Central Link Broadband (TX)

Internet service provider, Central Link Broadband

We provide high speed internet service for rural communities in Central Texas. See more

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Central Link Broadband (TX) Contact Details

  • 155 N League Ranch Rd, Waco, TX 76705
  • 254-719-0000
  • Friday 8AM to 5PM
    Saturday Closed
    Sunday Closed
    Monday 8AM to 5PM
    Tuesday 8AM to 5PM
    Wednesday 8AM to 5PM
    Thursday 8AM to 5PM
  • http://www.centrallink.com/

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Central Link Broadband (TX) Reviews ( 41 )

  1. Got off to a bad start with this company in the end they provided more than they promised and the installer went above and beyond to meet my wants and needs for router placement

  2. doesn’t classify as broadband anymore, they should change their name.

    On the bright side everyone at the office and the installation guys are very nice.

  3. Well I won’t lie this cannot be biased, I’ll tell you the truth though they are nice people they will always help you and if you mess something up they will walk you through the steps to fix it, but come 4:30 in the afternoon they are gone

  4. Have had this service for 4 years. When it works its ok. Every time there is a storm the service goes down for a least a day. Other times its down for no apearent reason.

  5. Y’all, don’t even bother with central link. The negative reviews are all correct. Nextlink is 100000 times better in every aspect. Thank me later.

  6. They were friendly and helpful. I would recommend them to anyone who is looking for a internet service.
    They were not able to help me in the area i was living.

  7. These guys are amazing! They respond promptly, and the service is unbeatable where I live. I’m so glad to have switched to them! Thank you guys for the great internet!

  8. Were it possible to leave zero stars we would. I’m not sure if the tech at this company is just incompetent or lazy; more likely both. I realize they are used to the average joe who may or may not be that tech savvy. I actually went to …

  9. Internet goes out every time it rains. Goes out often when it doesn’t rain. The website rarely works, and all of a sudden I “don’t have an account” so I’m unable to pay my bill online like I have been doing so already.

  10. Honestly, this is by far the worst ISP I have ever dealt with. Internet is incredibly inconsistent. Rarely will you get what you pay for, which is already well over what you will pay for cable. I recommend getting quotes from anyone else, like I am currently working on… Incredibly disappointing.

  11. We’ve have Central Link for almost two months and service is spotty all day and all night. Our service is currently down (on a weekend) and the repair number I was given won’t let me leave a message. …

  12. We bought our house a year ago. Central Links speed and reliability has been great. I do Web marketing and my wife watches Netflix with our kids all day. Central Link.was recommended to us and I highly recommend it to others.

  13. They can’t get anything right. Waited three different days over a two week period just to get installed no one showed up. I called the day off installation and was told someone would be out. They took my money quick enough!! Useless!!

  14. Ok service but spotty, inconsistent speeds. Met our needs for a while but went downhill as time went on and they grew. Left them several months back and still don’t miss inconsistent, spotty service, no after hours trouble number, no …

  15. is it possible to do less than a full single star???? these people are not helpful. Nathan is not polite. when you call for a work order/ help / repair i get the run around. they dont want to do anything but the bare minimum and i live so …

  16. Customer service hasn’t been good. We just moved into our new home and haven’t had internet for 2 weeks because we’ve been waiting for them to come out. This is the second time they’ve rescheduled. They called 30 minutes after their …

  17. Customer service people are good to deal with no complaints about the individuals that I have dealt with over the past 2 years. Never really had a problem either untill about 1 month or so ago. Internet cuts in and out barely able to load …

  18. My service goes out regularly. 2 weeks ago it went out again. I called for a repair and they said they’d come fix it. That was on a Monday. It took until Wednesday for them to realize they “accidentally” took my equipment down due to a …

  19. God awful. Been with them for years and every now and then we would have problems and we stayed very patient while they took their time fixing it. But within these last few months they have only been consistent with being useless. Internet …

  20. Just had an awesome experience and needed to share. I was helping my mom get setup to work from home and we were trying to setup based on pics from her employer. I was having an issue that I could NOT figure out and literally worked on for …

  21. I contacted them about a month telling them my situation, they told me they could get me all setup. It would take them a month to come out which we agreed, we had to by our own wifi router, then one day before they are scheduled they call …

  22. Has to be the most unprofessional customer service experience I’ve ever had. They only have one installer and he canceled our appointment without notification. When I called the office to question what was going on. I quote they told me …

  23. I’ve had Central Link for about a year and a half and it works very good! The price has never changed, I’ve never been bound to a contract, and their customer service is excellent. Nathan, the installer was very courteous and even helped me …

  24. Leaving a review based on just trying to get set up with them. Customer service was not easy to work with getting set up. Then took a day off work to have it installed and the guy calls an hour before the appointment to say “I ran the …

  25. Twenty years not one improvement . Will not try to make improvements. But do in the big city’s. No help whatsoever. Have been averaging 35 paying for 89 never in 20 years has it ever been hire than 50. But Gatesville Texas is the only …

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