Casualty Corporation of America, Inc. is an Oklahoma based Property and Casualty Insurance Company. See more
Read More| Friday | 8AM to 6PM |
| Saturday | 9AM to 1PM |
| Sunday | Closed |
| Monday | 8AM to 6PM |
| Tuesday | 8AM to 6PM |
| Wednesday | 8AM to 6PM |
| Thursday | 8AM to 6PM |
110 W Main St, Jones, OK 73049
this is the worse insurance company that you could use I had a wreck almost a month ago I’m still waiting on claims to approve my check to be mailed out I call everyday in everyday I’m told something different I wish I would have never used this bootleg company
Worst insurance company I have ever encountered the supervisor CC wasn’t willing to help me at all and would rather me go to a different company than than to fix a reinstatement fee that was not my fault at all don’t waste your money
Worst Insurance ever!!!! Nobody ever knows what they’re even talking about!!! Got a total loss and been dealing with them for 2 months now!!!
Martika assisted me in the best way possible! Happy New Year!
I spoke with Michelle she provided great customer service very professional
Cheap insurance. Only reason not a 5 is bc the agent isnt knowledgeable in all aspects of what your buying.
Melody rapidly responded to my questions and took care of my concerns with the utmost care and professionalism. Well done!
Christie Dean is a fabulous woman. Blessed to have met her.
In my opinion, Casualty Corp. is the most poorly managed company I have ever dealt with. Every representative I spoke with was rude and disrespectful.
Crooks, nothing more nothing less. Took four months to get a refund, and four angry phone calls. Do yourself a favor and keep away from them.
Shavon was amazing I have never had any problems with this insurance company
Never have a problem reaching them or getting what i need. They are sweet and very professional
WORST INSURANCE COMPANY EVER!!!! I will be leaving them after 3 years!! They’re rude and don’t even send your bills or insurance proof to you. But THEY WILL CANCEL YOUR ASS IN A HURRY!!!!
this does not have the P&O on it we had mentioned several times.
Scammed me out of 50 dollars corrupt rude and just hung up even when we got through to a manager, I am on month to month payments for the same amount absolutely terrible..getting a hold of BBB tomorrow wish this rate system has a – section
VERY AWESOME wouldn’t shop anywhere else for homeowners insurance. They where very understandable to our situation
If you’re looking for great coverage with reasonable rates, then this is the company for you! Ask for Shavonne, she is the Bomb!!
THIS IS THE WORST COMPANY EVER… SOME PERSON BY THE NAME OF TREY VERY RUDE UNPROFESSIONAL DO NOT GET INSURANCE THROUGH THIS COMPANY… HORRIBLE HORRIBLE. ITS BEEN OVER A MONTH AND NO RESPONSE FROM THE ADJUSTER. THAT ONLY CAME OUT TO MY …
Everyone I’ve every spoke with or encountered has been Very Helpful, Thoughtful, and Professional!
Kaylee at CCA is awesome so helpful so sweet and very patient highly recommend her!
Great company never had any problems with them.
She did everything in a timely manner. Very polite & pleasant to talk to.
Horrible insurance company. Someone rear ended me and this was their insurance company. They are slow, and I bet I end up having to pay my deductible and just use my insurance company. Awful. Awful.
Thank you CC Ellis for your assistance it’s always good to know when you need help and there is someone like you and your company that will be there for us!!!
THIS COMPANY OWNED AND OPERATED TREY DEAN IS A JOKE THEY WILL NOT HELP YOU IN ANY WAY AND SEND THE SAME AJUSTER MR FINNLEY! I HAVE FINALY HAD ENOUGH AND REPORTED THEM TO THE BBB AND TO THE INSURANCE COMMISIONER OF OKC !! I AM ALSO ASKING …
Kaylee was awesome! She was super helpful and very professional.
it doesn’t work.. !!!
Been using their insurance for years and their affordable check em out !
Shavonne is very professional and respectful of your time. I give her 5 🌟 …
Markita Lewis was great to work with. She responded quickly to my question and was extremely knowledgeable about my question.
Great friendly service!
Was the most unprofessional, unhelpful group. OK as long as you pay them everything is good, but when u need them, will leave you for the wolves.
Crystal Bufford is a JOKE!!!!! This company is the worst for customer service, and they WILL NOT PAY if you file a claim.
DO NOT BUY INSURANCE-YOU ARE PAYING PRIEUMS FOR NOTHING!!!!!
