Since 1984, Chesterfield Optometric Center has been the leader and preferred provider of quality vision care products and personalized optometric services in Chesterfield County and the … See more
Chesterfield optometric center is the best!!! They were very knowledgeable and thorough. The prices were very reasonable and they have a great selection of frames. Very pleased, and would highly recommend them to anyone in need of an eye exam or contacts or glasses.
This was my first visit to Chester Optometric Center. Everyone was so nice and welcoming! A special recognition to Ms. Kelly who was able to perform the “air puff” test the first time around. Generally, I cannot get my eyes to relax enough …
This has been my eye doctor for over 10 years! They are like family and truly provide exceptional services. They are very responsive and care about your eyes. Always a pleasant and clean environment when I visit! Thank you!
My visit today was very professional and personal. I felt genuine concern regarding my evaluation. The entire staff was very caring and helpful. I highly recommend Chesterfield Optemetrics for your eye care needs.
Dr. DeHoff is wonderful, I feel very comfortable with her and the staff. I feel like I’m getting excellent eye care, they are always available and very thorough.
Staff was very professional and polite.
While being measured for my eye glasses notice one chair broken whereas, clients sat. This can become a disaster if the chair collapses with the client.
Thank you
Beware of going here with insurance and of course if you aren’t made of money. To contact these people it seems you have to call early in the day. The front desk staff seemed nice enough. I had vision insurance and they did get a copy of …
The gentleman that called me back was AWESOME and very friendly!! Dr.Dehoff was very nice along with the lady that checked me in. I didn’t care for the lady with the leopard print mask who checked me out. Felt like she was VERY rude.
I love coming to Eyemart Express. The staff is always so kind and great with my kids. Informative about my insurance coverage and helping select what I want and what looks good for me. The time frame my glasses are ready is always faster than the time frame they give me and I can always appreciate that!
My first time being seen at Chesterfield Optometric center and everyone was great! Very friendly and attentive and the dr answered all my questions and concerns. She was quick but thorough with her exam. The ladies helping me pick out glasses were great as well.
Great optometric center. They spend a lot of time examining your eyes and completing the necessary scans to ensure your eyes are healthy. VSP premiere program helps pay for a lot as well.
DR Gies is always very kind and thorough and addresses any concerns you may have, really cool man😉 The front staff & Techs are so kind & friendly, excellent customer service. …
Employees were professional and courteous. Eye exam equipment was state-of-the-art. They had a good variety of glasses. Prices for glasses seemed high.
Visit was fine until I got to the lady that was supposed to be helping me and my son with glasses, she made me feel uncomfortable like she was questioning my ability to pay for my son glasses because he have Medicaid, end of story I ended up buying him glasses elsewhere, never had that experience before
Horrible customer service. Gave incomplete prescription to ensure repeat business. Tried ordering replacement lenses online due to an accident and cannot due to missing info. Was told we would have to come in to get them or go get …
Dr Gies and the other staff were very professional, thorough and personable. This observance includes the lens department as well. Everyone’s attention to yours needs make you feel like you’re the only person there. I’ve been with this optometry group for almost 20 years now.
Everyone was so friendly and extremely helpful. I never waited a long period of time for anything. Dr. Geis explained everything in detail and I really appreciate the extremely high level of patient care I was given.
My visit to Chesterfield Optometric Center was great, Dr. Vanderpool took the time to answer all my questions and was very professional. Her technician Lois was very knowledgeable and quick while preparing me for my exam.
Dr. Stacy did a great job with my son today, we have had a hard time with other doctors. Her nurse did really great as well, I missed her name, but my appt was on Halloween and she was dressed as Ms. Potato Head !😁 …
I was bringing my son in for a scheduled appointment (his visit was done professionally-not the point of this review) and I asked to be seen on an emergency basis myself. I was fitted in and my eye infection dealt with very well by Dr Stacy. Nice office, staff, and Drs.
Visit went well. The front desk was fine. The young man that took me back for my test was excellent as I was having problems with my vision was very helpful. Dr. Stacy is excellent i would highly recommend her.
I really enjoyed my visit, everyone was very nice and the doctor made me feel really comfortable. Dr. Agee was very professional with a great personality. The young lady that help me find my glasses was very professional and helpful. I highly recommend Chesterfield optometric center.
Staff is extremely rude. I dont need an exam every year especially since I wear reading glasses. I asked for my prescription because my glasses broke. I had to ask twice because they said it was expired…they sent me a copy and wrote …
I have been a patient here for about 3 years. The entire staff is great! Tabitha, Sharonda and Dafney are always helpful and a delight to work with! Each Doctor takes their time. I feel like I am the most important patient each visit!
First time visit was most disturbing, none of the staff introduced themselves to me or explained the procedures beforehand. I was told they were going to take my temp upon arrival, but failed to do so. Each called my name and directed me …
Every one nice patient and they take time Dr Stacey one of the greatest doctor you want to get to know she take time with you explain anything you want and need to know. Dr. Stacey Awesome I recommend her to anyone . Thank you all
Jeanette Davis
We love Chesterfield Optometric Center. The doctors and staff are helpful, friendly, and efficient. We see Dr. Vanderpool and love her and Dr. Stacey is great with kids. We also appreciate that they offer Saturday appointments. Highly recommend!
I was very nervous 1st time there . The staff calmed me down and they are great . I have now found my new eye Dr. My check up was great . They take the time to explain everything . Thank you so much !!!
The young lady named Diamond that was there from beginning to end with me for my appt was a breath of fresh air. She made me very comfortable and was very knowledgeable about her job. She’s a great access to Chesterfield Optometric Center. …
Excellent care friendly professional personal. I have been under their care for at least 10years or more my grandkids also come to chesterfield optometric. I will not go anywhere else. They are specialist. I adore Dr Dehoff she makes me so …
I was very pleased with my services at Chesterfield Optometric Center. The doctors are great. They ask the correct questions and are great at determining what is best suitable for you. Be it glasses or contact lenses. The staff is a …
I had a 5 star experience at Chesterfield Optometric Center! As soon as I came in the entire front desk greeted me and were all very welcoming (Kaitlyn, Paige and Brooke). My technician Linsey was very professional and kind. Another …
Been going for a few years and everybody is great. Definitely recommend if you are looking for an complete eye place. They even help with dry eye and other eye problems. Plus you can get glasses while you are there. One stop shop!
The front desk staff is AWFUL! They have attitudes like they arent actually at work and act as if you’re an inconvenience in their day. They are rude and kept taking their mask off (most especially the blonde girl that sits in the middle …
The professional staff at Chesterfield Optometric Center continues to deliver accurate and compassionate care and service. It would be unfair to name one person, since every person was polite, courteous and took time to explain the process, …
I want to start off by saying that I have never met a more positive person who is very intelligent and has a wonderful bedside manner that makes you feel good it might even restore a little faith in us that Some Doctors really care about …
I am a new patient and had a wonderful visit from beginning to end with my doctor and all other staff. I worked with Gabby to decide what deal worked best for me and to help me out picking frames and placing my order. She was awesome …
Dr. Dehoff and her staff are amazing. They are always helpful and courteous to their patients. They are also willing to answer questions and seem to enjoy helping people understand their vision needs. Dafney in the optical department is …
So they snuck in an unexpected cost. I asked the technician if the X-rays were new because I’ve never had that done before and was told yes. Come to find out that upon checking out, it was an extra $49.00 that I was not expecting to pay. …
I had the best experience from Chesterfield Optometrist Eye Center. I was a new patient and was set up very quickly with Dr.Amanda who is
phenomenal. They made me very comfortable, did a what I called a comprehensive …
The staff is very pleasant and great customer service. You’re not waiting long to be seen.Dr. Vanderpool is awesome. I would definitely recommend to family and friends.
My pretesting was so quick with my tech Kelle, she didn’t miss a beat. I got a thorough, efficient exam from my eye doctor, Dr Stacy, and am seeing GREAT in my new contacts! Definitely will be coming back next year!
The very best service, I had an emergency eye issue and the whole staff worked very well at getting me to my appointment on time after leaving the office. Thank you guys !!
Good visit as usual no long wait , staff was friendly, Dr Vanerpool was caring, engaged and knowledgeable about my symptoms & treatment. Highly recommended.
I’ve been at patient at Chesterfield Optometric for over ten years. Recently I have seen Dr Stacy. She is awesome! She is knowledgeable and professional and has a wonderful “bedside” manner. I have and will continue to recommend this practice.
I received very prompt and in depth care. The entire staff was informative and pleasant. I would recommend this practice. The advanced technologies used addressed all of my concerns. I would highly recommend!
I went in for my usual annual exam….they dilated my eyes and did one of the scans I was familiar with….the other I was not…. Once in the room to review them I was advised the second scan used to be optional but they made it mandatory “due …
I have been taking my daughter here for almost 2 years, and we have always had a positive experience each visit. She really likes Dr .Vanderpoole. Everyone is nice and friendly, and they have great hours too.
Staff was very professional and polite. Dr. Jessica Stacy was very caring, kind and took her time in the exam and answered all questions asked. I will definitely recommend Dr. Stacy and this office to other people.
I absolutely love the doctors & staff at Chesterfield Optometrists. I’ve been a loyal patient for years. Special mention to Victoria, who helped me pick the perfect pair of glasses. I really appreciated her assistance.
