Reputation as Dedicated Physicians Families bring their children to our hospital because we have a reputation for hiring the brightest and most dedicated physicians to help children. 94% are … See more
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The worst service I ever received. I wait in line for more than 40 minutes, and the representative never appear. The efficiency and qualities of service is miserable. There are no reminds that how long I need to wait; the voice keep saying that as soon as possible, but I wait for 40 minutes. Terrible!
This is the best hospital I have ever stepped foot in. The communication between the staff is super professional and informative for the parents. I would like to send out a special THANK YOU to Ben in the ICU who was my son’s nurse. He …
We have three children, one of our kids is extremely ill. We’ve been to many hospitals over the years, but none better than Children’s in LA. It’s not just the great doctors and well trained staff, it’s all the resources and focus on Children that makes the difference.
Wish i could give negative stars but employees are friendly, show sympathy. Now the organization between departments is the absolute worst form of communication i have ever witnessed amongst professionals , moreover those of the proclaimed …
My Daughter is there now for a transplant and the nurses on the 6th floor and in the ICU on the 3rd floor are excellent kind hearted people and my daughter has been in such great care they keep me informed on her condition they help me to …
We highly recommend the Children’s Hospital of Los Angeles. Our son Jack needed surgery on his hands. The staff were very nice and very courteous. Getting in and out can be difficult so I would plan ahead it’s Los Angeles.
Children hospital is the premeir Pediatric hospital in southern California. The have specialist in pretty much every field. We are fortunate to live near this facility and are able to take advantage of their services. The staff are always …
Dr.Mcgee did a fantastic job on my daughters cleft lip surgery! The staff made me feel welcomed and comfortable and dr really took the time to make sure everything went well thank you Dr. McGee for your outstanding work!!!
I would give them 4.5 stars if I could. I love this hospital, but the only reason I would give them half a star less is because they charge for parking. …
Nice looking hospital. Went there today for blood donation, had an appointment. After 20 minutes of waiting, they tell me that I have to spend three years in US before I can donate blood. No further explanation. I was just trying to do …
Horrible experience my son had a popped shoulder and couldn’t stop crying so we went to the emergency because you know there shouldn’t be that long of a wait but no not here dammm near 3 hours for my turn it’s unexpected
The staff and physicians are so professional, kind, and patient. You can feel the caring as soon as you step on their campus. Thank you for taking care of my family.
The doctors at CHLA are outstanding. They explain every little detail and if you don’t understand something they break everything down for you. The surgical department are very helpful
My 4 year old son had his tonsils removed here 1 week ago and it was the most pleasant experience! The doctor who performed the surgery (Dr. Dawn) along with her team of nurses were absolutely phenomenal and made my son and us feel so well …
I went in to this hospital and right off the bat I was given attitude from staff when I was in critical pain. Not only did the nurse did some experimenting on me and popped my vein but after having me wait from 830-430 to actually get some …
Hospitals are not the place you like to go – and especially with kids. CHLA makes it manageable for kids and families. Great Docs and staff in the hospital and in the clinics.
People who are complaining about this hospital have no idea what they are talking about. My son has been a patient at Children’s since he was 4 months old. He has 5 specialist and every single specialist treats my child great. All nurses …
Have been here many times with someone who has revecieved excellent care every single time he comes in. Occasionally there’s confusion because of nurses with language barriers but answers always arrive at the perfect moment and the waits are well worth the care.
I give it a five stars because my little brother is a special needs kid and since we have been there my little brother had been a lot better. The people there are so nice.
Love u guys so much from the bottom of my heart and I wish I can tell the doctors and nurses and staff that was there for me and took care of me at 9yrs old I swear I wish I can see them beautiful people because they saved my life and was …
I’m giving 2 stars first experience was when my son had surgery and the stupid mean nurse wanted us out fast. Come on now you guys need to work with children and be more patient and professional! Some doctors are nice but others are just there for the pay.
I would give this hospital zero stars worst experience I’ve ever had with a hospital I would not recommend it for anyone Providence hospital in mission hills is much better. My daughter was in nicu here for three months it was a horrible …
1 doctor for the whole hospital is insane! Got here at 11am and wasn’t seen till 5pm 6 hour wait for emergency .. guy that complained was taken put by security for telling them
We have placed our trust for years in this hospital and the guardian staff to help our son be well.
They have never let us down. Thank you CHLA for giving us some piece of mind during a critical time. You are simply the BEST!
Best place to be if your children have any health issue. Me and my wife are so thankful for all the hard work of the amazing people that works in Children’s Hospital Los Angeles.
I have more than 6 years attending to this hospital. I had a surgery in here, and the nurses took great care of me specially after I woke up from the anestesia. The doctors are no longer doctors in my opinion, they are friends. I really …
I took my son their yesterday night really is a good place to take your kids. everyone was very nice and for a parent the stress that knowing your baby sick and you don’t Know how to help can be really heavy so having a place that focus on children helps
Really great but has so many patients because of it. Too crowded. Either it needs to expand drastically, or all other hospitals need to improve drastically. 😉
This hospital is the best that I know !! My nephews Elijah Duhon past away here from plastic bronchitis but they gave him the best help and did all they could !! May God continue to bless this place.
My son was in and out of this hospital for a year and I can’t imagine a better place for him. These people know him and took the time to understand his needs as well as mine and my concerns. They have brought my son back from the brink of …
I gave birth to a beautiful baby boy(not in this hospital) took him home and I noticed my baby was super yellow and his eyes too…I took him to the doctor and told me he needed to go to the hospital because he haded jaundice and it was …
My son has cancer and is being treated here for about 2 months now I have nothing bad to say about children’s hospital by far one of the best hospitals for children and all the United States I do not know where people get their fax from and …
I called this morning for medical advice and spoke with the pediatrician on call who had a nasty attitude. I’m dealing with my child’s illness and now I have to deal with a rude doctor? So unprofessional!!
Front Desk People Always Rude And Bad Service …
When Is Not Full Is Fast,But If Is Full 4-5 Hours In The Waiting Room…
Nurses And Doctor Have Good Service With The Kids Is Rare.
They Can Do Better And It Will Be 5 Stars…
Thanks to everyone on the DQ5 team. Just wanted you all to know your amazing and appreciated. May God bless you and give you a wonderful life for being wonderful people/👼. Nurse Erin your the best. …
I have been here and it’s a great hospital. But in Altamed the receptionist are just chilling there and talking about shopping instead of paying attention. It happened that I waited 1 hour and 35 minutes my appointment was at 1:50 and they saw my daughter at 3:25 pm.
Its a home away from home to lots of families.. I’m very pleased with the wonderful staff.. Great big thanks to the Cranofacial team and our Surgeon Dr. McGee 😀 …
LIKE ONE OF THE POST SAYS DRS ARE COOL NO PROBLEM THEY COMMUNICATE THEY ASK YOU HAVE ANY QUESTIONS WHICH THEY DNT MIND ANSWERING EVEN IF YOU ASK IT IN ANOTHER WAY, BUT THE NURSES IN NICCU MOSTLY ALL SEEM LIKE THEY GOT TRAINED WITH THE …
The wait time here is so ridiculous. The doctor spoke to me rude. I cannot believe I got denied a mask for my daughter even though she was coughing. Practically been here waiting forever. So irritating
Awesome hospital they are professionals and know what they are doing . Thank you for finding out what my Granddaughter had and treating her to get better even after Valley childrens hospital in madera couldn’t even help her. This hospital is where all the best doctors are at if your looking for the best for your child.
This is a incredible hospital and here the nurses are so interested to help their patient. Most of the doctors here are so knowledgeable and experienced and there are also of pathologist here. My one of family member who fall in stroke and …
There’s no other place like #CHLA at least non that our daughter has visited. The amount of attention and love they give their patients you just can’t put into words…..
Love this Hospital when my Dougther was born she was transferred there n had a open heart surgery she been thrue 3 open heart surgerys doctorter there are great thank u to them my Dougther is alive right now wouldn’t change this Hospital for nothing.
Its a good hospital but if its not a “real” emergency then download a few games on your phone because you’ll have to wait HOURS. i have had 2 surgeries here and they went great!
An excellent hospital for the care of kids. The staff is great and always willing to help. They sing to the kids and make every attempt to help the kids feel welcome. Their standard of care is well above average. If your kids need to go to a hospital, this is the one.
The medical care at this hospital was excellent, but they overbilled us. I have been trying for six months now to get the refund of $1140 but to no avail. I’ve called a bunch of times and spoken to several people, but they still cannot tell …
Loved the care and service that was provided to my son. Only set back is their scheduling. My doctor put in the order in January of 2016 and the fastest appointment they said they could give me was Dec 5, 2016. Ridiculous if you ask me.
I love this place so much! I met many different doctors and nurses! I was here for a month due to a stroke I had. Being here for that period of time made me realize that I want to become a registered nurse. This place rocks!!!
