Cass Regional Medical Center is a healthcare facility serving residents of Cass County and surrounding areas. We believe in providing accessible and quality care to all the communities we serve. Our mission Cass Regional Medical Center, a community owned health care organization, is committed to serving our patients with compassionate and professional health care. Our vision For every life we touch, we will be known for our passion for service excellence and our commitment to promoting wellness and expanding health care services to meet the needs of our communities.
| Monday Open 24 hours Tuesday Open 24 hours Wednesday Open 24 hours Thursday Open 24 hours Friday Open 24 hours Saturday Open 24 hours Sunday Open 24 hours |
2800 E Rock Haven Rd, Harrisonville, MO 64701
1st time to this hospital was the fastest kindest place I’ve EVER been Too they took care of me really well This hospital downgrades the other hospitals that I’ve been to Didn’t have to wait 10 hours only took 4 Proud of you guys keep up the good job
I have always come here and brought all three kids here as well. Always had good care, and great nurses. There is no perfect hospital, anywhere. Doctors are not Gods, and hospitals are not Heaven. We need to remember that when we write …
Jon really took his time listening to me and explaining the procedure he thought was best for me. He was very knowledgeable on the symptoms I am having.
I didn’t plan on going to the hospital. Went to the ER, which treated me well and got a diagnose if something that we didn’t expect. I had the privilege to stay for 12 days. The nurses were the best. They were helpful and really cared about me and my health. Thank youfor being there.
The Speciality Clinic and the Registration is great, the problem I had was with the lab. A lady with a child and I arrived in the lab at the same time and no one was at the desk. We both rang the bell for service and sat down to wait. 6 …
What a wonderful experience! Greeted at the door and showed where to go. They were fast and respectful from the front door through all the locations I went to.
It was very good very quick and everyone was very nice and friendly
I’ve gone to CRM many times. My PCP is Dr. Christopher Maxwell in the Family Clinic. He has been caring for me numerous years. He saved my life from stage 3 kidney cancer many years ago. I absolutely love him. …
I was terrified of getting my mammogram; the staff made me feel calmer about the experience. I was told right away that my lump was a cyst, and not the cancer I was afraid of. Thank you so very much to the staff at Cass Regional!
The Harrsonville hospital has many specialist nurses, doctor’s, sanitary, maintenance and culinary specialist. 🤓 They have been kind, carful, and have treated me special Five ⭐s +5 bonus ⭐ and two 👍s up. Its a special community who works …
The staff really knows how to make a person relaxed and comfortable. They were great at tell you what and when things were to happen. Friendliest bunch of professionals iv been around at 6am. Thank you all .
Last week I had to have an mri. I have never had one before. The man seemed rushed and had me lie down on the machine. Not once did he describe the procedure for me. When the loud noises of the machine started up I was terrified. The only …
Wonderful experience at womens center. The tech doing my mammogram was delightful courteous informative and just a sweetheart. I encourage everyone to have their mammogram and have it at Cass Medical Center. Thank you All for your help for all my medical needs!
My visit was good they took very good care of me
I was in the emergency room this morning. And I’d like to thank nurses Anna & Terri for making my visit as painless and comfortable as possible. I found the faculty very clean. The staff was very pleasant and responsive to my needs.
Came on 1/9/2020 in the evening. They just leave you in a room and basically never come back until they want blood from you. I heard them talking out there when ever the door would open. I refused a bag of fluids and when that nurse went …
Carrie started my appointment right on time and was very friendly and helpful. I plan to continue to see her for my treatments. Cass Regional is great and I am very glad they offer the particular service I needed. My referring physician was going to send me to the city.
From checking in to checking out, all of the employees, nurses, and the doctor made me feel at ease and comfortable. They really put the patient first!
The care and love given to my son was far above anything I could’ve imagined. He was very nervous and scared about the whole situation. Everyone who cared for him made it a little less scary! I appreciate everyone who cared for him and made this momma feel a little more at ease as well!!
I was treated extrmely well and they have people almost at every corner
to give direction and help. It was such a help and their sweetness
made you so comfortable.
I used to be treated really well at this place. But tonight I went in after a fall from domestic violence in which I had dislocated my shoulder and was in excruciating pain. It took some time to be able to feel safe enough to say that the …
Great hospital still here but lucky I came here it I wouldn’t be writing a review. The staff is more than caring very nice people from the E.R. on up
Was an easy process and very timely! Great people to deal with.
Carrie Oberweather and Jon Dritley are great to work with. In the past I have gone to SERC for therapy, but after working with the CRMC physical therapists I will schedule all future appointments at CRMC where you receive one-on-one care. Thank you for the great care and helping me get stronger with each session.
Very comfortable bed, technician was very knowledgeable and friendly.
