At Charter, we have only the most highly trained, accomplished, experienced technologists performing imaging. This leads to better images, more accurate interpretations and better patient outcomes. Charter provides compassionate care to every patient. We continuously invest in state-of-the-art technology that together with expert interpretations yields the best surgical and patient outcomes. Excellence is a choice that we embrace, revere and pursue.
| Friday | 7AM to 10PM |
| Saturday | 8AM to 5PM |
| Sunday | 8AM to 10PM |
| Monday | 7AM to 10PM |
| Tuesday | 7AM to 10PM |
| Wednesday | 7AM to 10PM |
| Thursday | 7AM to 10PM |
10700 Charter Dr Ste 110, Columbia, MD 21044
My procedure went very well. The best part of this experience was getting results immediately after the procedure from the Radiologist (Dr. Daisy Uppal) herself. I’ve never had that happen in all the years I’ve had Radiology procedures. …
The overall experience was an amazing one from the very moment I walked through the doors. The young man who checked me in was very professional and the provider who conducted the MRI were amazing. I would highly recommend this practice to anyone who wants to receive BEST IN CLASS service.
I had a TERRIBLE first experience at a different facility and I am so thankful to have found Charter Radiology! The lady that performed my MRI was amazing. She understood all the fear and anxiety I had and talked me through the entire …
I had an arthrogram done and was extremely nervous, I am petrified of needles. The technicians were wonderful and caring! The doctor on the otherhand was not the nicest! I am an ICU nurse so I understand doctors do not have the best …
Charter Radiology is a very nice facility. The hours are accommodating so that you do not have to miss work. You can go on the late evening weekdays and weekends. …
the experience was unbelievably quick. I entered the office, was given two pages to sign and initial, and before I finished doing that, they called me back. I don’t believe I was in their facility more than ten minutes-tops. Results were sent via their portal within a few hours, so I was able to see them immediately.
The staff was very friendly. My visit was during the COVID-19 pandemic, and they were very careful to set the rooms up for social distancing. They were very prompt as well. I would definitely use them again for a MRI.
Very professional and courteous staff, which looks out for the welfare of the patient. Pleasant atmosphere and no long waiting time.
On time, clean area, friendly/kind workers.
Outstanding. Very efficient, and they staff is professional and caring. I was in a lot of pain when I came in, and everyone there was helpful and sincerely caring. Thank you!
Highly recommended. They were friendly and patient, even when I showed up 15 minutes late. They took their time and answered all questions that I had without making me feel rushed to leave. Everything was cleaned to a tee: the waiting room, …
The results claimed I was not vaccinated, but I was fully vaxxed. Nobody asked, so I don’t know why they said that. The technician was very polite and competent. My only gripe is assuming I was not vaxxed.
Charter Radiology is the place to go for really fast MRIs and top quality professional outcomes. Couldn’t ask for better attention from the staff. I’ve been there three times and each time they made me feel at ease and confident of their …
EXCELLENT staff! Front office staff were efficient and friendly. Technician who performed my CT w/contrast was very kind and knowledgeable. She noted my extreme pain in reaction to the procedure and had radiologist read my scans …
Was able to get CT scan the same day I was ordered to. Staff was very courteous and friendly, and professional. Was happy to learn that the drink I had to drink wasn’t to bed compared to other barium drinks I’ve had in the past. Hopefully will never have to have this again but if idea will go back here.
unbeknownst to me that I would be getting a needle. The only thing I was told was to NOT eat anything 8 hours prior and be prepared to drink something that they will provide for the test. Luckily im not afraid of needles. Both of the techs were nice and made me feel relaxed.
Outstanding service and care. The front desk staff and the MRI technician did an excellent job taking care of me. I am very afraid of MRI. The technician was so caring and made me extremely comfortable before, during, and after the MRI. I …
Check in was quick for a walk in. Everyone was really nice. I was in and out quick. I had to get a CT scan done. I dranked a drink (you can hardly taste it) that took an hour to digest then, got the CT scan done within 10 mins. I was very …
I was able to make a same day appointment and meet with the doctor to review the results immediately! I also witnessed a rude and angry patient berate the front desk staff because of an insurance problem he was responsible for. The Charter …
This facility is clean, staff is very courteous and I felt at ease with the procedure. The MRI machine tube is larger and made me feel comfortable.This is a perfect facility for person like me who is cluster phobic. Both radiologist have extensive experience. Thank you.
My appt was on time. My experience from the receptionist to the tech. Was so professional. I was treated like they really wanted to make my experience the very best. My tech. he was so considerate, explained everything he was going to …
I am glad this is posting publicly. I have a small Occupational Medicine Clinic. I used Charter Radiology for intermittent X-rays, since 2018. I admit I did not have high volume but now post Covid, my account was suspended without notice …
At Charter radiology I have never had an experience that made me want to be anywhere but for my scans. Not only is the staff helpful but they’re also so kind and make you feel right at home. One of my favorite parts besides the MRI machine- …
The office and technical staff members were very professional and courteous. As a COVID survivor that was very much appreciated by me! Thank you and bless you for your wonderful service to the community!
The staff here are so friendly, were quick to get me scheduled for a date and time that met my needs, and made the whole appointment quick and easy.