This place saved my 4 year old daughter’s life. She had a life-threatening, very rare disease and they found out what it was and now she is 100% better. This hospital is the top hospital in the United States for helping children. I loved it here and they ere so nurturing.
The staff is super friendly. The wait time isn’t long what so ever and they treat every child like it’s their own. I met a very helpful and friendly nurse named David who has helped my son with all his needs while being as polite as possible. I couldn’t have asked for a better hospital to treat my son in. I Highly recommend it.
There are many positives and negatives to being at such a large hospital. I am very thankful for everything they have done, yet I am slightly disappointed in the communication between staff/teams.
Since we got here at children’s hospital from palmdale regional hospital are experience has been awesome every one has been so sweet Sean and paz were the first ones to take care of my daughter after change of shift all the new …
Good hospital for children. Really good doctors and nurses. And very caring and friendly care partners and staff. If for any reason you need to stay the night im sure you’ll feel safe.They have a little church for anyone who is religious and two water falls right outside so you can go sit and get some fresh air.
When Valet parks your car make sure you dont have ANY valuables in your car. They will for sure take it. Your better off parking the car yourself. Trust me. My sister left her wallet by accident in the car and she came back it was gone. …
Horrible Service……..the worst service ever from a medical facility. No sense of urgency or compassion.
Lack of follow up, especially when dealing with children.
Shame on Children’s Hospital!!!!!!
I am speaking on behalf of my nephew who is to small to speak for him self my nephew who has been a patient these past two weeks Not only has his treatment and answers been delayed but , The overall care of my nephew by the nurses and …
Love this Hospital the Nurses on the 5th floor are amazing everyone is helpful and friendly Thanks for taking care of my son…The surgery went great thank you JESUS
I have had two grandchildren admitted here. The nurses are amazing not only do they give great care to the kids but they do their best to help out the parents. There is no other place like here
Staff are very nice and helpful they made me and my son feel so welcomed especially when he had surgery it’s a very good hospital doctors are great as well .
Hospital is clean , and they don’t take long to see my son if he has a check up or if he’s in the emergency room .
I may have posted a similar review over the years, but my sentiments have never changed, and I’ll never cease being grateful.
Dr. Joseph Church, his colleagues, and all the dedicated staff SAVED MY SONS …
This place has everything any child and parent wants and needs. Best service, and amazing nurses, doctors, and staff. If your child or anyone you know needs a doctor definitely go here.
Amazing care!!!! I was so impressed by all the staff here! They took amazing care of my daughter and made sure my husband and I were taken care of as well!
Hello everyone,
I am just writing this review to see if I can get some help. My daughter is at Kaiser hospital and had aspiration neophobia. They want to place a Trach on her. I don’t feel write about this. Can some one please lead me in the rite detection.
I do not recommend the service is extremely horrible. Do you need to take your child almost dying in order to be treated? Is a pediatrician referral really needed if your child is in pain, what is the point of a children’s hospital if the doctors aren’t wanting to help a child in need.
I constantly work with CHLA they are great. Only reason I didn’t give 5 stars is because pulmonary dept is horrible to reach never returns calls and takes weeks to get anything clarified. Case managers for pulmo dept are not great either. I …
Took my daughter and i was there more then 8 hours and nobody saw her and new Patient we’re coming and they were getting him an admit it and my daughter not and I asked the nurse what’s going on and she said that if I didn’t like it I could go to another hospital so that’s what I did.
Told me exactly what my little brother had as soon as they took out blood very happy that this hospital exist and is around great service very good kids to get medical attention
This place is so amazing. I’ve been bringing my son here for sixteen years for multiple surgeries and I’m amazed every time by their quality of care and personal touch with every patient. I wouldn’t take him anywhere else, and I will be forever grateful for everyone that works there.
Best hospital! When I was younger I was in and out of the hospital do to surgery and if it wasn’t for all the great doctors and nurses I wouldn’t be able to walk they changed my life for the best
The high review scores are deserved for the most part. This is a renowned hospital.
What you need to pay close attention to is your security, especially your …
Thank You for your help my son did have stomach problems. A Doctor relieved him. I still practice the techniques used to save his life. Now we’re battling a Otis Media and if I could bring him there I would. Any referral would be appreciated.
The doctors and nurses are very compassionate and caring. They made my baby and I feel very comfortable during her care there. I will be forever grateful. Thank you.❤❤❤❤❤
My son and I were there on the 11 of July to the 13th. I can’t express how grateful I am for this hospital!!! The commodities and the care the staff gives!!! I can’t say enough!!! I am eternally grateful for their service and kindness! And the food was sooo good!!!
Love love this doctors office one of the most amazing places for them to treat my children I will make a 45 min drive all the way from my home to come here so they can treat my daughters the is so loving and caring here and they have no problem taking my girls any time of the day or week
Hospital in great and great people the service is fantastic.. the only thing is sometime they make you wait so long the i have experience that they forgot my appointment when I was inside the waiting room😔 but they still great hospital 👍 …
There’s so many kids here with high fevers and just very sick. The wait time is ridiculous. There’s patients here that have been here since 9am. Right now is 6:09pm. They still have not been seen. I’ve been here since 2:45pm they have only taken her temperature and pressure. They need to do better. This is unacceptable.
Genetics dept won’t submit lab order for my daughter because they said that it’s the PCPs duty to do it even though the one requesting it IS the genetics doctor 🤦♀️ …
Give blood! This place is a God send. Staff, and I mean the whole staff, security, janitorial, food workers, nurses, doctors…I mean everybody ARE OUTSTANDING!
My daughter had heart surgery here, I am extremely happy with the results. The staff was very kind and the facilities were amazing. The cafeteria is decent and had plenty of room. There is a coffee shop which serves Starbucks coffee. There are ATMs located on the ground floor. The area is very clean and there is plenty of parking.
I was very disappointed in the experience my family and i had on Thursday, the security treated my child’s father as if we were terrorists. One parent is allowed due to Corona….Which makes no sense because the other parent is forced to …
I was there for 8 days and they were super friendly this place needs more than five stars it needs 100 stars I love this place it saves children’s lives there superheros and they don’t have super powers this place is the best children’s hospital in the world they deserve 7,0000 stars 😘😘😘😘😘 …
best hospital ever💕 great care for my little brother whom is like a son to me hes my baby my everything and he is now 11 i took my son in feb great service helpful, 💕🙏 …
As a parent I hope no one has a kid with any health issue, CHLA is the best place for care. I will start from reception to labs to nurses to doctors they are all super hero’s we have been coming here for 17 years for our son.The care and …
First off all I would like to thank the whole emergency Team 🙏Excellent service fast and professional smiles all around truly a blessing to have a staff like that👍 …
We Loved This Hospital But Today We Left Very Disappointed i told The staff all My concerns and Yet she referred me to my daughters primary health care when i had already told her i had already taken her. I thought hospital was our second …
I have to give CHLA a five star rating because they saved me during my first year or so of life. My parents were immigrants in their 20s, uninsured, and poor in the 90’s, so they couldn’t afford the procedure to correct my congenital heart …
The star is for Dr. Agurs. This hospital is terrible and needs a big improvement. I am wonder how this hospital is still in business and who is the one that hires because they need to be fired. I file so many complaints and all I get is an Im sorry well this is not good enough.
Honestly I don’t know where to start so I am a failed transition I had to be on time and make my appointments for 2 years straight! after being negligent as a teen missing appointments mostly I was a teen I had no means of transport and …
Hi my daughter was in the ER yesterday from 11:30pm till 7:30 this morning and although I have been coming here with her for years and I do love her Doctors,I was so disappointed on the service my daughter got .Judging from some of there …
I’m currently at this hospital now been here since 11pm 11/28/21 it’s now 530 am 11/29/21im just now seeing a doctor. Ummm I would highly recommend you to not bring your children to this hospital these people are clearly overwhelmed an …
Took 7 hours to put my daughter in a room to be told there is only one doctor and that it will take more time because there is people ahead of me and they don’t know how much longer …
It’s very sad how the er nurses are very rude! When you have a question, the first thing they say is I’m not your nurses. I took my son today and i was their for 7 hours and they didn’t find out why my baby has fever and diarrhea. This is a …
This is the best best hospital! I brought my son here and they treated him as there own! All the nurses, doctors and staff are all so kind and generous and helpful!!! They made dam sure that my baby was alright every hour of the day, they …
In 1972 I had “Coartation of the Aorta” surgery here. This is one experience I will never forget. I would refer any child to this Hosptial. They truly care about family.
If I could give this hospital 0 stars I would do it, I know they don’t care about these reviews but the service is horrible, nurses in ER are extremely rude and always have an attitude. If you come to this hospital be prepared to wait …
The support that we have received from Children’s hospital has been outstanding! We have a 22 month old with neurological problems and Children’s hospital has been a god send! I cannot say more wonderful things about them, their staff and the care that they provide for their patients.
