Citrus Diagnostic Center is a high quality, low-cost outpatient diagnostic imaging facility in Citrus County, FL – Crystal River Florida – MRI – PET Scan See more
Read More| Friday | 8:30AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8:30AM to 5PM |
| Tuesday | 8:30AM to 5PM |
| Wednesday | 8:30AM to 5PM |
| Thursday | 8:30AM to 5PM |
922 N Citrus Ave, Crystal River, FL 34428
(Translated by Google) Good evening, I want to make a claim, they deducted $50 for a transfer to your account for consumption, when at no time have I asked for anything, any product or service, besides, I am in Ecuador, I would like to have …
Easy in and out
Mammogram tech was wonderful
Great staff love this place!❤👍👍 …
Wonderful experience for mammogram!
Knowledgable, clean and organized! 5 stars.
Efficient and well organized operation. Friendly and knowledgeable personnel.
Dr Amin and the staff are amazing and efficient.
No do not recommend I am in more pain than what I started
Got xrays an i was there half hour
No complaints, very helpful staff!
Always treated kindly. Very professional staff. Best images.
Nuclear Cardiology procedure
Well done
Very professional
Thank you
Left on hold for over 30 minutes after talking to a staff member who asked me what I was calling about. Called again, and again left on hold.
Trying to get records transferred but no one will answer the phone for over a week
Everyone there is very kind and professional.
Disappointed that masks are not REQUIRED for ALL patients & staff.
Citrus Diagnostics is a wonderful place .You go there nervous of what they might find and they are so patient and caring .Thank you to the Drs and the staff.
They never answer the phone! They open at 8am and at 8:30 am still on voicemail.
Staff is ALWAYS professional! I’ve been going to Citrus Diagnostic Center for nearly 20 years!
In & out for X-Rays. Super easy, no appointment needed. Friendly staff.
The worst service ever!! Staff was extremely rude and unwilling to help patients after they waited 45 minutes in the waiting room. Will never recommend this facility to anyone.
I’ve been calling for over 3 weeks now and nobody answers the phone. I’ve left various voice mail messages and never received a call back. Are they going out of business?
The staff at Citrus Diagnostics Center were very professional Jackie especially I would recommend this imaging center to anyone thank you for your service
Great staff and great atmosphere. They were all so pleasant and so helpful.
It is always a great experience at Citrus Diagnostic 🙂
Unfortunately my experience was extremely disheartening.
Receptionist Jasmine was condescending and did not help me at all. Had to get office manager involved in order to get results.
Have left SIX messages trying to reschedule a nuclear stress test with no return call. Needless to say will be going elsewhere!
Excellent service from Kaici! Had an ultrasound done and highly recommend her!
The group of people that work there are great they have always been super nice and they were so caring when we found out about our miracle baby they are like family I won’t go anywhere else I give them 10 stars 🙂
So they do not respect a transplant patient enough to mask, they all should be masking…I will not go there if the techs get a patient sick I hope they sue every employee this place needs to be closed……
I have been trying to get someone to return my calls for 2 days.I was instructed by my doctor to call and make an appointment for an ultrasound with this place apparently doesn’t need business because they do not
This place is being used as a front for bank scams beware..
Went to have Endography, I was given the wrong barium to drink, they wasted my time as they couldn’t proceed with the procedure.
The staff is very nice and friendly. I go for my mammogram yearly, always treated with caring and concern. Wouldn’t go anywhere else!
My husband had a terrible experience at this place. Patient assistance from the staff was so unprofessional!! Those people that work there need to be friendly and compassionate towards the incoming patients.
I received a very rudely worded letter saying they had tried multiple times to collect a payment from me. I called to inform them that I had not received a single communication from them in over a year. She very pertly said that she sent …
Thank you for a great experience. I was made to feel comfortable by everyone there. I had an ultrasound and mammogram! Jackie is always wonderful!
Called facility day before scheduled test to ask if an x ray could be added to noon appointment and they said no problem. Upon arrival a half hour early they announced “no walk-ins beyween 11:30 and 1:00” …
I have been here many times and every time they are very helpful and do a great job. I will keep coming for every test I need done.
Scheduling was quick and easy. They have appointments available right away which makes getting the test done sooner. They are great.
This place has horrible communication. Half the time they don’t answer the phone, they don’t return calls if you leave a voice mail and they can’t seem to find a faxed prescription after my doctor sent it over 3 times. There are plenty of …
Worst thing about this place is getting them to answer the phone. I was trying to pay a bill….left 2 messages….actually had a question. They didnt get back to me, so, I just mailed check in so I wouldnt get a late charge. Hope you dont have to call them.
They took my father’s I.d an insurance card never gave it back to him ,,,,supervisor tiffany looked at the cameras with him an seen they never gave it back she said she will get back with him three days later no call!!!!!!!!! Watch …
I go here yearly for my Mammogram, but I have also come in on an Emergency status before….I was treated very well by a Professional Staff. My wait time was never long in any of my visits, I would recommend this Business to everyone.
The staff was friendly and courteous. They didn’t have the useless mask mandate so that was nice.
