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Everything about this place was amazing! My daughter’s doctor gave us a walk in slip on a weekday afternoon so I was dreading a long wait with my toddler considering I didn’t have an appointment. From the moment we walked in, everyone was …
Always friendly and fast. I have been coming here for years and they will go above and beyond even after hours to answer my concerns or questions. Thank you!
Just want to say thank you for saving me a trip to the emergency room and Christmas weekend thankfully you guys were able to get me in for an emergency ultrasound and I’m very grateful for that
This is probably the best group of individuals that I have ever dealt with in the medical field . They seem to always answer the phone within a couple of rings and always pleasant ,every question or concern are dealt with professionally and courteously. Every request is answered with No Problem!
After they told me it would take about one day, it took five days for this location to send the report / results across the street to my primary doc. Requested a CD with images for the Ortho. No images were loaded in the disc when Ortho …
The website CLEARLY documents their closing time to be 8pm. I arrived at 7:15pm and the office was completely shut down, door locked, no one in the parking lot. No signage on the doors to indicate early closing. That is completely …
I have always had an excellent experience at Chesapeake Imaging. They are professional, on time and courteous. I recommend them highly, particularly Dr. Gamez and her technician (who are great)!
This place is phenomenal. very caring and helpful. I always feel comfortable having all my imaging done here from xrays to mammograms, from utrasounds to MRI’s. Its the only place I will go
My dissatisfaction with Chesapeake Imaging is directly related to either Dr. Gomez, or the mammogram technician who was responsible for transposing my private imaging chart onto another patient’s record. Subsequently, I left a message in …
I had a mammogram today. Dawn, my tech, was so incredibly professional, personable, efficient and understanding. She also knows her stuff. It was the best mammo experience I’ve had – as we women know, that is sayin a lot.
You will literally wait for hours here. It’s way too busy and way too slow. I’ve had to come here about a dozen times over a period of 5 years for self/family. I would estimate I’ve averaged at least a 2 hour waiting period every time. And …
I have been going to CMI for years. Within the last year, their service has become horrible. One tech didn’t read my orders correctly. Told us that a family member didn’t have a broken bone, which ER doctors told us differently. Took them …
Chesapeake Medical Imaging is an extremely clean and well managed office with friendly staff. My latest visit was a walk in visit. I was seen within 15 minutes.
Great staff – compassionate & caring. Just had a needle biopsy on my thyroid with Dr. Lank and Jessica. I had one done about 3 years ago at another facility in Prince George’s County, MD. What a difference this time! They honored my …
The staff and atmosphere are 5 stars. The report from the radiologist is not specific and isn’t in the same format as other reports from radiologists from here or other locations.
Great experience here. I had to take my young daughter in for a scan and every person that I spoke to throughout the process was very understanding. I was able to get a same day appointment and the wait time after I arrived was very reasonable. They answered questions we had and were able to put my mind at ease.
I had to undergo a difficult test and the Technician and Doctor that administered it were wonderful. They explained everything and were so kind, and caring. I highly recommended Chesapeak Medical Imaging.
I needed an Mri of my shoulder and was in a hurry to squeeze it in before a same day medical appointment. The MRI tech was really nice and expedited everything to help me out. I really appreciated it,
I would highly recommend Chesapeake Medical Imaging! Can’t say enough about how kind and courteous the entire staff was during my recent visits. Would like to personally recognize Melissa for her assistance above and beyond normal patient care!
Wonderful staff and doctor! World class treatment of patients and the office is very neat and clean with wide walkways if you are dealing with a mobility issue. I am very happy that I went to see them today and their kindnesses went a …
Do not bring your business here, they do not deserve it. Came here on accident, we were supposed to go to a place the next building over. When we specifically said we had an appointment, despite not being in their system, they just went …
Have had very good service from this group – very short wait times, friendly, professional providers, and quick results delivery. Highly recommend them.
This place is simply the best! Our family is frequent flyers at this facility and time after time they go over and beyond. My 11 year old who is afraid of small spaces was walked through, comforted and shown pure kindness during a MRI. I’m beyond grateful for the professionalism and kindness this practice provides 🙂
Within the whole process everyone was kind, helpful and Professional. The facility was clean and inviting. Wait time wasn’t awful. They moved everyone through pretty efficiently.
I am so impressed, went in, got straight in with only a short wait and no appointment. The staff are awesome, nothing is a problem, asked for a second time for copy of my scan for a different doctor, no problem. They are the best Medical Reception and Service I have used, ever!
I was well treated by the staff for both an ultra sound scan and a CAT scan. Wait times were reasonable and staff well organized. I would go there again without hesitation.
I came in for a Diagnostic Mammogram, which is a very scary time. Dr. Gamez was warm, caring and extremely professional during this process. The staff at Chesapeake are very courteous and polite as well. I will be using this lab from now on!
I Walked In Right After Receiving Orders From My Doctor With No Appointment, & The Staff Worked It So I Could Be Seen Within the Hour. They Were Courteous and Professional. Thank You Chesapeake Medical Imaging ‼️
Amazing, friendly, organized, customer focused staff!!! Had to get 2 sonograms and mamogram imaging. Ladies, let me tell you, Ms. Sarah was so kind and professional. She explained everything before she did it. She was gentle and it did not …
Due to short term memory loss my brother Richard could not respond to this survey; however, he made a couple of comments which I will share with you. He complained of his arms “hanging” and his hands “hanging” and the pain it caused him. …
Staff were nice and professional. However, MRI was mis-read and thus I had to fight with insurance to get the surgery that my daughter needed to repair a labral tear – actually, TWO labral tears – neither of which were “seen” in the report, but were seen by the surgeon, thank goodness. Disappointing.
