Central Florida Behavioral Health is a more than 100-bed facility. It is a part of Universal Health Services, which is one of the largest health care management companies in the United States.
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
6601 Central Florida Pkwy, Orlando, FL 32821
(Translated by Google) lousy services
(Original)
Pésimo services
(Translated by Google) They do not speak Spanish
(Original)
No hablan español
(Translated by Google) If I could I would not give one star
(Original) …
(Translated by Google) The fastest way to find what you need is on Google browse and find what you want …
(Translated by Google) Disorganized, unprofessional, they have no empathy and unfortunately patients and families have to go through a very difficult process. …
Even as a last resort do not go here. Call 211, anything but this place. Went in voluntarily for uncontrollable depressive episodes and was told by Kristin A. In intake/admissions (heavyset black woman) to “sit down and shut up” and that …
I feel bad for posting 1 star because my group therapist tchiko is amazing. She helped me thru so much, however Dr.Abid Mian is not a good person and only works there for the billable hours but truly isn’t concerned about the patients and …
Honestly besides from some staff the treatment plan was all figuered out and being there helped some what
You can never get through to anyone on the phone. The nurses are rude and careless when you do. Resources and services are very limited.
i left several messages after being asked to contact this place about my experience, and do you think they’ve reached out????? This place traumatizes me whenever i look this up and still have not recovered from my stay.
Understaff
Everything is amazing
There are bugs
boy met girl
Hell on Earth
Ate my foot
Horrible staff no support
Staff miss treats patients
THE place to get on the right path.
is cool
Extremely long wait time
Good place to learn and recuperating from your problems
Its better than life stream
a truly traumatizing place
Horrible. No communication with parents.
Was I the only one experiencing hallucinations in this hospital?
Staff in the youth section were rude and careless.
Needs a Staff change to the max.
For what it is… One of the better! Great staff who genuinely care.
Worst place ever to bring anyone. Bunch of quacks
Full of incompetent people. Go elsewhere.
You’re not allowed to ask info about other patients in this hospital
This place and the V.A combined saved my life.
They were very helpful and caring.They knew what i needed.
They are awesome people they care for you love them
Absolute nightmare . I went here 2 times and will be forever traumatized.
Good staff good food don’t u dare listen to the the bad reports
I was prescribed the wrong medication several times extreme medical mal practice in this region and at this facility!
The head nurse Veronica is exactly like nurse Rached.
They are so bad there they dont care about people like they say they do to them its all about just getting paid i will never have my mom reach out to them again .
Horrible place, right next to sea world, this place is a horror house. If you come here to treat depression or other mild mental issues, you’ll come out of here worst.
Thank you to the entire hospital, for what you do day in and day out!!!
terrible place to be at, always loses your belongings.
They over medicate.. wouldnt recommend coming to this hospital…if you have a choice.
Great food, the staff treats you well and talks to you with respect, they do care and make sure you’re comfortable
great staff,great food,and good place for a better place
Excellent staff. Should give some advise to lakeside Behevioral hospital. Too complicate to got records.
This place helped me sm💜💜💜💜💜💜💜 …
APPARENTLY THE STATE OF FLORIDA ONLY CARES ABOUT BAKER ACT PATIENTS ANYONE ELSE IS LEFT WITH LITTLE TO NO OPTIONS THERE’S A REASON FLORIDA IS AT THE BOTTOM OF THE LIST WHEN IT COMES TO MENTAL HEALTH CARE. SO 2stars for poor communication and coordination with family and other providers.
Very clean facility & the food was really qood . The staff made me feel comfortable & they really care. Under the circumstances it was a good experience
This hospital and its staff which are kind and caring saved my life, I was on the verge of suicide when I was admitted, slowly with true professionalism they brought me back to life and gave me the desire to live again, I will be thankful for the rest of my life,God Bless this hospita land its staff
They’ll tell you they take Health First insurance, let you get all your labs done and ready to go, then tell you “Oops, we don’t actually take your insurance, go somewhere else”.
absolutely horrendous. unsanitary and the staff is horrible to the patients
Very positive experience. The food was acceptable but of course I am diabetic so I was limited on diet.lol
Great staff, great service and great food. I’m at ease that my grandmother is in a great facility. Also very clean and great lighting.
