Whether you’re dealing with a case of the sniffles or managing more chronic health concerns, Chase Brexton’s Mt. Vernon Center health care team will provide complete health care, that is … See more
Worst office visit ever. I checked in at 10:50 am for my 11:20 am appointment. It’s now 12:25 pm and I’m still waiting to see the doctor. #ChaseBraxton
I’m going in the same dentist for two or three years now and my cavitiesare so bad my teeth are breaking off I reported him to the insurance company and now I’m going to sue for malpractice
This experience has been horrible my first child I haven’t gotten referrals for ultrasounds and this is going on week 3 I’ve been waiting for a fax, to say the least I’m way past disappointed.
Terrible service and health care, very slow whether you have an appointment or try to walk-in. Most of the time treatment prescribed is wrong and the pharmacy is never prepared.
After years of going to this place I finally have had my fill of the lack of communication with them. Sending me a letter to let me know of a medical condition is totally unexceptionable.
Chase Braxton is located in a completely different building than I went 2 years ago and I like the new Renovations the pharmacy the dental everything oh and of course the multiple locations help to
Cleanest heath facility in Baltimore… a one stop health care facility, mental health, dental and General medicine.. did i mentioned lgbt super center? Yes. …
I would highly recommend that if you go here to strictly deal with your doctor otherwise they are a lost cause. I was excited about this place once but not anymore
Went for dental I was told they had a “sliding scale” but I had to pay 300 up front for a bitewing x Ray. A bitewing should cost about 50.to100 for a set.at most dentusts
I have had great experiences with all departments except dental. I would not recommend seeing there dentists or dealing with their dental support staff if you have other options.
They don’t have enough Doctors to care for their patients.I try to see my cop and the first available date they have is 3 months latet.I had to get Doctors permission to get my med each month.I just stopped the appointments and the meds.just because it was
Poor customer service takes so long just to see anyone. The people act like they’re not their for work. It’s ridiculous the doctors show no real care for anything but if u have insurance.
I really love chase Braxton health institute .Why because they truly care for everyone.Dont forget you,by sending constant reminders.That you are thought of.Through this pandemic you matter.
The receptionist are poor excuses of workers. They are extremely rude for no reason and I am glad my appointment is cancelled I will NOT be going to any of their locations. The one in Baltimore will ruin their reputation….smdh
I’ve been with CHASE since moving to Bmore in 2009 n love it. Can be a bit time consuming if no appt. But staff if always helpful. ESPECIALLY THOSE PHARMACY folks. They work hard but get the brunt of front line abuse. Dr hasn’t sent it …
I’ve been going to chase Brexton for 20 years they were excellent as a small clinic and have become even better, more efficient, and more effective with the expansion. This is a great family clinic
This is the worst place staff is non chalant like your a inconvenience to them I’m having serious baby issues and my obgyn never calls me back I can never get in contact with her nobody answers the phone at this place no body returns calls …
Terrible. The staff runs at the pace of a snail. There is no respect towards the patient’s time. You are treated like a number and if you complain you will receive attitude and be penalized with waiting longer. Don’t waist your time here.
Besides the occasional rude appointment setters that I get from time to time, I love the quality of service I receive from Chase Brexton! Dr. Rao is the absolute best.
A great place for all your medical and cash emanagement needs everyone was very friendly and helpful . They really listen and make sure you get the attention you need and deserve
Used to be great, been going here 10 years, now the staff is rude and act as if you are wasting their time by being there. All the good doctors are gone.
Been a patient since 2005 the diagnosed my diabetes and high blood pressure that I didn’t know I had either when it comes to the doctor’s there is only one who’s been there the longest the the rest come and go don’t bother to call the almost never answer the phone so you’ll have to go down there for every little thing
Just dropped my sister off. Since it is located in the business district, parking is hard to find. They do have a parking garage around the corner but since I am usually dropping off my sister, I don’t take advantage of it.
It would be so bad if they didn’t keep giving me different doctors, I been going here for years every time I have a appointment my doctor is never here, iam seeing someone else that I don’t know and they don’t know my medical history and I …
Love Chase Brexton!!! The office attendants and Drs. Are God Send!!! I have nothing but gratitude for the care I receive there. There is Dental, Obgyn, psicologist, internal medicine and more.
I just like Dr Davidoff and the Dentist and the white boy at the pharmacy at mt Vernon I dont see sis no more idk what happened to him oh and the older lady at the pharmacy in randallstown
Being new to the area, I had to find a new Doctor, and found Dr. Dunn to be very informative and nice. Everyone that I encountered during the visit was nice, and made me feel comfortable. Very nice place to visit.
Nice staff. Fast Service. Had a tilt table test done. I wasn’t strapped in to where I could touch the platform when they turned the table upright. I had a pulled muscle in my abdomen and pain and spasms in my legs.
DO NOT USE THE DENTISTRY DEPT HERE!! I had a root canal scheduled, the (new) dentist worked on it for 4+ visits! Then I get an infection and he passes me on to another dentist who refused to continue on with it. So they then refer me out to another dentist who is charging 4 figures. Worst dental experience ever..stay away.
I love this Clinic the people are all family-oriented is as if you sing family and friends wow you’re getting good service the wait in the pharmacy is long they could do something about that though but other than that it’s okay
As a (former) longtime patient at Chase Brexton, I finally decided to ditch their services just today after they proved – once again – they’ve lost ALL focus, particularly in regards to their patients’ wellbeing. I’ve lost two primary …
Their services are good. Even though their on-site lab crew is both friendly and professional, I have no idea what happens to the lab results after leaving their hands! Mine were lost 3x!
The staff desk are absolutely rude and uncharismatic and uncaring as I’ve ever known anything in my life the security are also extremely rude and unhelpful
The incident I am describing occurred May 1, 2018 between 6:45 and 7:30PM. and the patients PCP was on duty. No attempt was made to alert the PCP of the patients presence: …
I’ve been going there since my daughters birth 2014 and they have been so outstanding with her that now we have our dentist there and I not only have an Ob/GYN doctor but a primary care doctor as well. There awesome there.
Staff at reception area are extremely rude , I thought glen burnie staff was rude then I was sent for a walk in appt.to Columbia center they were the total package on rude ,nurse practitioner wasn’t very compassionate or pleasant either at …
This place is open until 8 but if you come but 5:50, you are apparently too late to get testing. And they only have testing on Monday and Thursday. When the majority of people are at work. This makes NO sense. What kind of hours are those? …
Cancel appointments with no notice to paitents, make paitents have wasted trips for labs due to not keeping requests open. I used to like them when in the old building, but now they do not care for their customers.
I have had issues with staff not know what is going on before. My last trip today got me so annoyed. I called the N. Charles st loacation at 4 to see if they were doing the full panel STI testing and they said yes they are. I get to the …
As a trans patient my experience here has been top notch. Respectful staff and an abundance of resources upon request. Definitely recommend to any trans people in the area
Since they moved to new building, quality of care has gone downhill, too many patients. Paperwork cont getting lost. DO NOT USE THE DENTIST HERE. Use poor quality amalgam ( filling), that kept falling out, that they kept recharging me for. …
The quality of the service here has greatly declined. Refills on prescriptions can take days. Scheduling an appointment can be a nightmare and staff is very bad at resolving client concerns.