Don’t work with anyone, always get bill late then want to say you was late. Absolutely Hate this company don’t see how they are still in business… VERY VERY POOR CUSTOMER SERVICE
The young lady help with my payment today was very helpful respectful and pleasant to talk to on the phone
Full coverage my ass. These folks need to be out of business. I had my accident 12/9/16.
Here it is 1/16/17 and still not settled. These lowballin’ mfers dont wanna pay.
They are a fantastic company for auto insurance. If you have any questions they are more than happy to answer you questions.
I’ve had them for the past year. They were the cheapest quote I found and I was on the phone for hours looking.
Sarah and the team at Casualty Corporation of America do a great job taking care of my insurance needs.
Shavonne was awesome. They are honest and kind.
Great company
Informative, and Karen did a good job explaining things and expediting the process I needed to be handled thanks I would recommend cca again. 💯 …
Friendly and professional. Michelle Barnes was great. Always a pleasure. Thank you so much!
These people are scammers and they don’t want to pay for anything. Don’t do business with them and if you’re in the same place as me, file a complaint with the Better Business Bureau.
Worst experience ever and a total fraud! Do not do business with them under any circumstances!
Very pleasant and helpful.
Always very helpful and very friendly!!!
If I could give negative star I would, had them for just couple months and unfortunately somebody hit and run my vehicle took over week before their inspector came look at damages done to my car he didn’t even talk to me about any of his …
They always answer the phone and respond timely. Nicole has always been very helpful in my dealings with CCA.
I got insurance 8 days ago with a learners permit so I can get my drivers license they where well aware that that’s all the had to day the cancelled and took all of the 120 I paided them except 35 dollars never use this company they will rob u my question is how come they took my money if they can’t insure me
There been very loyal and professional to me and I like doing business with this insurance company.
Markita was very kind and professional in assisting me today! What a nice experience.
Great and fast and friendly
Very good
I always have a great experience when I call. They are very helpful and fast acting. Thank you
I love this insurance company! They are very attentive and willing to help in any situation. This was a great choice!
Easy to make payments and very friendly people an they do go out the way to help you! Very cheap prices and i been with them for years and will never go anywhere else!
I love Horace Mann and was very pleased with the service Debbie Johnson provided today she was was very efficient, friendly and professional.
Kaylee was very helpful & was able to give me everything I needed super fast! Thank you Kaylee!! Hope you have a great rest of your week! 😉
Very good house insurance they responded with no problem when my house got hit by lighting they was quick and professional
This place sucks!!! They will drop you like a sack of manure without warning! With a name like “casualty”, go figure. This outfit will also accuse you of making “false claims”, which I never made a single one.
Kaylee was amazing, Friendly and informative. She went above and beyond to help. I appreciate the awesome customer service.
MARTIKA is a 100% ROCK STAR!!!
Insurance is so cheap and the customer service is the best I’ve ever experienced over the phone! They’re ALWAYS so nice and informative.
I’ve never had a bad experience with this company. Always very helpful and friendly. I’ve been with them about a year and a half.
Just Love Everyone I’ve Ever Spoken Too With This Company. Beautiful Customer Service Reps. God Bless You All!!!
The worst insurance company ever.they have an attitude about everything and customer service is horrible. They need to be shut down. They took a deposit for my insurance and two days after they sent me a cancellation notice. And it’s te …
Food was great, staff was very friendly and bar tender was so nice he even bagged up my to go food…
Melody was very nice and easy to talk to and handled my needs quickly.
WORST BS COMPANY IVE EVER DEALT WITH NOBODY KNOWS ANYTHING THEYRE ALWAYS GOING UP AND DOWN ON RATES THEIR CUSTOMER SERVICE SUCKS IF YOU TRY AND CALL CORPORATE THEY DO NOTHING MY INSURANCE RECENTLY LASPED AND WAS SUPPOSE TO BE ON AUTO PAY …
Worst insurance company ever! About to take em to small claim court! Its a joke! I filed a claim and they denied it! Bunch of scammers! Dont ever ever go through this insurance! They should not even exists! They act nice but play crook
Karen was an absolute professional and very courteous. She handled my concerns quickly. I appreciate her efforts.
The worst customer service. I’m not sure what the training is to work at this place but they should heavily invest in some proper job training. There are no consistent answers throughout the employees, it’s a gamble on what kind of information I am going to receive every time I call. So frustrating.
CC Ellis took care of all my needs within minutes of my call. thank you
Michelle B. was superb in helping me make a payment. She was very professional and got straight to the point of my call.