I was voluntary and must say that it was the worst “hospital” experience I have ever had. In fact it was so bad that I filed a complaint against them with the Florida state licensing agency.
I am family member to patient. Dr Mendez has no time to communicate with family patient been there for three days left three messages with case worker and no response. Was told to stop calling. As can tell I will not stop until I get answer
I had to give it a star to comment if u want to live never came here they make you sit in a waiting room for 4 hour’s then they bring you to another room where you sir for another 3 hours to see a doctor and after all that time ur in and …
This is the worst place I’ve ever encountered. Please do not put your loved ones there! They don’t give you any information or take care of their patients.
it was definitely a step above most behavioral hospitals I’ve been too and staff goes out their way to help Jackie Derek big Kevin and Zack out serenity made my stay more than just a tolerable one thanks guy’s
I think it is one of the best hospitals in this area.i have been in patient and outpatient in the Php the program is awesome. My trust in CFBH staff and trust in Dr N.Baig I am now participating in the ECT program outpatient. If you really want help you can find it here.
Very great experiences here, although im wondering where to request my records? Is there an email i can reach you guys?
Im really concerned about my neice Paige Byrd.Shes in this facility with no form of activities,but crayons,magazines,no real counseling available to express her concerns.Shes crying out for help to get out of there.They say shes not …
IF I COULD GIVE 0 STARS I WOULD THE LADY AT THE FRONT DESK IS VERY NASTY! IF YOU DONT LIKE YOUR JOB YOU SHOULDNT WORK THERE! YOU ARE THE FACE OF THE COMPANY WHEN YOUR WORKING FRONT DESK.. AND MS.HELEN NEEDS A NEW JOB! SHE CUTS YOU OFF, …
This hospital is bad I see that they mistreat patients I see a woman that was in that hospital negleted and abandon the police need to go and rescue them dont let your kids go to that hospital they do not cure them is a waist of time . I was there and came back worst have to go to another hospital
If I could do no stars, I would. Worst place ever to place a loved one. Do not send anyone there ever!
I won’t say who I am because I get admitted from time to time but my god I was in bad shape and most of the staff members in breezeway treated me badly and all I ever want is help + they favorite patients,next time I’m throwing stuff at …
I loved this place so much it has helped me a lot the staff is like my own family they were so good to me and the other kids it helped my mental health so much I would definitely recommend other people here
Best mental health hospital ive ever been to.the food was great with large healthy portions.everyone was on point whether it was therapy,staff etc.they even found a place for me to live(independent living house for people disabled,and im …
Food sucks but this place helped me so much. Group therapy could be better as well but I was so hopeless before entering the building and left feeling great. Love the staff to pieces, theyre amazing.
Dirty place. They’ll wake you up at 5am to take your blood pressure with no good reason of why they couldn’t check it at a normal time… Oh, and the doctor I “saw” twice for about two minutes both times was not helpful. Dude looked like he was dead…
terrible, staff was extremely rude, lost my contact lenses , lost my phone,wasnt able to shower because they lost my clothes for 2 days , extremely irresponsible place should be shut down immediately!!!
On a scale of 100, my every stay there ranged from the low eighties to 99. I with old the hundred cause nobody is perfect. The staff was always caring & professional without being cold & aloof.
What
Happened if you are in a deep crisis but nobody answer?Want me to tell you?? You are fried meat and nobody cares , you are just one less pain in the ass for …
The place is not that clean for a hospital. They took a very long time just for a simple 10 minute evaluation.
Went there to ask some questions regarding treatment for my daughter. Was taken inside to a waiting room, where we observed things that made us realize the place wasn’t right for us. Two examples: We observed a client being consulted right …
The staff were fantastic, they had very helpful tips in order for me to getting better, and the other people were very friendly and supportive. The facility itself was also very hospitable to everyone’s liking.
