(Translated by Google) I was in this place today and it really made a tremendous impression on me, everyone is very friendly, they serve quickly, excellent hygiene, thank you very much I recommend it 100%. …
(Translated by Google) Very good service, timely attention and human warmth from the entire clinic team.
The attention of Dr. Mark Ávila confirms his excellence as a gastroenterologist. …
(Translated by Google) The best, excellent attention, the excellent doctors, Dr. Dávila, and Sierra the best, they cared about me, as if I were their family. …
(Translated by Google) The waiting time for consultations is horrible between 3 and 4 hours, if you have the possibility of attending another center I recommend you do so, for my part the last time I come …
(Translated by Google) This center is wonderful, the attention of the staff is excellent, very good treatment and very professional, Dr. Germán González is a doctor who gives you confidence not only because of his way of treating the …
(Translated by Google) The treatment was terrible, they summoned my daughter for 11 a.m. on an empty stomach for endiacopy, they passed her at 1:30 p.m., she left and the procedure at 2:30 p.m. is 3:56 p.m. and the doctor has not yet …
(Translated by Google) I want to highlight the excellent care provided by Dr. Kristen Nieves and the way she listens to her patients and advises me for a long time since I had seen someone like this, it is to recommend her excellent. Thank …
(Translated by Google) The lady who attends the front does not treat patients well. In front of me is a dissatisfied patient because she called him a liar for an appointment he received on the phone. I’ve been here other times with my uncle …
(Translated by Google) This place is terrible since the first time I called to change an appointment, they treated me badly but my husband insisted on going… he went on Friday to have an endoscopy and had to wait 3 hours, from 11:00 am to …
(Translated by Google) This place has been my salvation. Dr. Kristin Nieves is my love. I have been through many doctors because of my illness. Until I reached the hands of this wonderful doctor, I never felt so well cared for and …
(Translated by Google) If you don’t want to bother don’t come to this place.Someone needs to remind you that they are not doing charity…they are paid and quite well for their services….handling wait time is horrible…they are very fast …
(Translated by Google) In this center the people who work are very unprofessional. I do not recommend them at all. I was calling them for an appoiment and after staying online for an hour listening to the background music, when I tell them …
(Translated by Google) Appointment times are not respected
Too much waiting time in patients with preparation of more than 24 hours and only one bathroom …
(Translated by Google) I still can’t describe my experience, my appointment is today at 11:30 and to see the comments I arrived at 10 am and I’m still here waiting. I do not recommend this clinic to anyone. …
This is the type of place that holds your results and waits until your appointment to tell you , you have to go to the hospital now . When I arrived at the hospital I got the worse news ever.
STAY AWAY
The place is a mess. They have no respect for people’s time. There is no one to explain, the appointment is for 11 and at 3 in the afternoon they have not attended you. Office staff is extremely horrible service. …
I’ve suffered from stomach issues pretty much all my life so I’ve definitely had my share of seeing Gastroentérologist! I was told about Dr Avila and his team at CDM and boy am I glad I went! …
This place has absolutely no respect for other people’s time. They have no idea what an appointment is. Had a 9am appointment, arrived at 8:45 it is 10:45 and still waiting.
Worst place ever. Brought my mom here with an appointment and they call her in “FOUR HOURS LATER “. No kidding, and after, it was another two hours on a procedure that shouldn’t have taken more than an hour an half from beginning to end. …
Wow. Impressive services all the nurses and staff. Appt 11:25am. Out of there is 2 hrs. EGD procedure. Was an amazing experience . Doc Gonzalez. Easy to talk to and down to earth. Lite em up doc!!
Awful experience. You will wait AT LEAST an hour and a half past your appointment time to be seen. The reception staff are plain rude, if you dare to ask when can you expect to be seen. You hear salsa music at 8:30am in the waiting room. Terrible.
Worse billing service.
They charged me 2,500.00$ Cash for a colonoscopia
The lab sent me a bill. I called this center They answer that everything was …
Had an appt. No parking at the location. Office overcrowded. After waiting I was told the doctor was running late and he could not see me. A waste of time. Too bad I can’t give them no stars
Waited for 3 hours after my appointment time, they do not care how long you have to wait. The girls who answer the phone are ridiculously rude, talks in a manner that makes you feel extremely uncomfortable, horrible service. Never coming back to this place again. They don’t even deserve the one star.
