Center City Dermatology

Dermatologist, Center City Dermatology, LLC

Stephen D. Hess, M.D., Ph.D. is a board-certified Dermatologist with extensive experience in all aspects of medical, surgical, and cosmetic dermatology. Dr. Hess completed his … See more

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Center City Dermatology Reviews ( 145 )

  1. I have been coming to this location for almost ten years, as I have seen many staff come & go. However, the new staff at this location that sits at the desk preferably the one that sits on the left, very rude might I add. I used to call …

  2. it’s a shame i will be paying money to have a prescription written out that isn’t even available anymore and then when i called multiple times over multiple days to get an equivalent i got no answer

  3. Worst customer service I have ever see in my life! If you are late you will not be seen but come one time and they will literally have you waiting for 45 mins. Stuff is supper rude. Never again

  4. I contacted the office and was given an appointment the very same day. Arrived at the office and did not wait long. I saw Dr. Sena Lee and was very happy with the treatment i received!!!!!

  5. I went in as a new patient showed up 10 minutes early (as directed) just to wait over an hour and still was never seen or checked in during my wait. I counted 8 people who checked in and were pulled before me during my hour wait. Very unprofessional don’t go here

  6. I was surprised about basically being turned away for business over the phone. I was told to wait on hold “for a sec.” a few minutes later I hung up and called back to ask if they are busy and could talk to me another time- the lady on the …

  7. Uncanny that I just had the exact same experience as J Wexler – waited on hold and was disconnected. Called back and was immediately asked to hold – I said I was disconnected and receptionist was more apologetic – but made excuses when I …

  8. This was my first visit with Dr. Hess and his staff. Everyone was friendly and I had all my questions answered. I was very happy with my experience and have already made another appointment!

  9. Absolute garbage customer service! Called them four times from work to schedule an appointment. Each time I was asked to hold ‘for a sec’and was disconnected after holding for 10 mins. Super rude receptionist! …

  10. Once I showed up for the appointment they informed me that they wouldn’t accept my insurance. I had confirmed on their website and had called ahead to verbally confirm with their staff before booking the appointment. Apparently they “used …

  11. Stephanie Slaski has taken care of all my dermatology needs for the past couple years. She handles herself in a very professional way and I would highly recommend her!

  12. No long wait. My appointment was at 8:45, I was seen at 8:50. Everyone from the front desk staff to the dermatologist was so pleasant and prompt. I look forward to my next visit in a month!

  13. Terrible staff unprofessional and rude l was told prior to my appointment that they accept my Insurance and when l got there they told me they didn’t accept my Insurance after l drove 60 miles from where l live and l couldn’t get a …

  14. Absolutely the best! I’ve been going to dermatologists since I started getting cystic acne at 13 years old. This team has been able to fine tune my treatment so much better than any other place I’ve ever been.

  15. Thank you so much Dr Hess for such an amazing experience ! Job well done , pain and discomfort free. I will definitely come back and recommend this practice to my friends and family . The staff is also great , friendly and highly professional . Thank you all very much .

  16. Both Dr. Hess and Ms. Colosi are wonderful. I recently went to see Ms. Colosi, the PA and she listened to all of my concerns and then proposed a plan that worked with my budget and time. As a grad student I am very busy and she was more …

  17. I’ve said this before but this place is amazing. I truly love going here and I know I am in good hands. Samantha is a true professional and couldn’t be more friendly. I tell everyone I know to go here. I’ve only had positive experiences here. Highly recommend

  18. I had a very positive experience at CCD. The staff was very kind, personable & walked me through how my surgery was going to go. Dr. Hess answered all my questions and the surgery went seamlessly! I would definitely recommend this practice.

  19. If you want to wait a hour and 15 min before being seen and left in the patients room going on 20 minutes while you hear the “people who have degrees that call themselves doctors laugh, like you don’t have a schedule of your own to keep YES I recommend this place for you!

  20. Moved here from the Midwest a year ago and chose Center City Dermatology in Downingtown as my go to for all skin related issues and injectables! Stephanie is professional, extremely knowledgeable and is a true artist with the needle…not to mention fun and bubbly!

  21. Dr. Hess and his staff are the best. I have been going to him for years, and I trust him entirely. I have had many precancerous moles surgically removed, and Dr. Hess, in addition to being a highly skilled and excellent doctor, has shown me so much compassion. I wouldn’t go to anyone else!

  22. I would not go to any Dermatologist Office but this one! The girls are so nice, sweet and professional. Dr. Hess is The Best and very thorough and very professional! You do not sit and wait for hours, these guys get you in and out! I would not trust another office to take care of my skin care, again, THE BEST!!!

  23. One of the best providers I’ve ever worked with. I look forward to seeing them at every appointment because I know I’m getting exceptional care with people who are fundamentally invested in what they do. They’re also a lovely, funny, and sensitive staff.