Tried to get an appointment for my son with his dermatologist and not only was unable to get an appointment within the next 3 months but was told it was too complicated to get another dermatologist to have him looked at, even virtually, and …
Wow this is an amazing hospital with amazing caring and patient staff they go above and beyond for you and your childrens needs! They make sure you and your children are comfortable they know whats going on every step of the way the own …
I love the doctors and nurses here and praise them for they love and passion for children in need . I can not say the same for the staff in the orthopedic dept where you check in. They seems not to fond with dealing with people and acting …
Worst hospital in the country!!!!! Stay away!!! A complete mess. Overwhelmed with patients very dirty facilities, the department staff forgets to put in medication, they are completely lost in a system that doesn’t work for multiple …
Worst hospital and only hospital near me. I took my My one year old baby to the ER. He bumped his head and had a bump, blood and swelling. Not only did I wait for 4+ hours in the waiting room, the nurse at registration told me my baby …
I just wanted to hop on here and say that I think most of these negative reviews are by people who are forgetting that we are, as a nation, going through a tough time, it’s the hardest for Hospitals, supplies, staff, attitudes etc. DONT go …
If your child or children were in and out of this place in one day you shouldn’t be allowed to give them a five stars unless your child has been here over a month or you got to experience this place for what it is with a good amount of …
this hospital doe’s not have consideration for CHILDREN
they take forever even if you are bleeding ,broken bones ,or throwing up
please do not bring you children here
The best hospital I have ever been to. First of all, I love the vibe of the hospital and it gives me and patients a welcoming feeling. It is so clean and the technology they use are advanced. I love the management and nurses of this …
I came here as a child 30 years ago for treatment. Although the treatment was tough, I loved coming to the campus because they made me feel special. My 4 year old has had problems for years that Kaiser has ignored. The experienced …
My 2 year old went in for surgery yesterday and I was completely amazed at the service that we received. From the admitting personal to the post surgery nurse, everyone made me feel like my baby was in good hands. Dr. Koempel is an amazing ENT surgeon and Dr.Tan, the anesthesiologist was wonderful. It was a smooth and successful day ☺️
Horrible customer service. No support at all! My daughter is scheduled to have surgery and CHLA called my wife and said we had to go in and take her to get a COVID test before the surgery, which is fine. However, driving to this hospital …
Front desk receptionist are rude
My 2yr and 4m are covid positive with high fever n cough when they were seen I would ask the Dr questions and she would respond with ” it’s covid 19 what do you …
Absolutely love this place since the second I walked in to the ER and my sons hospital stay all the nurses and doctors just everyone was so caring and kind and attentive made our hospital stay a-lot less scary 🥰 …
Good care of the kids. But Horrible protocols and expensive parking. That stupid protocol to only let one parent in at a time it’s completely pointless what are they trying to save if one of us has covid whats the difference if we are both …
I had to wait for 7 hours from 1:30 pm to 8:30 pm and there was no update on how long more it’s going to take. Very irresponsible place and gives you a black picture on how the medical system in USA is very ill and doesn’t have the capacity …
had a very important and stressful appointment for my daughter she wanted me and my wife to be there for her Procedure upon arriving at the hospital we wore surgical masks sanitized answered all the questions and we were told that only one …
If I could I wouldn’t even give it a star at all . My son has been sick for 8days having diarrhea and his vitals still haven’t been taken . He has been there since 10am . And hasn’t been seen at all ! …
Our experience has been nothing but wonderful. Everyone we meet is so kind and warm. You genuinely feel like every single staff member loves children which is great to see. Our doctor, Doctor Ko in the urology department helped us with our …
My son almost fainted last night took him to the emergency room and were waiting for 6 hours were told we had to wait a little longer, my husband ask how much longer and was told 3-4 hours. We ended up leaving. To see his primary care doctor.
I was AMAZED by the excellent care my little boy received in general and on the 6 floor West. Everyone there treated my boy like he was a KING!! I appreciate all the compassion to us and to others. I noticed how every team from doctors to nurses and all staff members make the child feel like they are the only one there. You all ROCK!!
Incompetent doctors and nurses. Understaffed is an understatement and those that are there are not capable to perform due to the ridiculous covid restrictions and lack of man power.
I don’t even think I can write this review without crying, but CHLA saved my son’s life. I had a knot in my umbilical cord and my son was born with no oxygen going to his brain, got very sick, and almost did not make it. CHLA rushed in …
So grateful for these skillful team of doctors and nurses who treated my baby with an emergency of a severe allergic reaction. Spent the night and was provided with the best hospitality experience. Thank you for the knowledge on keeping my …
I received a phone call yesterday asking if I wanted to have a in-home visit from the doctors to check the safety of the house and inspect and make sure everything was OK at first I was a little nervous questioning whether they believed I …
This hospital conducts human experimentation for investors causing purposeful disabilities for profit. The Department of Neurology with the assistance of neurosurgery mutilates marginalized babies brains so the hospital can profit. This is …
Took down my negative review because after calling their complaint department they assisted me and assured me they would handle all my issues and they did. They guided me step by step & helped me figure out why I was misinformed about my …
This hospital is horrible and needs a big improvement. Word of advice stay away !!! That stupid protocol to only let one parent in at a time it’s completely pointless whats the difference if we will be in the waiting room filled with many …
Thank you for your help! Your dedication to your work, your support and understanding of parents! We came in with vomiting child after a long flight and have been treated in 30 minutes! My son left the hospital on his own ready to go for pancakes!
I love the children’s emergency place they treated my son so kindly and they all loved him.
From olive view he got transfer to children’s hospital & since we got there they …
Worst hospital to take your kid too in an emergency!! You would think because your bringing them to a children’s hospital your kid will be in good hands ! Wrong . Worst place I could have taken my daughter for a fractured arm !!! She waited …
The receptionist during the week are horrible here.They are no help and extremely rude. One of the receptionist name Ana she has no manners and she is not polite at all she should not even be working here with kids.
I had an appointment at 1:30pm I was here at 11am driving all the way from Bakersfield which is almost 3 hours away not including time for traffic. However, we were the last patient leaving the hospital at 7pm. This is clearly ridiculous. …
I am able to walk today because of the treatment I received as a child after being diagnosed with a neoplastic disease. I always received great care from all staff. Thank you CHLA
We come to Emergency room 9:45pm Saturday, we here Sunday almost 5am and my kid the have big swollen and we still waiting, I don’t think for Emergency you need to wait so long!!!
I’m giving CHLA four stars for one reason. Wait times. Waiting to see a doctor via an appointment can take months and I mean sometimes a half a year. If your child has a normal problem like a broken arm, cut, regular sickness, do not bring …
Don’t go to the Hospital during Covid times. There people wait who are there family because they want one person, which is unfair. Limiting people visitors doesn’t let them to eat at HBO cafe or somewhere else just outside like a homeless …
Honestly worst hospital in the area. We brought our daughter in to the ER at 1pm and have been waiting for 6 hours it is now 7pm. They state there is no room in the emergency room but keep taking in kids that arrived after us. They say our …
ER staff was exceptional. Unfortunately admitted to the hospital and received unbelievable care and treatment. Nurses, Doctors, child life specialist are amazing. I have nothing negative or even mildly un pleasant to say.
These doctors and nurses saved my brothers life. They helped my family get through a rough time in our lives. We will forever be grateful for this hospital. They truly genuinely do all they can.
This review is for the emergency room. My daughter had a bad cut in her finger and the urgent care doctors referred us to their emergency room. We are waiting at the emergency room for over 4 hours already and besides being checked vitals, …
I believe this place is such a wonderful place it was very crowded but everyone handled the coronavirus situation wonderfully. I went to the garden and took pictures and it’s just beautifully dedicated to children.
Very disappointed with the ER. Don’t come to this children hospital if you want to be seen in the next 12hrs, oh and only one parent can go in with the child. This hospital has to do better.
Worst service ever. I bring my children here for care and there quality of service has dropped we waited in there emergency room.12 hours. While urgent care patient where being brought in and we continued to wait.being told we are priority …
The service at this hospital is horrible… it’s understandable there is a lot of people waiting but it’s past 8 hours and still waiting to be called how is this treated as an emergency? Very disappointed with their protocol and service at this hospital go to another ER
I got my renal biopsy here and it was safe and I didn’t feel much pain. I was just little scared so I cried a lot but overall it was all good and the nurses were kind and caring.
My grandson was sent from his dr appointment to the emergency room to get his eye checked he was born 4 days ago and my daughter has a C-section and has been waiting since 2:40pm it is now 9:17pm and she is still waiting worse hospital every never coming here again.
3 star rating. Reason being is, when there was a shift change of security guards around 9, once the new security took his post not long after he came up to my wife and another lady that was there with her child if they were together, and …
My experience today in the emergency room was terrified my kids were in a car accident and the paramedics took them to Children’s Hospital I said to myself OK they’ll be OK my kids got there at 9:30 about time I got the car towed and got to …
Some of the best surgeons in the world! My Newborn grandson has to have 3 open heart surgeries Is to repair his underdeveloped heart. He was born across the street at Kaiser and then transferred to children’s hospital last night for The …
This review is Emergency room.