Dr Stacey and the staff are all very professional and do an excellent and thorough job Always. In the past they have worked me in when I was having an allergy problem with my eyes that had gotten pretty bad. They are always very nice and …
All of the ophthalmologists that we’ve worked with have been amazing. And fantastic support staff. We moved from Chester to Bon Air 4 years ago but love the clinic so much that we have kept them as our family ophthalmologist!
Have been going here for quite a few years now and really like Dr Christy DeHoff and the staff. I feel welcomed and treated well and have full trust in the care I receive.
I have been seriously sick since October 2021 and Ms. Kelly and Dr. Stacy we’re soooooo empathetic and supportive Tomy needs and helped to reduce a lot of my anxiety.
Great experience today! Very friendly staff and Dr Giulietti took time to explain how my eyes are doing from the Retina scan. She is the expert on contact lenses and I’m Super excited about trying bifocal contacts for the first time.
I have been seen by Dr Stacy and also by Dr Gies, I cannot even describe how pleased I am about the quality of care I received from them. Because of the doctors, I feel relaxed (even with a scary eye issue), I have always been given …
I have been extremely satisfied with the service I have always received from Chesterfield Optometric. The staff is professional and pleasant, the office is clean and bright, and Dr. Stacy is always prompt and glad to see you. I highly recommend this practice for any vision you may need.
I could not be more pleased with my latest visit. All staff wore masks and there was no interaction with other clients. This was by far the best visit in all the years I have been going there with very little wait time. Dr. Dehoff is always courteous and professional.
I have been a patient here for about 5 years now. Excellent staff, I have never waited long before my appointment. The appointment it self takes a bit longer but they are very thorough. Being a diabetic, I am comfortable knowing I am …
Everyone was so healthful and pleasant . Dr Stacy is always bubbly and so into her clients . She is always pleasant and sweet. She had a good personality over all the workers were kind .
I liked being able to fill out the paperwork ahead of my visit. I was greeted promptly when I arrived and the wait time was minimal. I felt the exam was very thorough because I learned two very important things about my eyes. My questions were answered and I was not rushed.
I flew into Virginia specifically to have Dr Giulietti examine my eyes. Her professionalism and thoroughness exceeded my expectations. The staff at this facility makes you feel welcomed as soon as you walk into the doors. I want to thank everyone for giving me a great experience.
Dr. Stacy and the entire staff were absolutely amazing! They were so patient and kind to my daughter and myself. Our whole family will be coming here from now on!
As I walked in one of the receptionist greeted me. The young lady that did all the testing for me was knowledgeable of all the eye exams and the doctor was informal and knowledgeable as well. This was my first appointment but I will be returning.
I always have a pleasant experience when I visit this office. The staff and doctors are informative and thorough. I have been a regular there for several years now and it is one of the best ophthalmology visits I can remember.
Bad experience with one of the receptionists, who was rude. I walked in the office, told her about my appointment, when the phone rang and she just blew us off. My 2 daughters and I were waiting for her to get off the phone. I felt ignored …
It was good until they want to make you pay for services that they should give you an option to do.Also adding on every thing they can think of when trying on the glasses not a happy patient will not go back
I have been getting my eyes examined here for about 6 years and have always had a very positive experience! The physicians and entire staff are excellent. Great community business to support!
The services are extremely friendly and helpful to me that I’m deaf. They made sure I’m satisfied with my needs and patience and the service was excellent. I’m been with the Chesterfield Center office for a long time and I don’t have any problems with the service.
Great establishment! We felt very welcomed the minute we walked in the door. This was my infants first exam, and the technician (Jackson) and Dr. Stacy made us feel at ease! It’s a 10/10!
Prompt scheduling, call in morning. May get voicemail at peak times. Can send text to same number for faster response. Forms available online before arrival. Office is clean and comfortable. Great staff, receptionists to doctor. Seen at …
First, I want to congratulate you on the upgrades you made to your office. It is much more user friendly. I say that because the men’s glasses are in a separate area which means we do not have to peruse all glasses, just the ones we are …
The staff was very warm and receptive. Services rendered was exceptional and Dr. Vanderpool was awesome, knowledgeable, courteous, kind and concerned with the overall health of my eyes. I would highly recommend them to anyone seeking eye care.
Such a great experience! Wonderful staff from greeting to good-bye. Everything is explained, cost is disclosed in advance. Latest technology and thorough exam. Doctor spends plenty of time and answers all questions. They don’t push you to purchase lens and frames from them. Cannot recommend highly enough.
I Visited this office with my daughter before COVID and loved it. I just had an appointment for myself and they are keeping high touched wiped constantly, they make sure to check your temperature. The staff is still smiling even though you can’t see their smiles your can feel the warmth of them.
I am going to give the most honest review. The customer service at the front desk is ok. The staff seem to be very judgmental. They are very pricey without insurance. Overall, Dr Jessica Stacy is EXCELLENT. She is the best doctor I have ever been too. I highly recommend her.
My son went in for his yearly check up. It’s always nice to be greeted by warm friendly faces. Comfortable seating and clean office. Thanks for helping us out today!
Everyone is very professional and nice. They take keeping everyone safe with lots of cleaning without making clients feel uncomfortable. The eye exam is very thorough and the results are available during the exam. I’ve been going here for over 20 years.
Doctors are very, very good, but the front desks is slow. It takes 40 minutes after my appointment for them to get my bill ready to pay. I would understand if they seemed understaffed or busy and i was just had to wait, but there are 4 …
Why are they forcing people to pay $50 for retinal imagine when you get to your appointment? Why is this not disclosed before you get there? And why can you not opt out of the test? I waited all this time for this appointment. After taking …
****UPDATED 1/23/2021****
We’ve been coming here for almost 2 years now and I still love them Dr. Vanderpool is absolutely wonderful 💙. She remembers us, she’s genuinely concerned and …
The entire staff at this office is so friendly and sweet! The receptionists Virginia and Marquis were very welcoming. My tech was Ana and she was so informative about all of the tests she did. Dr. Stacy is the sweetest and she makes every exam fun. Everyone here really made me feel like they new me personally…10/10 recommend!
I have been a patient of Dr. Vanderpool for many years. She has taken very good care of my eyes.
I had a vision problem arise one afternoon, called to tell them about my …
As always, love Dr. GIES; he is the best as a doctor and as a person. His prescriptions are always right on! Never had to redo them, as usually happens. No headaches and/pr blurred vision. Office staff is getting nicer too. They value you as a patient.
My experience was great! They were able to get me in for a last min emergency appointment the same day. I saw Dr. V and she was very courteous and thorough. I really appreciated her talking her time during the exam. I will definitely return.
My husband & I have been going here for about 3yrs now 😊 !
Everyone here is very professional and friendly Seems to love their job 👏
The office is well kept and clean follow CDC protocol. I found this office …
Dr. Stacy was awesome! I came here for a second opinion on my Daughter’s eyes and she gave me the reassurance I was looking for and took a noninvasive method compared to a previous optometrist. I will be staying at this location and with Dr. Stacy! The rest of the staff was very nice! So happy I was referred here by a friend.
Everyone there was awesome especially the assistant Kelly. I came in after working today with my twins and she was so nice and patient with my boys and I. Even though my kids didn’t have an appointment and I did she explained to them everything she was doing with me. I really appreciated her a lot. She is truly a sweet soul.
Everyone was very nice – especially the lady on the end at the front desk who helped check me out. Thank you. The doctor is nice and informative and I always felt very welcoming. The man who checked my eyes before the doctor was super …
After going to the establishment many years , starting off with Dr. Cristy Dehoff . I usually get service by a doctor that is available. The front desk , has an awful attitude and accuse me of neglected my own eyes. The last doctor I saw …
Today was my annual visit and it was great as always. Greeted as soon as I walked in. After registration within 10 minutes I was called to begin my appt. The technician was friendly and thorough in her job. And Dr. DeHoff was amazing as …
The staff here is so sweet and awesome! I’ve been seeing Dr. Stacy for a long time and I recently started bringing my toddler to see her. She’s amazing with him and so is the staff. I would 100% recommend this place.
Everyone there is professional and friendly. I have recommended friends and family to them on several occasions and everyone that went says they understand why I recommended them. They are knowledgeable, have cutting edge technology, and …
Wonderful experience from check-in to check-out! Super friendly staff and Dr. Stacy was not only extremely knowledgeable but personable as well. She answered all of my questions and I was 100% satisfied with my visit. There’s nothing worse …
This was my 6yr old sons first eye appointment ever. Will was amazing with him when it came to his eye exam. he was super patient and even compared all the machines to video games to help ease my sons fears. I would definitely recommend them to all my mom friends.
Chesterfield Optometric Center has been taking care of my vision needs to include glasses and contact lenses for several years. They are very professional and polite. I highly recommend this group for vision care.
I feel worst today than I did Wednesday, object in my eye, Dr gise was very short with me,,did not take time, must had been in a hurry. Eye felt better Thursday, but every time I put drop in the eye I can feel something still moving under …
My appointment was a pleasant experience. Staff was courteous, efficient, and each exam procedure explained was adequately explained. Dr. Stacy did an excellent job during her exam, explanations and recommendations. Thank you for …
The service here was great! Everyone was very kind and very willing to answer any and all questions. My appointment was quick and went very smoothly. I was given an explanation of the purpose of every test performed. It seemed that as a …
Dr. Vanderpool provided a thorough explanation of my concern and needs. Excellent Provider. Administrative staff were very helpful and customer friendly.
