Mercy Medical Center is dedicated to delivering high quality, compassionate care to Roseburg and nearby communities. Visit us at 2700 Stewart Pkwy or call (541) 673-0611 for more information.
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2700 NW Stewart Pkwy, Roseburg, OR 97471
I was taken in by ambulance, waited inside for 45 minutes. Finley taken inside to a room @1:30 pm. Nurse came in to do vitals. Doctor Coopi came in sent me off to get a CT of my head. Nurse came back a took 3 large tubes of blood. @2:00pm. …
good
Horrible.
Mercy has rats
So ok
Worst hospital in Oregon!
a profile and they discriminate if you don’t look good the don’t treat any I
CHI Mercy Health collaborates with the insurance industry to charge for services that were already paid for under Medicare Part F.
Friendly, attentive and compassionate staff.
Had a itchy thoart am better thankz.
Medical experience is ok at best 😷 …
You have a better chance of dying in the waiting room!
Horrible medical service, worst i have ever seen
ER ROOM admissions STAFF have no clue to basic protocols when a patient walks in the Emergency room with symptoms of a Heart attack. Have a seat and die! No urgency no compassion! No Triage! Alert locals call this place MURDER CARE. Drive to Riverbend in Eugene or Rough regional in Medford. If medical er permits.
Went here a couple years ago and they said a break was a fracture any one with common sense would see it was a break not a fracture
We were visiting Tiller when my daughter had a quad accident. She thought she had broken her arm. The closest ER was here. We walked in and we’re treated immediately. From the ED tech who was beyond friendly, sorry I forgot her name. To …
organ harvesting from healthy people. Dont go there if you want to live!
If I could give it less than 1 🌟 I would… I would not take a dead dog there …
Absolute joke of a place. Only good thing about this hell hole is the birthing center.
Been waiting for over 2 hours and pleaple that have come in 1 after me get in first that’s not right
Rearranged my payment plan so I would have to pay more service fees.
Amanda in the Emergency Department was extremely rude. I will be filing a complaint in the morning.
Amazing care. Far better the Cedar-Sinai in Beverly Hills.
I honestly don’t even want to taste even one star! I have a mechanical heart valve. I came in under the advice of my coumidin clinic to have coumidin blood clot checked out an the entire Lobby was full of people on drugs wanting more drugs! …
I had a miscarriage and was bleeding heavily. The idiot ultrasound tech said that the miscarriage was complete and couldn’t find anything so they cancelled my surgery. Three days later I had the miscarriage at home which was against my …
Went here with my Mom who was on oxygen during a snow storm, they lady, who had short grey hair and wore glasses, was rude and said they couldnt do anything for her, then laughed as we walked away like it was funny and like we did something wrong for asking for help, my Mom died a month later cause lack of oxygen caused heart failure
We want medical freedom ! Not companies that are owned by big Pharma.
Didn’t inform me of out of pocket expense. Blamed me for not answering my phone. Seemed kind of crooked.
Staff here are super caring and nice. Sometimes they have musicians come and play music in the hallways and in the stairwell. Music for healing.
Awesome everyone treated me great all staff I want to thank you all and wishing all happy merry xmas
Went on for a psych evaluation and they stuck a needle in me and left us in the waiting room for 2 hours more on the already 3 hour visit
MERCY where everything is COVID related. Especially when you cant feel your limbs and you developed a really bad stutter within minutes.
Went there tonight.. 6 hours later were sent home with no treatment at all. Doctor Rickman was a total arrogant prick and insulted my girlfriend for being a smoker. Next time we go to Cottage Grove or Eugene
In nearly 20 years of various family nightmares of health problems and ER runs have it experienced such respectful, competent, wonder care as the who’s team provided my husband! I cannot say enough goid things about how wonder they were in handling our crises!!!!
Not always the greatest Drs but nurses are nice. Short stays are ok.