They are rude. And the wait to receive care is Tremendously long 4-6hours sitting on a hard as chair. And mentally ill patients get off from they rooms to the lobby and disturb other patients. I did not found the place safe nor professional.
Hi I have read most of your reviews and what I don’t understand is why is everybody sitting back and allowing this too happen no one should just allow this if you been to a bad experience with your loved ones and hopefully your bad times …
Good place… Didn’t like the food at all, but then; I’m a health nut who only eats organic and hates junk food… LOL…!!
Mostly kind and supportive staff. …
This hospital is fantastic! The mental health treatment that I received here has helped me so much. Thank you!
For the teen unit:
Staff was monstrous. Irresponsible. Bad at their jobs. Awful. I speak for everyone in that place when I say it’s awful. …
They took my memory with some bad medicine. Dr. Mendoza
specifically told him what medicine I needed and he still gave me debilitating. I would not reccomend this place.
Don’t be fooled by this place. I know a patient that is there and is being held against her will. She is a voluntary patient and wants to go home. She is not showing any signs of hurting herself or others but because she has insurance they …
I cannot believe it takes so long to be admitted. Over 4 hours and you don’t hear from anyone unless you go back and ask, and they have no concern for the anxiety that it causes a parent who sits there waiting and not knowing ontop of the situation that they came in on. It’s absolutely ridiculous and unprofessional.
yo you guys are hating hard. that place is extremely nice and the techs and nurses are all very sincere. they have no control of getting you in there but they take very good care of you. great food and great service only reason not five stars is because no smoking
Just don’t. Don’t send your loved ones here. I wouldn’t even send my worst enemy here. Truly blew this one and made things worse for a loved one.
My first impression, during my initial consultation with Hanna was that he was smarmy and untrustworthy. My parents on the other hand were desperate and convinced the ketemine treatments Hanna provided were the answer to my lifetime of …
DO NO HARM
I went in the ER at Florida Hospital East because I thought I had blood in my urine. After about 2 hours Dr. Ademola Adewale and his fellow doctors came in and …
They took my Friend here, he was never the same screw this place
Wonderful hospital. I found real help there that I definitely needed. They staff was great and very caring (most of them). Two of the nurses Bob and Carlos went above and beyond when I was feeling the worst. Best hospital I have found since living in FL.
My 9 year old expressed suicidal thoughts. We rushed him in to be evaluated and after sitting locked in a room for over 4 hours, HE WAS NEVER SEEN!!! obviously these people couldn’t care less about these children and all I can do is pray my son is safe until tomorrow when hopefully we can get him help.
I have a friend who voluntarily checked in and is being treated like she is in prison. I realize there are addicts and those who are Baker acted but this was crazy. They took her Bible away! After a 3 minute discussion with Psychiatrist (while he speaks in French on cell phone,)causing her to miss 30 minute mealtime.
To y
I have been to almost every facility in Central Florida. This is by far the best place to go if you really want help. There are groups all day. Very little time left to keep you focused on why you are there. Good food. Better than others.
What a fun place to be! Met a beautiful girl while i was there and always had a fun time. My favorite mental health facility and the staff go above and beyond for their patients. Just wish i could vape but the gum will do.
This place is horrible! Im sorry to say they are extremely disorganised, staff is rude and unfriendly the only caring person ther was the lady who checked in visitors. I dont understand how people can treat patients who are disterbed in …
Not a bad place, considering. Being in a “behavioral hospital” is not fun (especially the sleeping conditions) but the folks there, the techs, the doctors, the therapists made the stay tolerable. Also chatting with my fellow patients was interesting and informative. Thank you.
My mom was discharged today and my mom said that they barely gave her water or warm blankets,she kept telling them that she was cold and the staff ignored her claims. Overall my mom was disappointed in the way they provided patient care.
Hello my name is Idania and im writing from my husbands page but , I was interned here from January 26 2015 until February 2, 2015 for anxiety crisis , depression and allusinacions . Arrived in very bad shape and I can say that in two days …
I wish I could give this negative stars.
