At Center for Pain Management, our providers specialize in minimally invasive, interventional pain management. Our network of pain management clinics serves Indiana in three locations: … See more
Honestly I don’t know what I would have done if it weren’t for Dr K….the staff are professional and very helpful. This place has helped me more than words can say.
Only been here 2 times an I have to say Dr. Ted & the Staff has been great they have been nothing but Professional and have been putting together a plan to help me with my neuropathy…..Thanx Team
Get ready to wait! I have never been here and seen on time! Minimum 3hr visit. They treat you like you’re drug-seeking regardless of your diagnosis. Horrible staff, unprofessional, and an example of what is wrong with American healthcare.
I feel i was not treated fairly as a patient which suffers from severe depression fibromyalgia and spinal stenosis..Dr.Gordon threw me off on a couple of np who im not familiar with anf with him knowing my history he should have looked into …
This review pertains to the Lafayette office. Finally, a group of people who care and listen. I can not speak highly enough about the entire staff. Thank you all for everything.
Everyone is so nice and professional. The Dr really listens to what you have to say! I have been there twice and they waste no time to find out what is wrong and the road to recovery!
They have been very caring about my pain which is appreciated ! Also their admin staff are extremely nice and helpful. Would recommend to anyone that’s truly in pain
Jon Wood
I have RSD/CRPS and was wanting to get ketamine infusions closer to home instead of Atlanta. I went to Indy Pain and saw Dr. K; he proceeded to bad mouth my current physician and wanted to implant a spinal cord stimulator in me. I did not …
I would honestly give it zero stars if possible. The office staff is rude and they don’t care about patients. The communication is awful between the staff. The doctors rush through appointments even after you have waited over 2 hours to see them. Just a horrible place to go.
After reading all the negative stuff I was second guessing my decision, but boy was I wrong, and all the bad comments were wrong in my opinion!
I had my nerves burnt in my back. I have not felt this good in years! I am off my Fentanyl, still need other meds but wow wee!! I feel great!
Left the program for the Indiana Spine Group. Dr. K was rude and uncaring. Ted was abrasive and not a good listener. I was hoping for help and relief, but received neither. I felt like a drug addict with all the urine samples left, the …
I usually spend over an hour there, wish it could be quicker. When a person is in pain it is terrible to have to wait that long in a straight back chair! Please let staff know of this discomfort. When I get home it takes all day to finally get relief!
STAY AWAY…Dr Bush is the most rude, uncaring, person I have ever met. She should not be a Dr. A greeter at Walmart is too good for her. I saw her five times in 2 months. The last 3 visits she raised her voice at me. The last time I was …
I have been a patient with them for approximately 12 years…Wonderful Doctors and NP’s and PA’s as well as MA’s, front desk and checkout are always friendly too…
I’ve a fused right ankle and I must say, pain is at a 6-7 range everyday. I walk with a limp, and some days I can’t even do that. Indiana pain management is my only hope for somewhat of a regular existence.
I wish I had taking the advice of alot of these reviews and DID NOT GO to
The Center for Pain management.
PLEASE, PLEASE FOR THE LOVE A GOD TAKE MY ADVICE AND DON’T GO HERE you will regret it you do!!
I called to get help with my back pain I’m a health care worker myself and I was just returning a voicemail that was lefted for me so I called a couple times and then my phone had another call do you know that a lady name allisa or how ever …
Had my first appointment with the physician Assistant Ted westlund he was best he took time and talked to me about what treatment would work best for me and as bad as I felt he got me laughing I would recommend them to anyone no referral …
Everyone was friendly, helpful. I felt like Ted listened to me, took me seriously, and offered help. That’s a hard combination to find. I look forward to feeling better, and fixing what we can.
Dr.Ted and the whole entire staff are amazing. They actually care about their patients and take their time with you. I’ve had nothing but good experience with this place.
Rude and unprofessional. Expect to spend two or more hours per appointment. The center manages scripts and not pain. Do not go there if you feel bad or in pain it will be mistaken for emotions which is grounds for discharge by a Physician Assistant and you cant see another provider within the practice. This place is a racket.
I wish I could peace 0. As a new patient, the front office staff was rude and didn’t even look at you, I waited forever and saw Dr Bush who was also very rude from the beginning and refused to look at my medical records I had sent over and …
If I could give no stars I would I was placed in a patient’s room and a doctor I’ve never even laid eyes on before came in and basically told me he had looked through five years of my charts and then he was going to reduce my medicine so …
Be prepared to be on the defensive, as you will be treated like a drug addict for having legitimate pain. The “care” is not very friendly or personal. Thinking of finding another practice (but to be clear, not an additional practice, lest I …
Please do your research before turning your excruciating pain over to these people. I had the back injections and have not been out of bed for the last two weeks. My legs are numb but my back is in twice the pain than before. Oh, I was …
I am certain a lot of people have been helped by this facility. They do not get back to patients with urgent requests. I am not a patient, only speaking from what I have observed a family member has endured. I hope communication can improve between stuff and patients crying with pain in a a timely and compassionate fashion.
Center for Pain Management gave me relief just knowing I wouldn’t have to be in pain the rest of my life. I would have given 5 stars, but the injection in my back could not be scheduled right away due to their scheduling.
HORRIBLE!! doesn’t begin to explain what a absolute nightmare this place is! Dr Bush is nothing but a spinal cord stimulator pusher! She’s THE worst pain management Dr I’ve EVER seen! Literally a spinal cord stimulator factory!! In the 10 …
I wouldn’t even give this place 1 star. Dr. Kowlowdki or whatever his name is was the most rudest doctor I’ve ever seen in my life. He acted like my pain wasn’t nothing & treated me like I was a drug seeker. So I’m left in pain, & he didn’t …
This is Medical Service Facilities that take time and efforts with and for their patients. They are direct, honest, carding and focused on the dealing with, treatments and prevention of pain and suffering. Ted is an awesome provider and takes whatever time you need in each appointment. I never feel rushed or push thru as a number
That was the worst experience of my life. He degraded me and didn’t know me to ever past judgement on me. I am on Disability and in chronic pain every day and can’t hardly do anything.. my Doctor retired so I had to go see Doctor Prince …
The worst place I’ve ever been to. Literally. I believe Natalie truly wants to help people. Last month I witnessed Ted slam the door on a Nurse practitioner who was new ( Carrie) wouldn’t let her take care of me. Was in some kind of crap …
They are always on time with appointments and the doctors and staff are very professional and courteous and take the time to listen to you and provide advice and proper medications if needed. Overall the best in many years I have been to for my condition.
Very unprofessional to accuse a patient of being a liar regarding pain medicine, especially one who has had surgery on the back of their foot in addition to existing pain in the knee. I won’t ever return and won’t recommend.
Awful, awful place. Dr. Kolowitz doesn’t deserve a license to practice medicine. He is terribly rude, uncaring and a LIAR. He forced me into having horrific painful and expensive caudal and facet injections from once a month to twice a week …
I have been going to this center since the beginning of May. I’m suppose to have a procedure done which is the back shot. I’ve been trying to call and leave messages for two weeks now and no one calls me back. They say they schedule the …
The office staff is a well oiled machine. Very friendly.
I have entrusted my life and well being to Sandy, she is friendly and listens to me. I don’t verbally communicate well, she understands that.
No social distancing, patient’s gathering to close no help at receptionist. This is a place of business I’ve used on multiple occasions, and usually things are ran smoothly however today was the worst it’s been if you really need to a physician here you may want to wait in vehicle until appointment
I spoke on the phone with Meredith and she scheduled me in and was very polite and professional and a great sense of humor. I look foward to meeting Dr. Fitzgerald and being pain free and have a better quality of life. Having a 1 year who is mobile and another child on the way im going to need all the help i can get.
