with. Pretty good customer service. Fees are high.
Cascade has been a blessing to my family and I i loved working with Devin Warner he is so nice and helpful and returned all missed calls but also answered most of the time I would call with questions and yes I have had plenty of questions and phone calls so thanks Devin and the whole team at Cascade
Loved working with them made our first home buying process stress free. Thank you Cascade
Cascade was able to finance us and helped us get our first home. We had a great experience with Kelly King. With everything being online due to covid it made the process easy to upload and sign documents. He was very patient when it came to gathering all documents needed. Would definitely recommend to friends and family!
Was happy with Cascade. They helped me purchased my new home. They worked on my loan, and kept me update on my status. Very helpful and nice and very professional.
Their team did an amazing job. We had every possible hoop known to man to jump through during our entire journey for our home purchase and this company is nothing short of amazing. Jenee was FABULOUS and was on speed dial (all day, every …
I applied for mortgage assistance with cascade because I have been struggling financially lately as a lot of us are . I applied over a month ago and never heard not a single response back . Last week I had called and spoken to a very nice …
Buying our first home with them was a very awesome experience. They were the best, they didn’t take long our process started in October we were in our home the week of New Year’s. I can honestly say I would recommend Cascade for purchasing your home.
Go with any other lender you can. They are the absolute most incompetent financial lender in the country. No one is actually managing this company and the csr reps and account managers know as much as you do about your account. No calls back. No email responses back. They’re on the verge of a major class action lawsuit.
I have found the responsiveness of Cascade to be very quick and professional. The document process was tricky due to the VA loan requirements but the staff adeptly assisted in meeting all the requirements in a timely manner. In the case of a manufactured home construction loan I would recommend.
Absolute, nightmare to deal with. Very slow and unprofessional. Two months in I had to finally call it quits because I was running out of time to get a place.
This lending company has an awesome support team . Mortgage down right the first time , with no hiccups period. Most lending companies are so slow they have to ask for your info over and over and over. Not Cascade they are on the ball every step of the way.
Kelly, Michael and Jeremiah are such a pleasure to work with! They helped buying our first home so easy and smooth. They did everything they said they would and provided excellent customer service and care! These guys jumped through hoops …
We financed through Cascade with Kelly King. He was quick to respond to all questions and very friendly. The process went smoothly and they seemed to be very knowledgeable of their work. We would recommend.
A VA backed refi of a rural/remote manufactured home on acreage, is probably not an endeavor undertaken by most people. Lots of hoops to jump through but Cascade got the job done for us. It wasn’t closed in record time but unforeseen circumstances were mitigated in a most professional manner by our processor.
Absolutely awful experience. Auston was my loan officer and he would not talk to me, explain anything, answer questions. He would not call me back, I may get a bland text back after two or three days of wondering about my questions or …
Working with Kelly King at Cascade was a walk in the park. He made everything very easy and was always updating up along the way. We would recommend anyone to this company. Great service all the way around!
The process was quick and easy. Setting up autopay makes my life easier so thank you for offering this service.
They were very professional and proficient with getting all documents together for the loan process. They also were very effective when it came to communication and what was needed for the next step to move forward within the process. I would definitely recommend to anyone looking for their new home.
Quick and easy very knowledgeable and helpful along the way and still are great at answering any questions. I have never been so pleased. I look forward to the many years ahead.
Cascade team members were wonderful! The whole process of home buying went quick and smoothly!
Cascade made it possible for us to have our dream and have been very patient and understanding with us. They are very helpful, supportive, and committed to helping their customers. I am very pleased to be working with them.
They alway are very friendly and helpful. They even help me refinance to get me a better rate after I been with them for a while and the process was easy.
Yes I had a great experience and thank you all, My issue is that I was told that I would be receiving my appraisal fee reimbursement at closing, I didn’t receive it, then I was told I would receive 3 weeks after closing, I haven’t seen it …
Cascade Financial Services is a full service mortgage company. They can do it all with the latest technology, anywhere, anytime.