Whenever I just need to see medical assistance to get a shot, they’re always overly late to call me while everyone that comes after me gets called already. I had an appointment at 9am & they didnt call me AT ALL so I left after 20 minutes. …
Obviously this establishment is used to dealing with a “particular” mentality. To the young lady that called me back this morning…after I had already spoken with a nurse…yes I did self diagnose. I had a long nursing career, I know my …
The clinic is good when you get the right doctors, nurses and midwife.. I went to the OBGYN section on 04/05/2018 at 11.40 am, the OBGYN there was terrible, she handled me like trash, not listening to my baby, not taking samples for lab …
Very nice people. The best staff if you have to have blood work. I’ve been going to them for 2 years. Doctors will spend more time with you. Always a good experience.
Have had only good experiences with practitioners here. The staff has been great. I have had an excellent experience here especially compared to the initial clinic I tried when I moved to Baltimore. I highly recommend the My. Vernon clinic.
Very inconvenient location for people driving. The wait for the lab is unnecessarily long. You have to call four days in advance to refill medication using their pharmacy. Appointments must be made more than a month prior, but this is …
Please don’t waste your time with their services! I’ve been going there for one year, just because they are close to my house and I was keeping closing my eyes on their lagging service. The staff is really not friendly, and don’t even try …
Dental service is extremely poor. This organisation that prides itself on helping LGBT community is, in fact, preying on vulnerable and uneducated patients providing substandard care and charging insurance companies top dollar. Shame!
I got bloodwork done last week and they wont’ give me my results. I have made multiple requests and never get any call back. The people on the phone are super short with you and just hang up before you can ask any questions. The online …
This is my medical center and where lots of people around the area go for their health care, i know i need to start keeping my appointments bcuz I should be more thankful that I have such a good clean health clinic to attend 👍🏾 …
I had a tooth extracted yesterday morning and it didnt stop bleeding since the procedure was done. I arrive back to their office at 9:55 a.m. and with the few words i managed to get out i told the front desk my issue. I was told to sign in …
I go for dental because i have limited options with my insurance. I am not satisfied at all with my care or treatment so far with the glen Burnie location and as for this location i had a tooth pulled that took 3 hours to pull and after got …
Worst office ever. I wasn’t even a patient yet. Waited over a month for the day of the appointment they called and said the dr would not be in to reschedule my appt. So I called back to reschedule left a vm & they never called me back. It …
The front desk doesn’t listen when it comes to setting appointments. The pharmacy doesn’t know what it’s doing half of the time. After three years I think I’m done with having this place as my provider.
I am so sick of Chase brexton. Attempting to schedule an appointment with my doctor is hell my appointments are always so far apart I need to get a second opinion but I have to get a referral first difficult to say the least I had a …
I really love this place for one I was just informed definitely that I am calling my Doctor/Internist Andrea Speedie’s office where I see her over 10 years or longer and I did not know I was speaking to a triage nurse and it’s not directly …
They really listen to their patients. I go for several different types of doctors all in one place. The staff is always nice. However, the pharmacy is always busy so I recommend using another pharmacy.
this used to be a great place (patient 7+ years) but now it’s a total piece of $#*%! there’s no apathy for patients they are constant mistakes being made, staff members constantly dropping the ball, everyone’s misinformed, the staff must …
chase brexton has a terrible phone system that’s getting in the way of my medical care. physically going for an appointment is always fine and a pleasant experience but phone issues are getting in the way.
The LGBT floor and services are top notch! When I made a dentist appointment I had to wait three months for my appointment but the morning of my appointment I got a call saying the dentist is sick. I went in the next day to make an …
I’ve been a patient over 10 years when they were in the small building near the cafe. This place has gone down hill. I would give 0 stars if I could. Reception sucks and is very unprofessional. Reception gives you incorrect information …
Got here at 10:00 in the morning. Was told to wait to sign in for a walk in appointment until 12:30. Signed in at 12:20. Was told we would be called back at 1:00. We were called back at 2:30. Now we have been in the Exam room For almost an …
Been coming to chase brexton for about 2 years or so now. Most of the time the staff is friendly. The 5th floor staff is always friendly and ready to talk to patients. Never had a problem with the dentist. The primary dr areas could do with a bit more friendly staff.
The staff is alway very friendly, attentive and courteous. I love the ladies in the dental dept. They are so sweet. The drs are always kind and compassionate same goes for the dental dept.
Couldn’t make an appointment with a male physician because I DON’T have HIV. All I wanted was a primary care doctor. They said their Baltimore office could only offer a nurse. I love nurses, but I wanted to see a doctor.
I like my primary doctor but as for the receptionist they pretty much all have nasty attitudes, I just recently had to have my gallbladder removed I called to schedule a pre op appointment and they said there was absolutely no one I could …
Truly a one-stop shop for healthcare. They offer primary care, behavioral health, psychiatry, dental, case workers, and even a pharmacy all in the same place. The best part is, they accept state insurance for all of their services. I highly recommend using Chase Brexton Health Services to friends and family in the Baltimore area often.
I can never get an appointment. I needed a medication refill and needed to have a follow up appointment in order to get the refill. I was told my provider had no availability through the entire month of July. Whenever I need a work note I …
This clinic is run poorly. I have been given incorrect fax numbers on important documentation needed for disability claims, physical therapy referrals.
The pharmacy is a joke. I waited longer than an hour on a slow business day for …
This place has too many cons that makes me ignore the pros. Could never get the lab results even after making 3-5 calls to request the result. I was told that I will get my results in mail but I never received anything. I have to make an …
Worst medical provider ever! The entire staff lacks compassion, teamwork and are super rude. The receptionists on the 3rd floor have a very nasty attuide and by no means want to help. …
I have been on the phone to simply make sure ER is not the first and only option for me, but after leaving a million messages for the front desk, nurse, etc…without hearing back from anyone ever… I calld back and chose the option to …
Had to wait 1 hr and 20 minutes to be seen (I had an appointment, this was not a walk-in situation). Later the nurse practitioner I had seen had difficulty interpreting my test results and actually mis-read the results of a test. They also …
I’ve been a patient si ce 2010. I live Dr speediw.She is more than a doctor. She is a friendly ear she listens and cares. They saved my life in more ways than imaginable. An all around great health care system
Great place all around. The staff are amazing! You know how many people they serve on the daily, and they have a shindig scale thing, so they do take in and help many a homeless/low income people and at times, that customer base can be a …
I’d love to give a higher rating. I mean, they have everything: multiple locations, pharmacy services, dental services, STD testing, walk ins, medical services, and even medical case management. This should be a one-stop-shop that makes …
My Doctor’s leaving Doctor Bruno I going to miss him ,pharmacy excellent, clean client ,Behavior health great treatment I can’t afford the copay so I had to stop ,however my therapist I love her ChaseBrexton is the Best Security and all that’s my client, been coming since they where at there previous location on Cathedral Street
Love all my doctors here, actually follow one from a clinic in Northeast Baltimore to there because of his caring and expertism in his field.