I had a wonderful experience, everyone was so pleasant and informative from the time you entered the door. The up to date equipment you have is wonderful so I get a very good exam knowing the fact on how my eyes and vision are in top …
I had my first appointment today and everything went smoothly. As soon as I stepped inside and went to the front desk everyone was so nice and helpful. They made sure that I was in and out, but got the job done. The environment is very welcoming, I would highly recommend coming here.
Awesome facility. Staff is friendly, very accommodating and informative. Facility is clean and practices sanitary precautions. Will be back in a year 🤓 …
Super nice staff. Staff moved me through all testing quickly and doctor came in before I even finished my registration paperwork. Super friendly and explained everything. Great experience!!!
The Doctor and staff are great with getting the examination done. Very courteous.
The actual eye glass department. Is hell. They lie about pricing and insurance information to get you to spend more money. The head chick 🐥 I charge is the Pitts. …
I have been a patient here for over 15 years. The doctors and staff are always professional and friendly. I recently moved and I traveled an hour to reach my appointment because I do not want to go to another practice. The doctors here listen to you and care about your well-being.
Very friendly staff with a lot of modern and updated equipment to help deliver the most accurate diagnosis. I am just amazed by how outstandingly friendly everyone was, including the doctors. Also, convenient appointments and a full service make this my new goto for my family.
I took my 6 year old for a “hurry” appointment that was school related. First and foremost everyone was super friendly which created a great atmosphere. Kellie assisted Dr. Stacy and my daughter just fell in love with them. They were very …
Awesome experience for my son whose never had an eye exam. They had him calm was able to get great service. Will be making an appointment for my other kids.
We’ve been bringing our son here since his kindergarten year when the schools lil eye checkup revealed he may need glasses. America Best, kindly referred us to Chesterfield Optometric Center, because of his young age. So, glad they did. …
I love everything about this practice except that if you are are going to be 5 minutes late or think you might me you will probably reach the answering machine. Other than they are 5 stars!!! The doctors I have met are wonderful, caring, …
It’s got a great staff, friendly professional & informative ! It’s got state of the art technology ! They test every aspect of the eye ! They have a large selection of eyewear as well ! They’ve always addressed my concerns ! Glasses are a …
It was my first visit and what a great experience, I will definitely go back. Very pleasant experience, everyone was friendly and the Optometrist Dr. Jessica Stacy was very through and caring. I feel great about the whole visit.
I saw Dr. Vanderpool today. She was very knowledgeable and had a great bedside manner. This practice is very thorough and has wonderful doctors and staff.
This was my first time going. I just moved up here and needed an eye doctor so my insurance helped me with finding one. The office is very close to where I moved so that was convenient from the start. When I called to make the appointment …
Dr. Vanderpool is awesome! She takes time to examine a d explain findings. She makes a personal connection with you. The nurses are nice and even the ladies at the front desk are great. I order my glasses from there and they are always helpful. I love this place. 😊😊 …
I had a vision problem and that is always scary! I got a quick appointment, walked in and was greeted with assurance, Natalie took me through pre-exam work, the Dr Stacy came in and after listening to my symptoms, assured me that I would …
Fast and friendly. Arrived a little early to fill out paperwork. Turned it in and they were ready to take me in. The assistant did all the machines and brought me to the examination room. Dr. was there in less than 2 minutes, …
The front staff are always so pleasant and the doctor comes out to talk to you if you are the parent of the patient that was seen my son is 16 and goes back alone but I’m so pleased that they care enough to come out and speak to me and …
I took my 10 month old in for an infant see exam. The front staff was so amazing and helpful. The nurse was happy and playful with my daughter who was nervous. Dr Stacy was absolutely awesome. She made the process easy and smooth. I highly recommend Chesterfield Optometric Center! Amazing team!
Doctors and staff are second to none. They are friendly, proficient and caring. I highly recommend Chesterfield Optometric Center for all your eye care and eye wear needs!
My wife had our first appointment today and were very impressed. Despite an obviously busy office , we did not wait long for our appointment. The entire staff was pleasant, efficient and professional. Strict covid protocols were followed. My wife saw Dr. Stacy and I saw Dr. Vanderpool and were pleased with both.
This was my first time at this facility, and I was extremely satisfied with the entire experience! The ladies at the front desk were friendly and greeted me right away. The technician, Will, was very knowledgeable about the equipment and …
Dr Stacy is amazing! Every time I go to an appointment with Dr Stacy, I feel happy and satisfied when I leave. She is very thorough and takes her time when she’s doing your eye exam. She’s never in a hurry to get out of the room and on …
The manufacturer of my contacts up and stopped making my script and Chesterfield Optometric went above and beyond to help find new options and squeeze me in to be seen once they arrived.
Entire staff was great 👍. Dr. Stacy was amazing. They remembered I needed an earlier appointment than originally given on a Saturday and as soon as time slot opened they remembered me and asked if I could take it. There weekend hours are great. Helps for working families that work during the week. …
I was seen for my yearly exam. The staff was friendly. I was seen in a timely manner, almost no wait at all. The doctor was very personable and thorough. It was a pleasant experience. I would recommend them to my friends for sure!
I’ve been going to Chesterfield Optometric for years and the staff has always been amazing! Dr. Stacy is the BEST! She goes above and beyond at every visit!! She explains everything and answers any questions that I may have. She is personable and truly cares for her patients! Kudos to you, Dr. Stacy!!
Today was my sons first experience with getting an eye exam. He was very comfortable. We learned that he needed glasses. The office was very clean. The staff was very polite. The tech that did his pre exams talked him through the entire …
My apprehension about visiting a “public place” after a long absence , due to the Corona pandemic, was immediately assuaged by the professional, clean and welcoming area. The staff was more than gracious with their care and assistance; and, I LOVE, RESPECT AND MISSED MY DOCTOR! ❤️ ♥️ I feel that I am in the MOST CAPABLE of hands!
It is a super nice place, Dr. Stacy is excellent, we are delighted with her services, we recommend them, it is a very clean place, very warm and the attention is very good..
Thank you to Dr. Stacy, Lois, and Kacitee for making Charlie’s exam so easy on her! Being a 4 year old with glasses is tough but you guys made her day!
I had an excellent experience at Chesterfield Optometric Center today. Lois was my technician & Dr. Vanderpool was my doctor. I would highly recommend either of them for their knowledge & welcoming demeanor. Checking in & checking out were …
My son loves his new glasses and the staff is excellent only bad thing is it takes about 2 weeks to get the glasses my son’s had broke and he had to wear broken glasses for 2 weeks wish they could have them sooner
I want to start by saying that my family and I have been visiting this facility for a few years and didn’t think we had any issues until this past week. Even this past weekend, we saw Dr. Frederick, and she was absolutely lovely. Her work …
The staff is Amazing! Everyone is so willing to help and very courteous. We have been with this practice for over 10 years and the service is very consistent, it’s organized and clean .The check in and check out process is very easy and the wait to be seen is never long. Great, great, knowledgeable Practice
Really love this place. Everyone there is super nice and efficient. They are patient with all your questions, no matter how silly they may be. Also love the selection of glasses they have and I’m always excited to get a new pair. The icing …
They did an excellent job, the people were nice and treated me with kindness and respect. I plan on coming back in the future as well as telling my friends and family of my experience in hopes of someone else will go there too.
Wow. I have been to many many eye doctors over the years. This by far was the BEST experience I have ever had. Staff was delightful, thorough but cognizant or my time, amazing equipment used to get me everything quickly and extremely effectively. 10/10!
Every one of the staff was super friendly and helpful. Plus I got a last minute appointment set up via text!!! I work in a loud environment so setting it up via text was super convenient!
Being a first time patient can sometimes be frustrating. I didn’t have that experience here. The service was fast, informative, and efficient. I was pleased with my experience.
My experience at Chesterfield optical was fast and everyone was so polite , professional and friendly. I had my results within hours. Good job to everyone there
Have been a patient for 29 years…. Always a pleasure staff is knowledgeable and patient answer all questions so you understand…The lady that helped me with picking glasses was awesome made it fun …enjoyed my visit.
I just want to say I have had many eye exams in my life, but none have been as through as the one I received today. Dr Frederick and the rest of the staff were highly professional and amazing! Thank you!
They are very nice and patient especially when I took my toddler because she was not cooperating and they worked with her very well so I really do appreciate that great workers and doctors.
The visit was great. Everyone was friendly, happy,helpful. My husband and I totally enjoyed the staff. The atmosphere was AWESOME. Couldn’t recommend them more.
I just want to thank the technicians and Dr Dham! My dad has dementia and is confined to a wheelchair. They were so patient and helpful throughout the entire eye exam process. I really appreciate them so much for making a stressful process go so smoothly.
I called after hours with a vision problem and the staff continued to check on me daily until I could be seen in the office, including the doctors. They are so great and care about their patients. I’ve been going here since I first got glasses at 15 years old. And I’ll continue that as long as I can!
Everyone at COC was friendly, professional and knowledgeable. Shout out to Diamond who was so kind and attentive. They run on-time and super efficient!
