Citizens Memorial Hospital

Citizens Memorial Hospital

Citizens Memorial Hospital and Citizens Memorial Health Care Foundation (CMH) make up a fully-integrated healthcare system. See more

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Citizens Memorial Hospital Reviews ( 128 )

  1. Don’t waste your time, rude, slow and they don’t care about you especially if you’re a child. I’d give them a negative rating if I could. Just drive to springfield you won’t regret it

  2. Cant describe enough how wonderful & the care & love this hospital gives🌹 Saving lives is this hospital’s motif❤️ Saving my husband as he endures Cancer- most loving care they give him! Ty🌹 …

  3. Propagating the Covid-19 lie and separating families in time of crisis. Sad. So, so, so slow in the E.R. I would never connected again with a serious problem. Go to Springfield!

  4. This hospital makes the last days of a dying patient into the worst day of their lives, all for a plant that grows from the Earth. Shame on the person who called and I hope karma gives them justice

  5. Worst place ever if you need to go to the er they had me waiting in the lobby for over two hours sweating burning up and the attitude I got from staff unbelievable we’ll never come back

  6. My son is here now. Been here since 1:00 have not even seen a nurse yet. He is in so much pain. Does this hospital just not care.should not have even given them a one star.

  7. After taking my mother-in-law over there for various tests, we were told that she had a brain tumor. She was referred to a doctor in Springfield and after tests were done there, they found NO BRAIN TUMOR. Unbelievable !!!!

  8. My son stepped on a pace of glass we have been waiting to go back he is still bleeding it is really pissing me off i would give cmh er a negative 5 stars fix your er staff they toasted the bloody paper talls in the trush and not in the bio bags.

  9. When I went to the CMH Walk-In Clinic a few days ago, they didn’t offer me a wheelchair, considering I had an injury to my left ankle and could barely stand…let alone walk. One star because they did not offer me a wheelchair.

  10. My Brother was taken to this Hospital by ambulance, he was raving about the care he received, in his own words, I have never been treated so promptly with compassion and loving care, after attending to his mis placed hip they allowed him to …

  11. I would say Dr. Guhl is the best doctor in the world. Dr. Guhl and her team deliver my baby at 5 am. They were fast and very kind and let us know what was happeing the whole time. We will for sure have any future kids with her.

  12. This ER left me lay in a hospital bed with flies landing on me after two consecutive grand mal seizures and a huge knot on my head. They did nothing at all for me. Just let me lay there and cry and then sent me home with nothing to ease the …

  13. It’s ok if you only have a minor injury but you are far better off just driving the 30 minutes to Mercy, where you will get the correct diagnosis and treatment the first time around. Plus CMH has a terrible billing department it is impossible to speak with anyone and if you leave a message they don’t return your calls.

  14. Went to the ER Monday, October 28, 2019…sometime after 11 pm. All they did was diagnose my husband. Didn’t even prescribe him anything. Went to the walk in clinic today (10/30/19) and they prescribed him medication. Thanks for the expensive bill ER!!!

  15. While waiting 5 hours with a toddler watched 2 different police detainees go straight back. I guess the law abiding citizen just gets the shaft. Worst service ever, every time, at this place. Find somewhere else to go. What a mistake!!!

  16. My family and I use CMH for all of our healthcare needs and have great experiences throughout the system. Everyone at CMH treats us like family and go above and beyond to provide us with the best care. …

  17. Moved here from St Louis, known for top hospitals, and have been extremely pleased with the level of care at CMH in Bolivar..small town!!
    I am impressed with every aspect of this hospital and Doctors building across …

  18. From long-term care, family physician and lab, to radiology, ambulance and the ER–we’ve used all of these CMH services over the last few days with a family member. We’ve received outstanding and personalized care by a very caring and compassionate team. Excellent!

  19. I was at the ER last week at CMH everyone !! Was very kind and courteous !! I feel as that I got excellent care much better care then I ever received at Cox or Mercy , cox rolled me out on a gurney and left my there in the hallway for …

  20. “Doctor is really behind tonight” we’ve been here 4 hours and the doctor has been holding up the door frame for 20 minutes… chatting it up with the nursing staff. …

  21. I had less than desirable care when I was a patient there after surgery, but chose not to post a review at that time, because although the care was subpar and compassionate was not on the spectrum, I was ok. However, it’s quite different …

  22. I have never been disappointed in the care we’ve received at CMH. It’s always been wonderful… friendly, timely, accurate, caring and beneficial. We have the upmost confidence in the doctors, nurses, radiologists, physical therapists and staff. Bolivar is definitely blessed to have such a great hospital!

  23. Got a $1600. Was dehydrated. Recieved no fluids. Charged $900 for lab work that wasnt takin. My wife witnessed this. It deviated my credit with it going to collections so fast. This hospital needs to be under review for it practices. Expecting CMH to make this right

  24. Our daughter fell and broke her arm and was treated here in the ED. We live 45 minutes away from the hospital and had her seen, arm set, casted, and her back in her own bed within 5 hours. From the EMS crew who came to our house, to …

  25. Unfortunately, the medical industry is in sad shape, and this small medical facility is no exception. I would give a 1 star but for the one or two individuals who seem to care more about the patient than the money. I have not encounted …

  26. The staff are competent and friendly, let’s get that right. The hospital billing policies and their prices are ridiculous. Keep an eye on billing, they like to charge for service not rendered.