Every professional I’ve met there are very willing to help and go out of the way to assist!
Great care but can be overbooked. With too few providers in the community, they have taken on way too many clients and can get overwhelmed. Great if you just need a generalist, but if you need persistent healthcare you may need someone more available.
Absolutely stunned that social distancing is NOT followed in the pharmacy. The only 6ft. stickers were placed at the first place in line. There were 15 of us waiting in a 10×10 area with no ability to distance. This is a medical center that services our citizens! I am seriously apalled.
Very pleased that, under new management at the top, this large clinic that was so fraught with chaos only a few years ago has regained its footing and its respect in our community. Yes, it is large and it is easy to get lost in the …
Some doctors seem to care while other don’t, having problems getting my prescriptions refill on time and it seems like I bothering the staff every time I inquire. But when I go to see my pcp Dr she acts like my meds are so important and …
I’ve never held waiting a long time staff on the third floor so very kind to you and helpful a my primary has been there for the last four years and you cannot ask for anybody better than she is. You work with them stay up front with them and they will make sure you get what you need.
Still Awaiting probably Non via COVID19 MISHAPS but Pharmacy Needs help 🆘 my sis T WE’RE like now 🧐 it’s Saturday still Waiting for rest of scripts from Fri Early Afternoon!! Keep Me In Prayer Sis 🙏🏾 Got an Gma Recipe to use til Your get Home 😤😭😭😭!! …
Basically every medical service you need in one nice facility. The doctors and nurses are very kind and comfortable working with diverse populations and people with disabilities, which is something I value as a patient. Walk-in clinic hours available, administrative staff are very friendly.
Communication is a big issue, difficult to schedule appointments because they take on too many patients, when you get comfortable with a provider you have to get a new one for some reason. Very inconvenient
DO NOT GO HERE. My husband had an appointment today and he was not informed that Dr. Coppola had CANCELLED ALL HER APPOINTMENTS THAT DAY until he arrived at the facility. They made him wait an entire MONTH for his appointment only to cancel …
The Pharmacy specifically can be pretty unorganized. The wait time is usually extremely long, and they are always hard to get in contact with. I’ve called 10 times this morning to try and refill a prescription and no one answers. It will …
Been going for years. Their psychiatric staff is excellent. The pharmacy staff has really changed for the better over this time. Everyone is almost always friendly and helpful. We are lucky to have them.
I’ve always had a great experience with Chase Brexton. This is my first time in the new building and they need better directional and better training for the staff. I told the security guard I had an appointment and she told me to go to the …
Staff is completely professional with highest concern for your healthcare (at least the staff I met and came in contact with). Very pleasing to see and deal with. Had never heard of them before. Was referred by other professionals.Customer service needs a rehaul but other than that very nice.
It has actually been some yrs since I was a patient at Chase Brexton. My Dr was Dr. Karen Konkel, and she was the best physician I have had ever since. Loved that the practice was for the LGBT community then, and love that it remains so …
My partners Psyciatrist suddenly decided to retire and he has to wait to be assigned to a new Psychiatrist which can take months! It has already been 2 weeks. And the pharmacy cannot give him his needed meds which can be LIFE THREATENING …
I think that the staff on the 4th flr should be more considerate. If they know a physician is not in & they have clients booked that day, the patients should informed. If a patient is running late & they call to let u know & the likelihood …
In my experience, the doctors and nurses are great, but the administration is a mess. Wait times for appointments are very long, they’ve lost my records, and are generally unhelpful when you call in for anything other than scheduling an …
I waited 5 months for an appointment (due to the pandemic is what I was told) and I was willing to accept that reason EXCEPT once I was seen and had a dental plan worked out with the dentist , the staff called me one week before the …
My son has been hospitalized twice because of asthma attacks. So of course him not having an inhaler is detrimental in the case that he gets sick. Still haven’t received prescription for my 5 year old’s asthma medication after 5 days of …
I’ve been going here almost 5 years. I like my doctor, nurses, and even security. It is so easy having a doctor, dentist, mental health counselor, a lab, and pharmacy all in one place.
Helpful staff, best and most patient-convenient transgender health care in the Baltimore area overall. It also feels like one of the safest institutions to be trans in (basically im not 100%on edge walking in the door). They offer gender-affirming services as well.
I wish I could say I’ve had good experiences here. I expect prompt responses in a reasonable amount of time from a healthcare provider. I’ve had to wait weeks for any message response in their portal for simple orders to be placed. I would …
I came here to write the exact same review H Hulsey wrote before me. I adore my doctors but the insurance and billing department is a disaster to reach. I have tried for months and months and months to pay Chase Braxton but I need them to answer the phone or call me back. It is maddening.
This place is a total disaster. And the pharmacy is a joke. The call system for your meds refills doesn’t work and you can forget about trying to call to speak with someone in the pharmacy,, you would have a better chance hitting the …
I waited for three weeks for my appointment with my doctor. Just to get there and find out they are an hour and a half behind. Couldn’t get me another appointment for another month and a half. This is ridiculous. Shame on Dr. Speedie. Wonder how she would feel if she waited an hour and a half for a table at a restaurant?
While can be busy at times, all of the services have gone out of their way to make sure any of my needs have been met. Being able to go to one location for lab work, medical, and social work has been wonderful. I have challenges and …
I’ve been going to chase Brexton for over 3 yrs at first things were ok but gradually they kept changing my dr with last min notice my last dr left last yr and I got a new one and never met him or her because when i schedule a appt it’s …
Was good at first but as time went on things started going wrong. You have to go to different places for x-rays, for a mammogram for example. It has cost more money than I had to spend. They couldn’t find me a physician after the four …
Never been given correct login info about the patient portal. Cant ever get in touch with someone in my doctors office for personal questions over the phone. Never given enough refills on my prescriptions, which results in me not being able …
Negative stars if I could. If you have serious medical or dental problems, don’t even think about coming here. The staff is nasty and the doctors are lazy and don’t care about you whatsoever. I’ve never been more disregarded in my life than I was by Chase Brexton on Charles St.
dentist Haque DMD, Mehreen is the worst!! She filled my tooth , She did very bad job. It was still hurting month later, I made an appointment different clinic. Be aware from this Indian lady!!!
I waited 4 months for an appointment. My appointment was for 6:20 I got there 6:27 due to the fact I went to the wrong entrance. The receptionist was rude and stated we have a 7 min grace period and stated I had to reschedule or wait for a …
Most annoying automated phone system EVER!!! Same Annoying message repeated relentlessly before you can access appointment scheduling. Hold times can be upwards of 45 minutes. -How about some nice relaxing music after you’ve heard the …
Communications by phone with this facility are very difficult.
