City Fuel is a locally-owned provider of Home Heating Oil Delivery with guaranteed Home Heating Furnace cleanings and repairs, we specialize in the delivery of Residential Heating Oil #2, … See more
We have had some issues with delivery with not the best response from whoever answers their phones but the regional manager contacted us after business hours to apologize and offer a credit to our account.
absolute worst customer service I’ve ever dealt with..when calling for oil, person on the phone asked me if I had an account. I said I’m not sure but I used you all last year (my first year in the house) .well you have to have an account …
I use city fuel both personally and for my business and have had nothing but good experiences. Fair prices, responsive service, really nice people. Would definitely recommend.
Only offers services if you order oil from them. While I could understand complimentary services, offering paid services seems like a great way to obtain new customers. Rather than offering to take me on as a customer the answer was simply “we do offer that service, but only to regular customers” and a simple “no.”
Never miss a beat with automatic delivery from City Fuel Manchester NH. Always depended on their competitive pricing and have not been disappointed. James Cote, Derry NH
City Fuel has always provided excellent service anytime there has been an issue with my heating system. My family has been a customer for over 50 years.
As a new homeowner, that was looking for reasonable company to purchase heating oil from. I filled out the application on Saturday and did not receive a phone call until Tuesday. When I did receive the phone call, the woman stated I noticed …
Terrible customer service, uncaring. Would not recommend. I arranged for delivery to be made on a friday. They never showed up or called. It was after hours and when i talked to on call person and they wanted $187 to help me out when they …
I have nothing but good things to say about City Fuel. They are easy to order from, reliable, and their staff is always friendly. I would highly recommend buying your house oil from this business.
Excellent service. We had a new central a/c installed. They were here all day and didn’t leave until all components we’re working. The a/c is working great. Would recommend their services.
City fuel came out when my lines were leaking during a fill up. They cleaned it up and gave me a great estimate. They were knowledgeable and courteous. For those reasons I will always go back.
City Fuel is outstanding. Been with them for over a decade. Recently my furnace stopped working at the worse time. Freezing out and I had no heat or hot water. I called everyone for emergency assistance. No one had space or time to assist. …
As a new homeowner, I have received countless “Welcome to the neighborhood” letters from oil providers. Well due to being a naive new homeowner, we ran out of oil late on a Friday night. I called several companies (all through their …
Had an issue with our furnace. Within a few hours someone was at my door. The technician that arrived ( AL ) was friendly, professional and very knowledgeable. The employees are the reason why I will continue to use and recommend City Fuel to everyone. Thank you!
City Fuel has been a fantastic Oil Company to work with. The customer service over the phone is great, paying is easy and the the delivery drivers are very friendly. We love knowing they are our go to oil company.
City Fuel has been my fuel and service provider for over 15 years. They are prompt whenever I have needed unscheduled service and their prices are always fair. I appreciate all the billing options available as well.
We had used another oil company for many years, and became disillusioned with them when we had a situation where we needed immediate service and they really didn’t care. They would get to us whenever. We changed to City Fuel, and we are so glad we did. They have given us exceptional service. We highly recommend them.
Thank you City Fuel for installing our new Mitsubishi split units , City Fuel was very knowledgeable and professional and did a great job , they finished our units today just in time for the latest heat wave! If you are looking for a great heating and AC company City Fuel is it, We highly recommend them . Thank you ! Al & Heidi Miner
I have been a customer for over 14 years and I would not buy oil from anyone else. They always deliver next day upon calling. I also purchased a boiler from them with good pricing. I have had service done in the past and they only fix what needs to be fixed, no up-charging or selling of unnecessary parts. Very honest company.
City fuel came to the Derry Housing & Redevelopment Authority’s aid when one of it’s buildings was completely out of fuel. We weren’t even their customer at the time!!! They came right out refueled and we have been their customer ever …
City Fuel is like a small, family-owned business but with the capacity of a big corporation! Every time I contact them they are friendly and go above and beyond to give me great service. I’ve been using them for years and have no plans to switch!