The most uncaring sorry excuse of a hospital. Don’t waste your time here, it’s worth the drive to Grants Pass or Eugene.
5 years ago in June I was brought to the Emergency room by a friend after collapsing. The attending Doctor saw the seriousness of my condition and after a very brief amount of time had me in ICU. Due solely to his insite I am alive today. I …
literally the worst hospital DO NOT GO HERE YOU WILL NOT GET PROPER MEDICAL ATTENTION
Involved in trying to kill.me 3 strikes my dad my brother qnd me dad sued brother lost his hands and feet and a kidney and now they tried ti kil me
Worst hospital EVER. Go to Riverbend in Eugene/Springfield. Worth the drive and care!
I just got home from my overnight stay at Mercy. I had surgery yesterday morning, and was placed in the pediatric surgical area to recover until this morning. Drs. Powell and Hollander performed my surgery, and both were wonderful. I was …
They were very friendly. It didn’t take long to get in take test and get out. They made me feel comfortable. They showed courtesy
Went to the ER for 11 month old with dehydration from four day stomach virus. Nurse spent 5 mins with baby to tell me he was dehydrated but not enough to treat him. Basically wait until he’s unconscious. Didn’t offer any fluids or medications. Any clinic could do a better job.
Call up there to see what’s going on with my grandmother who isn’t answering cell or room phone for 2 days. Wont let me know. I live 2 hours away then find out they moved her this morning to specialty care wont clarify why they did. When …
ER has always been satisfactory, but if your elderly friend or family member gets admitted you likely will not receive the standard of care you would at another hospital located in the USA. Two experiences. The condition will likely not …
RtHorrible I guess the docter looked me up and down and decided I was homeless thatcwascmy diagnosis no itwo dayavlarwe lab report . It my i dneys I Minot homeless and quit fljugdkñ
Mercy medical is a joke. Saying they’ve improved is a joke!!! Three weeks ago my father n law went to their emergency room because he fell on our front steps, they sent him home saying he had a contusion on his rib. Three weeks later he’s …
I’m not normally the patient, but rather accompanying someone needing care. Recently, I was the patient and am not at all pleased with the services provided. Yes, they dealt with the main issue, but may as well have been robots. The gal …
Horrible doctors and bedside manner, don’t ever take good care of my pregnant fiancé.
I showed up with a sprained ankle it took 7 and 1/2 hours to determine that, I spent three-and-a-half of those in a waiting room, expect a very long wait time.
My husband and I have been sitting presently in ER waiting room for 4 hrs after he fell from the top of a tri-fold ladder. He was at the top when ladder broke and he went down landed on the bottom part of ladder flat on back and top part …
edit: now that i have more energy, i’ll explain. i hadn’t eaten or had water<- in 2.5 days when i came here. i was puking and visibly shaking in the waiting room for four hours, during which i almost passed out. my husband was told “well if …
If I was able to give this place ZERO stars I would. They should be embarrassed to call them selves a hospital.
If you have problems with mental health I recommend going elsewhere. Unless they can “fix” you by shoving pills down your throat they could care less about your wellbeing
I went into Er with heart pain and everyone is out standing . All staff was so great and took good care of me and talked to me when I was so scared . Thank u to all the out standing staff God please you
Brenda mcelroy
Friendly, caring, professional! I could not be more pleased with my visit at mercy emergency room
My mother woke up with a horrible pain in her back and she was vomiting. We were on our way to CA but had to change plans and get her to a hospital. We went to Mercy Hospital in Roseburg and were not sure what to expect. Everyone from the …
Knew exactly what to do in my emergency situation and were extremely kind and considerate during our stay. Amazingly nice staff 👍👍👍 …
My grandson was brought to the hospital here on 5/11/21. He was conscious and told the nurse that his wallet was in his pants and don’t loose it. He was life flighted to Portland. We have called 40 times and they cannot find his wallet.
How irresponsible! No accountability.