I came with 13 yr old son with sharp chest pain, and besides someone taking his weight, no one has even checked on him for 4 hours. When I asked how many …
You’re better off showing up at your local private clinic than showing up to this mediocre “hospital”
Want your kid to be seen by a “doctor”? get ready to wait at this hospital …
The radiology department play games by deflecting the call when you want to setup appointment. They are rude and dont give you an easy way to schedule an appointment. The call
This is the worst hospital anyone can go. They had me waiting 5 hrs and only because we have “twins” they didnt have a room for us. They called people we were ahead of in the line. Never again taking my kids to this hospital. Zero stars if i could.
Emergency room under staffed, no sick child should be waiting 10 hours plus to be seen especially with high fevers, everyone knows flu season comes this time of your a hospital of this caliber should be prepared for this time of year.
We had a very bad experience. Worse hospital ever. The nurse We were assigned to was unexperienced and she did not even check on my grandson 😞. We did not get feedback until the overnight nurse came in. How sad and this is a children’s hospital. WOW!!! …
Today on 9.29.22 at the age of nearly 22 born with a cleft palate and cleft lip was my last day walking in CHLA you guys have been nothing but good to me since birth and I thank you 🤎 …
Horrible place. Customer service is very poor, booking an appointment for a particular department is nightmare. Staff is not trained enough to is get you connected at right place. Waiting time at the hospital is INSANE. I have never seen such a poorly organized hospital till now. @google give me option for -ve stars for this hospital.
This is very bad waiting room at the emergency.someone needs to intervene here!!!!There is 7 hours or more wait time and I was referred by my sons clinic. Not enough doctors helping take care of all kids being sick with fevers. Worst emergency room experience ever!!!!mal practice for sure!!!!
It is so disappointing how much you need to wait to make sire that your kid is ok. Even though they till you that you need from 5 to 7 hours and if you can’t wait just leave and look for another hospital..OMG they are kids . My daughter has …
The waiting is a way too long all the time and the parking is all the time full and expensive …
The doctor is great tho but last time we went it was 85 degrees outside and it …
PICU doctors are amazing from Dr. Robby, Dr. Ambrish, Dr. Vanessa, Dr. Hanna, Dr. Rosenthal to nurses Richelle, Nancy. Being in the this situation is never amazing but having the professional and caring team makes one feel better knowing …
I was thinking maybe it’s a racial issue but after seeing other reviews it just the staff that’s not doing their jobs properly. Came in for a mental health assessment checked in at 6:26 pm it’s now 3:49 am and we haven’t been put in a room …
The emergency department is a JOKE . Many nurses and doctors in that department are heartless , they’re on a routine schedule once you waited sooooo long to see them there just tryna diagnosis whatever it is asap without taking the time to …
Emergency dept review.
4 hour wait for the WORST triage ive ever received. I am a Pediatric ICU nurse. ( i tried not to impose) but These nurses are ok with half done vitals “ oh the …
What a nightmare the ER is you have to wait 12-15 hours to get someone to give you some help . We are treating kids ( some like mine with anxiety they can’t wait all that time) is so frustrating. So thank you for treating our kids like grown ups what a wonderful way to make them grow up
I’m loosing faith in the health care system, especially for the low income community. They treat us like trash. My daughter had a severe fever and was vomiting so I took her to the ER. They said it was a 8-10 hour WAIT. The disappointment …
Emergency at this hospital is a big mess under staffing issue and long wait at the end you don’t even see the doctor and nurse practitioner Christine Chang is not knowledgeable about the cause of emergency. Run 1 test and make bad guess …
Took my child to ‘Childrens Hospital Los Angeles’ E.R. after previously taking her to 3 different ER’s with no answer. ER can take hours, so bring snacks. I explained her situation & the doctor didn’t turn her away. They gave her a room, …
The service is getting worse and worse everytime.when U ask them how much more time to wait they don’t have an answer children can be really sick and they don’t even care. They need more staff working there. They make u wait and wait …
Do not come here if your child has complex medical issues. Please go somewhere else. Both of my children have been neglected of care for their conditions for months going on for a year now. Disappointed with how they treat their patients …
Waited for 2 hours and didn’t even bother taking my sons vitals so I left. I went in because my son had a cough and fever for 5 days like others have mentioned in the reviews they have no consideration the wait time was 10 hours from what I …
My daughter was in children’s hospital, she was transferred directly to children’s hospital after birth 2/22/22 and she passed away on 3/3/22. I truly believe and know in my heart that it was negligence on the NICU nurses fault. They put …
They saved my newborn daughter’s life. When I’m able to update/edit this review with adequate detail and care, I will. We are still reeling from my baby’s surgery, but I wanted to put some small notation in the universe of our gratitude and …
Starting last Monday, I had been vomiting and having excruciating stomach pain. After a week with of going to several E.Rs and urgent care, I finally went to my primary pediatrician. The doctor told me this could not wait and that I had …
I’m a teenager, it’s been about 4-5 days since I got sick. I’m still feeling sick today December 8, 2022. These past few days I have had a running nose, my heart beats a little fast when I do something, I can’t breathe very well, I feel …
For being a childrens hospital its a joke , everytime i come here with my son in severe pain they make us wait over 4hrs to get seen while ppl that arrived after us get seen before us!! Not right this place is a joke for hospitality
All the nurses and care partners and doctors were amazing. My baby felt so comfortable as well as myself and my husband who slept great on the pull out couch. We were welcomed quickly. Nurses in and out but do not bug when you’re asleep. Food options for my son were great and they got us out of there fast.
Thank you CHLA
Dr’s are awesome. Surgery went well. Pharmacy was horrible. Waited an hour being told hey its almost ready… just to watch them after over an hour of waiting say, by the way we don’t have the medication. Generally pharmacy will hyper focus …
My daughter is afflicted with a rare genetic disease. She was initially treated at Harbor UCLA but her condition was not addressed properly, specially as she was getting ready to be discharged. …
ER Waiting time is long, but once my son was seen the doctor was great. Nurses a little careless but it’s the first time this happens. People in the waiting room looking for some snacks at the vending machine but it’s empty. It’s been like …
The best place for children were they care and concentrate on from babies to teens
The worst service I ever received. I wait in line for more than 40 minutes, and the representative never appear. The efficiency and qualities of service is miserable. There are no reminds that how long I need to wait; the voice keep saying that as soon as possible, but I wait for 40 minutes. Terrible!
This is the best hospital I have ever stepped foot in. The communication between the staff is super professional and informative for the parents. I would like to send out a special THANK YOU to Ben in the ICU who was my son’s nurse. He …
Lovely doctors, nurses and staff. Friendly environment for kids.
Some Doctor are very rude, they don’t know how to treat the patient and family with compassion. They shouldn’t be working with children’s.
We have three children, one of our kids is extremely ill. We’ve been to many hospitals over the years, but none better than Children’s in LA. It’s not just the great doctors and well trained staff, it’s all the resources and focus on Children that makes the difference.
Wish i could give negative stars but employees are friendly, show sympathy. Now the organization between departments is the absolute worst form of communication i have ever witnessed amongst professionals , moreover those of the proclaimed …
It is the best place for our kids emergencies and care.
My Daughter is there now for a transplant and the nurses on the 6th floor and in the ICU on the 3rd floor are excellent kind hearted people and my daughter has been in such great care they keep me informed on her condition they help me to …
We highly recommend the Children’s Hospital of Los Angeles. Our son Jack needed surgery on his hands. The staff were very nice and very courteous. Getting in and out can be difficult so I would plan ahead it’s Los Angeles.
I have a little girl here
Children hospital is the premeir Pediatric hospital in southern California. The have specialist in pretty much every field. We are fortunate to live near this facility and are able to take advantage of their services. The staff are always …
Staff were awesome and everyone there made my stay better,Best service!!!
Dr.Mcgee did a fantastic job on my daughters cleft lip surgery! The staff made me feel welcomed and comfortable and dr really took the time to make sure everything went well thank you Dr. McGee for your outstanding work!!!
Don’t go to this hospital, go to elsewhere..
The hospital staff didn’t pay enough attention and care about my daughter which she was really sick.
Service was excellent, every whereabouts was spotless clean, and very nice how theyprovide entertainment to ease the pain of my child.
Emergency heard my baby not being able to breathe and still send us home with NO PRESCRIPTION no nothing. Wouldn’t recommend
I would give them 4.5 stars if I could. I love this hospital, but the only reason I would give them half a star less is because they charge for parking. …
amazing they saved my little sisters life. they treated her like a princess and they have really good food
I always take my daughter here and they always treat us amazing.
Clean and safe
Friendly Staff
You have to pay for parking
If I could only use one word to describe Children’s Hospital, I would use…MAGICAL. If you are an employee of C.H. I Thank You.
I just love this place my son had his tonsils removed as well as tubes in his ears by Doctor Dawn. She’s the best!
doctor was extremely rude, didn’t do anything, waiting for a simple strep test ended up waiting over two hours still never got it done had to leave!!!