Staff have no knowledge of medications. They transfer patients because they can’t even figure out an infection. They refused to give me my afib medications because they thought my blood pressure should be over 120. When my cardiologist told …
I loved that the ER doctor kept running test and checking on my daughter. He talked with a hospitalist multipule times to make sure she didnt need to be admitted. I felt like he really cared and that he was going to do everything he could …
I went in for a Mammogram today 10-28-15. I have 3 major complaints about this Hospital. 1) When I checked in I was handed paperwork that lists my entire info, address, phone, work place ,date of birth, insurance provider along with the …
I was supposed to get a 3D mammogram not sure I think they might mistakenly gave me the old one woman didn’t get me into the machine properly in my face in between the guards protect your head from radiation and it hurt real bad 3 days …
I had such a great experience at this hospital yesterday. From the time I entered the front door, everyone was so helpful and friendly. My wait time was short. The procedure was throughly explained. The radiologist was painless and quick. The whole team was professional and friendly.
The E.R. nurses were professional yet they were funny and made me feel comfortable. Your R.N. were also professional and extremely nice and helpful. I’ve been to other hospitals before and the nurses have been good but I think Cass has the bestever!
I’ve been visiting the Specialty Clinic at Cass Regional for several years. Cass Regional and the Specialty Clinic are top notch from the volunteers who greet you at the door; to the business professionals that check you in; and finally the …
Dr.Latinis and his staff Gina , Samantha at the desk ,these are the best professionals you will ever come across in Healthcare period! Very helpful and they actually care about their patients!! I recommend them to everyone I know !
I had an appointment for an ultrasound and with the restrictions imposed due to Covid-19 I was apprehensive about it. From temperature checking at the entrance, to registration, to Medical Imaging, and finally testing, it went smoothly and everyone was kind and helpful. Rhonda made the ultrasound easy to get through. Thank you!
Dr Latinis, Samantha, and his clinical staff is the best. I felt horrible when I arrived for my appointment. I could barely walk due to dizziness they where very attentive brought me a wheelchair got my mom and me water. I’m usually …
I just went to CRMCfor a procedure in Radiology. This was my first visit. The technician was very good at explaining things and seemed very competent. I was not as impressed with the admissions person who was simply less than friendly. …
Always polite, always WONDERFUL! I’ve gone here for 10 years and haven’t had a complaint yet. The doctors, nurses and orderlies are awesome. You definitely won’t go wrong with them!
They were great, no issues
The staff was kind the nurses were great. The only problem I had was when I called ahead and the lady I spoke with was mean. She was like how can you know you have this problem I’m like because it’s been a problem for me before and given …
The nurse who gave me my medication was polite, thorough and calming. I appreciated her demeanor and gentle manner.
I just love this hospital they are the best the doctors and nurses are amazing
You were very thorough with your explanation to my child.
Was seen 10/6/2020 for Covid19 related symptoms. I was overwhelmed at the precautions taken but, thankful for them. The staff was amazing. My needs were met so quickly and today 10/7 I am already feeling improved from the steroid shot. I am …
The admitting process was friendly, efficient, and helpful. The admission lady personally showed me where I needed to go. I hadn’t been there for tests so that was really helpful and reassuring for me. I get turned around very easily. I …
The workers were very nice and kind. I had a mammogram and a bone density test and they went well. Only one glitch- the paperwork that was sent to the imaging center with me for my bone density test was a man’s name and info, unbeknownst to …
So impressed with the volunteers, registration and medical imaging staff. Everyone was incredibly friendly, helpful and professional.
This place is amazing almost 100% of the doctors i have seen in the last year with my parents have been good at listening and compassionate. Highly recommend
The staff was very nice, my appointment was on time and very quick
Melinda Lacey took her time and explained everything very thoughly!
I always feel very well taken care of at Cass Regional Medical Center. So many people I know say don’t go to Cass they are horrible. I have never had a bad experience. So unless it’s something they can’t take care of Cass is my hospital. I loved my nurse Mark, in the ICU. He was fantastic!
Got quickly in and the tech was very nice.
One-stop for all medical needs – family medicine, mammograms, routine blood work and pharmacy all on the same facility makes it much easier to get my health care needs taken of in the same place. The Lab Techs in the Harrisonville Family Medicine Clinic are FANTASTIC!!! Very pleased with the care I have received.
We have been very pleased with Cass Regional Medical Center. From an emergency room visit where we were taken care of promptly and throughly, to weekly physical therapy appointments when we feel like they are happy to see us as we continue …
I was seen quickly, the nurses and the ER doctor were friendly, helpful, and great to interact with. We recently retired and looking for health care closer to home. We have been very happy with this facility and slowly moving from KC doctors to Harrisonville.
I was taken in right on tome. The woman doing the exam was efficient, very adept at putting me at ease, and I was out in 10 or 15 mins. Experienced no pain during or after. I absolutely love the team you have doing mammograms and would not ever choose to go anywhere else!
Fast check in/registration. A very pleasant volunteer led me to the department I needed. Was in and out very quickly. EVERY staff member from the front door all the way through were friendly, helpful and professional.
My visit was a late Sunday evening emergency surgery. My surgeon and his staff were called in for the 3rd surgery of their days off and turned out to be more difficult than expected. They were all positive, upbeat, but very focused on …
Everyone was great. The only issue is if you are not handicapped you have to walk from the back forty. I was there for cardiac rehab. Maybe some spots closer for cardiac patients.