I called in to have my insurance canceled when they came and picked up my car because they totaled it a month later I am still getting charged for this vehicle I am very unhappy with these people and I will be looking elsewhere for car insurance I am getting the runaround all the way
Very sweet, one on one,and so helpful thank you for making my day brighter
Had a mix up on payments so Martika took my payment over the phone. She was extremely helpful and she made the process a breeze!
I have had nothing but great experiences with this company. Every person that I have talked to has been very friendly and polite, I would recommend them to anyone in need of homeowners insurance. They are great!!!!!
the rudest group of people we have EVER worked with. trey is the worst. wow, and again the rudest most unprofessional people we have EVER had to work with. alan findley the adjuster is rude as rude comes. how these people stay in business is beyond me.
This is brett hutchens I wanted to let you know that Shavonne was very helpful with me today when she stayed on the phone with me today and helped me go through the document and sign it so that I can stay with casualty corporation of America
CC was amazing and so helpful
Kaylee was an amazing help with getting my stuff taken care of. She was extremely professional and went above and beyond to get me taken care of.
Christi was great an very helpful
This is the worst insurance company I have had to deal with,I was rear ended by one of their driver and I have received the most rude and unprofessional treatment ever,the adjuster Crystal just just hang up on you when your’re giving her …
They do not care about their customers and they do not try their best to take care of claims or problems. You pay them to screw you over. Never will use this company again.
I would give a negative rating if I could. I was hit by their insured driver. The adjuster who came to my home told me it wasn’t a Mercedes. Apparently pointing out body damage is measured by the type of vehicle you drive. It has been 3 …
This insurance company is no good . The supervisor named CC was very rude to me and even went so far to say that all I wanted was free insurance. I do not recommend this company and will be reporting her as well.
Martika Lewis was a Great help to me! She was able to get all my questions answered and was very sweet and kind.
If you have casualty Corporation of America insurance or any one you remotely know have them immediately drop them and get another Insurance company!! One of their insured hit me and it was the biggest pain because they didn’t want to pay for a rental or even fix my car totally. Look them up on BBB
Debbie Johnson was a breathe of fresh air to speak with today. Very knowledgeable and very helpful. Thank you so much for the wonderful customer service.
Melody is so super nice. Great customer service. Always answers all my questions. Been with them over a year now.
I have never personally had any issues with this buisness they have always been professional when i call about something or when i need to pay or change information they have the cheapest affordable insurance payments idk why anyone would complain
There is only one person that I have found to be helpful for underwriting and that is Michelle Barnhill. The company itself, well that is another story. Thank you Michelle for helping me to get this mess straightened out!!!!!! You rock.
Karen Gaines did a great job assisting me and answering all questions. She also went above and beyond to make sure my documents went to the right place. Thank you
I have been with this company since 2016 and I refuse to go to any other insurance company I love them and they are very affordable! Happy customer.
Vicky was very helpful and ry kind. Everyone I talked with was the same way. A great group of nice helpful people.
Shavonne lverson is a great help with any and all questions or concerns I have with my policy I have been using this insurance company for a two and a half years I am very satisfied anytime I call in casualty corporation runs like a tight ship I love it keep up the good work guys
MS LIZZIE VERY KIND PROFESSIONAL SHE MADE CALLS AND I GOT HELP WITH FORMS MS JACKIE 31 MINGO MS LIZZIE THANK YOU THANK YOU NOW MY PAYMENT CAN ALTAMATIC COME OUT MY CARD PAYMENT AND I DONT HAVE TO WORRY THANK YOU FOR GENTLE KIND PATIENT VERY …
I absolutely love this place! Amazing people and great customer service! Alyssa is professional, always willing to answer every question with great detail and helps me understand when I’m confused with a question! Know doubt the best group of people out there!! Thank you all!!
Ive had so many customer service issues with this company. Alyssa is terrible. I will finish out my term with them next month and have already contacted a new insurance company. They lost a 3 year customer due to poorly trained customer service reps.
Over two months now, and they are still trying to determine liability on a claim I filed. There insured hit my car while it was parked and I was inside the house sleeping. I woke up to find my car totaled and the other person was gone, but left their car. How can it take that long to determine who was liable?
I have been paying for full coverage on a 2013 Mazda I3 sport. I was at the intersection of 31st street and Yale on a day that was just a downpour. The water on the road was to high and got into my engine via air filter. I had my car towed …
Service has always been decent. But I’ve never been in an accident before, where the other party admitted fault, and my insurance company let me handle it myself instead of trying to get me the most for my troubles. That was disappointing.
