Charleston Security Systems

Security systems, Charleston Security Systems

Charleston Security Systems 843.789.9994 Charleston, SC Company Offers Professional Home and Business Security Systems, Alarm Monitoring, and Security Camera Systems to … See more

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Charleston Security Systems Reviews ( 123 )

  1. Horrible customer service, they lied about everything. Told me I could purchase cameras from them or buy from another company. Ordered 2 more cameras and now they tell me I have to order from them, called after 1 week to cancel, was …

  2. Called about installing door sensors for my building. Logan Bland answered my call and was over within 30min. The rest of the team was done with install by the end of the day.

  3. The manager came and in about 20 minutes had everything working perfectly. Prior technician from another company could not figure it out. Would recommend this company for all your security needs

  4. I have been very pleased with the performance of the system and the customer service I have received. The team is knowledgeable and friendly and wants to make sure I have what I need and am happy. Great job and thank you!!

  5. Their customer service really stands out! We had a contract issue that they helped us resolve by going above and beyond what you get with other companies. When you call, you speak directly with someone who can help and return calls were always fast!

  6. Very pleased with this company and their professional staff. We have two alarm systems in our business location and we can only say they made it easy. They are fast and dependable. Very pleased we found them after calling four companies.

  7. I recommend Charleston Security Systems to all my friends and family. The staff are knowledgeable and friendly, it’s a fast and easy process from start to finish, and the pricing is on pointe!

  8. Excellent service, timely install and a great crew! We love the new security cameras for our business and being able to view them from our I-phones when we are out of the office. I will definitely refer you to other business owners. Thanks again guys!

  9. Great Local company! Always on time, very quick responses from sales and office staff. We love how they send us a picture of our tech prior to them showing up. Highly Recommended!

  10. Technician was magnificent. He set up everything with care and made sure everything was working correctly. Taught me how everything works, made sure I understood everything. He made it easy. Made sure he did not leave any garbage behind and went beyond his duties.

  11. Awesome local company! The professionalism given by all Charleston Security employees is best in class! Best security provider in Charleston, hands down. …

  12. Leon and Woody were very efficient and thorough in their installation. They gave great instructions on how to use the new system. I would highly recommend them to any one needing a security system!

  13. They are an amazing security service! We had a series of car break-ins and garage burglaries in your neighborhood and the consultants at Charleston Security Systems gave our whole neighborhood a free talk and home security review and quote for individuals.

  14. I would highly recommend Charleston Security Systems. Outstanding service, technician arrived on time and made sure we had full knowledge of the system. Not to mention he was mindful of hisndistance and wearing PPE

  15. Leon and Stephanie were great. Very prompt and professional. Leon had to work around other projects at the house but took it all in stride and got the job done in a timely manner!

  16. I love our security system we had installed a few months ago! We’ve never had any problems with our system, and always get someone on the phone right away if so need assistance! They show up on time, take time to explain, and are professional! Highly recommended

  17. Great company, very professional and organized. Helped me with closing my existing contract and the issues I had. Highly recommend them. Best part is they are a local company and I’m all about spending my money with local businesses.

  18. Charleston Security Systems was so amazing and awesome.Steven Prezimirski was very nice and he explain everything to me in details. Justin Jackson was amazing techinican that install everything careful and he also did great job going over the alarm system with me… Thank you

  19. Professional work done by James (jimmy) and chandler. They were very friendly and answered all my questions and explained me how to operate our new security system step by step.

  20. Chris , JJ and Steve did a fantastic job on helping us set up our new system. They explained things very throughly and helped us set up the camera and app. I would definitely recommend.

  21. We had a great experience with Charleston Security Systems! We recently switched from ADT. The sales representative, Stephanie, was great to work with and the technician was knowledgeable. Highly recommend!

  22. From signing up to the installation, everything was a breeze. I have had my system for 8 months now and I have yet to have any issues. I had a few minor glitches when I first got the system but one phone call and the technician got me squared away over the phone. Great customer service and would recommend to anyone.

  23. Leon, our installer, was friendly and courteous. He did a great job and was patient in making sure we knew how to use our new system. Also shared some restaurant tips which we appreciated.

  24. Excellent service! Every step of the process was easy and professional! Both Stephanie (sales rep) and Leon (installation) were amazing! I highly recommend Charleston Security Systems!

  25. The whole process from beginning to end was smooth. Anna made sure we selected the right system, Cathy in scheduling was great, and a quality installation & set up by Austin. Much appreciated.