There is no therapy, I’ve taken bugs out of my food here, mold infested showers, wooden block beds, and a cold hearted mean staff. …
This place is the worst place. My daughter was admitted and on her second day and has not been assessed . Had cuts on her legs and were not treated not even a bandaid was given. Do not take a love one to this facility.
I went there thinking I could learn some coping mechanisms for my stress and depression, but I learned absolutely nothing. I spent three days there and to sum it up, it was basically like being babysat in a jail. Horrible food. No actual …
I went there for 5 days and it was decent. I can say the food was amazing. Some staff were nice to me and others were just straight up asses tbh. Overall, its decent enough. There’s lots of group times, and you get to play basketball or …
This place has been a blessing. I wish for my son’s sake I would have known about it sooner. The staff is great! Kind and caring with everyone! ECT Treatments are a blessing! Thank You!
Central Florida Behavior Hospital has given me back my life. I’ve dealt with severe major depressive disorder for well over a decade and anyone who experiences depression will know just how quickly it can bring you to your knees. Dr. Baig, …
The staff are caring. The mental health tecks Will always talk to your if you are feeling bad. The doctors are wicked smart and listen to your opinion. The hospital is clean and looks brand new. And all the patients go thru a filter so someone who is very psychotic is not put with someone who is not.
I have to completely revise my earlier review. They did an exceptional job of treating my bipolar wife this year. She out of the hospital now and doing well. Big thanks to the entire staff!!
HORRIBLE!!! Staff uncaring, looks unhappy and never calls or informs you of anything. My son 15 year old Son was there for 8 days and besides calling and asking for approval on medication not one call was attempted to inform us or update us …
they made me wait like 8 hours to go into the facility so that really irritated me tbh. The food wasn’t bad at all and we got to call our parents every night so that was good. I do feel like it was a bad idea to have closed doors for the rooms
My 10 year old son with Autism was sent to be evaluated for admission, (Baker Act) after having a meltdown at the doctor’s office. I was terrified & truly believed they would just admit him without listening. I couldn’t have been more …
If only we could give negative reviews! You will get less than 80% of the promised therapy and will likely spend group time on the swings or coloring, so don’t waste your money here. Nurse Brandi will mock you although the rest are ok. …
I was sent here about a year ago and it sucked, the staff was very inconsiderate of the fact that we were mentally ill. Our “therapy” was done in groups by age (if all the therapists were there; mine was out one day so they combined my …
first, i was admitted under false reasons, my file was never corrected, the staff mostly looked and acted as if they had been patients themselves. Dr. Menendez mistook patients for one another, one supervisor dressed like she worked on the …
This is my second time going into the outpatient program. I suffer from a wide variety of issues that have caused me to be hospitalized again from my job. This was the first place I had ever gone to, and I honestly couldn’t ask for a better …
Whatever you do don’t take your loved ones here. They will come home in a far worse state. It’s been over a week sense I picked up my fiancé and I’ve been having to closely monitor him because he is so traumatized from the treatment he …
Worst experience ever. I went to the child and adolescent unit and it was horrible. You are only allowed to see the doctor once a day and barely for 2 minutes. You can only go outside once a day in an about master bathroom size yard for 15 …
The services are the best in town by far. HOWEVER they lost my wallet.. I’m still paying for it months later. I was given compensation worth peanuts. After weeks of playing phone tag, I was told they felt that’s all they can do. It was said …
CFB is the worst behavioral hospital ever. Let’s mention the fact that when you’re admitted, intake lasts 5+ hours to get you to your room and you’re sitting in a freezing waiting room for that long. RIDICULOUS. …
I would give zero stars, but that’s not an option. I checked myself in (big mistake) hoping to get established with a psychiatrist for depression and anxiety. I will say this place exacerbated my anxiety and I left feeling the sMw way. You …
Let me start with the positives:
The social workers, nurses and technicans are very good at their job, and very …
I was baker acted here and almost got died of an OD off the medication they gave me and I was fighting for my life for like 8 hours while they watched me every 5 mins they do not care about the patients stay away from this place
i went on April 1st 2019 and it was horrible. i got sick and i was 11 . (at the hospital ) the nurse thomas was asking me questions and i had anxiety , i threw up bUT i had told them I WAS GOING TO. Then a lady named ashley says “ ew that’s …
Totally disgusting and horrible place to be when someone simply asks for help with their own issues. Patients DO NOT receive close to any care from the doctors or nurses. I speak from personal experience.. I saw the doctor 2 times in total …
My son has been admitted there multiple times but this last time he went he chose to go voluntarily. He wanted help with his impulsiveness and order for him to be successful. He is Autistic and as a mom I was so proud to see my 10 year old …
Good Nurses and fair doctors with exception of two wonderful doctors one is medical Dr. Neil which is very wonderful. The other Dr. is Anjum Mobin which is best psychiatrist which will help you any way she can. They have a tech that works …
I admitted myself voluntarily and was inpatient in Breezeway for 5 days. It wasn’t completely horrible, but I have MANY complaints. The positives: I met several others my age and, as someone who struggles tremendously to make friends, it …
Baker acted, and yeah the beds are like rocks but the food is good and the other patients were amazing. The techs were all so nice, and the one intern was super cute. Not an amazing experience since I was forced to attend, but definitely not the worst.