UPDATE: They FINALLY got me in for the Ketamine infusions I was prescribed nearly a year ago. I must say: the nurses were very caring and helpful, so I’ve bumped my one-star rating up to a three–but I still wouldn’t recommend this place. …
Very rude and unprofessional, been going here for over a year and see Dr Kim. He could care less about the pain that I’m in and that I have other medical issues, today I was scheduled for 8am and I work midnights and don’t get off work …
Mostly everyone is wonderful at this facility. The only thing I don’t like is having to go every month. I just don’t think it’s necessary unless there is a new problem the Dr needs to know about.
The co pays and meds cost is very expensive.
Every single rating is right. Rude. Dr. K. Is completely unprofessional and could care less if you have previous diagnosis. He doesn’t care about you as a person. Treats you like a head case that needs psych help not spinal help. He’ll …
As someone who has suffered with back pain for a long time, I really appreciate the team @ Center for Pain Management. They do NOT push medication, they sincerely try to find & treat the root cause of the pain. Doing things “right” takes …
Teddy was thorough, but thought it was ridiculous to wait two hours in the waiting room and another hour in the examining room. The assistant for Teddy seemed confused at times. …
Yesterday was my first visit. My new doctor is Dr. Bush. She is awesome told me what I was dealing with and answered all my questions. All staff super nice. Only reason a 4 star is the wait. Thank you to all the staff.
God aweful experience, came to pain management for multiple non union fractures muscle apathy, neuropathy, and CRPS 1st month went fine 2nd month Doctor forgot to refill meds went 4 weeks no medication. Month 3 today appointment canceled at time of appointment starting month 2 without medication today
My fiance had an appointment set for 8am and on the way up there our truck over heated. Now I’m not gonna push my truck to blow up to make an appointment when they ain’t gonna pay to fix it. We tried called at quarter til 8 to tell them we …
I have been a patient of Dr. Bush’s for over 9 yrs an Dr. Bush an the nurses are so poliet an very nice. Dr. Bush’s listens to what I say an has helped me with my lower back pain.I would recommend them to anyone that suffers from pain. …
It is very difficult to get results of ordered MRIs from this facility. they do not send results to ordering physicians. when called to retrieve results, all we get is voicemail. Learn to report results of MRIs done at your facility to …
I do not recommend this center. I had an appointment scheduled for a procedure and I called to confirm( as nobody called to confirm) I left a message and my phone call was returned hours later.. upon my surprise I’m informed that they have …
I was worried when I read all the negative comments, I must be in the twilight zone because I get treated very well by everyone, Dr.K has been wonderful…
I have had several neck surgery’s and now have a pain pump so I come in here …
I’ve read many of the reviews posted by the patients. My daughter has experienced the same poor and disrespectful treatment many you have also. I went to 3 appts with her. Less than 10 minutes into the meeting Dr K checked his phone and …
I was a little nervous to make an appt when I read some of the reviews. I’m glad I actually gave CFMP a chance. I have been suffering a long time with this pain. Dr Tedd Westlund is my provider. I like him because he listens. He is a …
My time with Pain Management is very nice you are talked to like you all care about us. It isn’t like most places that run you in and out and you don’t have time to talk about things that you don’t understand and Center for Pain Management …
I had Lumbar Epidural Steroid Injections here and they kept me awake. It was the most awful experience I have ever had. Here in Nevada they put you to sleep. I tried to explain that to the nurse and she argued with me that they did not. Yes …
I would not give one star if it were possible! Dr Bush is the worst Dr I’ve ever been subjected to! For 2 yrs I did all that was asked of my insurance to get epidural injections. I was told at every visit it was the fault of insurance, in …
Nothing but frustration, find another place if possible or be ready to wait and wait. I had an appointment at 10am and did my best to give them the time they clearly needed. I left at 11:30am and all they said was, call this number if you’d …
If you are looking for a opiod, their your place. They will lie to you, Caroline did me, not sure about intentionally as her boss may have given them incorrect information to try to scare patients. But a lie is a lie and she stayed with it …
I have been Dr. Kowlowitz’s patient for over 15 years and have also seen Sandra Dolny, a Certified Physician Assistant, on a monthly basis for many years. I cannot say enough about how grateful I am to Dr. Kowlowitz and Sandy for my pain …
I have been going to the Center for Pain Management for over 6 years. I researched a lot of places before deciding on CPM and Dr. Bush. I was in so much pain when I first started to go. Throughout the years I had many procedures and …
I just wish I would’ve known years earlier my mri records were mix-up with another patient…I understand things happen but mannn I been messed up for 5yrs because of this not being able to work but it’s kool but I lost out on 5yrs of my life yall…thanks to the Lord almighty for his protection
At this office, the staff is so nice and passionate about your health. I don’t know what is do without them. Dr. Ted Westland and Dr. Jocelyn Bush is the best pain Dr’s that I’ve ever went to.
This is unfortunately the most unprofessional clinic I have been to. The front desk has been rude to me for asking a simple question and even hung up on me. I wanted to love this clinic but in professionalism and bed-side manner are lacking …
I wondered why there were all these poor reviews about this agency. Now I know! I was a patient here several years ago and had a great experience. However, I had an appointment one year ago and was sent to CDI for a cat scan that cost me …
Dr Bush and Caroline are very intelligent about the issues you are going through. They both work to make sure they can get a little more control on your ailments and pain. I’m so glad I was able to get into them. At times Dr Bush can be …
I am very surprised by all the negative reviews. I started going here about 3 months ago. Dr. Gordon is my my doctor. He’s always been very nice to me and seems like a compassionate person. I used to go to a different pain management a few …
I’ve been to several Pain Management an this place is by far The BEST!!!. For one they actually care about your pain. A BIG plus is they actually answer the phone!!! As others know that deal with being a Chronic Pain Patient it’s not easy …
I would not give one star except not an option! Dr. Bush is THE worst Dr I’ve ever been subjected to in 57yrs! I fulfilled my pain contract, never abusing meds or using illicit drugs. It’s her job to help my pain or admit she cannot & refer …
I had a great experience at the center for pain management, the personnel from the front desk until you leave are very courteous and friendly, they know there job. Specially Doctor Tolbert is the best. I love her
No one “loves” chronic pain. However, if that’s the hand you’re dealt, you deal with it. Ted is awesome, and very thorough. Also Dr. K and Dr. Gordon are very compassionate. The ONLY problem I’ve had in 4 1/2 years is getting a human on the phone if you have an issue.
I absolutely love Dr. Gordon and his staff! However, the front office staff at the North location are beyond rude!!! I work in the same position at a Dr office and I would never treat my patients the way I was treated. I dread going to …
If I could give this Clinic 0 stars, I would. My husband will no longer be a patient here anymore. I will not use specific names, but he was seen last week on Wednesday for a jolting/shocking feeling 3.5 years after he had a dorsal column …
I’m glad that I found this pain center! After searching for a Dr for 3 years that actually listens, has new suggestions in mind, and does not make me spend hours in a waiting room is a relief …
Dr. Tolbert was great. It took forever for a staff member to manually enter all of my information before I was able to be seen by the doctor, like an hour. The waiting room was a bit grungy. A guy in a wheelchair, obviously paraplegic …
Center for Pain Management is a godsend! All of the staff are helpful, compassionate, and friendly. Specifically, Dr. Bush is amazing!! She cares about all of her patients and works with them to find the best solution for their pain. The …
I’ve been seeing doctor Dr.Bush for about 3 1/2 years now and she is hands down the best doctor I’ve ever seen. Since day one her goal was to help me with my condition. Shes never rushed, Dr. Bush comes in and treats me like a person and I …
I was sent to the Center for Pain Management after my Dr. of 30 years retired, that said, since I was Her patient for so long, I didn’t realize how hard it would be to get treatment for chronic pain! The Center for Pain Management has …
I have been going to the Center for Pain Management on North Meridian for several years now. My assigned PA is Ted and he is awesome (and funny!) He listens to what I have to say and he never rushes me during my appointment. I have also …
I see Barbara she is amazing. I’d been in other clinics and they never listened but here they had me diagnosed and on a plan with in 2 visits. I cried..finally a dr that listens and cares . Life is better and I can talk to them about any …
The office staff and physicians of Center for Pain Management are very caring. I have been going there for years due to numerous Back Fusions/ Surgeries. I see Barbara Kovacs APN who really cares about my pain/health issues. She has …
Dr. Fitzgerald and the surgical staff are top notch. The staff for surgery is outstanding. But their scheduling/office staff needs improvement. If they schedule a procedure before you leave, you’re gold. But if the staff says they’ll call …
Having constant pain is emotionally exhausting and I have always felt genuinely cared for. Not only do I get the time I deserve from my doctors, the time is spent making sure I’m ok and that I understand everything completely. I also feel …
I’ve been patient of Dr Fitzgerald since Jan 2020 and he has done absolutely nothing to help me. I was supposed to have a telemed conference with him yesterday and 5 min before my appointment I get a call saying he’s not going to see me …
I was a new patient seeking immediate pain relief but their policy requires a MRI prior to a simple injection. I felt it completely unnecessary to pay the excessive cost of a MRI, in order to receive a simple injection, as do many other online sources. I replied to them via email with no response.