I took my wife Into the e r it took them and hour and a half just to go see the nurse and nobody came after an hour later even after she told them she was having heart problems …. this hospital SUCKS
My father got a injury on his foot and when we arrived there and FINALLY got called in from the ER, multiple nurses/doctors came to check in, only for them to release him without cleaning his would or giving him anything for the pain. The …
MERCY has killed multible family members they are not respectful nor professional i would recomend driving the extra hour to a better hostpital.
I went here while on vacation for very severe headache. It was probably just a migraine. But I never experienced something that painful before. sat in the waiting room for a few hours until the pain completely faded away. then I was seen …
My Uncles doctor called and told us to rush him to Mercy. His INR was off the charts.
We spent 3 hours in the room, to be told that there was nothing they could do …
I have had a challenging morning, to say the least. I am posting this, as you may run into the same issues once on Medicare! …
I think it’s funny how they will responded to the good reviews which is very few and don’t comment back on people’s bad experience not even A I’m sorry you had a bad experience we’ll try harder next time… i refuse to go back to this …
Went in for a CT scan. They were open to answering my questions and explained things in detail. Very good experience. Very gracious place. An answer to my prayers.
I am offering 2 separate reviews here as my experiences were very different, like night and day. First, my hospitalization mid-June was wonderful on all levels: ER staff/hospitalist, surgeon, unit staff, food, imaging staff, etc. I felt so …
Mercy medical absolutely 100% sucks! Went there after I went to urgent care for a weird abscess under my arm. Urgent care didn’t hardly look at it. They just gave me antibiotics. Then at mercy they told me that the rash I had under my arm …
OkayvI will give it 2 stars but only because nursing was amazing compassionate and the ER did every test known to man to find out what was wrong. But the cardiologist doing angio and TEE was ruse and wouldn’t even wait for drugs to be on …
Staff in the ER, especially Jared, Lindsey, and Hilary, were fantastic, compassionate, and really showed they care about their patients. I know Mercy has some issues, but with staff like that they can always provide good care.
Everyone we have come into contact with besides the ladies in triage have been very rude. My husband is a type 1 diabetic we came in after a procedure he had that ended with him non stop throwing up. You would think they would be a little …
Everyone was so helpful, respectful, and supportive. I was surprised with the amount of care I received during my 3 days there, delivering my baby. Thank you Mercy!
Took my husband in fearing a blood clot after having surgery just a week ago at the Portland VA. It’s terrible that the Roseburg VA has closed the ER which means he is left with Mercy as his only choice. After all the horror stories I’ve …
I just recently when to the ER for a possible blood clot with chest pain. They did blood lab, EKG, X-Ray and ultrasound. I had a really high blood pressure. They stuck and IV in me and sent me back out to the waiting room to wait for a bed. …
My grandmother was hospitalized here due to a fall she had…when it was time for her to be discharged she requested that she be sent to a rehab center close too or in Eugene/Springfield so she could be close to our family. The was several …
This is absolutely the worst hospital that j have ever been to. My wife had mastitis and we went into the ER cause it was Sunday and we waited 2hrs and nothing haptafter checking in mean while my wife has a huge fever we have a angry baby …
Mercy recently treated a family member in the ER and I was very pleased with the staff and providers care, getting him taken care of and sent home with what he needed to get well. I also had to bring my daughter in for some belly pain in the middle of the night last year. Again, expert care.
Doctor’s and nurses were exceptional. The front receptionist and billing receptionist at the end were rude. They treat you like you are stupid and have no business taking up there time.
Every person who I had contact with were the best. Nursing staff on the cardiac floor: Tracy, Analyn, Tanae, Kayla, Athena….thank you so much!