No one answers the phone despite repeated calls, then you hear “all representatives are busy now, leave your number and we will call you back” and then they …
If I could give 0 stars, I would. The only pleasant experience from this office was the one nurse who helped me on my first visit and the dr, Anita David. The customer service is non existent which is sad considering they are at the …
Chase Braxton mount Vernon refused to give me a appointment because I didn’t have health insurance when on the website it states that 1 walk ins are welcomed which isn’t true walk ins are welcomed if your already a patient and 2 wouldn’t …
The doctors are always young, progressive, thoughtful and caring and some of the best and the only reason I continue to come back but otherwise everything else is a mess. The phone system is worthless, you can’t reach anyone and leaving …
When I have an appointment. I feel secure upon entering the facility. The personal is A +. It’s clean and you feel well cared for upon leaving. Mount Vernon.🙂 …
I was a temporary tech in the pharmacy. It’s a grueling place to work. If you have any problems you’re often on your own to find an answer. They are grossly understaffed. CB does offer many services to a large under-served population in Baltimore.
This business only exists as a scam to not pay attention to customers, not answer phones at any location at any day or any time. I have no idea why this awful pathetic horrible excuse of a health care system exists.
I have had several issues with the ladies at trcrptkon desk.1 lady the w a paper at me; I threw it back. I am y I & suffer with snxiety& bit of depression. I am also visually impaired.Their attitude is like “you are.getting Jon their …
I have been a patient for 40 years. The quality has diminished emensly. I have had many disrespectful staff fired because of how I have been poorly treated and it’s sad to think that public funds are being given to an organisation that …
I have to say that I am not a patient of Chase Brexton but my other half is and we only recieved the run around today and he still wasn’t seen after sitting there for close to 2 hrs he was told that someone would reach out to him within 48 …
I took my children to the Randallstown Chase Brexton. If I could give no stars or negative stars I would. I do not feel as though I am being heard durring my childrens doctors exams. It almost feels as though they are just going through the …
A very clean and spacious and amazing place that offered many medical services. Try he staff are professional and amazing. It’s clean. The staff are very helpful. It’s been a very informative and positive experience. I hope it will be the same way for you and your family.
Worst dental care ever. The staff is often mostly fine and the doctors tend towards obnoxious, over confident and inexperienced, quick to jump to whatever’s easy and not to what is ethically helpful. Good luck keeping your appointments as …
The customer service was horrible, zero stars would be a more appropriate rating if google allowed it. I have covid so I called to reschedule my appointment. The receptionist Marie D. answered my call and spoke to me with the nastiest tone. …
I am dissatisfied with customer service and professionalism. It is unacceptable for an appointment that was scheduled 2 months in advance to be canceled due to the physician deciding to be out of the office 2 weeks before my appointment. To …
The security officer was very knowledgeable when I felt lost in the building. I’m a new patient so it was a great experience. The bathrooms are kept up with freshness. I spoke with my intake specialist and I enjoy the outcome I will receive …
I sat in here over 2 hours just to be seen by a walk in doctor after being told my doctor is no longer here
No matter where I live. Always come here. Your health is important to chase brexton
Easy comprehensive health care with great service
Very friendly love my doctor DR BRUNO
Great place to get all your care. All in one place
Pleasant staff. Timely service even as a walk-in.
I love the ppl there they are very nice and the place is clean
Great service, secure building, ample parking and overall great experience.
Has been my Dr. For years!!! Love them
I have done behavioral health care here for 2 years. Very professional!
Great service!
My go to health place very good people work there
Good establishment to deal with your health and dental needs.
The staff, in every office, genuinely care about you and go above and beyond
Waiting period if not gay;; long wait for services to be rendered even if you are early arrival.
Aesthetically pleasing to look at. Very kind staff. Parking is the only problem.
Best health providers and staff
Rude.. Belinda was nasty… they just don’t care.. nothing is a priority.. don’t waste your time.. unless you like to be frustrated and ignored.
Great resource center with pharmacy and other health divisions on premise at the Charles Street location
Very organized and staff was friendly
It’s a nice place to go for health care
Dental Service initial visit. Looking forward to next appointment to start work.
My whole family is seen here.
Does great work for the community. Have to have patience but worth it.
The people here care about getting the customer a dental cleaning!
Because dr speedie helps and goes the whole 9 yards with her pt
Hard to get ahold of someone over the phone. May have to wait months to be seen.
Great doctors. No corporate atmosphere.
I have dental insurance thru dental quest the insurance said I was covered however I had to pay 600 co pay I thought 0 was co pay I’m stuck.
Got 1st and 2nd vaccine. Closer to home vs mass sites, in and out.
This medical Center has everything in one building, ex: case management, dental, internal medical and plenty more
So convienent 1 stop shop except xrays I love my doctor Leah Hart
This is a good place they don’t turn down anyone…
Thanking them all for anything & everything that they do for me & my loved ones 🙏👍 …
The worst service! They are clueless! I guess that is what happens when most of the people who work there are lazy African Americans!
They offer everything except for x-rays, MRI’s and related things
I love this place. Everyone is always so helpful toward me.
They do a lot for the community and for those who can’t afford healthcare, so that alone is worth 5 stars.
Beautiful building, love my dentist office on the 6th floor!
This place offers care to everyone. They will hope you get the healthcare you need ..no matter who you are.👍👍👍👍 …
OBGYN Customers Service on front desk is 0, trying to reach them 5 days cannot get anybody, …
Very nice Drs, Dr. Gneshen is the best dr there hes a male dr but i love him.
The doorman at the entrance is the best. Nice building and staff. Has everything you need, even free parking.
Love them. Dental and Primary Care 0lus a wonderful resource room.
Great health care, a little busy but a very happy atmosphere.
They have all types of health services available. From dentist to mental health.
A, Very Nice Clean office @Great staff.
Had a few appointments there,I was treated very good. I think everyone 4 the help
Very LGBT friendly. Always happy with my experiences here.
One of the best health care and personalized places for your health I have ever seen in Maryland.
As a middle age woman this clinic meets all my needs. Convenient location, Great hours and Wonderful staff.
It is a good place to go get your teeth clean and work on.
Absolutely great place. Well experienced employees. Quick service, caring and helpful staff.
Nice employees. Usually quick service. Private parking in the city very helpful.
Wish I could say it was better but the service isn’t what it use to be. Client back in when it was on Chase Street and it’s by far lost it’s appeal.
My fav place away from home staff is always nice no complaints
Worst office visit ever. I checked in at 10:50 am for my 11:20 am appointment. It’s now 12:25 pm and I’m still waiting to see the doctor. #ChaseBraxton
The pharmacy has gotten so unorganized. Was called to pick up meds, am now sitting here almost2 hours while they are rechecked.
Decent clinic. Has a pharmacy inside. Only visited twice. So far no issues.
The staff are always patient and nice. I receive a high level of care.
I’m going in the same dentist for two or three years now and my cavitiesare so bad my teeth are breaking off I reported him to the insurance company and now I’m going to sue for malpractice
Always take care of me
Mostly because it has medical, pharmacy, lab for bloodwork case mgmt, counseling for behavioral health therapy, dental all in the same building.
Other then the sometimes long waits this place is solid they offer a lot even if ur uninsured been going here for many yrs.
Love this facility. Has all medical care in one building. Professional associates.