As usual, friendly staff and a professional environment. They took great care to sanitize everything. My entire family has been seen by Dr. Dehoff for years and she provides outstanding eye care. Highly recommend this practice.
Since my first review about this place somehow managed to get deleted or not seen it shows the true character about this place. People need to be informed about the unprofessionalim of the doctors and front receptionist staff. I DEFINITELY …
All the personnel in the office were very friendly and polite. They explained all my information to me so that I understood it. Also they informed me that my Medicare would help pay for office exam. I didn’t think I had any coverage. Thanks all for offering me next day opening appointment. Very efficient. Thanks
All the staff there are great!! The gentleman who answered the phone and made my appointment was friendly and helpful. The ladies at the front desk were all very friendly. The tech who does the prescreening when I arrived was very …
Very efficient operation. Considering all I had done, I was impressed that I was done in an hour. And every staff member was very kind and welcoming. A great experience.
Every annual visit is always a great experience from staff to Dr Vanderpool, which make me feel at ease. Dr Vanderpool is very informative about my vision. Can’t say enough.
We made an appt 3 months ago for a followup, I was told that the time I wanted needed to be approved by the doctor and they would let me know only if it was an issue (I was trying to get 2 daughters seen that day). I show for our appt today …
My experience at Chesterfield Optometric Center was awesome. Dr. Ja Nai Frederick and the staff were very professional, friendly, helpful, and patient. I felt very much at ease in trusting their knowledge and experience for my vision care.
I must say every one that I came in contact with, they were very helpful and so nice and professional. My appointment was with Dr Stacy she was so sweet and very helpful and thorough and you can tell how much she loves what she do because it shows.
Had an appointment with Dr. Vanderpool today. Everyone was friendly and very professional. Dr. Vanderpool was very thorough and Cassidy was extremely helpful with helping me pick out my glasses. She really did a great job of helping me find glasses that I really love.
Dr. Stacy was absolutely amazing! My 10 y/o son went to see her and she did a Phenomenal job working with him! The whole staff was extremely kind and helpful.
Cristy DeHoff and staff at Chesterfield Optometric are exceptional. I’ve been seeing Dr. DeHoff for probably 20 years, I love her. She’s personable, professional, and highly skilled. I visited their office this week and all services and processes were seamless! I definitely recommend without reservation.
Great office ! All of the staff is amazing ! Dr. Stacy loves what she does & you can tell ! Her interactions with my son were beautiful ! We were able to get in & out with no tears & he is 2 !! Lol DEFINITELY Recommend!
The staff is very professional, courteous, kind, caring and knowledgeable in their field of expertise..Dr. Dham took her time with me and explained EVERY test/results of test to me, she didn’t appear “to be in a rush to go to the next …
Dr. Frederick & Ms. Alexis are true gems. Dr. Frederick explains everything to you & is so patient. She sees a need & finds an alternate way to present valuable information. Additionally, she ensures the patient is comfortable by securing …
Dr. Stacy gave me the perfect prescription and lense recommendation. Best vision I have had in years. The optical shop got the glasses made quickly and fitted them to my face perfectly- great job Chastity and the rest of the optical team.
No waiting, staff professional and efficient . Everyone was kind. Dr. Frederick was great at explaining information. Didn’t feel rushed. I came in because I thought a contact lens was stuck. Thoroughly checked and while no stuck lens, she diagnosed the problem and provided clear instructions . Pleasant visit.
Great experience from the check desk to the doctor! We came in and kaniya made sure we was all set for our appointment the doctor did a wonderful job also. I would highly recommend this place to all my friends and family
Great visit – the staff are informative and helpful with answering any questions I had. Dr. Frederick took time to explain the eye test results to me as well as the optimal options to help my vision. Definitely recommend.
Great customer service as always! We were referred here when my son was screened in kindergarten and have remained pleased since day one. He’s a 5th grader now. The doctors & all the staff make his visits comfortable & you see first hand …
Exceptional knowledge and attention. Dr. Frederick paid great attention to details of Grace’s sight issues and searched for the best results. Couldn’t be more pleased! …
I took my twin toddlers in for their first appointment. From the moment we stepped inside they offered them coloring sheets and crayons. Once we were back in the room, each staff member that we came into contact with was welcoming and …
It was my first time here and I enjoyed my visit. Doctor Frederick was very helpful and helped educate me on my prescription. Then, the optical associate was very helpful in helping me decide which frames I’d like to get. Overall, my experience was pleasant!
Chesterfield Optometric Center really did an amazing job putting my mind at ease about some vision problems I was starting to experience. The test were easy and I left smiling and grateful that I dropped everything and came. They took my …
I injured my eye on a Saturday morning and was very fortunate that Dr. Stacy was able to see me that day. I am very appreciative of the kind treatment by staff even after I explained the incredibly stupid way I hurt myself. Most …
I absolutely love this office! Both of my children are seen by Dr. Stacy. I live 40 minutes away and choose to make the drive because she’s just THAT awesome with my kids and that is so important to me!! Keep up the great work!
Dr. Vanderpool and the staff were very informative and pleasant to work with. I had to change eye doctors after 38 years, so I was a little nervous but her team made me feel very relaxed. The sophisticated eye technology was an added bonus …
My experience as a new patient was very rewarding. I was welcomed with warm friendly smiles on each staff faces during my office visit and eye exam care. Dr. Dham was very knowledgeable, professional and friendly. The front desk staff and …
My visit and exam today was good- very thorough and done with very little waiting. Dr Dahm was great. She explained all the testing and helped me understand my eye issues. Diamond was also very professional, pleasant, and did a great job …
Today I received outstanding service from Dr. Stacy at the Chesterfield Optometric Center! She really knows her stuff. I recently began experiencing vision loss in one eye and being new to the area, I was very anxious. She got me in very …
Great, caring staff that looks out for the total health of your eyes. A few years back, Dr Stacy discovered my Retinal issue with their advanced equipment and her precise reading of the scans. She referred me to a specialist and her early …
I cannot say enough positive things about my experience with my son! Office staff was welcoming and friendly! Medical staff was amazing and my son was completely comfortable during his exam! Thank you so much for making his first eye exam such a positive experience!
Accepts Medicaid, was quick and easy to get appointments set up and the whole process was very convenient. Every staff member I came in contact with today was very helpful and friendly. My toddler ended up staying home sick from daycare and …
Chesterfield optometric center is the best!!! They were very knowledgeable and thorough. The prices were very reasonable and they have a great selection of frames. Very pleased, and would highly recommend them to anyone in need of an eye exam or contacts or glasses.
Besides being conveniently near me, the personnel here are delightfully professional. I wish all my doctor visits were as pleasant as this office.
Great office, with friendly staff. Technicians and the doctor were very thorough. In and out in 30 mins 👍🏽 …
This was my first visit to Chester Optometric Center. Everyone was so nice and welcoming! A special recognition to Ms. Kelly who was able to perform the “air puff” test the first time around. Generally, I cannot get my eyes to relax enough …
Great service diagnosed torn retina emergency surgery saved my eye
This has been my eye doctor for over 10 years! They are like family and truly provide exceptional services. They are very responsive and care about your eyes. Always a pleasant and clean environment when I visit! Thank you!
My visit today was very professional and personal. I felt genuine concern regarding my evaluation. The entire staff was very caring and helpful. I highly recommend Chesterfield Optemetrics for your eye care needs.
Staff is very personable and helpful. Comfortable waiting room. Drs all awesome.
Dr. DeHoff is wonderful, I feel very comfortable with her and the staff. I feel like I’m getting excellent eye care, they are always available and very thorough.
Staff was very professional and polite.
While being measured for my eye glasses notice one chair broken whereas, clients sat. This can become a disaster if the chair collapses with the client.
Thank you
Beware of going here with insurance and of course if you aren’t made of money. To contact these people it seems you have to call early in the day. The front desk staff seemed nice enough. I had vision insurance and they did get a copy of …
The gentleman that called me back was AWESOME and very friendly!! Dr.Dehoff was very nice along with the lady that checked me in. I didn’t care for the lady with the leopard print mask who checked me out. Felt like she was VERY rude.
I love coming to Eyemart Express. The staff is always so kind and great with my kids. Informative about my insurance coverage and helping select what I want and what looks good for me. The time frame my glasses are ready is always faster than the time frame they give me and I can always appreciate that!
Great optician service from the tech to the doctor to the eyeglass staff.
My first time being seen at Chesterfield Optometric center and everyone was great! Very friendly and attentive and the dr answered all my questions and concerns. She was quick but thorough with her exam. The ladies helping me pick out glasses were great as well.
Great optometric center. They spend a lot of time examining your eyes and completing the necessary scans to ensure your eyes are healthy. VSP premiere program helps pay for a lot as well.
DR Gies is always very kind and thorough and addresses any concerns you may have, really cool man😉 The front staff & Techs are so kind & friendly, excellent customer service. …
Employees were professional and courteous. Eye exam equipment was state-of-the-art. They had a good variety of glasses. Prices for glasses seemed high.