City Fuel has been my heating company for the past 7 yrs and has never
disappointed me w/their service(s). Whenever I’ve called in to order my fuel, the ladies have always been very courteous and helpful. Thank you for your excellent service.
We have been a customer with City Fuel for years. Recently, our furnace needed to be replaced. It was over 60 years-old sooo. Anyway the staff at City scheduled us for service in a very timely manner. The techs did an awesome job and were …
Fantastic service! After 30+ years of buying fuel and having my burner serviced by City Fuel, I decided to take them up on the offer to quote a mini-split system for my home. Can’t say enough about the workers. All polite, …
As a customer of City Fuel for over 30 years, I have nothing but great things to say about their customer service for oil delivery, furnace maintenance, and tech support. Always top notch! What I didn’t know was that they also replace water …
Hi, Eric at City Fuel was very nice and professional when he came over. His service men were to and was very kind and considerate to answer all questions. I love the ductless mimi split. It works awesome, I’m glad I did it. 👍 …
I selected City Fuel for the installation of the mini split air conditioner because of the excellent service and reputation of the company. City Fuel stands behind the product that they sell and the workmanship of their staff. J. …
Billy and I chose City Fuel to install our mini-splits because we have trusted and relied on their service for many years. We are very pleased with the results. City Fuel sent a professional team to our home to solve a complex problem. We thank them for their excellent workmanship!
I can’t thank City Fuel enough! Had a leak in my oil tank and started calling numerous companies in the area with availability 2-3 weeks just to come out and diagnose the leak. City Fuel was able to come out within an hour to give me a …
It’s ah gas ah
It was fuelish!!
Stop in to pay bill
Always been My go to !
They are response and deliver on time
Great customer service!
High Quality Premium-Plus Diesel Fuel.
Fantastic service as always!
Great customer service! Love the automatic delivery option.
They deliver my oil and I have no complaints.
We have had some issues with delivery with not the best response from whoever answers their phones but the regional manager contacted us after business hours to apologize and offer a credit to our account.
We have been customers since 1994. They are dependable and treat us like valued customers.
I’ve never had a problem with them. Been a customer for two years. Wish they had a better payment site.
Great service. Friendly staff. My family has been with them over 30 years. Would absolutely recommend them for your next service call!
We have always had great customer service .
They have come to our house on short notice so that we didn’t run out!
Receptionist is very friendly and willing to help you out with any issues. Love them! Great people!!!!
Easy to work with. Answer the phone every time with a quick response. Had a small issue once and it was resolved on the next fill up!
My family has been using City Fuel for many years never a bad experience.
absolute worst customer service I’ve ever dealt with..when calling for oil, person on the phone asked me if I had an account. I said I’m not sure but I used you all last year (my first year in the house) .well you have to have an account …
They are prompt, courteous, take care of any heating problems we may have as quickly as they can. We have been very pleased with their service.
I use city fuel both personally and for my business and have had nothing but good experiences. Fair prices, responsive service, really nice people. Would definitely recommend.
Only offers services if you order oil from them. While I could understand complimentary services, offering paid services seems like a great way to obtain new customers. Rather than offering to take me on as a customer the answer was simply “we do offer that service, but only to regular customers” and a simple “no.”
Very prompt and courteous service at City Fuel. They really care about their customers and it shows the first time you call them.
Never miss a beat with automatic delivery from City Fuel Manchester NH. Always depended on their competitive pricing and have not been disappointed. James Cote, Derry NH
City Fuel has always provided excellent service anytime there has been an issue with my heating system. My family has been a customer for over 50 years.
As a new homeowner, that was looking for reasonable company to purchase heating oil from. I filled out the application on Saturday and did not receive a phone call until Tuesday. When I did receive the phone call, the woman stated I noticed …
Terrible customer service, uncaring. Would not recommend. I arranged for delivery to be made on a friday. They never showed up or called. It was after hours and when i talked to on call person and they wanted $187 to help me out when they …
I have nothing but good things to say about City Fuel. They are easy to order from, reliable, and their staff is always friendly. I would highly recommend buying your house oil from this business.
Excellent service. We had a new central a/c installed. They were here all day and didn’t leave until all components we’re working. The a/c is working great. Would recommend their services.
