CimTel is a broadband service provider in the northeastern part of Oklahoma. As part of our rich 90-year history, we have provided numerous communication services to our communities. … See more
I have to post a star just so i can say something, they don’t deserve it. It’s over priced and the employees I’ve dealt with are rude. Someone needs to come take over.
Worst company ever!!! Horrible internet service and VERY EXPENSIVE. They take advantage of the people living in a small town and jack up the prices. Horrible company!
This is terrible internet service. Frequent outages, way over priced, and very slow speeds. They have a monopoly or they would have gone out of business a long time ago.
The service hardly ever works and when it dose it is barely good enough to watch a 5 minuet video on you tube also it is extremely expensive . If you are another company looking to set up shop in manford you are likely to put cim tel out of business
I’m perplexed on how this company hasn’t gone bankrupt, they honestly need to shut down and go nae nae over time another yeye town and never come back to Mannford, I mean honestly can we get Cox or AT&T or anything else at this point.
Is every single person that works here extremely rude.? Wouldn’t of even dealt with them this long if it wasn’t for being the only service out this way. Don’t even deserve 1 star
When you have a monopoly on internet service & charge twice as much as other services, you SHOULD be the best. Every day I have to turn off/on my router, & hope it works. Ridiculous!
Apparently Cimarron Telephone needs some trees cut because their point to point antennas can’t transmit through tress so i have these thugs cutting down and knocking over my trees all over the 35 acrea of woods that my home is in. They …
WISH I COULD TAKE AWAY STARS! CONSIDER MOVING OR BUYING ELSEWHERE IF YOU MUST HAVE CIMTEL. Im done with 14 years of HORRIBLE SERVICE, DOWNRIGHT THEFT, CRIMINAL CYBER SECURITY, AND INTERNET THAT NEVER WORKS RELIABLY. Here’s your other …
It is 2017 and you geniuses want people to call in and get pricing on internet/cable. Really? Put your price on the website so the world can see how much you are overcharging these little towns. Another government backed monopoly that needs to be shut down.
I have been an IT Pro for 30 years and I can tell you conclusively this support is so bad. Service level has been bad for the 20 years I have been held captive by the Monopoly powers of Rural Telco.
Well, I’ve seen a lot of bad reviews but my personal experiences I have good Wi-Fi maybe this location or whatever I have no problem streaming movies and downloading movies and playing PlayStation so I have no complaints
BEWARE !!!! Don’t buy a house in this area unless you are a HAM radio operator!
Cimarron Telephone Company (CIMTEL) currently holds a monopoly on all customers within the Mannford/Outer Sand Springs area, and is a small family-run business …
I just gotten off of work and its 6 in the morning. the date December 31st 2017 my internet was not working, so I called cimtel thinking it was a long shot. Because it’s Saturday, a gentleman answered. was very polite well …
CimTel is the only option I have for my location and it is by far the worst service I have EVER had from any provider. Every time it rains, I lose serve for a while. Even though it is dry now, I can’t access half of the sites I normally …
Constant outages and home phone can’t even dial a Tulsa number without “upgrade”. We live right next to Tulsa!!! No reimbursement for the time we spend without our extremely high-priced internet either. Ridiculous. The only reason I have …
Outrageous price for such slow internet. Not to mention how bad customer service is. They act like their internet is God’s gift to Creation. Called and no one seems to care. Lucky they are basically the only internet in Mannford.
How many times a day would you like your internet service to fail you? If the answer is at least 5 times then cimtel is the provider for you. If you live in rural Pawnee County Oklahoma, then you have no choice but to pay the $102 is that cimtel requires every month. I give a 1 star rating because 0 Stars was not an option!
The company I work for let me come home and work. The service requires at least 5 MPS to work. Since my family has to have internet while I work. This company does offer 15 in some areas where these certain people can get 15 mps for 99 as a …
Don’t know that I’ve ever reached advertised speeds. Pay for 5 mbs? Get around 3 mbs. Pay for 15 mbs? Get 10. Government protected monopoly. Truly has to be one of the worst companies around. I swear they throttle, even if they deny it.