Didn’t have to wait at all. While I was checking in the lady provided me with a ice pack . Check in took under 5 minutes. Then went to a room in emergency. Nurses and my doctor were the best!!! Kept me informed, comfortable and were …
My appt today in Respiratory with Tonya was the most rewarding appt I have ever had at any doctor’s office/hospital. She was so uplifting and made me feel so relaxed, was well educated and informative and spoke to me on a level that help …
Everyone was nice and friendly and explained everything perfectly thank you for your service
They don’t care about their patients in the ER. I was checked in, but then someone with chest pain walked in and I was then placed outside in the waiting room to wait. My husband picked me up from the floor (I was in so much pain I couldn’t sit in the chair) and we went somewhere else.
My Mammograms are always done with great care and ease.
I came here for my tonsillectomy with Dr. walls and I had an excellent experience, everyone made me feel comfortable about having my first surgery. My rn Carol was seriously the best. Everyone I encountered was great , from anesthesia all the way up to the ladies that helped me in recovery. Thank you to everyone involved
This place was amazing. Nicest hospital, as far as staff attitudes and kindness, that I have ever been to. They also had me in and out, including x-rays and pain meds, within 2-3 hours. They were so so kind to me, I could not have been more grateful.
I recieved excellent care. I got the best night’s sleep I’ve had in years during my sleep study. Everyone that I had contact with that works in your facility was extremely helpful and friendly. I will recommend your facility to my family and friends. Thank you for the excellent care.
Came it dizzy and light headed, and had passed out and fallen. Cat scan of face,and chest, side was hurt from fall. Little bit of a hard time breathing. They did test and said everything fine. When time to leave told staff was still feeling …
I am from out of town (like 1,100 miles from home) and didn’t know what to expect but everyone that I met and took care of me were absolutely amazing. You all arecso very lucky to have healthcare workers that are truly amazing. Thank you Cass Regional Medical Center.
Went to this hospital, it was close and I had an abcess in a sensitive area that made it so I was unable to walk. The doctor told me that my golf ball sized abcess was not ready to be drained and referred me to a surgeon to call in the …
I had no problem getting the MRI done, but the check in process leaves something to be desired. I’m sure that there is some way to speed that up…I had a 12:30 appointment, I arrived at the hospital at noon and it was still 1:00 or …
Had lab work done at Cass Regional Med Center and I was exceedingly pleased with the care I received. Desi was efficient with my paperwork and Stacy in the lab was the best lab tech I have ever had! I get my blood drawn about every 90 days …
I had an appointment for an annual preventative test. I was greeted at the door by receptionist and lady doing covid screening. They were very pleasant and helpful on my behalf in getting me registered and to the proper location for my …
The mammogram technician that I had was very pleasant and made one feel at ease. Very professional also. I recommend Cass Regional Medical Center.
The staff, from checking in all the way through exiting the building, were kind, knowledgeable, and well versed in answering any questions I had. Kyle, MRI tech, was virtuous and showed sincere attention to any need I had. He went above and …
Came in with chest pain and a very high heart rate. They took me straight in and got me settled right away. Since I’ve been in a room everyone has been very helpful and attentive. They have also shown concern for my health.
Second time i have been there. Very pleased with both experiences and would recommend to family.
Connie made this annual check up a very comfortable experience.
I was surprised at how fast we were taken care of…we waited about 1 minute! Everyone was so nice and caring!
Very friendly. People there to help or take you to where you need to go. Minimal waiting time for procedures.
Everyone was very friendly and helpful. A great place for healthcare
The staff is very friendly and caring. From intake to imaging and out they were all so kind and helpful. You don’t feel like just a number or a part of their job. It is always nerve racking to have any procedure done but they made me so comfortable that I want to have all my care done at Cass Regional.
Wonderful nurses,doctors and physical therapist. Treated our case with compassion. Everyone was exceptionally nice to us. We even enjoyed the meals! ❤
Thank you Cass Medical for making an unfortunate circumstance bearable!
I had a procedure done today in the GI/Surgery department and the staff was the nicest, sweetest people I have ever dealt with. (Nurses, anesthesiologist and doctor.) Big thanks to all of them and God Bless. 😃 …
Kind, reassuring, timely, knowledgeable, helpful, and compassionate describe all those who helped me in the ED last night. Add “endlessly patient” to help describe my nurse, “gentle” to the X-ray tech, and “impressively efficient” to the …
Great staff, very helpful! I loved my NP! She was fast and very caring. Eased my mind and helped my with my tooth! Thank you P.A. Wainwright and all the staff!
I had surgery yesterday at Cass Regional Medical Center with Dr. Wirtz. From the moment I arrived at the hospital I was greeted with smiles and kind faces. The registration staff was very polite and checked me in and walked me to my …
Very satisfied with your hospital. Thank you
I don’t know what to say other than thank you to the nurse and everyone there. You made a kid smile when she was worried about her parent by giving her bubbles and stickers to keep her happy. The staff is very kind and the cleanliness of …
I personally can’t get over the care I receive at the Wound Center at Cass Regional !! The staff there is awesome!! Starting at the front desk with Rene you find the place truly cares for the patient and their needs. No waiting in the lobby …
I needed some lab work done for my Drs office. The nurse at the front door greeted me, gave me a sticker, took my temp and told me what it was. Then the volunteers greeted me, and helped me find a chair until admitting was available. When I …
i was in a bed got sent to a sick home and now owe 3700 over a time frame of 3 days ? who do i talk to
I have surgery coming up I wish it could be at Cass
Coulty hospital. Started my day with Dr.Kopp in Anita
I think she is the best doctor I have ever had and that says a lot since I am …
Staff are all great. The change to the patient portal is not. Now I am unable to sent notes to my physician or receive notes back. This forces me to call the office, bother staff and hope my message gets to my Dr as I wanted it …
Great Staff!! Everyone made me feel very comfortable and couldn’t ask for a better outcome. Connie rocked it!!
