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Read More| Friday | 8:30AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8:30AM to 5PM |
| Tuesday | 8:30AM to 5PM |
| Wednesday | 8:30AM to 5PM |
| Thursday | 8:30AM to 5PM |
4624 Sawmill Rd, Columbus, OH 43220
Absolutely terrible! Would give zero or negative stars. The office staff was terrible. Dr. Cooke was so rude during the session and did not behave like a therapist should. It took me two years to trust another therapist.
It’s unfortunate that the first point of contact with Center for Cognitive and Behavioral Therapy of Greater Columbus is not trained or empathetic regarding crisis intervention. When working with people who are reaching out for help, staff …
In sum, this facility is a disgusting representation of the mental health field, and if you can help if you would be better seeking guidance elsewhere. …
I love my therapist, Sarah. She’s the only reason I still go here. Office staff are SUPER slow and always talking to each other, so they don’t help you for awhile. Also, I’ve witnessed them multiple times talking about non work related …
They cannot fill claims. I have been trying to fix my claims working with them and insurance since February. Mistakes were made even if I said to make sure they wrote telehealth and not in office visit. Nothing, they couldn’t do it. They have been nice but that’s frustrating
Three weeks ago I put a call in. No call, no email, nothing! until today. I understand that people have varying degrees of problems, but no one was even prepared to make that determination until three weeks later. …
We took our 7 year old to be evaluated for possible ADHD today. Upon arrival the receptionist talked on the phone for 15 minutes about tables and an upcoming personal event she was going to attend this weekend? Seriously? We were new …
I’ve had really positive experiences with this office over the past two years. The front office staff is pleasant, friendly, and helpful with scheduling. My experience with my therapist has been exceptional. I love her. I would absolutely recommend her to anyone in need
Our first appointment was cancelled because the intake person didn’t receive the paperwork prior the appointment. No one ever followed up with us, we called prior our appointment and no one told us about the paperwork either. They waited …
If I could give a minus star, it would represent my contact with this facility. They are an insult to the profession. They do not return calls and if you call back, you are told you lost your place and it would takes even longer. When …
This group may have good therapists but I will never know. I called for my 18 yr. old son suffering from OCD and was told he would have to call himself. Everytime he worked up the courage to make the call (which was NOT easy) he was …
Do NOT go to this office. Long story short. Had an appt schedule at 8 prior to office opening at 8:30. Dr. never showed up. I called the office 3 times to address and no return call. THEN i get a call from billing…um never had an …
Unfortunately they do not have a no star option. Called about a month ago to schedule visit and I was scheduled. Then I get a phone call later that week and they canceled the appointment. I asked why and they said they only wanted to do …
Not recommended. Using these services will stress you out. I went back and forth for months with their billing team gathering all the requested EAP information only to be told I had passed my 90 days and could not get insurance help any …
My family and I go to the Dublin office on Sawmill Rd and have not had any complaints. I am amazed at the negative reviews I have read and just wanted to add my own positive one. The therapists that my daughters and I see are great and …
So incredibly disappointed with the administrative side of this center. It is a huge task to just schedule an appointment. My daughter adores her therapist but I don’t know how long we can deal with the absolute incompetence of the front desk staff.
I tried to setup an intake appointment. It took 5 calls, 2 of which I talked with a receptionist to reach the intake person. The intake conversation was fine, however my confirmation email contained an incorrect date and time for my first …
Apparently after reading these reviews they have changed how the office staff works. For my visit the office staff were the only bright part of the visit. There was a very pleasant young man working the desk and he was very kind and …
Been a patient for a long time and love my therapist. They unfortunately have an employee at the front desk who refuses to do their job. Its impossible to make a payment or get an appointment because of her.
I recently went to this office to be tested for ADHD, but have also been struggling with anxiety and depression. My appointment was scheduled the day after I returned from a week and half long trip. When I scheduled the appointment I was …
I have had an amazing & beneficial experience with my therapist, Stephanie Wilkerson. I am super impressed by the various things she helped me to uncover about myself in just the first session. The takeaways she has given me to work on …
I have been a patient of Stephanie Wilkerson’s for over a year, and I have nothing but amazing things to say about her. Before connecting with Stephanie, I had been to several therapists who made me feel worse about myself and were just not …
They don’t check their mailbox and pretend they’re closed when they’re really open. I went in this afternoon and the service window was closed, when the office was open. I had to in because they re-sent a bill I already paid. I called while …
Really, really frustrated. I was referred to this office two weeks ago, and when I called to make an appointment, was told that an intake person would call to make an appointment. Honestly, this is bizarre… it’s now been two weeks and …
I wish I could give less than this. I made an appointment at the beginning of August, and couldn’t be seen until the end of the month. The man I spoke to was very friendly, and gave me a very good impression. He was very helpful and got me …
I just wanted to say that this place has terrible reviews but they don’t deserve them, at least not in my experience. Noam Sphancer is by far the best therapist I’ve ever had. Give them a chance if you are looking for evidence-based CBT!
This place awful. Please don’t come here if you’re an neurodirgent adult seeking their “diagnosis” for ADHD or Autism on your own. Trying to get ahold of the office after my ADHD evaluation to obtain my documents for my doctor was …
The doctor my son sees is very good but the billing is an absolute nightmare. I got another bill from last year which was paid 9 months ago and a little over a month ago they sent me a refund for the same visits because they keep billing …
I was referred to Gregory Ritter by one of his colleagues as part of CCBT due to his proximity and work hours. When taking the first appointment, we were promised that they will be accommodative with session timings to suit high school …
They tried to bill me $100 for another person’s no-shows! I haven’t been there in over 4 years! Nobody answered the phone so I had to drive down there with the bill in hand to get answers. …