Got into an accident, and they totalled my brand new car, for no valid reason. 2-repair shops both agreed it was way under the threshold by over $5000. This place is nothing but a scam! Go.to a different compared, they will rip you off!
This company COMPLETELY RIPPED ME OFF!! Do not use this company unless you want a cancelation notice 4 days after you start the policy and they only refunded me less than half of the money I put down! For what!?! 4 days of insurance should not of costed me over $150!!!
very pleasant ; quick to help, the best customer service experience!!!! Thank you CC Ellis!
All this company can do is lie, mislead and lie some more! I call to speak with the head of the company, the lady who answers the phone stated she didn’t know who it was but she would give her a message. We filed a complaint with the OKlahoma Insurance Commission. I would advise everyone to do the same.
Casualty Corporation of America is a JOKE as an insurance company. Turned in a claim for roof damage because of a wind storm. Adjuster (also a joke, but he’s an independent) saw hail damage also and totaled my roof. That’s life…I’m ok …
Beware of Casualty Corporation of America Inc.. I was rear-ended on 7/1/19 by a motorist that was sold a auto insurance policy covered by this Insurance Company by Dorsey and Dorsey, Inc. of Tulsa, Ok. This company is acting like a sham …
Worst insurance company EVER! They took over 30 dollars more of what they were supposed to out of my account because they didnt send their paper work in right. Then they acted like its no big deal and that they were just gonna put it on my …
They always handle my calls professionally. I’m always welcomed with a friendly voice and a helpful person. I’ve never had a bad experience with this business.
This is a fly by night company. I asked MR. Trey Dean if he cared about his net promoter score (How likely would you recommend Casualty Corp to a friend or family member?) he did not know what that was. He does not care about customers or …
Crooked company. I was rear ended at a dead stop on the highway. Went to get a check up after at the doctors after. They paid out for the minor damage for the car quick enough but then kept lying about the medical and just stopped contact. …
I asked for someone to help me with my payment, i was put in touch with Michelle Barnhill…
I cant say enough about her, she listened to me and was so very sweet and …
Greetings CCA, I’m responding to the asking for a review. As you see, I gave you a 5☆, and my review does say what I like about your business. At one time I was disappointed with CCA but today, Ms. Karen helped my spirit, business of call, assurance of service to my policy number! Thank you Ms. Karen!
Michelle was so sweet and so accommodating! I was driving down the highway and she did everything in her power to help me! She was friendly and very knowledgeable! Excellent customer service!
They are personable and Christi was courteous and respectful throughout our conversation.
My daughter was involved in a wreck with their insured on 8.18.17. To date, they have never contacted me and the car is not fixed. I have contacted them 3 times now and keep getting the excuse that they can not get a statement from their …
Dana is the only person at this place that has helped me so much every time I call! It’s to the point where she is the only one I want to talk to when dealing with my insurance! She is amazing!
They are the wrost people to deal with in regards to an insurance claim. I was in a wreck with one of their insured drivers. My wreck was at the beginning of June, they totaled out my car before July. And they still haven’t sent out the …
ABSOLUTELY the WORST insurance company I’ve ever dealt with. No one ever knows what they’re doing. I was hit by someone they cover in August and this business takes MONTHS to even get anything done. It’s now January and nothing has been …
The office staff are friendly and helpful. When I call, I don’t have a long wait time. I’m happy that I chose this company to do business with. I spoke with Shavonne.
This is by far the worst insurance company I have dealt with. Not only that but they are still stuck in the 90’s they do not have a mobile app or a 1-800 number that you can call at any time for help. I canceled one day then on the next …
I have nothing but problems constantly with these people. Last month they said my draft payment was declined due to insufficient funds. I called the bank and they said that no payment tried to draft … the money is in there. So they …
I read the previous reviews and wonder who in the hell are writing them? I’ve never in my life seen such horrendous efforts to get a point across and because of their inability to communicate effectively, their ratings and rantings fall by …
Martika Lewis was very professional and answered all my questions. She was very efficient in sending me the information I had requested. Thank you for making my issues very easy to fix. Have a great and safe holiday weekend.