I cannot say enough about CMI. What a wonderful and caring group of individuals. From the time I walk in the door I was greeted warmly by the front reception area and was seen in a timely manner. My technologist was kind, patient, and …
I stopped in at Chesapeake Medical Imaging to set up a MRI. I gave the front desk the physician’s request and an appointment was given to me for 8 days later. They gave me forms to complete and bring back at my appointment. I received a …
The staff at Chesapeake are always friendly, helpful and professional. Most importantly, in my opinion, the results of their imaging and the radiologists that interpret the tests are very good at what they do. I just had a thyroid FNA …
I’ve used this facility many times. I want to say this was a wonderful experience due to all that has to be done to meet Covid guide. The girls are pleasant meet you at the door very friendly it took no time to give them insurance cards and …
I had a referral but not an appointment. They found a way to get me in anyway. Brandon was friendly and professional as were the young ladies at the front desk. I hope I don’t need to go back anytime soon, but if I need this type of medical service, this is where I would definitely go again!
I made an appointment for an ultrasound and everything went smoothly. It was easy to make an appointment online, the paperwork was simple and straightforward and the nurse was wonderful. Definitely will be back for any future imaging needs.
Service was with minimal wait, technical and secretarial staff were friendly and efficient (an elderly lady was brought by her transport to Chesapeake’s wrong test site but she was addressed very kindly, assured that they would do her scan …
Staff was outstanding. The girls doing the MRI handled my broken knee very carefully. The front desk staff was great! The lady helped me contact my orthopedic doctor to replace my order for the MRI when I left it at home.
Overall a good experience but a couple of things: there is no need to require people to come 30 minutes before their appointment. It takes 5 minutes to update forms. Also, I don’t know if this is because of the machines, but it is FREEZING in the exam room, not good when you are getting a mammogram.
The wait was minimal; the lobby was set up for people to be six feet apart; the staff were knowledgeable, friendly and the clinicians had excellent skills.
First, it was easy to get an appointment. I arrived at the specified time and was taken back within 5 minutes. The tech was polite, friendly and efficient. I was out within 15 minutes. What more could one want? The facility was very clean and COVID safety protocols were apparent.
Was squeezed in on the same day for a STAT MRI. I was given excellent and compassionate care. MRI technicians were very helpful and all of the staff was very friendly. Results were to my doctor in one hour. Impressive.
I had an open MRI of my cervical spine and I couldn’t have asked for a better experience. I got a fabulous technician, great classical music and the time went buy very quickly. Everyone was professional and my appointment went very fast. No long waits and I was comfortable.
The ultrasound technicians were wonderful however the response time for results to be read by the radiologist was terrible. Each time I’ve looked in the portal, the estimated date the results will be available has been pushed out further. …
I waited for over an hour to be seen. Apparently my doctor sent a referral with the wrong information on it. I sent the referral information to CMI 2 weeks prior to my appointment. I guess they don’t look at your referral until the day of …
Had an arthroscopy today – an MRI with contrast injection directly into the joint. I was very anxious for the injection because I read that it hurts. Believe it or not I felt virtually nothing. The doctor that did the injection was gentle …
Amaxingly efficiently run practice. Took care of getting the insurance approval. Extremely nice and did not keep me waiting, Was seen within 5 minutes of appointment time. Highly recommend!
I had an amazing experience at Chesapeake Medical Imaging considering I was going to have an MRI done. Everyone was very nice and professional and made the experience of getting an MRI as confortable as possible. They kept me well informed …
This review is based on experience with getting Ultrasounds & an MRI done here. After overall experience I do recommend Chesapeake Medical Imaging off of Defense Hwy. I actually would give 4.5 stars if option. Pros: Friendly, helpful, …
Scheduling was easy and they got us in within hours. Staff was very kind and helpful. Appointment was on time and very quick. Thanks to everyone there!
During the MRI of my head, I was not given any ear plugs, but instead only given ear muffs to wear. Previous MRI,s I was always given ear plugs and the ear muffs. The decibel level had to be well over 88dbs, much to loud for a man of 85 …
CMI Defense Hwy has a great team. When I arrived for my mammogram yesterday only to find out my Drs office never sent over needed paperwork, Elizabeth went to work to find a solution and even sat with me on my phone to work it out. It …
I love this place. The front desk personnel are fantastic, there is a short wait, the x ray and imaging techs are stupendous and overall, I’d rate them a ten. I like the varied locations and being able to be sent my results Via email. My …
My experience at Chesapeake Medical Imaging was excellent. The X-ray tech was so professional. It is the first time my breast didn’t hurt while having my mammo. The doctor who examined my X-rays was so kind. She let me see my X-rays ( I …
Chesapeake Medical Imaging is the most accommodating facility that I have recently been to in the past 3 years due to COVID. Front office was extremely helpful in ensuring that I had my imaging performed even though doctor had not faxed …
Service was impeccable. The staff are well-organized, proficient, and super helpful. I arrived on time, filled out a few forms, and was quickly called for an MRI. The imagine specialist did her job flawlessly and made the whole experience …
I had an 8 AM appointment for an MRI. They open at 8 AM. I arrived 15 min early. I waited until 8:25 before I was called back for the MRI.