Why would anybody come to such a disorganized office to have a procedure. I asked the lady at the front desk after being given a form to sign. The form letting you know that a CRNA would be doing the anestesia. So I went up and asked if it …
If you come in with one ulcer you will probably leave with five after the stress of being here for hours!!!! You will wait two, three, FOUR hours and nobody will so much as apologize or give you an explanation. Why even schedule an …
Thank you Dr. Avila for your patience and understanding. I didn’t want to go through sedation and Dr. Avila pleased me by doing the Colonscopy without anesthesia. It was difficult but nevertheless he pleased my wishes. Highly recommendable. Excellent Physician. Very happy 🙂
Thorough, caring and professional staff. They screened my blood sugar level prior to outpatient surgery then referred me to the hospital. The staff actually saved my life! I am very thankful!
This office charged me $155 for a 10 second conversation with the nurse practitioner telling me the labs were not complete (I gave the lab the printout that came from this office), wasting my personal work hours. I called to talk about …
No respect since they schedule many patients at the same time, imagine waiting 2 hours or more to start to do a colonoscopy exam , since the preparation for this exame is really tough. This clinic it is a mess.
One star is too much for this office who neither cares about follow through or for you as a patient. The girls in the front office are a joke- insensitive, stuck up, clueless and are flat out rude. They do not return phone calls as …
I was extremely disappointed to this place how they manage patient. We are waiting for almost 2 hours and not just us but some other patients too. They should have a plan B everytime they encounter some complication on other patients, they …
Exceptional Digestive Care Center. I was there several times, great team. I was entered in less than ten minutes and The Doctor was there right away. Dr. Avila was very knowledgeable and friendly. He educated me about the reason of my illness. Exceptional Service. Outstanding Institution!!!!!!!!
The physicians(particularly Dr Avila), nurse practitioners, nurses, techs and office staff staff go above and beyond for the patients. They exceed expectations, are patient, informative and put the patients at ease. This office with clinic …
This place is horrible, it is currently 12:10pm my appointment is for 9:45am. They have me sitting in this room very close to other people. They should have spread out their appointments so they can see their patients on time. AND it’s hot …
Awful place. Had an appointment for in law at 10am, at 12pm with papers already filled in he still hasn’t been attended. It’s about to be 4pm and I’m still here waiting, outside, no AC. Fix your scheduling. What’s the point of having an …
I highly recommend Dr. Avila, NP Yong, and his staff. They make you feel at home the minute you walk in. The office is impeccable. Dr. Avila and his nurses explained everything step by step from start to finish the day of my procedure. I feel amazing since receiving treatment. Thank you Dr. Avila and the entire staff!
More than 2 hours waiting for an endoscopy and persons waiting more than 3 hours for a colonoscopy!!!!! Go to another place, please, this is irrespective for pacients they said to care.
I had a a great experience at the offices of Center for Digestive Medicine. The staff is very accommodating, thorough and very nice to work with. Dr. Mark Avila provided me with excellent care from beginning to end. I started to see him …
Extremely RUDE costumer service! The girls answering phone calls dont even identify themselves and their “how can i help you” sounds more like: “I hate my job, why are you calling?” I had to call to help my mother figure out something about …
Do not use this place. The doctors are good professionals but the registration process, COVID-19 protocols and appointment times are disastrous. Last week we were there for husband appt for colonoscopy. Front desk staff very rude when we …
Took my sister at 9:00 am for an 9:45 am procedure. She waited for more than 2 hours in a waiting room full of patients. Of course her blood pressure went up for being stressed. All she could get from the front desk was you will be called …
Consistent theme….the nurses and doctors are great, but has to be the worst customer service group I’ve ever dealt with. It’s a regular occurrence to sit on hold at least 25 minutes…unreal! “Assistance is just a moment away”, right…
I had a procedure with sedation two days ago, By Dr Avila. All I can say is, what a professional and courteous team he has. I waited very little in the lobby before I was called in to change. Dr Avila saw me in preop and assured me all …
The front end staff was nice, but the lack of professionalism from the nurse Jessie C. Matus is understated. I attended this place originally for Dr. Pina and he was great, but his nurse is going to end up driving all his patients away with …
The majority of the poor reviews of this office address the ridiculous wait time. Believe me, they are all very true. All I can suggest is…if your situation does not absolutely need to be treated by Dr. Avila, visit Bisbeth Sierra. …
Office personnel is useless. I set up an appointment for my husband at which time I provided all the insurance information. They called the day before the appointment to confirm the time and ON the day of the appointment when he arrived …
The wait time for appointments is in excess of an hour. This time around has been two hours. Good physicians with ridiculously bad patient service. Not acceptable. My last visit to this facility for sure.