I never thought I would give a doctor a 5 star review especially after they tell me I need to rush to the ER for surgery! But it was a truly a pleasant experience, from making a same day appointment to the front desk attendees, IV tech, CT …
The customer service at Charter Radiology was great from check in to check out. My procedure was done in a timely manner and the facility was very clean. I’ll happily return to them for future scans.
Great service – very clean and safe – taking robust safety measures to keep all of the patients safe. Staff are knowledgeable and friendly. I would highly recommend charter radiology to anyone in need of imaging services.
Everyone was very professional and courteous. I was taken on-time for my appointment and when finished; I only waited 5 minutes for the CD. I would highly recommend Charter Radiology. I have used other radiology services in the …
The personell at Charter Radiology were very patient conscience. The tech who did my CT scan was so kind. He patiently walked me thru each step of the test.
I was supposed to come in for an MR Enterography this morning. I had done all the necessary prep but my anxiety had the best of me. Despite strapping me down three times and undoing their work three times the techs were so patient and …
Both the stuff members and doctors are so kind and willing to help. We had an emergency condition and needed MRI quickly, they tried their best to find some wiggle room from their filled busy schedule. Thank you so much!
Had MRI of shoulder and was impressed with Charter Radiology. Scheduling was quick and easy. The technician was great and made the procedure quick and comfortable. Check in and check out were quick and easy. Overall good customer service. I would recommend.
I can’t say enough how great my appointment was. It was exactly on time. Everyone was courteous. My tech “Daisey”, was absolutely fantastic and very very professional and courteous. Out of all the appointments I have had (hundreds), this was at the top.
Charter Radiology was very professional and my experience was positive. The desk staff was efficient and pleasant and took care of all the check-in and follow-up details efficiently and quickly. I received my reports in 48 hours. I found this facility to be one I would readily recommend.
Loved the entire experience, beginning from the front desk all the way till the end. Needed an x-ray and an MRI, and the staff was so friendly. I even got headphones and my choice of music to listen to while I was in the MRI. Never have had that at any other Radiology place. Definitely will recommend to friends.
Very clean facility, friendly staff, prompt. I enjoy the fact they are open on Sundays, as I do not have traditional days off. the person who took my MRI was very patient and nice, they even have headphones so you can listen to Spotify!
Charter Radiology is great! Unfortunately, I’ve had to have a number of X-Rays, CTs, and MRIs lately. Charter’s staff has made it easy, and as pleasant an experience as possible. They are always helpful, friendly, and very professional in their service. I recommend them wholeheartedly.
Staff is outstanding. Doctor is the best!
Everything related to my appointment day went very smoothly. The staff is competent and very pleasant. …
Had my first visit yesterday & was very impressed! Unlike other radiologist- my appointment was on time! Everyone was extremely kind & knowledgeable. I would definitely go back & highly recommend to others.
While the staff and the process of the procedure were very professional, I did have a bit of an unpleasant experience. My appointment was scheduled for 430pm but I wasn’t seen until 5-5:10. I wasn’t notified of the delay until 4:55
I have found this group to always be very accommodating. The front desk are always polite and professional. The techs are always friendly and sensitive to the needs of the patient. …
This was our fourth MRI with Charter Radiology. Every experience has been great. The staff is very helpful and efficient working with our insurance to get prior authorization. We are always seen on time and I love having the official reading within 24 hours of the scan. Thank you Dr. Uppal and staff for all that you do!
Everyone was very professional, courteous, friendly, and accommodating. They ran about 30 minutes behind schedule, which was the only bad point I found. Considering I have waited 2 hours to see a Dr for a scheduled appointment a 30 minute wait was nothing big.
Very thorough and respectful assistant who explained the procedure before to make sure I was prepared for what would happen. The procedure was almost totally painless. My reason for only 4 stars is because of the doctor/radiologist. Despite …
The office staff and the technicians were welcoming. I was pleased with their timeliness and their efficiency. while keeping an upbeat and friendly attitude.
The office called me within minutes of receiving my imaging order from the doctor, amd got me scheduled for the next day. Everyone was extremely nice and courteous. They got me in and out with almost no waiting. Absolutely recommended.
It was a very pleasant experience. Not to mention the jazz they played for during the mri. The technician was very polite and professional. Made me feel very comfortable. Thanks for an excellent and memorable experience.
Called Friday evening and got an appointment for an MRI for first thing Monday. I was seen on time and everyone was pleasant. Radiologist sent my results by 1:30 that same day which was great sine I had a 9:00 appointment with the orthopaedic doc next morning. Highly recommend!
I encountered the most professional, kind and caring staff at this practice that I’ve ever seen. After two visits in the past month I feel respected, cared for and informed. Dr Uppal is wonderful, explaining everything before you leave. Wonderful competent, caring staff. I have already recommended them to friends.
The staff is extremely courteous and helpful. Appointments are easy to arrange at convenient times. While hardly anyone likes being cooped up in an MRI machine, the technicians are friendly and try to make you as comfortable as possible.
Quick, easy, and painless. The staff made me comfortable throughout my MRI. My appointment was on time and quick.
My appointment was easy to make and got prompt service. Thank you
I had an excellent experience at Charter Radiology. There was no wait time, and the staff was warm (put me at ease) and extremely professional. I was updated about the results of my exam in a most timely manner. Thank you! I would not hesitate to go here again.