The MRI was done without any difficulty and I got the results the next day.
I had an 8:00 appointment and I waited 45 minutes which is very unprofessional. The x-rays only took 15 minutes and the tech was great but a 45 minute wait with a scheduled appointment is ridiculous.
Excellent service everyone was kind and caring. I was very impressed with meeting the radiologist to go over my test results! My experience was absolutely Wonderful !!!!
Very nice staff and very caring medics.
Everyone so friendly and helpful.
Thier results go straight to my Dr.,saving me writing down a lot of information.
I was doing MRIs (brain, C spine, and T spine) , w and w/o contrast. The check in process was smooth and efficient. However, the lady who attempted to place my IV… her hands were shaking as if she has Parkinson’s. She was very polite, but …
In my opinion, the Annapolis facility on Defense Highway gets a perfect score. I’ve had many mammograms that left me feeling that I had just been processed like cattle. This is not the case at CMI. All the staff at Chesapeake are very …
My husband had a very positive experience at Chesapeake Medical Imaging. He was apprehensive about the procedure but the nurses/technicians were wonderful and quickly put him at ease. I would recommend Chesapeak Medical Imaging to anyone needing this type of service.
While having an MRI and being in a “tube” for 45 minutes is not exactly my idea of fun the technician at your Annapolis office made it bearable. She was excellent and kudos to her.She made me feel relaxed and talked me through the procedure. Would definitely give a top notch rating.
I had requested open MRI, but ended up in the tube. I had driven from Cambridge to Annapolis because they offered open MRI. The technician assured me only half of my head would be in the tube. That was not true because my head was …
This OR team was efficient thoughtful and competent. I was truly impressed by how expertly they handled a rather new procedure
It is a scary experience to have any invasive procedure but they were thoughtful and clear on what needed to be done and communicated it to me.
Efficient and professional staff. I have undergone various types of radiologic studies here and the quality is always excellent with no need for repeated studies. I highly recommend this center.
Went to the Glen Burnie office and had the worst experience. When I made the appointment I explained that my primary wouldn’t cover it but secondary would . I explained I already called and ask so the pre authorization shouldnt be an …
Friendly staff. Convenient scheduling times. Swift entry and exit. Very attentive to situations with MRI( ie. Meter
Removal, Positioning for pain relief, music for relaxation, temperature change). Confident in experience and education.
Everyone was so kind and professional…..from calling to make the appointment, to questions I had as I approached my appt date, through checking in, and during the entire process. What an exceptional team.
Went to Chesapeake Medical Imaging for an X Ray. Was greeted by friendly staff and welcoming waiting area. Ladies who took films was professional, kind, and made me feel very comfortable. …
Staff are so nice, with welcoming attitude, always ready to help patients, caring, very respectful and hardworking. Everybody seems to enjoy what they are doing. That shows only that they are not doing their job just for the paycheck, but for the love of their job. Salute to this kind of workers.
I am a returning patient. My experience with Chesapeake Medical Imaging has always been good. Everyone is pleasant and scheduling appointments is easy. I highly recommend them.
Chesapeake Medical Imaging is a thorough, professionally run operation. They accept walk-ins as well as scheduled appointments. I have used them for 14 years. The staff is organized, polite, professional and thorough. I drive 14 hours roundtrip to be serviced, because I trust them.
This location doesn’t have awesome time management. I always have to wait, and this time was no exception. I was on time for my appointment and still had to wait 36 minutes. In addition, they couldn’t find my doctor’s order, but didn’t …
We had a great experience at Chesapeake Medical Imaging. Julia was fun and very kind and patient with my 9 year old. I appreciate that the radiologist checked the images right away to ensure they had what they needed.
Short wait to be taken back. Having my first mammogram was scary having built up a fear of how uncomfortable or painful it would be. The Tech was nice to answer all my questions and calm my fears. …
I recently had a head injury. My doctor gave me a referral to Chesapeake Medical Imaging at 122 Defense Highway. Although they were crowded and I did not have an appointment, they were able to work me in quickly. All personnel were very …
I had an evening appointment (when doctor’s appointments are often running late at the end of the day). I arrived early, as instructed, and was pleased to be admitted almost immediately. The staff were courteous and professional and the technician was cheerful and efficient.
This may have been my best experience from scheduling to testing. Arrived and waited less than 5 minutes. Great ear protection provided. Good instruction and care during the test. Kudos to the staff at Chesapeake Imaging.
I had an appointment for an ultrasound last Friday, the front desk staff were friendly and assisted me with any questions I had. Julia was my ultrasound tech and she made me feel comfortable, great bedside manner, and genuinely cared. Thank you for a great visit!
