Clark Regional Medical Center

Hospital, Clark Regional Medical Center

Clark Regional Medical Center is a 79 bed, community hospital which has served the residents of east central Kentucky since 1917. It has over 75 physicians, 487 employees, and 75 volunteers on its staff. The hospital offers a wide range of specialties including 24/7 emergency services, cardiology including a heart catheterization lab, cancer care, urology, surgery, orthopedics, sleep clinic, rehabilitation services, interventional pain and more.

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Clark Regional Medical Center Reviews ( 180 )

  1. Don’t go to the ER if you are really hurting. Told 15-20 min wait but waited over an hour and half still setting in the lobby and others after me got waited on before me. Guess they thought I wasn’t hurting. Went to urgent care less than …

  2. I was there 2 times for the same problem. They totally misdiagnosed me both times. ended up going to Lexington and I have a broken rib pneumonia and a partially collapsed lung.

  3. Best hospital ever been to really fast they get you in take care of you fast and get you out.great doctors great nurses great staff.everybody is friendly and respectful.

  4. I have been here twice in two weeks and if they had listened to me about what worked then I wouldn’t be her!! I also feel like I’m being discriminated every time I come here😁😷😷😦😭 …

  5. The Drs. there really needs to go back to medical school for a few more years, Not one of them could diagnose an issue However an RN did asap.. Drs. denied what RN said, after getting him safely to another Hosp. RN was rite the first look at pt.. Plz shut this place down as a medical hosp..

  6. If I could rate it a negative star , I would.
    This hospital is the biggest joke. All in all a plethora of mistakes. How they stay in business I don’t know. Entire staff was unpleasant and seemed to not know anything about healthcare.

  7. Take my 5 month old son there for treatment and get social services called on me. Dont take ur child here. They are vicious and only want to tear families apart. I’m literally afraid to take my son there for anything for the fear of what will happen

  8. This is the best hospital around. You never have to wait long for anything, the staff wants you to be comfortable and informative about your stay or your visit. Wouldn’t go anywhere else.

  9. This is horrible I don’t understand what is going on the service was horrible. This really is a 1/10 hospital the little old lady throwing up was there for 3hrs and u took back a women who was doing fine. I hope you’ll get it together. …

  10. Came in for injections and was greeted by the nicest people !! Had conversations and they made me life in a bad time for me !! I really appreciate it 😊 …

  11. Going to get my records today,each one from the 4 visits in the last month and a half.Don’t waste your time and i am not being rude,but as honest as i can.I heard from people that live in Clark County this place was a joke and that is …

  12. All positive experiences early this morning. Jesse Dean, MD who practices in the emergency department is culturally insensitive and inappropriate for this area. If he presents as your doctor please request a doctor who will meet your healthcare needs.

  13. When my then 10 month old son had to be hospitalized 4 bronchitis, the staff were great. Mom and me were scared, but they got him well and we went home thankful.

  14. Just now putting this here but in the fall of 2020 I got a sever cut on my right thumb, hit an arterie and everything bleeding like crazy. Had to drive all the way from red river gorge to here to get patched up. It was late at night but …

  15. It really depends on the day of the week you go and what time of day or night you go, I can only speak to my experiences but from my experience and seeing other people’s experience that they were having it seems like it’s a revolving door …

  16. Very very rude receptionist in the er registration. She acted like we were an inconvenience!!! As well as acting that way when anyone else came in. I love this hospital but you need hire someone that has some compassion for others instead …

  17. ER staff gets a 5 star from me! But the Hospitalist Dr. Marie Sy is absolutely terrible! She is ignorant and rude. So, I would give her 0 stars! Other than her everyone was great. Just watch out.

  18. Went to the emergency room because I could not walk,my foot is completely black,after waiting 45 minutes in the waiting room.I finally got to the back,after 30 more minutes a very rude doctor finally seen me,squeezing my foot which I was …

  19. This is one of my favorite hospitals but on 07/02/2021 I had my babygirl there 4th time having a baby there loved it every time but this time due to covid they only allowed my husband and mom to be there with me they let my sister bring my …

  20. ER personal do a great job. However after being admitted was terrible. I have never been treated so rudely especially from drs salter’s and the staff head doctor. Salters told me the only reason I was there was because I am fat and seeking …

  21. Had several surgies at this hospital. The nurses were great and kept me very comfortable! They actually seemed to care about their patients. Sadly that’s something you don’t see at other hospitals these days.