One more patient that has been disrespected! I don’t know why they bother making appointments – 2 hours waiting until I gave up. Will find another doctor – and I was not even going to be seen by Dr Avila. So this is the regular way of …
Clean, organized, polite and helpful staff. Dr. Avila seemed professional, diligent, with a respectful treatment and a lot of empathy. I have been here twice and so far I have not waited more than 15 minutes to be seen, respecting the …
Waiting time is just insane. Not fair for elder people who need to be fasting for such a long time. My mother in law’s appointment was at 8:40 am and it’s 1:15 and they have not even started.
A special thank you to the entire staff of Center for Digestive Medicine, especially, Dr. Mark Avila. They treated my wife with the utmost care, personal attention, and genuine empathy. Dr. Avila’s thorough exam, consultation, and …
I love this place, the nurses are fantastic caring, very professional Dr Pina A+ i think he is the best, caring, professional oh and also
Very good looking 😱. I have done Colonoscopy and Endoscopy with him i totally recommend him. Thank you Dr Pina, Natalia and mayra. You guys are the BEST ❤️❤️❤️ …
Doctors are awesome, but customer service need to be better, the wait time calling is unacceptable. I spend a lot of time trying to make or change appointments. Also the waiting time and appointments in office are not in accordance with appointment schedule.
Just left my appointment. I got there at 9:40 and when I arrived the receptionist made my sign in and pay my co-pay before even seeing the doctor. After waiting an hour I asked the receptionist how long it would be she told me I was next. …
My husband went in for an endoscopy his appointment was at 12 noon. He was not prepared for the proceder to see the doctor until 1:37pm and then everyone in the office began to leave. There was no one to notify or let us know the status of …
(Translated by Google) 100% recommended place
(Original)
Lugar 100% recomendado
(Translated by Google) Excellent treatment, very professional
(Original) …
(Translated by Google) Long delay; I had an appointment and 2 hours later they attended me …
(Translated by Google) I have no complaints, very good care with patients. I am amazed I recommend it …
(Translated by Google) Excellent service and Dr. Sierra, like the boss, are excellent doctors …
(Translated by Google) The attention of the doctors and nurses is excellent but the attention to the population is terrible …
(Translated by Google) I was in this place today and it really made a tremendous impression on me, everyone is very friendly, they serve quickly, excellent hygiene, thank you very much I recommend it 100%. …
(Translated by Google) Very good service, timely attention and human warmth from the entire clinic team.
The attention of Dr. Mark Ávila confirms his excellence as a gastroenterologist. …
(Translated by Google) The best, excellent attention, the excellent doctors, Dr. Dávila, and Sierra the best, they cared about me, as if I were their family. …
(Translated by Google) The waiting time for consultations is horrible between 3 and 4 hours, if you have the possibility of attending another center I recommend you do so, for my part the last time I come …
(Translated by Google) This center is wonderful, the attention of the staff is excellent, very good treatment and very professional, Dr. Germán González is a doctor who gives you confidence not only because of his way of treating the …
(Translated by Google) The treatment was terrible, they summoned my daughter for 11 a.m. on an empty stomach for endiacopy, they passed her at 1:30 p.m., she left and the procedure at 2:30 p.m. is 3:56 p.m. and the doctor has not yet …
(Translated by Google) I want to highlight the excellent care provided by Dr. Kristen Nieves and the way she listens to her patients and advises me for a long time since I had seen someone like this, it is to recommend her excellent. Thank …
(Translated by Google) The lady who attends the front does not treat patients well. In front of me is a dissatisfied patient because she called him a liar for an appointment he received on the phone. I’ve been here other times with my uncle …
(Translated by Google) This place is terrible since the first time I called to change an appointment, they treated me badly but my husband insisted on going… he went on Friday to have an endoscopy and had to wait 3 hours, from 11:00 am to …
(Translated by Google) This place has been my salvation. Dr. Kristin Nieves is my love. I have been through many doctors because of my illness. Until I reached the hands of this wonderful doctor, I never felt so well cared for and …
(Translated by Google) If you don’t want to bother don’t come to this place.Someone needs to remind you that they are not doing charity…they are paid and quite well for their services….handling wait time is horrible…they are very fast …
(Translated by Google) In this center the people who work are very unprofessional. I do not recommend them at all. I was calling them for an appoiment and after staying online for an hour listening to the background music, when I tell them …
(Translated by Google) Appointment times are not respected
Too much waiting time in patients with preparation of more than 24 hours and only one bathroom …
(Translated by Google) I still can’t describe my experience, my appointment is today at 11:30 and to see the comments I arrived at 10 am and I’m still here waiting. I do not recommend this clinic to anyone. …
Grate service and team….
AMAZING!
The staff here are very rude and unprofessional.
Doctor Avila and nieves are the best thank Jesus for them.