This Central Florida Behavioral Hospital is the worst and most horrible hospital ever. My son was admitted into this hospital, we had the most horrible and terrifying experience. I dropped off a bag of three set of clothes, sneakers and a …
Poor treatment by all staff (except for Steve, the activity coordinator. This place does not deserve a man as good as Steve, bless his heart), poor food, poor everything, really. Nurses were dehumanizing and denied patients in my unit food, …
This place is ridiculous! That receptionist, Kim, the most rude and inconsiderate person in the universe, should be fired immediately! Went to see a patient to inform them about a critical family situation and what did Kim do? Sit very …
I was taken in Monday night. Released on Thursday and my stay was awful. The cafeteria did not adapt to my diet and one night for dinner all I ate was a bag of ruffles and an apple because of this situation. The staff only wants to get you …
Teen Unit:
I wish I could give this place 0 stars. If you’re actually looking for help, this is not the place. They have bull group therapy. They give you a notebook and …
Very welcoming and compatent staff. Food was pretty good. The only thing I didn’t care for was that starting on the second night, they brought a complete stranger to my room. Didn’t sleep well that night as I had no idea who this person …
Vey nice staff burn people say they arent because they don’t have respect.
Sarah was helpful, and that is honestly about the only thing positive I have to say. …
They aren’t perfect, but my goodness, they are leaps and bounds above other behavioral hospitals in the area. Nearly all the staff are professional and helpful. The psychiatrist and social workers are actually trying to help you make lasting changes. The facility is clean, and the food is decent.
Completely disrespectful and unprofessional personnel. Extremely rude and nasty attitude. Florinda calls herself a supervisor but the tittle and the position is way big to fit her shoes. No customer service skills what so ever. I can’t …
Admitted myself for a few days several years ago. I had to wait in very uncomfortable hard chair for hours . Than hours at somewhere else before finally put in a place where I was only ever given a mat to sleep on for rest of my two days …
I’ve been to many hospitals and this is one of the very best. They have an ECT program that’s second to none. The doctors, anesthesiologist and techs go out of their way to make sure you are comfortable and Elodia gets you set up with your …
The staff is very compassionate and helpful to the patients. The facility is clean and meals are ok. The Psychiatrists are not the best. You must wait up to 1 hour to see one if their doctors and they diagnose your condition in one 10 …
Terrible. The staff is rude and inconsiderate of how we feel. The therapy didn’t work, and I was better off with my counselor at home. Everyone was always fighting and screaming in group therapy. They told us our rights as a patient, but …
Terrible place to send someone with mental health issues, the staff is abusive and will call you a lair whenever possible. Do not if you love the person with mental health issue send them here. On top of that they will keep you there for as long as they can so they can squeeze your wallet.
