The Center for Psychiatric Wellness is a psychiatry and counseling provider in Fort Smith, AR. We provide the highest quality of care for patients seeking help for mental health issues. See more
Read More| Friday | 8AM to 4:30PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 4:30PM |
| Tuesday | 8AM to 4:30PM |
| Wednesday | 8AM to 4:30PM |
| Thursday | 8AM to 4:30PM |
7217 Cameron Park Dr, Fort Smith, AR 72903
Always a great experience 😊 …
Dr Baker is a great doctor
Kristi Kindrick 👎🏼👎🏼👎🏼👎🏼 …
Receptionist service was unacceptable.
Great people, worked to help me. Caring and understanding.
Would rate 0 if I could
Would not listen to me about my medications I was having problems with.
I’m only giving this place a 1 because there isn’t a 0 option. I was told to “get over” difficult life situations and that my feelings were “wrong”. This place only makes things worse.
Office staff are professional, but Dr. Brad Jones pushed religion on me.
Long story short. Receptionist was rude and continually provoking mental ill. A shining example how someone with her disposition should not be allowed to work in mental health profession.
I feel they’ve worked hard to make sure I was well and comfortable. I’ve not been treated as less than or been dismissed. I’m quite satisfied with the care I’ve received in their office.
The front desk receptionist is the worst she talks down to everyone. If she was replaced this place would be great.
Worst experience ever! I had 2 cancelations because I had to have surgery & was very ill & they told me I could see dr Kendrick anymore! They’re office is poorly ran! I had a appointment scheduled that I never canceled & they thought it was …
I was seeing Dr Gattis and he is fantastic! However my insurance changed. My new insurance paid them $25 less a visit and so they dropped me as their patient because they weren’t going to get enough money out of me anymore. These people are greedy and care more about money than their patients
I went for help for my psychiatric problems. I have other medical problems as well. I was told that all my problems are due to psychological problems and that I didnt need to be on my other meds and somehow treating my anxiety and …
I’ve been going here for about 5 months. I started when I got out of treatment. They have been very helpful . I have not had any bad experiences here.
I don’t get all the bad reviews on here. I personally love kelly my counselor . She’s amazing and she has been a true blessing to me. Can’t wait to see what more therapy brings .
I have an appointment here on the 1st. These reviews are scaring me half to death though. Im conflicted…as a person with mental health issues the last thing that I need is to be scared if Im 10 minutes late. I have so much anxiety now.
My husband has been trying since Thursday to get his prescription refilled, not knowing the office was going to be closed 4 days for Christmas and then today finding out the Nurse Practitioner is out until next Monday. So he is now without his medication and no one seems to care. Terrible patient care in my opinion.
Previously I had given them 5 stars, however, due to how they handled an incident I’d give them no stars.
It was coming up on a big deal anniversary for me and I told the therapist I saw …
Very poorly ran. My insurance considers them out of network. I have out of network benefits with my insurance. They refuse to accept my insurance and let me use my out of network benefits. They are attempting to make me pay cash and not …
My wife had to re-schedule two appointments in June because she is taking care of her terminally ill mother… In (Batesville, Ar) they dropped her as a patient. After asking the business manager why, she said it was the therapist call …
Went here for a short time, stop going when I was told to pretty much get over it when I was having a psychotic episode, that the meds they gave me isn’t working and the side effects are making me feel worse. I would give -5 stars if I …
I loved everything about CPW. The woman at the reception (I can’t recall her name) was always extremely sweet and helpful. I had quarterly visits with James Gattis for medication refills and what I refer to as checkups. He was a perfect …
Too scared to even get treatment here because of the receptionist. Sometimes I have to reschedule because of children and school and now reading these reviews I can’t even bring myself to call.
Karen the receptionist has always treated my husband badly, coldly, and with a hostile attitude. She has repeatedly spoken down to him and seems to think she is important. She is indeed a Karen— avoid her at all costs and (if you’re the …
When specializing in something as important as mental health there is a certain level of compassion that is standard. The receptionist for this place makes it impossible to even rate the doctors, who can treat people this way and be okay …
If you’re judging this place on the reviews I just read, think again! All these negative reviews were from people that did not want to be accountable for their OWN tardiness, lack of ability to pay, lack of planning, etc. I brought my TWO …
Would rate zero if it was an option. They have been treating my 19 year old daughter. The entire process has been terrible. They ignore her calls and haven’t done anything to help her however they did put her on an antidepressant. The whole …
I’ve been going to Centers for Psychiatric Wellness for about 5 years now. So I’m a seasoned patient. …
If I could give this place a 0 I would! I witnessed my son shoot himself, 5 feet in front of me… of course there is so much going on.. 4 months later my husband had a widow maker. I loved my therapist, but the RECEPTIONIST WAS SO RUDE AND …
I love this place. I feel relieved after leaving and it’s helped with my postpartum anxiety. Communication is great and they are willing to work with you on payments. The staff is friendly and my counselor listens without judgement. 100% recommend
Tiffany Diaz has been nothing, but helpful! That aside, it’s almost impossible to get your call answered or returned. This has happened to me more than a nice since coming here. Last Tuesday I left a message for the nurse concerning my …
I was very nervous by some of the reviews, but did not find that I had the same negative experience. I came in a bit too early and was willing to wait till my appointment time, but they were kind enough to find a way to get me in earlier. …
I started my journey with CPW seeing Dr Baker on January 11, 2019, and it was also his first day working for CPW. He ended up retiring in January 2022 which sadden me to see him go I was still on journey with my mental healthcare. So put …
Love Dr. Gattis and Dr. Kathy…both have been exceptional, patient and kind. I gave 4 stars, but would have been 5 with the exception of one incident. It wasn’t terrible, but made me feel like I was being scolded. I called to cancel due …
They don’t care about scheduling new patients – I recently tried calling for several days to schedule an appointment, I had to end up going in to their office directly to speak with someone because they never answered their phones and when …
Our 15 yr old just started here so reading the reviews is a tad scary but her family doctor highly recommends them (and we love her family doctor) so we are giving them a try. Dr Kendrick was absolutely amazing. He listened to her and then …
Awful receptionist and manager. Couldn’t make it to my appointment on time due to a bad wreck blocking the ways to get there. I informed them I would be 10 minutes late. I was welcomed with the response of “we will only allow 5-7 minutes” …
As a new patient and calling for information, the receptionist was exceptional! She answered the phone in a timely manner and was able to answer all of my questions. When it came to my first appointment, I was greeted upon arrival and the …
I called in because I might be moving my care from Little Rock. The staff was courteous and let me know what I needed to bring and mailed the papers to my house.
I have called probably about 6 times after being referred here to make an appointment, but it seems as if no one knows how to answer a phone. After reading the reviews here, I think I’ll just go somewhere else. Don’t recommend this place. …
In the four years I was a patient, I was treated with little to no respect. My first appointment, the woman running the front desk scolded me and made me cry for being late.If you can’t work a front desk without making someone cry, you …
I’ve seen James Gattis for years and have been treated with dignity, kindness, compassion and respect. I highly recommend him. The front desk staff are also pleasant and courteous.
Was referred here by my NP because she didn’t feel comfortable increasing my seroquel from 25 mg to 50 mg for sleep at night. The intake coordinator at the Center for Psychiatric Wellness started laughing when I told her why I needed an …
My daughter has been going to this clinic for at least 4 years and has received excellent care from Mandi. It’s a shame that the office staff is as bad as it is. I had a situation with insurance and was never able to speak to anyone on the …