Visit was fine until I got to the lady that was supposed to be helping me and my son with glasses, she made me feel uncomfortable like she was questioning my ability to pay for my son glasses because he have Medicaid, end of story I ended up buying him glasses elsewhere, never had that experience before
Horrible customer service. Gave incomplete prescription to ensure repeat business. Tried ordering replacement lenses online due to an accident and cannot due to missing info. Was told we would have to come in to get them or go get …
Dr Gies and the other staff were very professional, thorough and personable. This observance includes the lens department as well. Everyone’s attention to yours needs make you feel like you’re the only person there. I’ve been with this optometry group for almost 20 years now.
Everyone was so friendly and extremely helpful. I never waited a long period of time for anything. Dr. Geis explained everything in detail and I really appreciate the extremely high level of patient care I was given.
My visit to Chesterfield Optometric Center was great, Dr. Vanderpool took the time to answer all my questions and was very professional. Her technician Lois was very knowledgeable and quick while preparing me for my exam.
Dr. Stacy did a great job with my son today, we have had a hard time with other doctors. Her nurse did really great as well, I missed her name, but my appt was on Halloween and she was dressed as Ms. Potato Head !😁 …
I was bringing my son in for a scheduled appointment (his visit was done professionally-not the point of this review) and I asked to be seen on an emergency basis myself. I was fitted in and my eye infection dealt with very well by Dr Stacy. Nice office, staff, and Drs.
Visit went well. The front desk was fine. The young man that took me back for my test was excellent as I was having problems with my vision was very helpful. Dr. Stacy is excellent i would highly recommend her.
I really enjoyed my visit, everyone was very nice and the doctor made me feel really comfortable. Dr. Agee was very professional with a great personality. The young lady that help me find my glasses was very professional and helpful. I highly recommend Chesterfield optometric center.
Staff is extremely rude. I dont need an exam every year especially since I wear reading glasses. I asked for my prescription because my glasses broke. I had to ask twice because they said it was expired…they sent me a copy and wrote …
Great experience. Visit and all in and out in 45 minutes including being five minutes late.
I have been a patient here for about 3 years. The entire staff is great! Tabitha, Sharonda and Dafney are always helpful and a delight to work with! Each Doctor takes their time. I feel like I am the most important patient each visit!
First time visit was most disturbing, none of the staff introduced themselves to me or explained the procedures beforehand. I was told they were going to take my temp upon arrival, but failed to do so. Each called my name and directed me …
Every one nice patient and they take time Dr Stacey one of the greatest doctor you want to get to know she take time with you explain anything you want and need to know. Dr. Stacey Awesome I recommend her to anyone . Thank you all
Jeanette Davis
We love Chesterfield Optometric Center. The doctors and staff are helpful, friendly, and efficient. We see Dr. Vanderpool and love her and Dr. Stacey is great with kids. We also appreciate that they offer Saturday appointments. Highly recommend!
I was very nervous 1st time there . The staff calmed me down and they are great . I have now found my new eye Dr. My check up was great . They take the time to explain everything . Thank you so much !!!
The young lady named Diamond that was there from beginning to end with me for my appt was a breath of fresh air. She made me very comfortable and was very knowledgeable about her job. She’s a great access to Chesterfield Optometric Center. …
Dr. DeHoff and her staff are efficient, friendly, and professional at every visit. Dr. DeHoff always has time to listen to all questions or concerns.
Excellent care friendly professional personal. I have been under their care for at least 10years or more my grandkids also come to chesterfield optometric. I will not go anywhere else. They are specialist. I adore Dr Dehoff she makes me so …
Appointments are always great. Staff very friendly. Dr. Vanderpool is wonderful.
I was very pleased with my services at Chesterfield Optometric Center. The doctors are great. They ask the correct questions and are great at determining what is best suitable for you. Be it glasses or contact lenses. The staff is a …
I had a 5 star experience at Chesterfield Optometric Center! As soon as I came in the entire front desk greeted me and were all very welcoming (Kaitlyn, Paige and Brooke). My technician Linsey was very professional and kind. Another …
Been going for a few years and everybody is great. Definitely recommend if you are looking for an complete eye place. They even help with dry eye and other eye problems. Plus you can get glasses while you are there. One stop shop!
The front desk staff is AWFUL! They have attitudes like they arent actually at work and act as if you’re an inconvenience in their day. They are rude and kept taking their mask off (most especially the blonde girl that sits in the middle …
I am disappointed.
When scheduling an annual eye exam, I was told that there was a mandatory $49 …
The professional staff at Chesterfield Optometric Center continues to deliver accurate and compassionate care and service. It would be unfair to name one person, since every person was polite, courteous and took time to explain the process, …
The Dr the doctor and staff were all polite but the doctor he was so funny and made you feel very comfortable was a great experience
Been going here for years, never had a bad experience. Everyone is super friendly and helpful. Love Dr. Gies!!
I want to start off by saying that I have never met a more positive person who is very intelligent and has a wonderful bedside manner that makes you feel good it might even restore a little faith in us that Some Doctors really care about …
I am a new patient and had a wonderful visit from beginning to end with my doctor and all other staff. I worked with Gabby to decide what deal worked best for me and to help me out picking frames and placing my order. She was awesome …
Dr. Dehoff and her staff are amazing. They are always helpful and courteous to their patients. They are also willing to answer questions and seem to enjoy helping people understand their vision needs. Dafney in the optical department is …
So they snuck in an unexpected cost. I asked the technician if the X-rays were new because I’ve never had that done before and was told yes. Come to find out that upon checking out, it was an extra $49.00 that I was not expecting to pay. …
I had the best experience from Chesterfield Optometrist Eye Center. I was a new patient and was set up very quickly with Dr.Amanda who is
phenomenal. They made me very comfortable, did a what I called a comprehensive …
The staff is very pleasant and great customer service. You’re not waiting long to be seen.Dr. Vanderpool is awesome. I would definitely recommend to family and friends.
My pretesting was so quick with my tech Kelle, she didn’t miss a beat. I got a thorough, efficient exam from my eye doctor, Dr Stacy, and am seeing GREAT in my new contacts! Definitely will be coming back next year!
The very best service, I had an emergency eye issue and the whole staff worked very well at getting me to my appointment on time after leaving the office. Thank you guys !!
Good visit as usual no long wait , staff was friendly, Dr Vanerpool was caring, engaged and knowledgeable about my symptoms & treatment. Highly recommended.
I’ve been at patient at Chesterfield Optometric for over ten years. Recently I have seen Dr Stacy. She is awesome! She is knowledgeable and professional and has a wonderful “bedside” manner. I have and will continue to recommend this practice.
I received very prompt and in depth care. The entire staff was informative and pleasant. I would recommend this practice. The advanced technologies used addressed all of my concerns. I would highly recommend!
First time here. Every one was super nice. Dr Stacy was awesome. They made us feel so welcome. Happy to have them as our new eye doctor.
I went in for my usual annual exam….they dilated my eyes and did one of the scans I was familiar with….the other I was not…. Once in the room to review them I was advised the second scan used to be optional but they made it mandatory “due …
I have been taking my daughter here for almost 2 years, and we have always had a positive experience each visit. She really likes Dr .Vanderpoole. Everyone is nice and friendly, and they have great hours too.
Staff was very professional and polite. Dr. Jessica Stacy was very caring, kind and took her time in the exam and answered all questions asked. I will definitely recommend Dr. Stacy and this office to other people.
First time visit for me. What a great staff! Up to date equipment and professional treatment every minute of my visit.
I absolutely love the doctors & staff at Chesterfield Optometrists. I’ve been a loyal patient for years. Special mention to Victoria, who helped me pick the perfect pair of glasses. I really appreciated her assistance.
My son had an appointment today as a new patient & wow! Everyone was so nice & very thorough. Thanks for a great experience! Highly recommended!
Dr Stacey and the staff are all very professional and do an excellent and thorough job Always. In the past they have worked me in when I was having an allergy problem with my eyes that had gotten pretty bad. They are always very nice and …
All of the ophthalmologists that we’ve worked with have been amazing. And fantastic support staff. We moved from Chester to Bon Air 4 years ago but love the clinic so much that we have kept them as our family ophthalmologist!
Have been going here for quite a few years now and really like Dr Christy DeHoff and the staff. I feel welcomed and treated well and have full trust in the care I receive.
I have been seriously sick since October 2021 and Ms. Kelly and Dr. Stacy we’re soooooo empathetic and supportive Tomy needs and helped to reduce a lot of my anxiety.
Great experience today! Very friendly staff and Dr Giulietti took time to explain how my eyes are doing from the Retina scan. She is the expert on contact lenses and I’m Super excited about trying bifocal contacts for the first time.
I have been seen by Dr Stacy and also by Dr Gies, I cannot even describe how pleased I am about the quality of care I received from them. Because of the doctors, I feel relaxed (even with a scary eye issue), I have always been given …
I have been extremely satisfied with the service I have always received from Chesterfield Optometric. The staff is professional and pleasant, the office is clean and bright, and Dr. Stacy is always prompt and glad to see you. I highly recommend this practice for any vision you may need.
I could not be more pleased with my latest visit. All staff wore masks and there was no interaction with other clients. This was by far the best visit in all the years I have been going there with very little wait time. Dr. Dehoff is always courteous and professional.
Great experience with my optometrist and technician!
Professional, & a complete eye exam. Great office.