I am grateful and thankful for The Center For Pain Management for giving me the ability to continue to function in life by prescribing an amazing back brace and medications that ease my body pain. I am almost 70 and have had lots of trauma …
I just got here and I am ready to go! The treatment plan seems to be amazing but dealing with a group of hostile, unprofessional, women is going to result in a real BIG problem real QUICK!!! Nasty over the phone. Nasty in person. Nasty in …
Edit: I spoke with another receptionist who found that Jana had flagged my account and attempted to block all further appointments due to the MRI issue. Candace (I think) was able to access my records and found that I’d had an identical …
Ted gave me a steroid injection for mod-svr shoulder pain which I have had for over 15 years. When the anesthetic wore off the result was amazing! Darn near free from shoulder pain. Hopefully it will last months. Great Job Ted! Thanks.
Dr. Gordon is my life saver. He listens, cares and does the best he can to get me to my best. I love the fact that we discuss natural, healthy lifestyle to help with not only the pain but your overall health. The front staff is awesome, I …
I was through many surgeries and had unbearable pain as a result. I turned to the Center for Pain Management after my Family doctor couldn’t assist any further. He referred me to this center. Dr. K and his team after my second visit my pain …
This office is well run and the wait times are minimal. Dr Gordon is the best pain management Dr. I’ve had and I’ve had 3. The others made you feel like cattle, where the Center for Pain Management takes the time to get to know their patients.
I was referred per my doctor and spent 2 hours waiting to be seen. The doctor was very direct and discussed the various options you have. Unfortunately, she will not give you anything for pain and none of my records had been set. I signed …
I came to Center for Pain Management from another facility. Dr. Gordon and his PA I think are much kinder, and actually sit and discuss things over with you. All the office staff that I have had spoke with etc., has been very polite, kind, …
The professional staff at the Center for Pain Management are all excellent but Dr. Jocelyn Bush and NP Caroline Asava are amazing!
Both ladies are smart, friendly, and very knowledgeable about the causes of pain …
There are very few pain management facilities that are as accommodating as The Center For Pain Management! A very friendly facility and professionally run! I recommend it to anyone dealing with pain!
I’m so glad this practice is no longer in my network. Dr. Tolbert treats her patients like they are going to a methadone clinic. It’s such a shame that such a bright young Phycian has such a God complex. She will learn to listen to her …
I am a retired combat veteran with severe injuries. Dr. K and PA Sandra Dolny has helped me manage unbearable pain and misery to acceptable discomfort. The infusion process literally changed my life. I am now able to do most of my Adult …
Great Staff! And I am so glad for thier Video appointment as opposed to driving to the Northside of Indianapolis from Brownsburg and they were on top of setting up and helping patients with the video dr. Appt since the start of this …
The staff and nurse were exceptionally kind and professional. Dr. Tolbert, however, was not! She was too clinical, abrasive, and rude. There was no bedside manner with her. We will not be returning.
DO NOT SEE DR. BUSH.
She does not look out for her patient’s best interests. She is unprofessional and more concerned with billing for procedures than treating patients …
Did not have good experience let me suffer for a very long time didn’t listen to none of my concerns and didn’t never give me an increase on medication always had a reason why she could never give me an increase and as soon as she gave me …
My appointment couldn’t have gone any better! It was my first time. The staff greeted me as soon as I approached. Since I was a new patient, the front desk person walked me through the paperwork that I needed to complete. Outside of …
I have been going to the center for probably 6 years.
All the staff are friendly and easy to work with. I really appreciate all they have done for myself.
Dr.Gordon is very patient and takes the time to explain procedures and/or medications. Pain control isn’t always achieved in one visit. It’s more of a process in some cases.
Everyone at pain management is absolutely wonderful. April nodine is friendly helpful and very knowledgeable. I would recommend anyone going there absolutely love them thank you everyone at pain management.
Absolutely negligent. Medical documentation was requested from them more then once for my husband and they refused to send it or was TOO LAZY to do it. The secretary on countless occasions took private calls while on the clock instead of doing her work. Just absolutely unprofessional. 0/10 not recommended at all.
I am very happy with Dr. Tolbert and April at Center for Pain Management, I feel very lucky to have them. Everyone there is very kind and I feel well taken care of. I’m so thankful to have this center for pain to go to!
Staff are nice and professional. However, it can be hard to reach them by phone. I have appreciated the care I have received since being referred by one of my primary doctors.
The staff is very friendly and cordial. Sandy is really great. She takes the time to listen to you and has answered my questions better than my own Doctor or even specialist. I highly recommend. Most of time you are in and out in a very …
Ted is awesome! His staff is very nice. But if your one of the last appointments on a Friday you will be left out to dry. Was supposed to have prescriptions but could not get them since they never called it in. You can’t call the fix that …
4 stars for DRs and NPs. Drs will work w you and they listen. 2 stars for office staff for stuff like: returning calls, prescription problems, insurance problems, “red tape” stuff. No sense of urgency and communication is confusing.
The Doctors here are wonderful at working with you and around your individual needs. If you really can’t make an apt they get you reschedule and you don’t have to miss a month
I have been going here for years and have felt that the doctors, PAs and nurses all provide such a warm atmosphere. Also, I feel that my PA is so knowledgeable and able to help me identify new and different ways to help handle my pain. Thank you, Ted.
I am very happy with the Center for Pain Management. I see Ted and he consistently provides me with quality care. On my last visit he walked me out to the receptionist and made sure they had the next intervention set up correctly; going above and beyond.
Been going here for almost two years. Have had multiple procedures in three problem areas which last a long time. Staff and Dr. Tolbert are exceptional. Never have to wait long for appointments.
All the staff are kind and helpful. Dr. Bush has been great in treating my Fibromyalgia, and chronic Back Pain. All my treatments have gone well. Dr Bush is one of a kind and I’m glad she’s my Doctor.
Everyone from the intake personnel to the Staff of nurses and Doctors are truly wonderful. They are thoughtful, cheerful, knowledgeable and patient. And the Surgery Center is AWESOME!
Dr.Ted Westlund is by far the nicest Dr i have ever been to. My previous Dr. Made a mess of me it was Ortho Indy a real mess of a place. Ted got me in gear and saved my life by getting me on a safe track. He always talks to me and treats me …
So far so good. Truth is I’ve lived in Delaware county for 5+ years in it’s darn near impossible to get good medical attention as a Medicaid, middle aged, woman of color. I’ve been thru several pain clinics, neurologists, cardiologist even basic family Drs. April listens and cares.
I have had so much more success dealing with my pain since seeing Dr Gordon. Most pain management places just feed you pills, however, Dr Gordon offers alternative, up to date pain procedures that really help the pain and don’t just mask it with addictive drugs.