I was greeted and checked in quickly and yet felt welcome, that this was a place that could help me deal with the cause of my pain. And I was right. The technician (Amanda) definitely knew what she was doing, and put me at ease right away.. …
It was a great experience. the wait was short. The tech was totally professional. I did have a problem distancing from other clients though. It was partly because there were too many people ( partners coming in) and partly because your …
Needed imaging and x-ray. Referred by All Star Pain Management. Called as soon as my appointment was complete at All Star. Told scheduler I was really in pain and the soonermy images f …
The was a wonderful experience. The front office was efficient and friendly. The waiting area was very comfortable and calming. I was called before my actual appointment time. The technician immediately put me at ease and was very …
This is the only imaging place where the service and care has been consistent when getting a mammogram. Not only was there little to no wait time, but the respect and care was outstanding. I was also able to get the results directly from …
My experience at Chesapeake is always pleasant, considerate and efficient. Michelle was especially thorough and kind with my yearly mammogram yesterday. I am always apprehensive, but she was very helpful. Because I mentioned my history …
Such a pleasant experience. Hardly any wait time. The front desk Staff were friendly and thoughtful. The clinicians were very thorough and caring and took the time to ensure my comfort from start to finish during my 1.5hr testing. I Highly recommend using this facility.
Though I waited for over 30 minutes, everyone was friendly and professional. The facility was clean and comfortable.
Excellent care and very informative. Dr Lynch was right on point and extremely talented and supportive. His nurses and administrators were top notch.
Everything about this place was amazing! My daughter’s doctor gave us a walk in slip on a weekday afternoon so I was dreading a long wait with my toddler considering I didn’t have an appointment. From the moment we walked in, everyone was …
Stephanie was the best!
I was seen on time. The staff were super friendly and keep you at ease.
Everyone and everything was great as usual
It was overly crowded but since I had an appointment I was called early and had the CT scan done on time. Everyone was friendly and accommodating
Front desk staff was friendly , wait time was as expected and technicians were caring and explained everything. Would use this facility again.
Always friendly and fast. I have been coming here for years and they will go above and beyond even after hours to answer my concerns or questions. Thank you!
In and out in good time
Great place!
Extremely efficient and courteous!
Fast, clean and friendly service
Made everything easy
Great experience!
Professional, on time, and efficient
Very professional and on time with the appointment.
Prompt service and excellent proficiency.
Friendly & professional
The staff is always courteous and professional.
The staff was friendly and welcoming
Superb experience from the minute I walked in the door.
friendly and efficient
Great efficient business. Friendly staff.
Very sweet and gentle for my mammogram!
Everybody was professional and courteous.
Fast, courteous, efficient.
Excellent service all around! I will be back for sure!
Fantastic service
Very kind MRI techs!
Very professional, prompt and polite.
from check=-in to discharge, all was perfect.
Always great!
fast and friendly
Dawn was kind and caring. The receptionist were nice and helpful.
Prompt, efficient and caring.
Excellent professional care of both MRI technicians!
The staff is stocked with such kind people.
I was in and out. The ladies in the MRI imaging couldn’t have been nicer
Always professional!
Very efficient, courteous office. Short wait time.
Very efficient and friendly. Enforcing Covid rules to all. Everyone was very helpful
I had a very pleasant experience and the tech was great.
I have been going to this practice for years. Always attentive and efficient. Great professional staff.
On time and with the T3 machine that I reserved. Images were available on time. Thank you.
Very professional staff.
Friendly, professional, helpful, on time. Examined procedures in detail
ALWAYS GREAT SERVICE, ONLY PLACE I GO. THANK YOU.
Just want to say thank you for saving me a trip to the emergency room and Christmas weekend thankfully you guys were able to get me in for an emergency ultrasound and I’m very grateful for that
always great service, never a long wait and the staff is awesome.
Very professional staff made the process very comfortable.
The woman who did my Mammogram was wonderful. It didn’t even hurt this time!
Friendly staff and literally no wait
Excellent service, on time, and care taken during the testing. Bob
Employees always pleasant! No waiting – in and out!
Was treated professionally and friendly. Received immediate attention.
Excellent Service. Friendly efficient staff. This is the place to go for imaging! I was at the Defense Hwy branch
The whole experience was done quickly and easily. Everyone was very friendly and very helpful.
Really efficient , in and out right on time.
I was greeted promptly and treated professionally
Tori was very professional, yet patient, compassionate, and understanding.
The team is efficient and kind.
They are very friendly and scheduling was fast !
Excellent doctor, friendly and efficient staff. Recommended.
This is probably the best group of individuals that I have ever dealt with in the medical field . They seem to always answer the phone within a couple of rings and always pleasant ,every question or concern are dealt with professionally and courteously. Every request is answered with No Problem!
Employees are SO nice! Thank you for making my MRI as pleasant as possible.
Helpful, prompt and efficient! Thank you
Excellent, friendly service, also prompted.
The staff is always helpful and courteous. We prefer going to Chesapeake for all of our imaging. Thank you.
Everyone was very professional and polite
Very pleasant and efficient staff.
I was in alot of pain and they were very kind. I appreciate the help they gave me.
As always quick and efficient. Staff members are very courteous.
Everyone was very sweet and made the experience as easy as possible. As a healthcare professional myself, I was very impressed.
Super ‘service’, caring and kind.
The staff was personable and professional.
After they told me it would take about one day, it took five days for this location to send the report / results across the street to my primary doc. Requested a CD with images for the Ortho. No images were loaded in the disc when Ortho …
Professional. Polite.
Laughed at my terrible jokes.
10/10
In and out, everyone friendly and helpful
I have been going here for years to get all my imaging needs. They are fast and friendly. Great staff. I would recommend Chesapeake Medical Imaging.
The website CLEARLY documents their closing time to be 8pm. I arrived at 7:15pm and the office was completely shut down, door locked, no one in the parking lot. No signage on the doors to indicate early closing. That is completely …
Friendly professional staff! Great experience!