This is the worst internet service I have had since dial-up. I loose the service every other week end and have to wait until Monday morning to get it reestablished. The speed is soooooo slowwwwww. It constantly buffers while watching …
Expensive, keep cutting the best programing for cheaper ones. I see you have edited out my comment. I still miss my MSNBC news and hope you are in negotiations to return it to your line up.
Terrible customer service. Their web site says that payments made online will show up on your account within 2 business days. I had several times where it didn’t show up in 1-2 weeks. I finally dropped this over priced, slow service. Internet in my cell phone is better than what I had with Cimtel.
Worst internet I have ever had. The connection drops every other week, sometimes more often. They have to send a tech out every time, and they never tell you what the problem is. They are the only company out here, so they have no competition. They can afford to be the worst company because there is no alternative
I’ve been a happy customer since 1990. If you have a problem they will go the extra mile to help. Everyone in the office are kind and courteous. The service technicians are very professional. The internet service is excellent. I highly recommend Cimarron Telephone.
Simply an awful company to deal with. They are the only option in the area and in turn, gives them free reign over their customers. Bad internet speed, service, equipment, high prices, and as arrogant as can be. Someday, there will be …
Always nice customer service. I go inside to pay my bill. If I have any problems they are prompt to fix it. (I’ve only 1 problem with their internet in 9 years, they replaced my router & it works fine.)
Have had the 10mg internet for 6mos. It’s not as bad as the reviews I’ve read. Haven’t had a single issue with it honestly, and it streams Netflix without issue along with running two phones, and/or a laptop on it. Better then nothing since cox isn’t available out here, and it has unlimited data.
We utilize cimtel due our rural location 5 miles west of Mannford. We pay extra for higher speed however cimtel service is very lacking. We have internet tv and not a day goes by that we lose service, interruptions, delays. Now our phones and iPhones work very slow. Actively searching for a more efficient service.
I have had this service for almost two years. I have just recently found out that they have lowered their prices and included higher internet services. I was not called, nor did I receive a letter informing me about the price change. When I …
In the past there were internet problems, but I haven’t had any recently since lines switched to digital. My husband had an unusual problem at his office (not Cimtel’s fault) and their workers spent over a day until they found a workable solution for him. We’re grateful.
I live in the middle of town where there should be the fastest internet service available in the area. It took me 8 days to download a video game to my son’s xbox. It was 75GB. My cell phone is much faster. The equivalent download time …
The absolute worst internet. Like everyone else, we have to reset our modem 3x a day to keep it running. Not to mention the outrageous price for 10mb. …
All reviews over two starts must be by people who own stock in this company. When the rabbit ear tv reception we all got 30 years ago is 400 times better than what they provide.. you know you have an issue. I dare you to try and get anything resolved with these people. They are literally getting away with robbery. 1/4 star.
Internet constantly drops, We have to restart our router at least 3 times a week Even after they have replaced it once. My wife was even fired from her job because her employer felt our Internet was too unreliable. Even after all this they claim there is nothing wrong on their end
With all of the craziness going on right now, people rushing to get Internet service so they can work from home. I just want to say I had a really good experience speaking with Diana (maybe Diane) today. I know she is crazy busy but she was …
Been a customer for years and I have had so many problems with this internet. I would change, but it’s the only provider. It’s $85 per month for DSL!! The speeds are absolutely terrible. Also, you best pray you never have a technical …
After a year of complaining about terrible internet and cable service and being told only that we need to upgrade, they finally send someone out to say that all kinds of stuff was screwed up. Keep in mind that they wouldn’t send someone out …
so my town had fiberoptic cables installed only in one area of town, everyone is being charged the same. but the speeds are completely different. Im using DSL basically and feel like its 2007. I will not be using this product in the fall due to transferring to satellite internet
I have had Cimtel for 5 years and they are horrible. I can watch any streaming service I want during the day and have as many devices as I want streaming because I pay the higher price for faster service, but as soon as it reaches 8 PM I …
This is where they need a ZERO star rating. Most of the time I’m not getting half of the speed I am paying a premium for. I constantly have to have them come out to “fix it” for me and the next week it just craps out again. I pray we get a better provider out here soon.this is ridiculous 🤬 …
I forget the name of cimtel internet tech who came out. It might have been Ron. I’m not sure. He was so nice and professional and helpful..very nice man.
