Ciocca Dermatology

Dermatologist, Ciocca Dermatology - Giovanna Ciocca

Ciocca Dermatology – Visit our skilled Dermatologist in Miami, FL. Accepting new appointments. Call today or request an appointment online. See more

Read More
Connect

Ciocca Dermatology Contact Details

Related Companies

Ciocca Dermatology Reviews ( 223 )

  1. (Translated by Google) They charge you 25 dollars if you stop going to an appointment, it seems bad to me but they do it, I didn’t go anymore because I’ve been with the treatment for months and nothing has improved. …

  2. (Translated by Google) Expertacular I recommend it to all those people who need to go to this beautiful clean and above all a wonderful treatment and it is not too long to wait at least the doctor who treats me is super special and very …

  3. (Translated by Google) All very professional, I am very happy to treat you in that medical consultation, the treatment with patients is special, I recommend it to everyone, it is a magnificent dermatological clinic …

  4. (Translated by Google) The front desk staff, specifically the one in the window, should not be there because of their bad attitude towards us clients, they do not have the appropriate manner for that position and we do not deserve it, the …

  5. (Translated by Google) Very professional all the staff, excellent attention, very friendly and listen to all the concerns that one has, the place is beautiful, very clean, and well marked social distances, ample parking, free and easy to …

  6. (Translated by Google) All the staff are very attentive, they always attend you at the time of your appointment, Dr. Yamile Alfaro is very professional and with excellent treatment. Thank you all. …

  7. (Translated by Google) Wonderful clinic, staff in general very professional, Dr. Katrina and the assistant very attentive, very professional. I recommend that clinic. …

  8. (Translated by Google) My name is Martha Aracena, my experience was very bad, on 1/18/2019 Friday, the person k gave me lasers in the face because of my vitiligo caused me serious burns, she was not the same as you had treated me for two …

  9. (Translated by Google) The worst experience, starting with the receptionist, who is not at all pleasant to answer calls even when the patient does so respectfully. I have been waiting for a treatment for 8 days and no one gives me a reason. …

  10. (Translated by Google) It is a pleasant, clean place, and very good attention, they have treated me very well in the shifts I have had, the doctors, simply pleasant, very professional and attentive, along with the front desk staff. …

  11. (Translated by Google) They ask you to arrive on time, and they tell you that if you arrive 15 minutes late for the appointment you lose it and they can charge you a fee. You arrive on time and you have to wait 1 and 15 minutes the same. So …

  12. (Translated by Google) The waiting time is lousy, more than an hour but that’s not the worst. Really who takes the “Oscar” of the WORST performance, without a doubt, is the rude, rude, insensitive, reprehensible, arrogant, disconcerting, …

  13. (Translated by Google) Wonderful Doctor, in my saddest moments she treated my skin and I was able to heal myself, an excellent human being, attentive and kind. Since 2011 I attend with her. …

  14. (Translated by Google) The best dermatologists in Miami, I bring my two daughters here and one of them since she was 1 year old and is now almost 6 and the attention is incredible but the most important thing is the results, recommended …

  15. Well, I read all the comments regarding this woman, Dr. Ciocca and her staff. First of all, she is not proffesional at all. She does not care for your problem. She is just a cosmetic dermatology doctor. One more from the pile. She is …

  16. Waited over an hour, unable to see Doctor Ciocca, was on time for appointment, per front desk they were running behind on their appointments… Dr’s need to respect clients schedule.

  17. Very unfriendly and unprofessional in this office I can’t see people coming and receiving abuse from staff and office members. Will go elsewhere for my care.

  18. Absolutely terrible staff!! They told me they accepted my insurance over the phone then when I get there after killing myself in traffic and gas because they had changed locations, they tell me they didn’t accept my insurance.

  19. The staff truly are horrible.The doctors don’t even seem to know what they’re doing,they’re just as clueless as the patient seeking help and information for their situation.I have wasted so many months here trying to give them a chance to …

  20. not recommended. i went for a checkup and some concerns that i had. I never met the Dr. I still don’t know who she is and the wait is just ridiculous. never again

  21. I called to make ans appointment and the receptionist on the phone did not sound very friendly and it seemed that she didn’t want to be working, I hope my appointment with the doctor will be worth it.

