Have had this service about a year and a half, NEVER been late before, In Fact we have always paid 2 weeks early. We never received a bill and I forgot all about it. Then I get home after a day full of appointments to this threatening letter. Just cementing the greedy lil pigs that run this town.
A company that does not send out bill notices but will send out late payment notice. They told me to check online for my bill, although their online bill being wrong several times and not updated. I have asked for a paper one to be sent to me, I have yet to receive that paper bill. Would love to give zero stars but that is impossible
If I could give this place a 0 rating I would. I am absolutely sick of Clarksville connect. Everytime we pay our light bill. The next day our lights get turned off, and we have to pay extra. We get told the bill we paid was carried over for the next month and not for the month we paid it for something needs to be done.
I had to go to the main office today to conduct some business. The ladies were so nice and went out of their way to be helpful. It’s difficult to run a public utility. I have lived in Clarksville since 1990 and the only time that I remember …
Have had this service about a year and a half, NEVER been late before, In Fact we have always paid 2 weeks early. We never received a bill and I forgot all about it. Then I get home after a day full of appointments to this threatening letter. Just cementing the greedy lil pigs that run this town.
A company that does not send out bill notices but will send out late payment notice. They told me to check online for my bill, although their online bill being wrong several times and not updated. I have asked for a paper one to be sent to me, I have yet to receive that paper bill. Would love to give zero stars but that is impossible
If I could give this place a 0 rating I would. I am absolutely sick of Clarksville connect. Everytime we pay our light bill. The next day our lights get turned off, and we have to pay extra. We get told the bill we paid was carried over for the next month and not for the month we paid it for something needs to be done.
I had to go to the main office today to conduct some business. The ladies were so nice and went out of their way to be helpful. It’s difficult to run a public utility. I have lived in Clarksville since 1990 and the only time that I remember …