I brought my son there to be evaluated (who is a minor) I requested the psychiatrist to call me multiple times while my son was in there to discuss so questions I had. Never once did the Dr. call me. Although the nursing staff and therapist …
I was threatened by one of the staff while I was having an episode. I was treated with little to no respect by some of the staff. I would not recommend this place, I got worse when I was there I have been to this place about 6 times and regretted it every time.
Parents please read. Ask questions and pay attention. I went there today and the 3 staff members I came in contact with were kind and answered my questions patiently. Which I am so grateful for. The wait was about 20 mins not long at all. …
My friend recently got submitted into this place. He was having a hard time (not bipolar that I know if and not on drugs) and admitted to his boss that he simply doesn’t see the point in life anymore. I told him being vulnerable with your …
I’m only giving this place one star because the nurses in my unit were friendly and helped me get out faster, other than that, this place is practically prison. I was forced here against my will, apparently to them I was suicidal even …
I was admitted into the teen ward for self-harm. The day staff were rude, it seemed as if they only cared about getting their shift over with; checking their watches every 30 minutes. The food was delicious, you could get a second portion …
Do Not go here for help. You will not get it. I plan to make an official complaint with the Fl Dept of Health and the AHCA for negligence, stealing controlled substances, no patient advocate available on weekends, being unable to locate …
Probably one of the worst places I went to for suicidal help. People working there was rude (I was in the childrens unit). Place made people more suicidal. People would be screaming yelling. A person almost fought me there and a lot of …
I was admitted there by my doctor. I sat in a tiny waiting room for 5+ hours with my mother since I’m a minor. I talked to a guy who took notes for about 5 minutes. Then, they had to call an interpreter since my mom is deaf so they could …
I am going to start this off by warning anyone looking for help on their own to stay clear of this facility. A minor spent 2 days here and what we experienced as parents was horrendous! The experience we had as parents was directly involved …
* I must add that this facility is so heartless and cold that someone giving a 5-star review because it’s better than prison was given at least a happy little response, a day after my review. This disgusts me. You received an honest review …
Nobody there knows the first thing about helping autistic patients. DO NOT EVER SEND SOMEBODY WITH AUTISM HERE, they will kill your loved ones. This is not hyperbole. I am autistic and was sent here. If my wife did not get a lawyer to get …
self admitted after having suicidal thoughts. i waited almost 6 hours for a bed. i was alone for about 5 of those hours in a room with 4 chairs and a table bolted to the floor. Then i spent the next 36 hours on the wrong floor because there …
Stay away if you have a child. Our child was baker acted to this facility last Thursday evening. In the almost week she has been there we have left multiple requests for contact with the doctor and nurses, still yet to receive any, meds …
Just got out an hour ago. If you love your family member or spouse and really want help to help them you will not send them here. Poorly ran. No communication between nurses and doctors and techs. Poor staff, rude as can be, don’t care and …
It is truly amazing that such mismanagement exists outside government. Upon admission the patient was denied a place to sleep other than a chair. No food nor drink was offered for more than 16 hours after incarceration, the patient was …
My daughter was taken there this morning. She suffers from very low blood pressure and this causes seizures sometimes. Her husband took her medication and clothes early today. It is 5:13 pm and she has not received her clothes, her …
I was there for a week was told lies when I came in. They have people pretending to be homeless patients so that they can psychologically force them to sign up for a corrupt program called CARE. They mistreat you the patients scream all …
Mike and Jerry were wonderful techs at serenity bay. helpful approachable and very understanding. this place has great staff great food and great groups that allow you to vent deal with issues that plauge you and prepare for handling the world..