I can’t say enough about the pros at this practice, from the physicians, nurses, and surgeons to the back office staff. They know what they’re doing, and they do it well. If you even think pain management is a viable treatment options for what ails you, please do yourself a favor and get in to see these folks.
I am happy to speak with any potential patients that want to hear more about my traumatic experience here, but here’s the TL:DR; Don’t go here for Ketamine Infusions if you can afford to pay privately (I’ve heard Klarity in Greenwood is …
I fell from the 2nd floor of an apartment house when I worked construction in 1991. I compacted my spine and have been in and out of traction throughout the years. The pain only gets worse with time. I have seen orthopedic doctors, …
Staff is very helpful and knowledgeable. Dr. Bush is nothing short of amazing, she has helped me get my life back! I couldn’t begin to thank her enough.
Dr.Bush is very professional, courteous, knowledgeable, and thorough! She has been a Godsend! I have finally found a doctor who cares and wants help my pain to go away!. I have been in pain for years!
Very Grateful!
I first went to Center for Pain Mgmt 23 years ago because of my insurance I had to go somewhere else. When my pain doctor no longer was seeing patients I contacted them again and I am so happy I did. I love my doctor I love his Nurse …
Dr. Sandy D. is extraordinary! She’s a great testimony to the Pain Management profession. Her holalistic approach to treatment has been superior to any that I have received since sustaining the injury. (2009) To the rest of the Staff, thank …
If you need a doctor that really cares about the pain you are in, this is the place to go. Dr. Gordon and Kristin Goss, N.P., are the best. They listen to you and talk to you, not at you. They know that you know your body better than they …
I have seen Dr. Gordon and Kristin, NP for several years now. We drive a significant distance to be seen, and I wouldn’t go anywhere else! My office visits are usually very timely, and all the staff members are really friendly and …
Staff is very helpful, not at first but eventually. However, Dr Tolbert is void of bedside manner and does not care about the patient. She at one point left me without medication and I went to withdrawal. I called to ask for help and let them know, it didn’t help better go somewhere else if you want to feel safe.
I’ve been going to Center for Pain for many years now. I see Ted. He is awesome, funny and has helped me out in alot of way with my RA. When he is on vacation or what-not, and I see another doctor, they are also caring , just as if they …
Jennifer Emmert is the best I have seen in 53 years. She cares and truly has a big warm heart. Love her dearly. Everyone in the office has been great. I have been a patient there for almost three years and I will do whatever to keep Jennifer over my care
As I’ve posted before, Dr. Jocelyn Bush installed a Spinal Cord Stimulator Implant in my back six weeks ago because I was experiencing severe sciatic nerve leg pain. It has greatly reduced my pain level – a tremendous blessing. My thanks to …
I am always greeted and checked in by a friendly staff. April is my pain specialist and has been awesome helping me work threw pain treatment solutions in the many stages of my recovery and illness. I was very discouraged that my health …
I dealt with doctors and specialists for 5 years trying to determine my pain issues. The bottom line was 0no single procedure was going to cure the pain. The last specialist I saw recommended the Center for Pain Management. …
Center for Pain Management was able to help with several issues I have been
dealing with for many years. For many
years I was going to another well known …
I have been seen by Dr Bush and Caroline since 2010. They are always looking for new ways to improve my pain and overall health. They are both very knowledgeable, professional, personable rockstars! I tried several doctors before I found Dr …
I love Dr. Gordon. From day one Dr. Gordon has always listened to me and didn’t make me feel like just another patient in line. I can tell that he sincerely cares about his patients. The staff is really nice & some are flippin …
Absolutely the best doctor I have ever been to. She cares for her patients more than I could have ever imagined! When you go to her in pain, she doesn’t even slow down until she has started on the path of relieving your pain and not just …
I’ve been seeing Sandra NP for about 2 years, she’s always friendly, listens and actually likes her job. Lol. So no complaints. Only it can be hard to get someone on the phone, through experience, you have to know which buttons to push in …
This ACPM has done so much for me the last sixteen years. I have them to thank for their expertise in keeping me in the best shape I can be after a devastating accident. They have a program that I have found useful and shows research and …
I gave 5 stars because once you are able to get to the proper medical staff they are top tier and have helped me without a doubt. I will continue to seek help for chronic pain issues as it evolves. Now, that said there are obstacles to …
I work with Caroline and she is AMAZING. She will support you, work with you, listens, and works hard to make sure that you understand everything that she recommends/prescribes. She is always willing to go to bat for me when other doctors …
Excellent care
Great doctors…. Love dr sandy
Absolutely never answer phone or call back!
My experience with the pain center is ok
Excellent care
Great doctors and very friendly office.
Finally a place where someone really wants to see you feel better. I’m very happy with the referral to them.
Have lower back pain that are helping me overcome that
2.5 hours late to get in my appointment.
Dr. Tolbert is an amazing doctor.
Excellent service
Had an apt for 830am, brought in the room an hour later. 2 hours later still waiting to see the doctor. This place is a joke!
Great staff. Always kind and always concerned about how I am doing.
Service was great.
Staff is always kind and caring, friendly.
Good
The office is still scared of COVID and wants people to wear masks.
I love dr April !!!!!!!
Very unorganized facility. Extreme waiting time 2 plus hours.
I love them but they never answer the phone, or return messages
Efficient Meeta my needs
Honestly I don’t know what I would have done if it weren’t for Dr K….the staff are professional and very helpful. This place has helped me more than words can say.
Staff is friendly and helpful. Dr was professional, but still friendly.
Always very respectful, to everyone. Helpful, nice, and never waking away with unanswered questions. The Perfect place.
This is a great place where they care about their patience I have been a patient for 9 years
Hi,this is Pamela, and I’ve never had a bad experience at the Center for Pain Management.
Friendly Staff that is always welcoming, Excellent care from doctors.
Great doctors and nurses, nice atmosphere, convenient location, parking is close to entrances and covered shelter for dtop off.
Dr. Kim always listens closely to what I am saying. He also suggests things that would help me personally.
They treat you like you matter they listened to what I said , and started finding out what’s happening to my body this is my second visit
Dr Bush and her staff were awesome. The wait time was a little long but I will go back again.
Doctor was very nice and thorough. Admission was easy. No complaints
Friendly, professional, mostly on time.
Dr Fitzgerald is awesome. Caring, concerning doctor. A+ from me. Little wait times
Only been here 2 times an I have to say Dr. Ted & the Staff has been great they have been nothing but Professional and have been putting together a plan to help me with my neuropathy…..Thanx Team
Ted Westlund is great and every time I go he really listens to me and works with me to help make a plan to manage my pain.
Always exceptional “customer service!”
The doctor’s here were nice and went out there way to help my elderly cousin….. Dr. Bush thank you for helping him and going beyond the call of duty….
Hardly ever see a Doctor.
Overall good place. Some adjustments on customer service for one rep would help. Dr Ted is wonderful.
I was 15 minutes early for my apt but after waiting 70 minutes past my apt time I left. I don’t want a medical partner that does not respect my time.
The Doctors and PA’s here are excellent. I have had no problems here whatsoever. They care about your health.
Everyone is understanding and kind. They are all on my side trying to help me with my pain. I can’t ask for more.
The staff is exceptionally polite as well as the NP i saw he really seemed to care about what was going on with me mentally and physically thank you
I see PA Sandy be she is awesome. Listens to your concerns and makes you feel comfortable.
Dr.Ted is a good doctor. He listened to my issues and was able to prescribe a pain medication that is helping me.
Great staff and great Doc !!!
I find Dr. Gordon very friendly and concerned. He has been most helpful regarding the pain I continue to have after a serious car accident.
Dr Flash is great !! The only issue is the wait before the procedure. The surgical nurse’s were fantastic !!!
No change my pain level in my lower back
Great staff and Doctor Rutledge.
Love Caroline!!! So nice & helpful
Great place to go, everyone is caring and in like the last place I went they really take care of you!!!
Love Dr. Tolbert
Great experience. Awesome staff.
