Central Rural Electric Cooperative is an electric distribution cooperative that serves more than 20,000 meters in seven central Oklahoma counties. See more
Read More| Friday | 8AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 5PM |
| Tuesday | 8AM to 5PM |
| Wednesday | 8AM to 5PM |
| Thursday | 8AM to 5PM |
3305 S Boomer Rd, Stillwater, OK 74074
Why are you disconnecting service for a freaking .13 balance, blows my mind
Ridiculous
Excellent staff and fast service!
Fast and friendly like always
Thank you to all the men and women of CREC for getting the lights back on!
Terrible service and absurd fees and rates.
The staff are always friendly and helpful!
Power off 7 hours no service people in the area
Terrible they turned my service off when my son way a baby and had been in the hospital with pneumonia
Always great service.
They were very efficient and special and very nice
Worst customer service ever! They hang up on you to not deal with your problem.
Thanks for installing the new security lights, the new LED lights are nice brite white lights!
Very friendly and helpful staff, easy accessibility and helpful in my new home electric process
Power goes out a lot and takes a long time to get it back on. FYI: it storms a lot in Oklahoma.
UNPROFESSIONAL!!! We have had many issues with this electric Corp. They claim to provide “convenient” options, but they don’t hold true to them!!
They will take advantage of you in any way they can and being the only available power company in my area they can get away with it
very rude customer “service” – person literally lied and said she couldn’t remove a late penalty I got (which was technically their fault); I asked who I could speak with that could do that–and then she said “ok, I took it off”
This is a RIP OFF I was paying around 6 dollars a day for my electric then all the sudden I’m paying 10 to 15 a day!??? I am beyond dissatisfied with this company. How can anyone afford this?
Very unsupportive of members who have their own solar panels. It’s run more like a big business than a cooperative.
Staff is always polite and it has never taken more than a couple of minutes to pay a bill. Very pleased with the service
I’m a new customer and they treat me like I’ve been a lifelong customer called this morning about a squirrel chewing on my line and the are sending someone today
It was almost 5pm and I came in to pay my bill. The customer service representative was very friendly and courteous! Awesome service!
Horrible service it has been nearly a whole week without power we have called and called no change has happened do you know how cold it gets and how irritating it is to hear you electricity will be on soon and it hasn’t happened. They do …
Having been a member that was out of power for a week through the outages, I am so incredibly thankful for all the hard work of the lineman that worked out in conditions I personally am not the first person to jump out in.
😔 For 15+ yrs there have been NO OTHER OPTIONS, for my families electrical needs. They hired THE WORST, AND MOST UNPROFESSIONAL GROUP OF NO-TALENT, LITTERING JOKERS, to clear trees (I.E COMPLETELY DEMOLISH EVERYTHING, I MEAN EVERTHING IN …
If you want your power to go out randomly and you like being overcharged for your electric this is the place for you.
Lightning hit transformer on our pole and it only took a few hours to get service as we weren’t the only ones hit during the storm. They worked fast and were very professional.
My experience with CREC was great. I have been with them for years and had hit a rough spot. They worked with me and was very kind. They helped me and got me back on track. Thank you all.
lovely person on front desk will be as grumpy as possible! i like their prices going from 160 to 360 in one month!
The CEC employee that I spoke with over the phone was very polite, and the servicemen were quick to respond the next day, to my simple request of having the bulb changed on my outdoor pole light.
CREC or Central Electric Coop as it is now known is super! They are responsive and work with you to achieve your optimal energy savings! They are also pro-active in looking at ways to provide energy that is better for our environment. What more can you ask for?
Horrible, absolutely terrible! The pay as you go option is a huge rip off! It’s outrageous and inhumane. The lack of concern for human life they have is sickening. They do not care if you have children, elderly, or people with medical …
We are trying to get a new service set up and we were supposed to have received a packet almost 2 weeks ago never got it, so there was another one sent out a week ago never got it, so just called again today and was told oh we are so very …
Jim Austin is amazing! Talk about customer service, he returned my call from California while there attending a funeral service. Followed up the day he came back. Thank you Jim you are a rock star.
I always have had a good response from the CEO on couple of issues. I do believe they are trying to take care of all requests but something they get lost from department to department. …
This company is an absolute joke. They give you the run around on the phone and they do not tell you the truth. Power has gone out on several isolated incidents (non weather related) …
AIR HEADS! I just moved in to my new house and my electric was set to transfer into my name. Prepaid and activated my account only to find out a week later they didn’t activate my account. I’m not without power or anything but I feel like this company may come back lash at me with a huge bill
Terrible company keeps charging me for a bill instead of closing the account like I asked them to do twice!!!! Does it really take 3 months to close a dang account. I have never dealt with such terrible customer service. I am closing my …
Cost $10-$12 a day in an all electric 1500 sq ft house to stay warm when cold & cool when hot. This is with a new heat/air system, low to average there settings. All possible ways to save energy used. God forbid I do laundry, add $2.00 more per load per day to energy cost.