  22. As a patient, the mother of a patient, and an employee here, this is the best hospital I have interacted with.
    I work in close relation to the surrounding hospitals and I always recommend Clark Regional.

  23. When it comes to billing their associated department is below par. The hospital visit was fine it was what I have been dealing with for two years in their billing department. They do not communicate with insurance companies effectively nor …

  24. Went to Clark hospital, couldn’t breath, also have heart failure, 2nd stage kidney disease plus I’m diabetic. My heart monitor would within 10 seconds jump from 66 beats a minute to 120 then fall back to around 66 beats a minute, then …

  25. Took my wife to CRMC today for cataract surgery. Very pleased with the facility and staff. Dr Simon performed the surgery with follow up immediately thereafter by Dr. Puckett in office. In at 7:30 AM out by 10:30 AM. Couldn’t have been …

  26. First time here, friday 7pm-10pm during a shift change. It was extremely busy and full but they did vitals while waiting on rooms so they could treat each patient asap. they still maintained good attitude. They went above n beyond, blood work and urine took less than 40 min seen a doc and P.A within 30 mins of being takin back.

  27. Receptionist at the information desk stares at you all the time and it’s very disrespectful and some of us that are here waiting for our family members are not here for fun and are stressed and what she does is not helpful

  28. I wish I would have gone to an Urgent Care or another small clinic or even a Walgreen’s — anything — just not Clark Regional. Needed a tatanus shot after stepping on a nail that very lightly punctured my foot during a service project. …

  29. Very upset with the treatment my stepdad recieved. He is a veteran and when dr. Found out hr was ready to ship him to va hospital. Dr. Didnt give a reason why or let us know his test results. Never came back to check on him to see if he ok. Im very upset with you mr. Doctor. The nurses was great. This was on 10/15/2019.

  30. Today was my 1st time at this hospital, I went for a EMG, I got lost, but some ladies that worked there seen the “i’m lost” 🤔 look on my face and walked me to the other side of the hospital to the Wellness Center in building B, so I want to …

  31. Nikki and Ashley were so nice and knowledgeable! They helped me understand the antibody infusion process for covid and get over my nervousness of getting the shots done.

  32. I have heard my neighbors and other people in the county talking about what a horrible hospital this is. Nevertheless after having a fever of 103° and literally not being able to breathe I went there, do I regret that decision. They hooked …

  33. I would love to say my experience was all good and for the most part it was amazing. Tuesday the 28th of November I went in for gallbladder pain, around 4 pm, the nurses were wonderful and listened very well and were very helpful as were …

  34. I’m writing to inform you of a horrible service experience relating to Mark W. Simon’s Premier Eye Care, PLLC and the Clark Regional Medical Center in Winchester Kentucky. I arrived with my mother at 8:15am for registration and prep for …

  35. Took my daughter to urgent treatment clinic and they were very nice and when she had to have a nasal swab her they took their time and prepared her for what was going to happen and make it the best experience that they could, thanks for taking such care with my baby girl

  36. If the employees at this hospital doesn’t like their job, they need to find something that they do like. Some of the doctors here are so rude to the patients. When you are in a medical profession, you are supposed to treat the patients in a …

  37. Had to take my husband to the hospital last week and let me say the triage nurses are extremely rude and lack compassion..I understand they are overworked and stressed but that does not excuse the way they treat people..The receptionist was …

  38. Had side effects from the Moderna vaccine and was told to go to the ER. I was at the ER in Clark regional for 2 hours and they are trying to bill me $3500. This hospital is like something out of a 3rd world country. Avoid at all costs.

  39. Clark Regional is an excellent hospital. It is one of the cleanest hospitals that I have ever been in. The staff is professional and compassionate and really does care about the patients.

  40. Brought our grandson here yesterday after he was bitten in the face by a dog. Could not have ask for better treatment. They took us back really fast. Nurses were very patient with him and sweet to our scared 9 year old. Doctors were very good and stitched him up.

