ABOUT CENTRAL PARK ENT Central Park ENT is one of the leading ear, nose, and throat clinics in the Texas DFW region. We have 4 offices located in Arlington, Dallas, Fort Worth and Mansfield, and serve patients throughout North Texas. Our experienced and compassionate doctors and practitioners can help with any ear, nose, or throat condition you may have. From allergy treatment, to hearing aids, sinus surgery, thyroid conditions, and much more, our team of caring ENT doctors is here to help you and your family. To learn more about Central Park ENT, please contact us today.
| Friday | 8AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 5PM |
| Tuesday | 8AM to 5PM |
| Wednesday | 8AM to 5PM |
| Thursday | 8AM to 5PM |
409 Central Park Dr, Arlington, TX 76014
This place is not transparent on their pricing. Called and made appointment, asked how much would be the total for the visit. I was told $125. Arrived, they collected the $125 and proceeded to take me to back room. Never once when I was …
The worst experience. I waited more than a month for my son’s appointment. When the day of the appointment arrived, the doctor told me that they had to put tubes in his ears, but that he had to schedule another appointment and wait for …
Saw Justin about lost hearing aid replacement. He had me so confused about the warranties I could not think straight. He kept saying it was like replacing a roof???? …
Great place
Not very helpful place
Amazing experience.
They are so aggressive and not helpful at all
Very good place and Dr Thomas is a very good
doctor.
fast and staff was extremely fast and friendly.
This place is fast and awesome with kids!
Relatively quick, smooth, and comfortable experience. Thorough hearing test. Would go back again.
Dr Lee and the team was excellent. From the time I came in. Until the time I left out.
I had surgery here last week. Everybody was very friendly and professional. Would highly recommend Central Park Surgery Center.
It was a horrible experience the asian lady at the front Dest was not helpful she went back and forth We me about A referral that was faxed over she kept saying she didn’t get instead of calling the doctor back and fixing the problem she roll her shoulders and look dumb founded if I wasn’t happy at all🤔🤬 …
Dr. Pena was very nice and thorough. This was my first visit and I was happy with the professionalism.
Unprofessional. Did not contact me in a timely matter in order to get my surgery done. Called and said I needed a MRI but never scheduled it.
The only thing positive about this place was the young ladies at the front desk. Very bad experience. Please don’t waste your time or money here.
Doctors are great. Staff is super rude. Entitled receptionist, nothing that hasn’t been already said in prior reviews
This was my daughter’s first visit here and the place was nice and very clean. The best part was we got in and out. The doctor was very nice and personable.
You are absolutely in the best hands with Dr Gibbs and her NP Holly. Dr Gibbs cares about her patients and her priority is to get you feeling better.
Helpful, friendly, sympathetic staff. They were very efficient, too. Dr. Thomas listened and took time to talk with me and explain everything. It was a very positive experience.
DO NOT COME HERE! EXTREMELY UNPROFESSIONAL SCHEDULING STAFF!! YOU WILL HAVE TO MAKE MULTIPLE PHONE CALLS JUST TO TRY TO GET AN APPOINTMENT. THANK GOD I HAD MY PCP REFER ME TO ANOTHER ENT PLACE! DONT EVEN WASTE YOUR TIME WITH THIS GHETTO STAFF
Definitely I do not recommend this place they do not know how to listen to patients the doctor very I went for a very bad earache they told me that I had nothing in the end I lost my money in studies that they did that did not help me and I …
Everyone was warm and welcoming and there was practically no wait time. I’ve only been once and the entire staff makes you feel like family.
Nobody knows how to communicate!!! I was in here for 2 hours and 10 minutes! The left hand doesn’t know what the right hand ever does! Horrible first time!!! …
Excellent experience!, I had an appointment with Dr.Thomas for my hearing problem, turned out to be built up earwax. Dr. Thomas carefully listened to me and took care of my problem very fast and efficient. I totally recommend this place and Dr.Thomas.
Totally unprofessional environment. Staff is hostile, nasty and staff and (lousy-IMO) doctors blame their inadequacies on other physicians and other physician offices. Poor communication poor planning run around like chickens with their …
They were so kind here and able to get my daughter in quickly during an emergency situation. They were so patient with my 6 year old and understanding of her pain and how scared she was. I would definitely recommend them!
why are there so many negative reviews? dr thomas is the bomb . he removed my tonsils in february and it’s december and i finally got sick. not that that’s a good thing. but i used to get sick literally every week no joke. y’all are sleep on him and too picky . he’s funny as hell too lol
Dr. Scoresby has been great for the past two years. He put in our sons tubes with zero issues. The follow up visits have been seamless.
I really liked this place and doctors but since holly has left I have not had the best experience
Today I had early appointment at 9:10 which they took me in right on time but …
My mom took my son for his ear appointment last week and they did exceptionally well!! He had a prior traumatic experience at another office and I was referred to Central Park. Thank you so much for taking care of my baby!!