This service is very unfriendly with customers in person — I simply asked if their policy allows them to install store-bought modems for clients. Guy wouldn’t even answer the question. Kept saying “We don’t care what modem you use.” On top …
Sooooo disappointed …. Our service has been so terrible and finally got them to take an interest in our problem when my husband left a bad review. The representative we spoke to seemed so willing to help and make it better…. …
I’ve been paying for 5 MB per month for 12 years and have only been getting at the most 3.8 and every time it rains I get even less so streaming TV is pretty much out of the question. They’re only response is I’m over 10,000 ft away from the last j box, well as much money as I’ve given you get a signal booster or something!
I don’t know where these negative reviews come from but my experience with CimTel has been excellent . I’ve been a customer for 15 years. They have always gone the extra mile to fix any issue I’ve had and are very professional. I don’t …
Cim Tel so far has been great. From our initial call to the technician Zach coming to install. Beyond impressed. I work for AT&T as an Installation Technician and Zach could hang with the best of us. He really was the Capstone to our …
Nice folks
Friendly staff
Great Company
Monopoly
Terrible service
This WiFi is trash
My internet provider
I have been a customer for years
Love the customer service.
Internet sux works some time.
Great service… great people!!! 😊 …
absolutely the worst plans offed anywhere
Very friendly and helpful people!
Poor internet service and poor customer service
Not very customer service friendly people in the office
Laura is so helpful in new accounts
I HATE BEING FORCED TO HAVE A LAND LINE JUST TO HAVE INTERNET.
ALSO, HATE GIVING IT ONE STAR ON THIS REVIEW.
Horrible horrible company. They force you to pay for a land line in order to have DSL!
I pay for 25mb/s and I receive about 400kb/s. Enough said.
Awesome internet always working really fast when I need it to and it’s just awesome internet
East fast friendly
Internet is always going down. Plus it’s slow when it is working!!! Speed up or let other companies in
Worse customer service ever trying to get some help can’t even get through the computer system 😫 …
Very polite friendly
I have to post a star just so i can say something, they don’t deserve it. It’s over priced and the employees I’ve dealt with are rude. Someone needs to come take over.
Their line is 5 foot from the ground on my property which means it is UNSAFE and been trying for a month to get it raised. Hopefully today.
Worst company ever!!! Horrible internet service and VERY EXPENSIVE. They take advantage of the people living in a small town and jack up the prices. Horrible company!
Cable and internet sporadic, never know when it’s going to work have to constantly reset it. Hate CimTel!
Poor Internet quality, subpar customer service, minimum expectations not quite met… Have used it only because I need Internet for work.
This is terrible internet service. Frequent outages, way over priced, and very slow speeds. They have a monopoly or they would have gone out of business a long time ago.
Ryan was very nice and polite. Quickly fixed our problem.
I have been a satisfied customer for over 30 years. Everyone is friendly and their service is fast.
I’ve always gotten great and courteous service! They worked hard to correct a problem for me a few months ago. They stayed on it until it was fixed!!
The service hardly ever works and when it dose it is barely good enough to watch a 5 minuet video on you tube also it is extremely expensive . If you are another company looking to set up shop in manford you are likely to put cim tel out of business
I’m perplexed on how this company hasn’t gone bankrupt, they honestly need to shut down and go nae nae over time another yeye town and never come back to Mannford, I mean honestly can we get Cox or AT&T or anything else at this point.
Is every single person that works here extremely rude.? Wouldn’t of even dealt with them this long if it wasn’t for being the only service out this way. Don’t even deserve 1 star
Everything is amazing! From the initial call to the setup and installation. Customer service skills – 5 stars!
Friendly – 5 stars!
Helpful – 5 stars!
When you have a monopoly on internet service & charge twice as much as other services, you SHOULD be the best. Every day I have to turn off/on my router, & hope it works. Ridiculous!
Apparently Cimarron Telephone needs some trees cut because their point to point antennas can’t transmit through tress so i have these thugs cutting down and knocking over my trees all over the 35 acrea of woods that my home is in. They …
If you have fiber you’re ok. If it’s not fiber very slow and cuts out a lot. Customer service is very nice but product could be better.