  41. Incredible place to work. Amazing staff. Dena Thayer, Ashley Moore, Kristin Vinson, April Mullins are exceptional ladies to work beside and learn from. So blessed and greatful to be employeed here.

  42. Great experience with the ER. Nurses and Nurse Practitioner were top notch and helped my teen son stay calm for stitches. I didn’t know this place since we are from out of town, but got a referral from a local in Red River Gorge. Hope to not repeat, but will consider this the go to place for care if needed. Very clean.

  43. The old hospital had the best maturity ward around well the new one ruin my daughters hole birth of her child an made it horrible experience a nurse name Becky literally tortured mydaughter with Patosan after about 22 hrs in knowing my …

  44. Clark Regional is a rural hospital that strives to put patients first. The Emergency Department is the best I’ve ever been in. The nurses and providers strive to listen, explain or educate and provide high quality care. Working at this …

  45. After being misdiagnosed for a month, I had to visit the Winchester ER and I was more than pleased with my treatment and care. The people working at the ER are very capable and willing to help you. They give you a very hopeful feeling that …

  46. my friend was having some issues with her pregnancy, they helped out and everything was fine. the baby was completely healthy. they kept us here for 13 hours. wouldn’t let us eat. and refused to let us leave. they were also being really rude to us about her being pregnant so young.

  47. I have had an inpatient stay and an ER visit at Clark regional medical center. The staff were very skilled and professional when treating me. I couldn’t have asked for better care.

  48. Would not recommend the ER. My issue was not resolved when I went. I had to go to my primary doctor the following day to get an antibiotic because the ER completely failed at diagnosing a very simple, but painful complication. I left the …

  49. My mother went to this place and is soon having surgery. She felt EXTREMELY uncomfortable the entire time. One of the employees had watched her constantly in the waiting room. He also pressed uncomfortably consistently at different angles …

  50. When I had to have lab work done they were very professional and kind. It is nice having “family” (coworkers) take care of you. Would let them take care of my family any day of the week.

  51. I came in for an IV infusion after coming down with covid. I’m usually a nervous wreck around needles but Nikki and Deana were very kind and helpful in making sure I was comfortable and provided me with excellent care.

  52. I’ve had a couple of procedures performed here, and it was very easy to get registered. The staff were nice and courteous, and were very good about explaining the procedures, and what I needed to do afterwards. Felt taken care of, and liked that I didn’t have to wander around a big campus – everything was easy to find, plenty of parking.

  53. My father visited the ER the night of August 11 because he had been sick with covid for over 10 days and was getting worse and was afraid he had pneumonia. They sent him home with an inhaler and anti nausea medicine after a few hours saying …

  54. I recently had a procedure with Dr Greg Reynolds and his team at Clark Regional and it
    could not have gone better. From Admission to Recovery, everyone was prompt, …

  55. The staff Nicky and Dena were super. The wait was very minimal. So thankful that this was available. I’d taken every precaution to prevent getting infected, so when I tested positive I was so happy to hear that this treatment option was available to me. I would highly recommend this.

  56. They always have been fairly quick to assist in the waiting room and get patients to rooms. Even once there, nurses, nurse practitioners or doctors seem to be quick and caring. The four stars is because there are many instances in which the doctors issue referrals instead of taking care of issues with urgency.

  57. Great working relationship with our sister facility, Clark Regional Medical Center. We often refer patients to and from our facilities, especially between their new cardiac catherization lab and our behavioral health unit.

  58. My experiences with this hospital have put me in mind of how I feel when I go to Walmart and are placed in a line to scan and bag my own groceries. A healthcare facility that is more concerned with putting more numbers through the gates …

  59. We travel from out of town to this hospital for every need we have. Dr Reynolds is an amazing gastroenterologist. Dr Doane is a fantastic obgyn & gave me one of the best cesareans I’ve ever seen almost two years ago. The general staff we see here are nice & the infusion center staff is always friendly & upbeat.

  60. If I’m lucky enough to have a baby, I’ll be delivering at Clark Regional. Within 5 minutes of meeting Sara, the Director for Women’s Care, I knew she was passionate about what she does and treats each delivery with the most individualized care. Her love for both mother and baby is special. I’d love to work with Sara and her team.

