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(Translated by Google) I am very upset with the center
They are liars and manipulators I explain
They give me a price of $9,700 to do palpate surgery but they don’t tell you at …
Horrible customer service !!! It’s literally impossible to call and book and appointment, you wait for 45 minutes then someone answers and instantly hangs up!! Go elsewhere !!!
Lets star saying that i have one of the best insurance in the market they said after they did the service that my insurance don’t cover that service they should let people know how much they have to paid before the service is in the state …
Dr Spektor and staff performed cataract surgery on my aunt Teresa Chea on 5/16/17 left eye and on 6/27/17 right eye, she wanted me to write this review thanking the good doctor and staff for taking so good care of her, they were excellent.
The most ineffective office I have ever been to. Get ready to sit and wait for hours. They have no respect for appointments or that you have other things to do. Find another office because this one will waste HOURS of your life.
Had to wait 2 hours and 15 minutes to see the doctor. No test were needed and I was on time for my appointment, but it took that long in the waiting room just to be seen for follow up appointment.
web site read free eye exam went in blinded me with eye drops with out telling me left me to walk to the bus blind, almost hit by a car then they sent me a bill for the exam of 250 dollars which went to collections and they keep reinstating …
Was seen by Dr Kaiser because it was an emergency,it was a very good experience. He was so professional,caring, explaining everything I was scared I didn’t know what was happening to my eyes,but he put me at ease ,he even helped me with my wheelchair when I was leaving. Thank you so much Dr Kaiser.
I am pleased with my Doctor and the overall experience – HOWEVER the people “selling” the glasses are a different story (!) the person must have been a trainee and i watched her clumsily adjusting my frames which broke in one week at the …
Terrible administration staff, but the worst is Dr. Gabay, who is an absolute disaster and only thinking in the $$$$. All the work is done by the assistants beforehand and then he comes at the end, asks you if you want an examination (“no, …
Horrible customer experience, Dr. Zuniga is the most unprofessional person I have ever met, made me wait for over an hour just for a simple eye exam. I recommend you find another place. These people don’t think that customers have options and they treat you like a number.
I went in for cataract surgery and cane out blinded in that eye. Same surgeon did that to a friend of mind. Stupid us didn’t sue. Other MDe. ok but that man still in practice!
I have surgery scheduled for Tuesday and no one has reached out about pre-op instructions. After multiple calls they call back at the end of day. I missed it and when I call back and I’m put on hold for 10 minutes and at 5:00pm on the dot …
Called after hours on a Friday because I was seeing floaters with intermittent flashes of light. A good friend in the industry (not a doctor) advised me to be seen by an opthamologist asap because I am diabetic. I left a message on the …
I have been going to the Center for more than 30 years. Dr. Frank Spektor is the best doctor you can see. He’s extremely knowledgeable and really cares about his patients. He also has a great sense of humor. My husband and I highly recommend Dr. Spektor.
Awful. The prescription I got was worse than what I had. The prices are 2-3 times what you would pay elsewhere and the service is mass production. After having two pairs of glasses made that were unusable and having to go to a competent …
Trattler and Eisner are good…lenses are fine but it was a mistake to buy my glasses there. First the prescription was wrong and I didn’t have time to leave them for a week to get correct ones made. I needed my glasses. I swore I would …
The center is a money making factory. First encounter and foremost you must pay your copayment no exceptions. I had an eye infection and in my hurry to leave the house I forgot my wallet. I had to virtually beg to be seen; even though I’ve …
I saw Dr. Victoria and she is absolutely wonderful. Had a terrible chalazion and with just one treatment it got so much better. She has great bed-side manner, was kind, and her staff was great too. I would definitely recommend to family and friends!