  26. This is my 1st time having a security system installed and I was more than pleased with the whole proces . I recieved a quick response from the start. Both my sales rep and the installer were fantastic. They walked me thru the whole …

  27. I’m very satisfied with the services and professionalism that Chandler provided while he installed our security systems into our home. He was also very knowledgeable and respectful. I will be recommending this company from this day forward.

  28. Such great service! After a horrible experience with a different company, we decided to call Charleston Security Systems again. We signed the agreement and yesterday, Leon came to start our very difficult system … difficult because all …

  29. We have been very happy with the service from Charleston Security. Everyone from sales, front desk, and install are Prompt, courteous, and extremely professional. I highly recommend their services.

  30. I absolutely love Steve, the sales rep, and Austin, the tech! Both were responsive, on time, none of that pushy business, and actually cared about my wants and needs. Great job guys! I’m glad to have yall as my security service!

  31. I’ve had a great relationship with Charleston Security Systems for almost a decade. First with my business and then family, friends, my apartments and most recently my newly purchased home. …

  32. Had to come back to offer an update and edit: I’ve always known that Dean is an awesome guy, but he really does care about his customer satisfaction. He’s rectifying every issue that I’ve had–every single one–and doing so with a smile. …

  33. Charleston Security Systems did a great job installing the cameras, doorbell, and alarm system. The technician, Justin, was professional and thorough in his explanation of using the equipment. I would recommend this business to anyone considering a home security system in Charleston.

  34. I highly recommend Charleston Security. They are professional, knowledgeable and always on time. Justin Kelley is amazing and made several recommendations to upgrade our system which were implemented.
    I recommend this company without reservation!!

  35. I am new to the area and I was looking for an alarm/camera system for my home. I met with several companies and Charleston Security’s professionalism and knowledge seemed better than others. I have had their service for 7 months now and I haven’t been disappointed. I would not hesitate to recommend Charleston Security to my friends.

  36. Steve, JJ & Chris all did an amazing job! These gentlemen were extremely friendly and professional. They were VERY thorough and knew what they were talking about! Also, the prices are unbeatable. I definitely recommend them!!

  37. Excellent company! I made my appointment in advance and received a text message with a picture of the technician who was coming. Justin was friendly, wore his mask properly, and was able to get my system issues resolved in no time. …

  38. FIVE STARS for Jake selling the most effective (and not the most expensive) solution, and for Justin performing an awesome installation job! Respectful, friendly, and competent. I had also checked out the “large” competition, but confidently recommend Charleston Security Systems to anyone without hesitation.

  39. I had a wonderful experience with Charleston Security Systems! Leon and Steve were amazing and very helpful throughout the process. They were both friendly and answered all of my questions. I am extremely pleased with my alarm system and it was a pleasure doing business with this company. Thank you!

  40. I love the local, personal touch I get with Charleston Security Systems. In the five years since I’ve used them, I have only talked to helpful, courteous folks on the phone and the guys that come to the house are the best. Kenny and Justin …

  41. Leon arrived on time and had sent a previous text with his photo so I knew who to expect. He worked diligently and efficiently on the install.
    He walked me though the alarm system and showed me how easy it was to use. …

  42. They were super responsive to my weekend call as we identified the problem. The technician who came today, Justin, was so knowledgeable and accommodating. He got my system all cleaned up and walked me through the app again. High marks all around.

  43. I had a security system installed today and Jimmy and Chris were amazing! They provided professional, fast and friendly service. I am so happy that I chose Charleston Security Systems. They really care about their customers.

  44. We recommend Charleston Security to all of our clients in hopes they will trust CS with their most valued assets……family & home! They are always knowledgeable, professional, careful, on time and products are great quality.

  45. They sent out a sales person who we told what we wanted as far as security and she drew up a plan of what we needed for our new home. Cost was less per month than at our old home. Technician came out the next day and installed system! He …

  46. Logan and Justin were incredible and I highly recommend Charleston Security. We had an armed robbery at our home and getting an alarm system in was critical. Logan responded within minutes and was at our home in 30 minutes, walking the …

  47. The customer service was amazing. My technician Rick was very knowledgeable and helpful during the installation process. I have a difficult schedule they came by Monday for a consultation and set an appointment for Wednesday for …

  48. Justin and Leon were amazing! They were very professional and took the time to explain everything I needed to work the system properly! They worked great and efficiently together! Great humor! I 100% recommend this company and these technicians! I am very satisfied!