  24. I’ve been a patient of Dr. Hess for a few years and he is excellent. I have had 2 pre-cancerous mole removal surgeries that were a bit of scare initially. Dr. Hess was very comforting and the surgery was painless. The scars healed so well …

  25. Staff and Dr Hess very personable, courteous, respectful of my time and financial situation. Dr Hess took the time to give me his honest professional opinion and give me the options and prices available to me without any pressure, and then …

  26. I love Dr. Samantha and the team at CCD, but I really need to gush about the aesthetician Chelsea! She is so attentive and professional (not to mention talented), and takes her time with every visit to make me feel like she’s truly invested …

  27. Very quick and clean! Staff were very thorough and willing to help. I came in for a skin rash and was cleared first time using the medication. Follow-up appointment was scheduled within the next week based on my availability. Definitely would recommend!

  28. I have to say that I actually would have liked this place a lot if they hadn’t made me wait 50 minutes past my 3pm appointment for the doctor to see me. After about half an hour waiting in the treatment room I figured that they had …

  29. Dr. Hess is a fine doctor but had the worst experience recently as far as the staff is concerned along with previous rude encounters over phone calls. Arrived at the clinic well before my appointment time. Waited patiently for more than …

  30. I come here every 6 months to get my skin checked and have never had a bad experience. Staff is always pleasant and professional. I’ve been to quite a few dermatologists but Dr. Hess is the best. He is extremely knowledgeable and he cares about his patients. I always recommend this place to family and friends.

  31. Usually, reviews are only written when something sub pair takes place, and I wanted to write a glowing review on my experience with Center City Dermatology as great reviews need to be heard just as much as the bad ones. …

  32. I’ve seen a few cosmetic surgeons and dermatologists and my experience here tops them all. A lot of offices don’t even accept self pay patients, such as myself, but this office goes above and beyond to work with me. Samantha is so …

  33. I had the most phenomenal experience at Center City Dermatology after a HORRIBLE experience elsewhere years ago! A couple years ago, I opted in to have my lips filled and the experience was truly traumatic. I was incredibly uncomfortable …

  34. I’ve suffered from psoriasis for the better part of the last 10 years , and can never seem to find relief, in spite of many steroid, non steroid creams, and home remedies. Admittedly I was skeptical going into the office visit, but I kept …

  35. My husband and I have been going to Dr. Hess for over 5 years for skin cancer body checks, as well as other skin rash issues. He has been diligent in finding and removing pre-skin-cancerous lesions, and treating any other skin issues. We …

  36. Great combination of medical and esthetic dermatology – truly a full service dermatology group. Everyone was particularly nice and made me hopeful that my problems can be solved. I’m looking forward to going back for a chemical peel in a couple weeks.

  37. I went for a medical diagnosis of a skin issue and they were very helpful and caring. I am used to Dermatologists not being interested in helping me get better, but, this practice changed that. The entire staff were kind and considerate and I now have a path toward healing. It was a very pleasant experience overall.

  38. Dr. Hess and staff, especially Chelsea have welcomed me to the practice with open arms. They really care about the concerns I have for my skin. Both are knowledgeable and passionate about guiding patients to procedures that work. I am living proof that their guidance and products are successful!

  39. I have been a patient here for about the last 2 years and I never had a problem until my last 6 month check up. I was seen very quickly but I went in with questions about new products to try and got no help. I do not feel like my concerns …

  40. I’ve been a patient here for several years. I really like this office and feel they are very organized and usually on time with appointments. I’ve since moved farther away from center city but I still drive down there every six months …

  41. I am a new patient here and when I arrived I couldn’t believe how fast I was taken back. All the girls that work there were extremely nice. When the doctor came in I immediately felt comfortable even though i was extremely …

  42. I’ve been going to Center City Dermatology now for over three years and I have always enjoyed seeing P.A. Colosi. She’s always been lovely and very helpful when addressing my skincare concerns. …

  43. Every visit I have at Center City Dermatology is an excellent one. The staff are super kind and considerate, and Samantha, the PA-C, is beyond wonderful! I have been going there for several years and I am impressed every time bc of their …

  44. This is honestly the best experience I have ever had at a doctors office. Samantha is so genuine and so kind. She easily and thoughtfully diagnosed something that has been bothering me for years. I have other chronic heath concerns and when …

  45. Horrible Customer Service
    Went for an initial appointment and was made to wait without any notice. Waited for 40 minutes in waiting room and another 10 minutes in a room before I decided …

  46. I am very happy with this practice and how nice Dr. Hess has been. He recommended products for my rosacea that have really helped me feel more comfortable in my own skin. I also decided to get lip filler by Dr. Hess and was so pleased with …