I have been a patient here for about 5 years now. Excellent staff, I have never waited long before my appointment. The appointment it self takes a bit longer but they are very thorough. Being a diabetic, I am comfortable knowing I am …
Everyone was so healthful and pleasant . Dr Stacy is always bubbly and so into her clients . She is always pleasant and sweet. She had a good personality over all the workers were kind .
I liked being able to fill out the paperwork ahead of my visit. I was greeted promptly when I arrived and the wait time was minimal. I felt the exam was very thorough because I learned two very important things about my eyes. My questions were answered and I was not rushed.
Great annual visit. Will look forward to next year!
I flew into Virginia specifically to have Dr Giulietti examine my eyes. Her professionalism and thoroughness exceeded my expectations. The staff at this facility makes you feel welcomed as soon as you walk into the doors. I want to thank everyone for giving me a great experience.
Dr. Stacy and the entire staff were absolutely amazing! They were so patient and kind to my daughter and myself. Our whole family will be coming here from now on!
As I walked in one of the receptionist greeted me. The young lady that did all the testing for me was knowledgeable of all the eye exams and the doctor was informal and knowledgeable as well. This was my first appointment but I will be returning.
I always have a pleasant experience when I visit this office. The staff and doctors are informative and thorough. I have been a regular there for several years now and it is one of the best ophthalmology visits I can remember.
First visit at C.O.C. and it was smooth from the start. Very thorough on the exam and no pressure to buy anything.
Bad experience with one of the receptionists, who was rude. I walked in the office, told her about my appointment, when the phone rang and she just blew us off. My 2 daughters and I were waiting for her to get off the phone. I felt ignored …
It was good until they want to make you pay for services that they should give you an option to do.Also adding on every thing they can think of when trying on the glasses not a happy patient will not go back
I have been getting my eyes examined here for about 6 years and have always had a very positive experience! The physicians and entire staff are excellent. Great community business to support!
No problems. Everyone was pleasant and professional. Nice clean atmosphere.
The services are extremely friendly and helpful to me that I’m deaf. They made sure I’m satisfied with my needs and patience and the service was excellent. I’m been with the Chesterfield Center office for a long time and I don’t have any problems with the service.
Great establishment! We felt very welcomed the minute we walked in the door. This was my infants first exam, and the technician (Jackson) and Dr. Stacy made us feel at ease! It’s a 10/10!
Prompt scheduling, call in morning. May get voicemail at peak times. Can send text to same number for faster response. Forms available online before arrival. Office is clean and comfortable. Great staff, receptionists to doctor. Seen at …
Excellent customer service and patience to get the prescription just right
First, I want to congratulate you on the upgrades you made to your office. It is much more user friendly. I say that because the men’s glasses are in a separate area which means we do not have to peruse all glasses, just the ones we are …
The staff was very warm and receptive. Services rendered was exceptional and Dr. Vanderpool was awesome, knowledgeable, courteous, kind and concerned with the overall health of my eyes. I would highly recommend them to anyone seeking eye care.
Such a great experience! Wonderful staff from greeting to good-bye. Everything is explained, cost is disclosed in advance. Latest technology and thorough exam. Doctor spends plenty of time and answers all questions. They don’t push you to purchase lens and frames from them. Cannot recommend highly enough.
I Visited this office with my daughter before COVID and loved it. I just had an appointment for myself and they are keeping high touched wiped constantly, they make sure to check your temperature. The staff is still smiling even though you can’t see their smiles your can feel the warmth of them.
Repeat and plan on continuing this title! I have never had an issue with any staff member nor doctor.
I am going to give the most honest review. The customer service at the front desk is ok. The staff seem to be very judgmental. They are very pricey without insurance. Overall, Dr Jessica Stacy is EXCELLENT. She is the best doctor I have ever been too. I highly recommend her.
My son went in for his yearly check up. It’s always nice to be greeted by warm friendly faces. Comfortable seating and clean office. Thanks for helping us out today!
Everyone is very professional and nice. They take keeping everyone safe with lots of cleaning without making clients feel uncomfortable. The eye exam is very thorough and the results are available during the exam. I’ve been going here for over 20 years.
I ABSOLUTELY love Dr. Vanderpool!!! She’s thorough, professional, friendly, and caring. Talking to her is like communicating with a best friend!!
Doctors are very, very good, but the front desks is slow. It takes 40 minutes after my appointment for them to get my bill ready to pay. I would understand if they seemed understaffed or busy and i was just had to wait, but there are 4 …
Thank you, for all your help. Terrikia did great helping find glasses. Dr. Stacy is very sweet. Best place in town.
Excellent service, very professional. Dr. Stacy and the staff are at the greatest. The exams were thorough and the wait time was minimal.
Why are they forcing people to pay $50 for retinal imagine when you get to your appointment? Why is this not disclosed before you get there? And why can you not opt out of the test? I waited all this time for this appointment. After taking …
****UPDATED 1/23/2021****
We’ve been coming here for almost 2 years now and I still love them Dr. Vanderpool is absolutely wonderful 💙. She remembers us, she’s genuinely concerned and …
The entire staff at this office is so friendly and sweet! The receptionists Virginia and Marquis were very welcoming. My tech was Ana and she was so informative about all of the tests she did. Dr. Stacy is the sweetest and she makes every exam fun. Everyone here really made me feel like they new me personally…10/10 recommend!
Two visits and I think the group of professionals here are great. Friendly, good service and wonderful docs
I have been a patient of Dr. Vanderpool for many years. She has taken very good care of my eyes.
I had a vision problem arise one afternoon, called to tell them about my …
As always, love Dr. GIES; he is the best as a doctor and as a person. His prescriptions are always right on! Never had to redo them, as usually happens. No headaches and/pr blurred vision. Office staff is getting nicer too. They value you as a patient.
My experience was great! They were able to get me in for a last min emergency appointment the same day. I saw Dr. V and she was very courteous and thorough. I really appreciated her talking her time during the exam. I will definitely return.
My husband & I have been going here for about 3yrs now 😊 !
Everyone here is very professional and friendly Seems to love their job 👏
The office is well kept and clean follow CDC protocol. I found this office …
Dr. Stacy was awesome! I came here for a second opinion on my Daughter’s eyes and she gave me the reassurance I was looking for and took a noninvasive method compared to a previous optometrist. I will be staying at this location and with Dr. Stacy! The rest of the staff was very nice! So happy I was referred here by a friend.
Everyone there was awesome especially the assistant Kelly. I came in after working today with my twins and she was so nice and patient with my boys and I. Even though my kids didn’t have an appointment and I did she explained to them everything she was doing with me. I really appreciated her a lot. She is truly a sweet soul.
Everyone was very nice – especially the lady on the end at the front desk who helped check me out. Thank you. The doctor is nice and informative and I always felt very welcoming. The man who checked my eyes before the doctor was super …
After going to the establishment many years , starting off with Dr. Cristy Dehoff . I usually get service by a doctor that is available. The front desk , has an awful attitude and accuse me of neglected my own eyes. The last doctor I saw …
These people are so sweet and professional! I’ll be a patient for a long time to come.
Today was my annual visit and it was great as always. Greeted as soon as I walked in. After registration within 10 minutes I was called to begin my appt. The technician was friendly and thorough in her job. And Dr. DeHoff was amazing as …
Always professional, courteous, and the office is very clean and welcoming.
The staff here is so sweet and awesome! I’ve been seeing Dr. Stacy for a long time and I recently started bringing my toddler to see her. She’s amazing with him and so is the staff. I would 100% recommend this place.
The visit went very smooth and I was finished within an hour and half.
Everyone there is professional and friendly. I have recommended friends and family to them on several occasions and everyone that went says they understand why I recommended them. They are knowledgeable, have cutting edge technology, and …
Wonderful experience from check-in to check-out! Super friendly staff and Dr. Stacy was not only extremely knowledgeable but personable as well. She answered all of my questions and I was 100% satisfied with my visit. There’s nothing worse …
This was my 6yr old sons first eye appointment ever. Will was amazing with him when it came to his eye exam. he was super patient and even compared all the machines to video games to help ease my sons fears. I would definitely recommend them to all my mom friends.
Chesterfield Optometric Center has been taking care of my vision needs to include glasses and contact lenses for several years. They are very professional and polite. I highly recommend this group for vision care.
I feel worst today than I did Wednesday, object in my eye, Dr gise was very short with me,,did not take time, must had been in a hurry. Eye felt better Thursday, but every time I put drop in the eye I can feel something still moving under …
My appointment was a pleasant experience. Staff was courteous, efficient, and each exam procedure explained was adequately explained. Dr. Stacy did an excellent job during her exam, explanations and recommendations. Thank you for …
The service here was great! Everyone was very kind and very willing to answer any and all questions. My appointment was quick and went very smoothly. I was given an explanation of the purpose of every test performed. It seemed that as a …
Dr. Vanderpool provided a thorough explanation of my concern and needs. Excellent Provider. Administrative staff were very helpful and customer friendly.
Dr. Stacy and the staff are super great and professional. Thorough exams, scans and procedures.
I had a wonderful experience, everyone was so pleasant and informative from the time you entered the door. The up to date equipment you have is wonderful so I get a very good exam knowing the fact on how my eyes and vision are in top …
Love this office! The staff is always super courteous and friendly, and my appointments are thorough and efficient.
