Citizens Medical Center (TX)

Citizens Medical Center

Citizens Medical Center is a not-for-profit hospital known for compassionate patient care, clinical expertise, and bringing advanced medical services to the South Texas region since 1956. Today, Citizens is a 338-bed acute care hospital with over 1,200 employees. Citizens Medical Center is recognized for its outstanding cardiology program which includes a nationally accredited Chest Pain Center.

Citizens Medical Center (TX) Contact Details

Citizens Medical Center (TX) Reviews ( 80 )

  1. There is no communication between nurses on turn over to new shift nurse!! I had to repeat myself/my problems over and over. It was rediculous! Definitely going to DeTar next time!

  2. I had a problem with a doctor who told me he couldn’t prescribe any medication that would help.He even told me there wasn’t any type of medication for nerve pain.I later found that to be false.When I tried to call and make a complaint the …

  3. I can’t say enough good things about the staff, nurses, and doctors here. Dr. Hashmi is very sharp, professional, and personable. I highly recommend this hospital.

  4. Outpatient lab wait time terrible….1person who acts as a secretary and lab technician.. Really..as big as this hospital is and this is the best they can do!!!!Now calling for someone to help and the answer was “No”…

  5. Poor service. Pressed on my back for 2 seconds and diagnosed me with a muscle strain. Nurse practitioner adame is a joke. I’m telling him where my pain is and he’s telling me my pain is elsewhere.

  6. Shouldn’t even get.a rating seeing as how the docs and nurses are so unprofessional. I went in there and all they did was sit at the desk goofing off until they decided to come out and do their jobs.

  7. Easy access hospital. Visited. a number of people here and have found staff very helpful. Fortunately I have not been a patient but have heard mixed reviews from those who were.

  8. Not very attentive. The nurses don’t seem to care. I wish they received a course in 🛌 bedside manner. You know… Perhaps say your name, and say that you will be my nurse tonight. Just feel sad, in pain and neglected. …

  9. These people treated my wife with loving care before, during, and after surgery. Friendly staff and care givers but stay away from the powdered eggs in the cafeteria!

  10. Terrible hospital their bed side manner is terrible I took my daughter who has MD and the staff are rude like nothing I’ve ever whitness before even the security officer approach me while I was picking up change that the machine spitt out …

  11. First off I was in there tonight came in about 6:30 pm walked out at 9:30 pm I was instructed to go to the Emergency room by my Dr. For the Asian in my knees, because he could not treat the pain I was in with Norco this evening because it …

  12. I would give 0 stars if that was an option . I wouldn’t take my dog to that hospital . The nurses were the worst I have ever seen in my life rude with NO compassion when a patient is in pain . The only good thing I have to say about that …

  13. Facilty was dirty and the staff was rude no greet upon arival looked at you as though you where intruding on thier time. The nurse that gave my girlfriend her injections was about as rude they get. The only nice person was the nurse that took vitals. Get it together citizens!

  14. Terrible customer service. Seems like they don’t know how to do they’re job. Didn’t want to work with me after I already had gotten labs and X-rays there. More than likely cause I am paying cash and don’t have insurance. Some ladies seem like they are prejudice. And mostly everyone working there is over weight

  15. I was an out of town visitor who required emergency care, and found the staff, especially my ER doctor (Smith? Stith? Something like that) and an RN named Amanda simply superb. I would not hesitate to return if needed.

  16. It was a Sunday at 10pm and I went in with a broken ankle. My first time in the ER in this city. Worst ER on the planet. No regard for my pain, broken ankle. People were there for questionable reasons and the police man’s guard says it all …

  17. I trusted this hospital for years, always In an out without ever diagnosing anything. Thank G-d Detar exists. I’ll never go back to Citizens.

  18. Spent a week there and only had to throw one nurse out of my room, that really says a lot because I have a rare clotting disorder that usually puts me at odds with medical professionals who know less about my condition than I know. 99% of the staff was knowledgeable, helpful and working without ego.

  19. Went in the ER to be checked out the nurses were nice the PA on duty was blunt but to the point I like that. The only problem I seen was how filthy the room was the air filter was so filthy I’m surprised we could even breath in that room disgusting.

