Our mission at the Holyoke Health Center is to Improve healthcare of our patients through affordable health care and comprehensive community programs to create a healthy community. … See more
Read More| Friday | 8:30AM to 4:30PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8:30AM to 4:30PM |
| Tuesday | 8:30AM to 4:30PM |
| Wednesday | 8:30AM to 4:30PM |
| Thursday | 8:30AM to 4:30PM |
505 Front St, Chicopee, MA 01013
DO NOT GO THERE!!!!CAN NEVER GET THROUGH BY PHONE, NEVER RETURN PHONE CALLS, CANCEL APPOINTMENTS WITH OUT NOTIFYING PATIENT, PERFORM UNNECESSARY DENTAL WORK AND TELL YOU NO CHARGE THEN SEND A BILL, PAY GOOD MONEY FOR ROOT CANALS/CROWNS THAT …
Quite service
They really help people.
Great healthcare and staff
Dr Matthew’s is the best
Love my doctors!
Only the pharmacy and doctors dental sucks
Nice lovely environment very friendly people
Horrible they never answered the phone
Awesome. Professional. Clean. Friendly staff
On hold 38 mins now and counting
they take care every thing on me
Horrible service nurses when you call need to be retrained
The receptionist are rude and have a big attitude.
Nice people great care and the pricing is affordable for health care
Really like my Doctor, and some of the nurses are super nice.
Whenever I call, never answers, the last time I was 30 minutes and because he hung up alone.
Love dr. Pai she is great doctor and has a wonderful personality
Chicopee health center is better than holyoke health center not so over crowded.
Haven’t had any issues, dental staff amazing and medical also.
Does anybody work here? I’ve been calling since Friday trying to make an appointment no matter when I call I can’t seem to get anyone to answer the damn phone this is ridiculous!!
Great stafggreat dentist
Wonderful team. Care about patients dental care. Explain care needed, facts, and work to resolve issues oral care for all patients even MA Health, or medicaid. Do not discriminate. 😊 …
Literally can’t even see a doctor because everyone hangs up and no one does anything ever and they lie and threaten you and just tell you to go else. Anyone who doesn’t go there currently, take the advice, keep looking.
Don’t do it. Trying to talk to a person is ridiculous, you’re on hold all the Time, the nurses don’t return your phone call. they don’t fill prescriptions on time and forget trying to talk to a doctor
Dr. Elizabeth O’Dair was right. Doctors that end up injuring the patient or complications arise from their procedure and then abandon patient and expect the primary care doctor or equivalence to manage the issue, such as pain, are …
This is a split review. The medical department is top-notch. They have helped me immensely since my stroke. The dental department on the other hand is terrible. Let me restate that. Most of the employees are fine but the head dentist is closely related to Archie Bunker.
Several years ago my husband went to their dental clinic to get his “front” teeth repaired, they repaired his chewing teeth, billed us (even though insurance covered it), and most fillings came out within two months. When we came back to …
These people are horrible. No customer service and they dont even take their own calls so it’s very hard to get ahold of anyone in the building. I scheduled a physical and they made it for holyoke instead of chicopee which I was calling. I …
Love my Doctor. The staff (Medical Assistant’s) at the front deck. Are rude and VERY unpleasant. Tried to get an appointment when I thought I have the FLU and they denied me because to much people got sick with the flu in there office. (staff) CHanging PCP
Horrible! They take forever to answer the phone to then do their best to keep the conversation under 2 minutes with no resolve, tell you they’ll call you back (6hrs later still no call back) and when you call them back (wait another 20mins …
They give appointment and they check on you an hour after so you wait so desperate in the room with your child for an hour , I don’t know how they charge to the insurance but is very crazy
This place is THE worst place I have ever experienced in my entire life when it comes to dental. Please save your time! Dental assistance are super careless and doctors are extremely incompetent
This is the worst place I have ever been to! Not only did I call about 7 times but when I finally got through, staff was rude! And explained that she could not help me or schedule an appointment. Customer service is horrible! Even in an …
(Dental clinic) Awful customer service. They don’t return calls or answer them. It was bad pre pandemic and just awful post. The pandemic has given many an excuse to be unaccountable for laziness and incompetence. Why in this day and age …
pediatrician is useless and condescending and there’s a bunch of empty headed people being on autopilot. they’re pro at not getting anything done. The pediatrician thinks since this is a poor area she just assumes you’re poor. pretty much useless
Very difficult to reach by phone. On 10/13 the main phone number was bouncing to Verizon making it appear that Chicopee Health Center didn’t pay their phone bill. Trying to figure out if an appointment can be made online like Trinity Health …
I was told I would be contacted in regards to have my wisdom teeth removed – – which has gotten infected – – as well as two root canals, yet when I called they’d just tell me to keep calling until I got an appointment. I continued to call – …
I’ve never had an issue with this health center before, I go for PCP & for my suboxone visits. Everyone’s always been very nice & pleasant. After the lockdown, however, we were forced to do telephone/face cam calls, & all was fine until …
Bad customer service, spoke with attitude when advised of a missed call due to being at work. They had left voicemail to confirm appointment and when i called back while at work they Canceled appointments and filled my appointments with …
READ THIS……
Absolutely terrible. Speaking of dental and those dental receptionist. May be …
This would be a five star review if it was solely about the dental care provided, but because Chicopee Health Center is a service provider all aspects of service must be accounted for, thus, one star. …
I went to pick up my oldest boy (40) breathing medication. His commute to work 1hour 15 minutes. So I drove out there. Very nice people. My son loves his doctor. Nice, clean and professional.
Very on Point very rare are they so busy to not get back to you in a timely fashion my PCP is awesome they care
I had an appointment yesterday for 3:00. I sat in the waiting room, with no other patients for 40m and still wasn’t called in. Absolutely ridiculous.
I haven’t been to the dentist in years due to anxiety. I called today to try to get an appointment because one of my wisdom teeth are giving me some problems, they got me an appointment within 20mins. I am writing this post because of the …
Chicopee Dental is a danger to the public’s health and should not be open. It is their practice to start dental work and not finish it. We’re talking poorly filled cavities that crumble- and they won’t make an appointment to fix their own …
I’ve been trying to get an annual physical for 2 years. I keep being told they aren’t doing any physicals except for employment. So if a have a health issue (I’m 58), I’ll have to wait until I get sick enough to be seen. So if I have …