Professional, friendly, clean. They were quick to take me in to my CTs. The radiology techs were great… the radiologist even spoke with me! That’s rare. I highly recommend them.
Certainly this experience was none below performance from upstanding staff. I was really comfortable. His professionalism proved worthy of this post. Funny thing is he stated “mam you have to take your wig off”. Awkward… however it seemed very casual as he proceeded in a very distinguished manner and finished the x-rays.
I was in and out after two procedures before my appointment time! The staff were extremely friendly and helpful. I will certainly book here next time.
Friendly knowledgeable staff, same day appointments and fast turn around on getting disc (images).
What’s not to like? I had to unexpectedly get an MRI and CAT scan in 2 days – …
The Tech who spoke with me and completed the CT scan was very sensitive and made me feel comfortable and cared for. Thank you so much.
I also received everything very quickly (CD while there on a Saturday morning, and the report via email on Monday. )
It was very easy to find. Front desk staff were very professional well mannered and patient. They were all very efficient at their jobs. The technician that attended my granddaughter was very patient with a very wiggly special needs eight year old the size of a two year old. Hats off to him for getting the pictures that were needed.
Appointment was on time. Staff was friendly and efficient.
My tech was the best and super accommodating of my slight claustrophobia concerns. He made me feel more at ease and played the music I liked to help me. The more open MRI machine is great. Facility is the cleanest I’ve seen and their prompt scheduling is great for those busy during the week.
The follow up MRI process was equally as smooth and and the staff was so
reassuring. …
Had a great experience at Charter Radiology. Front desk was friendly and helpful. The person that came and got me was patient as I was using crutches. Will definitely recommend this place. They were right across the hall from my orthopedic.
An important test was made easy and efficient by Charted radiology. It was completed in less than 30 minutes with an exceptionally pleasant and competent staff.
They were very kind. They made sure that I was comfortable and relaxed. The technician that did my MRI was very sweet and caring. She made sure that I was okay and had no issues. I would definitely recommend this company to others who are in need of an MRI procedure.
The staff was friendly and efficient. I was there in early July for a MRI and a MRI. I was treated just as well then. That is why I chose to go back to Charter Radiology for my chest X-ray.
Charter came with a great reputation and I am sorry that my experience was so poor. The facility is well organized and the techs did a great job. Where they missed was in the handling of my results. I received the results by email (as …
I had to call to find out the results of my MRI- the office said that Dr Munter was out of the country and I said WHAT ? Why did you not call me to tell me and refer me to another doctor! …
The front desk staff at Charter Radiology were polite and efficient. My technician was knowledgeable and friendly. When I said that I had an appointment with my doctor in two days, they promised to have my results finished by the next day …
MRIs are not anyone’s idea of fun. Every single person that I encountered at Charter Radiology went out of their way to make me feel as comfortable as possible in *very* uncomfortable situation. Highly recommend!
The Clarksville office is a beautiful new facility. The staff are very helpful, making an appointment was very easy, and the atmosphere is serene. We live in Western Howard County, so it was much more convenient than going into Columbia or Baltimore.
The front office staff is always friendly and helpful. I love the fact they have late hours so I never have to take time from my work day. The radiology team are courteous and work hard to make sure you are comfortable before beginning any …
I was very impressed with the gentleman that took my calls for scheduling and also worked at the front desk when I arrived. He was very upbeat, professional and personable. If I would have been nervous about my appt, he demeanor would have …
My doctor recommended I get a CT scan on a Friday and American Radiology and Advanced Radiology were unable to get me in until early the following week. My PA recommended charter radiology and they were able to get me in Saturday morning. …
I am a 78 year old male. I was totally and pleasantly surprised with the high quality and the speed of service.
My doctor gave me an order for an MRI. The people at the front desk asked all …
The staff were very friendly, professional and helpful. The tech who performed the MRI was both kind and proficient. No long waits and they put my procedure on CD within a few minutes to take with me. Very positive experience!
LOVE Charter Radiology. They were able to give me a next day appointment! The staff is nice and efficient. I was called back for my MRI on time. Seamless and smooth. I couldn’t ask for better. Oh, yes, the results are posted online in …
Excellent, efficient facility. Particularly liked that they avail ‘scrubs’ for patient wear during the procedure, vs. the open-back gowns. The equipment was top notch, a “wide-guage” unit which lessens the sense of claustrophobia. Very comfortable experience.
I was extremely pleased with the services provided to me at Charter Radiology yesterday. The medical receptionist listened to all of my concerns with patience. During my MRI procedures, the medical technician often explained to me what …
I had exceptional care at Charter. Everyone was courteous, polite and experienced. I was taken in almost immediately. It was a short wait time and procedure. I was extremely happy with my experience and would strongly recommend it to others.
Everybody was really nice and helpful! The waiting time was great, they took us in, in around 15 min, and it was our first time there! …
I was able to get an apt the same day. I was asked to arrive few minutes early and lo and behold, I was taken back for my apt a few min early. This is not what usually happens at medical apts. I was very pleasantly surprised. I also …
Just got done with my CT scan, was one of the easiest and pleasant experiences I’ve had. My tech, Britney (sp?) was super nice and made me feel 100% at ease. If I have to go back, I hope I have the pleasure of dealing with her again!