The representative that took my MRI was very polite with outstanding bedside manners.
Very professional office that I visited on rt 450 in Annapolis. Was in and out very quickly and very satisfied.
on time, everyone super attentive!
I was treated professionally by all staff. Have been having imaging work done there for years. Have never had a problem.
Staff was amazing and supportive. Thank you
I have always had an excellent experience at Chesapeake Imaging. They are professional, on time and courteous. I recommend them highly, particularly Dr. Gamez and her technician (who are great)!
Lees than 1 hour wait for the x-ray.
Quickly in and out with an appointment for a CT.
This place is phenomenal. very caring and helpful. I always feel comfortable having all my imaging done here from xrays to mammograms, from utrasounds to MRI’s. Its the only place I will go
Very Schedules on time and VERY efficient. It was surprising how quickly everything was done
My dissatisfaction with Chesapeake Imaging is directly related to either Dr. Gomez, or the mammogram technician who was responsible for transposing my private imaging chart onto another patient’s record. Subsequently, I left a message in …
Went above and beyond to get me the scan I needed for a diagnosis.
I had a mammogram today. Dawn, my tech, was so incredibly professional, personable, efficient and understanding. She also knows her stuff. It was the best mammo experience I’ve had – as we women know, that is sayin a lot.
You will literally wait for hours here. It’s way too busy and way too slow. I’ve had to come here about a dozen times over a period of 5 years for self/family. I would estimate I’ve averaged at least a 2 hour waiting period every time. And …
Great service and an amazing technician!!
I have been going to CMI for years. Within the last year, their service has become horrible. One tech didn’t read my orders correctly. Told us that a family member didn’t have a broken bone, which ER doctors told us differently. Took them …
The staff were very kind & the tech who did my scan was so patient. I would have walked out if it wasn’t for her patience with me. Thank you so much.
Service was on time and professional, the staff was great
Chesapeake Medical Imaging is an extremely clean and well managed office with friendly staff. My latest visit was a walk in visit. I was seen within 15 minutes.
Highly recommend…excellent scheduling, knowledgeable staff…..very good experience!
Great staff – compassionate & caring. Just had a needle biopsy on my thyroid with Dr. Lank and Jessica. I had one done about 3 years ago at another facility in Prince George’s County, MD. What a difference this time! They honored my …
Amazing facility, utmost care and wellbeing of the patients is ensured.
The staff is super humble and knoledgeable.
The staff and atmosphere are 5 stars. The report from the radiologist is not specific and isn’t in the same format as other reports from radiologists from here or other locations.
Very friendly and knowledgeable staff. Clean building and plenty of space in waiting areas.
Excellent staff and experience! Radiologist, Desiree, worked great with my limited motion to get the proper images.
Very well organized and patient friendly.
As always, everone is excellent, professional and carrying.
Great experience here. I had to take my young daughter in for a scan and every person that I spoke to throughout the process was very understanding. I was able to get a same day appointment and the wait time after I arrived was very reasonable. They answered questions we had and were able to put my mind at ease.
I had to undergo a difficult test and the Technician and Doctor that administered it were wonderful. They explained everything and were so kind, and caring. I highly recommended Chesapeak Medical Imaging.
Went in for an X-ray of my back. The Personnel were very pleasant and made my visit comfortable.
I needed an Mri of my shoulder and was in a hurry to squeeze it in before a same day medical appointment. The MRI tech was really nice and expedited everything to help me out. I really appreciated it,
Been here many times. Always professional, caring and courteous.
I would highly recommend Chesapeake Medical Imaging! Can’t say enough about how kind and courteous the entire staff was during my recent visits. Would like to personally recognize Melissa for her assistance above and beyond normal patient care!
The appointments went smoothly, staff are professional and helpful. Plenty of free parking. Would recommend this location in Annapolis.
The service was great and the staff are so nice and helpful.
Wonderful staff and doctor! World class treatment of patients and the office is very neat and clean with wide walkways if you are dealing with a mobility issue. I am very happy that I went to see them today and their kindnesses went a …
Do not bring your business here, they do not deserve it. Came here on accident, we were supposed to go to a place the next building over. When we specifically said we had an appointment, despite not being in their system, they just went …
The staff is helpful and very friendly. They do not over book so they take you before or right at your appointment time.
No wasted time. Staff were very professional
Have had very good service from this group – very short wait times, friendly, professional providers, and quick results delivery. Highly recommend them.
This place is simply the best! Our family is frequent flyers at this facility and time after time they go over and beyond. My 11 year old who is afraid of small spaces was walked through, comforted and shown pure kindness during a MRI. I’m beyond grateful for the professionalism and kindness this practice provides 🙂
Front desk staff was less than pleasant during the check-in process. Mammogram tech and Radiologist were fantastic.
Everyone is so professional they are always on time.
Within the whole process everyone was kind, helpful and Professional. The facility was clean and inviting. Wait time wasn’t awful. They moved everyone through pretty efficiently.
Easily got an appointment, staff very friendly and helpful.
I am so impressed, went in, got straight in with only a short wait and no appointment. The staff are awesome, nothing is a problem, asked for a second time for copy of my scan for a different doctor, no problem. They are the best Medical Reception and Service I have used, ever!
I was well treated by the staff for both an ultra sound scan and a CAT scan. Wait times were reasonable and staff well organized. I would go there again without hesitation.