  47. Such a lovely experience! They clearly have a large client list and are very busy but everyone there is very personable and treats you like a No.1 priority. I’ve had poor experiences with dermatologists who will just prescribe you a topical …

  48. Had the absolute best experience with Stephanie Slaski. The office was accessible, clean and sooooo COVID safe! The staff were SO professional and friendly, I felt like I was spending the afternoon with friends. Stephanie made me feel so at …

  49. My whole quality of life has extremely improve, I am able to enjoy life to the fullest without pain or excuses. When I became a patient at Center City dermatology the first thing that caught my attention was the Honesty and concern of …

  50. This office is very disorganized. I have had multiple appointments that were booked in advance and confirmed with the office and then I show up on the day of and am told there is an issue with my referral. It seems that these issues could …

  51. I’ve been coming here for a few years and have nothing but good experiences. The office is clean, quick and efficient. I’ve never been left waiting and feel like I have thorough appointments. They go over all my skin care issues and make me feel completely comfortable.

  52. My visit on 7/16 was smooth as usual including check-in (with new insurance), reasonable waiting time and thorough exam by Dr. Hess. Dr. Hess has been my doctor for about 10 years and I am so glad he is my dermatologist.

  53. Center City Dermatology is really the best. The staff is very friendly and knowledgeable. I had a cyst removed from my back and Dr. Hess was amazing. He explained everything and told me what to expect. I’ve also had a mole removed from my …

  54. My husband and I are new patients there and went for our annual skin cancer check. The front desk staff, DeMar and Loranney (I’m probably spelling them wrong) were very cheerful and helpful! Something you rarely see in any Drs office in my …

  55. First time patient and would absolutely recommend. The entire staff was friendly and organized. Samantha Colosi put fillers in my lips and I am in love with the results. She took the time to listen to what I was looking for and explained to …

  56. This place is amazing! From the moment you walk into the door your created with warmth and kindness. Stephanie at reception always has a smile on her face. Dr Hess is very professional and made me feel very confident in what I wanted done. …

  57. What can I say about Samantha? SHE IS GOLD! Her inviting spirit, listening ear & every~single~encounter positively energy are unmatched. Couple these factors with her expertise…GOLD! I am an African American woman whose dermatological …

  58. I have been coming here for the past few months and I have nothing but good things to say! Samantha is so nice and passionate about getting my skin where I want it to be. I’ve gone to various dermatolgists before Center City and haven’t …

  59. Dr. Hess literally changed my life. I am in my mid 20’s and I was battling acne I had never experienced before in my life! I was ashamed and embarrassed to leave my house without a full coating of makeup which would only make the breakouts …

  60. This was my 1st visit and it was exceptional from the start of scheduling the appointment in a timely manner throughout the visit everyone made me feel comfortable. Every question and concern I had was answered. Dr. Colosi-Jamerson was …

  61. I am 26 and have been struggling with hormonal acne my entire adult life. My acne made me very insecure and I felt so defeated after trying so many different topical treatments. Finally, I made an appointment with Dr. Hess at his …

  62. Smile. Absolutely impressive. If you’re looking for a dermatologist who is kind, professional and knowledgeable, surrounded with incredible assistants, Dr. Hess and his amazing team is the place.

  63. I have been seeing Samantha the PA for about two years now. She is always so friendly and I do not wait long to see her once I get to the office. I have been seeing her for my acne and 6 month skin checks and she has never steered me wrong in my treatment plans. Her and doctor Hess are such a smart team, love coming to CCD!

  64. If you’re new to Dermal Fillers, or have even been getting them your whole life and are looking for a change in injector – Steph Slaski, PA-C at Center City Dermatology is my go to girl for both my cosmetic Dermal Filler /Botox and general …

  65. Highly recommend! I’ve been a patient here for the past three years, primarily for skin cancer checks, but occasionally other skin issues, too. I see Dr. Hess every time – he’s very thorough and knowledgable. I had basal cell cancer removed at age 30, so I take my skin super seriously, and I wouldn’t go anywhere else.

  66. About a week ago I went to get my first facial from Bernadette at center city dermatology, downingtown location . She walked me through the process , explaining how everything works with my skin and what the different serums focus on and …

  67. I always have a great experience at Center City Dermatology. The appointments are fast and efficient – they cut right to the chase, no messing around. Super friendly staff, nice renovated office, great use of tech. A model for how I’d like my experience to be in outpatient medical settings.

  68. Samantha is an absolute pleasure to work with. From the time you step foot into the patient room she makes you feel incredibly comfortable. Samantha is thorough and very knowledgeable. I’d highly recommend Center City Dermatology.

