Provide the public quality dental care, while maintaining a high level of respect, ethics, morals, and kindness to our patients. We strive to maintain a friendly environment that provides a “family like” atmosphere while improving the quality of life and restoring function and health of our patients.
| Friday | 7:30AM to 4:30PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 7:30AM to 4:30PM |
| Tuesday | 7:30AM to 4:30PM |
| Wednesday | 7:30AM to 4:30PM |
| Thursday | 7:30AM to 4:30PM |
111 Brooks St, Charleston, WV 25301
This place is so efficiently operated! Thank you to the friendly staff, quickness of service, and professionalism.
Practice got me under a very short notice. Was able to solve my need quickly with little discomfort.
I would highly recommend this dental practice above all the others I’ve been to in my life time of 63 years…fast,professional, kind,and caring…that’s what you want in a dentist.
Great staff
Brigitte is fantastic!
Nothing but good to say about these professionals.
I love the dentists and staff!
The staff is great and so nice 5/5
Awesome experience! I was in & out timely!
Amazing staff and amazing work done!
Great staff. Very friendly.
Everyone I saw was sweet and gentle.
Efficient, timely, courteous, friendly. Will return.
They are on time, efficient and friendly.
Very pleased with the staff and very helpful with my needs .
They pain of wasting a day at the dentist doesn’t exist here.
Friendly staff, excellent care. Thanks to all!
Tracey the front office manger is RUDE and Very Very Very Unprofessional. Wouldn’t recommend anyone to this office!
Chesley was awesome cleaning my teeth . I love this place
Horrible. Rushed from the begining. They were only concerned with booking future appointments. Horrible practice.
Very efficient and friendly staff. Also enjoy my visits!
They are professional, kind, and take pride in their work.
Great, friendly staff, good work. Definitely recommend 😁 …
Very Friendly!! Very happy with all the work that I’ve had done! 🙂
Great people and they do great work
I have been seen several times at this office. Always a great experience.
Wonderful staff, everyone is so friendly and they genuinely seem like they care.
Best dentist I ever went to
Amazing service! All of the employees are amazing and they are very quick and effective.
Very kind and explained everything very well
Great service, super friendly staff!
I’ve been coming her for over 30 years, always had a good experience.
Have been coming here for a long time. They are truly professional, friendly, and top-notch.
Very friendly and knowledgeable staff. Convenient location near downtown Charleston.
They do a really good job.nice people and give good advice thanks
Super friendly staff that pay attention to detail and explain processes and procedures all while treating you like family…….that’s hard to beat!
I have never been disappointed. Very friendly, accommodating, lots of smiles, great atmosphere!
Good staff, flexible with cares, concerns and courteous. 🙂
Extremely helpful and friendly nice work environment and clean people should take their kids and go there also adults very nice staff
Always a positive experience. Friendly, caring staff. Been coming since I was a young child.
They was very friendly and they was really great with my 4 year old
Staff and doctors are always so professional and friendly. We love them.
Love this dentist office awesome place check them out such a great group
They were very professional and they were willing to explain the procedures and basic mouth autonomy.
Great people always willing to go the extra mile to help you. Dr.Pennington and staff put the patient first always.
Always a good experience. Staff are very kind & they do a great job.
Teeth look and feel great. Thanks for the correction and cleaning. ❤️
Very nice people. They got me in an out quick. Thank you
As always, great service, great people. Was so happy to be back to our normal.
Great experience very friendly staff dedicated to the citizens of Charleston
I have been a patient of Dr. Pennington since I was a kid. The entire staff is incredible.
Modern, efficient and friendly practice. Positive experience for me always
Always excellent patient care!!
Fast, friendly service. Great staff. Flexible schedule for those who work Highly recommend this office.
Love this dental office! Had a great experience!
Everybody in this office is super nice and easy going there good with kids as well. I love going there 🙂
Awesome staff and experience
Everyone is so friendly!!!
Friendly, professional and exceptional work!
Chelsea = best dental hygienist around. Props to this organization for squeezing me in!
Love the people here. They a super friendly and take care of you.
Very professional and pleasant!!
Absolutely the best dental office in Charleston. Friendly staff, treat you like family.
Great service. Friendly, professional staff.
We have always received excellent care from Dr. Pennington. He is great with children as well as adults.
I love coming here- the staff are awesome and always friendly, very knowledgeable and professional. Highly recommend!
This team works together well. Scheduling, billing, fillings, they juggle it all efficiently.
