Chalet Landscape Nursery & Garden Center

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Serving the Chicagoland for over 100 years, Chalet is your one-stop destination for bringing beauty to your home – both inside and outside – through our landscape services and retail outpost. See more

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Chalet Landscape Nursery & Garden Center Reviews ( 96 )

  1. LOVE,LOVE THIS CAHALET❤❤❤❤❤❤❤❤❤🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹😘😘😘😘😘😘😘😘😘😘😘😘 …

  2. I tried asking a question , but instead the worker just kept talking over me. I couldn’t get a word in. Therefore I just left. If I can not get assisted then what is the point of them walking around.

  3. This is my favorite place, my happy place 🙂 Especially if Kazoo is in a good mood. Props to Gabbie for holding down the pet section <3

  4. Love this store and all their staff. They are SO helpful and knowledgable. The delivery was perfect.Plants are always vogorpus and they have the newest plants and ecoric items.

  5. Buddy, is an excellent example of what customer service should be. He’s very knowledgeable and is my go-to person when I have questions about any plants. Thank You for the excellent service and advice.

  6. WHAT TO DO WHEN YOU HAVE A GARDENING CHALLENGE: SEE JENNIFER BRENNAN AT CHALET

    I adopted Gardening as a hobby going on two plus decades as well as being a …

  7. Not really familiar with service but one of the drivers or someone who had there logo all over the vehicle cut me off 3 times while driving and proceeded to follow me into my kids daycare parking lot. Not sure if he thought it was a game …

  8. I walked in knowing absolutely nothing about Bonsai trees and I walked out 2 hours later knowing a lot.
    The lady named Jennifer was very knowledgeable, polite, patient and helpful.
    Outstanding customer service!

  9. I’ve worked closely with some of their landscape designers and I’m very pleased with their work. They have all been very knowledgeable, patient and helpful. Also, they actually return phone calls and follow up unlike other contractors I’ve talked to.

  10. The Specialty Gardens department at Chalet is wonderful. It is amazing the attention to detail that is taken when designing seasonal containers for your home. Whether it is a new or existing container, Chalet can customize just about any old planting pot into a long lasting display of color and interest throughout the season!

  11. Wonderful enchanting place this time of the year with everything budding and blooming.
    Buddy is the best and most knowledgable sales person I have ever had helping me …

  12. Went to buy Heirloom roses but – as the nursery rhyme goes 🎶🎶🎶 Old Mother Hubbard went to the Cupboard
    But when she went there the cupboard was bare… wilting rose plants were there and no they could not order it either!!!! …

  13. Chalet is by far the best place to go for plants in the spring and summer, gifts for the holidays and other housewarming items. The staff there will impress you with their knowledge of all they have to offer, and they are very helpful. They also landscaped my yard as well as some of my neighbors’ yards and they all look amazing!

  14. I stopped in last week looking for help with my 10 year old Boston Ivy vine,,,been everywhere seeking help as well as had an arborist to my home to diagnose. Stopped by the Chalet Customer Service desk and met Jennifer Brennan….SHe not …

  15. Came to Chalet the past 2 days looking for various plants to put in gigantic trough planters (80+ gallons)…on two separate occasions, two different ladies at the info booth were rude, loud, and condescending like nothing else I’ve ever …

  16. Always visit the reindeer at Christmas. Always visit the Chalet. The very best nursery AND gift shop around. We drive 50 miles to shop here. If you love plants and related gift items do yourself a favor and visit the Chalet. Wendy

  17. Purchased firewood from the Chalet a few times, but this last time the wood was such poor quality. The majority of the pieces were the size of pieces not logs, the larger sized pieces of wood had paint on them.

  18. Love you guys. Rent a car every year to get our flowers. This year we felt so bad for you as we had “Karen “ in front of us that complained her roses had not bloomed yet 😂. It’s too early, bi@tch. We switched lanes 3 times because of this Lady, ..,move on! It’s not worth it. …

  19. I love going here to shop for plants, shrubs and flowers they have a great selection. There outdoor furniture and accessories are always changing and updating. I can’t say enough about the helpful and knowledgable staff. Alwats a hello especially now with all the new changes.

  20. We’ve been shopping for pet supplies at Chalet Nursery for 25+ years and can’t say enough good things about their pet department. Gabbie is extremely knowledgeable, personable, and always pleasant. We had a very sick dog and Gabbie helped …

  21. High end garden store focused on quality over quantity. More space is dedicated to home decor and interior/exterior decor. Friendly and knowledgeable staff are always willing to assist.