Nurses were very nice and same for doctors. Thank you chla
Nice looking hospital. Went there today for blood donation, had an appointment. After 20 minutes of waiting, they tell me that I have to spend three years in US before I can donate blood. No further explanation. I was just trying to do …
Horrible experience my son had a popped shoulder and couldn’t stop crying so we went to the emergency because you know there shouldn’t be that long of a wait but no not here dammm near 3 hours for my turn it’s unexpected
Very friendly professionals and with modern technology to care for pediatric patients.
Great place the children Hospital save lives. !
The staff and physicians are so professional, kind, and patient. You can feel the caring as soon as you step on their campus. Thank you for taking care of my family.
The doctors at CHLA are outstanding. They explain every little detail and if you don’t understand something they break everything down for you. The surgical department are very helpful
My 4 year old son had his tonsils removed here 1 week ago and it was the most pleasant experience! The doctor who performed the surgery (Dr. Dawn) along with her team of nurses were absolutely phenomenal and made my son and us feel so well …
I tried talking to a patient there that I know and one of the nurses said that if the patient has my number, have her call me
I went in to this hospital and right off the bat I was given attitude from staff when I was in critical pain. Not only did the nurse did some experimenting on me and popped my vein but after having me wait from 830-430 to actually get some …
Hospitals are not the place you like to go – and especially with kids. CHLA makes it manageable for kids and families. Great Docs and staff in the hospital and in the clinics.
the doctors are the best and the floor staff the best but the ER suck all off them
Best place for kids care!!
My son is a patient here and the treatment by doctors and nurses are excellent.
People who are complaining about this hospital have no idea what they are talking about. My son has been a patient at Children’s since he was 4 months old. He has 5 specialist and every single specialist treats my child great. All nurses …
Amazing people, doctors and nurses are the finest you can get , thanks for an amazing experience!!
Have been here many times with someone who has revecieved excellent care every single time he comes in. Occasionally there’s confusion because of nurses with language barriers but answers always arrive at the perfect moment and the waits are well worth the care.
I give it a five stars because my little brother is a special needs kid and since we have been there my little brother had been a lot better. The people there are so nice.
Best hospital in LA
The Doctors And Nurses Are Very Friendly
Best service, only hospital I trust for my kids.
Love u guys so much from the bottom of my heart and I wish I can tell the doctors and nurses and staff that was there for me and took care of me at 9yrs old I swear I wish I can see them beautiful people because they saved my life and was …
Absolutely amazing! They saved my life twice! Everyone from the surgeons to the room cleaners have the absolute best hearts! I highly recommend them!
As a former patient most doctors and nurses were absolutely amazing with patients and their families. Couldn’t recommend this hospital more.
I’m giving 2 stars first experience was when my son had surgery and the stupid mean nurse wanted us out fast. Come on now you guys need to work with children and be more patient and professional! Some doctors are nice but others are just there for the pay.
I would give this hospital zero stars worst experience I’ve ever had with a hospital I would not recommend it for anyone Providence hospital in mission hills is much better. My daughter was in nicu here for three months it was a horrible …
1 doctor for the whole hospital is insane! Got here at 11am and wasn’t seen till 5pm 6 hour wait for emergency .. guy that complained was taken put by security for telling them
I love this beautiful place.It changed my life, along with my baby daughter’s.Thank You Dr.Borchard from Bernardino Family
We have placed our trust for years in this hospital and the guardian staff to help our son be well.
They have never let us down. Thank you CHLA for giving us some piece of mind during a critical time. You are simply the BEST!
Best place to be if your children have any health issue. Me and my wife are so thankful for all the hard work of the amazing people that works in Children’s Hospital Los Angeles.
I have more than 6 years attending to this hospital. I had a surgery in here, and the nurses took great care of me specially after I woke up from the anestesia. The doctors are no longer doctors in my opinion, they are friends. I really …
Awesome hospital! I was there as a teenager and I had the most amazing and memorable experience.
We have been here 7 months and still here! We couldn’t ask for a better place to be with our son. Everyone here is like family. Excellent care!
I took my son their yesterday night really is a good place to take your kids. everyone was very nice and for a parent the stress that knowing your baby sick and you don’t Know how to help can be really heavy so having a place that focus on children helps
The sweetest staff that trully gets to know your child and does their best to cure them.
Really great but has so many patients because of it. Too crowded. Either it needs to expand drastically, or all other hospitals need to improve drastically. 😉
This hospital is the best that I know !! My nephews Elijah Duhon past away here from plastic bronchitis but they gave him the best help and did all they could !! May God continue to bless this place.
It a great helpful and awesome hospital and great staff This is my dream job to help kids with cancer😇😇😇😇😇😇😇😇 …
My son was in and out of this hospital for a year and I can’t imagine a better place for him. These people know him and took the time to understand his needs as well as mine and my concerns. They have brought my son back from the brink of …
I love this hospital been coming here for over 12 yrs with the crainofacial team their the best.
I gave birth to a beautiful baby boy(not in this hospital) took him home and I noticed my baby was super yellow and his eyes too…I took him to the doctor and told me he needed to go to the hospital because he haded jaundice and it was …
We ❤️ CHLA!
They have taken care of my girls so well here.
The Doctors, Nursers and staff are all the best humans around.
Thank you!
My son was taken there at birth saved his life.intensive care neonatal 1991,best nurses staff that really CARE for your childs care.thank you chla
My son has cancer and is being treated here for about 2 months now I have nothing bad to say about children’s hospital by far one of the best hospitals for children and all the United States I do not know where people get their fax from and …
I called this morning for medical advice and spoke with the pediatrician on call who had a nasty attitude. I’m dealing with my child’s illness and now I have to deal with a rude doctor? So unprofessional!!
The best hospital I ever wen too with my family
Very helpful and professional staff. They are always ready and attentive
Front Desk People Always Rude And Bad Service …
When Is Not Full Is Fast,But If Is Full 4-5 Hours In The Waiting Room…
Nurses And Doctor Have Good Service With The Kids Is Rare.
They Can Do Better And It Will Be 5 Stars…
Thanks to everyone on the DQ5 team. Just wanted you all to know your amazing and appreciated. May God bless you and give you a wonderful life for being wonderful people/👼. Nurse Erin your the best. …
Love this hospital they’ve taken care my daughter there. Dr. Urata and Dr. Magee in plastic surgeon does an amazing job.
I have been here and it’s a great hospital. But in Altamed the receptionist are just chilling there and talking about shopping instead of paying attention. It happened that I waited 1 hour and 35 minutes my appointment was at 1:50 and they saw my daughter at 3:25 pm.
Its a home away from home to lots of families.. I’m very pleased with the wonderful staff.. Great big thanks to the Cranofacial team and our Surgeon Dr. McGee 😀 …
LIKE ONE OF THE POST SAYS DRS ARE COOL NO PROBLEM THEY COMMUNICATE THEY ASK YOU HAVE ANY QUESTIONS WHICH THEY DNT MIND ANSWERING EVEN IF YOU ASK IT IN ANOTHER WAY, BUT THE NURSES IN NICCU MOSTLY ALL SEEM LIKE THEY GOT TRAINED WITH THE …
Best Hospital everyone is so nice and friendly!
Never pick up the phone. All i need to do is change the appointment which is what they requested & reaching them is almost impossible.
The Hospital took care of my children since the day they where born. Love this Hospital.
so very grateful this place help keep my daughter alive after going into carriact arrest at the age of just 3 month’s
It’s no better place than this hospital for the kids when they are sick and the nurses and doctors are doing the best for your kids
The wait time here is so ridiculous. The doctor spoke to me rude. I cannot believe I got denied a mask for my daughter even though she was coughing. Practically been here waiting forever. So irritating
Awesome hospital they are professionals and know what they are doing . Thank you for finding out what my Granddaughter had and treating her to get better even after Valley childrens hospital in madera couldn’t even help her. This hospital is where all the best doctors are at if your looking for the best for your child.
This is a incredible hospital and here the nurses are so interested to help their patient. Most of the doctors here are so knowledgeable and experienced and there are also of pathologist here. My one of family member who fall in stroke and …
There’s no other place like #CHLA at least non that our daughter has visited. The amount of attention and love they give their patients you just can’t put into words…..
Love this Hospital when my Dougther was born she was transferred there n had a open heart surgery she been thrue 3 open heart surgerys doctorter there are great thank u to them my Dougther is alive right now wouldn’t change this Hospital for nothing.
Its a good hospital but if its not a “real” emergency then download a few games on your phone because you’ll have to wait HOURS. i have had 2 surgeries here and they went great!
An excellent hospital for the care of kids. The staff is great and always willing to help. They sing to the kids and make every attempt to help the kids feel welcome. Their standard of care is well above average. If your kids need to go to a hospital, this is the one.