Staff very nice place clean n I was in and out quickly
Highly competent and responsive professional service. I was given an emergency appointment on a Saturday afternoon at my physician’s request. The front desk was friendly and courteous. The technician knowledgeable, patient made me very comfortable throughout a somewhat stressful procedure.
I was having an MRI of my lower leg and I asked the technician Jennifer how long the process would last and she said about 25 minutes. I should have asked more, like for her to tell me throughout the test how many sections remained and to …
After an appointment upstairs in the building, I was able to walk down and schedule an appointment for that evening. The wait times were minimal and the staff was super friendly and helpful. The MRI technician was very calm and friendly and …
I came to Charter right after an appointment with my doctor not having scheduled an appointment or calling ahead. I needed an MRI ASAP because the matter was urgent. The staff were very professional and kind and took GREAT care of me! Their …
We went to this place because my wife needed to get an MRI for her tinnitus and severe ear ringing. Their web site said they have a quiet MRI machine. My health insurer doesn’t approve of this place, so I had to pay full price out of …
The check in was quick and easy. Not much wait time til the technician, Maria brought me in to the room. Maria is very nice and noticed that I’m a first timer and I was a bit nervous. She offered me music while getting MRI and it certainly helped! I’d come here if I ever need to get MRI again!
The front desk was very friendly and efficient. The MRI tech was extremely compassionate and kind. He made a world of difference! The X-ray tech was professional, efficient and polite. Outstanding staff!! Thank you again to my MRI tech, I would not have made it through with out you!
This review is long overdue as I want to express my sincere gratitude to the staff working at the Charter Radiology Center. From the Radiologist, to the MRI and X-Ray Technicians, to the Center’s Receptionist, I found the staff to be very …
The technician that did my MRI was very caring, professional, & kind.
The receptionist was also very nice. …
I recently had an MRI at Charter Radiology and the entire process went very smoothly. My appointment was scheduled quickly and I was checked in immediately upon arrival the day of the test. The front desk staff were all extremely friendly …
I have been to several Radiology providers in the past few years and the typical time spent in the waiting room beyond my scheduled appointment varied widely. Which is why I was so pleasantly surprised with Charter to find upon arrival that …
I was extremely pleased with my experience at Charter Radiology. When I called to set up an appointment, the receptionist was friendly, helpful, and efficient, one of the easiest medical appointments I’ve made in awhile. Upon my arrival, …
My experience at Charter Radiology was exceptional. I was so impressed with the way I was treated by both Tamara and Brent. Getting a MRI makes me a little uneasy so I certainly appreciated their professionalism and kindness. It helped to calm my nerves and put me at ease. Thanks you so much.
A very clean and professional facility. The staff was very nice and on their job. I didn’t realize after so many years, that the MRI machine would bother me. Esther, the technician was very patient, offering ear plugs, music and an eye mask. She checked on me often and I was able to make it through the entire 40 minutes.
They were very accommodating. The technician was very patient with me since I was in pain. And I’m a bit claustrophobic. They worked with my insurance company to get the approval it worked out great
The radiologist was pleasant and offered me a wheelchair so that I would not have to struggle with walking. I was given headphones to listen to music. The radiologist offered me an item to support my knee while on the table so that I was comfortable.
From setting up the appointment through the test and leaving, the staff was amazing. So caring and helpful. I was totally shocked by how well they treat patients. The hours are also a huge bonus. I was able to get an appointment right away for the test I needed. I highly recommend Charter Radiology!!
Went there for an MRI and all of the staff were super kind and welcoming. They made me feel very comfortable and safe for the whole procedure and even played the music I asked for! Overall an amazing experience for a test I was a bit nervous about
Dr. Gelb saw me on short notice and was very caring, kind and knowledgeable. He ordered additional tests and later returned phone message I left needing pain medication. …
I have never felt so comfortable in a medical facility as I did at Charter during this pandemic! I was very nervous before my scan, but they made this as sanitary as possible! I waited in my car until time for the scan and they took me …
Gabriel was very efficient and caring. When I arrived they were very organized and ready. I was made to feel very relaxed and calm with no wait time. I appreciate the sensitivity and professionalism due to having extreme claustrophobia. I will definitely recommend this facility to others.
I drive 45 just to get services at Charter Radiology. Everyone is sooo friendly and I’ve had some awesome conversations with their staff. MOST IMPORTANTLY, my results have always be ready and sent to the doctor by the next day. I can’t …
I had an order for a STAT MRI of my ankle. When I initially called for an appointment, I was told I needed pre-authorization from my insurance. They called me back several hours later to inform me I didn’t actually need it and that they had …
Very friendly. Appointment was on time. Third MRI I’ve had. First one with no music or radio to listen to during the procedure in headphones, but that wasn’t a big deal. Ear plugs were fine. Definitely convenient with appointments into the evening. That’s a definite plus!
Really nice people. Glad to see that the business is so successful.
The absolute best. Every staff member is welcoming, kind and helpful. I feel very comfortable here. The doctors are incredible. Results are sent to your PCP quickly. The hours accommodate any schedule. A much better experience here than anywhere else. Highly Recommend!