4/21/21 was my first visit. The facility is absolutely beautiful!! I was not certain I was walking through the correct doors. However, at the door I was pleasntly greeted and told I was where I should be. My husband was parking the car …
Just had a minor cut. But all staff were friendly and caring. Needed 2 stitches, I was informed about every step that was needed to be done and what to expect. Also that removal of the stitches was included in the service. How great. Great experience.
I had great care when I went into the ER department. They all were very professional, and tended to my needs. They answered my questions, and they let me know what the next steps and tests were going to be. I was very satisfied with my …
Apparently Cass Regional doesn’t believe in wearing masks to protect people during a pandemic. In the lab today, other than a couple of patients, no one was wearing a mask. This is not counting the couple of staff who had it pulled down …
Lying about sending prescriptions to pharmacy And nurses would take forever and ever to get to your room to help you
The staff here are such kind people. Never had a problem with checking in or bad service. Also the hospital is clean and they are taking COVID precautions seriously. Always in and out within an hour which isn’t common for a hospital. Dr. …
Everything from our initial appt to surgery check in, to the nurses, anesthesiologist and anesthesiologist assistant, and the Dr and all staff were fantastic! Would highly rec Dr Wirtz and Cass County Hospital!!!!!
Naomi was my nurse and she was totally amazing! I can’t say enough good things about her. You need to make sure she stays! I was taken right back, tests were run in a timely fashion. The doctor listened and paid attention!
Thank you so much!
The emergency room nurses and aides are amazing. I came in with my son and he was showed so much kindness and love. The same day I had to bring my grandpa in and they were all wonderful with him as well. Couldn’t ask for better people to take care of my family.
I shave the edge of my finger badly. The service was great, very smooth and fast. I love this facility. Dr. Beaver was great. The only reason I did not give 5 stars is because when the nurse proceeded to bandage my wound she seemed to be …
They all were nice and their customer service was very good, too.
Everyone was awesome from the front door to my destination of medical imaging! Greasiest staff !
The female doctor or nurse practitioner not once told me her name. She ordered a ct scan and said I was fine to just go home and rest. A couple days later I seen my regular doctor and a MRI was done. Found out I had a small tear in my acl.. …
At Cass Regional I was treated as a person of value. Thank YOU SOO much… And to Angila You are an angel.
MOST gratefully,
Jamie Wise-Martin
I had an appointment for annual preventative exam. Covid screening done at the front door. Front desk personnel and admitting ladies were very kind, thorough and welcoming. My radiology tech (Becky) was very professional and made me feel …
MRI Imaging – I have had almost all my MRI’s done there, usually with contrast which is an ordeal but the staff has never been a problem (One exception YEARS ago when the tech didn’t listen about the needle size and my veins and left tennis …
Huge rave, everyone is super friendly! I actually look forward to going to see Dr. Decker and Jen Ryan. Staff is always delightful, lab techs are just as friendly!! …
I saw Dr Billy Perry and received a prostrate exam. Dr Perry was very professional and friendly. I have been well pleased with Dr Perry’s care over the last three years.
Sam Pennington, PhD
The staff at Cass Regional is very skilled and cares about each person that comes for their medical needs. I felt comfortable having the procedure.
I had to visit the ER with very high blood pressure and uncontrollable nosebleed. I was treated with great care and professionalism from all the staff and the ER doctor. The emergency crew that brought me to the ER was wonderful also and …
It was an easy process. I was assisted from the moment I walked through the door. Everyone was very friendly and helpful. As I had only been to one office, I didn’t know my way around for imaging. I was walked to exactly where I needed to be by a friendly worker. It made “going to the doctor” a nice experience.
Had to have an ultrasound done. Everyone was polite and helpful from the moment I walked in the door. The ultrasound student and technician were great.
Everyone was friendly, efficient and ready to make my Mom’s pulmonary rehab experience a positive one. Christine was very knowledgeable, helpful and friendly!
I went for a procedure, every one was very professional, friendly and helpful.
Wendy was very helpful as I started walking and my recovery progressed
This hospital is not good they treated my grandma like krap they wouldn’t let her take a shower and it was a like jail hospital
Fabulous treatment. Very through and ran tons is tests. Kind & courteous
The experience that i had in the imaging department was a great experience. The staff was so knowledgeable and shared their thoughts and concerned throughout my procedure . Caring and Pleasant , each and everyone of the staff , made my time feel safe and care free. Thanks to all of them who worked with me….