  69. I visited the Center City Dermatology office located in Downingtown Pennsylvania not sure what to expect. I have never been to Dermatologist before but after my visit at this location I will soon be back the kind and helpful staff work …

  70. I was referred to Center City Dermatology by another doctor for a cyst I had. I worked with Stephanie Slaski and had nothing but an amazing experience. I am from a small town in the south and have had a hard time finding doctors in the city …

  71. I went to Center City Dermatology for a second opinion, after a mole biopsy came back atypical from a different practice and I felt very much in the dark about what it all meant. At 30, this was my first skin check–so it was nerve-racking …

  72. I just had my first consultation and peel with Chelsea. She is phenomenal! She really took the time to listen to my concerns and my preference for a more conservative approach to addressing them. Chelsea outlined a plan that I felt really …

  73. I met with Samantha this morning for my 6- month body scan. She is always so welcoming, friendly, and incredibly efficient at her job. I recommend Samantha and Dr. Hess to everyone!!

  74. I met with Dr. Hess mutiple times and only the first visit was about 30mins or more maybe, but everytime i saw him, they’d bill me for 45-59min session at $272. When my bill racked up, I tried to ask for an itemized bill, they gave me a …

  75. I’ve been getting treatment here for almost a year now for acne, Samantha has gotten me onto a medicated regimen that has done exactly what she said it was going to. My face hasn’t been this clear in years. Also, I’ve recently visited …

  76. Samantha is amazing! Just an overall kind person. She explained every step and made sure that I understood what we were doing. She is an asset to that office! She’s got a client for life right here!

  77. Great staff. Dr. Hess is very knowledgeable and takes the time to answer questions. Shelby, his assistant, is also excellent at what she does. The front desk person, Amanda, is friendly and helpful. My only criticism is that I had to wait …

  78. Everyone was incredibly nice from the receptionist to the dermatologist Samantha. They made us feel very at ease and knew how to handle my son’s skin right away. I can not recommend this dermatology office enough!

  79. I recently reported a complaint to the Better Business Bureau of Metro Washington DC & Eastern Pennsylvania regarding:
    1. Although it is mandated by HIPPA, they will not release my Medical Records to …

  80. If you are going to Center City Dermatology, it should be for a cosmetic procedure. I decided to get a routine skin check a few months back by Dr. Stephen Hess. He shaved off 4 moles from my body that he thought were suspicious. After …

  81. Always professional and take a great interest in their patients. Dr. Hess is very thorough and takes the time to explain all options. I had to wait for my appointment but the wait was worth it for the care that I received. Highly recommend this practice!

  82. I had a spider angioma and read online of someone who had theirs lazered for $200. Center City Dermatology did it for $70. It was so easy I wish I had of done it years ago. Very happy with result

  83. This review is for Stephanie Sloski,MMS.,PA-C. I needed a dermatologist for my son who had acne. Stephanie and the staff were so wonderful. Stephanie had suggested Accutane. I had used Accutane myself as a teenager and was hesitant to …

  84. I went to see Dr. Hess today. I have been a patient but haven’t been in awhile. I was going for a skin issue not cosmetic. My appt was for 2:50pm. I was still there waiting at 3:40pm when I found out that all the patients in the waiting …

  85. Fantastic experience! I had a pilar cyst on my head (had been there for as long as I can remember) and I wanted it removed before my wedding in September. I had Brittany Rentz and she was a rock star! She made the process so quick and easy, …

  86. I’ve been to CCD three times for cosmetic filler and I just say the office is a well-oiled machine! I always get taken back right away and the assistants are so nice! Samantha is extremely talented, nice, and will be your personal …

  87. Wonderful staff! I booked an appointment right away. Some Dermatologist offices you have to wait months for an appointment. Dr Hess very kind and patient with my questions. Great appointment. Thank you!

  88. Dr. Hess and his staff are The Best around! I have been seeing Dr. Hess for many years and I would not go anywhere else. Highly recommend Center City Dermatology to everyone that wants excellent skin care from a Doctor that is professional and cares about his patients.

  89. Literally the nicest staff. Dr Samantha fixed my life with accutane. Now I’m working with the aesthetician to fix my sagginess. Have had Botox here as well. I would recommend this team to anyone. Even the desk staff is amazing.

  90. Samantha is amazing! She is so personable and listens to your needs. I love how she explains each step of what we will do and also has plans in place if the first does not work! Thank you Samantha!

  91. I am a very satisfied customer! Dr Hess and his staff are friendly and professional. I’m a 68 year old women who had serious frown lines and excess skin on my face. Using botox and filler, Dr Hess did an outstanding job of smoothing out my …

  92. All the staff are wonderful, been meaning to write a review and now I’m bringing my fiancé with me so she can enjoy their great service too! A couple years ago, a biopsy showed some possible trouble. They called and scheduled an apt. PRONTO …

  93. Making my appointments have been so easy. Came in for a consultation with Samantha, and she was so professional and through. She answered all of my questions and I never felt rushed. Such a pleasant experience and love my results! So happy that I scheduled out all of my appointments for the next year!

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