The medical care at this hospital was excellent, but they overbilled us. I have been trying for six months now to get the refund of $1140 but to no avail. I’ve called a bunch of times and spoken to several people, but they still cannot tell …
Loved the care and service that was provided to my son. Only set back is their scheduling. My doctor put in the order in January of 2016 and the fastest appointment they said they could give me was Dec 5, 2016. Ridiculous if you ask me.
I love this place so much! I met many different doctors and nurses! I was here for a month due to a stroke I had. Being here for that period of time made me realize that I want to become a registered nurse. This place rocks!!!
The best hospital for children, clean up to date and friendly staff.
Waiting time in this hospital is ridiculous. More than 8hrs and still not seen by the Dr.
This place saved my 4 year old daughter’s life. She had a life-threatening, very rare disease and they found out what it was and now she is 100% better. This hospital is the top hospital in the United States for helping children. I loved it here and they ere so nurturing.
The staff is super friendly. The wait time isn’t long what so ever and they treat every child like it’s their own. I met a very helpful and friendly nurse named David who has helped my son with all his needs while being as polite as possible. I couldn’t have asked for a better hospital to treat my son in. I Highly recommend it.
There are many positives and negatives to being at such a large hospital. I am very thankful for everything they have done, yet I am slightly disappointed in the communication between staff/teams.
Since we got here at children’s hospital from palmdale regional hospital are experience has been awesome every one has been so sweet Sean and paz were the first ones to take care of my daughter after change of shift all the new …
The best hospital for kids in California, the only place I take my son when is an emergency. Love the doctors and nurses.
I love this hospital my daughter had really good care.
Good hospital for children. Really good doctors and nurses. And very caring and friendly care partners and staff. If for any reason you need to stay the night im sure you’ll feel safe.They have a little church for anyone who is religious and two water falls right outside so you can go sit and get some fresh air.
Children’s hospital is awesome and greater than I thought. Thank you for been nice and helpful.
When Valet parks your car make sure you dont have ANY valuables in your car. They will for sure take it. Your better off parking the car yourself. Trust me. My sister left her wallet by accident in the car and she came back it was gone. …
Horrible Service……..the worst service ever from a medical facility. No sense of urgency or compassion.
Lack of follow up, especially when dealing with children.
Shame on Children’s Hospital!!!!!!
Very clean place , staff was very kind and helpful ,easy to find , the only thing is the hospital is so big you need to walk with a map
I am speaking on behalf of my nephew who is to small to speak for him self my nephew who has been a patient these past two weeks Not only has his treatment and answers been delayed but , The overall care of my nephew by the nurses and …
Love this Hospital the Nurses on the 5th floor are amazing everyone is helpful and friendly Thanks for taking care of my son…The surgery went great thank you JESUS
I have had two grandchildren admitted here. The nurses are amazing not only do they give great care to the kids but they do their best to help out the parents. There is no other place like here
Staff are very nice and helpful they made me and my son feel so welcomed especially when he had surgery it’s a very good hospital doctors are great as well .
Hospital is clean , and they don’t take long to see my son if he has a check up or if he’s in the emergency room .
I may have posted a similar review over the years, but my sentiments have never changed, and I’ll never cease being grateful.
Dr. Joseph Church, his colleagues, and all the dedicated staff SAVED MY SONS …
This place has everything any child and parent wants and needs. Best service, and amazing nurses, doctors, and staff. If your child or anyone you know needs a doctor definitely go here.
Amazing care!!!! I was so impressed by all the staff here! They took amazing care of my daughter and made sure my husband and I were taken care of as well!
Very supportive and caring doctors and nurses. Very nice people. Best hospital ever 💖 …
Hello everyone,
I am just writing this review to see if I can get some help. My daughter is at Kaiser hospital and had aspiration neophobia. They want to place a Trach on her. I don’t feel write about this. Can some one please lead me in the rite detection.
I do not recommend the service is extremely horrible. Do you need to take your child almost dying in order to be treated? Is a pediatrician referral really needed if your child is in pain, what is the point of a children’s hospital if the doctors aren’t wanting to help a child in need.
My daughter was their and all i can say is the best hospital that i had went they do their job super great they are the best
My son a patient her n all his doctor treate him so nice n they r so helpful n with us too on everything thank u
I constantly work with CHLA they are great. Only reason I didn’t give 5 stars is because pulmonary dept is horrible to reach never returns calls and takes weeks to get anything clarified. Case managers for pulmo dept are not great either. I …
So bad I came at 2:45am and got out a 1:00pm really bad service
Took my daughter and i was there more then 8 hours and nobody saw her and new Patient we’re coming and they were getting him an admit it and my daughter not and I asked the nurse what’s going on and she said that if I didn’t like it I could go to another hospital so that’s what I did.
Ccp police at the door. You’ll need the new entry passport.
Told me exactly what my little brother had as soon as they took out blood very happy that this hospital exist and is around great service very good kids to get medical attention
This place is so amazing. I’ve been bringing my son here for sixteen years for multiple surgeries and I’m amazed every time by their quality of care and personal touch with every patient. I wouldn’t take him anywhere else, and I will be forever grateful for everyone that works there.
I had surgery here once and they did a really good job!! The staff is super nice, plus the pudding is really good haha.
Best hospital! When I was younger I was in and out of the hospital do to surgery and if it wasn’t for all the great doctors and nurses I wouldn’t be able to walk they changed my life for the best
The high review scores are deserved for the most part. This is a renowned hospital.
What you need to pay close attention to is your security, especially your …
Thank You for your help my son did have stomach problems. A Doctor relieved him. I still practice the techniques used to save his life. Now we’re battling a Otis Media and if I could bring him there I would. Any referral would be appreciated.
For the children are the best and world I give them my happiness to keep there smiles on for them and family.
The doctors and nurses are very compassionate and caring. They made my baby and I feel very comfortable during her care there. I will be forever grateful. Thank you.❤❤❤❤❤
My son and I were there on the 11 of July to the 13th. I can’t express how grateful I am for this hospital!!! The commodities and the care the staff gives!!! I can’t say enough!!! I am eternally grateful for their service and kindness! And the food was sooo good!!!
Love love this doctors office one of the most amazing places for them to treat my children I will make a 45 min drive all the way from my home to come here so they can treat my daughters the is so loving and caring here and they have no problem taking my girls any time of the day or week
Hospital in great and great people the service is fantastic.. the only thing is sometime they make you wait so long the i have experience that they forgot my appointment when I was inside the waiting room😔 but they still great hospital 👍 …
There’s so many kids here with high fevers and just very sick. The wait time is ridiculous. There’s patients here that have been here since 9am. Right now is 6:09pm. They still have not been seen. I’ve been here since 2:45pm they have only taken her temperature and pressure. They need to do better. This is unacceptable.
Its a good place to take the kids
Ridiculous wait time in the er…
This will be the last Time bringing my children here PERIOD.
Genetics dept won’t submit lab order for my daughter because they said that it’s the PCPs duty to do it even though the one requesting it IS the genetics doctor 🤦♀️ …
Give blood! This place is a God send. Staff, and I mean the whole staff, security, janitorial, food workers, nurses, doctors…I mean everybody ARE OUTSTANDING!
My daughter had heart surgery here, I am extremely happy with the results. The staff was very kind and the facilities were amazing. The cafeteria is decent and had plenty of room. There is a coffee shop which serves Starbucks coffee. There are ATMs located on the ground floor. The area is very clean and there is plenty of parking.
ER department has been upgraded looks a lot better
I was very disappointed in the experience my family and i had on Thursday, the security treated my child’s father as if we were terrorists. One parent is allowed due to Corona….Which makes no sense because the other parent is forced to …
I was there for 8 days and they were super friendly this place needs more than five stars it needs 100 stars I love this place it saves children’s lives there superheros and they don’t have super powers this place is the best children’s hospital in the world they deserve 7,0000 stars 😘😘😘😘😘 …
best hospital ever💕 great care for my little brother whom is like a son to me hes my baby my everything and he is now 11 i took my son in feb great service helpful, 💕🙏 …
Truly bless by this hospital.
They really take care of children.
My daughter couldn’t have being in better hands. …
As a parent I hope no one has a kid with any health issue, CHLA is the best place for care. I will start from reception to labs to nurses to doctors they are all super hero’s we have been coming here for 17 years for our son.The care and …
The wait time in the ER is ridiculous. Going on 11 hours of waiting already.
First off all I would like to thank the whole emergency Team 🙏Excellent service fast and professional smiles all around truly a blessing to have a staff like that👍 …
We Loved This Hospital But Today We Left Very Disappointed i told The staff all My concerns and Yet she referred me to my daughters primary health care when i had already told her i had already taken her. I thought hospital was our second …
I have to give CHLA a five star rating because they saved me during my first year or so of life. My parents were immigrants in their 20s, uninsured, and poor in the 90’s, so they couldn’t afford the procedure to correct my congenital heart …
The star is for Dr. Agurs. This hospital is terrible and needs a big improvement. I am wonder how this hospital is still in business and who is the one that hires because they need to be fired. I file so many complaints and all I get is an Im sorry well this is not good enough.