I came in for a Diagnostic Mammogram, which is a very scary time. Dr. Gamez was warm, caring and extremely professional during this process. The staff at Chesapeake are very courteous and polite as well. I will be using this lab from now on!
I Walked In Right After Receiving Orders From My Doctor With No Appointment, & The Staff Worked It So I Could Be Seen Within the Hour. They Were Courteous and Professional. Thank You Chesapeake Medical Imaging ‼️
Amazing, friendly, organized, customer focused staff!!! Had to get 2 sonograms and mamogram imaging. Ladies, let me tell you, Ms. Sarah was so kind and professional. She explained everything before she did it. She was gentle and it did not …
Due to short term memory loss my brother Richard could not respond to this survey; however, he made a couple of comments which I will share with you. He complained of his arms “hanging” and his hands “hanging” and the pain it caused him. …
Staff were nice and professional. However, MRI was mis-read and thus I had to fight with insurance to get the surgery that my daughter needed to repair a labral tear – actually, TWO labral tears – neither of which were “seen” in the report, but were seen by the surgeon, thank goodness. Disappointing.
Excellent experience. Easy to schedule, almost no wait time. Practitioner was kind, engaging and truly interested in my booboo.
The staff is intelligent and helpful The wait was brief. Everything was VERY professional
I cannot say enough about CMI. What a wonderful and caring group of individuals. From the time I walk in the door I was greeted warmly by the front reception area and was seen in a timely manner. My technologist was kind, patient, and …
Always treated very nicely. Thank you!
My experience is that their radiology reviews are not particularly accurate.
I was in and out in no time. Personnel were very friendly.
I stopped in at Chesapeake Medical Imaging to set up a MRI. I gave the front desk the physician’s request and an appointment was given to me for 8 days later. They gave me forms to complete and bring back at my appointment. I received a …
The staff at Chesapeake are always friendly, helpful and professional. Most importantly, in my opinion, the results of their imaging and the radiologists that interpret the tests are very good at what they do. I just had a thyroid FNA …
I’ve used this facility many times. I want to say this was a wonderful experience due to all that has to be done to meet Covid guide. The girls are pleasant meet you at the door very friendly it took no time to give them insurance cards and …
Short wait time. Excellent staff.
Very nice and friendly folks. Very easy, In and out!
Staff was very friendly and very professional . Explained everything to you in detail.
Professional and friendly front office staff
My technician for my procedure explained what to expect and was very helpful.
Great experience, No appt was needed for a standard x-ray of my wrists. Staff very nice and made me comfortable.
Great reception, smooth Ppt. Loved new method of MRI. All the staff are personable
Every one was very professional and friendly. They were knowledgeable and accommodating. Can’t give a colonoscopy 5 stars because It’s a colonoscopy!
I had a referral but not an appointment. They found a way to get me in anyway. Brandon was friendly and professional as were the young ladies at the front desk. I hope I don’t need to go back anytime soon, but if I need this type of medical service, this is where I would definitely go again!
I made an appointment for an ultrasound and everything went smoothly. It was easy to make an appointment online, the paperwork was simple and straightforward and the nurse was wonderful. Definitely will be back for any future imaging needs.
Great experience from start to finish! Such a kind and welcoming staff and a pleasant environment.
Every single person was wonderful. Great experience!
Service was with minimal wait, technical and secretarial staff were friendly and efficient (an elderly lady was brought by her transport to Chesapeake’s wrong test site but she was addressed very kindly, assured that they would do her scan …
Love doing my mammogram here. The radiologist comes and talks to you as soon as you’re done!
Staff was outstanding. The girls doing the MRI handled my broken knee very carefully. The front desk staff was great! The lady helped me contact my orthopedic doctor to replace my order for the MRI when I left it at home.
Overall a good experience but a couple of things: there is no need to require people to come 30 minutes before their appointment. It takes 5 minutes to update forms. Also, I don’t know if this is because of the machines, but it is FREEZING in the exam room, not good when you are getting a mammogram.
The wait was minimal; the lobby was set up for people to be six feet apart; the staff were knowledgeable, friendly and the clinicians had excellent skills.
Nice people. Fairly painless. Only reason for not 5 star was they were about 20 min late.
First, it was easy to get an appointment. I arrived at the specified time and was taken back within 5 minutes. The tech was polite, friendly and efficient. I was out within 15 minutes. What more could one want? The facility was very clean and COVID safety protocols were apparent.
Clean peaceful and staff was nice and sweet.
It was excellent! People friendly, new what they were doing and it went very quickly.
Thank you!
I was seen earlier than my appointment which was more than I expected. Very efficient.
Was squeezed in on the same day for a STAT MRI. I was given excellent and compassionate care. MRI technicians were very helpful and all of the staff was very friendly. Results were to my doctor in one hour. Impressive.
The staff is great! Had a mammogram done. I was in and out within 45 minutes.
I had an open MRI of my cervical spine and I couldn’t have asked for a better experience. I got a fabulous technician, great classical music and the time went buy very quickly. Everyone was professional and my appointment went very fast. No long waits and I was comfortable.
The ultrasound technicians were wonderful however the response time for results to be read by the radiologist was terrible. Each time I’ve looked in the portal, the estimated date the results will be available has been pushed out further. …
Everyone is always very nice and professional. I never have to wait very long.