WISH I COULD TAKE AWAY STARS! CONSIDER MOVING OR BUYING ELSEWHERE IF YOU MUST HAVE CIMTEL. Im done with 14 years of HORRIBLE SERVICE, DOWNRIGHT THEFT, CRIMINAL CYBER SECURITY, AND INTERNET THAT NEVER WORKS RELIABLY. Here’s your other …
Jeremy was the best person to communicate with. He is the backbone of cimtel. Everyone else was dumb and didn’t know what they were doing.
It is 2017 and you geniuses want people to call in and get pricing on internet/cable. Really? Put your price on the website so the world can see how much you are overcharging these little towns. Another government backed monopoly that needs to be shut down.
I have been an IT Pro for 30 years and I can tell you conclusively this support is so bad. Service level has been bad for the 20 years I have been held captive by the Monopoly powers of Rural Telco.
Well, I’ve seen a lot of bad reviews but my personal experiences I have good Wi-Fi maybe this location or whatever I have no problem streaming movies and downloading movies and playing PlayStation so I have no complaints
BEWARE !!!! Don’t buy a house in this area unless you are a HAM radio operator!
Cimarron Telephone Company (CIMTEL) currently holds a monopoly on all customers within the Mannford/Outer Sand Springs area, and is a small family-run business …
I just gotten off of work and its 6 in the morning. the date December 31st 2017 my internet was not working, so I called cimtel thinking it was a long shot. Because it’s Saturday, a gentleman answered. was very polite well …
CimTel is the only option I have for my location and it is by far the worst service I have EVER had from any provider. Every time it rains, I lose serve for a while. Even though it is dry now, I can’t access half of the sites I normally …
Constant outages and home phone can’t even dial a Tulsa number without “upgrade”. We live right next to Tulsa!!! No reimbursement for the time we spend without our extremely high-priced internet either. Ridiculous. The only reason I have …
Outrageous price for such slow internet. Not to mention how bad customer service is. They act like their internet is God’s gift to Creation. Called and no one seems to care. Lucky they are basically the only internet in Mannford.
How many times a day would you like your internet service to fail you? If the answer is at least 5 times then cimtel is the provider for you. If you live in rural Pawnee County Oklahoma, then you have no choice but to pay the $102 is that cimtel requires every month. I give a 1 star rating because 0 Stars was not an option!
The company I work for let me come home and work. The service requires at least 5 MPS to work. Since my family has to have internet while I work. This company does offer 15 in some areas where these certain people can get 15 mps for 99 as a …
Don’t know that I’ve ever reached advertised speeds. Pay for 5 mbs? Get around 3 mbs. Pay for 15 mbs? Get 10. Government protected monopoly. Truly has to be one of the worst companies around. I swear they throttle, even if they deny it.
This is the worst internet service I have had since dial-up. I loose the service every other week end and have to wait until Monday morning to get it reestablished. The speed is soooooo slowwwwww. It constantly buffers while watching …
Expensive, keep cutting the best programing for cheaper ones. I see you have edited out my comment. I still miss my MSNBC news and hope you are in negotiations to return it to your line up.
Terrible customer service. Their web site says that payments made online will show up on your account within 2 business days. I had several times where it didn’t show up in 1-2 weeks. I finally dropped this over priced, slow service. Internet in my cell phone is better than what I had with Cimtel.
Worst internet I have ever had. The connection drops every other week, sometimes more often. They have to send a tech out every time, and they never tell you what the problem is. They are the only company out here, so they have no competition. They can afford to be the worst company because there is no alternative
I’ve been a happy customer since 1990. If you have a problem they will go the extra mile to help. Everyone in the office are kind and courteous. The service technicians are very professional. The internet service is excellent. I highly recommend Cimarron Telephone.
Simply an awful company to deal with. They are the only option in the area and in turn, gives them free reign over their customers. Bad internet speed, service, equipment, high prices, and as arrogant as can be. Someday, there will be …
Always nice customer service. I go inside to pay my bill. If I have any problems they are prompt to fix it. (I’ve only 1 problem with their internet in 9 years, they replaced my router & it works fine.)
Monopoly on hardline in the area but they can’t manage their network for anything. It seems they employ 3rd rate network engineers… …
Have had the 10mg internet for 6mos. It’s not as bad as the reviews I’ve read. Haven’t had a single issue with it honestly, and it streams Netflix without issue along with running two phones, and/or a laptop on it. Better then nothing since cox isn’t available out here, and it has unlimited data.