When I was younger my mom baker acted me all the time and made me take medicine for mental illnesses I never had. It happened for years cps and staff at this facility treated me poorly. No red flags were ever raised. I’m now 21 but the …
(this was earlier this year around may 2021)
I was baker acted here, voluntarily though. When i first came everything seemed alright, and overall it was. The staff were at least decently respectful …
Voluntarily put myself in their care and wish I didn’t. Went because of depression/anxiety and suicidal thoughts. Now, this is my first time in a behavioral center, so I could have very well been overwhelmed. …
Therapy didnt work but the adults treated me with respect and payed close attention to me
Horrible. A child contracted covid at their facility this month. Google maps notified that there is a Covid alert for their facility and anyone traveling there should contact them before going there. When they are called and asked about the …
If I could give this place 1 star I would. DO NOT COME HERE! I am opening up a case for insurance fraud. If you come here, they will keep you past the 72hrs for “additional observation” just to continue charging your insurance. Luckily we …
Great therapists, great counseling, they have and still are helping me to enjoy my life all around. They teach you to actually feel your emotions and enjoy being alive with no drugs. Don’t believe the bad reviews, these ppl know what they’re doing
To be honest, i’ve been here a few times at low points in my life, the food isn’t great and they don’t really help with anything besides give healthy coping mechanisms that don’t really help and do really long pointless group “therapies” …
I decided to receive ECT treatments here, and I’m since dreading that decision. The initial orientation went very well, and I met some friendly staff, but the problems began immediately. …
Very interesting place, most ppl were chill but some ppl were pretty aggressive. Breakfast was always mid but the mac and cheese and the chicken tendies were bussin. If you like watchin nick then this facility is perfect for u. Staff was …
From my two experiences bringing in a family member who desperately needed help, they were there for us. This center is tasked with an extremely difficult mission. Nobody wants to go here: they go because they are in crisis and need help, …
I went here around a year ago For suicidal thoughts and self harm, It was horrible. i was in the teens unit and they allowed two boys to physically Fight which lead to one of them having a very bad Head injury. (there was literally blood …
I was in a low place recently, this facility treats you with dignity.
EDIT: There’s alot of 1 stars and negative reviews about this facility but they …
Unless it is an absolute emergency… do NOT send a loved one here.
My friend was baker acted into this facility and it was an awful experience. To start the communication between everyone there is terrible. I was given …
Sincerely i would like to thank all of staff from Crystal Cove Unit on Central Florida Behavioral Hospital.
I use to do Outpatient Care for this facility, but i never imagine that one day …
Phones have been down for 7 hours. Administration? Down. Main #? Down. Nurse desk? Down. How do you run a hospital without phones? I am seriously concerned for my child’s safety but can’t get through to anyone. This is unsafe and unacceptable.
Terrible place. Been in numerous times. They keep you in for days. I was forceably sedated by 2 technicians.
Why? Because I wanted to sit in the day room at 2am as I have insomnia. I was …
The worst place you could ever leave a loved one. I was there nearly eight hours and was forgotten about. Someone named Mark assaulted a patient and
NOTHING was done.They released me around 1 am and I went home …
The staff were great, however if you expect any actual treatment or a doctor that’s not video chatting via laptop then elsewhere. The intake experience is most closely related to being booked in a county jail where you sit for hours with …
I was taken in here while on vacation from California headed to WDW. Cops too me in for what they thought was a “suicide attempt” even after explaining in detail, not being emotional. They took my phone and turned it off while headed to the …
HORRIBLE PLACE! do not send your loved ones here. If they were taken there unwillingly, try your best to get them out! They literally have you sit in the community room and watch tv all day. No group therapy. Give you unhealthy food so that …
I went in Wednesday June 8 2022 to seek help that should have been referred to an alternative outpatient source. As an adult certified caregiver and nursing assistant this stay was malpractice all the way through. I said that I had to go to …
Can’t say enough bad things about this place. Staff are awful. Not a kind word. No one looks you in the eye. Zero compassion for the people that they’re caring for. Always on their phones or laughing with each other often times about …
I was put under a baker act here and I spent a week in the Breezeway unit. I absolutely loved it and I can genuinely say it helped. Every day, we had a routine from 6am to 10pm. We had groups where we would learn about different topics, we …
Great facility and staff. Always feel safe with staff checking on you every 15 minutes. Port Hope staff is the best!