I had a perfect experience here. Brittany, the technician couldn’t have been nicer, the proceedures were discussed and all directions were well communicated. And she made sure all the images were clear on film. The front desk was prompt, …
Went at around 12:30 on August 4th. I called beforehand for an x-ray order from my doc, was told that x-rays are walk-in so I headed over. The staff was incredibly nice and helpful. Was in and out in half an hour. I would absolutely recommend this place to anyone who needs imaging done!
I have never felt more cared about in a medical facility. The staff here are amazing. …
The insurance information gathering process was disjointed. The wait was too long for the service and the results took two extra days to be reported to my doctor. They need a lot of customer service training.
Nobody likes going to the doctor especially during COVID. I appreciated their due diligence to check everyone’s temperature, keep the seating 6 feet apart and have multiple hand sanitizer stations. All of the staff was extremely friendly. I …
From the moment that I entered Charter Radiology, I had nothing but wonderful experiences. I came in on Wednesday afternoon for the purpose of scheduling a MRI and was received by Sherreka. She had such a great personality that I felt I …
Excellent staff who are very polite and accommodating. I did not have to wait long to be taken for my MRI. The MRI technician explained everything very clearly and announced when new tests were to be performed. All staff were very …
While the facility and the staff was competent and supportive, the billing department was completely opposite to that. I missed one payment by 1.5 months due to personal urgency and despite notifying me or sending any reminder for missing …
Scheduling was easy, staff was courteous and professional..
Very kind and professional staff. Very accommodating and courteous. Had an excellent experience with my MRI. Didn’t have to wait to get an appointment either. Highly recommended.
Using Charter has been an overall great experience. The staff are professional, caring and helpful and the hours are wonderful – I’ve had scans done as late as 9:45PM day of, just so that they could fit me in. I always leave with a disc of …
Went for a CT scan. I’m very claustrophobic and had some anxiety. The staffer, Nathan, who was supervising my imaging was patient and kind. I’m very grateful to Charter for providing me excellent care.
Clean, quick, professional and friendly!! My kind of place! Thank you!
I had a relatively good experience at Charter Radiology. I was able to get an appointment very quickly, which was a surprise. I arrived to my morning (7:15am) appointment on time but found that the front office staff was not there. I had …
There wasn’t a wait when I got there. I was quickly seen for my procedure. I am not a man of much words, so Straight to the task and done. The place was organized and so was the staff . It was a professional experience. Not much more I could say about an MRI.
Before I arrived at my 7:30 appt, the gentleman at the front desk called ME to inform me he was stepping away from the desk. He told me if he wasn’t back at his desk before I arrived to just come in and have a seat. I was impressed with …
I took my 85 year old grandmother here for an MRI. She’s hard of hearing, English isn’t her first language, and she was very nervous. The technicians were amazing, patient, and let me stay with her as long as possible. Definitely recommend.
The team was great! Friendly, helpful, and professional both on the phone and in person. Almost no wait at all and wonderful instructions while going through my procedure.
The CT technician was fantastic. Really helped me through everything.
They are very organized at Charter Radiology. I am usually seen immediately with very little wait time. Everyone from the front desk to the techs are pleasant to deal with.
The practice was very timely. My technician was very kind and informative. My MRI was done as quickly as possible and the tech kept me informed of every step. The results were sent to my doctors promptly.
The staff is very professional and they honor their appointments. I got there in time for my appointment took care of paperwork and within a few minutes was ushered in for my imaging.
Everyone is friendly and nice. They always have a smile.
The appointments are on time and the results are quick
Great and fast service. Called me in timely manner and communicated issues.
Easy to get an appointment and follow up top rated
Charter Radiology was very professional and my experience was positive. The desk staff was efficient and pleasant and took care of all the check-in and follow-up details efficiently and quickly. The waiting room is comfortable, uncrowded. …
This was my first visit at Charter Radiology, and am very pleased with everything from intake to preparation for the examination, the CT scan and explanations throughout the entire process. The front desk registration person was friendly …
This was the most proficient service ever.
from the moment I registered, I was processed quickly, everyone was friendly and helpful. The MRI went well and I was out in record time. I would recommend it 100%.
I love Charter Radiology in Columbia. I have gone there over the years for a variety of x-rays or scans. The staff is always very polite, cooperative, and helpful. As opposed to some of the radiology clinics I have gone to my weight at …
Fantastic service provided my every staff memberI encountered during my visit!!
They were great! They got the referral approved by my insurance in one day. And I was able to listen to old Aerosmith songs while getting my MRI!
On Saturday , 7/30/22 I got my 2nd CT scan with contras experience ,The front desk staff and tech in the back are Super FRIENDLY ! Lucida is one of the responsible and accurate person ….thanks for excellent service !
Very polite and professional staff. Needed a ct scan and they were able to see me right away.
Second time using this facility and highly recommend it.
Professional, courteous, compassionate, and knowledgeable staff. State of the art equipment. Minimal waiting time; results posted in a timely fashion. First class operation all around. Highly recommend.
Schedule is not honored .. after 6 pm service is not available . They offered reschedule for next day
Charter Radiology was a great experience for me! The entire staff were very professional from beginning to end. I had a worker’s comp injury and all the paperwork was handled very efficiently. I was able to get my appointment just two days …
Nate my technician was wonderful. Kept me calm, informed and was caring to my specific needs with my disability. This is my second MRI at this facility and the staff does well all around.