Honestly I don’t know where to start so I am a failed transition I had to be on time and make my appointments for 2 years straight! after being negligent as a teen missing appointments mostly I was a teen I had no means of transport and …
Hi my daughter was in the ER yesterday from 11:30pm till 7:30 this morning and although I have been coming here with her for years and I do love her Doctors,I was so disappointed on the service my daughter got .Judging from some of there …
Recommend 100% our nurse and doctor were great people, just doing their usual and giving there all to help the children.
I’m currently at this hospital now been here since 11pm 11/28/21 it’s now 530 am 11/29/21im just now seeing a doctor. Ummm I would highly recommend you to not bring your children to this hospital these people are clearly overwhelmed an …
Took 7 hours to put my daughter in a room to be told there is only one doctor and that it will take more time because there is people ahead of me and they don’t know how much longer …
It’s very sad how the er nurses are very rude! When you have a question, the first thing they say is I’m not your nurses. I took my son today and i was their for 7 hours and they didn’t find out why my baby has fever and diarrhea. This is a …
This is the best best hospital! I brought my son here and they treated him as there own! All the nurses, doctors and staff are all so kind and generous and helpful!!! They made dam sure that my baby was alright every hour of the day, they …
In 1972 I had “Coartation of the Aorta” surgery here. This is one experience I will never forget. I would refer any child to this Hosptial. They truly care about family.
If I could give this hospital 0 stars I would do it, I know they don’t care about these reviews but the service is horrible, nurses in ER are extremely rude and always have an attitude. If you come to this hospital be prepared to wait …
The support that we have received from Children’s hospital has been outstanding! We have a 22 month old with neurological problems and Children’s hospital has been a god send! I cannot say more wonderful things about them, their staff and the care that they provide for their patients.
Tried to get an appointment for my son with his dermatologist and not only was unable to get an appointment within the next 3 months but was told it was too complicated to get another dermatologist to have him looked at, even virtually, and …
Wow this is an amazing hospital with amazing caring and patient staff they go above and beyond for you and your childrens needs! They make sure you and your children are comfortable they know whats going on every step of the way the own …
I love the doctors and nurses here and praise them for they love and passion for children in need . I can not say the same for the staff in the orthopedic dept where you check in. They seems not to fond with dealing with people and acting …
Worst hospital in the country!!!!! Stay away!!! A complete mess. Overwhelmed with patients very dirty facilities, the department staff forgets to put in medication, they are completely lost in a system that doesn’t work for multiple …
Worst hospital and only hospital near me. I took my My one year old baby to the ER. He bumped his head and had a bump, blood and swelling. Not only did I wait for 4+ hours in the waiting room, the nurse at registration told me my baby …
This is awesome Hospital Doctors and nurses are so kind
I just wanted to hop on here and say that I think most of these negative reviews are by people who are forgetting that we are, as a nation, going through a tough time, it’s the hardest for Hospitals, supplies, staff, attitudes etc. DONT go …
If your child or children were in and out of this place in one day you shouldn’t be allowed to give them a five stars unless your child has been here over a month or you got to experience this place for what it is with a good amount of …
this hospital doe’s not have consideration for CHILDREN
they take forever even if you are bleeding ,broken bones ,or throwing up
please do not bring you children here
The best hospital I have ever been to. First of all, I love the vibe of the hospital and it gives me and patients a welcoming feeling. It is so clean and the technology they use are advanced. I love the management and nurses of this …
I came here as a child 30 years ago for treatment. Although the treatment was tough, I loved coming to the campus because they made me feel special. My 4 year old has had problems for years that Kaiser has ignored. The experienced …
My 2 year old went in for surgery yesterday and I was completely amazed at the service that we received. From the admitting personal to the post surgery nurse, everyone made me feel like my baby was in good hands. Dr. Koempel is an amazing ENT surgeon and Dr.Tan, the anesthesiologist was wonderful. It was a smooth and successful day ☺️
Horrible customer service. No support at all! My daughter is scheduled to have surgery and CHLA called my wife and said we had to go in and take her to get a COVID test before the surgery, which is fine. However, driving to this hospital …
Front desk receptionist are rude
My 2yr and 4m are covid positive with high fever n cough when they were seen I would ask the Dr questions and she would respond with ” it’s covid 19 what do you …
Absolutely love this place since the second I walked in to the ER and my sons hospital stay all the nurses and doctors just everyone was so caring and kind and attentive made our hospital stay a-lot less scary 🥰 …
Good care of the kids. But Horrible protocols and expensive parking. That stupid protocol to only let one parent in at a time it’s completely pointless what are they trying to save if one of us has covid whats the difference if we are both …
I had to wait for 7 hours from 1:30 pm to 8:30 pm and there was no update on how long more it’s going to take. Very irresponsible place and gives you a black picture on how the medical system in USA is very ill and doesn’t have the capacity …
had a very important and stressful appointment for my daughter she wanted me and my wife to be there for her Procedure upon arriving at the hospital we wore surgical masks sanitized answered all the questions and we were told that only one …
If I could I wouldn’t even give it a star at all . My son has been sick for 8days having diarrhea and his vitals still haven’t been taken . He has been there since 10am . And hasn’t been seen at all ! …
Our experience has been nothing but wonderful. Everyone we meet is so kind and warm. You genuinely feel like every single staff member loves children which is great to see. Our doctor, Doctor Ko in the urology department helped us with our …
My son almost fainted last night took him to the emergency room and were waiting for 6 hours were told we had to wait a little longer, my husband ask how much longer and was told 3-4 hours. We ended up leaving. To see his primary care doctor.
I was AMAZED by the excellent care my little boy received in general and on the 6 floor West. Everyone there treated my boy like he was a KING!! I appreciate all the compassion to us and to others. I noticed how every team from doctors to nurses and all staff members make the child feel like they are the only one there. You all ROCK!!
Incompetent doctors and nurses. Understaffed is an understatement and those that are there are not capable to perform due to the ridiculous covid restrictions and lack of man power.
I don’t even think I can write this review without crying, but CHLA saved my son’s life. I had a knot in my umbilical cord and my son was born with no oxygen going to his brain, got very sick, and almost did not make it. CHLA rushed in …
So grateful for these skillful team of doctors and nurses who treated my baby with an emergency of a severe allergic reaction. Spent the night and was provided with the best hospitality experience. Thank you for the knowledge on keeping my …
I received a phone call yesterday asking if I wanted to have a in-home visit from the doctors to check the safety of the house and inspect and make sure everything was OK at first I was a little nervous questioning whether they believed I …
This hospital conducts human experimentation for investors causing purposeful disabilities for profit. The Department of Neurology with the assistance of neurosurgery mutilates marginalized babies brains so the hospital can profit. This is …
Took down my negative review because after calling their complaint department they assisted me and assured me they would handle all my issues and they did. They guided me step by step & helped me figure out why I was misinformed about my …
This hospital is horrible and needs a big improvement. Word of advice stay away !!! That stupid protocol to only let one parent in at a time it’s completely pointless whats the difference if we will be in the waiting room filled with many …
Thank you for your help! Your dedication to your work, your support and understanding of parents! We came in with vomiting child after a long flight and have been treated in 30 minutes! My son left the hospital on his own ready to go for pancakes!
Emergency room has me waiting more than 7 hrs already and when I asked how many people ahead of me all they said was u have more hrs to go !
My experience is
terrible with the nurse Leong Jennifer the nephrology department,
Every time I ask for my son’s blood results the nurse refuses to …
I love the children’s emergency place they treated my son so kindly and they all loved him.
From olive view he got transfer to children’s hospital & since we got there they …
Worst hospital to take your kid too in an emergency!! You would think because your bringing them to a children’s hospital your kid will be in good hands ! Wrong . Worst place I could have taken my daughter for a fractured arm !!! She waited …
The receptionist during the week are horrible here.They are no help and extremely rude. One of the receptionist name Ana she has no manners and she is not polite at all she should not even be working here with kids.
I had an appointment at 1:30pm I was here at 11am driving all the way from Bakersfield which is almost 3 hours away not including time for traffic. However, we were the last patient leaving the hospital at 7pm. This is clearly ridiculous. …
I am able to walk today because of the treatment I received as a child after being diagnosed with a neoplastic disease. I always received great care from all staff. Thank you CHLA
David is the worst receptionist
In the children’s ER
We have been here since 7pm and it’s now 4am …
We come to Emergency room 9:45pm Saturday, we here Sunday almost 5am and my kid the have big swollen and we still waiting, I don’t think for Emergency you need to wait so long!!!
