Class Act Federal Credit Union

Class Act FCU

Class Act Federal Credit Union’s mission is to serve the personal finance needs of the educational community in Louisville, Kentucky. See more

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Class Act Federal Credit Union Reviews ( 28 )

  1. Opened a $25 checking and $25 savings. Charged me $5 per mth dormant fee on checking until 0 then took $5 per mth out of savings until 0. ClassAct FCU has stolen my $50!!!!!!!!!!!!!!

  2. I have been a customer for over 5 years! They are fantastic here and very helpful! Best banking service I’ve ever had even including that I had worked for a bank for over 13 years!

  3. My experience with Class Act FCU was absolutely HORRIBLE. I don’t know when I have experienced such poor customer service, specifically from Rachel and Angela. They both were very dismissive to my issue and were in no way solution …

  4. Class Act its self as a whole is just god awful, I would NEVER reccomend to anyone ! Horrible service ! And when you try to call, you can’t ever get ahold of an ACTUAL person. Its an automatic system. I just would NOT get this bank ! The only good thing about it, is that they offer free drinks..

  5. I been with Class Act for years now. I just love them. I Recommend all my friend and family to become a member. Even though I am young and never established credit yet they still gave me a car loan with a great down payment offer. I am happy and satisfied to have a Credit Union like Class Act!!

  6. Great rates but bad customer service. Their app even the one that updated is also dated. Transferring money to outside accounts is complicated. Adding accounts to an existing account has to be done in person which makes it complicated if …

  7. This is by far the worst company I have ever had the displeasure of working with. I refinanced my car with them and their employees are so badly trained that they messed up my car title, not once or even twice but three times. So now I’m …

  8. We were helped by a young lady named Morgan. She was extremely friendly, knowledgeable and efficient. She opened three accounts for us in less than 20 minutes. She had answers to all of our questions and explained the advantages of using …

  9. Had an issue with my debit card and fraudulent charges. My account ended up in the negative. One of my charges sent a text to verify the purchase of 900$ and responded no to the text and they still let it go through. Now my bills are …

  10. there new phone app really needs help. from the message center to the log in to all around view on your phone. way to hard to do anything now by phone

  11. I gave one stars because great rates on auto loans …however, I was looking to open a student loan and whoever I spoke to on the phone in loans first said “we don’t do student loans” (yes, they do). Then I called a 2nd time only to be …

  12. Class Act has an intuitive app that’s even better that some apps from corporate banks. I love how they give back to the education community and their employees are super friendly and considerate.

  13. Shady business practice on car loans. They put car insurance on I car I bought that had insurance and when they removed it I still have to pay for cancellation. They are constantly making it look like my loan is out of compliance and charging me late fees on top of it all. My payment comes out of my check so it is never been late.

  14. As a young person, Class Act has helped lay the foundation I need regarding my finances. I’ve used what I know about credit and investment options to help educate my family and friends. I hope to keep growing in my knowledge and to help others learn about everything Class Act has to offer.

  15. I’ve been a member for 27 years and I can tell you that Class Act has the best interest of ALL EDUCATORS in the Kentuckiana area in mind when doing everything they do. Perfect examples are the nearly $200,000 in grants given to local …

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