The experience with staff was excellent, as has been with prior MRIs
I waited for over an hour to be seen. Apparently my doctor sent a referral with the wrong information on it. I sent the referral information to CMI 2 weeks prior to my appointment. I guess they don’t look at your referral until the day of …
Friendly practice. Did not have to wait very long and the staff is knowledgeable and willing to answer questions.
Wonderful experience. The lady who preformed my mammogram was so nice and caring as was the women who did my CT. thank you.
Had an arthroscopy today – an MRI with contrast injection directly into the joint. I was very anxious for the injection because I read that it hurts. Believe it or not I felt virtually nothing. The doctor that did the injection was gentle …
Friendly staff and attentive staff. Great customer service, I highly recommend.
Amaxingly efficiently run practice. Took care of getting the insurance approval. Extremely nice and did not keep me waiting, Was seen within 5 minutes of appointment time. Highly recommend!
The music they play is very distressing.These tests are not something we look forward toSo it would be much better to have relaxing music!
The technician was very sociable, professional and gentle. It was a pleasurable experience.
Everyone was very pleasant. I didn’t have to wait at all and was done quickly.
I had an amazing experience at Chesapeake Medical Imaging considering I was going to have an MRI done. Everyone was very nice and professional and made the experience of getting an MRI as confortable as possible. They kept me well informed …
From check in to procedure I have zero complaints. Everyone was professional and helpful. Highly recommend this facility.
This place is always great. Efficient, short wait, pleasant.
This review is based on experience with getting Ultrasounds & an MRI done here. After overall experience I do recommend Chesapeake Medical Imaging off of Defense Hwy. I actually would give 4.5 stars if option. Pros: Friendly, helpful, …
Wonderful experience-. My technician was so comforting and kind. Very professional. I only go to CMI when I can
I was seen on time and the technicians who did each of the three screenings were polite, professional, and patient.
Scheduling was easy and they got us in within hours. Staff was very kind and helpful. Appointment was on time and very quick. Thanks to everyone there!
Always a great experience at Chesapeake Medical Imaging. So much more efficient and pleasant than any other imaging place I have been.
During the MRI of my head, I was not given any ear plugs, but instead only given ear muffs to wear. Previous MRI,s I was always given ear plugs and the ear muffs. The decibel level had to be well over 88dbs, much to loud for a man of 85 …
Totally competent (excellence) and engaged staff. There were no unnecessary events or conversations during the process. Highest recommendation.
CMI Defense Hwy has a great team. When I arrived for my mammogram yesterday only to find out my Drs office never sent over needed paperwork, Elizabeth went to work to find a solution and even sat with me on my phone to work it out. It …
I love this place. The front desk personnel are fantastic, there is a short wait, the x ray and imaging techs are stupendous and overall, I’d rate them a ten. I like the varied locations and being able to be sent my results Via email. My …
The staff was very polite, The technician was very gentle and made sure I was comfortable.
the employees were very considered and caring. The wait was minimum.
My experience at Chesapeake Medical Imaging was excellent. The X-ray tech was so professional. It is the first time my breast didn’t hurt while having my mammo. The doctor who examined my X-rays was so kind. She let me see my X-rays ( I …
Chesapeake Medical Imaging is the most accommodating facility that I have recently been to in the past 3 years due to COVID. Front office was extremely helpful in ensuring that I had my imaging performed even though doctor had not faxed …
Staff was kind and efficient – great experience from booking appointment to checkout. Highly recommend.
Service was impeccable. The staff are well-organized, proficient, and super helpful. I arrived on time, filled out a few forms, and was quickly called for an MRI. The imagine specialist did her job flawlessly and made the whole experience …
Great service. Friendly staff. They quickly got me in & out for my MRI appointment. Excellent place for imaging!
I had an 8 AM appointment for an MRI. They open at 8 AM. I arrived 15 min early. I waited until 8:25 before I was called back for the MRI.
The MRI was done without any difficulty and I got the results the next day.
Front desk ladies were very nice and accommodating. The technician did my procedures were excellent.
I had an 8:00 appointment and I waited 45 minutes which is very unprofessional. The x-rays only took 15 minutes and the tech was great but a 45 minute wait with a scheduled appointment is ridiculous.
For the amount of patients that were there, it was handled in a timely manner and professionally.
I’ve gone twice for different ultrasounds and both times my sonographer made me feel comfortable and relaxed
They were very comforting and helpful when I had an MRI. It can be quite scary but they made me very comfortable and safe!
Excellent service everyone was kind and caring. I was very impressed with meeting the radiologist to go over my test results! My experience was absolutely Wonderful !!!!
Staff very friendly, radiologist kind and helpful. Highly recommend your facility.
Very nice staff and very caring medics.
Everyone so friendly and helpful.
Thier results go straight to my Dr.,saving me writing down a lot of information.
I was doing MRIs (brain, C spine, and T spine) , w and w/o contrast. The check in process was smooth and efficient. However, the lady who attempted to place my IV… her hands were shaking as if she has Parkinson’s. She was very polite, but …
In my opinion, the Annapolis facility on Defense Highway gets a perfect score. I’ve had many mammograms that left me feeling that I had just been processed like cattle. This is not the case at CMI. All the staff at Chesapeake are very …
My husband had a very positive experience at Chesapeake Medical Imaging. He was apprehensive about the procedure but the nurses/technicians were wonderful and quickly put him at ease. I would recommend Chesapeak Medical Imaging to anyone needing this type of service.