Get ready to wait! I have never been here and seen on time! Minimum 3hr visit. They treat you like you’re drug-seeking regardless of your diagnosis. Horrible staff, unprofessional, and an example of what is wrong with American healthcare.
Great people. Good service!
I feel i was not treated fairly as a patient which suffers from severe depression fibromyalgia and spinal stenosis..Dr.Gordon threw me off on a couple of np who im not familiar with anf with him knowing my history he should have looked into …
This review pertains to the Lafayette office. Finally, a group of people who care and listen. I can not speak highly enough about the entire staff. Thank you all for everything.
Everyone is so nice and professional. The Dr really listens to what you have to say! I have been there twice and they waste no time to find out what is wrong and the road to recovery!
Friendly office staff, helpful back in personnel. Glad I was able to get in to see Dr. Bush so quickly.
They have been very caring about my pain which is appreciated ! Also their admin staff are extremely nice and helpful. Would recommend to anyone that’s truly in pain
Jon Wood
I have RSD/CRPS and was wanting to get ketamine infusions closer to home instead of Atlanta. I went to Indy Pain and saw Dr. K; he proceeded to bad mouth my current physician and wanted to implant a spinal cord stimulator in me. I did not …
I would honestly give it zero stars if possible. The office staff is rude and they don’t care about patients. The communication is awful between the staff. The doctors rush through appointments even after you have waited over 2 hours to see them. Just a horrible place to go.
Very attentive to your needs. Looks for many ways to try to help you
After reading all the negative stuff I was second guessing my decision, but boy was I wrong, and all the bad comments were wrong in my opinion!
I had my nerves burnt in my back. I have not felt this good in years! I am off my Fentanyl, still need other meds but wow wee!! I feel great!
Everyone is very nice and respective.
Left the program for the Indiana Spine Group. Dr. K was rude and uncaring. Ted was abrasive and not a good listener. I was hoping for help and relief, but received neither. I felt like a drug addict with all the urine samples left, the …
I usually spend over an hour there, wish it could be quicker. When a person is in pain it is terrible to have to wait that long in a straight back chair! Please let staff know of this discomfort. When I get home it takes all day to finally get relief!
STAY AWAY…Dr Bush is the most rude, uncaring, person I have ever met. She should not be a Dr. A greeter at Walmart is too good for her. I saw her five times in 2 months. The last 3 visits she raised her voice at me. The last time I was …
Excellent services, friendly staff, great place to go.
They all were very nice and Dr was very interested and listen to you without any interruption.I would recommend them !!
I have been a patient with them for approximately 12 years…Wonderful Doctors and NP’s and PA’s as well as MA’s, front desk and checkout are always friendly too…
I’ve a fused right ankle and I must say, pain is at a 6-7 range everyday. I walk with a limp, and some days I can’t even do that. Indiana pain management is my only hope for somewhat of a regular existence.
I love my doctor’s they really listen to me and try to find other avenues than prescribing me a bunch of pills.
I wish I had taking the advice of alot of these reviews and DID NOT GO to
The Center for Pain management.
PLEASE, PLEASE FOR THE LOVE A GOD TAKE MY ADVICE AND DON’T GO HERE you will regret it you do!!
I called to get help with my back pain I’m a health care worker myself and I was just returning a voicemail that was lefted for me so I called a couple times and then my phone had another call do you know that a lady name allisa or how ever …
I love it there Ted is great
Had my first appointment with the physician Assistant Ted westlund he was best he took time and talked to me about what treatment would work best for me and as bad as I felt he got me laughing I would recommend them to anyone no referral …
Everyone was friendly, helpful. I felt like Ted listened to me, took me seriously, and offered help. That’s a hard combination to find. I look forward to feeling better, and fixing what we can.
Dr.Ted and the whole entire staff are amazing. They actually care about their patients and take their time with you. I’ve had nothing but good experience with this place.
Love all the staff and Dr. Bush
Everyone is always so nice and friendly nothing but good things to say. Thanks !
Rude and unprofessional. Expect to spend two or more hours per appointment. The center manages scripts and not pain. Do not go there if you feel bad or in pain it will be mistaken for emotions which is grounds for discharge by a Physician Assistant and you cant see another provider within the practice. This place is a racket.
I wish I could peace 0. As a new patient, the front office staff was rude and didn’t even look at you, I waited forever and saw Dr Bush who was also very rude from the beginning and refused to look at my medical records I had sent over and …
Dr Sandy is so kind and down to earth. I’ve been going to her for approximately 6 years now, she truly does care about you and your pain..
I love Dr. Bush and her staff!
If I could give no stars I would I was placed in a patient’s room and a doctor I’ve never even laid eyes on before came in and basically told me he had looked through five years of my charts and then he was going to reduce my medicine so …
Be prepared to be on the defensive, as you will be treated like a drug addict for having legitimate pain. The “care” is not very friendly or personal. Thinking of finding another practice (but to be clear, not an additional practice, lest I …
This place has kept me up vertical for years now. I can’t thank them enough
Please do your research before turning your excruciating pain over to these people. I had the back injections and have not been out of bed for the last two weeks. My legs are numb but my back is in twice the pain than before. Oh, I was …
I am certain a lot of people have been helped by this facility. They do not get back to patients with urgent requests. I am not a patient, only speaking from what I have observed a family member has endured. I hope communication can improve between stuff and patients crying with pain in a a timely and compassionate fashion.
Center for Pain Management gave me relief just knowing I wouldn’t have to be in pain the rest of my life. I would have given 5 stars, but the injection in my back could not be scheduled right away due to their scheduling.
HORRIBLE!! doesn’t begin to explain what a absolute nightmare this place is! Dr Bush is nothing but a spinal cord stimulator pusher! She’s THE worst pain management Dr I’ve EVER seen! Literally a spinal cord stimulator factory!! In the 10 …
I wouldn’t even give this place 1 star. Dr. Kowlowdki or whatever his name is was the most rudest doctor I’ve ever seen in my life. He acted like my pain wasn’t nothing & treated me like I was a drug seeker. So I’m left in pain, & he didn’t …
This is Medical Service Facilities that take time and efforts with and for their patients. They are direct, honest, carding and focused on the dealing with, treatments and prevention of pain and suffering. Ted is an awesome provider and takes whatever time you need in each appointment. I never feel rushed or push thru as a number
That was the worst experience of my life. He degraded me and didn’t know me to ever past judgement on me. I am on Disability and in chronic pain every day and can’t hardly do anything.. my Doctor retired so I had to go see Doctor Prince …
The worst place I’ve ever been to. Literally. I believe Natalie truly wants to help people. Last month I witnessed Ted slam the door on a Nurse practitioner who was new ( Carrie) wouldn’t let her take care of me. Was in some kind of crap …
They are always on time with appointments and the doctors and staff are very professional and courteous and take the time to listen to you and provide advice and proper medications if needed. Overall the best in many years I have been to for my condition.
Very unprofessional to accuse a patient of being a liar regarding pain medicine, especially one who has had surgery on the back of their foot in addition to existing pain in the knee. I won’t ever return and won’t recommend.
They are very wonderful people I love the people that work there
Awful, awful place. Dr. Kolowitz doesn’t deserve a license to practice medicine. He is terribly rude, uncaring and a LIAR. He forced me into having horrific painful and expensive caudal and facet injections from once a month to twice a week …
I have been going to this center since the beginning of May. I’m suppose to have a procedure done which is the back shot. I’ve been trying to call and leave messages for two weeks now and no one calls me back. They say they schedule the …
The office staff is a well oiled machine. Very friendly.
I have entrusted my life and well being to Sandy, she is friendly and listens to me. I don’t verbally communicate well, she understands that.
No social distancing, patient’s gathering to close no help at receptionist. This is a place of business I’ve used on multiple occasions, and usually things are ran smoothly however today was the worst it’s been if you really need to a physician here you may want to wait in vehicle until appointment
I spoke on the phone with Meredith and she scheduled me in and was very polite and professional and a great sense of humor. I look foward to meeting Dr. Fitzgerald and being pain free and have a better quality of life. Having a 1 year who is mobile and another child on the way im going to need all the help i can get.