I would suggest going somewhere else. Poorly ran, nobody is ever on the same page, terrible with responding to customer inquiries via email. The people are nice enough, but there needs to be a major overhaul with management. I don’t think …
If I could give zero stars, I would. I am almost 37 years old and submitted my first claim…ever. I was not at fault. I ended up stranded out in the panhandle of Oklahoma for three days due to my insurance company not having an emergency …
I spoke with Shavonne Iverson and she was a GREAT HELP.!! Polite, didn’t rush me through the call, and she took care of my issue with no snags.!! She definitely made my day.!!
Absolutely the worst place to work. The coworkers, NOT the administrators, are wonderful. Someone should file a Claim on the CLAIM’S DEPARTMENT because it is a TRAINWRECK !!!! The entire time I was there I literally felt sorry for the …
I was in an accident where the person who hit me and is at fault has insurance through Casualty Corporation of America in Jones, OK. After almost one month of trying to deal with this company directly to have my car repaired and understand …
Very nice helpful and friendly. A very nice women.
I am writing this review on behalf of my mother. Due to her horrible experience with Casualty Corporation of America Inc, her experience was hideous! The adjuster was rude and the manager wasn’t any better. My mother was rear ended by …
Someone rear ended me. Police report showed I wasn’t at fault. It has been over a month since I’ve seen my vehicle. Still in the shop. Vehicle has been repaired for over a week but casualty Corp is in a feud with bill knight collision …
This is absolutely the worst insurance company I have ever dealt with – my homeowners has been with them for 8 or 10 years and I have never filed a claim. Put my house up for sale, the inspector comes and says we need a roof, called this …
Have had a home owners policy with this company for well over a year. Without any notification or reason why, they refused to renew our policy. No notification letter was received by myself or my mortgage company. Called and spoke to an …
Would not recommend!!!!!! My daughter sold her car and called to cancel the policy over the phone, unable to cancel, they told her it would cancel on its own when payment was not received. Daughter bought a new car and called and paid to …
Very nice people always friendly and helpful.
Martika Lewis gave me outstanding customer service today. She was friendly, polite and courteous and resolved my issue in a prompt manner and even asked about anything else she could help me with. Great service here!
don’t use this company. they told me one price. tried to higher it then they sent me cancellation letter. way too hard to work with. believe the reviews! …
I am insured through State Farm. However, Casualty Corp. of America’s client backed up into my car. I took pictures before he fled the scene. I submitted a police report, pictures, got witnesses and the crook is denying he was even in the …
Do you want $59.00 a month liability insurance on your auto?? Do you want the best priced homeowner policies in the state?? They may not have 20 people answering phones and you may be on hold at times, but I’ll take saving a lot of money over that any day of the week!!
Never again, they dnt pay for anything under paid the repairs never paid my passengers, my granddaughter and grandfather is 90 years old never offered a penny now he has passed, a few months later. No customer care
Miss Ellis made me stay with the company after an agents mistakes she was very understanding and considerate of my feelings as a customer! thank you miss ellis for helping me before my Birthday Trip!
I’m an agent with CCA, I was a little frustrated with a quote I couldn’t process, I called CCA spoke with Bob in Property Underwriting, very professionally and calm he asked how he could help? I said no, don’t worry its ok, I’ll figure it …
I had a home owners policy with this company for the last 5 years, and have had nothing but problems with getting an adjuster to call or come out in a timely manner, and trying to get them to pay for a roof repair and replacement is like …
BEWARE!! DO NOT COME HERE FOR ANYTHING!! Sad I even have to leave 1 star review. I work in the finance industry and will never in my life send anyone to these people again. After 8 years my insurance company went out of business so I …
My work truck was hit (hit&run even, but they got caught) by one of their insured. Took many phone call followups for them to do anything. Admittedly they wore me down to accept an offer well below what it cost me to fix it back to what …
I spoke with Carolyn who has helped me before. As always, she was very friendly, professional, and efficient. I have had a good experience when calling CCA customer service every time.
Good job Michelle! We appreciate, always, when we get a call or direct Email from CCA about any issues concerning our policyholders. That makes for great teamwork! Thanks again! …
The agent Ms Ellis was amazingly helpful and thorough and resolved my problem without hesitation. Not many companies are gracious and human anymore (especially insurance companies!) but my experience with Casualty is extremely positive.
Total loss of my vehicle due to hitting a deer. Insurance company did not have a hotline number to call, had to wait until Monday to contact the insurance company. Once the claim was made, I had to call several times to get the status. Once …
Marika was a great help and very fast at getting the information I needed. Highly recommend.