Trying to have a sinus surgery over my spring break of my doctorate program so I wouldn’t miss any class insurance needed them to call cause I was set for “predetermination” I called over 20 times in a 3 week span usually getting sent to …
I have reached out to this office several times to schedule my son’s surgery & no one ever calls me back. I’ve reachers out to them since January. If this is the kind of business you all run, I don’t want you touching my son.
Dr Thomas is absolutely amazing with my 2yo. He made her feel comfortable, answered all of my questions, and seemed to have a genuine concern for her health. It was such a relief as a mother.
I was referred. Although Initially helpful, Dr.Thomas relied completly on my referring doctor and new found gastro doc. Dr. Thomas admitted me in hospital, and was the only doctor out of the 3 that charged me for my ( required ) follow-up …
Dr. Rene Pena was absolutely amazing with his medical skills. I had a very serious scare regarding my hearing and he kept a very positive attitude and helped solve my medical problem. I highly recommend him and his staff.
Terrible!!! There’s a reason the reviews are low. Arrogant, condescending, and rude. Doctor Lee took an entire 5 second look and dismissed me. A perfect example of narcissism and action. If you want to be spoken to like your 5 years old or mentally unstable this is the doctor and clinic for you.
Sometimes you just let a customer be customer, to have good customer service. I have been coming to Central Park ENT for a year now. One problem that was handled as best they could by Dr Pena and staff, but today was another story. Fours …
Just wanted to say thank you to everyone that took care of me yesterday. These amazing folks have my heart! I can’t express the amount of love that I felt and knew that I was in the best hands possible. From the moment I walked in the …
This is the worst dr. Office ever. Don’t go to them if you need a specialist. They change your appointment even though you have an email that tell you when your appointment is .then they try to reshedual you for a month after that.. not …
New patient with broken nose. Saw Dr. Scorseby today. Office staff was very courteous and professional. Dr. Scorseby took the time to answer all my questions and scheduled me for a next day procedure to reset the broken nose. Staff …
You know they were fine in their demeanor. Just tired of dealing with Doctors who lump you in with the 90%. “I can’t see it right away, so it must be this” Just disappointing “It’s PROBABLY this, because 9 times out of 10 that is what it …
I should have checked the reviews here from the beginning. I don’t know what the physicians are like, but the office staff is absolutely unprofessional and incredibly hostile, and I was only inquiring about becoming a patient! If a group of …
Dr. Christopher Lee is an amazing doctor! He is very caring with his patients and always makes everything very clear. His bedside manner is so welcoming, I would recommend him any time! Very pleased with his staff and services!
My infant daughter needed ear tubes, we had them scheduled for another facility later on in the month. When her infection became so bad we couldn’t wait, Central Park ENT fit her in right away. Within 3 days she had tubes in, at almost HALF …
I had a hearing test it was 5 stars. Dr. Saw me for maybe 5 minutes for dizziness, light headed, fuzziness. Looked in my ears then checked me for vertigo. Ears were good, and no vertigo. He suggested a Neurologist. Then I went to reception …
Dr. Lee, his staff and the surgical staff are all amazing. Years of sinus issues are pretty much gone after surgery 2 wks. ago. Dr. Lee takes his time with you, listens and answers all your questions. I am extremely picky about who my ENT is with years of suffering and I feel completely comfortable with Dr. Lee and his staff.
Dr. Thomas is very Racist had the worst experience in his office I don’t recommend you taking your kids here. He has no patience for kids. (7 month old twins) my twins were fussy in his office rudely came into the patient room yelled at me …
The wait time is average for appointments. It also can get too busy for a walk in. However, all the nurses are very professional and visibly try their best to meet patients needs. The doctors also have alot of experience and will actively …
1 star not even deserved, I went in needing answers and left with the Doctor dismissing me and not even willing to investigate why my lymphnodes have been swollen for 6 months. In and out , not even a 5 minute visit and 50 dollars later. …
Severely broke my nose on a Thursday night playing softball. The staff squeezed me in the next day. I had surgery the following Monday. I was impressed with the entire staff. Everyone was friendly, professional, and the damage was …
I saw Dr. Lee for an appt then a tonsillectomy and every individual I came in contact with was absolutely wonderful and patient. …
They cancelled my sister’s surgery because her lungs did not sound well. I understand that part and appreciate it. The part that really frustrated me and disappointed is that my sister had been complaining about chest pain. They have been …
First impression, the staff was very sweet and helpful. I arrived early and was taken back to see Dr. Lee in just a few minutes. I was there because a had developed lumps in my throat that I suspected was tonsillitis. …
Can’t speak to the quality of the doctors, because I never got to see them. Incompetent staff scheduled my appointment on the wrong week, so I took a half day off work for nothing. Didn’t reschedule and never going back.