UPDATE: They FINALLY got me in for the Ketamine infusions I was prescribed nearly a year ago. I must say: the nurses were very caring and helpful, so I’ve bumped my one-star rating up to a three–but I still wouldn’t recommend this place. …
Very rude and unprofessional, been going here for over a year and see Dr Kim. He could care less about the pain that I’m in and that I have other medical issues, today I was scheduled for 8am and I work midnights and don’t get off work …
Sandy is always great and the other staff as well!!
Very professional staff
It is a great place all the people there care about you I have told people about y’all
Mostly everyone is wonderful at this facility. The only thing I don’t like is having to go every month. I just don’t think it’s necessary unless there is a new problem the Dr needs to know about.
The co pays and meds cost is very expensive.
Every single rating is right. Rude. Dr. K. Is completely unprofessional and could care less if you have previous diagnosis. He doesn’t care about you as a person. Treats you like a head case that needs psych help not spinal help. He’ll …
These people are professional and treat you with kindness and understand your pain issues.?
As someone who has suffered with back pain for a long time, I really appreciate the team @ Center for Pain Management. They do NOT push medication, they sincerely try to find & treat the root cause of the pain. Doing things “right” takes …
Teddy was thorough, but thought it was ridiculous to wait two hours in the waiting room and another hour in the examining room. The assistant for Teddy seemed confused at times. …
Yesterday was my first visit. My new doctor is Dr. Bush. She is awesome told me what I was dealing with and answered all my questions. All staff super nice. Only reason a 4 star is the wait. Thank you to all the staff.
God aweful experience, came to pain management for multiple non union fractures muscle apathy, neuropathy, and CRPS 1st month went fine 2nd month Doctor forgot to refill meds went 4 weeks no medication. Month 3 today appointment canceled at time of appointment starting month 2 without medication today
My fiance had an appointment set for 8am and on the way up there our truck over heated. Now I’m not gonna push my truck to blow up to make an appointment when they ain’t gonna pay to fix it. We tried called at quarter til 8 to tell them we …
I have been a patient of Dr. Bush’s for over 9 yrs an Dr. Bush an the nurses are so poliet an very nice. Dr. Bush’s listens to what I say an has helped me with my lower back pain.I would recommend them to anyone that suffers from pain. …
Always a great experience. They really listen and care about their patients
It is very difficult to get results of ordered MRIs from this facility. they do not send results to ordering physicians. when called to retrieve results, all we get is voicemail. Learn to report results of MRIs done at your facility to …
I do not recommend this center. I had an appointment scheduled for a procedure and I called to confirm( as nobody called to confirm) I left a message and my phone call was returned hours later.. upon my surprise I’m informed that they have …
I was worried when I read all the negative comments, I must be in the twilight zone because I get treated very well by everyone, Dr.K has been wonderful…
I have had several neck surgery’s and now have a pain pump so I come in here …
I’ve read many of the reviews posted by the patients. My daughter has experienced the same poor and disrespectful treatment many you have also. I went to 3 appts with her. Less than 10 minutes into the meeting Dr K checked his phone and …
I was a little nervous to make an appt when I read some of the reviews. I’m glad I actually gave CFMP a chance. I have been suffering a long time with this pain. Dr Tedd Westlund is my provider. I like him because he listens. He is a …
My time with Pain Management is very nice you are talked to like you all care about us. It isn’t like most places that run you in and out and you don’t have time to talk about things that you don’t understand and Center for Pain Management …
I had Lumbar Epidural Steroid Injections here and they kept me awake. It was the most awful experience I have ever had. Here in Nevada they put you to sleep. I tried to explain that to the nurse and she argued with me that they did not. Yes …
I would not give one star if it were possible! Dr Bush is the worst Dr I’ve ever been subjected to! For 2 yrs I did all that was asked of my insurance to get epidural injections. I was told at every visit it was the fault of insurance, in …
Nothing but frustration, find another place if possible or be ready to wait and wait. I had an appointment at 10am and did my best to give them the time they clearly needed. I left at 11:30am and all they said was, call this number if you’d …
If you are looking for a opiod, their your place. They will lie to you, Caroline did me, not sure about intentionally as her boss may have given them incorrect information to try to scare patients. But a lie is a lie and she stayed with it …
They waited 6 months to tell me they messed up my back worse never going back
The doctors I see when I go really care about needs. And they are very kind 😊 …
I have been Dr. Kowlowitz’s patient for over 15 years and have also seen Sandra Dolny, a Certified Physician Assistant, on a monthly basis for many years. I cannot say enough about how grateful I am to Dr. Kowlowitz and Sandy for my pain …
I have been going to the Center for Pain Management for over 6 years. I researched a lot of places before deciding on CPM and Dr. Bush. I was in so much pain when I first started to go. Throughout the years I had many procedures and …
I just wish I would’ve known years earlier my mri records were mix-up with another patient…I understand things happen but mannn I been messed up for 5yrs because of this not being able to work but it’s kool but I lost out on 5yrs of my life yall…thanks to the Lord almighty for his protection
At this office, the staff is so nice and passionate about your health. I don’t know what is do without them. Dr. Ted Westland and Dr. Jocelyn Bush is the best pain Dr’s that I’ve ever went to.
This is unfortunately the most unprofessional clinic I have been to. The front desk has been rude to me for asking a simple question and even hung up on me. I wanted to love this clinic but in professionalism and bed-side manner are lacking …
I wondered why there were all these poor reviews about this agency. Now I know! I was a patient here several years ago and had a great experience. However, I had an appointment one year ago and was sent to CDI for a cat scan that cost me …
Love it, love dr bush and Caroline. Very helpful
Dr Bush and Caroline are very intelligent about the issues you are going through. They both work to make sure they can get a little more control on your ailments and pain. I’m so glad I was able to get into them. At times Dr Bush can be …
I am very surprised by all the negative reviews. I started going here about 3 months ago. Dr. Gordon is my my doctor. He’s always been very nice to me and seems like a compassionate person. I used to go to a different pain management a few …
Very friendly staff! I always feel like they have my best interest when I go for appointments and when I have questions.
I’ve been to several Pain Management an this place is by far The BEST!!!. For one they actually care about your pain. A BIG plus is they actually answer the phone!!! As others know that deal with being a Chronic Pain Patient it’s not easy …
Dr. Gordon and all of his staff are wonderful!
I would not give one star except not an option! Dr. Bush is THE worst Dr I’ve ever been subjected to in 57yrs! I fulfilled my pain contract, never abusing meds or using illicit drugs. It’s her job to help my pain or admit she cannot & refer …
I had a great experience at the center for pain management, the personnel from the front desk until you leave are very courteous and friendly, they know there job. Specially Doctor Tolbert is the best. I love her
No one “loves” chronic pain. However, if that’s the hand you’re dealt, you deal with it. Ted is awesome, and very thorough. Also Dr. K and Dr. Gordon are very compassionate. The ONLY problem I’ve had in 4 1/2 years is getting a human on the phone if you have an issue.
I absolutely love Dr. Gordon and his staff! However, the front office staff at the North location are beyond rude!!! I work in the same position at a Dr office and I would never treat my patients the way I was treated. I dread going to …
If I could give this Clinic 0 stars, I would. My husband will no longer be a patient here anymore. I will not use specific names, but he was seen last week on Wednesday for a jolting/shocking feeling 3.5 years after he had a dorsal column …
I’m glad that I found this pain center! After searching for a Dr for 3 years that actually listens, has new suggestions in mind, and does not make me spend hours in a waiting room is a relief …
Dr. Tolbert was great. It took forever for a staff member to manually enter all of my information before I was able to be seen by the doctor, like an hour. The waiting room was a bit grungy. A guy in a wheelchair, obviously paraplegic …
Center for Pain Management is a godsend! All of the staff are helpful, compassionate, and friendly. Specifically, Dr. Bush is amazing!! She cares about all of her patients and works with them to find the best solution for their pain. The …
this place is great they cater to your needs they are concerned about your condition and they listen to you they are the best.