Not a good experience dealing with this company. I am a claimant in a not at fault accident with one of their insured drivers. I ended up contacting the Oklahoma Insurance Dept. to complain about the super slow service. I learned that …
Have had my insurance through them for two years now, great price for liability no problems.
Our house burned down in December 2019. Dealing with this insurance company has been the worst experience of my life. We are still waiting to receive what is owed and it’s June. I’m not sure how they expected our family to survive the last …
Nice friendly I have never had a attitude issue with these ladies super sweet. I had covid problems a few times and they helped me out was even surprised that a few times I was late didn’t charge a late fee so EXTRA KUDOS melody is cool always goes the extra mile it’s a pleasure doing business here they are Allstars in my book.
Sarah was amazing! Really sweet, and professional. I truly appreciated all of her help. We need more people like her in the world! 🙂
Martika was so helpful and kind. She told me that I would receive something in about 10 to 20 minutes and I received it in 5. I really appreciate everyone I have ever been in contact with in this organization.
I have never had any issues with CCA. Customer service is great I always speak with a real person right away. I pay my bill by phone monthly and it is quick and easy, no automated BS. The company is a small group so 24 hour services are not …
They did not follow up with me at all on my claim. I had to call my claim representative (Samantha Evans) numerous times over a month period about the status of my claim because she never reached out to me, or followed up. They drug …
I’ve been with this place for about two years now and I really like them! They’re always helpful, friendly and willing to work with you and explain things in detail when needed! Brianna is always the sweetest and very quick at processing my payments!
Destiny very helped walked me through the problem and helped me solve it quickly
Martika Lewis was very helpful and kind. she helped me with a problem and made sure that I had all the information I needed. She is a great person and has a great team.
CCA has the most friendly and helpful staff. Kaylee Johnson, , CiCi , Dana and Beth to name a few are the most friendly and responsive people to work with. We call on them often daily easy to work with. Look forward to working with CCA …
Dana did a great job, before talking to her today the first representative hung up the line while I was on hold. The representative I talk to last month didn’t log my info. into the computer which caused me to have an cancellation. I would …
What can I say? CCA has always been an amazing company. Every time I call, I’m greeted with a genuine, real somebody who cares. Today I spoke with Sarah Gourley and she handled our conversation with accuracy and an obvious desire to make …
I’ve been insured with this company for 7 years and not a single complaint I’ve had about them! Great customer service and very informative about my claim! I think most of the negative reviews shown here are fabricated by competitors! Highly recommend!
Michelle was really helpful and understanding. I hate having to go through my local agent. Local agent is a 3rd party office and always changes the rules of the policies. Will always just call CCA or Michelle from now on. Thank you!
They were good in the beginning but 3 times now they have messed up something with my policy to where it was canceled out they said that I authorized to have my payment taken out of my account when I didn’t.
Michelle L. Barnhill was very helpful in aiding me on my policy and getting me answers to questions she had not yet encountered. She was very prompt and helpful from start to finish all while building a rapport with me😊 I loved that and would like everyone to know that she is an asset to her company and is my go to from here on out!! …
I’ve been with the company for 2 years now and I have nothing to complain about. One time last year I needed proof of insurance so I could get a loaner car from a dealership and it was near closing time; even during the difficulties in …
Klarissa and Crystal had me believing they were waiting for my records to come in just to be informed today that one hospital never received a form and the 2nd hospital had sent back a error message in March and they never replied back to …
I really appreciate Dusty Wilson helping me get home insurance. He is very professional and he worked with me to get the very best rates for what I needed. It was a great experience. I recomend this company for anyone who needs insurance. They are wonderful!
My accident occurred on 8 February. It is currently 22 February and I am just now receiving documents that I told would be sent to me a week ago. Even though I am the person who was inconvenienced by the person who is insured with CCA, …
I haven’t had to deal with them at all yet. I’ll post a review for them if and when I actually have to deal with them.
Shavonne Iverson is really knows her stuff. My car insurance has only been cheaper one other time. I’m very pleased with her service and the throughness of her service, I couldn’t be happier. (Well, yes I could… If she can get it even lower) Thank You Shavonne Iverson. Kudos to you.
Cc helped me out alot and was very nice.
I called in because I made a huge mistake and wasn’t able to get paid sent out on time. Mrs martika l saved the day and probably my job by going above and beyond and giving an much needed break to make sure that the homeowner was taken …
Did not make me a fair offer on my auto that their insured was clearly at fault for. Plus it took 2 months to get cleared up. Two months without a car. Wonder if one of those adjusters could go 2 weeks without a way to work?
