Central One Federal Credit Union

Central One Federal Credit Union

Central One Federal Credit Union is a not-for-profit financial institution that provides members with excellent, personalized service. Central One offers a wide range of savings, deposit, and loan products designed for the local community and has branches in Auburn, Shrewsbury, Northborough, Westborough, Northborough, and Worcester, as well as school branches in both Shrewsbury and Westborough High Schools. Products include Free Checking Accounts, Money Market Accounts, CDs, IRA’s, Student Loans, No annual fee Credit Cards, Cashback Credit Card, Auto Loans, Mortgages, Home Equity Loans and Line of Credit, Personal Loan, Business Checking Accounts, Business Loans, Commerical Loans. IOLTA, RV Loans.

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Central One Federal Credit Union Reviews ( 24 )

  1. Terrible customer service and overall the worst banking experience I’ve ever had. Take your money somewhere else and save yourself the frustration.

  2. Very proud that Central One received first place among Central MA Credit Unions in the 2018 Banking Choice Awards published by the Warren Group. Top honors for both Overall Quality as well as for Customer Service.

  3. Best Credit Union! Everyone treats you like family, they know your name and really go out of their way to make sure you are satisfied. They have great rates on certificates and loans.

  4. Very poor customer service I applied for an auto loan was never gotten back to. When I called after 2 weeks Mireille Bones was like ohh yeah and then tried to hit me with a 12 percent loan when my credit score is in good to great …

  5. Really good credit union in Worcester county to bank with for both adults and high school students. And for teen age kids to start banking and helps in educating kids on how to start with savings and provides kids with all education on different kinds of banking (savings, deposits, loans etc)

  6. I have used the Shrewsbury branch many times and as recently as last week. I have been doing business with them for about 15 years. They have gone over and above in customer service each and every time. The lending dept is easy and awesome …

  7. I first opened an account here in 2002. Left for another bank, and came back. The customer service is unmatched. My entire family uses this bank dating back to 1991 when they moved out this way from the North Shore.

  8. Central One Credit Union is a great organization. I’ve used them for a multitude of services & have been beyond please. My preferred branch is Northborough, with their creative ideas & wonderful manager!

  9. I used Central One’s complementary service to purchase a new car. I wasn’t even aware this service existed, but I’m so grateful an employee told me about it. I had a very awful experience at a car dealership at first. Once Central One …

  10. I have been a customer with them for 20 plus years. Up to about a year ago it has not been very good. You use to have good and friendly tellers, customer service people who did a great job. Now they have rude tellers and customer service …

  11. I have been a member for a about 10 years and I love doing my banking here. I have my bank accounts, auto loans, and HELOC with Central One and I’ve never had any issues whatsoever. Everyone I talk to are always so helpful and you can tell they know what they are doing. I would highly recommend!

  12. This credit union has changed for the worse since I joined them in the 1960s when they were the smaller Mass Electric Credit Union. My parents were two of the first members back when my dad worked for Mass Electric. …

  13. I have been with Central One for close to 20 years, they continue to impress me. They make it a point to get to know their customers. Very Happy!!

  14. This bank has 4+ stars for a reason. Unlike most banks, COFCU goes above and beyond to HELP their members and to be specific, Lou and Melody are amazing. I couldn’t be happier and I know my wife and I will continue to build and better our …

  15. Absolutely the best bank/credit union. I have move across country and remained tied to COFCU for a reason. Nobody takes care of their people like they do. Banking is easy. I’ve had loans from there and get top notch care. Melody has been my …

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