Great service, great team, great doctor! Totally recommend!
I just called to make an inquiry . The customer service representative was rude.
Staff is very unprofessional.
What an amazing organization and staff! I’ve never felt more comfortable and relaxed in a doctors office before here. Great bedside manners!!!
I’m very happy with the doctors, I have to wait but the profesional are the best.
This is the type of place that holds your results and waits until your appointment to tell you , you have to go to the hospital now . When I arrived at the hospital I got the worse news ever.
STAY AWAY
Waiting time way to long. Never mind trying to call.
The place is a mess. They have no respect for people’s time. There is no one to explain, the appointment is for 11 and at 3 in the afternoon they have not attended you. Office staff is extremely horrible service. …
I’ve suffered from stomach issues pretty much all my life so I’ve definitely had my share of seeing Gastroentérologist! I was told about Dr Avila and his team at CDM and boy am I glad I went! …
This place has absolutely no respect for other people’s time. They have no idea what an appointment is. Had a 9am appointment, arrived at 8:45 it is 10:45 and still waiting.
Worst place ever. Brought my mom here with an appointment and they call her in “FOUR HOURS LATER “. No kidding, and after, it was another two hours on a procedure that shouldn’t have taken more than an hour an half from beginning to end. …
Have been waiting for almost 5 hours with the appointment scheduled, and seeing the doctor for 4 minutes. Waste the whole day in the office.
Wow. Impressive services all the nurses and staff. Appt 11:25am. Out of there is 2 hrs. EGD procedure. Was an amazing experience . Doc Gonzalez. Easy to talk to and down to earth. Lite em up doc!!
Awful experience. You will wait AT LEAST an hour and a half past your appointment time to be seen. The reception staff are plain rude, if you dare to ask when can you expect to be seen. You hear salsa music at 8:30am in the waiting room. Terrible.
Worse billing service.
They charged me 2,500.00$ Cash for a colonoscopia
The lab sent me a bill. I called this center They answer that everything was …
Had an appt. No parking at the location. Office overcrowded. After waiting I was told the doctor was running late and he could not see me. A waste of time. Too bad I can’t give them no stars
Waited for 3 hours after my appointment time, they do not care how long you have to wait. The girls who answer the phone are ridiculously rude, talks in a manner that makes you feel extremely uncomfortable, horrible service. Never coming back to this place again. They don’t even deserve the one star.
Why would anybody come to such a disorganized office to have a procedure. I asked the lady at the front desk after being given a form to sign. The form letting you know that a CRNA would be doing the anestesia. So I went up and asked if it …
If you come in with one ulcer you will probably leave with five after the stress of being here for hours!!!! You will wait two, three, FOUR hours and nobody will so much as apologize or give you an explanation. Why even schedule an …
Thank you Dr. Avila for your patience and understanding. I didn’t want to go through sedation and Dr. Avila pleased me by doing the Colonscopy without anesthesia. It was difficult but nevertheless he pleased my wishes. Highly recommendable. Excellent Physician. Very happy 🙂
Thorough, caring and professional staff. They screened my blood sugar level prior to outpatient surgery then referred me to the hospital. The staff actually saved my life! I am very thankful!
My Review is:
Nurses: 5
Doctors: 5 …
This office charged me $155 for a 10 second conversation with the nurse practitioner telling me the labs were not complete (I gave the lab the printout that came from this office), wasting my personal work hours. I called to talk about …
No respect since they schedule many patients at the same time, imagine waiting 2 hours or more to start to do a colonoscopy exam , since the preparation for this exame is really tough. This clinic it is a mess.
One star is too much for this office who neither cares about follow through or for you as a patient. The girls in the front office are a joke- insensitive, stuck up, clueless and are flat out rude. They do not return phone calls as …
I was extremely disappointed to this place how they manage patient. We are waiting for almost 2 hours and not just us but some other patients too. They should have a plan B everytime they encounter some complication on other patients, they …
Exceptional Digestive Care Center. I was there several times, great team. I was entered in less than ten minutes and The Doctor was there right away. Dr. Avila was very knowledgeable and friendly. He educated me about the reason of my illness. Exceptional Service. Outstanding Institution!!!!!!!!
The physicians(particularly Dr Avila), nurse practitioners, nurses, techs and office staff staff go above and beyond for the patients. They exceed expectations, are patient, informative and put the patients at ease. This office with clinic …
This place is horrible, it is currently 12:10pm my appointment is for 9:45am. They have me sitting in this room very close to other people. They should have spread out their appointments so they can see their patients on time. AND it’s hot …
Awful place. Had an appointment for in law at 10am, at 12pm with papers already filled in he still hasn’t been attended. It’s about to be 4pm and I’m still here waiting, outside, no AC. Fix your scheduling. What’s the point of having an …
Worth place – came for a 9am appointment and is 11:42 and nothing
This is ridículos – never come
Back here again
Typically spends 1-2 hours? Try 7. Appointment was a 1230 for a procedure and wait 5 hours. Go anywhere else.