  27. The staff in this hospital saved my husband’s life as he was fighting Covid Pneumonia in December 2020. At the same time, they worked diligently and with much love, sacrifice and loss, to try and save one of my dearest friend’s life who’s …

  28. My wife is an employee at this place. With multi-bulging,herniated disc, she’s in unbelievable pain night and day. However, being an employee she’s feels intimidated to speak. One out going physician (Dr. Bull) didn’t provide xrays/MRI to …

  29. My brother went to emergency room last night. The doctor was incompetent he wanted him to walk when he had fell and he was hurt didn’t even want to do a x-ray with out being asked to have one done. When asked to have my brother …

  30. My husband is here now as we speak. He has not been checked on not once by his nurse. He has a bulging/slipped disc and is in tears which is not normal for him to cry at all. No one has given him anything for pain nor even came to check on …

  31. Their ER is one of the biggest jokes! Having a disabled child already a concern, an ER is somewhere that you are SUPPOSE to go and be able to trust your care team. That is not EVEN CLOSE to what you get at CMH. In September my daughter was …

  32. My girl has literally been here twice in the last two days due to severe pain from her surgery and they refuse to do anything so she can have a decent night’s rest. For a place that claims to care for others going without out sleep can …

  33. I ended up going to the E.R. because my throat was swelling up. The paramedic that was in the back of the ambulance with me was able to open my throat back up before we got to the hospital. I was covered in hives and a little shaken. The …

  34. Been in the waiting room for over 5 hours, as of that have a patient that is bleed. Said they are busy come on know u have someone bleeding and haven them wait while the receptionist just chats.

  35. I was there a week ago this place is a joke!!! The Dr didnt even know what he was talking about. Told me to take my daughters meds. Just so he didn’t have to write me anything. The nurses was very rude and didnt care who knew it. Was making …

  36. The E.R is pitiful. Staff have no care for families with loved ones here. I will never come back to this E.R. They are very rude and tell you one thing and don’t even know what they are talking about.

  37. If I could give this place a zero I would – Went here twice and they told me nothing was wrong. Made me feel like I was going out of my mind or looking for attention. Well I now have problems that my doctor is trying to fix because you all …

  38. Citizens Memorial Hospital delivered outstanding service throughout the entire emergency room process. Everyone with whom we came in contact was professional, friendly, and happy to be at work. ALL OF THEM! The ER admissions clerk was …

  39. We’ve been sitting here with our 3 year old son who swallowed a magnet for almost 5 hours… 1 person has been called back in that time and police brought 2 people in that were immediately taken back.. it is now after 10pm and there’s no …

  40. Theyre staff is extremely hit or miss, most of the nurses are very kind and compassionate but many of the cmh staff is very impatient, rough and rude to their patients. They need to know when to stop poking on their patients to draw blood. …

  41. I had a heart attack and didn’t remember much about anything. But When the ambulance arrived at the ER they had everything ready to go got me into the cath lab within seconds, dr. Best saved my life. And all of the nurses and aides were very professional and helpful I couldn’t ask for any better treatment than I got there.

  42. My husband has been seen at the ER twice, twice the same Dr has told me to take him home and call hospice while his primary Dr says no. The ER Dr is rude and showed no compassion to me or my family and certainly not my husband. He talked about him like he was not even there.

  43. Unfortunately I recently ended up in the ER in the middle of the night. I have always had a good experience but the staff on this time were even more awesome! There wasn’t a single one of them that didn’t introduce themselves, explain why …

  44. emergency room visit and was admitted with a life threatening illness. I have never recieved such great care at a hospital. caring and considerate, intelligent and mind staff all around. excellent Dr’s and nurses, all staff. even the food …

  45. Took my husband here when he busted his head open at the lake because it was the closest hospital… terrible idea … take the time to go to a further hospital!!! We sat in the waiting room for 6 hours before even getting in a room, the …

  46. I recently dislocated my elbow and went to this hospital we recently just moved into town I couldn’t have had a better experience I’m so happy that that’s where we decided to go every nurse and every doctor that I seen that day were kind and careful and really show that they cared about me!

  47. If I could give 0 stars I would. WHAT A F’N JOKE this place is. Awful bedside manner not only the nurses but doctors too! If your vitals are good they will send you straight out the door, even if you are clearly not fine.

  48. Would give 0 stars but I had to have at least one to do this review. So not come here if you’re very ill. My advice to you, go to Mercy. My husband was admitted here. He had a massive infection which was ignored. After leaving the hospital …

  49. This place is super impressive I brought my sister here for an out patient procedure. Everyone here has gone above and beyond!! We all know what they say about hospital food, not here it’s amazing!! Friendly atmosphere I have seen in …

  50. Jason in the hospital lab has drawn my blood twice in the last 6 months and he has been professional caring and absolutely no pain! He is wonderful at his job! Please recognize his fantastic work!