The hospital does a great job, the people complaining are ignorant of the procedures. My wife was treated there for over 4 yrs off and on. Always was impressed with their level of care. Had an issue with a nurse who could not hit my wife’s …
I actually think Mercy Medical has improved. If you ever have an issue talk with the manager of the emergency room, who so happens to be a doctor. He’s very understanding and stays neutral, unlike the patient advocate who sides with the …
Worse experience each and every time. If you can, drive to eugene or any other hospital! Had horrible trouble with them plus woth their billing department, they had a bill go to my collections because they never properly filed the claim …
Treated me great. Had an accident and needed to go to the ER for some pretty broken toes. Dr. David Smith was awesome and they fixed me up and sent me on my way very quickly. Thanks to all staff!
I have been in Mercy Hospital twice in 2 months. My second visit was for a total hip replacement. I was treated like an old friend. Dr. Susan Williams did a masterful surgery. I am completely pleased with this & my other stay.
Good luck and may the odds be ever in your favor! The people who own this hospital have already been shut down and sued for many many millions in another state! This place is just unbelievable, a Dr. told one patient that he wasn’t going to treat a uti and just go home and die! So when I say good luck, I mean it!
Awesome staff and care, both professionally and personally. The dept they could use a lot of improvement inis the cafeteria. Healthy options are non existent. Being a hospital they should set an example.
I had my right hip replaced yesterday, December 3rd 2019, at Mercy Medical Center and I write this review from my living room less than 36 hours later. I am sore but was walking without my arthritic pain within a few hours and home within …
I went to see my husband and they would not tell me where he was, and when he told me where, they refused to let me see him. This is one of the worst place to receive medical treatment. Even my own personal experiences in the Emergency Room …
I’ve had two babies here, and I’ve had a great experience both times. The nurses we’re very accommodating and friendly. I had a good size room both times. I’ve never spent any long amounts of time in hospitals before having children but I think they do a fantastic job here.
Thanks to all the Nurses and Doctors. For taking very good care with LOVE of my beautiful special needs daughter Sarah Hay-Chapman
Im from out of town….i sought help at this ER with severe abdominal cramping that caused vomitting. Also had bleeding in my colon. The Dr didn’t even palpate my abdomen nor did she listen to bowel sounds. No x-rays no nothing except blood …
Apparently I need to post a star to make this review. Believe me, the star rating is NOT me saying they earned the star. Mercy Medical Center’s medical attention and billing practices are far from par and extremely lacking in my view of a …
This hospital was wonderful with the care we received! My husband and I were traveling through, when he began experiencing heart attack symptoms. We went to the Mercy Medical Center Emergency Room, and they went into action–fast! He …
Update: Mercy Billing reached out to me and resolved the issues. Very thankful and it was an easy process …
Absolutely no mercy, went today to get a cyst drain out of my thumb and guess what got nothing and my pain in my thumb is as bad as it was the first time it was done 8 months ago. They would not listen to me and I never once saw a doctor. Worst hospital in the country
Very quick and staff was great. My first experience there I took my daughter when she was covered in poison oak. We were in and out in about an hour. Great hospital
Went to ER for afib. They took me in to make sure I could handle sitting in a wheelchair in the waiting room. About 20 min. wait. They treated me with respect and kindness. I was admitted for 2 days. The entire staff was professional. My experience was much more than I ever expected.Food was good too.
I have a heart condition and my usual hospital is in SoCal. However I was traveling last year, and was worried about how my experience here would go. It was lovely! Everyone was super nice and they got me in and out quickly. At the time …
First I will say that every experience differs when it comes to hospitals, and that I have had both amazing and bad experiences at Mercy myself. However, in the last 6 months, I’ve had a serious chronic health problem, been to the ICU 4 …
Mercy medical center is one of the worst ER I have been to in my 40 years. The front desk is not equipped to deal with emergency phone calls hangs up on Their patient when being asked what to do in a life threatening circumstance. A time of …
Very sad that our local hospital will not stand alone against Gov Brown and
her mandates , which aren’t Laws. The administration needs to stand with the staff that do not want to participate in a experimental drug.