The Doctor was so rushed to move on to the next patient, he barely spent 2 minutes with me. I waited 3 hours to see him and left with more questions than I went there with. Also, the staff put numbing drops in my eyes without warning me …
I had Lasik performed (last Tuesday) by Dr. Spektor and his excellent team. I was well prepared going in, and the procedure was painless and quick. Recovery was very fast and very easy! I had some tearing that stung a bit in the first few …
SEVERAL VISITS .I can honestly say ,I would refer a friend. my first visit was to treat a eye cyst ,it was surgically removed without complication or scar by Dr Lee.Several yrs later ,I needed an Eye exam,I had not had one in quite some …
The Center For Excellence in Eye Care is a great place to have any eye situation taken care of all in one convenient place. From a routine eye exam (glasses, contacts) to more complex cases( glaucoma, retina issues, etc) this place can meet …
My first impression I received upon stepping into the Lobby of the building was so extraordinary that I thought that whoever works or has an office in it must be a highly professional and skilled individual. …
Dr. William Trattler changed my life–and I’ve never said that about anyone before. He and the staff inspired confidence from my first visit to the office, and I felt safe and well cared for throughout my treatment. I am extremely grateful.
Dr. Prashant Parekh is fantastic so I am very sorry that the poor review has to do with the fact that the billing department is not competent.
I paid the full balance that was due on the day of my last appointment because …
I made an appt about 2 weeks ago for an eye exam. I informed the receptionist at the time of the call that I had insurance with EyeMed and she said “we take it.” Great. Two weeks later I show up for my appt and Im advised that I would have …
While cataract surgery has become routine, the patient’s participation is still needed for a successful result. Dr, Frank Spektor, and his team, made every step of the process, from first visit, through surgery, and post-op, easy to …
I have been a patient of Dr. Spektor, one of the ophthalmologists in this group for some time. Recently, I had a cataract develop to the point that it needed replacement surgically. …
PEOPLE, GO SOMEPLACE ELSE!!!
I scheduled an appointment for my daughter and explained that she needed a procedure done so they gave me an appointment to see the ophthalmologist in two …
Beyond disappointed with their customer service. Show up to my appointment for them to tell me my doctor is not in. They called and left a voice mail to reschedule. I proceed to say I got a call after that and I mentioned to them but they …
Dr. Kaiser is a great ophthalmologist , but his staff needs a lot of training in
service attitude toward patients , nobody says please , no manners , no …
I tried every day to make an appointment for the past 10 days. No one answering the phones over there? I guess I should walk over to make my appointment in person.
The WORST PLACE AS FAR AS ANY DOCTOR’S OFFICE!! Do not go here!! They never ever answer phone calls no matter at what time you call. They give contradicting information. Seems like they have a lack of employees and too many patients. …
This center for eye care is fabulous. You are given the best care and treatment you could possibly want. The staff is kind and very caring and make sure you are made as comfortably as possible. Dr. Tratler is a great surgeon – I can see …
I was on time for my appointment and still had to wait 2 hours. The staff was not very friendly and Dr Kasner was rude and not friendly at all. Will not go back there ever again. I do not recommend this place.
Dr. Victoria and her staff are amazing! I had a chalazion in my lower left eyelid removed the other day. She was very delicate and kept me calm during the procedure. She talked to me throughout the procedure and I felt so comfortable. 10/10 would recommend. I look forward to my checkup in a month! Thank you so much! I am very grateful.
Receptionist Melisa scheduled my appointment over the phone, very nice and helpful. When I got there I was amazed of the prompt service and Amaya processed my insurance and all documentation, she is the best! Actually everybody is just …
They do have the best doctors in eye vision , I wasglad to go there , after i noticed that my previous Doctor was not doing enough in respect to my vis. ion . As soon as they saw me they advised me that I had a bad case of glaucoma in my …
Super rude when the answer the phone. However, just getting them to do that is a minor miracle. Not sure what the doctor is like but I can assure you has has some of the worst, most unprofessional people I’ve even encountered working for …
The staff of Dr. Schimel is excellent, very professional and well informed. The receptionist Delia is very thorough and courteous. She explained in detail steps to take so Avmed will still pay for services after Jan 1,2023. Dr. Schimel …
I had cataract surgery in both eyes Dr. Buznego did the procedure he is an excellent professional I went to Nova University Oftalmology Department Dr. Katz a professor check my eyes ask me who did your surgery?- why are you asking Dr.? he said because he did a beautiful surgery he is an artist.