I have had several great experiences at Citrus Diagnostic! MRI, x-rays, bone density, mammograms, Citrus Diagnostic is always my go-to for imagining! The staff is always very accommodating and friendly! Highly recommend!
You can hear others info while you are waiting for your appointment that is an hour late. Privacy Act is not used here.I hope you did not sign a piece of paper that said they gave you Privacy Act.
First of all, our wait time was almost non exsistant, considering we got there early! What a treat! The decor was up beat and the atmospher was
one of healing rather than dread. I delt with a lovely lady by the name of …
I have gone there for years for any testing and then had a late notice on breast cancer results. Anyone with cancer knows the fear of waiting for results on future scans. I wrote a letter to Dr Scott Fisher complaint about this and now he …
I have always used Citrus Diagnostic Center. The staff from front desk
to the back are extremely courteous and professional.
The Dr’s there are professional and fast to get the report back to …
Amy was wondering, very calming doing my ultrasounds. Super nice.
Didn’t really have a wait time even though it’s super busy and got to see a doctor to talk about my test results afterwards which is great instead of sitting here waiting for my doctor appts got in and out in 35 mins
Terrible customer service. Placed on hold for over 10 minutes and decided to call on another line which was promptly picked up. This facility seems extremely disorganized and careless. There was an error made on their part last week and today they had ZERO urgency to resolve this matter.
The office staff very friendly and courteous. Disappointed that I had to wait for 15 minutes for mamagram tech. The Front Desk called for Jackie at 9:10 am when I completed my paperwork Jackie never came to get me. So I finally went to …
I’d like to give a big thank you to Kate LeCouris for going above & beyond on helping me get an appt asap. No other office could get me in till a week later. She was right on top of contacting my doctor’s office & scheduling me in. She’s such a sweet heart & very friendly. Thanks girl!!!
Been here many times and services are in network with my Florida blue. Yet, they processed the last claim through Dr. Amin NPI which is out of network. Called several times to get this fixed and they keep saying I have a deductible. I do …
I had a wonderful experience from beginning to end. The front counter staff were helpful and friendly, and the technicians I worked with made me feel extremely comfortable and at ease. Jackie, Chris, and Amy “Thank you”.
I would recommend this diagnostic center.
Keri who did my CT scan was wonderful. I was nervous. She explained everything so well before, during and after the test. She even made me smile. Very professional and supportive.
I had a mammogram done there. Took two weeks and several phone calls to finally get the results. They are completely disorganized and staff is not friendly or helpful. Will NEVER EVER go back there.
Wanted to do 2 CTs with dye on same day because somehow they magically deleted the first set of images. Knowing how dangerous this is for me the patient they didnt warn me and didnt care , they were ready to do it .i called my son and asked …
Amazing experience today. It is what it is about the wait, I mean there are emergency patients coming and going – so you have to understand – what if it were you who needed a stat exam or your family members? Anyhow, the staff was …
I went for a ct scan of my neck today…& didn’t know I was going to have a IV dye & Nikki & Chandi helped make me feel very comfortable…The staff is also very professional….
Specifically discussed my time constraints when scheduling the first appointment of the day to reduce time spent waiting. Arrived 15 minutes early as requested. 15 minutes after my scheduled appointment I asked if there was a problem this …
Be careful of their billing practices. They are trying to bill for a service that I already paid for. Also, watch that they credit the correct account. as well You will need some patience, make sure to investigate that you actually paid …
TERRIBLE…. Do not use this company, waited a week to get in for an MRI, in constant pain, only to be told when I showed up that there is nobody to do the MRI. Really? They claimed they tried to contact us, but now I’ve lost OVERTIME work hours around(250$) and NOT EVEN AN APOLOGY! Go to HOMOSASSA IMAGING, they are amazing!!!
This place is a disgrace to the area! I’ve had numerous issues with them the past year… ie: don’t answer their phones , don’t return messages, show up 15 minutes for my appointment because of paperwork and 30 minutes after my appointment, …
When I arrived the waiting area was extremely busy but the staff was great and was getting patients right in one after another. They were very efficient and was able to get me in and out in less than an hour. My technician was awesome. …
The only radiology facility that I would recommend any one to go to in the state of Florida plus the staff is professional and kind when you are going through difficult times. They are the best. My visit was made complete by the following personell, Ciara,Jaiden, Jeff, Kate, Kayla, Don
and Nikki
Jaden at the front desk is so pleasant, efficient and knowledgeable . She consistently performed her job with professionalism and most importantly a smile. I hope she is recognized for her great work. Thank you Jaden.
Carrie who did my CT scan was wonderful, but the office staff seemed to have some communication issues. I was called the Friday before my Monday appt to see if I wanted to move up the time. I was then told to arrive 1hr 15min prior to my …
My fiancé went here today to get a CT scan with contrast. He is a transplant patient with zero immune system. The technician was not wearing a mask. He told her he was a transplant patient so you would think she would put on a mask but she …
I too have been robbed by this place for 50 bucks. I never even been to Florida
Everyone at Center = excellent, accommodating professional service. I was anxious anticipating results. Kaici my technologist was informative, reassuring, professional demeanor, thorough, caring, and skilled. Thanks to all!