  51. This ER is TERRIBLE. I am a nurse and the way patients are treated here is unacceptable. They have no compassion or care for those that do not feel well. Only a couple people in the ER, even after being brought in by ambulance, and was told there was a 3 hr wait after WAITING 2 hours already!!

  52. Hi I recently called to make an appointment with my primary care physician at Bolivar Family Care only to find out the soonest I could get an appointment was in 6 weeks. I was suggested to see a nurse practitioner. Too many nurse …

  53. I absolutely love CMH network! My husband is a long time patient there with several doctors. His doctor is now my doctor. Over the course of the year every doctor, nurse and care staff has been nothing but friendly, caring and professional. …

  54. They Will take advantage of you in your moment of need. CT scan of abdomen should cost $675- $1700 in the entire state of Missouri. (see below) CMH billed me $5508.83. They expect individuals to pay the same as they bill the big insurance …

  55. Came in here at 12pm and still sitting here at 3pm and this is jus the waiting i havent even made it to a room yet and im in pain and I’m sure ill be here a few more hours…this hospital is pathetic
    I advise people to jus go to cox hospital!!

  56. I had severe chest pain Thursday night and went straight to the hospital. Was helped out of the car and went straight to triage. Was left in the hall for about 3 minutes waiting for a room at the ER. Had blood drawn x-rays taken and a …

  57. !!DO NOT WASTE YOUR TIME GOING HERE!!
    CMH BOLIVAR ER IS A JOKE!! don’t bother taking your kids there as they will not take you serious and just treat you as an over dramatic parent and talk down on …

  58. My second eye exam with Dr. Soni and his staff was not as good as the first. Dr. Soni seemed busy, rushed, and didn’t hear my concerns instead I was scheduled to return in six months. I don’t know if I will.

  59. I went in because of a wreck that hurt they are over charging me saying they did things they didn’t. Also went there for an infection they gave me an antibiotic that made it worse. I wouldn’t recommend them to a dead guy.

  60. I felt the hispital was staffed by professionals who cared about your comfort and well being. I had surgery there yesterday and felt the staff were all concerned I got the best care

  61. I don’t even know. Everyone was nice enough. But the service was the worst I’ve seen in an ER. I bring my wife in at 3:30AM. We check out at 8:30AM. There’s no patients there. My wife has cist on her ovary, they give her pain medicine, …

  62. I literally watched them bring people in an ambulance and set them in the emergency room to wait. Kids waiting over 4 hours to be seen and people leaving after waiting over 4 hours. Ridiculous. Glad I wasn’t the one sitting in pain for 3 …

  63. My wife recently had robotic hip replacement surgery at CMH in Bolivar performed by Dr Gray. From pre-op check in to surgery to dismissal next day, to post surgery PT, the experience has been absolutely top tier. The staffs of Dr Gray and …

  64. Zero stars if I could. How the hel* are you ppl going to let someone just sit in your waiting room while actively having a heart attack? No care given by the ED staff whatsoever and there’s at least one that needs to be fired. Good job CMH for making ppl feel safe at your hospital

  65. terrible service. sat in the waiting room for an hour and said “it shouldn’t take long” then finally got to a room had one doctor say it would at least take an hour then two hours later got nothing had to repeatedly press the help button to …

  66. Wait time was slow. Was supposed to get eye ck for my contact to see if it needs changed or not. They tell me they don’t that there. Had to go somewhere else.
    The nurse did a ck on my eyes. Said it didn’t change from where I used to go …

  67. Dr. Woolsey and his staff are very friendly and they actually care for you. First met him when I had to have a toe amputated and it went extremely smoothly, with no complications since. I am terrified for anyone to touch my feet but Dr. Woolsey has made me feel totally comfortable with him.

  68. CMH is a bunch of money hungry liars. Went in for a ruptured appendix told the lady at the desk I had no way of paying for it she told me it would be alright there were charities out there that like to help the unfortunate, or how ever you …

  69. The ER at Citizens Memorial should be closed down due to incompetence before they actually allow someone to die. The staff are lost in space and very surly if you dare question them. If understaffing is their problem, they shouldn’t …

  70. I recently broke my hand which required surgery. I visited the Orthopedic specialist on Wednesday first. Retha was absolutely amazing(the whole crew was amazing too). She listened and genuinely cared about my situation. Brittany in pre-op …

  71. We had to take our 12 year old, disabled son in to the ER. He has a very complex history and we were quite a ways from home. CMER was absolutely amazing! Nurse Amie was hands down, one of the best nurses we’ve ever had and will forever have …

  72. We took our youngest son to this hospital over Fourth of July weekend for an appendectomy. Dr. Wolf, all of the nurses, and the emergency room staff were an absolute pleasure to work with. We felt so comfortable with them taking care of our …

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