I went into the ER 5/1721 around 8pm. I was crying and in a lot of pain. I was put into a room in the hospital around 11pm after having some tests done. Scott Levitt was my ER Doctor that came in to see me and take care of me. I was looking …
This has been a rough time for me. I was diagnosed with stage 3 cancer and had emergency surgery. Unfortunately, I had to endure a second surgery which was complicated due to my severe malnutrition which left me unable to heal properly and …
3.5 hrs and counting my son has noit been seen. I can see the ambulance bay from here they have had two ambulances and the waiting room is empty. I absolutely hate this place I could have driven to eugene been seen and been back in bed. …
I just want to say how impressed I am with the level of care my mother is receiving at this hospital. They truly will do everything possible, and do not give up. I will not go into details here of the nature of my mother’s medical …
If you want to go in and be able to walk out alive go to Eugene…
If you are having a stroke call an ambulance. DO NOT GO TO MERCY ‘S EMERGENCY WALK-IN they have now clue about strokes. After being brought there by my neighbor and told I was in the car and was experiencing a stroke she was given a wheel …
I am so angry & disappointed in the treatment (or lack of) my 88 year old mother received in the ER Dept. She was unable to stand or walk, which came on suddenly. She had been fine just the day before, but her knee had given out on her & …
We went to the ER at midnight when mom was shaking uncontrollably and saying she was cold even though she had no fever. By 5 am they had processed only 4 patients from the waiting room. They always process ambulance patients immediately. …
They didn’t kill me, that’s a definite plus
This is the worst hospital ever! Make the drive to Eugene or Medford. I went there and never even was examined. They just prescribed antibiotics. Well it got worse and now I’m about to do what I should have done in the first place and drive to Eugene.
These monsters left my grandma in a soaked bedpan all night, which caused her to get pneumonia. They also didn’t notice when she tried to stand up and broke her arm in the process. This all happened back in 2016 but still angers me to this day. From what I’ve seen it hasn’t gotten better!
Great rooms, birth, care. All of it was amazing. Private bathroom with jacuzzi tubs. Always checking to see what we needed and that we were comfortable. The bigs they excelled in and even the little things like the nurse (who has so much to …
I couldn’t be more ashamed and disappointed to have our only hospital in town, who claims to believe in God and even offers prayer support, to fire faithful, hard working, committed, employees because they do not want to get the Covid 19 …
Won’t answer phone.
Last time my finacee was here, his cysts had ruptured, he was in excuriating …
Stephany told me to google it when I asked to set an appointment for a doctor. Then she hung up on me. I called back and she hung up on me 5 more times. I still haven’t set the appointment and ironically I’m trying to get Anxiety …
I was seen right away in the ER. The ER Staff were wonderful! After a lab draw and CT scan I was discharged with all the knowledge and information I needed to continue my medical care! A few days later I received a follow up call just to check on me!!!l Thank you ALL for such good care!!! ❤❤❤
Apparently they need some competent help in billing!!! I keep receiving bills for things I have already paid. Literally show on my bank statement, but they cant find the payment. sent one to collections just so I could call and prove I paid it and then they dropped it. Be careful with them. Might be worth a drive to Eugene.
Where do I even begin, I’ve alway heard horror stories about Mercy and their staff but today I experienced Travis Inglis.
This was the WORST medical care I have ever received, he first added into his …
If I could give negative stars I would. If you need anything, including emergency medical care, you are better off rouging it yourself or driving to literally any other care facility. Have had multiple family members had information …
I just have to say that Mercy Hospital is one of the WORST hospitals I’ve ever been to. The staff is insensitive and I had to wait 6 hours to be seen for a serious matter and when the doctor comes in, talking a million miles an hour, talks …
The hospital Admimistration here at Mercy Hospital is horrific! The doctors and nurses that worked through CV19 we’re praised as heroes throughout this Douglas County community are now recognized only in the way if they won’t take a jab! …
I just had surgery at Mercy and want to say, it was a really great experience. It had been 10 years since I have stayed at Mercy. From pre-op to recovery I was given the best care. I never felt this way 10 years ago. Things have definitely …
Nurses called me a druggy told me not to waste time until I removed mask then seen the problem and made up a story to tell the public
Been sitting in the waiting room for 5 1/2 hrs. Funny thing is my mom and i came to hospital together. Shes was in and out. Im still waiting… Watching 10 or more people that came in after . be seen first. Im in alot of pain. Been having kidney issues and the pain just keeps getting worse
Treated my buddy very poorly. He broke his back and they told him to stop crying, and gave him no help at all aside from ibuprofen and sent him home in excruciating pain.
