Clarksville Ophthalmology is the most experienced provider of medical and surgical eye care in this region. C. Patrick Fitch, M.D. and R. Philip … See more
Very unprofessional and rude work staff. Coming from another ophthalmology clinic with a mutual patient. I was appalled at the rudeness and unprofessionalism
3 rd time there. 2nd time I’ve waited over – 1 1/2 hours. This time I walked out! Horrible! Worst place to go. Won’t be back! I don’t even want to give it a 1star. They don’t deserve it! I’m mad they wasted my time once again. Don’t go here!
Dr. Gannaway and staff are the best. Yes, you might have to wait a while, but it’s worth it for the best care, in my opinion. I don’t want to go anywhere else.
Every time I called to ask a simple question (2 times), I was on hold for at least 5 to 10 minutes, then was prompted to leave a message. It was frustrating to wait that long and then asked to just leave a message. To top it off, no one called me back. I suggest you pick a different ophthalmologist.
I brought my mother here to get measurements and we’ve have been here since 12:40, appointment time was 1:15 and it is now 2:45. Timely manner doesn’t seem to be something they offer.
My wife and I travelled to Clarksville from Florida for her eye surgery with Dr. Gannaway. The entire experience before, during and after the surgery was beyond our expectations. The entire staff was friendly and professional. The end result was everything we could have hoped for.
I was very pleased with my visit, they saw me as a work in. i did have a bit of a wait but that was expected since they obviously already had a full day of patients that had actual appointments so i didnt mind waiting to be seen. my doctor was so nice and i will be returning
Had caterac cleaned called office 6 daysafter talked to a girl nit dr told her my eye was same no change she said well maybe u need glasses i said NO something still is wrong , nothing has changed she said maybe u have stigmatizem i said …
took my mother in on Sept 10th they said they wanted to do surgery too remove the cataracts. I have called every other day for almost a month to get my mother an eye appt for her surgery that they said wanted done soon as possible, left …
We had a medical eye emergency and initially tried Calvert Eye Center but found out they had moved. The other office in Hopkinsville couldn’t book us for another 3 to 4 weeks. Clarksville Ophthalmology asked how far out were, we were worked into the schedule and were in and out within 2 hours. Not bad for a last minute walk in.
It was determined I had cataracts – I’m almost 73 and had worn corrective lenses since I was 4. I was referred to Clarksville Opthamology, Dr. Rachel Owsiak. Everyone – everyone from a voice on the phone to the staff I met in person, was …
Waited almost three months for a follow up appt. Got to the office a few mins early. Waited 90 mins for my appt. The office staff said that this was typical of a Thursday. The patients I asked said a long wait is normal on any day. When I …
The staff is great. Dr. O I will be forever grateful to. I CAN SEE! My surgery day I got held up but that’s fine. I want them to take extra time on me ( which they did ) to make sure it’s right. Getting through to billing has been an issue. …
I have seen Dr. Fitch twice, and although I do like him as a provider, his office is horrible. The woman at the front desk is very rude and not helpful, and their billing is ridiculous. I have been trying for 2 weeks to call and pay a …
The wait for this medical office is horrific. My first experience was a 4 hour process for 15 minutes of face time with the doctor. I was a work in appointment, but that was excessive. Back for a recheck a week later with a scheduled …
They’re horrible. They suggest you arrive 30 minutes before your appointment but then keep you waiting 2 hours. That is, according to the receptionist, the AVERAGE, STANDARD wait time. It is also almost impossible to get anyone on the …
To the people complaining about wait times and such. People, IT’S EYE SURGERY! SLICING INTO YOUR EYEBALLS TO FIX YOUR VISION! Do you have ANY idea how delicate and complex the human eye is? Google it. It’s a true wonder of the Universe. …
A DR IS ONLY AS GOOD AS THEIR STAFF. After driving an hr to the appointment, arriving the 15 min early as requested, I preceded to wait 30 min or so after my apt time. I Requested the front desk check how long it would be…she said all was …
Just so you’ll know, I seen Dr Luka on April 13th of 2021 so he hasn’t been gone almost 2 years as whom ever answered the phone stated. A little over a year. To better inform you that my wife came in with me then. There wasn’t a problem …
If I could have chosen 0 stars that would have been what I selected. My husband was seen, if you want to call it that, for a very odd condition in the left eye. All the way through the office staff was rude and uncaring. The doctor …
I have glaucoma, very dry eyes, had cataract surgery on both eyes. Now my vision is terrible, like the cataracts made them feel. I have other issues with the retina in both eyes. Tried getting an appointment with “My” Dr. Was told she has …
I would give no stars if I could. The woman at the front desk is rude and does not want to help. The wait times are ridiculous. The surgery side of this place is not that bad but the office appointments are overbooked. Majority of …
The girls at the front desk are as nice as can be but still.
My appointment with Dr Klippenstein was scheduled for 3:20.
It’s now after 4pm and there are still 6 more patients in front of me .. are you …
Very rude staff
Very long wait time.
There is nothing good I can even think of about this place
Do not go here! run away! very unprofessional!!