Loved walking in and being greeted by smiling faces! Everyone was very polite and helpful! Great experience!
Very Knowledgeable staff and friendly too, will recommend this facility
I had an MRI and was terrified of the procedure itself but the staff who helped me was amazing. They kept checking on me to make sure I was okay and made me feel comfortable. The front desk staff is also very knowledgeable and helpful.
Great experience. The staff was courteous and friendly. Not a long wait. I was essentially in and out in a short quickly.
I believe the person answering the phone was Jocelyn. She was so nice, patient, helpful, professional. I couldn’t have been handled better. Dr Lee, the person in the CT room was equally professional and kind and good at explaining how the …
Front desk person is nice and gentle. The area is neat and clean. The technician worked with me is a dearly person with clear knowledge of what is doing. My overall attitude is great. I will recommend Charter Radiology to my friends and family
My walk in appointment was conducted expeditiously! Thank you to the staff!
The staff was professional and very pleasant. Weekday appointments are extremely difficult for my schedule. Therefore, it was very convenient for me to have a Saturday afternoon appointment. There were no heavy traffic to deal with, no …
It was a little challenging to get an appointment at charter radiology.. There were multiple sequences of phone tag and leaving messages. And I called many times and nobody picked up the phone. I was not able to get an appointment until I …
My procedure involved a longer than usual time in the tube because there were 2 procedures. The Staff went out of their way to make me comfortable and relieved my anxiety. Great staff to work with. Front Desk were equally accomadating. My “thanks” to all.
My experience was quite pleasing. The young lady who assisted me was pleasant and demonstrated superior professional decorum. This is so necessary as the impending surgeries are frightening enough. I thank her for her kindness and patience. …
Good pre-MRI instructions and ease in scheduling. There was minimal interaction with staff and no wait. Staff was helpful and professional. Good efforts to socially distanced.
Charter Radiology is great! I was able to get an MRI appointment the very next day after my doc wrote the MRI request. All staff were very friendly and efficient. The wait time was minimal and I was basically in/out in no time. I would highly recommend.
Firstly the place was very clean the lobby as well as a waiting room and the CRT facility inside. …
I had prenegotiated a copay and when I presented it to the ladies at the front desk they acknowledged it and still charge me for the complete copay the radiologist technician Nathaniel was very short my MRI examination was the most …
When the wait time for other radiology centers were all booked up for two to three weeks, Charter Radiology was able to get my MRI the day I called. I received a CD of the images before I left and got the report the next morning. They receive top grades from me and I recommend them highly.
Waited for over an hour past my appointment time, then another 30 minutes to get my disc. …
Charter Radiology is the only place I would go for any type of scan: PET, mammogram, MRI, CT, etc. …
They took me in same day for a CT. I arrived 15 minutes early to fill out my paperwork. I was done by 1:59 pm. My appointment was at 2:00 pm. The staff was very friendly. The tech was friendly. I highly recommend this place. I will definitely be returning if I need any more tests.
I called because I needed an X-ray and they said just walk in no appointment needed. I literally had no wait other than the person who was already at the desk walking away. I filled out the forms turned them …
Prompt appointment. On time. Clean and polite staff.
Great customer service! The technician explained the procedure to me and kept checking on me to make sure I was OK. They got the results to my doctor quickly. I highly recommend Charter Radiology.
The receptionist was very friendly.
The technician was wonderful. He has a very calming, caring manner that really put me at ease. (This was my first CT) I really appreciated both of them. It was a stressless procedure.
My experience was pretty good. I wasnt sure what to expect, but the staff there from the moment that I walked in until I left were phenomenal. There was a little hiccup with what was ordered and what the actually order in the system said, …
Everything and everyone At Charter Radiology was perfect. I was checked in quickly and back And getting My images done with little to no wait. Everyone from check in to check out was super friendly and professional. My doc had access to my …
They’re really on top of things as far as referrals go which is really important. The staff is very kind which I appreciated. My first mri they made me really comfortable. Thank you all
The staff at Charter is always very friendly, whether on the telephone with appointments, at check-in, and even during the procedures. They are thoughtful of COVID protocols in addition to cheerfully dealing with all the nervousness …
I went to Charter Radiology the other day for a scan and it was such a pleasant experience. Everyone from the front desk to the back techs were absolutely amazing. Very kind and professional. I also received my report within 24 hours. I would recommend Charter Radiology 100% to my friends and family. A+ 5 Stars!!!!!
Everyone was super nice from the front desk to the tech professionals. It was easy and I didn’t feel like they were bored to be there as has been the case with other radiology services in the area. Highly recommended.
I love Charter Radiology, they have a great professional, friendly staff.