They’ve been very helpful and friendly in all the departments that any of my family has ever had to visit or stay in. I had to visit the specialty clinic for an IV infusion and all the ladies were very friendly, nice and happy to help in …
The service was semi slow when I got there but the nurses were very nice and cared for there patients my er visit wasn’t more than 1 hour for a severe elergic reaction
I was very pleased with the treatment I received. The staff was exceptional. The ER physician was friendly and knowledgeable. I had recently seen a specialist in Lee Summit because of ear problems I’ve been experiencing. He sent me home …
I went in for my first mammogram, with a family history of breast cancer I was very nervous. Cass regional took such good care of me from the moment I stepped in the building, they made me feel so welcome. The lady doing my imaging for the …
Arrived for my appointment early. Was taken in early for MRI and CT Scan. Both technicians were very courteous and caring and made me feel totally comfortable. Would definitely recommend this facility. Results were posted to portal the next day. Excellent Service.
Always a pleasure! Courteous, friendly, professional, not just another patient! Concern for my need to be there is genuine. It’s like having time with family. Grateful for having many medical needs met where I live.
The staff was wonderful. They made the experience top notch.
I walked in to get X-rays done, check in was quick and the greeter was very friendly and with only 1 person ahead of me made wait time minimal , waited for my X-ray a short time the radiologist was very friendly and patient.
Check In was very fast and friendly. The rest of the visit was very fast and nice. Very pleased.
Mike & Angela were excellent nurses as well as the entire medical team.
Everyone was so nice at the door and checking in. My bone density test was done efficiently and I was done before my scheduled time. I love that.
The GI department at Cass Regional Medical Center is the best. They are truly professional and a very kind and caring staff. Thank you for all you do.
My experience was excellent, the nurses were professional and caring, the doctors were also professional and caring. An wonderful and compassionate hospital to be in.
We had to take our daughter in over the weekend, late at night and had the best care! From the ER staff for being very prompt to admitting in a regular room. The nurses and doctors had exceptional care and explained everything to us in …
They man screening people coming into the building was really amazing and ready to listen. I was monday 8/24 around 7pm! He really cared about everything I was saying and got me into the building fast and efficiently. The staff was amazing …
I wish I could make this a – 1. The last couple years I have been nothing but embarrassed from this place and how they treat me. Someone I know has been “banned” from the property for her behavior (which is mental issues) and I was told I …
Everyone at Cass Regional Med Ctr treated me with professionalism, courteous, friendly and positive actions. When you don’t feel good, it’s very helpful to have this type of treatment to make you feel better.
The ER is the absolute worst. I went in with chest pain. They discharged me with chest pain. They sent me upstairs to my primary care physician and she sent me back down to them as she doesn’t have the tools to diagnose my chest pain in …
With everything that is happening with my health, it’s always nice to be treated with care and respect. All of the staff members that I have encountered have been very friendly. I always enjoy having all my testing done at Cass Regional …
The staff was very friendly. I am handicapped and cannot stand, so getting up on a table for my bone density test required a lift. Im not sure the staff had ever used a lift to get a patient on the bone density table before…it was touch and go for a few minutes, but they were very careful and worked together and got the job done.
The service was very prompt, very professional and the workers were knowledgeable and very nice.
I was impressed with the caring that I received from the nurses in pre-op, Dr Seifert and all the way to the recovery nurses. Everyone there was very professional. …
Just had a lab draw, but Stacy was so good I didn’t even feel it! Awesome work!
My experience at Cass Med is limited to annual visits to the radiology department to get that wonderful women’s squish-’em-flat exam. From the moment I walk in until I am finished, I am met with cheerful, respectful, helpful people. The women’s radiology staff is very efficient and considerate. Five stars from me!
My husband had such a great colonoscopy here, couple years ago, much much better experience than his last one!! So he highly recommended I schedule one here!
Being my first one, very nervous, but I was so impressed, greeted w kindness, nicest nurses, very caring, compassionate and I would highly recommend this to anyone!!
The ER was very busy. It took forever 3 hours in waiting room. Then another hour for them to do anything for my pain. The nurses were very nice and professional but they need a better system to get people who are in pain and do it first then cat scan which was very fast
Staff, nurses, and doctors took excellent care of me .
Would highly recommend Cass Medical.
I have always gotten care that i would consider above and beyond!! There are so many good people at Cass. There is a ER nurse that is an overachiever.
I was admitted and very sick, on the way to my room she gave me the “Grand Tour” …
The staff was very friendly, knowledgeable and competent from the moment I arrived until the moment I left.
The people at this medical center make the experience unlike no other. You are treated like a family member when you walk in the door until you leave.
They were great and very caring and careful with all of my testing that was done. Marsha the images tech was very careful and caring for helping a male patient on his mammogram with A CRT-D implant
I’ve had a great experience both times I’ve had to visit. The staff are so friendly. And everything is run so efficiently, from the greeter, to the concierge, to all the ladies the register patients…it runs smoothly like a well oiled …
Very caring staff. Made me feel at ease for my procedure.
I had an emergency appendectomy. The best hospital, staff, Dr. Everything . I would recommend them to anyone looking for a great hospital. Even the food was great !
