Michaela was very helpful although she did inform me incorrectly or something information she went above and beyond to correct it and make it right with me I appreciate that and her honesty.
Got a 5s only had it a month and it went haywire repair place at cellcom replace the phone good job for taking care of a long time customer a shoutout to billy and mike behind the counter and one choice wireless for sending me over here right away 2 hours later and everything is good
used quik pay for first time on 4/4/2018with debit card it was approved but still dont have sevice called customer care and was told they cant do anything until it gets posted and still as of yet i dont have service
This is Carl kussmann telling you people why I think Cellcom is the best Cellcom is the best for 3 reasons I had 3 different companies not saying which ones and the 4th one is Cellcom out of the three companies I had Cellcom beats them …
Have always had the best coverage and customer service with Cellcom! Brooke Bemis at the DePere location is who I go to- she’s great and very informational!
The lady took my phone out of the box and took my screen plastic off. I wanted to do that. She also didnt know very much about any of the phones or the features.
Awesome place for phones and the and the sales people on the floor are great. Amanda was super helpful and knowledgeable! Overall great experience and happy to be a cellcom customer.
They are excellent! Explained everything, made sure our phones were working properly before we left. Calling with a question gets you someone local, not overseas.
Cellcom has the best customer care team. I appreciate that a local professional answers the phone without listening to a recording, enter options. Local favorite.
I’m amazed no one talks about virtual voicemail and how horrible it is. I have reached out to cc more than 10 times regarding several concerns.basically they tell me they are not as bad as their competitors. I unload it reload it , phone on …
Service was good when they finally get to you. Waited for over 45 mins after their ”check in” a person who came after us went ahead of us. After their lead person said we were next. Long long wait with a child. It’s nice to be personable …
Recently purchased a new IPhone and was having issues so I called Cellcom customer service where it took 10 minuets of waiting and when I was finally helped I was told they couldn’t help me over the phone. I explained my situation that I’m …
I’ve had Cellcom my whole life. Their customer service is typically good, prices are a bit high but not terrible. Reception is terrible. Dropping calls is just a way of life if you have cellcom. I have been in mortal danger and not been …
De Pere is the best Cellcom location I’ve been to. Walked in, and was greeted and helped immediately. The bathrooms were clean and even had a changing table. They also have a nice little play area for kids that my daughter enjoyed while we …
I’m in college and when I come home on the weekends I don’t have a lot of time to get things done. I was in the area so I quickly stopped in to see what I could do about getting a new phone. The sales staff had little interest in helping …
I’ve been with Cellcom since my original bag phone before they even thought about their large location in DePere. I left only for a short unpleasant stint with the now merged Sprint which made me appreciate Cellcom even more. Over the …
I have been a customer for 3 days, and so far I am less than impressed. I signed up for 4 phones. Everything sounded great, and at first I was very happy with my devices. We noticed that 2 of the phones could send text messages, but all of …
I absolutley love the service with Cellcom. I have been with them 21 years and my expectations are exceeded everytime I call for help. I also have reception everywhere I go up north, which my friends battle with constantly with other carriers. I am definitely a customer for life!
After 20 years with Cellcom, I went paperless. Everything worked out great. Had a question about my bill. I spoke with Brittany and she was very helpful. It was sorted out in no time! I always feel like I’m getting the best value. Service is great and knowledgeable. Keep up the great work Cellcom!
Worked w/Steve & Jim & they were both great! I couldn’t take advantage of the services because I didn’t want to change my number to a 920 area code. Have had my 262 # since 1995. Not changing it now! But good service for someone within their parameters.
Why is the solution to phone issues always to buy a new phone? Frustrating day at Cellcom appreciation days. I’m losing phone calls in the middle of conversations, constant ads popping up while reading news articles and green screeching …
(Translated by Google) Brilliant
(Original)
Genial
Friendly staff
Allways helpful ,
Great place
Clearly the best.
I love this place.
Dope cell phones and services
Friendly staff.
Prices are way too high
Service personnel very rude
Maybe not the cheapest, but definitely the best.
Great customer service.
Can’t scale back to determine reference?
Best coverage north of green bay
He was very helpful. And very infomative.
Service is slow but helpful.
Always have good deals & products
I like their free events in the summer
Everyone there was nice.
Great people plus great service.
Always helpful
Great appreciation day for customers appreciation from Cellcom.
Family run business who cares about employees and customers
Karissa had an attitude on the phone I almost felt bad for even calling in
Didn’t bother to tell me my phone would cost close to $900.
Had to get a car charger. Other one wouldn’t fit from last 3 📱’s. …
Very helpful staff when it comes to sales and service.
Great staff, decent prices, in store repair shop!
Great job social distancing, disinfecting between customers.
Fantastic place all-around! Great company to work for, as well.
Amazing Service. And Awesome Employees. Love This Company
Had a really sweet lady helping us. She knew her stuff
Not as impressive as it was a few years back. May be due to social distancing and not able to have demos.
Amanda went above and beyond helping me with getting new phone. Thank you!!