I had my first appointment today and everything went smoothly. As soon as I stepped inside and went to the front desk everyone was so nice and helpful. They made sure that I was in and out, but got the job done. The environment is very welcoming, I would highly recommend coming here.
Awesome facility. Staff is friendly, very accommodating and informative. Facility is clean and practices sanitary precautions. Will be back in a year 🤓 …
Super nice staff. Staff moved me through all testing quickly and doctor came in before I even finished my registration paperwork. Super friendly and explained everything. Great experience!!!
It was the best experience ever. All the personnel were great. Thanks Dr. STACY
Never have I been to a place like this, a wonderful atmosphere with nothing but kindness from start to finish!
The Doctor and staff are great with getting the examination done. Very courteous.
The actual eye glass department. Is hell. They lie about pricing and insurance information to get you to spend more money. The head chick 🐥 I charge is the Pitts. …
Great experience. Very friendly and helpful staff. Emily is wonderful. Granddaughter really like her eye doctor. Everything excellent!
I have been a patient here for over 15 years. The doctors and staff are always professional and friendly. I recently moved and I traveled an hour to reach my appointment because I do not want to go to another practice. The doctors here listen to you and care about your well-being.
Very friendly staff with a lot of modern and updated equipment to help deliver the most accurate diagnosis. I am just amazed by how outstandingly friendly everyone was, including the doctors. Also, convenient appointments and a full service make this my new goto for my family.
I took my 6 year old for a “hurry” appointment that was school related. First and foremost everyone was super friendly which created a great atmosphere. Kellie assisted Dr. Stacy and my daughter just fell in love with them. They were very …
Awesome experience for my son whose never had an eye exam. They had him calm was able to get great service. Will be making an appointment for my other kids.
We’ve been bringing our son here since his kindergarten year when the schools lil eye checkup revealed he may need glasses. America Best, kindly referred us to Chesterfield Optometric Center, because of his young age. So, glad they did. …
I love everything about this practice except that if you are are going to be 5 minutes late or think you might me you will probably reach the answering machine. Other than they are 5 stars!!! The doctors I have met are wonderful, caring, …
They did an awesome job performing my eye exam and with assisting me on choosing the correct glasses for my needs. Will definitely be going back.
It’s got a great staff, friendly professional & informative ! It’s got state of the art technology ! They test every aspect of the eye ! They have a large selection of eyewear as well ! They’ve always addressed my concerns ! Glasses are a …
Experience was very good staff caring and helpful Doctor explains all steps in your care And answers questions sensitively
I was taken in on time and everyone was friendly and professional. The doctor gave me all the time I required.
I love the very professional staff. And they make the children feel confident. Thank you 😊. …
It was my first visit and what a great experience, I will definitely go back. Very pleasant experience, everyone was friendly and the Optometrist Dr. Jessica Stacy was very through and caring. I feel great about the whole visit.
Very nice staff, though exam. Dr. Vanderpool excellent.
I’m very happy and pleased with the service I got from dr. Frederick. … and the glasses Tech… ❤️
I saw Dr. Vanderpool today. She was very knowledgeable and had a great bedside manner. This practice is very thorough and has wonderful doctors and staff.
This was my first time going. I just moved up here and needed an eye doctor so my insurance helped me with finding one. The office is very close to where I moved so that was convenient from the start. When I called to make the appointment …
Dr. Vanderpool is awesome! She takes time to examine a d explain findings. She makes a personal connection with you. The nurses are nice and even the ladies at the front desk are great. I order my glasses from there and they are always helpful. I love this place. 😊😊 …
Dr. Stacey and her staff were great!
I had a vision problem and that is always scary! I got a quick appointment, walked in and was greeted with assurance, Natalie took me through pre-exam work, the Dr Stacy came in and after listening to my symptoms, assured me that I would …
Everyone was great, and they took me at the time of my appointment.
Fast and friendly. Arrived a little early to fill out paperwork. Turned it in and they were ready to take me in. The assistant did all the machines and brought me to the examination room. Dr. was there in less than 2 minutes, …
The front staff are always so pleasant and the doctor comes out to talk to you if you are the parent of the patient that was seen my son is 16 and goes back alone but I’m so pleased that they care enough to come out and speak to me and …
I took my 10 month old in for an infant see exam. The front staff was so amazing and helpful. The nurse was happy and playful with my daughter who was nervous. Dr Stacy was absolutely awesome. She made the process easy and smooth. I highly recommend Chesterfield Optometric Center! Amazing team!
Doctors and staff are second to none. They are friendly, proficient and caring. I highly recommend Chesterfield Optometric Center for all your eye care and eye wear needs!
Very organized and efficient office! I arrived 10 minutes early and was called back within minutes of sitting down!
Very professional staff and knowledgeable doctors. This facility is always a pleasure to visit.
My wife had our first appointment today and were very impressed. Despite an obviously busy office , we did not wait long for our appointment. The entire staff was pleasant, efficient and professional. Strict covid protocols were followed. My wife saw Dr. Stacy and I saw Dr. Vanderpool and were pleased with both.
This was my first time at this facility, and I was extremely satisfied with the entire experience! The ladies at the front desk were friendly and greeted me right away. The technician, Will, was very knowledgeable about the equipment and …
Dr Stacy is amazing! Every time I go to an appointment with Dr Stacy, I feel happy and satisfied when I leave. She is very thorough and takes her time when she’s doing your eye exam. She’s never in a hurry to get out of the room and on …
The manufacturer of my contacts up and stopped making my script and Chesterfield Optometric went above and beyond to help find new options and squeeze me in to be seen once they arrived.
Entire staff was great 👍. Dr. Stacy was amazing. They remembered I needed an earlier appointment than originally given on a Saturday and as soon as time slot opened they remembered me and asked if I could take it. There weekend hours are great. Helps for working families that work during the week. …
All of the staff was excellent. I have been going there for a while, love Dr. DEHOFF.
Great service, thorough exam, personable staff and providers. Very pleased with the care and visit.
It was wonderful everyone was very nice and helpful
We love everyone they took good care of my father and we are thankful
I was seen for my yearly exam. The staff was friendly. I was seen in a timely manner, almost no wait at all. The doctor was very personable and thorough. It was a pleasant experience. I would recommend them to my friends for sure!
I’ve been going to Chesterfield Optometric for years and the staff has always been amazing! Dr. Stacy is the BEST! She goes above and beyond at every visit!! She explains everything and answers any questions that I may have. She is personable and truly cares for her patients! Kudos to you, Dr. Stacy!!
From check-in to the caring, professional visit I had with Dr. Lisa Vanderpool, I have no hesitation giving five stars!
Today was my sons first experience with getting an eye exam. He was very comfortable. We learned that he needed glasses. The office was very clean. The staff was very polite. The tech that did his pre exams talked him through the entire …
My apprehension about visiting a “public place” after a long absence , due to the Corona pandemic, was immediately assuaged by the professional, clean and welcoming area. The staff was more than gracious with their care and assistance; and, I LOVE, RESPECT AND MISSED MY DOCTOR! ❤️ ♥️ I feel that I am in the MOST CAPABLE of hands!
It is a super nice place, Dr. Stacy is excellent, we are delighted with her services, we recommend them, it is a very clean place, very warm and the attention is very good..
Thank you to Dr. Stacy, Lois, and Kacitee for making Charlie’s exam so easy on her! Being a 4 year old with glasses is tough but you guys made her day!
Everyone at the clinic is always so helpful and friendly. Dr 👩⚕️ Stacy is so caring and personable. …
I had an excellent experience at Chesterfield Optometric Center today. Lois was my technician & Dr. Vanderpool was my doctor. I would highly recommend either of them for their knowledge & welcoming demeanor. Checking in & checking out were …
My son loves his new glasses and the staff is excellent only bad thing is it takes about 2 weeks to get the glasses my son’s had broke and he had to wear broken glasses for 2 weeks wish they could have them sooner
We love Dr Stacey and the whole team. My kids love them.
We have never had a bad experience with any of the providers at COC. Very happy they look after our whole family’s eye care and health.
My daughter and I had a wonderful experience at our checkup. Dr Stacy and staff were attentive and pleasant.
I want to start by saying that my family and I have been visiting this facility for a few years and didn’t think we had any issues until this past week. Even this past weekend, we saw Dr. Frederick, and she was absolutely lovely. Her work …
Staff was super sweet! I love them 10/10 definitely recommend coming here
Dr. Jessica Stacy is phenomenal always detailed oriented, listens and delivers the best of care for her patients.
The staff is Amazing! Everyone is so willing to help and very courteous. We have been with this practice for over 10 years and the service is very consistent, it’s organized and clean .The check in and check out process is very easy and the wait to be seen is never long. Great, great, knowledgeable Practice
Really love this place. Everyone there is super nice and efficient. They are patient with all your questions, no matter how silly they may be. Also love the selection of glasses they have and I’m always excited to get a new pair. The icing …
They did an excellent job, the people were nice and treated me with kindness and respect. I plan on coming back in the future as well as telling my friends and family of my experience in hopes of someone else will go there too.
All the staff are amazing! Very professional and knowledgeable! Dr. Stacy and her team are the best!
Wonderful experience for my 17 year old. Very professional staff at this location. Would highly recommend this Clinic.