  22. Dr. Victoria went above and beyond what I requested be done. The office is clean and the staff is friendly. I would recommend this office to everyone.

  23. I am new patient try to book an appointment The secretary hand up on me many time. That is very bad. I do not the doctor my colleague told me that she is very good but her staff is out of place.

  24. Our family is been visiting the Dr Giovanna for long time , we are very happy with the service and she is very good doctors she ask detail questions and we are very happy with the result I would recommend her thanks you very much Dr Giovanna

  25. Very professional, although my appointment did not show in their records, they accommodated me without problems even being busy with patients, I am very happy to have discovered Dr. Ciocca. ❤️

  26. I took my son, Alberto Diaz, to see the dermatologist and yes, he was seen but not by the doctor. I believe that specially in a first visit, the doctor should have come in for a minute and check the patient herself.

  27. I went to this AMAZING office and i was seeing by Victoria Diartt and her medical assistant. Starting from the office staff to the hands of the dermatologist i recomend this office 100 percent super professional clean and fast service if u need dermatology assistance this is the office to go.

  28. Dr Ciocca is wonderful she is one the best doctors that I met in Miami , she explains in details your concerns , and she really take care of patients and she dedicates time to you , and she is the dermatologist of my daughter and I for many years I highly recommended her ,

  29. Knowledgeable doctors, friendly and efficient staff, renovated sleek office, I can’t give them enough praise! Each visit to Ciocca Dermatology far exceeds my expectations, amazing experience!

  30. I will recommend Dr. Ciocca to everyone. She helped my son get rid of warts that were all over his hands. She was so patient with me and my husband and her staff is excellent as welll.

  31. Excellent service. Dr. Diartt is the best; very professional and caring; unlike most doctors that don’t even take tine to know your name. I Will highly recommend this clinic.

  32. I recommend a morning appointment. I had mine today at 9 am ( they open at 8am ) and the process was quick ! The dr saw me on time and I was in & out with what I needed ( dermatologist consultation ) in about half an hour. I recommend !

  33. I was nervous. 1st time visit.
    Dr Alfaro was very kind and extremely professional. Very detail. She answer all my question and was patients with me.
    I highly recommend your team.🙂 …

  34. I’ve been through a lot of dermatologist offices in my lifetime (age 68), Never seen one this efficient – that includes appointments over the phone and very little waiting time at the office; thoroughly professional doctors and staff!

  35. Very Badddd customer Service!!! Im a patient of Dr Ciocca gor cver 7 yrs. I was there yesterday for a quick face procedure,but I told the Dr assistant that I was going to be on vacation ans sun exposure soon,so then Dr Ciocca came to the …

  36. great experience. Front desk was very helpful, in locating my insurance benefits and getting my primary to send in a referral. The PA was very patient with me.

  37. My daughter is happy and satisfied with the doctor’s attention. As a parent, I am very satisfied with your attention and professionalism. Impeccable office, very good.

  38. I have been going to Dr. Ciocca for the past 10 years and have never had a better dermatologist. 3 years ago I moved to Sarasota and went through 2 new dermatologists before deciding to go back to Dr. Ciocca even though I have to make the …

  39. “IF YOU LIKE THIRD WORLD CARE THIS THE PLACE FOR YOU” probably the worst Dr. CIocca is the most clueless I have ever dealt with do yourself a favor and go to Doctor Brandt’s office like I should have done. What a horrific experience this …

  40. I’m very happy taking my daughter here she has suffered with atopic dermatitis since she was born. The physicians are always concerned about her and do what ever they can to help her. Thank you Yamile Alfaro for always doing your best for …

  41. Absolute best staff. I never have to wait more than 15 minutes and once inside, the PA Yamile Alfaro, is always friendly, professional and enters the room within 5 minutes. I have always been in and out within 1 hour.