  61. I was seen in the ER on Memorial Day weekend after I managed to get a puncture wound in my fingernail. I waited in the waiting room for maybe 5 minutes, and was taken back and seen by the doctor within another 5 minutes. After letting my …

  62. We have utilized the Emergency Department, Lab and Radiology and have always been super pleased with the speed, accuracy, skill and kindness at each encounter. Though hard to please, I have no complaints and this will continue to be our hospital of choice.

  63. My husband had appt at Clark Regional Medical Center on Monday for pre-op for surgery he is scheduled on Thurs. First time at this new hospital. Usually, someone calls before hand and goes over all the info. No one called. No one …

  64. The ED staff at Clark Regional went above and beyond to care for my son when he was having an abnormal heart rate. I called ahead on our way and they were waiting at the door for him. Within minutes they explained in detail what was going …

  65. I have been the Director of Wound Care at Clark Regional Medical Center for over two years. Clark is such a wonderful place to work. Everyone from administration to the hospitalists, to the front line staff ALWAYS puts the patient and their needs first. I am truly blessed to be working at such an amazing hospital.

  66. Had to visit the ER unexpectedly this week. My nurse, Katelyn was caring and made me feel so comfortable throughout my visit. Dr. Kostelinik provided great patient care and was very thorough in getting a diagnosis.

  67. If I could give no stars I would. My dad was recently in a car accident that left him paralyzed from chest down. He has battled pneumonia and phantom pains, low blood pressure, dehydration and been in constant pain. His doctor order him to …

  68. As an employee at CRMC, when my husband was diagnosed with colon cancer I knew this is where I wanted him to have surgery. I know our quality of care and how hard we work every day to be the best hospital for our patients. From the …

  69. Was diagnosed w Covid in Lexington and told to come to Clark Regional for Monoclonal Antibody infusion the next day. After a quick drive in the beautiful scenery, I pulled up into a spacious parking lot and went inside. A sweet receptionist …

  70. He was originally seen in Georgetown and transferred to Clark County. He did not want to go to a small town hospital, but he is so glad he did. From the lady who took his food preferences to the nurses, everyone has been phenomenal. It’s so …

  71. I had a recent procedure done at Clark Regional. Everyone from the person calling to remind me of my appointment, to admitting, pre-op, surgery, and recovery treated me with respect and kindness. They verified who I was and what was …

  72. A huge THANK YOU to the staff in the ER!!!
    Due to the snow blizzard yesterday, my young daughter became stranded in Winchester after trying to get home to Mt. Sterling from work in Lexington. There were …

  73. I visited CRMC January 1 due to a fall which resulted in broken bones in my ankle. The staff was pleasant, helpful and completely professional. I followed up with Ky Ortho and had surgery st CRMC on 1/11. The staff was good to answer …

  74. We were here last Friday due to an injury while at Natural Bridge, They took us straight back and 2 nurses and the doctor came straight in. They were very attentive and listened and explained everything to not only myself but my frantic 7 …

  75. I want to commend the staff of Clark Regional Medical Center for the excellent care they provided my father during his time there. The doctors, nurses and technicians were all professional and attentive in their daily and nightly duties. …

  76. I have visited the ED and have been taken straight back and the staff are so caring. They don’t make you feel like a number, but instead a person. My mother in law was inpatient there and she received top notch compassionate care from every department! Lexington hospitals have nothing on this gem!

  77. My father recently had surgery at Clark with Dr. Rice. Not only my father as the patient, but our entire family received the best care! The process from registration, PAT, surgery to discharge was flawless. We were always informed and updated by the amazing staff. Thank you so much for taking care of us!