Charter Radiology did a great job with my son last Friday. The paperwork was easy and they got us in quickly. …
My doctor recommended Charter Radiology for my imaging need. I was pleasantly surprised that Charter Radiology called me shortly after I got home to schedule my appointment, and it was a quick process and within a day or two. I was seen …
I suffer from anxiety and it’s often difficult for me to go in to get CT scans, MRI’s or any procedures done. From the moment I walked in to charter radiology the atmosphere was very pleasant. The receptionist were very friendly and very …
The front desk staff is wonderful, very courteous and professional. The radiology staff was curt and indifferent. My child who is a minor (14) was lead to the back for an MRI without offering me the parent the option to accompany her. I …
NEVER WASTE YOUR TIME HERE!! Front desk was amazing at their job! They will get 5 starts but when you walk in the back. The tech is rude and has the worst bedside manner. On top of it all I have blood vessels that are popped in my arm …
Krista was very friendly And great at explaining what to expect at every step in the process. Everything ran right on schedule.
Friendly courteous staff. From check in to check out everybody I worked with was totally focused on customer satisfaction and making sure you were taken care of in a professional manner. I highly recommend Charter Radiology for any Imaging requirements.
Excellent service. From the first telephone call to schedule, to showing up for a live ‘Same Day Appointment’, the service was beyond my expectations. …
Very clean quiet and comfortable atmosphere. The staff was very nice, accurate, knowledgeable and helpful.
I needed X-rays of my neck. I walked in (no appointment necessary). I was greeted immediately and completed registration papers. The RT was very kind and pleasant. I was in and out in less than 30 minutes!!! I recommend using this facility if yo need an X-ray
In the past few days, I have been a patient at Charter Radiology twice. Seems a bit much right? I can tell you that I’ll never have any future radiology exams anywhere else. The staff at both locations I visited were phenomenal, especially …
Was in & out nice & quick. Expected to be there all morning, was pleasantly surprised. Friendly staff.
I would give them 10 stars if I could. The front desk team is AMAZING! They were kind and patient and super helpful. I had to arrive an hour early for my appt.
While waiting I watched several people come and go. They were nice and friendly …
Excellent imaging facility. Everyone is professional and courteous. They get you in and out quickly.
efficient check-in process; friendly, knowledgeable, staff, and a very well run facility.
I checked in, filled out my paperwork, and was called in with no waiting. Great service!
Very kind staff and the tech doing my mri made me feel very comfortable especially since I had clostrophobia.
I had a horrible experience yesterday afternoon at Charter Radiology. I was called back by a male tech who explained things very quickly. I told him multiple times I was very nervous, but I didn’t feel like any extra care was taken. I’ve …
When I walked into a Charter Radiology it’s warm and inviting. I was greeted by kind and friendly people behind the desk! The technician walked me through the MRI process step-by-step. Put my nerves at ease & played music of my choice! I would definitely recommend charter radiology to my friends and family.
Experienced and caring staff ensure optimal attention to service. I have relied on the professional expertise and efficiency of operation in recurring visits. My physician and I have always trusted the results.
Very well mannered employees, state of the art machines, spot on time with the appointment.
From start to finish the folks at the Columbia location did everything to make me feel comfortable. I had a CT scan with contrast injected and my unreasonable fear of needles was put to rest by the two techs involved. Lovely people with a gentle smile and a very good hand.
From front desk up to MRI room the staff was very helpful & understanding personality they have .
Front desk staff friendly and welcoming. MRI done exactly on time. Tecnician was friendly and professional. She clearly explained the procedures. She showed concern for my comfort throughout the exam time.
Such a nice place. They fit me in for an MRI last minute. I was having a very bad week, my dad passed away and I was having neck issues. They were kind, professional and the report was read and uploaded quickly.
Excellent Radiology office! It’s really refreshing to have a healthcare facility that doesn’t give you a long sigh or an attitude as soon as you say you would like to make an appointment and that your insurance is Workman’s Comp! The …
I came here for an MRI today. Taylor swift playing during the procedure was a nice touch. Great customer service
The staff was amazing from scheduling to checkout. My time valued and the staff provided exemplary customer service.
Amazing customer service. Scans were read quickly and uploaded to the portal so fast! Highly recommend!
Every time I come in I’m thrown by how attentive and welcoming their receptionists are — it’s really appreciated! Thank you for working so hard with patients, doctors and insurance companies!
Charter Radiology is the BEST of the best! Their staff, machines, turn around time frame, cleanliness, organization, etc. are fantastic! I highly recommend Charter Radiology!!!😀 …
The office staff was very polite and efficient. The technicians were kind and took time to explain each step of the procedure.
Best Medical facility in the World. No wait time and most of all beautiful staff. Amanda is an exceptional human.
I would give 5 stars if they had a way to cater to people who have claustrophobia. The glasses would be a great addition. Staff in front was very friendly.
10/10 would DEFINITELY RECOMMEND!! Charter Radiology in Columbia is very professional and efficient. From the moment I scheduled my appointment over the phone to when I walked in, I was greeted very politely which made me happy, considering …
I have used Charter Radiology on multiple occasions, as a walk-in and with appointments and highly recommend them. Front desk staff are competent, efficient, and friendly, no matter how slammed they might be, and the same is true of the clinical staff.
Excellent service. Very pleasant & friendly staff. My appointment was promptly scheduled as needed.
Thank you
My wait time was minimal and the tech made every effort to make me comfortable for and during my procedure. My results were ready for me to pick up the following day.
Best MRI experience I have ever had. Great staff and caring.
Smiling, welcoming faces from the highly professional staff. They had me processed and out the door so I was able to get to a previously scheduled appointment. Thanks for respecting my time.