  42. I gave to this practice a second chance and I can assure that Ciocca dermatology is amazing. Easy to make appointments, staff is very kind and organized. I recommend it

  43. Dr. Ciocca is great. She’s very knowledgeable and caring. I’ve been with her for over 15 years and counting… Recent staff changes have affected the customer service quality, but I’m confident Dr. Ciocca will manage to get her team back to the excelllent level it was before.

  44. Been with Dr Ciocca for around 3 years and it has been the best experience with dermatologist I had for over 30 years. Extremely helpful, always with a happy smile and solving all my skin problems. Highly recommended.

  45. I call for making a appointment for a follow up of a surgery I Had with them and they gave me the appointment for 4 month later , the excuse they gave me is because the COVID they don’t have many doctors available.
    I believe this is a very Bad services.

  46. This is the best dermatologist I’ve been to! Dr. Paige has been great, very attentive, and listened to all my questions. I had an amazing facial from Denise! I highly recommend this place!

  47. The nurse wrote down miss information on where the medicine was to be applied. She wrote neck and chest and it was for the back of my leg. Did not pay attention to the doctor’s order. I had to call the office to make sure it was her mistake. Better take some time before writing the instructions the doctor gave her.

  48. Be prepared to wait 2 plus hours and be seen by a physician Assistant that has to run and ask the doctor for the answer. For that response we waiter 48 minutes after being outside for another 53mins. Twice to the office To get same …

  49. Daughter missed a day is school for nothing, Dr. was to busy with a meeting and had to send a P.A. after waiting almost two hours. When the P.A. arrived in the room she completely disregarded everything we had to say, and made a diagnosis …

  50. The place is beautiful keep. Staff is very friendly and helpful. Denise is great and very professional. She made me feel comfortable and relaxed! Highly recommended!!!

  51. Excellent PA Paige Wells !!
    My psoriasis has gotten so much better thanks to her , she is very professional and kind . Took her time with me . I am so happy with her !

  52. I have visited this office twice already for my toddler that has eczema, We came desperate from another dermatologist which we weren’t happy with and saw no results for my son. We were recommended to Ciocca and I can happily say my sons …

  53. Excellent professional service, no wait time , office is kept extremely clean . All protective measures were taken . Doctor and staff were friendly and answer all my questions and concerns.

  54. I stopped in to make an appointment and was told that I could be seen within 15 minutes or so. The woman who examined me was, in my opinion, very good; she explained what she was going to do and why and what the next step would be, based on the result of the biopsy.

  55. Horrible staff. They called me for giving me results in a very scary way. I went to my appointment and the doctor said it was ok nothing to worry about. Staff it’s horrible they care only about money and they treat you with out any …

  56. I was afraid to go to them because of some of the reviews but I’m glad I did. The appointment was fast. The doctor was knowledgeable and very nice to my daughter. Staff was also very nice.

  57. I have been going to this doctors office for the past 5 yrs and I am very satisfied with both the doctors that have attended me and the staff. Unlike many other Dermatologist who are now more concerned with the aesthetics of the face and …

  58. I love Dr. Ciocca and her staff. You never have to wait much to be seen. Their staff are friendly and very knowledgeable. It’s a great experience over all as far as doctors appt goes.

  59. I give a 5 star rate based on Romina Alzamendi, who is absolutely amazing, and also the efficiency of this office. They always honor your appointment time and there’s no excessive wait. Parking is easy and the office is very accesible. For …

  60. I am giving a one star because my mom and i are so disappointed with this place. My mom had been treating her hand since November of last year and all the doctors there would tell her that it did not have a cure they would send her …

  61. I’ve been trying to contact her office for over 2 weeks: MISSION IMPOSSIBLE! Left messages: never returned my call. Finally someone answered, left me waiting and then dropped it. Called over and over, and it was the same when someone picked …

  62. So glad I get to redo this survey because the first time I accidentally submitted 3 stars when the service has been excellent every time I’ve come! Friendly staff and a very clean, orderly, and professional environment with no more than 10 …

  63. I absolutely loved my experience with Dr. Ciocca and her staff. She took her time with me and didn’t rush me like most doctors. I am very happy with my treatment and highly recommend her for any patient in need of a dermatologist!