Great experience
Love this place. No idea why people have a problem with it.
Too long to see. The doctor, been here over three hours
I have been there 3 times and had 3 hr wait each time
Very unprofessional and rude work staff. Coming from another ophthalmology clinic with a mutual patient. I was appalled at the rudeness and unprofessionalism
3 rd time there. 2nd time I’ve waited over – 1 1/2 hours. This time I walked out! Horrible! Worst place to go. Won’t be back! I don’t even want to give it a 1star. They don’t deserve it! I’m mad they wasted my time once again. Don’t go here!
Dr. Gannaway and staff are the best. Yes, you might have to wait a while, but it’s worth it for the best care, in my opinion. I don’t want to go anywhere else.
Every time I called to ask a simple question (2 times), I was on hold for at least 5 to 10 minutes, then was prompted to leave a message. It was frustrating to wait that long and then asked to just leave a message. To top it off, no one called me back. I suggest you pick a different ophthalmologist.
I brought my mother here to get measurements and we’ve have been here since 12:40, appointment time was 1:15 and it is now 2:45. Timely manner doesn’t seem to be something they offer.
My wife and I travelled to Clarksville from Florida for her eye surgery with Dr. Gannaway. The entire experience before, during and after the surgery was beyond our expectations. The entire staff was friendly and professional. The end result was everything we could have hoped for.
I was very pleased with my visit, they saw me as a work in. i did have a bit of a wait but that was expected since they obviously already had a full day of patients that had actual appointments so i didnt mind waiting to be seen. my doctor was so nice and i will be returning
Had caterac cleaned called office 6 daysafter talked to a girl nit dr told her my eye was same no change she said well maybe u need glasses i said NO something still is wrong , nothing has changed she said maybe u have stigmatizem i said …
took my mother in on Sept 10th they said they wanted to do surgery too remove the cataracts. I have called every other day for almost a month to get my mother an eye appt for her surgery that they said wanted done soon as possible, left …
We had a medical eye emergency and initially tried Calvert Eye Center but found out they had moved. The other office in Hopkinsville couldn’t book us for another 3 to 4 weeks. Clarksville Ophthalmology asked how far out were, we were worked into the schedule and were in and out within 2 hours. Not bad for a last minute walk in.
It was determined I had cataracts – I’m almost 73 and had worn corrective lenses since I was 4. I was referred to Clarksville Opthamology, Dr. Rachel Owsiak. Everyone – everyone from a voice on the phone to the staff I met in person, was …
Waited almost three months for a follow up appt. Got to the office a few mins early. Waited 90 mins for my appt. The office staff said that this was typical of a Thursday. The patients I asked said a long wait is normal on any day. When I …
The staff is great. Dr. O I will be forever grateful to. I CAN SEE! My surgery day I got held up but that’s fine. I want them to take extra time on me ( which they did ) to make sure it’s right. Getting through to billing has been an issue. …
I have seen Dr. Fitch twice, and although I do like him as a provider, his office is horrible. The woman at the front desk is very rude and not helpful, and their billing is ridiculous. I have been trying for 2 weeks to call and pay a …
The wait for this medical office is horrific. My first experience was a 4 hour process for 15 minutes of face time with the doctor. I was a work in appointment, but that was excessive. Back for a recheck a week later with a scheduled …
Always treated professionally. Staff is always helpful and informative. Doctor takes time to answer questions. Surgery was successful and painfree.
They’re horrible. They suggest you arrive 30 minutes before your appointment but then keep you waiting 2 hours. That is, according to the receptionist, the AVERAGE, STANDARD wait time. It is also almost impossible to get anyone on the …
To the people complaining about wait times and such. People, IT’S EYE SURGERY! SLICING INTO YOUR EYEBALLS TO FIX YOUR VISION! Do you have ANY idea how delicate and complex the human eye is? Google it. It’s a true wonder of the Universe. …
A DR IS ONLY AS GOOD AS THEIR STAFF. After driving an hr to the appointment, arriving the 15 min early as requested, I preceded to wait 30 min or so after my apt time. I Requested the front desk check how long it would be…she said all was …
Just so you’ll know, I seen Dr Luka on April 13th of 2021 so he hasn’t been gone almost 2 years as whom ever answered the phone stated. A little over a year. To better inform you that my wife came in with me then. There wasn’t a problem …
If I could have chosen 0 stars that would have been what I selected. My husband was seen, if you want to call it that, for a very odd condition in the left eye. All the way through the office staff was rude and uncaring. The doctor …
I have glaucoma, very dry eyes, had cataract surgery on both eyes. Now my vision is terrible, like the cataracts made them feel. I have other issues with the retina in both eyes. Tried getting an appointment with “My” Dr. Was told she has …
I would give no stars if I could. The woman at the front desk is rude and does not want to help. The wait times are ridiculous. The surgery side of this place is not that bad but the office appointments are overbooked. Majority of …
The girls at the front desk are as nice as can be but still.
My appointment with Dr Klippenstein was scheduled for 3:20.
It’s now after 4pm and there are still 6 more patients in front of me .. are you …