City fuel came out when my lines were leaking during a fill up. They cleaned it up and gave me a great estimate. They were knowledgeable and courteous. For those reasons I will always go back.
City Fuel is outstanding. Been with them for over a decade. Recently my furnace stopped working at the worse time. Freezing out and I had no heat or hot water. I called everyone for emergency assistance. No one had space or time to assist. …
As a new homeowner, I have received countless “Welcome to the neighborhood” letters from oil providers. Well due to being a naive new homeowner, we ran out of oil late on a Friday night. I called several companies (all through their …
Had an issue with our furnace. Within a few hours someone was at my door. The technician that arrived ( AL ) was friendly, professional and very knowledgeable. The employees are the reason why I will continue to use and recommend City Fuel to everyone. Thank you!
City Fuel has been a fantastic Oil Company to work with. The customer service over the phone is great, paying is easy and the the delivery drivers are very friendly. We love knowing they are our go to oil company.
EDIT: Have since been contacted by city fuel and been credited the amount owed.
After Cancelling Service at old address and receiving refund, I am now being …
City Fuel has been my fuel and service provider for over 15 years. They are prompt whenever I have needed unscheduled service and their prices are always fair. I appreciate all the billing options available as well.
We had used another oil company for many years, and became disillusioned with them when we had a situation where we needed immediate service and they really didn’t care. They would get to us whenever. We changed to City Fuel, and we are so glad we did. They have given us exceptional service. We highly recommend them.
Thank you City Fuel for installing our new Mitsubishi split units , City Fuel was very knowledgeable and professional and did a great job , they finished our units today just in time for the latest heat wave! If you are looking for a great heating and AC company City Fuel is it, We highly recommend them . Thank you ! Al & Heidi Miner
I have been a customer for over 14 years and I would not buy oil from anyone else. They always deliver next day upon calling. I also purchased a boiler from them with good pricing. I have had service done in the past and they only fix what needs to be fixed, no up-charging or selling of unnecessary parts. Very honest company.
City fuel came to the Derry Housing & Redevelopment Authority’s aid when one of it’s buildings was completely out of fuel. We weren’t even their customer at the time!!! They came right out refueled and we have been their customer ever …
City Fuel is like a small, family-owned business but with the capacity of a big corporation! Every time I contact them they are friendly and go above and beyond to give me great service. I’ve been using them for years and have no plans to switch!
City Fuel has been my heating company for the past 7 yrs and has never
disappointed me w/their service(s). Whenever I’ve called in to order my fuel, the ladies have always been very courteous and helpful. Thank you for your excellent service.
We have been a customer with City Fuel for years. Recently, our furnace needed to be replaced. It was over 60 years-old sooo. Anyway the staff at City scheduled us for service in a very timely manner. The techs did an awesome job and were …
Fantastic service! After 30+ years of buying fuel and having my burner serviced by City Fuel, I decided to take them up on the offer to quote a mini-split system for my home. Can’t say enough about the workers. All polite, …
As a customer of City Fuel for over 30 years, I have nothing but great things to say about their customer service for oil delivery, furnace maintenance, and tech support. Always top notch! What I didn’t know was that they also replace water …
The tech Jay called me back and came out at 1230-200am to pump out the oil tank due to a leaking oil tank. …
Hi, Eric at City Fuel was very nice and professional when he came over. His service men were to and was very kind and considerate to answer all questions. I love the ductless mimi split. It works awesome, I’m glad I did it. 👍 …
I selected City Fuel for the installation of the mini split air conditioner because of the excellent service and reputation of the company. City Fuel stands behind the product that they sell and the workmanship of their staff. J. …
Billy and I chose City Fuel to install our mini-splits because we have trusted and relied on their service for many years. We are very pleased with the results. City Fuel sent a professional team to our home to solve a complex problem. We thank them for their excellent workmanship!
I can’t thank City Fuel enough! Had a leak in my oil tank and started calling numerous companies in the area with availability 2-3 weeks just to come out and diagnose the leak. City Fuel was able to come out within an hour to give me a …