  64. The time between my appointment and the time I entered the room was very quick, the staff was really friendly and knowledgeable. Dr Giovanna Ciocca had really great bedside manner and was also very nice and knowledgeable. I would highly recommend her and her and her office!!

  65. One star is too much!! This place is the WORST!! I went in to get my skin checked up, because I have a lot of freckles and moles, I called in to asked if the they take my insurance and they said yes, and my co pay was $30 dollars, I went …

  66. I came to the office because I’d been having a painful skin condition for a month and a half, with absolutely no relief despite having been to urgent care for it. It was a nightmare. I saw Gina Mclean who was very attentive. She asked many …

  67. My review is on my inability of making an appointment. This would’ve been my first visit. After 4 failed phone call attempts., 3 of which were hang-ups after wait times exceeding 6 mins each time, I give up. If this is any indication of …

  68. Its More than 12 months ago that I went to this site to check a mole on my back, Dr. Ciocca cut a sample to do a biopsy and then it was determined that it was not malignant, my insurance united healthcare covered the service and I paid a …

  69. I trust my child to the experience of this doctor. We switched to Dr Ciocca because of a bad experience at another well known dermatology office in Miami, and since then we have referred people to her. Very happy with this office, their expertise and professionalism. Thank you!

  70. First appt we waited an hour to be seen by anyone and we were there for my 9 month old. After seeing a nurse we waited anoth 15 minutes for a dr. After they came up with a treatment plan to start for my sons eczema they told us to give them …

  71. Called to make my husband an appointment asked several times if they took his specific insurance they said yes and made the appointment. My husband goes and as soon as he’s in check in they ask for insurance and then they tell him they …

  72. Very rude and unprofessional the girl over the phone.
    I had scheduled the appointment for my daughter for today, I had to run from work to her school to pick her up and when I called the doctor’s office to let them …

  73. Horrible staff, the P. A there is very nice, but the girls at the checkout desk are extremely unprofessional and unpleasant. Never had anyone at a doctor’s office get so high strung about me switching my insurance, even when I was asked how …

  74. Dr B was excellent ans has a lot of patience since I was there with my two babies. She was very thorough and explained to me the treatment and it’s benefits and my baby’s eczema has gotten much better in less than a week. Thank you so much !!!

  75. I saw Gina this week and it was a wonderful experience. She listens to your concerns and makes thoughtful suggestions. I one hundred percent trust her. The office staff is wonderful also. Everyone is friendly and smiling. Definetly my new dermatology office.

  76. We have been thing for about 1-1/2 years now maybe 2. I take my kids 3 & 9 and our doctor is just AMAZING! Dr. Gina Mclean, talk about professionalism and patience. Has never rushed through our appointment and always asks questions and makes us feel so comfortable. I recommend going here 1000000%

  77. Paige Wells, the nurse practitioner, is wonderful!! She takes the time to answer all of my questions and address my concerns, in addition to providing me with a thorough exam. She is a true professional and it is a joy to be one of her patients!

  78. Easy to make an appointment, wait is minimal. Staff is friendly & helpful. My physician assistant Yamila, was awesome. Patient, examined me, discussed my issues in terms everyone can understand. Prescribed the correct meds the first time. …

  79. Gina is awesome at what she does! She is thorough and efficient and always takes her time to listen to my concerns. I have always been able to trust her knowledge and expertise. I would highly recommend her for cosmetics as well as any dermatology related issues. The wait time to see her is totally reasonable!