  22. The Chalet is an amazing place I have been visiting since I was a small child. The variety of products, from greenhouse to landscaping to interior decor, jewelry and pet supplies is amazing. …

  23. I recently had a problem with one of my rhododendrons, and Jennifer Brennan has been fantastic with working with me – first to get my 50% replacement credit, then to pick out a plant for me, and finally to answer all of my plant questions. …

  24. I came in on a quiet Wednesday looking for a gift for my wife’s birthday. I didn’t know exactly what she would like, but the three young ladies at the registers really helped me. Without as many sales associates (I think because of COVID?), …

  25. The people at the actual nursery are very kind. Nathan Tawana and Desiree are the best. They were both kind and knowledgeable, but landscaping and delivery? Forget it! I bought some beautiful burning bushes. They were supposed to be …

  26. I have been a customer of Chalet for over 20 years. I exclusively buy all my indoor plants from Chalet. I find the staff very helpful and beyond knowledgeable. A special thank you to Jennifer B, their horticulturalist, for taking the time …

  27. I have purchased things for my garden and gotten advice at Chalet often, since the 1980s. It’s always a good experience and the employees are so knowledgeable. In the last year, since moving to a new house, I have needed lots of advice. …

  28. Jennifer was extremely helpful in refunding me for three hydrangea plants that I purchased last summer (they ended up being the wrong type when they bloomed this year). She was kind, knowledgeable, quick to get back to me, and the full …

  29. I use Chalet’s landscaping services for lawn care and tree replacement for a number of years. There is a great selection of annuals and perennials, as well as houseplants. Check them out for home decor, great for gifts and the best for holidays! 🌹🌻🪴🎁❤🎃🎄 …

  30. Fantastic customer service! I normally don’t drive by this nursery but happened to have an appointment nearby today. I called and asked whether they could have my order ready by the time I passed by. They were so pleasant on the phone and …

  31. Fun store to browse or grab a last minute gift: lots of selection across garden and home goods. I especially appreciate the native and locally grown plants. The staff is friendly and knowledgeable. However, all this comes with a price: everything is expensive.

  32. My wife loves this store. The staff are always friendly. We come here for our Christmas tree. They have a wide selection of gardening seeds, fertilizers, furniture, fountains, fire pits,and accessories. It is definitely worth the trip. Expect t o pay full price for items this being located on the North Shore.

  33. We used Chalet for a landscaping project in our backyard and also to take over the weekly maintenance from our prior landscaper. Darren and his team did a fantastic job designing and implementing the project. He was great to work with and …

  34. LOVE going to Chalet any time of the year. It’s the best place for quality gifts and my snake plants are still thriving four years later. We are also big fans of their dog food subscription program! Very grateful for such a special local business.

  35. We’re a customer for several years and been very satisfied with them,but this year we are shocked by their customer service!
    We have bought tons of flowers and just today alone we paid about $1500, it was …

  36. This location is really awesome for just about anything you will need for landscaping and gardening. The staff are normally pretty helpful and can point you in the right direction when you need it. I definitely recommend this for getting …

  37. The place is neat, great variety, healthy plants, awesome merchandise! And A+ customer service and advisors! Today I had a 5 minute Arbor Class (!) with Ms Mary Francis. Bravo!

  38. Chalet is such a lovely place, a real oasis in the community with beautiful plants and unique gifts. I stopped in today on this warm Wednesday at 3:30 in the afternoon. My goal was to purchase an indoor plant and while I am an experienced …

  39. Danuta was extremely helpful when I was looking for a large floral arrangement for my foyer. She took the time to ask questions, listened, and ultimately put together a beautiful custom arrangement. I couldn’t be more thankful for her help!

  40. Nearly a month after ordering what I thought was a stunning magnolia tree, my order arrived today (no call or appointment given first). This “tree” ended up being a 3ft tall bush with sad looking dying flowers. Ughhhhhh between a zillion …

  41. Just stopped in for firewood, and the entire staff was friendly and attentive from the cashier to the team of young men carefully loading up my vehicle. Will be back for the service and great selection.

  42. Excellent garden center with sections for Trees, Vegetables, Flowers and all sorts of other plants. There is also a great Pet and Home Goods section inside. Staff here is helpful and friendly. They also have great Pride and 4th of July displays out right now!

  43. The Chalet, landscape store gets 5 stars from me! I could not believe what a fantastic selection they had in all of the major categories of perennials, shrubs, trees, shade plants, sun plants, pre-made garden pots. There were also so many …

  44. I love this place, they have such a wide variety of plants and a very friendly staff. I am mostly writing this review to tell about the experience that I had today with Danuta. She was so helpful and you could tell that she loves her job. I …

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