1 STAR IS TOO MUCH. NO STARS!!
Dr. Thomas was great. His staff including his assistant is a totally different story. If you like to be spoken to rudely by an appointment scheduler or like …
Probably should have read the reviews before choosing where to go. Dr. Scoresby was pretty nice but the staff is rude/condescending. Went in for a preop today and after 2 minutes of talking to the MA or PA, I knew that I did not want to get …
They waste my time and money. I went to see them for ringing in my ears. All they did…hearing test and then Doctor told me to do Therapy and Acupuncture. Wow. What a complete waste of time. If you couldn’t help me, should have just told me that.
I had an appt. for a hearing exam do to hearing loss and ringing in my ears. The check-in people were friendly and courteous but as soon as you walk through the doors, the niceness stops. The lady doing the hearing test was extremely …
The staff was nice and the doctor seemed knowledgeable. My issue is having to pay twice in one visit. I paid 113 prior to seeing the doctor and then again when leaving. The lady said the doctor changed the code. I was not happy with this because he literally just looked at my son’s throat, talked for 2 minutes and left.
I saw Dr. Lee for ear issues and he was such an answer to prayer! Excellent bedside manner, super easy to ask questions of, explained everything and took his time. Front desk was super kind, also. Will definitely return for any ENT needs in the future.
I used to Central Park ENT 10 years ago and had a wonder experience. Came back to them April/May 2021 for some pretty debilitating symptoms and I was really disappointed when they called me bcs Dr. Thomas had some changes to his schedule …
So having a small tube with a camera on the end put up my nose and down my throat was NOT pleasant BUT the staff at Central Park ENT ARE pleasant. Dr. Thomas was patient and not hurried and his assistant (forgot name..forgive) was sweet …
I’ve mixed feelings about Central Park ENT (in Arlington), because all but one time I’ve a fair to very good experience here. But the one time was enough that I didn’t trust the doctor enough to come back as my issue progressed. But …
Had some test done with Kathrine about two weeks ago. and she is such a pleasant professional. she is so amazing at her job. and I had my results interpreted to me today by Dr Gibbs. I must say I have never had any doctor explain to me what …
Find another Dr. Don’t waste your time and money.
Peña was not Professional in my opinion. I will never recommend Peña to Any one. You can find more solutions Reading a book..
Great service and team! Dr. Christopher Lee was an amazing doctor for my daughters ear tube surgery. The office swiftly managed to fit her into his surgery schedule. Little to no wait time and very professional all around. Conveniently, the …
After 2 years and about 7 different doctors trying to fix an ear issue I had nothing was working. After a 5 minute meeting with Dr. Lee he knew exactly how to fix it. 3 days later my ears are 100% fixed. Would highly recommend. Not to mention they saw me within 8 days.
From the second I stepped into this facility I was greeted by friendly and helpful staff. Dr. Lanan the audiologist was very kind, personable and informed. He provided the information in a concise and understandable manner. …
My mother who is in her late 60’s had an eye decompression surgery, the doctors are excellent, it too about 5 hours total, from the second we got there till we loaded her up and took her home and she is doing great considering, however the …
Dr. Gibbs was my ENT. I had surgery last year. There was always a wait. I went back in for a follow up today and after over an hour and no excuses or no customer service I walked out. I guess I’ll be finding a new doctor. I think everyone’s …
It’s really unfortunate that I have to leave one star because the doctors are actually amazing and care about their patients and what they do. But everything else is a total nightmare. Especially the billing department. Every week I have a …
This group has locations all over, but not all locations offer all services. I have a child with seasonal allergies that need more attention than regular OTC options. I made a first available appointment at the Arlington office, thinking …
My daughter had an appointment scheduled for 9 AM we didn’t get seen till after 930 then she said my daughters answers had “behavioral” differences so she had to sit in the waiting room for an additional 20 minutes until she got ready to …
I was referred here from my primary doctor. I had an appointment with Scoresby. Things went great, he checked me out and listened to my concerns so I was happy to make another appointment for follow up. Well the 1 star comes in because of …
I was referred to this office by my oncologist. I made an early appointment to be able to get to work on time however, when I get to the office doors are locked . There was a couple of people waiting. When the doors finally open the young …
The absolute worse customer service I’ve seen from a any business identity. Won’t cooperate with pending referrals, will hang up the call without a proper resolution, and just flat out very impolite staff. Avoid this place at all costs
When I made the appt for my son I specifically asked if the Dr. we were scheduling with had surgical privileges with a specific hospital and was told, Yes.” The visit itself was very uneventful, and was less than 5 minutes, we were told he …
Horrible scheduling department! I am trying to schedule appointments for my daughter for over 2 weeks already. Scheduling department never picks up, you always have to leave a message. Every time they called back they said they didn’t get …
I came to the doctor office twice, Doctor Lee is awesome but the scheduling & the clinic are so unprofessional. They don’t look at you as a patient they look at you as a paying customer. I called to make the appointment they asked from my …
Great staff and very helpful with all your needs.
Dr Pena was very helpful with my surgery.Thanks to him and his staff for there help.