I’ve been going to the center for excellence in eye care for more than 20 years and it used to be one if not the best rye center in the area.
2 Stars because in the last few years it has changed tremendously, to me it …
VERY UNPROFESSIONAL! I was given an appointment for surgery for Dec 1st but when I called Baptist at the number they provided on their standard form, Baptist said they don’t have me scheduled. I called several times and left 3 messages but was never called back after being on hold for a long time. So frustrating!
This review is NOT a reflection of Dr. William Trattler who is fantastic, but from my last appointment ‘attempt’ from 9/12/22, a 6 mo checkup for my glaucoma status. When I got to the counter to check in, the very unfriendly staff female …
If I could, I would not even give one star. I went to see Dr. Ana Victoria for a condition on my eyelid. She is the only doctor to see in the group for anything having to do with eyelids. Before I was allowed to see her I was told, I would …
I would highly recommend Doctor Schimel to anyone as well as all of my friends in need. Not only does he show extreme care and consideration but his bed side manor is second to none. I currently get a shot in the eye once a month from him …
As a new patient, I had my first visit to this office earlier today. Based on some of the reviews, I was expecting to have issues with the office staff, but during the course of my visit with two separate doctors, every member of the staff …
(Translated by Google) I am very upset with the center
They are liars and manipulators I explain
They give me a price of $9,700 to do palpate surgery but they don’t tell you at …
Dr. Kaiser is excellent.
Excellent doctors, especially Dr. Frank Spektor
No one answers the phone, you can’t get an office manager, billing or any human
Dr. Trattler is an extremely knowledgeable and talented physician.
More the 2 hour to take appoiment by phone
They put you on hold for 25+ minutes then transfer you to someone else who doesnt answer
The best place in Miami by far for Lasik. I would recommend them to my family and friends.
My appointment was at 3:00pm but I had two wait until 5pm to see the doctor, so what’s the point of having an appointment?
Dr. Spector is wonderful and has one of the most caring staffs I have experienced in South Florida.
They were overcharging me, the insurance even agreed. Manager was rude, told me not to go back to their office
Dr. Cristobal Cruz Colon is the best ! very caring individual and the staff is amazing always courteous and helpful, I highly recommend them
Horrible customer service !!! It’s literally impossible to call and book and appointment, you wait for 45 minutes then someone answers and instantly hangs up!! Go elsewhere !!!
Great place, clean, all staff are super nice and great. Love this place and will definitely recommend it.🙏😊😇 …
Dr William Trattler and his staff Maria Ham and Elizabeth Vargas, are the most amazing individuals ever… Outstanding customer service.. Bravo Guys!
Lets star saying that i have one of the best insurance in the market they said after they did the service that my insurance don’t cover that service they should let people know how much they have to paid before the service is in the state …
Dr Spektor and staff performed cataract surgery on my aunt Teresa Chea on 5/16/17 left eye and on 6/27/17 right eye, she wanted me to write this review thanking the good doctor and staff for taking so good care of her, they were excellent.
The most ineffective office I have ever been to. Get ready to sit and wait for hours. They have no respect for appointments or that you have other things to do. Find another office because this one will waste HOURS of your life.
Had to wait 2 hours and 15 minutes to see the doctor. No test were needed and I was on time for my appointment, but it took that long in the waiting room just to be seen for follow up appointment.
web site read free eye exam went in blinded me with eye drops with out telling me left me to walk to the bus blind, almost hit by a car then they sent me a bill for the exam of 250 dollars which went to collections and they keep reinstating …
Was seen by Dr Kaiser because it was an emergency,it was a very good experience. He was so professional,caring, explaining everything I was scared I didn’t know what was happening to my eyes,but he put me at ease ,he even helped me with my wheelchair when I was leaving. Thank you so much Dr Kaiser.