I’ve been seeing doctor Dr.Bush for about 3 1/2 years now and she is hands down the best doctor I’ve ever seen. Since day one her goal was to help me with my condition. Shes never rushed, Dr. Bush comes in and treats me like a person and I …
I was sent to the Center for Pain Management after my Dr. of 30 years retired, that said, since I was Her patient for so long, I didn’t realize how hard it would be to get treatment for chronic pain! The Center for Pain Management has …
I have been going to the Center for Pain Management on North Meridian for several years now. My assigned PA is Ted and he is awesome (and funny!) He listens to what I have to say and he never rushes me during my appointment. I have also …
I see Barbara she is amazing. I’d been in other clinics and they never listened but here they had me diagnosed and on a plan with in 2 visits. I cried..finally a dr that listens and cares . Life is better and I can talk to them about any …
The office staff and physicians of Center for Pain Management are very caring. I have been going there for years due to numerous Back Fusions/ Surgeries. I see Barbara Kovacs APN who really cares about my pain/health issues. She has …
They have really been a big help, I appreciate what they do & how they care for the people they see. I’m thankful!
Dr. Fitzgerald and the surgical staff are top notch. The staff for surgery is outstanding. But their scheduling/office staff needs improvement. If they schedule a procedure before you leave, you’re gold. But if the staff says they’ll call …
Having constant pain is emotionally exhausting and I have always felt genuinely cared for. Not only do I get the time I deserve from my doctors, the time is spent making sure I’m ok and that I understand everything completely. I also feel …
I’ve been patient of Dr Fitzgerald since Jan 2020 and he has done absolutely nothing to help me. I was supposed to have a telemed conference with him yesterday and 5 min before my appointment I get a call saying he’s not going to see me …
I was a new patient seeking immediate pain relief but their policy requires a MRI prior to a simple injection. I felt it completely unnecessary to pay the excessive cost of a MRI, in order to receive a simple injection, as do many other online sources. I replied to them via email with no response.
I am grateful and thankful for The Center For Pain Management for giving me the ability to continue to function in life by prescribing an amazing back brace and medications that ease my body pain. I am almost 70 and have had lots of trauma …
Awesome staff. Helpful and informative. Been going here for Five years and they always listen to your concerns.
I just got here and I am ready to go! The treatment plan seems to be amazing but dealing with a group of hostile, unprofessional, women is going to result in a real BIG problem real QUICK!!! Nasty over the phone. Nasty in person. Nasty in …
Ted and the other providers always seem to genuinely care about their patients
Edit: I spoke with another receptionist who found that Jana had flagged my account and attempted to block all further appointments due to the MRI issue. Candace (I think) was able to access my records and found that I’d had an identical …
Ted gave me a steroid injection for mod-svr shoulder pain which I have had for over 15 years. When the anesthetic wore off the result was amazing! Darn near free from shoulder pain. Hopefully it will last months. Great Job Ted! Thanks.
I just love Caroline. She has such a sweet spirit.
Joselyn Bush is the best. She listen to my needs and make sure she treats my pain
Sandy is always respectful and takes her time to review my issues and even takes time to ask about my family and home life. Always a great visit and
Dr. Gordon is my life saver. He listens, cares and does the best he can to get me to my best. I love the fact that we discuss natural, healthy lifestyle to help with not only the pain but your overall health. The front staff is awesome, I …
Dr Gordon is very kind, professional and compassionate!!👍🏼👍🏼👍🏼 …
I must say that I’ve always received the absolute BEST CARE from the entire staff at the Indianapolis Center For Pain Management! ♥️🙏🏾♥️ …
I was through many surgeries and had unbearable pain as a result. I turned to the Center for Pain Management after my Family doctor couldn’t assist any further. He referred me to this center. Dr. K and his team after my second visit my pain …
Ted is a great person that also has had issues with his back also
This office is well run and the wait times are minimal. Dr Gordon is the best pain management Dr. I’ve had and I’ve had 3. The others made you feel like cattle, where the Center for Pain Management takes the time to get to know their patients.
Mis-diagnosed, lost exrays, a physician ‘s assistant with the bed side manner of a concrete wall and the touch of a machine.
I was referred per my doctor and spent 2 hours waiting to be seen. The doctor was very direct and discussed the various options you have. Unfortunately, she will not give you anything for pain and none of my records had been set. I signed …
Great Dr. very attentive. Would recommended her to everyone that is in need of a pain specialist.
They are very friendly you get right in.. very easy to schedule.. 5 stars all the way around
I’ve had all positive experiences there. I see April Nodine, who is wonderful!
Very professional. In and out in great time. Dena is excellent.
I came to Center for Pain Management from another facility. Dr. Gordon and his PA I think are much kinder, and actually sit and discuss things over with you. All the office staff that I have had spoke with etc., has been very polite, kind, …
The professional staff at the Center for Pain Management are all excellent but Dr. Jocelyn Bush and NP Caroline Asava are amazing!
Both ladies are smart, friendly, and very knowledgeable about the causes of pain …
The staff is very friendly and helpful. Ted Westlund is very compassionate and caring.
Staff is very professional and supportive. There is no shaming in this practice. Well organized.
Always seen in a timely manner and when things are running behind they are always apologetic. Very nice Receptionist, assistants and Dr. Assistant.
Absolutely love Dr. Gordon, Kristin Goss and all of the staff here!
There are very few pain management facilities that are as accommodating as The Center For Pain Management! A very friendly facility and professionally run! I recommend it to anyone dealing with pain!
I’m so glad this practice is no longer in my network. Dr. Tolbert treats her patients like they are going to a methadone clinic. It’s such a shame that such a bright young Phycian has such a God complex. She will learn to listen to her …
My procedure went as expected with very good results. Dr. Gordon was very thorough in explaining the options and expectations
I am a retired combat veteran with severe injuries. Dr. K and PA Sandra Dolny has helped me manage unbearable pain and misery to acceptable discomfort. The infusion process literally changed my life. I am now able to do most of my Adult …
Great Staff! And I am so glad for thier Video appointment as opposed to driving to the Northside of Indianapolis from Brownsburg and they were on top of setting up and helping patients with the video dr. Appt since the start of this …
Great experience with Dr. Rutledge, every visit has been awesome: very friendly and likes to communicate with his patients.
The staff and nurse were exceptionally kind and professional. Dr. Tolbert, however, was not! She was too clinical, abrasive, and rude. There was no bedside manner with her. We will not be returning.
Been a patient for 7 years, MUCH improvement in past several years, office remodel helps a lot, people much improved
DO NOT SEE DR. BUSH.
She does not look out for her patient’s best interests. She is unprofessional and more concerned with billing for procedures than treating patients …
I couldn’t imagine a better person than Ted! He always listens to everything I say, and his nurses are amazing
These Doctors are the best. I’ve been to many different places and these Doctors truly care and they listen to what you have to say.
Did not have good experience let me suffer for a very long time didn’t listen to none of my concerns and didn’t never give me an increase on medication always had a reason why she could never give me an increase and as soon as she gave me …
I saw Dr. Bush’s NP. She’s always so kind and caring, and thorough. I’m very happy to be under her, and Dr. Bush’s, care.
My appointment couldn’t have gone any better! It was my first time. The staff greeted me as soon as I approached. Since I was a new patient, the front desk person walked me through the paperwork that I needed to complete. Outside of …
everyone is friendly, patient, listens and true care about US ( all patients).
Meaning.. they truly love what they do!
I have been going to the center for probably 6 years.
All the staff are friendly and easy to work with. I really appreciate all they have done for myself.
From when I started, now, I’m 80 % better. My doctor and the staff are wonderful
Dr.Gordon is very patient and takes the time to explain procedures and/or medications. Pain control isn’t always achieved in one visit. It’s more of a process in some cases.
