Chesnee Communications

Telecommunications, Chesnee Communications

Chesnee Communications provides voice, Internet and TV services. The company partners with AT&T to offer wireless voice services.

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Chesnee Communications Reviews ( 77 )

  1. The internet goes down every time it rains. They actually came out to fix it this time and left huge tire ruts in my grass. I’m really upset about this. They could have parked in the gravel a few feet away but now a part of my yard that was …

  2. The only nice thing about this place are the ladies that work the counter. The service is atrocious. The prices are astronomical. The technicians and staff are unfriendly and extremely unknowledgeable.

  3. Having to review via the hotspot on my phone. Why? Because our internet is out… Again. Nothing like paying through the nose for internet then getting to use up the date on my phone. Thanks Chesnet!

  4. Its a monopoly the plans start one price and jump up the month after you sign up i dropped a service and they said i had to pay for it still but i would be credited but it never happened and they just talked their way out of returning my money in any form

  5. Not worth the expense!! Our internet goes out daily. It seems to me they should give a discount for all the days we go without internet, we pay for a certain amount of day.

  6. It’s amazing that my neighbors on both sides of my house has chesnee cable and they live future off the road than I do?? 6 months ago I could get internet but now NO? How is that?

  7. I called in on Friday 9-27-19 when I got home from work because my cable was out I was told to unplug my box when that didn’t work I was told they would put a ticket in and someone would be in touch with me next business day when I ask for …

  8. It’s garbage, nothing else to say. The internet cuts out everyday. It will work for maybe and hour and then it cuts out for the rest of the day. And plus my internet has been out for two days!

  9. Don’t use this company personally but took my mother to visit some friends of hers and realized their phone was out of order…..they are both in their 90s….and made one phone call to the repair department and their phone was fixed within …

  10. Horrible , trash service. Internet constantly drops. Using my phone’s data to post review cause the internet is so spotty I can’t even get online. If Chesnee had any other options these clowns wouldn’t exist

  11. This company is not even worth the headache. The price is too high; especially the special deals they got with Internet! The charge a disconnection fee when you pay the bill on time! I mean really?! So done with that company! I wish they would close it down!

  12. Nothing but problems..will tell you they are going to come fix something then never show up or call and even once, the man wrote on the report that we weren’t home and I just got off work and talked to the man myself. Nothing but problems. I’d rather go without wifi the deal with this company. Friendly people but never do what they say.

  13. Chesnee Communications does not accommodate the needs of a growing community. It has been saying for 3 years it was going to get fiber optics in to advance their services. I pay an ungodly price for internet and regular cable ($118) a month …

  14. Another situation of pure greed… I will not order the service just from the phone call itself…
    These people actually offer several packages.. I was immediately given the hi …

  15. So I think it’s pretty sad that the only response you get back from this company is if it’s a positive one. We have no cable or internet right now. We have to wait until Monday to hopefully fix the problem. There is no one that works on the …

  16. I would give 0 stars but not an option…. Asked for help on severely over priced service, I am disabled and on a “not fixed, but broke income”. All I got was a smirk from the staff so I told them to except my payment as my last as I will …

  17. Well where do I start first went to pay my bill and take the cable off and keep just the internet payed for the internet and went home three hours later still no internet so I called and was told that I did not pay all my bill and it will …

  18. Cable companies are know for poor service, but Chesnet brings this to an all time low. This is a good example of what a monopoly will do. High prices and horrible service. If they had any competition whatsoever they wouldn’t be able to stay in business.

  19. All we have is so called internet with Chesnee Communications only works during the day. At night it’s in and out never a constant speed. Have to reset the modem every night because it quits working around 9:00. Most of the time the …

  20. Trying to charge us 150 dollars to come fix our internet that we pay for every month. Which should be their duty. We are currently across country and have someone watching our house for a couple days who needs to do school work with the …

  21. Service sucks. Quality of service and speeds are very poor for what you pay, and they have deals with other ISPs so that they hold a monopoly over the town with internet service.

  22. The absolute worst service out there! The internet is almost always out and when you call to get it fixed the customer service representatives are rude. Someone was suppose to be sent to our house to look at it and we waited for 3 hours and …

  23. Worse internet service our family ever had. Very friendly staff but for the monthly fees, one would at least hope to get the speed they claim you get. Wish there was some competition in our area.

  24. Wished I could give a negative rating. So wished I could get Charter in Chesnee. Customer service sucks. Service sucks periods and is over priced. They have a monopoly on the area. Had to call them over and over to get them to get them to …

  25. If I could, I would put 0 stars. This service is one of the worse I have encounter. The connection and download speeds are terrible and the price is way too high for what they offer. Streaming is frustrating. The buffering and picture quality is also awful. I wish they didn’t have to be the only service provider available.

  26. Internet out again. At least the guy who answered my call was nice. I’m told a technician will call me by the next business day and it’s Saturday. Very frustrating company to deal with.

  27. We have had Chesnee communications for several years now and it has been wonderful! We have never had one problem with them. Very reliable, and the pricing is wonderful considering the price gouging that we encountered before with direct TV and dish.

  28. Constant outages. Tech/customer support is no help. Worst internet company I’ve ever dealt with. They have no care in the world if you are or aren’t getting the service you pay them for.

  29. If you thought this company was bad before, they are extremely horrible now. Every single Saturday we have lost service. Imagine not having internet service on the only days you can enjoy it. They are absolutely horrible. If you can get Spectrum, do it!

  30. Prices are way to high for the quality of service that you receive. They finally came out after countless time calling about router issues and had to replace everything and run a new line….. been waiting for over 2 months for them to come …

  31. ok i am back here to write up my latest review of Chesnee Communications (now Skyline). when i first started writing a review a few weeks back (at least a month ago), i initially was happy with the service. however, shortly after posting …

  32. Worst customer service worst tech support i really believe they have no clue of what there doing this is a horrible company service is really bad signal goes out every day the wifi speeds drop all day long bad bad service to much money

  33. They decided to upgrade their equipment without notifying their clients! My business pays hundreds of dollars a month for their service because I have no other option in this area. Without any notification, we are now without Internet …

  34. I get so aggravated with their service. You call and machine answers and if you leave a message they don’t return your call. I am on hold now and have been on hold. Trying to get my cable on, but to no avail😤 Getting the run around 😡 …

  35. This wifi is trash. It always randomly turns on and off for long periods of times. So you can’t play games and watch movies. I DON’T RECOMMEND THIS PROVIDER!

  36. Internet constantly dropping and turning back on, I mean literally every 5 minutes it turns off. Practically useless. We can’t watch shows without constant buffer and can’t play online games without constant disconnection. We pay for fiber …

  37. Internet service is terrible! Way over priced and customer service is non existent. If you want to talk to someone, you should just go in the office because they wont answer the phone!

  38. Only because I can’t do negative ratings. Constantly locks up on the internet. Bandwidth is abysmal. I was paying less for charter and getting better service with more options. …

  39. Chesnee communication is over priced and unreliable. I wish we could get ANYONE else but them. The only way they have stayed in bussiness is because they hold a monopoly over chesnee. They arent even remotely close to pricing and …

  40. This company is garbage like all of the others before. They should just close and let charter have it. Every time it has been sold the service has gotten more expensive but quality has gone down. Charter and AT&T should have equal coverage in chesnee

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