Ive call 5 times about them turning my electric on and each time i was told I would be getting a phone call back but has never happen. Was also told the electric pole had to much weeds around it but was a lie because we brushhogged and …
The only company I can get at my location, and they take full advantage of that fact. Most of the time you have to call on an issue 5-6 times in a month. Every time you get sent to a call in center or a (overflow center) then those nice …
I’ve been out of electric for 3 days and two nights. They give you the run a round when the electric might be restored. No time specific! They love for you to freeze to death and go hungry unlike OG&E and Stillwater Electric. Central electric is not good with restoring electric service quick and effectively! Two thumbs down.
Yay! CREC! We are so appreciative of your work in this oh-so difficult post ice storm period. We were 56 hours without power, but your receptionist was informative, patient and very pleasant whenever we called to find out the status of the …
Central Electric Cooperative has given very good service for the five years I have been a customer. One improvement I have requested is to have the ability to turn off the security light when I am involved with using telescope to view …
Great quick service and friendly professional staff 😊😊😊 to the ones who think prepay is bad I say to you check again. I pay for ONLY what I use and get text and call notifications when my balance is low. I’ve been with crec for three years …
I would say this company is neither good nor bad. Lived off of CREC for over 2 years now and for the most part our electricity has stayed on even during storms. What annoys me are the random outages that happens quite often for like 10-15 …
Lowering my review from 2 to 1 star. CREC seems to be finding ever new ways to waste money on silly things like a giant building (they had a perfectly good one that they bulldozed) and now some big sign in front of the monstrosity. Would …
My parents were on a time crunch to get moved into their newly constructed home and out of their temporary rental after a total loss fire last year. There was a crew working in Oklahoma from Arkansas and they managed to work my parents in …
They have no regard for humans who aren’t wealthy enough. I have been with this company for 3 years on their pay as you go, I can not afford to switch to standard billing & the same day you go negative even if it’s one penny they cut of …
i wanted to thank the C.R.E.C electric co. for there hard work and friendly customer service they always have gone above and beyond when they sent out the crews to clear limbs away from power lines they came in and clened up and stacked up …
CREC is the top notch electric cooperative. Provides the second lowest price per kWh in the state of Oklahoma. Starting in 1930 they have 4000 miles of line. In process of providing high speed fiber internet to rural customers.
HORRIBLE. Most of the living expenses I have from student loans goes to just 15 days of their electricity. Rent is nothing compared to to constantly dumping money into this company. First time there they had two options for payment plan: …
This company is a joke. Try to get electric through the city of Stillwater at all costs because CREC will rob you blind. Our electric by itself cost us $200 last month and we haven’t been using any more electricity than we normally do. We …
Our first bill was $330 dollars, I just moved from
City to rural area. When I called she said that I had used 138kw daily for the first two weeks, how is that when I haven’t even moved in all my appliances yet. …
Had a pole light burned out so I called them to let them know. They were very friendly and helpful when I called. They were out the very next day to replace the bulb. I’ve never had any problems with this company and we’ve been customers for almost 27 years. Thank you for all that you do for us!
I would give a 0 if I cld. Since we’ve had this wifi it is horrible. Yes I’ve contacted them and trouble shoot it is awful. Get so aggrated that I just turn it off
Super service. They respond immediately. If widespread outage due to disaster they work around the clock and call to verify service is on after they restored it.
We have had 4 power outages in the past month! Each time I have had to reset a number of electronic devices at my house. We have also had a breaker that was ruined. What is CREC doing about it? Customers are being told nothing. The CREC board needs to explain what is going on with this horribly unreliable service.
We’ve had more power outages than I can count. Poor response time in restoring electricity . The billing is ridiculous. And here it is now October & another 20 minute rain & hours & hours of no electricity. Make it make sense. As high as the rates are we should not be going thru this several times a year. I give a half a star.
Everything about CREC is Amazing!!
Friendly Folks at the Administrative Level, Field Crews, and everyone else. They follow through with their promises and if something changes along the way they …
The customer service is amazing! Kirsty helped me today with fiber internet & the others Diane, Brandy, Tara, Ronnie, Kirsten are simply amazing at their job! I dont know if Aaron is still there he was super also in consumer service in times before. I recommend this company very knowledgeable & truly care for their customers! ❤❤❤