Everyone at pain management is absolutely wonderful. April nodine is friendly helpful and very knowledgeable. I would recommend anyone going there absolutely love them thank you everyone at pain management.
Absolutely negligent. Medical documentation was requested from them more then once for my husband and they refused to send it or was TOO LAZY to do it. The secretary on countless occasions took private calls while on the clock instead of doing her work. Just absolutely unprofessional. 0/10 not recommended at all.
My Doctor, Dr. Tolbert is awesome! She listens and makes sure that I get optimum care. The staff is great as well.
I am very happy with Dr. Tolbert and April at Center for Pain Management, I feel very lucky to have them. Everyone there is very kind and I feel well taken care of. I’m so thankful to have this center for pain to go to!
I’ve been going to see Dr Bush and
Caroline for about 5 years and they are the best. Everyone there is great.
Staff are nice and professional. However, it can be hard to reach them by phone. I have appreciated the care I have received since being referred by one of my primary doctors.
The staff is very friendly and cordial. Sandy is really great. She takes the time to listen to you and has answered my questions better than my own Doctor or even specialist. I highly recommend. Most of time you are in and out in a very …
Ted is awesome! His staff is very nice. But if your one of the last appointments on a Friday you will be left out to dry. Was supposed to have prescriptions but could not get them since they never called it in. You can’t call the fix that …
I see Ted every month. I usually get right in for my appointment-very little waiting time. Ted is always thorough and helpful in managing my pain.
4 stars for DRs and NPs. Drs will work w you and they listen. 2 stars for office staff for stuff like: returning calls, prescription problems, insurance problems, “red tape” stuff. No sense of urgency and communication is confusing.
The Doctors here are wonderful at working with you and around your individual needs. If you really can’t make an apt they get you reschedule and you don’t have to miss a month
I have been going here for years and have felt that the doctors, PAs and nurses all provide such a warm atmosphere. Also, I feel that my PA is so knowledgeable and able to help me identify new and different ways to help handle my pain. Thank you, Ted.
I am very happy with the Center for Pain Management. I see Ted and he consistently provides me with quality care. On my last visit he walked me out to the receptionist and made sure they had the next intervention set up correctly; going above and beyond.
Been going here for almost two years. Have had multiple procedures in three problem areas which last a long time. Staff and Dr. Tolbert are exceptional. Never have to wait long for appointments.
All the staff are kind and helpful. Dr. Bush has been great in treating my Fibromyalgia, and chronic Back Pain. All my treatments have gone well. Dr Bush is one of a kind and I’m glad she’s my Doctor.
Everyone from the intake personnel to the Staff of nurses and Doctors are truly wonderful. They are thoughtful, cheerful, knowledgeable and patient. And the Surgery Center is AWESOME!
Dr.Ted Westlund is by far the nicest Dr i have ever been to. My previous Dr. Made a mess of me it was Ortho Indy a real mess of a place. Ted got me in gear and saved my life by getting me on a safe track. He always talks to me and treats me …
So far so good. Truth is I’ve lived in Delaware county for 5+ years in it’s darn near impossible to get good medical attention as a Medicaid, middle aged, woman of color. I’ve been thru several pain clinics, neurologists, cardiologist even basic family Drs. April listens and cares.
I have had so much more success dealing with my pain since seeing Dr Gordon. Most pain management places just feed you pills, however, Dr Gordon offers alternative, up to date pain procedures that really help the pain and don’t just mask it with addictive drugs.
I can’t say enough about the pros at this practice, from the physicians, nurses, and surgeons to the back office staff. They know what they’re doing, and they do it well. If you even think pain management is a viable treatment options for what ails you, please do yourself a favor and get in to see these folks.
I am happy to speak with any potential patients that want to hear more about my traumatic experience here, but here’s the TL:DR; Don’t go here for Ketamine Infusions if you can afford to pay privately (I’ve heard Klarity in Greenwood is …
I fell from the 2nd floor of an apartment house when I worked construction in 1991. I compacted my spine and have been in and out of traction throughout the years. The pain only gets worse with time. I have seen orthopedic doctors, …
Staff is very helpful and knowledgeable. Dr. Bush is nothing short of amazing, she has helped me get my life back! I couldn’t begin to thank her enough.
Dr.Bush is very professional, courteous, knowledgeable, and thorough! She has been a Godsend! I have finally found a doctor who cares and wants help my pain to go away!. I have been in pain for years!
Very Grateful!
I first went to Center for Pain Mgmt 23 years ago because of my insurance I had to go somewhere else. When my pain doctor no longer was seeing patients I contacted them again and I am so happy I did. I love my doctor I love his Nurse …
Dr. Sandy D. is extraordinary! She’s a great testimony to the Pain Management profession. Her holalistic approach to treatment has been superior to any that I have received since sustaining the injury. (2009) To the rest of the Staff, thank …
If you need a doctor that really cares about the pain you are in, this is the place to go. Dr. Gordon and Kristin Goss, N.P., are the best. They listen to you and talk to you, not at you. They know that you know your body better than they …
I have seen Dr. Gordon and Kristin, NP for several years now. We drive a significant distance to be seen, and I wouldn’t go anywhere else! My office visits are usually very timely, and all the staff members are really friendly and …
Staff is very helpful, not at first but eventually. However, Dr Tolbert is void of bedside manner and does not care about the patient. She at one point left me without medication and I went to withdrawal. I called to ask for help and let them know, it didn’t help better go somewhere else if you want to feel safe.
I’ve been going to Center for Pain for many years now. I see Ted. He is awesome, funny and has helped me out in alot of way with my RA. When he is on vacation or what-not, and I see another doctor, they are also caring , just as if they …
Jennifer Emmert is the best I have seen in 53 years. She cares and truly has a big warm heart. Love her dearly. Everyone in the office has been great. I have been a patient there for almost three years and I will do whatever to keep Jennifer over my care
As I’ve posted before, Dr. Jocelyn Bush installed a Spinal Cord Stimulator Implant in my back six weeks ago because I was experiencing severe sciatic nerve leg pain. It has greatly reduced my pain level – a tremendous blessing. My thanks to …
I am always greeted and checked in by a friendly staff. April is my pain specialist and has been awesome helping me work threw pain treatment solutions in the many stages of my recovery and illness. I was very discouraged that my health …
I dealt with doctors and specialists for 5 years trying to determine my pain issues. The bottom line was 0no single procedure was going to cure the pain. The last specialist I saw recommended the Center for Pain Management. …
Center for Pain Management was able to help with several issues I have been
dealing with for many years. For many
years I was going to another well known …
I have been seen by Dr Bush and Caroline since 2010. They are always looking for new ways to improve my pain and overall health. They are both very knowledgeable, professional, personable rockstars! I tried several doctors before I found Dr …
I love Dr. Gordon. From day one Dr. Gordon has always listened to me and didn’t make me feel like just another patient in line. I can tell that he sincerely cares about his patients. The staff is really nice & some are flippin …
Absolutely the best doctor I have ever been to. She cares for her patients more than I could have ever imagined! When you go to her in pain, she doesn’t even slow down until she has started on the path of relieving your pain and not just …
I’ve been seeing Sandra NP for about 2 years, she’s always friendly, listens and actually likes her job. Lol. So no complaints. Only it can be hard to get someone on the phone, through experience, you have to know which buttons to push in …
This ACPM has done so much for me the last sixteen years. I have them to thank for their expertise in keeping me in the best shape I can be after a devastating accident. They have a program that I have found useful and shows research and …
I gave 5 stars because once you are able to get to the proper medical staff they are top tier and have helped me without a doubt. I will continue to seek help for chronic pain issues as it evolves. Now, that said there are obstacles to …
I work with Caroline and she is AMAZING. She will support you, work with you, listens, and works hard to make sure that you understand everything that she recommends/prescribes. She is always willing to go to bat for me when other doctors …