These guys exceeded my expectations in every way. I’m a new resident of WV, and they made the switch from my previous dentist a breeze. I highly recommend this team!
It was wonderful, very thorough and helpful
This is literally the best dentist office in the city and Dr.Pennington is the most caring and capable dentist I’ve ever known ❤️ I absolutely recommend this office and DO as often as I can!
They remind you of your appointments frequently (for me that is GREAT). Very professional and kind. Gentle and fast service. I love them.
Dr Wade was excellent. We felt at ease and well cared for. And it was almost pain free! 5 stars.
I drive from Huntington to go here! Best dentist I’ve been to by far
Really professional dentistry. Thanks to all that I had a pleasure in meeting. I was a 9 o’clock patient on tuesday seot 7.
Very nice people and they explained everything to me
This was my first visit and I was pleased with the entire visit. My wait was minimal, the staff and dentist were friendly and informative.
My daughter’s cap fell out and she was a new patient, they worked her in their schedule fixed her tooth even though they were already busy. Amazing staff.
My experience at Charleston Dental Associates was great, as always; I was taken on time, and everyone there is very nice and friendly!
I have pondered over mine and my 2 year old daughters experience all day…I am just upset!!!!! This office seemed like it was very unprofessional , this was my first visit and maybe it was because it was Friday and they were all looking …
I’ve been going for years. Great service. I was in and out in 20 minutes this morning.
First time at the office and had a great experience. Everyone at the office is so welcoming and personable. Loved my hygienist Sarah!! She was very thorough and informative.
They were nice to me and treated me good. But when they found out that I didn’t have dental insurance, and couldn’t pay for the past bill, they were snobby and rude. Then when I told her that my bill has been paid, she said in order to come …
I highly recommend Dr. Pennington and Charleston Dental Associates. Their dental hygienists have a gentle touch. The whole staff is friendly and efficient.
Highly recommended! I’ve had a lot of problems with my teeth – everyone has been very friendly and super helpful. Dr. Younis and Kayla are amazing!
My experience with Charleston Dental Association has always been positive. Bridget is very good and very professional. Dr. Pennington is a great dentist and a pleasure to have as your dentist.
Dr Patel is a great dentist! She is knowledgeable and confident. She and her assistant work well together. I had a good experience.
I had a great dental experience….i left feeling like they really looked out for me….thanks again
I recently became a patient of Dr. Younis. I have a lifelong fear of the dentist due to a traumatic childhood experience. From the moment I walked in to the office Dr Younis and her staff did everything in their power to make me feel safe …
My daughter loves it here. Jeanna the associate is the best she interacts and keeps a conversation going. They celebrate your kids here and that’s another plus. The Penningtons are wonderful.
The whole staff is friendly and I never have a bad experience. I feel like they care about me as their patient. I do not plan on changing dentists in any future 🙂
Very friendly employees and nice and cool environment. The dental hygienist, Bridgette, is very pleasant and helpful. The dental work itself is very costly and not the sturdiest or most reliable. Four fillings on same tooth within 7 …
Today was my First time & everyone was nice Fast service . I recommend them !!
Friendly professional staff, see you at your scheduled appointment time and if they don’t they do whatever they can to make it up to you. I’ve seen them for cleanings, fillings, and invisalign treatment and am happy with all of their work!
I love my dentist! He and his staff r always polite and sweet, even deliver bad news with genuine concern. He’s been my dentist for almost 15 years.
Very professional and courteous service, especially being a new patient…Would highly recommend this Dental Clinic.
I actually look forward to seeing all of the staff at Dr. Pennington’s office. He is the BEST dentist and his entire staff is excellent! They are all professional as well as funny! ….at least it seems that way when I have the laughing gas! Lol!
The Charleston Dental Associates are awesome and treat you like family. I would recommend them to everyone.
I feel this dental office has horrible customer service! I scheduled my son an appointment here and the first time they claim my son isn’t covered by his medical insurance which was incorrect. Rescheduled, and the second time I got lost and …
I had my first visit today and everyone was so friendly. Dr. Ballard and Holli was amazing. I would highly recommend this office. ❤️
Fast available appointments. Practice is very clean. Staff is very professional & explains all procedures & pricing up front. Definitely recommend..