I highly recommend Dr. Avila, NP Yong, and his staff. They make you feel at home the minute you walk in. The office is impeccable. Dr. Avila and his nurses explained everything step by step from start to finish the day of my procedure. I feel amazing since receiving treatment. Thank you Dr. Avila and the entire staff!
More than 2 hours waiting for an endoscopy and persons waiting more than 3 hours for a colonoscopy!!!!! Go to another place, please, this is irrespective for pacients they said to care.
I had a a great experience at the offices of Center for Digestive Medicine. The staff is very accommodating, thorough and very nice to work with. Dr. Mark Avila provided me with excellent care from beginning to end. I started to see him …
Extremely RUDE costumer service! The girls answering phone calls dont even identify themselves and their “how can i help you” sounds more like: “I hate my job, why are you calling?” I had to call to help my mother figure out something about …
Do not use this place. The doctors are good professionals but the registration process, COVID-19 protocols and appointment times are disastrous. Last week we were there for husband appt for colonoscopy. Front desk staff very rude when we …
Took my sister at 9:00 am for an 9:45 am procedure. She waited for more than 2 hours in a waiting room full of patients. Of course her blood pressure went up for being stressed. All she could get from the front desk was you will be called …
Consistent theme….the nurses and doctors are great, but has to be the worst customer service group I’ve ever dealt with. It’s a regular occurrence to sit on hold at least 25 minutes…unreal! “Assistance is just a moment away”, right…
I had a procedure with sedation two days ago, By Dr Avila. All I can say is, what a professional and courteous team he has. I waited very little in the lobby before I was called in to change. Dr Avila saw me in preop and assured me all …
The front end staff was nice, but the lack of professionalism from the nurse Jessie C. Matus is understated. I attended this place originally for Dr. Pina and he was great, but his nurse is going to end up driving all his patients away with …
I don’t understand all the positive reviews this place might have. I guarantee that any real patients would experience the same issues I did: …
The majority of the poor reviews of this office address the ridiculous wait time. Believe me, they are all very true. All I can suggest is…if your situation does not absolutely need to be treated by Dr. Avila, visit Bisbeth Sierra. …
Office personnel is useless. I set up an appointment for my husband at which time I provided all the insurance information. They called the day before the appointment to confirm the time and ON the day of the appointment when he arrived …
The wait time for appointments is in excess of an hour. This time around has been two hours. Good physicians with ridiculously bad patient service. Not acceptable. My last visit to this facility for sure.
Get ready for a long wait.
Lobby freezing cold, take a coat with you.
Staff very friendly and professional. …
One more patient that has been disrespected! I don’t know why they bother making appointments – 2 hours waiting until I gave up. Will find another doctor – and I was not even going to be seen by Dr Avila. So this is the regular way of …
Clean, organized, polite and helpful staff. Dr. Avila seemed professional, diligent, with a respectful treatment and a lot of empathy. I have been here twice and so far I have not waited more than 15 minutes to be seen, respecting the …
Waiting time is just insane. Not fair for elder people who need to be fasting for such a long time. My mother in law’s appointment was at 8:40 am and it’s 1:15 and they have not even started.
A special thank you to the entire staff of Center for Digestive Medicine, especially, Dr. Mark Avila. They treated my wife with the utmost care, personal attention, and genuine empathy. Dr. Avila’s thorough exam, consultation, and …
I love this place, the nurses are fantastic caring, very professional Dr Pina A+ i think he is the best, caring, professional oh and also
Very good looking 😱. I have done Colonoscopy and Endoscopy with him i totally recommend him. Thank you Dr Pina, Natalia and mayra. You guys are the BEST ❤️❤️❤️ …
Doctors are awesome, but customer service need to be better, the wait time calling is unacceptable. I spend a lot of time trying to make or change appointments. Also the waiting time and appointments in office are not in accordance with appointment schedule.
Just left my appointment. I got there at 9:40 and when I arrived the receptionist made my sign in and pay my co-pay before even seeing the doctor. After waiting an hour I asked the receptionist how long it would be she told me I was next. …
My husband went in for an endoscopy his appointment was at 12 noon. He was not prepared for the proceder to see the doctor until 1:37pm and then everyone in the office began to leave. There was no one to notify or let us know the status of …