The whole staff was extremely pleasant and nice and very attentive to my needs
This was my third or forth colonoscopy performed at CRMC by Dr. Aaron Travis. From check-in to release it was professional, smooth and extremely efficient. Could not have been more pleased with the OR/GI staff both before and after the procedure. Kudos to everyone there.
I’ve had the “pleasure” of visiting Cass Regional multiple times this year. They have always take great care of me! Admitted me within 5 minutes of thinking I had a stroke, lancing my foot right away and starting IV antibiotics to get the …
I was there because I had covid. I was really sick and I was really scared. My husband couldn’t be with me. When I left the emergency room and they took me too my own room. I was isolated. My nurses were so comforting and kinda. They made …
The medical staff was awesome. I have never seen a more professional team and I work in the medical field. They explained everything to me in great detail and made sure I understood. I was never left alone for more than a few minutes at a …
I was prescribed one weeks worth of antibiotics for an infection and had to revisit this place 3x to get the correct amount of meds to kill the infection. Don’t go here if you need something taken care of that is going to take more than $ …
I had never been here before. Everyone from the minute I walked in was So Very Nice and Comforting. We are very lucky and blessed to have this wonderful facility in our area!!! Thank you to Dr. Aaron Travis and all the Nurses and Staff who …
I went to the ED to be seen for severe ongoing pain . From the moment I was seen at Triage, to the time I was discharged, my care was OUTSTANDING! The nurse’s, Sam, Naomi and Alta, all took such good care of me. Dr. Leinhop was Fantastic! …
Was seen quickly. Staff and Dr. on hand were very professional and personable. They treated me with kindness and respect.
The nurses, techs and other staff were all very friendly and professional. Everything from check in to getting tests done and finding results was very organized and quick. The Docters bed side manner could use some improvements but overall not bad.
I was triaged immediately upon my arrival and taken to an exam room to find nurses/staff waiting for me. They could tell I was sick. EVERYONE was professional, kind and caring. They took great care of me and I appreciate them very much. Kim H.
Going to the ER is never a good time but everyone at Cass Regional were amazing. Check in was fast and I was quickly in a room where I received the upmost care and attention. It was very busy yet no one made me feel rushed. Everyone was …
The nurses made me feel so safe when I was having a major panic attack. They made sure I had a cold rag and a cup of water. The put an anxiety med through my iv and I instantly felt the side effects and the nurse stayed by my side and told …
Admitting nurse was very friendly but once in the back every single nurse was non empathetic and the CT scan nurse was very rude and impatient.
Awesome. Great, caring, and thorough staff. I was made to feel extremely comfortable and in the hands of very knowledgeable staff.
This was my first time at CRMC and it was a great experience!! Everyone at Cass Regional Medical Center was amazing, I was so nervous and every single person that helped me was very kind and made me feel so comfortable and relaxed. The team …
My daughter had her fist surgery here it was by far hands down the best experience. They were very attentive, and very thorough and informational. Very kind staff from beginning to end even in the ear nose throat department helped my son get his full hearing back. I love the warm inviting atmosphere at this center
I was listened to and taken seriously. I was treated with compassion and respect. The physician was accurate in his assessment of my tests even though I had to leave before I had answers or complete relief. He was right and I am doing well because he did not over react.
My nurse Carol went above and beyond to make sure I was very well taken care of as well as my fiance. Very genuine, very caring. Can’t sing her praises enough!!! Surgery is always very scary for me and she made me feel very comfortable and prepared. Yhank you so much!
This is the cleanest looking hospital I have ever been in. I had an outpatient procedure done and the professionalism and attitudes of all involved was nothing less than outstanding. I would highly recommend giving this hospital a try,
I went in sick thought I had covid they were able to pinpoint what was going on with me found out that I had a virus and bronchitis I was very happy with all my results they were very friendly and happy to take care of me
Had to visit the ER Tuesday AM. Everyone was very kind. And the process moved along in a timely fashion.
I had an MRI done. It was a good experience. The techs were really nice.
Had a septoplasty and turbinate reduction done yesterday and everyone was so helpful, honest, and friendly! From the nurses to the doctors, I could not have asked for a better experience for my first surgery!
Everyone is very friendly, I found the environment soothing and comfortable.
I really did like the center and the people I dealt with. The only reason I changed was for insurance purposes and I had to go where my doctor would be at. It is a very comfortable hospital.
Went for x-rays on foot. Told them I didn’t take Tylenol & other info, they asked if I wanted anything for pain I said sure ok,then they give me tordol an nsaid for inflammation, didn’t do anything for the pain & the Dr. Said they couldn’t …
It is always so easy and quick to have any test done at Cass Reginal. Always pleasant and professional.
I was due for my mammogram, so I choose Cass Regional Medical Center as they got me set up for my appointment with in 2 days of calling. From the minute I walked in the door was greeted with a smile. The check in was fast and the imaging …
I absolutely love this hospital! Quick, friendly service and they actually listen to you.
Couldn’t have been more impressed with my visit to Cass Regional the service I got was fast, I was immediately taken back to a room and doctor and nurses were waiting on me in that room and right away the doctor was doing what needed to be done to get the hook out. Thank you!!
Had a good experience. Staff was very nice and sure to make sure I was comfortable. I was in and out fast. Will come back! …
Radiology tech Becky is the best! Always friendly and caring.