Just got a new Dr and she’s awesome
Went there when my wife was pregnant, always had to wait for atleast an hour before she was seen by the obgyn
My clinic been going here for at least 8 yrs. awsome staff and docters
Great place to go for all medical and mental health needs
Dr. Amy Burrell is my new doctor and she is awesome when it comes to the knowledge of HIV and retroviral medications
This experience has been horrible my first child I haven’t gotten referrals for ultrasounds and this is going on week 3 I’ve been waiting for a fax, to say the least I’m way past disappointed.
Have been using this building for my trans healthcare for the past healthcare and it hasn’t failed me yet!
Most of the staff are professional and attentive some are there to plan lunch and get a check. 50/50 experience chances.
Great behavioral help staff and doctors, welcoming and well designed facilities, and organizer pharmacy that is in- house and convenient
love this place. always feels good getting help there <3
The most friendly and responsible health care ive ever recieved. The doctors and nurses and substance abuse dept are top notch
Terrible service and health care, very slow whether you have an appointment or try to walk-in. Most of the time treatment prescribed is wrong and the pharmacy is never prepared.
Great care, wonderful staff,l get total care, Love the social worker department is excellent,worker really listen, willing to help!!!!
EXCELLENT Healthcare!! 👏🏽👏🏽 Takes care of my EVERY healthcare need. …
I love this place they are real good the waiting times for the doctors just very
Iv always been treated with the utmost RESPECT/Dignity as a patient here at Chase Brexton.
After years of going to this place I finally have had my fill of the lack of communication with them. Sending me a letter to let me know of a medical condition is totally unexceptionable.
They take great care of all my medical needs and love 6th floor Dentists.
We only went to the Dentist there. I’ve heard their medical clinic was pretty good. I would recommend it.
Now far as picking or dropping prescriptions off, now they have 2 steps you have to do shhh don’t we have a load to do already.
Horrible HORRIBLE mismanagement!! Mental health is horrible especially if you get Dr. Coleman.
there service is excellent very professional all the staff have excellent patient service skills one the best medical experiences i had
I went for my covid shot. The three ladies were wonderful, kind and caring
Important services but pharmacy does not answer phones and will leave you on hold for hours
Services crowded is unprofessional. Systems, policies, rules and regulations are for a reason. This place is useless right now.
Don’t go there. Service terrible even the dentist too. Have no customer service.
I like it here. They treat you like a Human Being.
The covid check in people were rude and highly aggressive but other then that I had a pleasant visit
Use to be very good when just a small clinic, on Maryland Ave. NOW no grace period for being late. Not so good for the elderly.
Favorite poke stop ever in whole city! Even the security & helpers see you acknowledge you as a precious human!
One stop shop for ALL your medical/dental needs (except vision). Safe and accepting for the LGBTQ community.
Pharmacy is very unprofessional … the staff acts as if you are unimportant and cares very little.
The very first people you see were unprofessional in my opinion, but overall the quality was alright
Jill Crank is the BESTshe actually listens and hears your needs. She is caring and has a true Heart of concern and compassion for her patients
Chase Braxton is located in a completely different building than I went 2 years ago and I like the new Renovations the pharmacy the dental everything oh and of course the multiple locations help to
Cleanest heath facility in Baltimore… a one stop health care facility, mental health, dental and General medicine.. did i mentioned lgbt super center? Yes. …
Easy in and out access . Parking near by . Hope to get all my dental work done here
I would highly recommend that if you go here to strictly deal with your doctor otherwise they are a lost cause. I was excited about this place once but not anymore
Went for dental I was told they had a “sliding scale” but I had to pay 300 up front for a bitewing x Ray. A bitewing should cost about 50.to100 for a set.at most dentusts
Being trans makes it difficult to find good health care and more than that respectful doctors. One of the best things to happen to me.
I have had great experiences with all departments except dental. I would not recommend seeing there dentists or dealing with their dental support staff if you have other options.
They don’t have enough Doctors to care for their patients.I try to see my cop and the first available date they have is 3 months latet.I had to get Doctors permission to get my med each month.I just stopped the appointments and the meds.just because it was
Great physicians and executive staff. Most frontier staff are not patient oriented. Use to be a 5 star place, going downhill
My clinic since about 2005 it’s always love here.
Just happen to come across this place. They have a great dentist department. I fell in love they really do help you. Make an app.
My only issue is well the pandemics going on I can’t get in for blood work and she won’t give me a medicine that I could lose my life over
Poor customer service takes so long just to see anyone. The people act like they’re not their for work. It’s ridiculous the doctors show no real care for anything but if u have insurance.
I really love chase Braxton health institute .Why because they truly care for everyone.Dont forget you,by sending constant reminders.That you are thought of.Through this pandemic you matter.
The receptionist are poor excuses of workers. They are extremely rude for no reason and I am glad my appointment is cancelled I will NOT be going to any of their locations. The one in Baltimore will ruin their reputation….smdh
I’ve been with CHASE since moving to Bmore in 2009 n love it. Can be a bit time consuming if no appt. But staff if always helpful. ESPECIALLY THOSE PHARMACY folks. They work hard but get the brunt of front line abuse. Dr hasn’t sent it …
I’ve been going to chase Brexton for 20 years they were excellent as a small clinic and have become even better, more efficient, and more effective with the expansion. This is a great family clinic
This is the worst place staff is non chalant like your a inconvenience to them I’m having serious baby issues and my obgyn never calls me back I can never get in contact with her nobody answers the phone at this place no body returns calls …
Terrible. The staff runs at the pace of a snail. There is no respect towards the patient’s time. You are treated like a number and if you complain you will receive attitude and be penalized with waiting longer. Don’t waist your time here.
I couldn’t hate a place I visit for all my medical appointments. Chase Brexton Health center is an excellent place for health check up.
Besides the occasional rude appointment setters that I get from time to time, I love the quality of service I receive from Chase Brexton! Dr. Rao is the absolute best.
A great place for all your medical and cash emanagement needs everyone was very friendly and helpful . They really listen and make sure you get the attention you need and deserve
Used to be great, been going here 10 years, now the staff is rude and act as if you are wasting their time by being there. All the good doctors are gone.
Been a patient since 2005 the diagnosed my diabetes and high blood pressure that I didn’t know I had either when it comes to the doctor’s there is only one who’s been there the longest the the rest come and go don’t bother to call the almost never answer the phone so you’ll have to go down there for every little thing
Usally nice except when they had my son waiting to be seen and he was never seen by a Doctor so they rescheduled
Just dropped my sister off. Since it is located in the business district, parking is hard to find. They do have a parking garage around the corner but since I am usually dropping off my sister, I don’t take advantage of it.
It would be so bad if they didn’t keep giving me different doctors, I been going here for years every time I have a appointment my doctor is never here, iam seeing someone else that I don’t know and they don’t know my medical history and I …
Love Chase Brexton!!! The office attendants and Drs. Are God Send!!! I have nothing but gratitude for the care I receive there. There is Dental, Obgyn, psicologist, internal medicine and more.
Excellent health care facility for all. Created by and originally for the LGBTQ+ community.