  20. When you go to ER because youve been vomiting bile 3 to 4 times a week and a CT scan and blood work according to the doctor says nothing is wrong, admit them and find out why because something IS WRONG! My son is an adult with no insurance …

  21. This place was horrible they all were rude under evaluated me. Had police escort me out took back the blanket they gave my daughter refused my girlfriend service of a outlet to do a breathing treatment and watched us walk away knowing we …

  22. Absolutely the worst hospital that I have ever been too. If you have a severe medical condition confirmed by several very good Doctors I would not go here. They are rood. They lie. They provide no medical care or concern. Do not waste your …

  23. I am new to the area and tried calling to make an appointment with a cardiologist I had researched (Dr. Tillman). When I called the office, they were unwilling to allow me to make an appointment without first having a referral from my …

  24. I was in there for a good min.I was bitten by a spider and had infections in my lungs also had pneumonia .was on so many meds I broke out in rashes. The admin and nurses were caring n understanding .Thank u all for the support and doing awesome job

  25. My sister broke out after some meds that the ER nurse put in her IV and I go up to the nurses station to get a nurse to come look at her, she did, but the nurse said well she’s not itchy and her throat doesn’t hurt but I will find her …

  26. Ignore the ER. They told me they don’t do x-rays there?! Went in with back pain and left with it undiagnosed. Still can’t sit up, stand, reach, or lift anything off the floor. Nurses were nice including Severo. Nurses & facility earned the …

  27. I came from out of town to have a surgery done and the staff at this hospital is the best care I have ever received at a facility. I felt so comfortable they went above and beyond to make me feel better. I need 2 more procedures and I will …

  28. Do yourself a favor and go somewhere else. The doctors charge you out the rear for absolutely nothing. Victoria, Texas literally might have the worst medical facilities. 🙄 By the way, your billing department is a joke when you constantly say you’re transferring and hanging up. …

  29. I am very happy with how my dad was treated at this medical center .. I’m very happy with all the nurses from the day my dad went in into icu till the very last day when he came out . 🙏🏽… …

  30. Husband had total knee replacement and all aspects of care were excellent! He checked into day surgery at 6 am and was discharged at 2:30 pm with new knee. Day surgery staff were informative and compassionate, especially Charice who was assigned Ron’s case.

  31. The rent a cops they have as “Security” are a ffing joke. Raymond Garcia was handing everbody who walked in without a mask, a mask, while not sanitizing his hands. That is DISGUSTIING! He was harrassing 2 Females who called ahead to visit …

  32. I showed up in the E.R. via ambulance with a hemoglobin count of just over 2. Which is life threatening by any measure. The E.R. team did excellent work getting me back to safety. Then the ICU team took over. I regret that I was so out of …

  33. Went to Citizens hospital twice with my father and the emergency room with him as well. I can’t begin to describe how wonderful the staff is there from the receptionist to the ICU to the doctors, surgeon’s, housekeepers and physical …

  34. Labor and delivery is good, but the er is so bad. Nurses goof off. Er sucks bad. But the labor and delivery nurses are really sweet. The hospital is great too. Food is excellent. I wished that the er nurses cared more about the patients being sick

  35. The exhausted nurses and staff due to the Covid-19 struggle were still wonderful with their care for my husband. They were professional, careful with safety and very compassionate. If needed we will go back there without hesitation. Thank you so much.

  36. I have been working with woundcare for several months, for diabetic wounds on my feet. We have been successful in healing several wounds. We were down to one wound. But the only wound care doctor on staff whent on vacation, wich I have no …

  37. Unsafe patient ratios result in poor quality of care. Nurses are overworked and can’t keep up with the patients as they should. My grandmother being one of those patients.

  38. No wonder this hospital is rated 3.4. I called and spoke to a nurse about getting a script for Antiviral pills for covid. She right away asked what is my insurance. I told her Humana. She right away the me it doesn’t cover and it will cost …

  39. Worst attention by medical staff ever!!! These people are beyond slow. I brought my mother in at 3:30 am and 7 hours later we are still here. They prescribed her a steroid which if you ask me makes no sense to prescribe a diabetic patient …

  40. I brought a nursing home resident with behavior issues in for tests. Darlene and the team from radiology and security were so patient and understanding. They reassured the resident she was in good hands and we all had the goal of getting …

  41. One of the most disrespectful staff I have ever encountered in my life! It breaks my heart to say that about the hospital but these nurses don’t care about their patients. Was literally rushed out and treated as if I did not matter because …

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