  78. I’ve had babies at UK, St. Joseph East and Clark Regional. I would have to say my experience at Clark was excellent. From the appearance and cleanliness of the department, the knowledgeable and friendly staff at every point of contact to …

  79. I have worked at Clark Regional for 29 years as a nurse. I love my work family, and the facility/company has been great to me. I have also used the hospital several times for wellness exams/testing and a hospitalization. I always receive …

  80. My husband and I took our 19 year old son here Sunday morning around 2:30am. The staff were beyond amazing. They treated our son like he was the only person in the hospital and that what he was going thru was the most important thing. It …

  81. The hospital is garbage. They have had my father locked away in the COVID ward for 6 days and our family has had absolutely no information from a doctor or anything. Absolutely ridiculous to lock an elderly person away for days with no …

  82. I recently gave birth at Clark Regional and the hospital & staff were phenomenal. They not only supported my natural birth requests, they helped me in labor and treated me like I was a good friend or family member. My baby was delivered by …

  83. I can’t say enough about Dr. Arnold and his staff, but I will start by saying they are all professional and very caring. They take time to educate and explain my condition to me. They have been there to help me with every thing I need. I …

  84. On three occasions within the last year my wife and I have had the blessing of healthcare provided to us by Clark Regional Medical Center; once when my wife had an automobile accident requiring emergency room treatment, once when I received …

  85. I hate to give a bad review because mostly I’ve been treated well and received good care, but last weekend I went in having stabbing pains between my shoulder blades to my chest after having covid and a lady walks in says I’m angie the …

  86. I had a sudden attack with a kidney stone and went directly to the ER at Clark Regional Medical Center. They were very attentive and saw that I was in a lot of pain. There was no waiting in the ER and they took me straight back and began to …

  87. I went to another hospital and they sent me home even though I had been vomiting for almost 2 weeks. I came to Clark and within an hour I was diagnosed with ketoacidosis and admitted to intensive care. They really saved my life.

  88. I had my baby in December of 2021 at Clark Regional and it was a wonderful experience. The staff was amazing. The hospital was clean. I felt very well taken care of.

  89. Staff is caring and great. Unfortunately I have been several times and amazing care every time. If we have the need for a hospital we alway head here. Food is great.

  90. I gave birth to my first baby here and the team of nurses, doctors, and facility managers were amazing! They were there to answer every question. I couldn’t have hoped for an easier labor and delivery.

  91. I would like to personally take this opportunity to thank the hospital staff of Clark Regional Medical and Dr Gregory Grau (and staff) of Kentucky Orthopaedics and Spine for their “above and beyond ” professionalism during my recent stay …

  92. Couldn’t have asked for any better care. Everything with the hospital was great. All of the hospital staff was excellent ! Everyone was professional with great attitudes and knowledge.

  93. Registration got my daughters name and age wrong. Said she was a year older than she actually is when she’s only 3, this negatively effected the amount of medication she was prescribed. The doctor was also VERY rude to me when I asked …

  94. A family member was transported here from another hospital. The medical staff was very attentive and caring as well as kind. The hospital itself was clean and organized. Thanks for the great care.

  95. I am utterly disgusted with this place. I had a procedure done in Radiology on the 15th of November 2022, and during my procedure one of the staff members decided to go thru my purse and steal my complete prescription that I had received …

  96. I’ve seen mixed reviews here on Google but I must say when I went this morning we were in-and-out. X-ray’s, treated, consulted with physicians and discharged within 37 minutes. For the same issue last Saturday we were at St. Joes in Mt …

  97. I arrived to the ER at 7pm Tuesday evening for severe back pain that was so bad it was taking me 2 minutes to go from sitting to standing and vise versa & couldn’t do it without crying out in agony. It wasn’t that busy. There were four …

  98. I am the widow of Laura Shelton and that’s why she is not posting today. Laura came into the Clark county’s hospital with classic signs of an abdominal section that would become septic. I took her to the waiting room on a Friday, October …

  99. Clark Regional is an amazing hospital. The staff is always so friendly and courteous and willing to help with any questions or concerns you may have. I have had a lot of my family treated here and they always do the right thing.

  100. A local community hospital should be the crown jewel of one’s community … and Clark Regional Medical Center in Winchester, Ky is that jewel. When I need medical care, they are aways my first choice and I’ve never been disappointed. And …

  101. I had a total knee replacement at Clark Regional 5 weeks ago. The experience was outstanding. Dr. Gregory Grau was my surgeon and though I don’t know the entire team, each person was professional, knowledgeable and kind. I recommend this …

  102. Our family is so thankful to have a local hospital with such quality care. Everyone from the wonderful nurses, the techs, the hospitalists, the rehab team, nutrition, and housekeeping have been nothing but attentive, caring, and …

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