I am pleased with my Doctor and the overall experience – HOWEVER the people “selling” the glasses are a different story (!) the person must have been a trainee and i watched her clumsily adjusting my frames which broke in one week at the …
Terrible administration staff, but the worst is Dr. Gabay, who is an absolute disaster and only thinking in the $$$$. All the work is done by the assistants beforehand and then he comes at the end, asks you if you want an examination (“no, …
Horrible customer experience, Dr. Zuniga is the most unprofessional person I have ever met, made me wait for over an hour just for a simple eye exam. I recommend you find another place. These people don’t think that customers have options and they treat you like a number.
I went in for cataract surgery and cane out blinded in that eye. Same surgeon did that to a friend of mind. Stupid us didn’t sue. Other MDe. ok but that man still in practice!
I have surgery scheduled for Tuesday and no one has reached out about pre-op instructions. After multiple calls they call back at the end of day. I missed it and when I call back and I’m put on hold for 10 minutes and at 5:00pm on the dot …
Called after hours on a Friday because I was seeing floaters with intermittent flashes of light. A good friend in the industry (not a doctor) advised me to be seen by an opthamologist asap because I am diabetic. I left a message on the …
I have been going to the Center for more than 30 years. Dr. Frank Spektor is the best doctor you can see. He’s extremely knowledgeable and really cares about his patients. He also has a great sense of humor. My husband and I highly recommend Dr. Spektor.
Awful. The prescription I got was worse than what I had. The prices are 2-3 times what you would pay elsewhere and the service is mass production. After having two pairs of glasses made that were unusable and having to go to a competent …
Trattler and Eisner are good…lenses are fine but it was a mistake to buy my glasses there. First the prescription was wrong and I didn’t have time to leave them for a week to get correct ones made. I needed my glasses. I swore I would …
The center is a money making factory. First encounter and foremost you must pay your copayment no exceptions. I had an eye infection and in my hurry to leave the house I forgot my wallet. I had to virtually beg to be seen; even though I’ve …
I saw Dr. Victoria and she is absolutely wonderful. Had a terrible chalazion and with just one treatment it got so much better. She has great bed-side manner, was kind, and her staff was great too. I would definitely recommend to family and friends!
The Doctor was so rushed to move on to the next patient, he barely spent 2 minutes with me. I waited 3 hours to see him and left with more questions than I went there with. Also, the staff put numbing drops in my eyes without warning me …
I had Lasik performed (last Tuesday) by Dr. Spektor and his excellent team. I was well prepared going in, and the procedure was painless and quick. Recovery was very fast and very easy! I had some tearing that stung a bit in the first few …
Dr. William Trattler is amazing. Thanks to the entire team.
SEVERAL VISITS .I can honestly say ,I would refer a friend. my first visit was to treat a eye cyst ,it was surgically removed without complication or scar by Dr Lee.Several yrs later ,I needed an Eye exam,I had not had one in quite some …
The Center For Excellence in Eye Care is a great place to have any eye situation taken care of all in one convenient place. From a routine eye exam (glasses, contacts) to more complex cases( glaucoma, retina issues, etc) this place can meet …
My first impression I received upon stepping into the Lobby of the building was so extraordinary that I thought that whoever works or has an office in it must be a highly professional and skilled individual. …
Dr. William Trattler changed my life–and I’ve never said that about anyone before. He and the staff inspired confidence from my first visit to the office, and I felt safe and well cared for throughout my treatment. I am extremely grateful.
Dr. Prashant Parekh is fantastic so I am very sorry that the poor review has to do with the fact that the billing department is not competent.
I paid the full balance that was due on the day of my last appointment because …
I made an appt about 2 weeks ago for an eye exam. I informed the receptionist at the time of the call that I had insurance with EyeMed and she said “we take it.” Great. Two weeks later I show up for my appt and Im advised that I would have …
While cataract surgery has become routine, the patient’s participation is still needed for a successful result. Dr, Frank Spektor, and his team, made every step of the process, from first visit, through surgery, and post-op, easy to …
Bad customer service,,it doesn’t matter if u have appointments any way you have to wait more than 2hrs ,,to expensive service for any things.