Love this hospital! The check in was fast and very polite! The nurses were awesome! Each one told me every step that they were doing, they made feel very comfortable. Anesthesiologist was great she took her time with me to hear what I had …
Everyone… Everyone was most excellent. From check in to check out and everyone in between was very professional and most attentive.
Let me just say Wow!! For having surgery this was a fantastic experience. I had a team of specialists, nurses plus my surgeon that all worked together fluidly to provide me the best possible care. I received thorough explanations from what …
I do not remember the name of the man who did my scan but he was very patient and helpful. Everything was fine
Cass County is my hospital choice since it was rebuilt to the outer rd because staff seems to know how to post and provide patient services in an organized but personal level. The result is listening to patient assessment AND symptom as …
The staff was very helpful and informative. They kept the process moving quickly and he was diagnosed with a broken foot.
They used to have a bad reputation but I have had great experiences there and so has other people I have known. One nurse was kind of snarky but the other staff I can in contact with including NP Angie were great.
Cass Regional Hospital is such a beautiful facility with amazing and courteous employees. We are very fortunate to have this in our county.
I’m very glad the doc got something figured out. But how he talked an sounded made us very uncomfortable so we will never bring our baby there again. Man needs to be evaluated
Very professional!! I had excellent care and Dr Clark was very attentive and listen to what I thought was wrong!!
I have been to this Medical Center twice now. EVERYONE I have met and interacted with, was so nice and caring.
I would honestly and strongly recommend Cass Regional Medical Center.
Very friendly staff, highly professional, and very considerate! In my opinion, they went above and beyond when taking care of me! If there’s a next time, I’ll certainly use them again!
Excellent ER care team and hope I never have to go back….
But know I will be met with caring, compassionate, staff and be taken care of very well.
Every time I go to Cass Regional everyone and all my test, are given with professionalism, efficiently, and caring. The work caring is most important to me. Thank everyone that assisted me.
Gina the new Nurse Practitioner for Dr Latinis in Rheumatology, is an absolute delight. So easy to talk to, down to earth with a great personality and ‘bedside manner’. She is very helpful and listened to me, researched several injectable medications that may help prevent my migraines! Awesome lady!!
Dr Carrol was an amazing doctor and took great care of me during my surgery and explained everything before, I was very grateful to have him! My nurses also did a great job caring for me during my stay! Thank you guys!!
With all the professionalism aside, these people are just really nice people. I can’t tell you enough how professional and at the same time courteous and the feeling of wanting to help.you no matter what. I would tell anyone to consider Cass Mesdical Center for any of your heath needs.
I had an amazing experience, was handled with lots of care, everyone was super nice and helpful. It was a quick experience for a hospital and even though I went alone, I never felt alone.
Such professionalism and prompt care. Really nice facilities and orderly process of those needing medical care.
The staff was very friendly and efficient from Check in to the recovery room. The prep and procedure was very quick and I was out the door. I appreciate everyone I dealt with.
Suzanne has been the BEST Physical Therapist I’ve ever had! She’s taken the TIME to figure out the cause of my problem, & worked me hard to get the results we both were working for. She doesn’t cut you any slack!!
Yesterday I went to Cass Regional Medical Center and had a colonoscopy and EGD done by Dr. Clinton Seifert due to having a positive Cologuard screening test. The staff there is top rated. The nurses that provided care for me included Susan, …
Covid testing delay was well over 2 hours. Why not test the day before? Majority of staff was awesome! Sign in nurse not so much. No real complaints
The staff are polite, helpful & attentive… there’s a short wait time for appointments unless you’re super early… I & my mom both love going here for our appointments. (My brother linked our Gmail accounts so pardon the wrong name) Joyce Scrogham
Very helpful and knowledgeable staff. I had to come in by ambulance. They got me right in took x-rays. Seen that my hip was out of socket. Brought in the on call doctor who was able to get it back in. The nurses and other staff were.very helpful and caring. I will tell others they know what they are doing
I was really happy with my visit to the E.R.
It was actually a quick visit, and considering they were busy, I was pleasantly surprised. The nursing staff was very friendly and comforting. The nurse that …
I had a good experience at Cass Regional yesterday . The Dr and staff were great. Thanks for your service only I was a patient
The air quality for myself was good,,two men I spoke with were neat, tidy.,was offered respiratory class and may do that…did not get the help was looking for..but all is good
One of the nurses who took care of me was Angie. She had the best bedside manner. I appreciate everything she did. Thank you, ER nurse, Angie.
It was a very positive experience. The people were very helpful and keep me informed as to what was happening. I could not have asked for better care.
The imaging tech was very polite & helpful. Made sure I was comfortable. The lady that registered me in was also very kind, helpful and polite.
The staff at CRMC are friendly, helpful, compassionate and thorough from the front desk to lab to my Dr office they all make my visit easy and efficient. I wouldn’t go anywhere else!
My appointment was for 8:30am. I was checked in, met with the tech and back in my car by 8:45. Staff was friendly and helpful during my visit. Would recommend Cass Regional for women needing an annual mammogram.
Er visit was excellent fast in very professional er Dr. Was excellent as well as nurse etc.