  49. First contacted them through Facebook and next day Logan called me and he emailed over quotes for what I wanted. He was quick, honest, and very professional. We signed a contract same day, and got installed 3 days later! Everyone was great to work with and Justin was our tech and he was so nice! Will refer out to everyone! Great team!

  50. The team at Charleston Security is amazing! I entered to win a security system during the food truck rodeo a few weeks ago. I won!! Steve called to let me know and gave me a lot of information over the phone as well as different options …

  51. I am very happy with Charleston Security. I have been with them for the past 7 years. I have never been disappointed with any of the technicians servicing me in the past. All have been awesome. Recently I had a problem with my security …

  52. Charleston Security Systems is hands down a great decision… Just as I thought it didn’t get any better after sales with Leon… Here came Justin, who is the nicest, out going, patient, and professional works I have came a across… He …

  53. Leon was our technician and he was super helpful and professional. He did a great job setting up everything and going over it with us. He was in a very hot space and never complained or had an attitude with us, even though I would of gotten …

  54. We needed some advice on a better security system. I requested an appointment on line with Charleston Security and within a few hours I received a response and appointment following day. Met with Steve and within an hour our needs were met. …

  55. Courteous and professional staff. Anna (the rep) is very knowledgeable on the services they offer and honest in her recommendations. Leon was very thorough in his installation of the products. He went over the app with me in detail. It’s my …

  56. We could not be happier ! Anna Kummer gave us a thoughtful, thorough and professional explanation of all the services available. She was straight forward and extremely knowledgeable ! A day later, Justin & Chris arrived right on time and …

  57. Steve listened to our concerns for safety, assessed our home and accurately met our security needs. Very professional and yet personable. Prompt installation with quality technicians (JJ and Chandler) making sure we were confidently secure before they left. Truly an extra effort type team!

  58. We reached out to several companies for security system quotes. Charleston Security Systems stood out above the rest by far due to their pricing, value, responsiveness and professionalism! The salesman, Justin Walker, and our installer, …

  59. Had issues with system already installed and managed by CSS. Just arrived within 20 min of my calling CSS and he was courteous, professional and explained the issues clearly. He quickly fixed the problem and also updated the software on …

  60. Do not buy camera system
    Had system installed and have had to had tech come out two times to get on line with high service fee. Stick with Arlo or other similar set up especially since the current batteries last much longer than earlier versions.

  61. Very knowledgeable individuals! Jake was so helpful in figuring out what combination of items we would need to fit our home! Leon did a great job of installing everything and showing us how to use the apps! They’re also not asking an arm and a leg for services either. Very positive experience all around and great customer service!

  62. We asked for an extended warranty for our security system and was asked to sign a an extended warranty agreement. Not an extension of a service contract. Be VERY careful of signing anything from this company! …

  63. Very professional. Quick and easy. Everyone who came to my house made me feel like a person and not just another business opportunity. They even offered to take my boxes out to the trash compactor. Thank you! Definitely will be recommending!

  64. Our system was moved from our old home to our new home 45 minutes away. My account manager came to our new home to see what we needed. He was completely helpful and very communicative before, during, and after the consultation. Our …

  65. Wyatt arrived just on time and performed the installation of the security system at my condo in under an hour. He was super informative, professional, and was very understanding when my dog was scared of the ladder! …

  66. We cut the strings with a big nationwide company that left us in protected when 3G communicators were turned off by AT&T. We have used Charleston Security for years and my wife taught one of the owners years ago. The salesman Leon promptly …

  67. From Steve coming to walk through and inform us on our needs to Jimmy coming to install our system, we had a great experience. Both gentlemen were quick to answer all our questions, professional and made this an enjoyable process.

  68. The 2 men that came to install our system were on time, efficient and very thorough when explaining the functions of the system. Took care of installation, changing of security signs and door stickers without hesitation.
    Would highly recommend this LOCAL business

  69. I don’t know where to begin with this outstanding company. After an unfortunate incident at my home I called Charleston Security Systems based upon their great reviews and Logan answered. He was at my home in 30 minutes and was ON IT from …

  70. What a pleasure to work with these guys! From the initial contact call from Steve, to the installation by Justin and his partner, they were professional all the way! Would definitely recommend using Charleston Security Systems!

  71. Highly recommend this place. Extremely nice and professional. Jimmy did a wonderful job installing our security system as well as other guys that installed the cameras.

  72. Charleston Security has been my SECURITY PROVIDER for over 5 years. Great small company. Ms. Jackie and her office customer service team has been awesome.♥️ However, please read your contract and make sure you are understanding everything …

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