The customer service is disappointing. Called for 4 days to cancel my service as I have moved. Left 3 voicemails and would call multiple times with no answer. You get better service at the DMV.
The onine bill pay is no longer working. It does not accept the water bill as a payment identifier after you enter your personal credit card info. Says it can’t find my account number as well. They have rotated the due date from the 30th or …
If I could give a lower score I would. Twice now i have received my bill the day before it is due. My neighbors have had the same problem. When i asked how this could happen i was told it was a post office problem. I asked if the bills are …
I would give them zero stars if it was an option. They continual send water bills late, make it impossible to get your payment there on time and absolutely refuse to take responsibility. The worst customer service I have ever experienced in a government agency.
I think its terrible the more water you use the higher your bill especially for people with pools
The customer service is disappointing. Called for 4 days to cancel my service as I have moved. Left 3 voicemails and would call multiple times with no answer. You get better service at the DMV.
The onine bill pay is no longer working. It does not accept the water bill as a payment identifier after you enter your personal credit card info. Says it can’t find my account number as well. They have rotated the due date from the 30th or …
If I could give a lower score I would. Twice now i have received my bill the day before it is due. My neighbors have had the same problem. When i asked how this could happen i was told it was a post office problem. I asked if the bills are …
I would give them zero stars if it was an option. They continual send water bills late, make it impossible to get your payment there on time and absolutely refuse to take responsibility. The worst customer service I have ever experienced in a government agency.