What a nightmare don’t choose this hospital. The head nurse ,Veronica talks behind Patients backs and is not friendly at all. I transfired from a short stint in rehab and thought I was going there for ect treatment. Not the case they …
Honestly do not even think about entering a family member in this center. The staff is NOT helpfull at all and the staff give information to random person violation of The Health Insurance Portability and Accountability Act of 1996 (HIPAA), …
The black employees behind the counter plays head games with their patients, first they bluntly ignore you as if you aren’t there at the counter. They play around with their computers when they possibly could address your needs before …
If you’re actually mentally ill, this place feels like a death sentence. If you’re a privileged person who’s under a little stress and thinks they’re “mentally ill,” then you’re fine. Spend your money here and feel special
No communication with parents; pretty much systematically kidnapping children. Parents should have allow information regarding their children. Driving 2 hrs to visit and it being the wrong day because they told you the wrong information is absurd and out of line.
Lawsuit on the way. Have medical surrogacy and POA over a former patient that was discharged just yesterday. I was never notified of any changes in medications & procedures, which there were plenty. I asked to have her placed in treatment, …
Ive been admitted 2 times so far and for anyone wondering if this is a good place, it really depends on how you treat everyone there and if you cooperate with them. if you arent the best around techs and nurses i do not recommend this …
The staff here will openly insult patients without any care. I witnessed some horrific things in that hospital that I still haven’t recovered from, yet the staff acts like it’s all a joke. If you want treatment, this place will only make your condition worse.
Best Behavioral Hospital Ever. Great Staff💓💓 They go above and beyond to help you and make you feel better, feel comfortable, and safe. Good food. And they separate by diagnosis which is awesome. Not to long of a wait once you get there. …
My significant other is currently seeking help at this location, while trying to get in contact with her and making sure she’s okay the staff have been totally unprofessional, rude, and flat out unhelpful ! Asked to speak to a manager and …
This place not only violated HIPAA on multiple occasions, but also violated the Patient Bill of Rights and Americans with Disabilities Act. So much so that I am debating taking this up in court. This “facility” is a state of the art prison. Do not come here, else you might not make it home.
Unfortunately, I looked at these reviews too late. This place is terrible, unorganized, rude staff, and repeatedly gave us wrong information. Intake told us we could visit our love one, arrived for a visit only to be told they haven’t had …
My daughter was put here under baker act and when we came in the front desk are so cold. My daughter cried said she didn’t like it here”. It took a while to get in and they lied saying I can visit her and she can call me Once a day and I …
I went to Central Florida Behavioral in March of this year. By far the best facility I’ve been too. Food was decent, beds were comfortable (enough) and the staff were kind to me . (Was on the Oasis unit.)
Does this place take the Security and Welfare of it’s employees any at all seriously? My mother was attacked by a patient on this day and had to be carried to the ER at a Hospital to a different location and she had to drive home by herself …
This place needs a readjustment; the staff are not friendly. They talk about patients and show that they really do not care. They watch you in distress and do not offer help or support. …
if there is anyway possible to give us a zero stars, it would be this place a call to find out if a patient was available after getting them yesterday, they said they had no record of the patient being there when that’s exactly where he was …
The treatment is ok here. I called in today in an event of a crisis. I had a wonderful conversation with a gentleman. I was not sure if I should go in. I was ready to die today, but I got multiple calls back. I was advised to get evaluated. …
I was admitted to this hospital and it is 100% the absolute worst. To begin with, when I first came in a woman who worked there asked me why I was in there (she wasn’t a psychologist either) and proceeded to tell me “that’s no reason to do …
I was so scared for my son once I read all of these reviews but he was transported there last night from the hospital. I went in around 10 am this morning to bring him clothes and find out how I can contact him. They gave me two numbers to …
Thee ABSOLUTE worse place ever! The staff is very rude they honestly don’t seem to care about their potential patients, waited over 7 HOURS , finally asked the nurse did she reach out to the provider after the assessment and was advised …
I was in this facility for a few days under a voluntary Baker Act. I will say this was my first time being in a mental health facility, after reading the reviews I was very scared. That being said, I had an amazing experience. The help I …
I sought out treatment after I could no longer balance my stress with work and life in general. I’m a medical professional and thankfully I am very healthy and have a advocate at home for me. It is a huge shame, for these people who have no …