Upon entering the dreaded big and unfriendly sign in counter, I bravely walked to who looked to perhaps be a nicer lady. WOW was it an excellent pick. I had not previously seen this lady there so I thought she must be new. She was very …
Went to this Place of business 4 times to get a chest xray and was unable no tech was available not a good experience won’t recommend this place to anyone not to professional.
If I could leave a negative rating I would. My primary sent a CT order over two weeks ago and Citrus Diagnostics never called me to schedule an appointment. I used them last year and it was very professional so I am not sure what has …
They never get back to us to set up an appointment. Never, never. So annoying.
I definitely recommend Citrus Diagnostic Center in Crystal River. I’ve had a mammogram in other facilities and never felt comfortable. It’s a very clean facility. The staff is really nice.
Quick in and out for 2 x-rays. Took about a half hour total, and there was 5 people in the waiting room. There was a sign for masks posted on the door, and everyone was wearing one inside. If you’re vaccinated and wearing your mask, you …
My visit was not so great, they requested a 90$ copay and the lady who handled it was out I’ve had many MRIs never had to pay anything cause I have good insurance
I have been to Citrus Diagnostic many times already and they have ALWAYS been very caring and professional!! I know Jeff who works there.. real nice guy!! Well I went on Fri 9/17 to actually make an appt but found out that one test was …
The waiting room was not over crowded as in the past. Quick checkin and brought back for my ultrasound, no problem. They also were very accommodating in getting me a quick appointment
Joe c
I agree with the previous review, Don’t bother calling Citrus Diagnostic Center. I was referred by my doctor. Called 5 or 6 times and left three messages. Never got a call back. Finally reached someone using the other phone options and …
Don’t come here if you need an X-Ray. They don’t take appointments. I’ve been waiting for 2.5 hours SO FAR!
I won’t go any where else. They are always courteous and kind helpful and understanding quick to make appointments and easy to get results. It’s unfortunate that some people that go there have no patience and expect everyone and everything …
I was sent to Citrus Diagnostic because it was supposed to be safer than the hospitals. I was there for
3 hours, all but 10 minutes of it in the waiting room. A majority of those …
Don’t do it. Most unprofessional place I’ve been to. I live out of town and went here for a CT scan that they called and confirmed. Then I show up and they say I need to call my doctor for authorization. Useless people.
First when I made the appointment I was told office doesn’t open till 9. Arrived at 8:50. People were coming out of the building.. Scheduled for a kidney ultra sound. Full bladder required of 32 ounces. I was so uncomfortable I could …
My Mother has been here many times and they all do a good job and care. This was the 2nd time with Kasey and she was awesome both times!! I highly recommend her for any artery ultrasound you may need done as well as all your needs at Citrus Diagnostic. We’ve never been disappointed and always feel cared for by all staff.
Outstanding experience! While other facilities were telling me 3+ weeks to see me for my STAT order from my doctor Citrus Diagnostic saw me within 2 hours. A huge thank you to Felicia Jacobsen for getting me in so quickly! Very …
Ciara went over and beyond to help me with my authorization, scheduling and assistance in the office. While the office was busy, she took a moment to ensure I had a CD of my scans. Don was kind and gentle with me while x-raying my tender ankle. The office staff was kind and compassionate. I would highly recommend this office.
I got here on time they tell you to have a fill bladder but they still make you wait it’s not healthy to hold it additional thirty min so far still waiting
Have been here a couple times. There were many people waiting. Front desk not very nice. They had my order ahead of time and never called to say they didnt take my insurance. I tried to call them several times before going there to make …
Horrible public facing crew. Unfriendly, uncaring, and have no trouble lying to you. If those girls are so miserable in their jobs maybe they should find something else to do.
I had my first visit to citrus diagnostic center today. Everyone was friendly and nice my ultrasound technician Kasey was amazing.
I would give zero stars if I could! I Went there for an x-ray, they weren’t very busy so I expected to be out of there quickly. An hour and a half later, they still had not called me in. I told the girl to cancel my order and I left. I …
Lived here 40 years and am a repeat customer. The front desk employees are inept and rude. They didn’t do their job and gather insurance info in the 2 weeks before appt for MRI. Canceled my appt the day before. After getting the info myself …
No problem for me here, the waiting room was full but I only waited five minutes to get seen and I was a “walk in “ X-ray guy was pleasantly efficient as were the girls receiving patients. It was clean and smelled of nothing, perfect.
I have had several excellent experiences at Citrus Diagnostic Center, but this last visit this week was not one of them. The front desk personnel are simply put, rude. There is no place for people like that to work in the medical field or …
Every visit to this office is terrible. They didn’t book enough time for the test I was receiving, then upon arrival they informed me of 150.00 fee. Saying insurance does not cover this test. This should have been disclosed when booking the appointment.
Front Desk person seated on left has a poor attitude as regards keeping patients informed. Acting like it is a problem to be of assistance is unacceptable and smiling wouldn’t kill you. Too many people waiting well past scheduled …