Beginning with the first cardiac catheterization in the region more than twenty-five years ago by the group’s founder and president, Dr. Gordon Mitchell, and continuing today with state-of-the … See more
Dr. G has always been very honest with me, even when I didn’t want to hear what he had to say. His office staff is very professional, and I never have to wait very long.
Sorriest in the business . Will not respond to refill request . Will not answer phone calls . Will not return phone calls . But they damn sure want you coming in for office visits to only check your blood pressure .
Dr Wigley is a caring, dedicated physician with a great bedside manner. He is very involved with his patients and their family. His support and concern kept Larry with me for many years. I am grateful for him to be Larry’s physician and …
For almost a week I have been trying to reach for rescheduling because the Doctor is out of town on the day of my appointment. Each time I hold for more than 10 minutes. Even I left a message with no response. I consider this extremely poor service on a clinic on heart services. Hopefully you will improve your system
Absolutely love Dr. Gordan Mitchell. However, it can take you up to an hour to an hour to get someone to answer the phone. Kim in the billing department needs to work on her customer service skills. She is very rude.
I agree that this place is pretty horrible for continuity of care. For example, it is hard to get an appointment. You have to be able to manage yourself and your needs (and most older people need a little help) because appointments are …
My husband and I are Dr. Gordon Mitchell’s patients. We have been with the clinic for 5 years. Dr. Mitchell is a caring and dedicated physician. He is to the point about what you need to do for yourself. He will take the time for you if you …
I’m a newer patient, every single time I’ve tried to call I’m on hold and no one ever answers the phone! I’ve yet to talk to anyone! Today I was on the hold line for over and hour! I always leave a voicemail and I’ve never gotten a call …
The doctors and staff were nice, so I wish I could rate it higher. When you leave a message for the nurse, it says they will call you back within 24 hrs. I left 3 separate messages on 3 occasions that were not returned. I had to call again, …
Unfortunately, I cannot get this doctors office to call me back or send my echocardiogram results to my surgeon. I have placed 6 phone calls and send 4 messages on the app with no luck. I am so frustrated and let down.
Great place with great Doctors!
Can’t get a response from these folks. Email or phone response.
We love Dr. Colato and staff
Dr. Gutierrez was fantastic. His nurse was very helpful and kind.
Effective staff. One of the doctors is very loud and not courteous at all. He also didn’t give me the feeling that he was actually listening to me.
Dr. G has always been very honest with me, even when I didn’t want to hear what he had to say. His office staff is very professional, and I never have to wait very long.
Dr Colato is a very caring doctor but professional at the same time. He is the best doctor I have ever had! I would recommend him to anyone!
Sorriest in the business . Will not respond to refill request . Will not answer phone calls . Will not return phone calls . But they damn sure want you coming in for office visits to only check your blood pressure .
Dr Wigley is a caring, dedicated physician with a great bedside manner. He is very involved with his patients and their family. His support and concern kept Larry with me for many years. I am grateful for him to be Larry’s physician and …
Negatives:
A rude appointment specialist was first contact that I had with Central TX Heart. Abrupt. Not a clear speaker. …
For almost a week I have been trying to reach for rescheduling because the Doctor is out of town on the day of my appointment. Each time I hold for more than 10 minutes. Even I left a message with no response. I consider this extremely poor service on a clinic on heart services. Hopefully you will improve your system
Absolutely love Dr. Gordan Mitchell. However, it can take you up to an hour to an hour to get someone to answer the phone. Kim in the billing department needs to work on her customer service skills. She is very rude.
I agree that this place is pretty horrible for continuity of care. For example, it is hard to get an appointment. You have to be able to manage yourself and your needs (and most older people need a little help) because appointments are …
My husband and I are Dr. Gordon Mitchell’s patients. We have been with the clinic for 5 years. Dr. Mitchell is a caring and dedicated physician. He is to the point about what you need to do for yourself. He will take the time for you if you …
I’m a newer patient, every single time I’ve tried to call I’m on hold and no one ever answers the phone! I’ve yet to talk to anyone! Today I was on the hold line for over and hour! I always leave a voicemail and I’ve never gotten a call …
The doctors and staff were nice, so I wish I could rate it higher. When you leave a message for the nurse, it says they will call you back within 24 hrs. I left 3 separate messages on 3 occasions that were not returned. I had to call again, …
Unfortunately, I cannot get this doctors office to call me back or send my echocardiogram results to my surgeon. I have placed 6 phone calls and send 4 messages on the app with no luck. I am so frustrated and let down.
Staff is incompetent and unorganized!
DO NOT WASTE YOUR TIME OR STRESS OUT WITH THESE DOCTORS!! …