Solid, but I’ve had a new PCP literally every appointment I’ve ever had. It is convenient though, and a good one-stop-shop for primary care.
I just like Dr Davidoff and the Dentist and the white boy at the pharmacy at mt Vernon I dont see sis no more idk what happened to him oh and the older lady at the pharmacy in randallstown
Unprofessional and long wait times for standard appointments. Would not recommend for anything other than therapy.
Being new to the area, I had to find a new Doctor, and found Dr. Dunn to be very informative and nice. Everyone that I encountered during the visit was nice, and made me feel comfortable. Very nice place to visit.
Nice staff. Fast Service. Had a tilt table test done. I wasn’t strapped in to where I could touch the platform when they turned the table upright. I had a pulled muscle in my abdomen and pain and spasms in my legs.
DO NOT USE THE DENTISTRY DEPT HERE!! I had a root canal scheduled, the (new) dentist worked on it for 4+ visits! Then I get an infection and he passes me on to another dentist who refused to continue on with it. So they then refer me out to another dentist who is charging 4 figures. Worst dental experience ever..stay away.
The phone system is not great. If you don’t know what extension you need you could be on hold for 20 minutes.
I love this Clinic the people are all family-oriented is as if you sing family and friends wow you’re getting good service the wait in the pharmacy is long they could do something about that though but other than that it’s okay
Been a patient since 2012! Never will I go anywhere else!! LGBT SUPPORTIVE!
As a (former) longtime patient at Chase Brexton, I finally decided to ditch their services just today after they proved – once again – they’ve lost ALL focus, particularly in regards to their patients’ wellbeing. I’ve lost two primary …
Their services are good. Even though their on-site lab crew is both friendly and professional, I have no idea what happens to the lab results after leaving their hands! Mine were lost 3x!
The staff desk are absolutely rude and uncharismatic and uncaring as I’ve ever known anything in my life the security are also extremely rude and unhelpful
That doctor building is amazing. It’s like a one stop shop. Amazing people. I’ve never had any problems.
The incident I am describing occurred May 1, 2018 between 6:45 and 7:30PM. and the patients PCP was on duty. No attempt was made to alert the PCP of the patients presence: …
called a few times to make dental appt during business hours but no answer and mailbox was full. not sure what’s going on
I’ve been going there since my daughters birth 2014 and they have been so outstanding with her that now we have our dentist there and I not only have an Ob/GYN doctor but a primary care doctor as well. There awesome there.
Staff at reception area are extremely rude , I thought glen burnie staff was rude then I was sent for a walk in appt.to Columbia center they were the total package on rude ,nurse practitioner wasn’t very compassionate or pleasant either at …
This place is open until 8 but if you come but 5:50, you are apparently too late to get testing. And they only have testing on Monday and Thursday. When the majority of people are at work. This makes NO sense. What kind of hours are those? …
Cancel appointments with no notice to paitents, make paitents have wasted trips for labs due to not keeping requests open. I used to like them when in the old building, but now they do not care for their customers.
Love the staff and service at times but they could all do a little better as a team.
I have had issues with staff not know what is going on before. My last trip today got me so annoyed. I called the N. Charles st loacation at 4 to see if they were doing the full panel STI testing and they said yes they are. I get to the …
Visited 11-30-2021. The nurse was rude and accused me of knowing I had Covid. It was not a pleasant experience at all.
As a trans patient my experience here has been top notch. Respectful staff and an abundance of resources upon request. Definitely recommend to any trans people in the area
Since they moved to new building, quality of care has gone downhill, too many patients. Paperwork cont getting lost. DO NOT USE THE DENTIST HERE. Use poor quality amalgam ( filling), that kept falling out, that they kept recharging me for. …
The quality of the service here has greatly declined. Refills on prescriptions can take days. Scheduling an appointment can be a nightmare and staff is very bad at resolving client concerns.
Great health care administrators are frustrating and billing office never picks up the phone
Whenever I just need to see medical assistance to get a shot, they’re always overly late to call me while everyone that comes after me gets called already. I had an appointment at 9am & they didnt call me AT ALL so I left after 20 minutes. …
Obviously this establishment is used to dealing with a “particular” mentality. To the young lady that called me back this morning…after I had already spoken with a nurse…yes I did self diagnose. I had a long nursing career, I know my …
I have the best doctor ever. 🙂💞The building is very clean and the staff are very professional and compassionate. …
The clinic is good when you get the right doctors, nurses and midwife.. I went to the OBGYN section on 04/05/2018 at 11.40 am, the OBGYN there was terrible, she handled me like trash, not listening to my baby, not taking samples for lab …
Very nice people. The best staff if you have to have blood work. I’ve been going to them for 2 years. Doctors will spend more time with you. Always a good experience.
Have had only good experiences with practitioners here. The staff has been great. I have had an excellent experience here especially compared to the initial clinic I tried when I moved to Baltimore. I highly recommend the My. Vernon clinic.
Very inconvenient location for people driving. The wait for the lab is unnecessarily long. You have to call four days in advance to refill medication using their pharmacy. Appointments must be made more than a month prior, but this is …
Please don’t waste your time with their services! I’ve been going there for one year, just because they are close to my house and I was keeping closing my eyes on their lagging service. The staff is really not friendly, and don’t even try …
Dental service is extremely poor. This organisation that prides itself on helping LGBT community is, in fact, preying on vulnerable and uneducated patients providing substandard care and charging insurance companies top dollar. Shame!
I got bloodwork done last week and they wont’ give me my results. I have made multiple requests and never get any call back. The people on the phone are super short with you and just hang up before you can ask any questions. The online …
This is my medical center and where lots of people around the area go for their health care, i know i need to start keeping my appointments bcuz I should be more thankful that I have such a good clean health clinic to attend 👍🏾 …
I had a tooth extracted yesterday morning and it didnt stop bleeding since the procedure was done. I arrive back to their office at 9:55 a.m. and with the few words i managed to get out i told the front desk my issue. I was told to sign in …
I go for dental because i have limited options with my insurance. I am not satisfied at all with my care or treatment so far with the glen Burnie location and as for this location i had a tooth pulled that took 3 hours to pull and after got …
Worst office ever. I wasn’t even a patient yet. Waited over a month for the day of the appointment they called and said the dr would not be in to reschedule my appt. So I called back to reschedule left a vm & they never called me back. It …
The front desk doesn’t listen when it comes to setting appointments. The pharmacy doesn’t know what it’s doing half of the time. After three years I think I’m done with having this place as my provider.
I am so sick of Chase brexton. Attempting to schedule an appointment with my doctor is hell my appointments are always so far apart I need to get a second opinion but I have to get a referral first difficult to say the least I had a …
I really love this place for one I was just informed definitely that I am calling my Doctor/Internist Andrea Speedie’s office where I see her over 10 years or longer and I did not know I was speaking to a triage nurse and it’s not directly …
They really listen to their patients. I go for several different types of doctors all in one place. The staff is always nice. However, the pharmacy is always busy so I recommend using another pharmacy.
this used to be a great place (patient 7+ years) but now it’s a total piece of $#*%! there’s no apathy for patients they are constant mistakes being made, staff members constantly dropping the ball, everyone’s misinformed, the staff must …
chase brexton has a terrible phone system that’s getting in the way of my medical care. physically going for an appointment is always fine and a pleasant experience but phone issues are getting in the way.
