CIS Home Loans

Mortgage lender, CIS Home Loans

CIS Home Loans is a full-service mortgage bank specializing in conventional, FHA, VA & USDA home loans. Compare your options and apply for a loan today! See more

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CIS Home Loans Reviews ( 45 )

  1. No clue what they are doing. payment went up after 3 months still don’t know way. Loan officer had no clue what she was doing everyone started calling her clueless

  2. broker gave run around for nearly 3 months kept saying were approved had sign dates, did everything asked and yet kept getting sign dates moved, broker lied through his teeth the entire process communication sucked, spent a lot of money …

  3. This company was not as I expected I waited for 5 months and it took me $ $915 USD and then cancelled my order It was fraud on the money and I got nothing. Not wasting precious time with these and takao trap like me..

  4. My agent worked with me to get the best rate. Patient, knowledgeable and willing to go above and beyond to put me at ease about the refinancing process. I’d do business with them again.

  5. Our loan representative Dena Ennis, worked with with us every day and late into the evening. We had never done a re-finance before but she was there with us every step of the way.

  6. Do not waste your time with this place they have given us the run around for 4 months by changing reps to multiple people because they do not know how to process a VA loan! We were told that we were approved went through the process of …

  7. As a single woman I was able to purchase my first home ever because of CIS Home loans. I had been renting for over 28 years. I would definitely use them again.

  8. Efficient, friendly, responsive, and easy to work with. The electronic loan portal makes it simple to electronically sign, upload and submit documents. The people make all the difference, though; I had two dedicated loan officials who guided me through the loan process without a hitch.

  9. My mortgage coordinator was Dena Ennis, she was very helpful throughout the entire loan process in fact everyone was very helpful and made the process least stressful as possible and did so very quickly. I’m very thankful to them all.

  10. Dena Ennis went above and beyond helping us get the home we always dreamed of. Everything was done through email and text until closing day. The only bad thing I can say is that the closng seemed a little disorganized but that could be due …

  11. This was my second home purchase.
    By far the best experience. Handled every issue by email or text and great communication. They was very patient with all my questions and made sure I …

  12. Staff not helpful , I have a mortgage loan from cis , and the last few months they have charged me multiple unjustified fees. They charge $11 to make a payment via online which is not the problem, the problem is sometimes after entering …

  13. Alicia Cochran and associates made this such an easy smooth process. I couldn’t have asked for nicer folks to work with. They made my dream a reality. Give them a call and you will have your dream too.

  14. Things have really changed since the housing market crash. I’ll tell you… the rules, regulations, and requirements are STRINGENT! I assisted with supplying family documents to the lenders and it was time consuming at best. Documents were …

  15. I worked with their Huntsville office. They made the mortgage process very easy. They were very clear on the information that was needed and provided numerous ways to give them the information. The originator was on top of making sure all was in place to insure a successful closing.

  16. Awesome experience! Alicia Cochran was our Loan Officer and she was amazing! They even sent someone to my house after hours to close on our loan because that was better for us due to work hours.

  17. Been with CIS for almost a year now. Great company with good customer service. I recently refinanced my home with them. They offered me a better rate than other lenders, which saved me alot of money. It was a streamlined process and I was …

  18. If you check my history I tend to leave good reviews but I do feel important to speak about what a horrible experience it has been with this company. I own more than one piece of real estate and have been with other companies. I regret the …

  19. Aside from the final signing of documents, majority of the process was done electronically because of Covid-19. Despite of that the whole process went smoothly. I worked with Debbie and she was great! I loved talking with her about family and other things. The whole team was great! Thank you!!!

  20. CIS Home Loans gave me a GREAT experience with my refinance. Michael Crowder and the team communicated clearly, quickly and pleasantly throughout every step and served me well. I highly recommend CIS!

  21. Alicia and her team made our home buying experience quicker and easier than we imagined was possible! From working after hours to get our interest rate locked in to helping us understand how the process worked, they went above and beyond to help us! I 100% recommend them to any potential home buyers!

  22. Repeatedly lost my payments. Like accounts receivable has ONE job. Yet everytime I mail in a money order instead of paying for the privilege of making online payments that cost another 15 dollars to make, they lose the payment and require …

  23. DO NOT GO HERE!
    We started the home buying process through CIS. We were told we could do our land loan, loan for dirt work, and home loan all in one. So, with this sounding …

  24. Great team to work with. I would recommend CIS Home Loans to all my family and friends. You’ll get the best possible rates and a great experience. Easy process. Probably make a good friend or two.

  25. I don’t do many reviews but I’d be doing others a disservice if I didn’t document my experience with CIS for others to see. We bought a second home/investment property and used CIS Home Loans as our lending institution; the initial process …

  26. Do NOT use them! Especially if you’re a disabled veteran and you don’t have to pay taxes. It messes up their world then…More paperwork & they aren’t good at that. Dara seriously argued with me & told me I wasn’t a disabled veteran. Treated …

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