Wow. I have been to many many eye doctors over the years. This by far was the BEST experience I have ever had. Staff was delightful, thorough but cognizant or my time, amazing equipment used to get me everything quickly and extremely effectively. 10/10!
Staff was very pleasant to deal with. Dr. Fredrick explained everything completely. Only issue was delay of 25 minutes.
Every one of the staff was super friendly and helpful. Plus I got a last minute appointment set up via text!!! I work in a loud environment so setting it up via text was super convenient!
Everyone was super friendly as soon as you walk through the door, no long wait time, up-to-date technology. I felt very comfortable during my visit .
Being a first time patient can sometimes be frustrating. I didn’t have that experience here. The service was fast, informative, and efficient. I was pleased with my experience.
Dr. Stacy has been a wonderful doctor on every visit. She’s confident, competent, caring and genuine.
My experience at Chesterfield optical was fast and everyone was so polite , professional and friendly. I had my results within hours. Good job to everyone there
Super friendly staff!
Each person I interacted with was knowledgeable and explained what they were doing. Dr. Stacy is the best!!
Have been a patient for 29 years…. Always a pleasure staff is knowledgeable and patient answer all questions so you understand…The lady that helped me with picking glasses was awesome made it fun …enjoyed my visit.
I just want to say I have had many eye exams in my life, but none have been as through as the one I received today. Dr Frederick and the rest of the staff were highly professional and amazing! Thank you!
Awesome experience! And super patient! My son has autism and he was treated with so much kindness and patience. Definitely recommend!
They are very nice and patient especially when I took my toddler because she was not cooperating and they worked with her very well so I really do appreciate that great workers and doctors.
The visit was great. Everyone was friendly, happy,helpful. My husband and I totally enjoyed the staff. The atmosphere was AWESOME. Couldn’t recommend them more.
I just want to thank the technicians and Dr Dham! My dad has dementia and is confined to a wheelchair. They were so patient and helpful throughout the entire eye exam process. I really appreciate them so much for making a stressful process go so smoothly.
I called after hours with a vision problem and the staff continued to check on me daily until I could be seen in the office, including the doctors. They are so great and care about their patients. I’ve been going here since I first got glasses at 15 years old. And I’ll continue that as long as I can!
Everyone at COC was friendly, professional and knowledgeable. Shout out to Diamond who was so kind and attentive. They run on-time and super efficient!
As usual, friendly staff and a professional environment. They took great care to sanitize everything. My entire family has been seen by Dr. Dehoff for years and she provides outstanding eye care. Highly recommend this practice.
Since my first review about this place somehow managed to get deleted or not seen it shows the true character about this place. People need to be informed about the unprofessionalim of the doctors and front receptionist staff. I DEFINITELY …
All the personnel in the office were very friendly and polite. They explained all my information to me so that I understood it. Also they informed me that my Medicare would help pay for office exam. I didn’t think I had any coverage. Thanks all for offering me next day opening appointment. Very efficient. Thanks
I absolutely love Dr. Vanderpool The office staff was also great! I highly recommend them!
All the staff there are great!! The gentleman who answered the phone and made my appointment was friendly and helpful. The ladies at the front desk were all very friendly. The tech who does the prescreening when I arrived was very …
Outstanding care by the doctor. Staff did fabulous job. Highly recommend.
Wonderful service from the front desk, eye tech, Dr. Vanderpool, and the optical shop. Most definitely will return and recommend them.
I have been going to this practice for years… The front desk personnel were pleasant & helpful. Dr. Dehoff & Kelly are the best!
They were very nice and I felt very comfortable there I look forward to continue using them for my eye care needs.
Very efficient operation. Considering all I had done, I was impressed that I was done in an hour. And every staff member was very kind and welcoming. A great experience.
Every annual visit is always a great experience from staff to Dr Vanderpool, which make me feel at ease. Dr Vanderpool is very informative about my vision. Can’t say enough.
We made an appt 3 months ago for a followup, I was told that the time I wanted needed to be approved by the doctor and they would let me know only if it was an issue (I was trying to get 2 daughters seen that day). I show for our appt today …
My experience at Chesterfield Optometric Center was awesome. Dr. Ja Nai Frederick and the staff were very professional, friendly, helpful, and patient. I felt very much at ease in trusting their knowledge and experience for my vision care.
I must say every one that I came in contact with, they were very helpful and so nice and professional. My appointment was with Dr Stacy she was so sweet and very helpful and thorough and you can tell how much she loves what she do because it shows.
Had an appointment with Dr. Vanderpool today. Everyone was friendly and very professional. Dr. Vanderpool was very thorough and Cassidy was extremely helpful with helping me pick out my glasses. She really did a great job of helping me find glasses that I really love.
First, I love Dr. Stacy greatly, and she’s an amazing provider, especially for children. …
Dr. Stacy was absolutely amazing! My 10 y/o son went to see her and she did a Phenomenal job working with him! The whole staff was extremely kind and helpful.
Today was my first visit at Chesterfield optometric center.
The staff and the service was exceptional, Super friendly and extremely professional. …
Cristy DeHoff and staff at Chesterfield Optometric are exceptional. I’ve been seeing Dr. DeHoff for probably 20 years, I love her. She’s personable, professional, and highly skilled. I visited their office this week and all services and processes were seamless! I definitely recommend without reservation.
Great office ! All of the staff is amazing ! Dr. Stacy loves what she does & you can tell ! Her interactions with my son were beautiful ! We were able to get in & out with no tears & he is 2 !! Lol DEFINITELY Recommend!
The staff is very professional, courteous, kind, caring and knowledgeable in their field of expertise..Dr. Dham took her time with me and explained EVERY test/results of test to me, she didn’t appear “to be in a rush to go to the next …
Dr. Frederick & Ms. Alexis are true gems. Dr. Frederick explains everything to you & is so patient. She sees a need & finds an alternate way to present valuable information. Additionally, she ensures the patient is comfortable by securing …
Dr. Stacy gave me the perfect prescription and lense recommendation. Best vision I have had in years. The optical shop got the glasses made quickly and fitted them to my face perfectly- great job Chastity and the rest of the optical team.
No waiting, staff professional and efficient . Everyone was kind. Dr. Frederick was great at explaining information. Didn’t feel rushed. I came in because I thought a contact lens was stuck. Thoroughly checked and while no stuck lens, she diagnosed the problem and provided clear instructions . Pleasant visit.
Great experience from the check desk to the doctor! We came in and kaniya made sure we was all set for our appointment the doctor did a wonderful job also. I would highly recommend this place to all my friends and family
Great visit – the staff are informative and helpful with answering any questions I had. Dr. Frederick took time to explain the eye test results to me as well as the optimal options to help my vision. Definitely recommend.
The nurses and Dr did great… The person who does your glasses order was great and informative. …
Great customer service as always! We were referred here when my son was screened in kindergarten and have remained pleased since day one. He’s a 5th grader now. The doctors & all the staff make his visits comfortable & you see first hand …
Exceptional knowledge and attention. Dr. Frederick paid great attention to details of Grace’s sight issues and searched for the best results. Couldn’t be more pleased! …
I took my twin toddlers in for their first appointment. From the moment we stepped inside they offered them coloring sheets and crayons. Once we were back in the room, each staff member that we came into contact with was welcoming and …
It was my first time here and I enjoyed my visit. Doctor Frederick was very helpful and helped educate me on my prescription. Then, the optical associate was very helpful in helping me decide which frames I’d like to get. Overall, my experience was pleasant!
Chesterfield Optometric Center really did an amazing job putting my mind at ease about some vision problems I was starting to experience. The test were easy and I left smiling and grateful that I dropped everything and came. They took my …
I injured my eye on a Saturday morning and was very fortunate that Dr. Stacy was able to see me that day. I am very appreciative of the kind treatment by staff even after I explained the incredibly stupid way I hurt myself. Most …
I absolutely love this office! Both of my children are seen by Dr. Stacy. I live 40 minutes away and choose to make the drive because she’s just THAT awesome with my kids and that is so important to me!! Keep up the great work!
Dr. Vanderpool and the staff were very informative and pleasant to work with. I had to change eye doctors after 38 years, so I was a little nervous but her team made me feel very relaxed. The sophisticated eye technology was an added bonus …
My experience as a new patient was very rewarding. I was welcomed with warm friendly smiles on each staff faces during my office visit and eye exam care. Dr. Dham was very knowledgeable, professional and friendly. The front desk staff and …
My visit and exam today was good- very thorough and done with very little waiting. Dr Dahm was great. She explained all the testing and helped me understand my eye issues. Diamond was also very professional, pleasant, and did a great job …
Today I received outstanding service from Dr. Stacy at the Chesterfield Optometric Center! She really knows her stuff. I recently began experiencing vision loss in one eye and being new to the area, I was very anxious. She got me in very …
Great, caring staff that looks out for the total health of your eyes. A few years back, Dr Stacy discovered my Retinal issue with their advanced equipment and her precise reading of the scans. She referred me to a specialist and her early …
I cannot say enough positive things about my experience with my son! Office staff was welcoming and friendly! Medical staff was amazing and my son was completely comfortable during his exam! Thank you so much for making his first eye exam such a positive experience!
Accepts Medicaid, was quick and easy to get appointments set up and the whole process was very convenient. Every staff member I came in contact with today was very helpful and friendly. My toddler ended up staying home sick from daycare and …