While having an MRI and being in a “tube” for 45 minutes is not exactly my idea of fun the technician at your Annapolis office made it bearable. She was excellent and kudos to her.She made me feel relaxed and talked me through the procedure. Would definitely give a top notch rating.
I had requested open MRI, but ended up in the tube. I had driven from Cambridge to Annapolis because they offered open MRI. The technician assured me only half of my head would be in the tube. That was not true because my head was …
The process was very efficient and the attending staff were very friendly. Overall, a very well run operation.
A little bit of a wait after my appointment time but overall great experience
Friendly staff and technicians. I made an appointment so did not have to wait long.
As always there was no wait time as I was taken back for my procedure when scheduled. The staff were all very pleasant and answered my questions.
The staff was lovely from the front desk, to the tech. Very professional. My wait was minimal and all in all a positive experience.
This OR team was efficient thoughtful and competent. I was truly impressed by how expertly they handled a rather new procedure
It is a scary experience to have any invasive procedure but they were thoughtful and clear on what needed to be done and communicated it to me.
Efficient and professional staff. I have undergone various types of radiologic studies here and the quality is always excellent with no need for repeated studies. I highly recommend this center.
Went to the Glen Burnie office and had the worst experience. When I made the appointment I explained that my primary wouldn’t cover it but secondary would . I explained I already called and ask so the pre authorization shouldnt be an …
Wonderful care…explained everything to me that they were going to do. Made me feel comfortable. Definitely recommend them! Easy check-in, too.
Friendly staff. Convenient scheduling times. Swift entry and exit. Very attentive to situations with MRI( ie. Meter
Removal, Positioning for pain relief, music for relaxation, temperature change). Confident in experience and education.
Everyone was so kind and professional…..from calling to make the appointment, to questions I had as I approached my appt date, through checking in, and during the entire process. What an exceptional team.
Went to Chesapeake Medical Imaging for an X Ray. Was greeted by friendly staff and welcoming waiting area. Ladies who took films was professional, kind, and made me feel very comfortable. …
Staff are so nice, with welcoming attitude, always ready to help patients, caring, very respectful and hardworking. Everybody seems to enjoy what they are doing. That shows only that they are not doing their job just for the paycheck, but for the love of their job. Salute to this kind of workers.
I am a returning patient. My experience with Chesapeake Medical Imaging has always been good. Everyone is pleasant and scheduling appointments is easy. I highly recommend them.
Chesapeake Medical Imaging is a thorough, professionally run operation. They accept walk-ins as well as scheduled appointments. I have used them for 14 years. The staff is organized, polite, professional and thorough. I drive 14 hours roundtrip to be serviced, because I trust them.
This location doesn’t have awesome time management. I always have to wait, and this time was no exception. I was on time for my appointment and still had to wait 36 minutes. In addition, they couldn’t find my doctor’s order, but didn’t …
We had a great experience at Chesapeake Medical Imaging. Julia was fun and very kind and patient with my 9 year old. I appreciate that the radiologist checked the images right away to ensure they had what they needed.
Short wait to be taken back. Having my first mammogram was scary having built up a fear of how uncomfortable or painful it would be. The Tech was nice to answer all my questions and calm my fears. …
I recently had a head injury. My doctor gave me a referral to Chesapeake Medical Imaging at 122 Defense Highway. Although they were crowded and I did not have an appointment, they were able to work me in quickly. All personnel were very …
I had an evening appointment (when doctor’s appointments are often running late at the end of the day). I arrived early, as instructed, and was pleased to be admitted almost immediately. The staff were courteous and professional and the technician was cheerful and efficient.
This may have been my best experience from scheduling to testing. Arrived and waited less than 5 minutes. Great ear protection provided. Good instruction and care during the test. Kudos to the staff at Chesapeake Imaging.
I had an appointment for an ultrasound last Friday, the front desk staff were friendly and assisted me with any questions I had. Julia was my ultrasound tech and she made me feel comfortable, great bedside manner, and genuinely cared. Thank you for a great visit!
I was greeted and checked in quickly and yet felt welcome, that this was a place that could help me deal with the cause of my pain. And I was right. The technician (Amanda) definitely knew what she was doing, and put me at ease right away.. …
It was a great experience. the wait was short. The tech was totally professional. I did have a problem distancing from other clients though. It was partly because there were too many people ( partners coming in) and partly because your …
Needed imaging and x-ray. Referred by All Star Pain Management. Called as soon as my appointment was complete at All Star. Told scheduler I was really in pain and the soonermy images f …
The was a wonderful experience. The front office was efficient and friendly. The waiting area was very comfortable and calming. I was called before my actual appointment time. The technician immediately put me at ease and was very …
This is the only imaging place where the service and care has been consistent when getting a mammogram. Not only was there little to no wait time, but the respect and care was outstanding. I was also able to get the results directly from …
My experience at Chesapeake is always pleasant, considerate and efficient. Michelle was especially thorough and kind with my yearly mammogram yesterday. I am always apprehensive, but she was very helpful. Because I mentioned my history …
Such a pleasant experience. Hardly any wait time. The front desk Staff were friendly and thoughtful. The clinicians were very thorough and caring and took the time to ensure my comfort from start to finish during my 1.5hr testing. I Highly recommend using this facility.