  80. Place was decent and well kept, but holy **** is the staff unprofessional. The check out girl looked like the least engaged employee I’ve ever seen, and I worked retail for four years. I told her I wanted to make a follow up appointment, …

  81. I am taking a few minutes to write this review to recognize Catryna Del Sol, because I am truly impressed with her expertise, bedside manners, and time management skills. My daughter had developed a skin condition which had been treated for …

  82. Doctor is an extraordinary smart person took her time with me explained everything to me didn’t have to wait long. I had previously gone to Miami children didn’t get to see anyone after 3 hours of waiting finally saw someone who didn’t …

  83. They used to be an amazing team of doctors. Now they grew to a bigger clinic and are way less personal. I never see the same doctor, and the last two that have attended me both would rush me while in the patient room. I was a loyal patient …

  84. Worst experience in medical office of our life. We went in to see a dermatologist for my mom because she had abnormal skin patterns on her back and the doctor barely glanced at the spots we were pointing to and with attitude said “yup i see …

  85. Avoid this place at all cost.. They overbook and make you wait 45-60 mins to see a doctor. The waiting room is packed every time we go and people have no room to sit. No respect for COVID social distance. Doctor doesn’t take time and the treatment was ineffective.

  86. I love and respect Dr. Ciocca staff. I was going back and fort, being sent to different dr. for my daughters skin condition. Until I was given a list of dr. to choose from and a coworker asked me what I was doing, I told her my frustration …

  87. Dr.Ciocca is the best, love her cosmetic procedures and the results are great! Marilin is your go-to for your skin needs. Microneedling & dermaplanning are my fave. These procedures cleaned up my acne and any marks.

  88. I just started going to this office two weeks ago on the referral of a friend, and I’m so glad I started coming! I love that they have their own parking lot and were able to get me an appointment for the following day (rather than places …

  89. Making an appointment was fast and very easy. I arrived about 30 min earlier than my appointment and was escorted in exactly on time. The doctor was super friendly and helpful though it did seem like she was rushing a tiny bit. The facility is very clean and modern which made me feel very comfortable. I would definitely recommend.

  90. I am very pleased with Ciocca Dermatology and their commitment to their patients. I was seen and treated by Yamile Alfaro for some changes in my skin. Yamile did a full assessment, explained the condition and made recommendations. My …

  91. BAD SERVICE! Waiting three months for an appointment, that was canceled a week prior. They rescheduled me for a week after and gave me the first appointment of the day 9am- and 9:15 for my husband beacause we had other things already …

  92. I went to Ciocca Dermatology for the first time last week. i was extremely impress with the office and how beautiful and organized everything is. i had a great experienced from the appointment making to my check out minute. I was seen …

  93. I’ve been here twice so far and both of my visits have been superb. The dermatologist is the sweetest and her staff is very welcoming. Finding a great dermatologist that would accept my insurance was very difficult, but I’m glad I found …

  94. I Love Dr. Ciocca and her PA’s. I have been with her since I met her in her previous Doctors office, before going solo. I am so glad I found her again. They are super high tech, very professional in every way. I have been dealing with skin …

  95. I went to see this doctor and she was very nice, she explained to me everything in details, however, I can not say the same about her staff. I had a biopsy done where they doctor put 2 stitches o my face. When i went back to removed the …

  96. Leaving the office after waiting for 20 min. Receptionist told me there 5 people before my daughter’s turn. Last time I waited almost an hour and learned later that receptionist input my daughters arrival, 45 min late. Disrespectful. Doctors are great. Costumer service not.

  97. Everything was wonderful at the facility at the doctor’s office the waiting room was Immaculate spacious big the only thing that I heard from other reviews on Google that people complain about the wait time in the waiting room took longer …

  98. I’ve been bringing my kids to this practice for years. Today we arrived 18 minutes late- I even called to notify. First time I have ever been late in over 8 years of coming to this practice. They would not see my son. We will not be going back. Congratulations on losing 3 patients over a 3 minute window.

  99. Been there on several occasions. I’ve always been made to feel welcome. Staff is courteous and efficient. Yamile Alfaro is very professional, competent and compassionate. I highly recommend Ciocca Dermatology.