I have been a patient of Dr. Spektor, one of the ophthalmologists in this group for some time. Recently, I had a cataract develop to the point that it needed replacement surgically. …
PEOPLE, GO SOMEPLACE ELSE!!!
I scheduled an appointment for my daughter and explained that she needed a procedure done so they gave me an appointment to see the ophthalmologist in two …
Beyond disappointed with their customer service. Show up to my appointment for them to tell me my doctor is not in. They called and left a voice mail to reschedule. I proceed to say I got a call after that and I mentioned to them but they …
Dr. Kaiser is a great ophthalmologist , but his staff needs a lot of training in
service attitude toward patients , nobody says please , no manners , no …
I tried every day to make an appointment for the past 10 days. No one answering the phones over there? I guess I should walk over to make my appointment in person.
The WORST PLACE AS FAR AS ANY DOCTOR’S OFFICE!! Do not go here!! They never ever answer phone calls no matter at what time you call. They give contradicting information. Seems like they have a lack of employees and too many patients. …
This center for eye care is fabulous. You are given the best care and treatment you could possibly want. The staff is kind and very caring and make sure you are made as comfortably as possible. Dr. Tratler is a great surgeon – I can see …
I was on time for my appointment and still had to wait 2 hours. The staff was not very friendly and Dr Kasner was rude and not friendly at all. Will not go back there ever again. I do not recommend this place.
Dr. Victoria and her staff are amazing! I had a chalazion in my lower left eyelid removed the other day. She was very delicate and kept me calm during the procedure. She talked to me throughout the procedure and I felt so comfortable. 10/10 would recommend. I look forward to my checkup in a month! Thank you so much! I am very grateful.
Receptionist Melisa scheduled my appointment over the phone, very nice and helpful. When I got there I was amazed of the prompt service and Amaya processed my insurance and all documentation, she is the best! Actually everybody is just …
They do have the best doctors in eye vision , I wasglad to go there , after i noticed that my previous Doctor was not doing enough in respect to my vis. ion . As soon as they saw me they advised me that I had a bad case of glaucoma in my …
Super rude when the answer the phone. However, just getting them to do that is a minor miracle. Not sure what the doctor is like but I can assure you has has some of the worst, most unprofessional people I’ve even encountered working for …
The staff of Dr. Schimel is excellent, very professional and well informed. The receptionist Delia is very thorough and courteous. She explained in detail steps to take so Avmed will still pay for services after Jan 1,2023. Dr. Schimel …
I had cataract surgery in both eyes Dr. Buznego did the procedure he is an excellent professional I went to Nova University Oftalmology Department Dr. Katz a professor check my eyes ask me who did your surgery?- why are you asking Dr.? he said because he did a beautiful surgery he is an artist.
I’ve been going to the center for excellence in eye care for more than 20 years and it used to be one if not the best rye center in the area.
2 Stars because in the last few years it has changed tremendously, to me it …
VERY UNPROFESSIONAL! I was given an appointment for surgery for Dec 1st but when I called Baptist at the number they provided on their standard form, Baptist said they don’t have me scheduled. I called several times and left 3 messages but was never called back after being on hold for a long time. So frustrating!
This review is NOT a reflection of Dr. William Trattler who is fantastic, but from my last appointment ‘attempt’ from 9/12/22, a 6 mo checkup for my glaucoma status. When I got to the counter to check in, the very unfriendly staff female …
If I could, I would not even give one star. I went to see Dr. Ana Victoria for a condition on my eyelid. She is the only doctor to see in the group for anything having to do with eyelids. Before I was allowed to see her I was told, I would …
I would highly recommend Doctor Schimel to anyone as well as all of my friends in need. Not only does he show extreme care and consideration but his bed side manor is second to none. I currently get a shot in the eye once a month from him …
As a new patient, I had my first visit to this office earlier today. Based on some of the reviews, I was expecting to have issues with the office staff, but during the course of my visit with two separate doctors, every member of the staff …
I have very positive experience.
I had an appointment with Dr. Buznego on 10/14/22.
He was very professional and explained everything to me. …