We utilize cimtel due our rural location 5 miles west of Mannford. We pay extra for higher speed however cimtel service is very lacking. We have internet tv and not a day goes by that we lose service, interruptions, delays. Now our phones and iPhones work very slow. Actively searching for a more efficient service.
I have had this service for almost two years. I have just recently found out that they have lowered their prices and included higher internet services. I was not called, nor did I receive a letter informing me about the price change. When I …
In the past there were internet problems, but I haven’t had any recently since lines switched to digital. My husband had an unusual problem at his office (not Cimtel’s fault) and their workers spent over a day until they found a workable solution for him. We’re grateful.
I live in the middle of town where there should be the fastest internet service available in the area. It took me 8 days to download a video game to my son’s xbox. It was 75GB. My cell phone is much faster. The equivalent download time …
The absolute worst internet. Like everyone else, we have to reset our modem 3x a day to keep it running. Not to mention the outrageous price for 10mb. …
Technician did a great job with the installation. He overcame problems with road construction and having to cross the highway to get the job done.
All reviews over two starts must be by people who own stock in this company. When the rabbit ear tv reception we all got 30 years ago is 400 times better than what they provide.. you know you have an issue. I dare you to try and get anything resolved with these people. They are literally getting away with robbery. 1/4 star.
Internet constantly drops, We have to restart our router at least 3 times a week Even after they have replaced it once. My wife was even fired from her job because her employer felt our Internet was too unreliable. Even after all this they claim there is nothing wrong on their end
With all of the craziness going on right now, people rushing to get Internet service so they can work from home. I just want to say I had a really good experience speaking with Diana (maybe Diane) today. I know she is crazy busy but she was …
Been a customer for years and I have had so many problems with this internet. I would change, but it’s the only provider. It’s $85 per month for DSL!! The speeds are absolutely terrible. Also, you best pray you never have a technical …
After a year of complaining about terrible internet and cable service and being told only that we need to upgrade, they finally send someone out to say that all kinds of stuff was screwed up. Keep in mind that they wouldn’t send someone out …
so my town had fiberoptic cables installed only in one area of town, everyone is being charged the same. but the speeds are completely different. Im using DSL basically and feel like its 2007. I will not be using this product in the fall due to transferring to satellite internet
I have had Cimtel for 5 years and they are horrible. I can watch any streaming service I want during the day and have as many devices as I want streaming because I pay the higher price for faster service, but as soon as it reaches 8 PM I …
Edit: Changed to 5 stars. Thanks to Mike, the support guy and Mark, the tech who came out and fixed my issue. The service is working fantastic! …
This is where they need a ZERO star rating. Most of the time I’m not getting half of the speed I am paying a premium for. I constantly have to have them come out to “fix it” for me and the next week it just craps out again. I pray we get a better provider out here soon.this is ridiculous 🤬 …
I forget the name of cimtel internet tech who came out. It might have been Ron. I’m not sure. He was so nice and professional and helpful..very nice man.
This service is very unfriendly with customers in person — I simply asked if their policy allows them to install store-bought modems for clients. Guy wouldn’t even answer the question. Kept saying “We don’t care what modem you use.” On top …
Sooooo disappointed …. Our service has been so terrible and finally got them to take an interest in our problem when my husband left a bad review. The representative we spoke to seemed so willing to help and make it better…. …
We have no choice in providers out here and, since they’re a monopoly, they just charge whatever they want and we have to pay it if we want internet.
I’ve been paying for 5 MB per month for 12 years and have only been getting at the most 3.8 and every time it rains I get even less so streaming TV is pretty much out of the question. They’re only response is I’m over 10,000 ft away from the last j box, well as much money as I’ve given you get a signal booster or something!
I don’t know where these negative reviews come from but my experience with CimTel has been excellent . I’ve been a customer for 15 years. They have always gone the extra mile to fix any issue I’ve had and are very professional. I don’t …
Everyone has always been so polite and helpful the whole time I have been with them. So sad they don’t have internet service in Bristow, Oklahoma.
Cim Tel so far has been great. From our initial call to the technician Zach coming to install. Beyond impressed. I work for AT&T as an Installation Technician and Zach could hang with the best of us. He really was the Capstone to our …