I’m giving CHLA four stars for one reason. Wait times. Waiting to see a doctor via an appointment can take months and I mean sometimes a half a year. If your child has a normal problem like a broken arm, cut, regular sickness, do not bring …
Don’t go to the Hospital during Covid times. There people wait who are there family because they want one person, which is unfair. Limiting people visitors doesn’t let them to eat at HBO cafe or somewhere else just outside like a homeless …
Honestly worst hospital in the area. We brought our daughter in to the ER at 1pm and have been waiting for 6 hours it is now 7pm. They state there is no room in the emergency room but keep taking in kids that arrived after us. They say our …
ER staff was exceptional. Unfortunately admitted to the hospital and received unbelievable care and treatment. Nurses, Doctors, child life specialist are amazing. I have nothing negative or even mildly un pleasant to say.
These doctors and nurses saved my brothers life. They helped my family get through a rough time in our lives. We will forever be grateful for this hospital. They truly genuinely do all they can.
This review is for the emergency room. My daughter had a bad cut in her finger and the urgent care doctors referred us to their emergency room. We are waiting at the emergency room for over 4 hours already and besides being checked vitals, …
I believe this place is such a wonderful place it was very crowded but everyone handled the coronavirus situation wonderfully. I went to the garden and took pictures and it’s just beautifully dedicated to children.
Very disappointed with the ER. Don’t come to this children hospital if you want to be seen in the next 12hrs, oh and only one parent can go in with the child. This hospital has to do better.
Worst service ever. I bring my children here for care and there quality of service has dropped we waited in there emergency room.12 hours. While urgent care patient where being brought in and we continued to wait.being told we are priority …
The service at this hospital is horrible… it’s understandable there is a lot of people waiting but it’s past 8 hours and still waiting to be called how is this treated as an emergency? Very disappointed with their protocol and service at this hospital go to another ER
I got my renal biopsy here and it was safe and I didn’t feel much pain. I was just little scared so I cried a lot but overall it was all good and the nurses were kind and caring.
My nurse name was Sarah she was so nice and so compassionate towards my daughter and her names. She is the best nurse I have ever had. Thank you Sarah
My grandson was sent from his dr appointment to the emergency room to get his eye checked he was born 4 days ago and my daughter has a C-section and has been waiting since 2:40pm it is now 9:17pm and she is still waiting worse hospital every never coming here again.
3 star rating. Reason being is, when there was a shift change of security guards around 9, once the new security took his post not long after he came up to my wife and another lady that was there with her child if they were together, and …
My experience today in the emergency room was terrified my kids were in a car accident and the paramedics took them to Children’s Hospital I said to myself OK they’ll be OK my kids got there at 9:30 about time I got the car towed and got to …
ER sends you home with no prescriptions and don’t do any lab work on your child. At least from my experience. …
Some of the best surgeons in the world! My Newborn grandson has to have 3 open heart surgeries Is to repair his underdeveloped heart. He was born across the street at Kaiser and then transferred to children’s hospital last night for The …
This review is Emergency room.
I came with 13 yr old son with sharp chest pain, and besides someone taking his weight, no one has even checked on him for 4 hours. When I asked how many …
You’re better off showing up at your local private clinic than showing up to this mediocre “hospital”
Want your kid to be seen by a “doctor”? get ready to wait at this hospital …
Lucy working in the inpatient pharmacy is amazing! You can tell she goes the extra mile for the children.
The radiology department play games by deflecting the call when you want to setup appointment. They are rude and dont give you an easy way to schedule an appointment. The call
This is the worst hospital anyone can go. They had me waiting 5 hrs and only because we have “twins” they didnt have a room for us. They called people we were ahead of in the line. Never again taking my kids to this hospital. Zero stars if i could.
Emergency room under staffed, no sick child should be waiting 10 hours plus to be seen especially with high fevers, everyone knows flu season comes this time of your a hospital of this caliber should be prepared for this time of year.
We had a very bad experience. Worse hospital ever. The nurse We were assigned to was unexperienced and she did not even check on my grandson 😞. We did not get feedback until the overnight nurse came in. How sad and this is a children’s hospital. WOW!!! …
Friendly and helpful staff
Today on 9.29.22 at the age of nearly 22 born with a cleft palate and cleft lip was my last day walking in CHLA you guys have been nothing but good to me since birth and I thank you 🤎 …
Horrible place. Customer service is very poor, booking an appointment for a particular department is nightmare. Staff is not trained enough to is get you connected at right place. Waiting time at the hospital is INSANE. I have never seen such a poorly organized hospital till now. @google give me option for -ve stars for this hospital.
This is very bad waiting room at the emergency.someone needs to intervene here!!!!There is 7 hours or more wait time and I was referred by my sons clinic. Not enough doctors helping take care of all kids being sick with fevers. Worst emergency room experience ever!!!!mal practice for sure!!!!
It is so disappointing how much you need to wait to make sire that your kid is ok. Even though they till you that you need from 5 to 7 hours and if you can’t wait just leave and look for another hospital..OMG they are kids . My daughter has …
The waiting is a way too long all the time and the parking is all the time full and expensive …
The doctor is great tho but last time we went it was 85 degrees outside and it …
PICU doctors are amazing from Dr. Robby, Dr. Ambrish, Dr. Vanessa, Dr. Hanna, Dr. Rosenthal to nurses Richelle, Nancy. Being in the this situation is never amazing but having the professional and caring team makes one feel better knowing …
I was thinking maybe it’s a racial issue but after seeing other reviews it just the staff that’s not doing their jobs properly. Came in for a mental health assessment checked in at 6:26 pm it’s now 3:49 am and we haven’t been put in a room …
The emergency department is a JOKE . Many nurses and doctors in that department are heartless , they’re on a routine schedule once you waited sooooo long to see them there just tryna diagnosis whatever it is asap without taking the time to …
Emergency dept review.
4 hour wait for the WORST triage ive ever received. I am a Pediatric ICU nurse. ( i tried not to impose) but These nurses are ok with half done vitals “ oh the …
What a nightmare the ER is you have to wait 12-15 hours to get someone to give you some help . We are treating kids ( some like mine with anxiety they can’t wait all that time) is so frustrating. So thank you for treating our kids like grown ups what a wonderful way to make them grow up
I’m loosing faith in the health care system, especially for the low income community. They treat us like trash. My daughter had a severe fever and was vomiting so I took her to the ER. They said it was a 8-10 hour WAIT. The disappointment …
Emergency at this hospital is a big mess under staffing issue and long wait at the end you don’t even see the doctor and nurse practitioner Christine Chang is not knowledgeable about the cause of emergency. Run 1 test and make bad guess …
Took my child to ‘Childrens Hospital Los Angeles’ E.R. after previously taking her to 3 different ER’s with no answer. ER can take hours, so bring snacks. I explained her situation & the doctor didn’t turn her away. They gave her a room, …
The service is getting worse and worse everytime.when U ask them how much more time to wait they don’t have an answer children can be really sick and they don’t even care. They need more staff working there. They make u wait and wait …
Do not come here if your child has complex medical issues. Please go somewhere else. Both of my children have been neglected of care for their conditions for months going on for a year now. Disappointed with how they treat their patients …
Waited for 2 hours and didn’t even bother taking my sons vitals so I left. I went in because my son had a cough and fever for 5 days like others have mentioned in the reviews they have no consideration the wait time was 10 hours from what I …
My daughter was in children’s hospital, she was transferred directly to children’s hospital after birth 2/22/22 and she passed away on 3/3/22. I truly believe and know in my heart that it was negligence on the NICU nurses fault. They put …
They saved my newborn daughter’s life. When I’m able to update/edit this review with adequate detail and care, I will. We are still reeling from my baby’s surgery, but I wanted to put some small notation in the universe of our gratitude and …
Starting last Monday, I had been vomiting and having excruciating stomach pain. After a week with of going to several E.Rs and urgent care, I finally went to my primary pediatrician. The doctor told me this could not wait and that I had …
Deep disappointment and anger with the service at the emergency room department. …
I’m a teenager, it’s been about 4-5 days since I got sick. I’m still feeling sick today December 8, 2022. These past few days I have had a running nose, my heart beats a little fast when I do something, I can’t breathe very well, I feel …
For being a childrens hospital its a joke , everytime i come here with my son in severe pain they make us wait over 4hrs to get seen while ppl that arrived after us get seen before us!! Not right this place is a joke for hospitality
All the nurses and care partners and doctors were amazing. My baby felt so comfortable as well as myself and my husband who slept great on the pull out couch. We were welcomed quickly. Nurses in and out but do not bug when you’re asleep. Food options for my son were great and they got us out of there fast.
Thank you CHLA
Dr’s are awesome. Surgery went well. Pharmacy was horrible. Waited an hour being told hey its almost ready… just to watch them after over an hour of waiting say, by the way we don’t have the medication. Generally pharmacy will hyper focus …
Deep disappointed and angry with the service at the emergency room department. Worst service ever …
My daughter is afflicted with a rare genetic disease. She was initially treated at Harbor UCLA but her condition was not addressed properly, specially as she was getting ready to be discharged. …
ER Waiting time is long, but once my son was seen the doctor was great. Nurses a little careless but it’s the first time this happens. People in the waiting room looking for some snacks at the vending machine but it’s empty. It’s been like …