Dear charleston Dental Associates the customer service was great on Tuesday and as always. I found out that I have a few things wrong with my teeth. My teethe got cleaned. Then Then with photo of my teethe Dr Pennington saw that there was a …
Best dental office! The precautions are superb!! The dentists and assistants are informative, the hygienist, Chelsey is thorough and friendly! She’s the best! And that front office staff is the best in the valley!
I have been going to this office for years! They are so kind and do not leave you out in the waiting room. They do an excellent job! Highly recommend!
I still love this office! Of course I really miss Dr. Graziani and wish he was still there, but the new dentist, Dr. Jackfert is wonderful with children and my husband really likes Dr. Pennington. Also everyone in the office is so nice …
I have been a patient here for years. Dr. Patel and Dr. P are both great dentists. I would recommend this office to anyone needing a good dentist! Their office staff and hygienists are top notch!
All of the staff at Charleston Dental Associates are very friendly and willing to help you in anyway they can.
My husband and I always make our appointments together. We look forward to our check ups and always feel welcomed. The staff is very kind and answer whatever questions we may have. We love them!
Can’t say enough about this dental practice! As someone who neglected to go to a dentist for the better part of 6 years, I was terrified about this visit. The staff, from top to bottom, made it such an easy experience for me. I was seen …
I’ve been a patient of Charleston Dental Associates for approximately 15 years. I can truthfully say I look forward to going to see Dr. Pennington and his staff. The office provides a lighthearted environment that helps ease the stress …
The staff here is wonderful and kind. Everyone seems very knowledgable to their individual positions and also work to help each other. Every time I have been there, to include an emergency appointment, I was worked right in. I have never …
Amazing staff. They made me feel very safe and informed about my extractions and dentures. 10 out of 10 would recommend
Charleston Dental has always provided great service to me! I usually see Dr. Pennington, and he has always been awesome! Yesterday I saw Dr. Wade, and she was great too! …
As someone who is terrified of the dentist and prone to severe anxiety attacks the staff here were wonderful. Everyone was very nice and thoroughly explains what theyre doing and absolutely tries to do everything they can to save your teeth …
I went in for an appointment and was told my insurance wasn’t active. I just called and verified that it was active in less than a minute through delta dentals automated system, not sure why they couldn’t do this. They informed me that I …
Bridget done my cleaning and she was amazing! All of the staff was great and will be continuing my dental care there.
Dr. Pennington has always taken time to explain my plan of care and has been very considerate of my fobia along with the rest of staff. He has helped me care for my teeth many years. Merry Christmas to everyone at Charleston Dental!!
Best dental experience I have had for some time. Will definately return.
I want to say thank you to Charleston Dental Associates for everything they do. I’ve never seen or had a dentist so sweet and kind before and that speaks volumes about who they are. I recommend everyone to them because they do a fantastic …
Another great experience today at this dental office. This is definitely the best dental office I have ever been associated with. Awesome dental care featuring an even more awesome staff. Whole experience (multiple times over the last few …
Everyone here is extremely nice and pleasant. I’m always at easy with the process because they explain everything to you as they go along. I highly recommend this dentist office.
Everyone is great! Attentive, friendly and caring. I have had terrible experiences with dentists in Florida and I was almost afraid to see a dentist again. Dr. Pennington and his staff, especially Bridgette, reversed my attitude and I no longer dread going to dental appointments.
The dentist himself & his assistant were wonderful. So happy I came here. They were able to remove a tooth I’d been turned away from other offices because of.
When we moved to Charleston we heard great things about Dr. Pennington from our friends and neighbors. I was surprised when I walked in the office everyone was so friendly and welcoming. The receptionist was great at scheduling my next …
Definitely the best place I’ve been to get my teeth out. I had surgery for my 4 wisdom teeth and I was in and out so fast. They get right to it once you get in the back. The staff is sooo nice and they explained everything so thoroughly.
*I’m using my boyfriend’s account*
-Taylor Thompson
They are very nice people and they make you feel really comfortable and I was nervous about going but now I’m not as nervous because they were really nice to me!!🙂 …
A friend recommended Dr Pennington to us years ago, and we’ve been regular patients ever since. Dr. Pennington his whole staff are all just great. They always take time and care to do a great job, and as we’ve gotten older and needed more …
This was my first time going to Charleston Dental Associates and I wouldn’t go anywhere else from now on. Even though it was my first time I still had amazing treatment. I called on an emergency and they got me in the very next day and …
They were nice people,but when I had my tooth pulled and was in alot more pain then I started all they would do is call me a days worth of pain meds that didn’t work 3 days later I’m in more pain then before having my tooth pulled.They …
Dr. Pennington and staff are WONDERFUL!! I generally have great anxiety when going to a dentist, but they are all so reassuring, friendly and informative that I feel completely at ease!! Even the reception staff are fantastic!! In my opinion, that is a rare find!! If you’re looking for a dentist, I highly recommend!!
