My bill this cycle was 500.00. It usually runs 150.00 per cycle. I’ve talked to other people and they are saying the same thing. Does anyone have a answer for this outrageous bill.
They repeatedly come onto customer’s properties without Any notice or friendly note that they were there. (Of course they can read the meter: ( I’m referring to repairs and shutoffs and special circumstances)
Common Courtesy.
They dont send out notices properly, the people that work there are extremely rude and unhelpful and they RIP people off left and right in the city and say it’s your own fault even when you can prove it wasnt your fault. They make it …
Recently moved into the Lebanon county area the middle of July. Wondered when we were going to get our sewer and water bill which never came. Now on October 13th I get a shut off notice because I haven’t paid my bill? Kind of hard to know when a bill is due to be paid if you never send one out.
Our water has been shut off multiple times without our receiving any notice. We are tenants and our landlord pays the water bill and we pay him rent on time every month. Now we have no water tonight after coming home from working overtime and finding the water shut off.
Absolutely disgusting company that puts profit over the needs of society, in this case water. When the holidays are approaching expect an early bill, what’s their excuse? They’re not counting January as the third month, and moved it to December 30th! Water should be free, but America!
My landlord has been paying on time but they gave me the account information so I can check the bill as often as I want and make my payments since out of state landlord doesn’t even think about it. I’ve called several times and have always been greeted with respect and understanding. Sorry so many others think otherwise
Rude and racis. Not vety nice people.
extremely rude staff whenever we have to contact the office.
Very sour unfriendly people. either they should all be fired and replaced or coached to improve their service skills.
A worker from here decided to invite himself onto my property and started working on the meter without any warning or attempt to ask permission.
My bill this cycle was 500.00. It usually runs 150.00 per cycle. I’ve talked to other people and they are saying the same thing. Does anyone have a answer for this outrageous bill.
WE found them helpful when a bill didn’t arrive and worked with us on the matter. Maybe I just hit someone different in the office.
The entire authority staff is incompetent and they will lie to you & they are incapable of accepting responsibility for their errors. …
They repeatedly come onto customer’s properties without Any notice or friendly note that they were there. (Of course they can read the meter: ( I’m referring to repairs and shutoffs and special circumstances)
Common Courtesy.
They dont send out notices properly, the people that work there are extremely rude and unhelpful and they RIP people off left and right in the city and say it’s your own fault even when you can prove it wasnt your fault. They make it …
Recently moved into the Lebanon county area the middle of July. Wondered when we were going to get our sewer and water bill which never came. Now on October 13th I get a shut off notice because I haven’t paid my bill? Kind of hard to know when a bill is due to be paid if you never send one out.
Our water has been shut off multiple times without our receiving any notice. We are tenants and our landlord pays the water bill and we pay him rent on time every month. Now we have no water tonight after coming home from working overtime and finding the water shut off.
Absolutely disgusting company that puts profit over the needs of society, in this case water. When the holidays are approaching expect an early bill, what’s their excuse? They’re not counting January as the third month, and moved it to December 30th! Water should be free, but America!
My landlord has been paying on time but they gave me the account information so I can check the bill as often as I want and make my payments since out of state landlord doesn’t even think about it. I’ve called several times and have always been greeted with respect and understanding. Sorry so many others think otherwise