The LGBT floor and services are top notch! When I made a dentist appointment I had to wait three months for my appointment but the morning of my appointment I got a call saying the dentist is sick. I went in the next day to make an …
I’ve been a patient over 10 years when they were in the small building near the cafe. This place has gone down hill. I would give 0 stars if I could. Reception sucks and is very unprofessional. Reception gives you incorrect information …
Everyone there is so helpful, warm, and friendly
Got here at 10:00 in the morning. Was told to wait to sign in for a walk in appointment until 12:30. Signed in at 12:20. Was told we would be called back at 1:00. We were called back at 2:30. Now we have been in the Exam room For almost an …
Been coming to chase brexton for about 2 years or so now. Most of the time the staff is friendly. The 5th floor staff is always friendly and ready to talk to patients. Never had a problem with the dentist. The primary dr areas could do with a bit more friendly staff.
The staff is alway very friendly, attentive and courteous. I love the ladies in the dental dept. They are so sweet. The drs are always kind and compassionate same goes for the dental dept.
Couldn’t make an appointment with a male physician because I DON’T have HIV. All I wanted was a primary care doctor. They said their Baltimore office could only offer a nurse. I love nurses, but I wanted to see a doctor.
I like my primary doctor but as for the receptionist they pretty much all have nasty attitudes, I just recently had to have my gallbladder removed I called to schedule a pre op appointment and they said there was absolutely no one I could …
Truly a one-stop shop for healthcare. They offer primary care, behavioral health, psychiatry, dental, case workers, and even a pharmacy all in the same place. The best part is, they accept state insurance for all of their services. I highly recommend using Chase Brexton Health Services to friends and family in the Baltimore area often.
I can never get an appointment. I needed a medication refill and needed to have a follow up appointment in order to get the refill. I was told my provider had no availability through the entire month of July. Whenever I need a work note I …
This clinic is run poorly. I have been given incorrect fax numbers on important documentation needed for disability claims, physical therapy referrals.
The pharmacy is a joke. I waited longer than an hour on a slow business day for …
This place has too many cons that makes me ignore the pros. Could never get the lab results even after making 3-5 calls to request the result. I was told that I will get my results in mail but I never received anything. I have to make an …
Worst medical provider ever! The entire staff lacks compassion, teamwork and are super rude. The receptionists on the 3rd floor have a very nasty attuide and by no means want to help. …
I have been on the phone to simply make sure ER is not the first and only option for me, but after leaving a million messages for the front desk, nurse, etc…without hearing back from anyone ever… I calld back and chose the option to …
Had to wait 1 hr and 20 minutes to be seen (I had an appointment, this was not a walk-in situation). Later the nurse practitioner I had seen had difficulty interpreting my test results and actually mis-read the results of a test. They also …
I’ve been a patient si ce 2010. I live Dr speediw.She is more than a doctor. She is a friendly ear she listens and cares. They saved my life in more ways than imaginable. An all around great health care system
Great place all around. The staff are amazing! You know how many people they serve on the daily, and they have a shindig scale thing, so they do take in and help many a homeless/low income people and at times, that customer base can be a …
I’d love to give a higher rating. I mean, they have everything: multiple locations, pharmacy services, dental services, STD testing, walk ins, medical services, and even medical case management. This should be a one-stop-shop that makes …
My Doctor’s leaving Doctor Bruno I going to miss him ,pharmacy excellent, clean client ,Behavior health great treatment I can’t afford the copay so I had to stop ,however my therapist I love her ChaseBrexton is the Best Security and all that’s my client, been coming since they where at there previous location on Cathedral Street
Love all my doctors here, actually follow one from a clinic in Northeast Baltimore to there because of his caring and expertism in his field.
Every professional I’ve met there are very willing to help and go out of the way to assist!
Great care but can be overbooked. With too few providers in the community, they have taken on way too many clients and can get overwhelmed. Great if you just need a generalist, but if you need persistent healthcare you may need someone more available.
Absolutely stunned that social distancing is NOT followed in the pharmacy. The only 6ft. stickers were placed at the first place in line. There were 15 of us waiting in a 10×10 area with no ability to distance. This is a medical center that services our citizens! I am seriously apalled.
Very pleased that, under new management at the top, this large clinic that was so fraught with chaos only a few years ago has regained its footing and its respect in our community. Yes, it is large and it is easy to get lost in the …
Some doctors seem to care while other don’t, having problems getting my prescriptions refill on time and it seems like I bothering the staff every time I inquire. But when I go to see my pcp Dr she acts like my meds are so important and …
I’ve never held waiting a long time staff on the third floor so very kind to you and helpful a my primary has been there for the last four years and you cannot ask for anybody better than she is. You work with them stay up front with them and they will make sure you get what you need.
Still Awaiting probably Non via COVID19 MISHAPS but Pharmacy Needs help 🆘 my sis T WE’RE like now 🧐 it’s Saturday still Waiting for rest of scripts from Fri Early Afternoon!! Keep Me In Prayer Sis 🙏🏾 Got an Gma Recipe to use til Your get Home 😤😭😭😭!! …
Mt. Vernon pharmacy refuses to answer the phone and forget about getting help from anyone else
Basically every medical service you need in one nice facility. The doctors and nurses are very kind and comfortable working with diverse populations and people with disabilities, which is something I value as a patient. Walk-in clinic hours available, administrative staff are very friendly.
Communication is a big issue, difficult to schedule appointments because they take on too many patients, when you get comfortable with a provider you have to get a new one for some reason. Very inconvenient
DO NOT GO HERE. My husband had an appointment today and he was not informed that Dr. Coppola had CANCELLED ALL HER APPOINTMENTS THAT DAY until he arrived at the facility. They made him wait an entire MONTH for his appointment only to cancel …
The Pharmacy specifically can be pretty unorganized. The wait time is usually extremely long, and they are always hard to get in contact with. I’ve called 10 times this morning to try and refill a prescription and no one answers. It will …
Been going for years. Their psychiatric staff is excellent. The pharmacy staff has really changed for the better over this time. Everyone is almost always friendly and helpful. We are lucky to have them.
I’ve always had a great experience with Chase Brexton. This is my first time in the new building and they need better directional and better training for the staff. I told the security guard I had an appointment and she told me to go to the …
Staff is completely professional with highest concern for your healthcare (at least the staff I met and came in contact with). Very pleasing to see and deal with. Had never heard of them before. Was referred by other professionals.Customer service needs a rehaul but other than that very nice.