I’m still in the same position I was several weeks ago. They’ve requested paperwork to determine my income to compensate me lost wages from their insured who created this whole scenario. I sent over what they requested. Each time there’s s …
On Friday 9/25/2020 I was having an issue that I didn’t think would be resolved as fast as it was. I was having a bad morning and worried I wouldn’t be able to get my tag renewed in time unless this issue was fixed soon. The moment I spoke …
The experience has been 1000% awful. They literally never return your calls. I’ve dealt with Khlarissa and Marissa. They will promise a returned call and it never happens. They seem to be soooo busy even after months and months of …
I’ve been working with CCA for over a year now and everyone is always so friendly and helpful! It’s like a ray of sunshine on a cloudy day getting to chat with the customer service reps. Today, Shavonne helped me and went above and beyond …
Crystal also takes care of all the issues I have and gets right back with me asap.
First I would like to start off stating that from the several calls I made to CCA every single one of these young ladies held the most professional and kind attitude toward me! Absolutely incredible work ladies I am impressed with the …
We have been with Casualty Corporation for many years now and have always been treated with the utmost respect. Any time we have a question or concern, they are quick to fix the problem or make sure they look into the matter and get it …
I would love to give them 5 stars. But my dad always taught me growing up that you never know how good a company is until you have a problem with them. CCA is great at taking you money, but I had to make a claim and that was a nightmare. …
Always a pleasant experience. Ms Michelle Barnhill attended to me when I called to renew my auto insurance. She was courteous and professional over the phone. The whole transaction lasted less than 5 minutes. And when I requested for a proof of insurance via email, she responded in less than 2 minutes.
I love it when the cc people actually do there job and help me with a problem thanks destiny
I’ve been with casualty for about 3 yrs now and have never had a problem with them and they will work with you especially if your one to make your payments on time and there are several ways in making payments. Myself pay online and have full coverage on my vehicle and I pay $115 which isn’t bad in my opinion.
Been with this company for about 7 years now I think. It went up quite a bit when I got a new car but as soon as I turned 25, my insurance came back down. Love them.
Martika Lewis was very helpful and friedly took care of the issue answered all my questions. Thank you
Martika is so efficient at getting requested documents out and processing changes!
Carolyn was awesome. Very thurough, helpful and quick.
This is the worst insurance company. They are very disrespectful and rude, with no respect to your time. I have been carless due to their carelessness on getting payment done and policy on rental cars. I wouldn’t even give them 1 star. I …
CC was very swift in her response, and immediately provided what I needed!
i been going though a claim and they are so slow to response to my dealership i been CC in the emails and they havnt been able to give the right info, when i call all can just tell me is they work with a private company i believe i spoke …
It’s a breath of fresh air to be able to speak to a real local person instead of a robot!
I Placed a call to CCA this morning and talked to Miranda. She was promp ,friendly and quite helpful and able to answer the questions and needs that I had. Thank you Maranda ! Joe Navrath
There is so much to say good about this company that just saying what I have mentioned should be understandable. The business as a whole has been great and they all work aggressively toward my concerns and needs. The support and …
Martika Lewis is great! Prompt response and was able to assist with my needs.
Professional, courteous, and friendly. A pleasure dealing with you.
CC is always so quick to help me with anything and very polite I love this place❤️
she did very well in assisting me with clear communication and clear instructions
Sandy was wondering if everything went well! Very satisfying to me! Have a blessed day!
I have been with this insurance for a while now and absolutely love them. They have great prices and the customer service is always great as well anytime I call in or need anything. …
Crystal Did a great job! Very helpful and empathetic. Thank you.
CC is always pleasure to work with and she always provides exceptional customer service . Thank you CC.
Martika was very helpful in handling my issues and she was quick to respond. Highly recommend. Thanks!!!
I work at Albright insurance and I love working with Markita! She is always punctual and knowledgeable with any concern I have. Thank you, CCA, for making it easy on our agents to handle underwriting!
She is amazing, brightened my day, just by talking to her❤️
CC was the best! She was very helpful and took care of my request promptly.
CC Ellis was very polite, and helped me with my problem. Thank you so much!
Great company, easy to deal with. Martika has always been so helpful. Thanks! 🙂
They are always pretty easy going about stuff. 🙂
Christi Reeves helped me this time. Overall really great service and nice staff. …
I have been with this insurance company for several years now and I have gotten great service from them
CCA claims department worked everything out in a timely manner! Great service Thank You
Mrs. Elli’s really help me a lot and she is great at what she does, and she’s such a great person.