I used to dread dental appointments until I found Charleston Dental!! They are the best! Dr Pennington is so kind and makes everything as easy and comfortable as possible. Bridget is the best hygienist I have ever had. The whole staff is great!!
All the staff was Courteous and the dentist took her time and was excellent
I have been going to Charleston Dental Associates for several years. The staff is courteous and the service is always great. Bridget cleans my teeth most of the time and she does an amazing job. I will continue to be a patient at CDA for as long as I’m in the area.
The staff are all super friendly and professional. The office’s and patient room’s are very clean and well-maintained. The waiting room has comfortable seating, is very clean, and has never been crowded during any visit that I have had – …
I have been a patient of Dr Pennington’s for 30+ years. He and his staff are always pleasant. He was not in today and I saw another dentist. She was very nice too. Chelsea, the hygenist, did a wonderful job as well. She took time and care for my cleaning. Thanks!
I never leave reviews but I feel I must. I called at least 6 other pediatric dentist today after my infant son had a slip and fall and no one was willing to see him even for a minute because he was not an existing patient. I wanted to cry …
Dr. Patel and the staffs were care enough to explain the steps to fix my dental issue. I have been at 3 different dental offices before I finally found Charleston Dental Associate. Thank you to Google for helping us to pick the right Dentist. I highly recommend their services.
Staff is caring, professional, gentle when cleaning and always smiling. ❤️❤️
Great job cleaning and polishing.
Very friendly and gentle.
I always have a very relaxing and enjoyable experience. My hygienist is very friendly and always puts me at ease. She is fabulous and my teeth look amazing when I leave there.
Very friendly staff, in and out quickly, and good service. Really loved the dental hygienist I’ve had the past few times. I would definitely recommend them 😊 …
I hadn’t been seen by a dentist in way longer than I care to admit. My old dentist didn’t take my new insurance. I called CDA and they were able to squeeze me in because of a cancellation very quickly. My appointment was on time, the staff …
This is the best Dentist Office in Charleston hands down. My experience was exceptional
Friendly staff and physician. Quick appointment. I like the appointment reminders.
Holli did a great job cleaning and examining my teeth my last two visits. Dr.Young is also very good and a great addition to the staff. Davina is very helpful in setting up my appointments at a time that fits well with my work schedule. I …
Always a wonderful experience! Everyone is kind, professional and like a family. Highly recommend!
I would recommend them to anyone. I have always had a fear of the dentist and they were wonderful.
Staff is always very sweet and helpful. I never have to wait long if at all. Many times I have walked in an before I could sit down they have called my name. I am horrible with all the doctors names but all I have seen are really nice as …
I picked this clinic based on reviews, and they were spot on. Call ahead to schedule your appointment as they are very busy, available booking is months in advance. Very friendly cheerful staff, quality preventative teeth cleaning service, good explanation of benefits and home cleaning tips. Very happy with my first time experience.
The staff was absolutely awesome!! This was my first time at this office and I had a wonderful experience. The dental hygienist was gentle and took her time to make sure my teeth were perfect! I also loved that the dentist was prompt. I recommend everyone to enjoy the experience I had!!!😊 …
I would give them 10 stars if I could! My 2 daughters are new patients and needed work done on top of packing to move out of state, working full time, and kids doing virtual school. They have been really understanding and done everything …
Thank you to Charleston Dental , Dr Ballard and the very helpful nurses I was relieve of a very painful situation. I called in and explained that j had a throbbing tooth ache and was told to come in immediately and would be worked in for …
I have always been deathly afraid of going to the dentist. I have had good ones and downright scary ones. I was so scared to have my tooth fixed. BUT they were so awesome! They were kind to me. They continuously asked if I was ok. They …
Holli is an amazing dental hygienist, she is always friendly and does great work. …
My girls and myself LOVE this place! Always friendly, and do a wonderful job!
Sat down and got talked right outta staying. Kept referring me to health right. Crazy lady offered to let me go out the back door. Still sitting in my car just stunned
This was my first visit. Everyone very friendly. My hygienist Sara was great. Dr Ballard as well.