Ive never taken the time to write a review. CHI Mercy Hospital on almost all levels needs help. I believe they are understaffed, not adequately trained, disorganized and under equipped. These issues are the result of mediocre treatment and …
I went in tonight because a dog bit my hand. I didn’t think it was serious but after getting it cleaned up I saw how bad it was. I normally hate hospitals and I’ve never had good relations with those sticking me but tonight’s visit was …
For a hospital that is considered to be rural. I found the facility to be clean and up to date. the hospital staff and administrators were professional, polite and courteous. when the care needed could no longer be facilitated there due to …
Where to begin, Do Not Go to this meat grinder! Horrible staff, understaffed, crowded, pleas for water and restrooms’ ignored. Really Sick kids waiting 4 to 6 hours, worst ER ive ever been in.
Been waiting 2 and a half hours if I wasn’t it pain I would leave. I have been to many hospitals as I move around a lot this is the worst I have been to. The seemed well understaffed.
I’m not one to leave negative reviews or be rude in any way but I honestly wish you didn’t have to leave a star. Workers were very unsimpathetic especially Beatrice or Beatrix I forgot how to spell her name but she works at the front desk. …
Do not come here for emergency services. You will not be seen for 5+ hours and then you will stay in a room for 5+ hours with zero communication, room was dirty with dried blood on the walls
Malpractice would be an understatement, especially since I had to call 911 FROM MY HOSPITAL ROOM!
This is the worse place to have to stay in even by being admitted through ER! I …
I took my 4 year old son there tonight and the dr and all of the nurses were amazing! Dr Jacob was so great with my little guy. So patient and kind. And the nurses were amazing! They really went out of their way to make him comfortable.
This is by far the most unprofessionally run hospital that I’ve ever experienced in my life. From top to bottom it’s just terrible. Your better of traveling to Medford or Eugene for medical care.
Worst hospital ever I wouldn’t send my worst enemy to this place no one that works here cares about their patients. Make the drive to Medford or Eugene don’t waste your time at this waste of a building. Might as well remodel to another Walmart at least that would be useful.
My 4 year old son had to have x-rays this morning . He was behond nervous but as soon as we arrived everyone made him feel sooo comfortable and they all were so friendly . Starting with the sweet lady that has you check into imaging . She …
Usually I don’t talk bad about this Hospital or really leave bad reviews period. But last night was my final straw yes the nurse was amazing but the so called Doctor that was seeing my son didn’t introduce herself or who she was. Did even …
Impossible to work with. They have some great doctors and staff but ever since the hospital was acquired by a larger group its been impossible to get any consistency. There appears to be very little communication between corporate and the …
Took my 9 month old to the ER because he woke up with a fever of 104 and when I got to the front desk she had an attitude. I asked her, the nurses walking by and even the people that took his vitals if they could get some Tylenol for him …
I recently had a Cardiac Angiogram at Mercy Shaw Heart and Vascular Center at Mercy Hospital. I have never had a surgical procedure such as this before and I wanted to say that Dr. Deepika Narashimha, Cardiologist, and the staff, Diana, …
I was born at this hospital, As other reviewers said, better to drive somewhere else if you’re able, they will absolutely kill you here. They will send you home to die, they will treat you like a drug seeker. This is well known among the …