However, the wheels of progress do not turn without competent and professional …
My wife and I have used Cascade twice now. We are way more than pleased with them. The attention to detail is incredible. We never had anyone treat us with nothing but respect. They are very informative and attentive to your needs. We dealt …
Very easy process! They helped secure our financing and now come January we will be in our home for a year! Thanks Cascade
Cascade Financial Services have been so helpful. They have been so patient and understanding and helpful with us while we were having to ‘jump through hoops’ to get everything needed to begin our process.
What a great experience and a great team. They were on top of every detail and work extremally hard to take care of all aspects. Great group of people helping to get things done.
Very efficient and helpful folks over at Cascade. I understood every part of my mortgage throughout the process, and they broke down everything so I could know what I was signing and I didn’t have to worry about a thing.
They start off nice
, but the moment you have too many questions and your case isn’t easy peasy they stop responding to emails and phone calls. If something is reported incorrectly on your credit report they are not willing to listen or help. Just ghost you.
I wouldn’t go with anyone else!!.. The cascade team had my interest at heart..they worked well with me for it being my first time to buy a home. And when I seen how low my interest rate was compared to other lenders it just felt right!!
After one road block after another. Being told no with no reason or rhyme from 4 other lenders. Cascade was willing to work with me and help me get where I needed to be to get approved. They definitely have gone above and beyond! Will definitely be referring Cascade to many of future home owners.
Working with Kelly King and his team was an amazing experience. A resolution to any problem. Quick response and communication was key. Thank you Cascade team!
Kelly King was amazing in assisting me with anything I needed. He was super responsive and tried to help me in any & every way he could! I would definitely recommend if you are looking for a lender! 🙏🏻 …
Run, don’t walk away from any transactions with Cascade! Their inability to process paperwork in a timely manner at the start of our transactions ended up costing us thousands of dollars. The lack of accountability in regards to …
I had some issues with them at first, but when I finally got ahold of someone my experience was GREAT from them on. Everyone I came into contact with was patient, answered any of my question thoroughly. Yanal was great to work with. As well as Marla.
I am absolutely satisfied with Mr.Kelly King. So glad he was there to answer all my questions each step of the way. He even called me and explained things to help me understand the loan process. I will definitely recommend this company.
Hello!
I am giving Cascade 1 ⭐️ because when we was told congratulations…next thing we know our loan docs are put on hold because my husband is on workers comp. He had …
Best team of people to work with. Nicole Y was absolutely amazing. She guided us through the process and answered all of questions. We are very pleased and excited about our new home!!!
If I could give negative stars I would. 1 person we dealt with didn’t seem to know what she was doing. They wouldnt return phone calls or emails. They wouldn’t let us use our own people and insurance therefore they wanted to charge an arm …
Cascade Financial has been so patient and very understanding! We worked with Casey and he made everything a breeze! We’ve tried other home financial companies and they don’t compare! Thank you Casey and the whole Cascade Financial Company for helping my family and I get into our brand new home!
My wife and I decided to purchase a land/home package. We were given Kelly and his team at Cascade Financial. From day one, they were on the ball, stayed in touch with us during the whole process. Explained everything during the whole …
SUPER! These folks really know their stuff. I am not very experienced with the home loan process but these ladies helped me through all of it. Great company to work with. Thank you Mary, Cassandra, Jackie, Robyn, and Jillian for making my experience a good one!
We’ve just signed the closing papers on our home, and it was a battle to get it, as most people know being a first time home owner is not easy. I actually think having a wedding was way easier. Lol! But We are extremely thankful to Mrs …
My experience with Cascade has been amazing so far. I received updates via emails during every phase of my loan process. Ms. Ruth is the truth. She made sure I knew what was happening during her phase and responded promptly with any …
I’ve used Cascade for several years and have never been late on my payments. I have an insurance claim and send the check to them to endorse so I can fix my house. I have not received a straight answer from anyone there about my money that …
I have a practically brand new manufactured home that I refinanced with Cascade. The whole process took months, mostly because of the fact that it was a new manufactured home. The communication was excellent. They Representatives fought …