I was able to get an appointment for my MRI almost instantly. The front desk helped me battle insurance and they were so kind/supportive. I would recommend this place over and over again!!
The staff is very friendly and organized. The office is very clean and presentable. The workflow is very efficient. The radiologist is exceptional and good at getting timely detailed reports. I highly recommend getting any of your imaging …
Efficient. Office staff prompt and helpful. Radiologist moved quickly to complete procedure. Would recommend to others.
Excellent experience from start to finish. Great staff who are professional and friendly. I was seen right on time, which is always a plus but rarely happens at most medical facilities.
I walked in for
Chest X-ray. Front staff was nice and helpful and
Greeted me …
Happy to have found an appointment without having to wait a month or two. Once I arrived, the service was quick, friendly and courteous
Charter Radiology is everything it promises to be— inclusive of quality care, the most advanced technology and concern for all patients.
After being diagnosed with a rare disease, systemic sclerosis, my awareness of …
I was at charter radiology to have my CT scan . It was painful for me to have IV in my hand . After that one Asian gentleman helped and made it easy .
Overall it’s good experience and I can recommend.
The staff was very professional and courteous. I was seen by Dr. Le and he did a very thorough exam on my right wrist I would recommend any therapeutic resolutions.
The staff at the Columbia location was very professional and pleasant. When scheduling my appointment for an MRI the young lady at the front desk went above and beyond to assist me with an appointment that would work with my schedule. Thank you for being so kind and helpful.
Excellent service, very quick and the staff were exceptional starting from the front desk. We did a walk in for my sons X-ray and there was no wait and we got the report back in record time. Definitely recommend and will certainly use again for all radiology needs
Great Service, the Staff is Courteous and Professinal! This is our 2nd experience with Charter, it does not get any better than this! Kudo’s to the entire Charter Radiology staff in Columbia, you are The Best! I regret that we did not …
I went in for an MRI. I arrived at the requested time and was done with everything within the hour. They were friendly, efficient and prompt. I wouldn’t hesitate using their services again if needed.
The procedure was explained explicitly. Initial call to charter to the person that answered the phone did not give me the right information I had to wait till I actually got to the day of the procedure to get it from the individual who was …
I has the best experience as from the front desk to my favorite doctor Dr. G who go above and beyond to her patients. I could not thank them enough. Highly recommended
The check-in at front desk was smooth. The woman getting me ready for the CT was very nice. The procedure was explained to very well and it only took a few minutes. I was very pleased 😊 …
I love this place for medical imaging. First of all, it’s easy to get an appointment without having to wait weeks. Their appointments run on time and the staff is caring and considerate. Highly recommended.
The reps are extremely professional and customer focused. The whole process from start to finish took 20 min. My insurance is Out Of Network so I probably won’t return which is my loss.
Bad neck pain. Needed to get an MRI so doctor could figure out what’s going on and get me some relief before holiday. Charter went the extra mile by contacting, and getting approval for, the MRI from my insurance company. Approval process …
Customer service was excellent. Making the appointment was effortless and professional. The service was exemplary. Personal was courteous, friendly, caring and concerned. I was totally impressed with the facility and services provided.
Highly recommend! Efficient and professional! I received a reminder call the night before, was taken in for my appointment with the radiologist on time, the process was quick and painless with results received within 24 hours.
Professional organization all around. They told me my results would be ready in 2 days but my Doctor called me that very afternoon to discuss the results. And… my insurance company told me I saved $$ by going to a non-hospital imaging …
Front desk friendly and professional. MRI went as smoothly as expected. Enjoyed my choice of music while the loud machine did its thing. MRI tech was personable and I knew I could trust her with any request.
I highly recommend Charter Radiology! As someone with health issues, I have been coming to their office since they opened. The offices are very clean, the equipment is top notch and the staff/techs are very friendly and helpful. Dr. Uppal …
Front desk staff was very nice. The gentlemen that did my MRI, he was Asian, I’m sorry I can’t remember his name, but he was very kind, made me feel very comfortable and my appointment was on time. I DID NOT have to wait!
The front desk staff were professional, friendly and willing to help. The Tech that helped me was very professional, respected patient privacy and very kind. He explained everything he was going to do and what to expect. He was very gentle …
I have used Charter Radiology twice in the last two months, and I have been very satisfied with their service. Both times required minimum paperwork, and I had my X-Rays and was out the door in about 30-minutes total. …
I was given a time estimate that was accurate to the minute! I did not wait for anything. The entire staff from reception to tecnical staff was efficient and friendly. I needed an IV and usually am a difficult stick, but honestly felt nothing. Very skilled people here. Highly recommend!
My doctor had requested that I get an MRI and CAT scan on Friday afternoon. I currently live about 120 miles away from his office so they were kind enough to see me the same day within minutes of my arrival. It’s been a long time since I’ve seen customer service like that. To say they were outstanding is an understatement
I went in for a CT and MRI in the same appointment. I was met by a friendly staff who immediately admitted me in for the CT scan first. I was given scrubs to wear and the CT machine room was clean and seemed state of the art. It only …
I had a great experience at the Columbia office. I didn’t have a long wait. The tech was friendly and professional. He was careful to explain things and made sure I was comfortable. Not only was there my choice of music playing but there …