I love the new location…The ladies inside are much nicer than a few years ago…I had a great experience lately getting water turned on at a property…The man who came out to turn it on was so helpful…Thank you.
Terrible customer service extremely rude and ruthless when it comes to not paying your bill totally totally forgot and got my water turned off so that they could do their highway robbery and charge an extra activation fee to get it turned back on they know they have the monopoly on water sir this place is wrong
So mad at the way some companies do people. I feel like some information is posted not in helpful areas on payment apps so more money can be sucked from the customers! Beware if cancelled u cant pay to connect on line even though its able to take late payment.ssmmmmhhhh
I really don’t know how to rate this because I’m still laughing about the phone call I received. They called me to collect on past due amounts. I haven’t lived in east Tennessee in 8 years and of the 2 addresses they called about, I haven’t …
New to the area. Wow, just wow. I was a few days late with payment for a $60 dollar bill. Water shut off happened with no communication. Apparently the policy is 5 days late they shut you off. I have lived all over the country and have …
You all don’t deserve a star, but had to add one to even be able to write a review.. this being 24 hours with no water is ridiculous. Now no one answers the Emergency number to answer any questions, got told the night before they was …
I signed up for payments to come out and a so called “3rd” party had more access to my account than Chuckey Utility company??? I called Chuckey Utility and asked why and why? She said well you must of did it yourself? I went off the paper …
17+ hours without water and still counting during Christmas. We can’t cook, clean, or use the bathroom. I understand things happen, but not informing the people who pay their livelihoods what’s going on is ridiculous. It’s almost 2023 and …
Always polite and great service
I love the new location…The ladies inside are much nicer than a few years ago…I had a great experience lately getting water turned on at a property…The man who came out to turn it on was so helpful…Thank you.
Terrible customer service extremely rude and ruthless when it comes to not paying your bill totally totally forgot and got my water turned off so that they could do their highway robbery and charge an extra activation fee to get it turned back on they know they have the monopoly on water sir this place is wrong
So mad at the way some companies do people. I feel like some information is posted not in helpful areas on payment apps so more money can be sucked from the customers! Beware if cancelled u cant pay to connect on line even though its able to take late payment.ssmmmmhhhh
I really don’t know how to rate this because I’m still laughing about the phone call I received. They called me to collect on past due amounts. I haven’t lived in east Tennessee in 8 years and of the 2 addresses they called about, I haven’t …
New to the area. Wow, just wow. I was a few days late with payment for a $60 dollar bill. Water shut off happened with no communication. Apparently the policy is 5 days late they shut you off. I have lived all over the country and have …
You all don’t deserve a star, but had to add one to even be able to write a review.. this being 24 hours with no water is ridiculous. Now no one answers the Emergency number to answer any questions, got told the night before they was …
I signed up for payments to come out and a so called “3rd” party had more access to my account than Chuckey Utility company??? I called Chuckey Utility and asked why and why? She said well you must of did it yourself? I went off the paper …
17+ hours without water and still counting during Christmas. We can’t cook, clean, or use the bathroom. I understand things happen, but not informing the people who pay their livelihoods what’s going on is ridiculous. It’s almost 2023 and …