It has actually been some yrs since I was a patient at Chase Brexton. My Dr was Dr. Karen Konkel, and she was the best physician I have had ever since. Loved that the practice was for the LGBT community then, and love that it remains so …
My partners Psyciatrist suddenly decided to retire and he has to wait to be assigned to a new Psychiatrist which can take months! It has already been 2 weeks. And the pharmacy cannot give him his needed meds which can be LIFE THREATENING …
I think that the staff on the 4th flr should be more considerate. If they know a physician is not in & they have clients booked that day, the patients should informed. If a patient is running late & they call to let u know & the likelihood …
In my experience, the doctors and nurses are great, but the administration is a mess. Wait times for appointments are very long, they’ve lost my records, and are generally unhelpful when you call in for anything other than scheduling an …
I waited 5 months for an appointment (due to the pandemic is what I was told) and I was willing to accept that reason EXCEPT once I was seen and had a dental plan worked out with the dentist , the staff called me one week before the …
Very good doctors, even though the front desk staff could use some training in empathy and manners.
My son has been hospitalized twice because of asthma attacks. So of course him not having an inhaler is detrimental in the case that he gets sick. Still haven’t received prescription for my 5 year old’s asthma medication after 5 days of …
I’ve been going here almost 5 years. I like my doctor, nurses, and even security. It is so easy having a doctor, dentist, mental health counselor, a lab, and pharmacy all in one place.
Helpful staff, best and most patient-convenient transgender health care in the Baltimore area overall. It also feels like one of the safest institutions to be trans in (basically im not 100%on edge walking in the door). They offer gender-affirming services as well.
I wish I could say I’ve had good experiences here. I expect prompt responses in a reasonable amount of time from a healthcare provider. I’ve had to wait weeks for any message response in their portal for simple orders to be placed. I would …
I came here to write the exact same review H Hulsey wrote before me. I adore my doctors but the insurance and billing department is a disaster to reach. I have tried for months and months and months to pay Chase Braxton but I need them to answer the phone or call me back. It is maddening.
This place is a total disaster. And the pharmacy is a joke. The call system for your meds refills doesn’t work and you can forget about trying to call to speak with someone in the pharmacy,, you would have a better chance hitting the …
I waited for three weeks for my appointment with my doctor. Just to get there and find out they are an hour and a half behind. Couldn’t get me another appointment for another month and a half. This is ridiculous. Shame on Dr. Speedie. Wonder how she would feel if she waited an hour and a half for a table at a restaurant?
While can be busy at times, all of the services have gone out of their way to make sure any of my needs have been met. Being able to go to one location for lab work, medical, and social work has been wonderful. I have challenges and …
I’ve been going to chase Brexton for over 3 yrs at first things were ok but gradually they kept changing my dr with last min notice my last dr left last yr and I got a new one and never met him or her because when i schedule a appt it’s …
Was good at first but as time went on things started going wrong. You have to go to different places for x-rays, for a mammogram for example. It has cost more money than I had to spend. They couldn’t find me a physician after the four …
Never been given correct login info about the patient portal. Cant ever get in touch with someone in my doctors office for personal questions over the phone. Never given enough refills on my prescriptions, which results in me not being able …
Negative stars if I could. If you have serious medical or dental problems, don’t even think about coming here. The staff is nasty and the doctors are lazy and don’t care about you whatsoever. I’ve never been more disregarded in my life than I was by Chase Brexton on Charles St.
dentist Haque DMD, Mehreen is the worst!! She filled my tooth , She did very bad job. It was still hurting month later, I made an appointment different clinic. Be aware from this Indian lady!!!
I waited 4 months for an appointment. My appointment was for 6:20 I got there 6:27 due to the fact I went to the wrong entrance. The receptionist was rude and stated we have a 7 min grace period and stated I had to reschedule or wait for a …
I felt torn as to whether or not I should write this review; however, I believe someone may find this helpful when deciding on a dentist. …
Most annoying automated phone system EVER!!! Same Annoying message repeated relentlessly before you can access appointment scheduling. Hold times can be upwards of 45 minutes. -How about some nice relaxing music after you’ve heard the …
Communications by phone with this facility are very difficult.
No one answers the phone despite repeated calls, then you hear “all representatives are busy now, leave your number and we will call you back” and then they …
If I could give 0 stars, I would. The only pleasant experience from this office was the one nurse who helped me on my first visit and the dr, Anita David. The customer service is non existent which is sad considering they are at the …
This place is a totally disaster
Sub stand health care
Pharmacy is a disaster no one ever answers the phone if they do they hang up …
Chase Braxton mount Vernon refused to give me a appointment because I didn’t have health insurance when on the website it states that 1 walk ins are welcomed which isn’t true walk ins are welcomed if your already a patient and 2 wouldn’t …
The doctors are always young, progressive, thoughtful and caring and some of the best and the only reason I continue to come back but otherwise everything else is a mess. The phone system is worthless, you can’t reach anyone and leaving …
Good place over all I like how the staff tells you where to go with no problems to suit whatever I need for my mental health.
When I have an appointment. I feel secure upon entering the facility. The personal is A +. It’s clean and you feel well cared for upon leaving. Mount Vernon.🙂 …
I was a temporary tech in the pharmacy. It’s a grueling place to work. If you have any problems you’re often on your own to find an answer. They are grossly understaffed. CB does offer many services to a large under-served population in Baltimore.
This business only exists as a scam to not pay attention to customers, not answer phones at any location at any day or any time. I have no idea why this awful pathetic horrible excuse of a health care system exists.
I have had several issues with the ladies at trcrptkon desk.1 lady the w a paper at me; I threw it back. I am y I & suffer with snxiety& bit of depression. I am also visually impaired.Their attitude is like “you are.getting Jon their …
The sad reality that Healthcare is absent for a lot of people, makes a place like Chase Brexton a light in our dark world. …
I have been a patient for 40 years. The quality has diminished emensly. I have had many disrespectful staff fired because of how I have been poorly treated and it’s sad to think that public funds are being given to an organisation that …
I have to say that I am not a patient of Chase Brexton but my other half is and we only recieved the run around today and he still wasn’t seen after sitting there for close to 2 hrs he was told that someone would reach out to him within 48 …
Currently sitting in the dental office on the 6th floor customer service is horrible at the receptionist desk ! …
I took my children to the Randallstown Chase Brexton. If I could give no stars or negative stars I would. I do not feel as though I am being heard durring my childrens doctors exams. It almost feels as though they are just going through the …
A very clean and spacious and amazing place that offered many medical services. Try he staff are professional and amazing. It’s clean. The staff are very helpful. It’s been a very informative and positive experience. I hope it will be the same way for you and your family.
Worst dental care ever. The staff is often mostly fine and the doctors tend towards obnoxious, over confident and inexperienced, quick to jump to whatever’s easy and not to what is ethically helpful. Good luck keeping your appointments as …
The customer service was horrible, zero stars would be a more appropriate rating if google allowed it. I have covid so I called to reschedule my appointment. The receptionist Marie D. answered my call and spoke to me with the nastiest tone. …
I am dissatisfied with customer service and professionalism. It is unacceptable for an appointment that was scheduled 2 months in advance to be canceled due to the physician deciding to be out of the office 2 weeks before my appointment. To …
The security officer was very knowledgeable when I felt lost in the building. I’m a new patient so it was a great experience. The bathrooms are kept up with freshness. I spoke with my intake specialist and I enjoy the outcome I will receive …