Just like I expected. …
Staff was excellent. Took great care of me and explained every detail of my experience. Dr. Hudkins is the best doctor I’ve ever been to.
I had a good experience having a mammogram screening at Cass Reginal. Everyone was nice and helpful. I will definitely use it again for my medical needs
Customer service outstanding, environment is attractive& spotless. Efficient. I choose Cass Regipnal because the Breast MRI is completed in less time than other facilities I have the MRI’s done.
The male doctor that seen me was rude and short with me when I asked about what he was going to do for my severe dental pain and made a smart remark about my teeth and wouldn’t let me finish saying what I needed to. Walked out because I’ve …
Cass has always been good to me from check in to imaging. John was very attentive, compassionate and professional. My visit yesterday was a quick and nice experience. Keep up the great work experience 👍 …
Sat in a er room, nurse turned off lights in my room and left never gave me the call nurse control and didn’t return for 2+ hours. My overall experience was terrible this time being there. I was admitted and stayed 2 days, about 2 hours before discharge i finally got my normal daily meds. Not sure ill ever return.
Excellent staff! Nurses, Doctor, Anesthesiologist, etc. Every one of them kept my 4 year old daughter very calm and happy until surgery and after. Couldn’t have been more proud and thankful.
Everyone was so kind and accommodating. From the front office staff to the physical therapist I spent a hour and a half with. They took time not only to get to know my health issues but me as a person.
Everyone was amazing! From intake, to the nurse I had (Emily), to the guy who did my CT scan, to the doctor and outtake. They all showed concern, compassion and patience.
This is by far the best medical facility i have been to in all of Missouri the people here i caring loving friendly individuals and very concatenate i had a couple of MRI done back to back and young man in imagine named Jake …
First time going to the hospital. There were many volunteers ready to help you get where you needed to go. It was a good experience. The phlebotomist did well and so far my arm has not had the usual blowout after giving blood.
I went in for what we merely thought was mis-tested as simple strep throat.
They were gracious and patient with my husband and I (due to my inability to talk). Worked through everything with him while attending to my pain and comfort. …
Across the board, I would give an A+ for bedside manner and customer service at Cass Regional. My Nurse Practitioner, Lisa Burke, deserves extra kudos for being an attentive listener and knowledgeable professional. I am thankful my niece directed me to them for care.
Registration, Pre-op, Surgery, Doctor, PACU they all get a 5 star rating. I had the best care from start to finish! Traveled almost 100 miles one way for my surgery thanks to my wife working there in surgery on a travel assignment. Best experience ever!! It was well worth the trip!!! Now recovery time!
All professionals were kind, knowledgeable, and pleasant. I had an X-ray and was out the door in 15 minutes. The only regret was having to wear a face diaper that does not stop the transmission of anything.
My 1 year old was sick having respiratory issues so we were trying to find an ER that wasn’t extremely packed as the ones in our area were (I have no issues waiting I just don’t want my sick toddler in a room full of people and possibly …
My son was experiencing high fever. We took him in, they were very thorough and efficient. Zero wait, fast labs, compassionate and high quality care. Answered all my questions. Very very happy with our experience.
I had my first personal experience with CRMC and if everyone there is like the few that I had involvement with, I’ll be having great experiences each time. I was in and out (arrived before my scheduled time and back in my car 8 minutes …
It’s the best hospital i’ve ever been to, I truly feel like every one cares. God bless them all and who reads this . I really look forward to coming for my treatments and seeing everyone, they have all become a friend and they really …
Always a good experience. Pleasant, efficient, and thorough service from every dept. I arrived for a 10:30 appointment & was greeted at the entrance by 1 of the 3 friendly volunteers. Was immediately taken to the admittance area, which is 4 …
I had a chainsaw mishap and went in needing attention on my left leg. They got me in quickly and my Nurse (Angie) was great. She kept it all light hearted as she diligently scrubbed and stitched my all back together. 10/10 I would cut my leg off and go there again for care.
This is the best hospital I’ve ever been too. After a week of my local hospitals dismissing me. I knew something was wrong. My mom thought I was having a stroke and drove me to your ER. The staff, especially Dr. Grecko, was so caring and …
I love Dr.Latinus and the volunteer Mrs. Linda they r awesome the only thing I don’t like is that the hospital itself is not people friendly. The people are amazing but the hospital itself has to many things going on check in one place and …
Had a routine procedure that I was very nervous about. The staff was over the top fantastic! Very caring and informative! Not just the staff involved in the procedure but all of them that were around! It was great to have such smiling and …
I am a registered nurse and I recently visited the ED. I am so incredibly impressed with the promptness, professionalism, heartfelt care, and knowledge of the ED staff. My nurse “Clifford” was incredible. She made me feel welcome and never …
I got in for my procedure in a short time. I was prepped for the procedure by amazing nurses, staff members, and anesthesiology. Dr Aaron Travis was down to earth and funny, yet also very professional discussing the procedure. Everybody was …
Nice clean hospital much better than the old one nurses were awesome doctors were great. Checking out was fast and efficient. I just love the small town hospital 🏥 w/the big city know how. My short stay made me want to stay longer. Nice new …