  100. I absolutely love this Office! 2020 was a hard year for everyone. The stress of all the changes and adapting to a new norm affected my skin and caused me to become very self conscious. Yamile was God sent. Not only did she treat my current …

  101. This Dr is not professional at all, she has no bedside manners. She leaves you waiting in the room for 1 hour and she doesn’t even excuse herself for coming in so late. She gave me the wrong diagnosis …

  102. The doctors and staff are polite and knowledgeable, but the office procedures need work. We arrived at 9am for a 9:15 appt, were brought to a room at 9:45 (because I complained), then made to wait in a gown (in a ~65 degree office) for 30 …

  103. We had a great experience at Ciocca Dermatology this month. I needed a new provider for my daughter since she switched to Fl Kidcare. I was so happy to find this office was conveniently located in the sunset area. The staff was …

  104. Very bad policy on this office cause once you child turn 18 they won’t allowed you to go in the medical examination room with them you have to wait outside on the waiting room and they ask you if you want we can call via speaker🔊 so you can …

  105. Dr. Ciocca is an excellent dermatologist. She is very knowledgeable and experienced. She listened and answered my concerns. She took the time to explain the findings. She is everything I was looking for as a dermatologist. Her PA did an amazing job. The staff was friendly and helpful. Thank you Dr. Ciocca!

  106. I highly recommend this dermatologist office it is the best I’ve gone through many many different offices and out of all of them this has been an excellent service to doctors their assistance even their office personnel number one service I will highly recommend it really happy fast efficient just perfection

  107. Was not seen at appointment time. Staff was friendly but pushing services not desired or scheduled for. It would be appreciated if staff went over pricing of services before procedure. Exceptional …

  108. I LOVE Ciocca Health Group. I’ve been to a couple of Dermatologists throughout my life and I’ve always felt that changing dermatologists, or losing a dermatologist because they don’t take your insurance was not a big deal. However, that’s …

  109. Dr. Ciocca is a beyond amazing doctor. My twin daughters, my husband and I have been coming to her for numerous years. She is extremely knowledgeable and experienced. She takes her time with her patients and listens attentively.. She …

  110. Horrible experience the nurses and medical staff don’t really know what they are talking about when it comes to skin care and medical advice or treatment I based this on going to another dermatologist who was able to help me. Also had a CO2 láser with Dr Ciocca herself and she was biased and did not really help me.

  111. They are forcing Non existent masks Mandations on children or they cancel your appointment apparently… Front desk girl was absolutely rude As soon as she said her 1st sentence I knew I did not want to come back she continued to cancel appointment due to me not Want to talk to click a mask on my child

  112. My aunt was ripped off at this clinic they basically took her money and not only did they charge her for anestesia but they didn’t apply it on her while doing her procedure ! This clinic is also not punctual my aunts appointment was always at 8:30 & they would attend her at 11 …. Very unprofessional!!!!! & not friendly at all ….

  113. Knowledgeable Dr. but be prepared to wait 2 hours plus. It is completely chaotic the way the staff over books the appointments. Huge number of young staff and a large turn around.

  114. Arrived super happy with my son. Who really needs to be seen. Just for the front desk girl to cancel my son’s appointment because we didn’t OBEY to wear a face mask. While the staffed weared the mask incorrectly. It’s 2022 covid is over no …

  115. Doctors are very good, but the administration part is the worst. Today I took my son for 2 visits, he has a very good medical insurance but I had to pay fully for one of the exams. The administration does not even know what they are doing …

  116. I agree with this last comment, my son comes to this clinic for 8 years, and I came to treat myself, and the administrative attention is terrible, the one that came out instead of explaining in a better way was very rude from the one who …

  117. Great experience at this office! Christina Herrero has been my PA over the last year, and she has been an absolute delight to work with!! Not only has she been extremely informative and professional, but also very sweet and compassionate. 5 star service!!!

  118. Great practice with multiple doctors. Knowledgeable and helpful staff. Very clean. Very organized. Take multiple insurances- call ahead for more info.

Leave a review

Your email address will not be published. Required fields are marked *