Felt that my concerns and questions were addressed.
I absolutely love this place. Kind and friendly hygienists work here. Very understanding if you have braces in your mouth. One of the best places I’ve ever been!!
Absolutely unbelievable care!
I’ve been in Charleston for two years. I have never walked into any clinic whatsoever, where I was welcomed cared for, talked too, and communicated with the …
Always down to earth and kind. I was the one in a bad mood today, but Holly brought me round. 😊 …
The people here are so kind and helpful. I get quality care and the wait times aren’t long. I’ve had cleanings done and a filling. I also got a referral for my wisdom teeth removal surgery from here. The staff are very professional and …
Great, friendly, educated staff! Very accommodating when needing to schedule/reschedule. Highly recommend!
This 1 star rating is more of a feedback for Dr Young. I tried to reach out to her and tell her this in person and even on the phone but unfortunately she was not available. …
The staff is amazing!! Dr. Ballard is the absolutely best dentist I have been been too!!!
I wasn’t born with perfect teeth and this office has been wonderful at helping me get the smile I want. This is the first dental office I’ve walked into as an adult and felt completely comfortable. From the front desk, back to the chair, …
Extremely friendly staff. They were not rough with my cleaning at all. 10/10 would definitely recommend
Good afternoon,
It was wonderful experience, explanation was very nice and great care taker… very friendly…God bless you all and keep you safe and healthy…
Great experience. I hate going to the dentist but the entire staff was very friendly and professional and made sure I had a positive experience
They got me in right on time, we’re very gentle and educational, made me feel comfortable and not like a patient being examined. Very affordable for folks without insurance.
The staff was extremely nice made me feel really comfortable. I’ll never go to another dentist besides them.. they’re amazing
I’ve used this dentist for almost a year and have had a good experience each time. My 3 year old had a smile visit here, his first dentist appointment, and they did good with him. He got a referral for a pediatric dentist and didn’t leave crying so I was happy.
Very nice. Was seen fast, only 10 minutes after arriving. Next appt was scheduled for the next week. This was the first appt but so far I am very happy with this office!
Called with pain in a tooth. They tried geting me in 3 hours later. I wasn’t able to make that, but they got me in the next day. Only dentist I’ve ever been to that I couldn’t feel them working my teeth. 10 out of 10 would recommend.
My daughter is 9 and has been going to Charleston Dental associates since she was 4. She loves it so much she asks when she gets to go back! All of the dentists and hygienists have been wonderful!
nicest dentist I have ever been too… I’m 27weeks pregnant and did not want to get an x-ray and they were all so understanding!! I didn’t feel pressured at all, and my teeth feel great btw
Everyone of the staff that I’ve encountered at this office are amazing. I’ve had some really bad experiences with other dentists over the years, so I had avoided getting dental care until I absolutely couldn’t any longer. It had been well …
My first visit was today 1-18-23 they were extremely nice and helpful. The staff was so kind and professional and I will definitely be back and share my experience with family and friends. Thanks again for making me feel like I was important, sincerely Lisa D.
The staff are extremely courteous & demonstrate great patient care! Dr. Ballard has great bedside manner as well & makes sure that patients’ dental needs are met & that they are comfortable! They are all very professional & have great dental expertise!
Very friendly and timely. No more than a few minutes wait time. Cleanings are thorough. Call backs to address issues and/or questions are done same day during business hours. Scheduled the next day for unexpected dental issue. Overall very good services.
I’ve been to many different dentists, mainly because I have a hard time feeling comfortable at most places. My first day in this office I kicked my feet up and relaxed. The staff are kind and accommodating. The doctor is professional but …
I’ll be the first to say I don’t look forward to a dental appointment, but my experience @ Charleston Dental Associates was great. I hope I get her name correct.. Sherry, she is absolutely amazing, her whole aura gave me a sense of calm. …
I am a nervous wreck when it comes to the dentist. I’ve been going to this office for years and have never had a bad experience. The office staff is so friendly, the hygienists and assistants are caring and gentle, and most importantly they …
This was easily the best dental experience I have had in my life! It is a very warm and friendly environment, and I could tell that they really cared about their patients. Everything was thoroughly explained to me and they took their time …
My experience was fantastic, they staff was exceptionally friendly and helpful. The dental assistant was gentle and thorough and gave me a deep painless cleaning . Doctor Young was honest and direct while maintaining a comfortable, soothing …