They were professional and remembered me. We upgraded to new phones and they were great
Large showroom and friendly staff. I like that they have a seating area, free coffee, popcorn and a kids table if you ever have to wait.
My previous issues may, in fact, be phone related, and not due to the provider. Known I Message issues may be the culprit..
Staff is always courteous and helpful, great cell carrier
Had an issue with new phone Amanda fixed me up fast best service with real people, the best!!!
Great place to get a cellphone. It is great to get a person on the phone and not a computer when you call about questions or problems.
Michaela was very helpful although she did inform me incorrectly or something information she went above and beyond to correct it and make it right with me I appreciate that and her honesty.
Got a 5s only had it a month and it went haywire repair place at cellcom replace the phone good job for taking care of a long time customer a shoutout to billy and mike behind the counter and one choice wireless for sending me over here right away 2 hours later and everything is good
used quik pay for first time on 4/4/2018with debit card it was approved but still dont have sevice called customer care and was told they cant do anything until it gets posted and still as of yet i dont have service
This is Carl kussmann telling you people why I think Cellcom is the best Cellcom is the best for 3 reasons I had 3 different companies not saying which ones and the 4th one is Cellcom out of the three companies I had Cellcom beats them …
Gage fixed my phone, when he could just as easily said I needed a new one. THAT kind of service is why we stay with Cellcom!
Have always had the best coverage and customer service with Cellcom! Brooke Bemis at the DePere location is who I go to- she’s great and very informational!
As of 2019, we have been with Cellcom for 21 years. We’re have not had any bad service. Any problems we have had was always taken care of.
The lady took my phone out of the box and took my screen plastic off. I wanted to do that. She also didnt know very much about any of the phones or the features.
Awesome place for phones and the and the sales people on the floor are great. Amanda was super helpful and knowledgeable! Overall great experience and happy to be a cellcom customer.
They are excellent! Explained everything, made sure our phones were working properly before we left. Calling with a question gets you someone local, not overseas.
My charging port broke on my note 10+ within 6 months of purchase. Insurance deductible is the same as my car. Cellcom should just sell cars.
Cellcom has the best customer care team. I appreciate that a local professional answers the phone without listening to a recording, enter options. Local favorite.
I’m amazed no one talks about virtual voicemail and how horrible it is. I have reached out to cc more than 10 times regarding several concerns.basically they tell me they are not as bad as their competitors. I unload it reload it , phone on …
Service was good when they finally get to you. Waited for over 45 mins after their ”check in” a person who came after us went ahead of us. After their lead person said we were next. Long long wait with a child. It’s nice to be personable …
Recently purchased a new IPhone and was having issues so I called Cellcom customer service where it took 10 minuets of waiting and when I was finally helped I was told they couldn’t help me over the phone. I explained my situation that I’m …
Excellent $4.00 car wash; will most definitely use again, include a four minute vacuum for less than $5.00…
I’ve had Cellcom my whole life. Their customer service is typically good, prices are a bit high but not terrible. Reception is terrible. Dropping calls is just a way of life if you have cellcom. I have been in mortal danger and not been …
De Pere is the best Cellcom location I’ve been to. Walked in, and was greeted and helped immediately. The bathrooms were clean and even had a changing table. They also have a nice little play area for kids that my daughter enjoyed while we …
I’m in college and when I come home on the weekends I don’t have a lot of time to get things done. I was in the area so I quickly stopped in to see what I could do about getting a new phone. The sales staff had little interest in helping …
Helpful employees, great customer service and yummy customer appreciation meals!
I’ve been with Cellcom since my original bag phone before they even thought about their large location in DePere. I left only for a short unpleasant stint with the now merged Sprint which made me appreciate Cellcom even more. Over the …
I have been a customer for 3 days, and so far I am less than impressed. I signed up for 4 phones. Everything sounded great, and at first I was very happy with my devices. We noticed that 2 of the phones could send text messages, but all of …
I absolutley love the service with Cellcom. I have been with them 21 years and my expectations are exceeded everytime I call for help. I also have reception everywhere I go up north, which my friends battle with constantly with other carriers. I am definitely a customer for life!
I lost my phone and needed a replacement. Great customer service! I was in and out very quickly!
After 20 years with Cellcom, I went paperless. Everything worked out great. Had a question about my bill. I spoke with Brittany and she was very helpful. It was sorted out in no time! I always feel like I’m getting the best value. Service is great and knowledgeable. Keep up the great work Cellcom!
I always get satisfying answers when I call. Their customer service is the quickest most knowledgeable beings! Rock on Cellcom.
Wish they were little cheaper. Other companies lot less money but don’t have the coverage at cottage.
Worked w/Steve & Jim & they were both great! I couldn’t take advantage of the services because I didn’t want to change my number to a 920 area code. Have had my 262 # since 1995. Not changing it now! But good service for someone within their parameters.
Why is the solution to phone issues always to buy a new phone? Frustrating day at Cellcom appreciation days. I’m losing phone calls in the middle of conversations, constant ads popping up while reading news articles and green screeching …