I have worked with CC at CCA for 17 years, and I have nothing but great things to say about them and her. Haley
Christi was very kind and considerate with helping me find my coverage. Thank yoU!
CC was a sweetheart and took great care of me despite earlier online payment issues 🙂
Martika is always the best to work with! She helps us in our office when we need anything!
Everytime I call the ladies are super nice . I never ever have a long wait for my call to be answered. It also never take long to get my auto insurance payed & they always kindly answer any questions I have. I think I end up talking to the …
Martika is ALWAYS nice and we appreciate her! Thanks, Kelly Smith
Klarissa explained it all, lol seriously you have to be a 90s kid to understand that but she was very professional put my mind at ease. Great job CCA and Klarissa!
Very helpful and provided me with answers I had. I’m glad to be in insured CCA
Debbie did a wonderful job. She was very professional and patient. Thank you
Our shop (I-Care Body Works) worked close with Klarissa Fraire. She is very professional and helpful claim rep.
This is quite literally the best insurance company in Oklahoma to deal with. After 7 years of dealing with them, I have a few bits of information that may help in choosing them for all of your insurance needs: You can deal with them …
I loved everything about CC especially her energy throughout the call 5 Stars girlfriend, always be you and don’t change for nobody
This company is great to work with. Martika was especially helpful in assisting me today.
Sarah was very polite she helped me get my car insurance paid and she also emailed me a copy of my policy so I have it thank you very much
I spoke with Sarah yesterday and she was amazing 🤩 and very friendly…. Can’t wait to speak to her again !!!! Thank you so much Sarah I appreciate you 🫶🏾🫶🏾💫✨🤍💫✨🤍🧘🏾♀️🧿 …
Martika is great and easy to work with! Quick turnarounds and responses. Overall, good experience working with CCA.
CC is the most sweetest, professional I’ve have ever came in contact with. She helped me out today and she deserves all the rewards!
Best insurance company around best rates best customer service I will definitely continue doing business with them I cannot praise this company and their customer service skilled enough!! Very satisfied customer!
MS. CC is always there to help us. She is always willing to go the extra mile to assist us. Thank you so much and stay the way you are
CC really helped me out a lot! She was very sincere and very respectful about what she could do for me. I am very pleased with her customer service!😊 …
Martika is always so helpful, friendly, and works in a timely manner! Usually she responds the same day and has taken care of what we needed. She’s awesome!!
Wonderful place with fantastic people especially CC. They have handled my insurance for many years and I have never had an issue even when I totaled my vehicle.
Very pleased with the service I have received from CCA. Crystal Buford, Claims Dept., replied back to me accordingly and handled the situation at hand proficiently. Thank you so much for all you do!!
Thank you Casualty Corporation of America!!! All of the team is sweet, friendly, and Christian. Bless you for all your help when my car broke down!!! I have been with them for several years and I have never had a problem!!!
So I did some business with the jones office. The representative that took care of me ms Carolyn T. Was very informative about the industry and got me the best quote and service. Do I really appreciate her and the CCA family.
CC, Every insurance company need someone like her!! Caring, helpful and understanding.. CC is someone who truly cares about her customers.. CC, thank you for always treating me with love and care I appreciate you more than you’ll ever know.. please give her a raise or a a few days off with pay ❤️
Martika is always my “go to person” I’ve put several customers with CCA as well as my own home policy & couldn’t be more pleased. Martika always addresses my many questions in a timely manner & if she can’t get me the answer she will find …
I’ve been working with CCA for over 3 years now and Christi Reeves is always on the ball and has been so helpful. She is personable and professional. She is quick and efficient! Highly recommend working with her!
Shavonne helped me with a one time quick & easy change of payment. Help me understand that my renewal is coming up along with send me some personal information that will help me in the future. I appreciate the work y’all do. Stay at it. Happy holidays
Markita helped me cancel our policy when we sold our house and she was absolutely incredible! She was quick to respond via email and she helped amend for my mistakes that caused us to get a bigger refund back. I truly appreciate her honesty, consideration, and kindness to me! This was a great experience!
Casualty Corp of America has been so helpful! I spoke with CC today and she was absolutely wonderful! Always quick to help and very professional. I have been working with her for over 2 years now and have never had a problem she couldn’t help with! Love working with her!