Diagnostic imaging, CMS Diagnostic Services - Medical Imaging Center
CMS Diagnostic Services are leaders in the imaging field. Located conveniently in Miami, CMS Diagnostic Services provides excellence in radiology … See more
(Translated by Google) The treatment by phone is lousy, the misinformation. What they have is tremendous. Very bad experience, I won’t be back and I don’t recommend it …
(Translated by Google) The worst center that I could visit bad treatment since you arrive in the lobby for
Part of the many who work in the misinformation center …
(Translated by Google) Wonderful and professional treatment, minimal wait and with good attention we were impressed with the kindness that today is scarce in many places, I recommend it🌺 …
(Translated by Google) The worst of the worst, never come to this place, they make an appointment for you in one hour and they serve you after two and a half hours, it’s disrespectful and shameful, I don’t understand why they make so many …
(Translated by Google) A disaster, they started very well, now a disaster, with appoitment and you spend more than an hour on hold and they don’t call you, I don’t recommend it …
(Translated by Google) My appointment was for two in the afternoon, it was an MRI (open) the equipment they have in this place seems to have been one of the first to go on the market and from the PHILIPS brand with tremendous churre between …
(Translated by Google) It turns out that when I go to the doctor’s appointment they had not recorded any images on the disc, that is, I did it for pleasure and I went to the doctor for I liked …
(Translated by Google) I do not recommend it. One month to give me the result of an ultrasound. They say they “had no system”. Messages are left and calls are not returned. This indicates little concern for patients. …
(Translated by Google) Terrible place, I do not recommend it to anyone. Although I went by appointment and arrived 15 minutes earlier, I had to wait for more than 3 hours. …
(Translated by Google) Honestly, the wait is disastrous, I had an appointment to have an x-ray at 12:45, it’s already 1:56 and I’m still waiting, incredible.
Honestly, I’m staying because I need to take the test, but I’ll never go back. …
(Translated by Google) The best place to do any study, super attention from the person in charge of cleaning to the technician who assisted me in various studies, super attention to their patients during the time I was there, thanks to the …
(Translated by Google) It is the best place in services and technology. The staff is always attentive and willing to help in every personal situation. It is a serious place and the studios are of high quality, with high-tech equipment. I am …
(Translated by Google) I consider that it is one of the best Diagnostic centers in Miami, Fl equipped with the latest equipment and high technology… excellent treatment with their patients. a great group of professionals who dedicate all …
(Translated by Google) A few years ago I went with my wife to have a mammogram performed, as you can understand, I was a little nervous But when I arrived at the diagnostic center, everything was super pleasant, from its large parking lot …
(Translated by Google) More than 8 weeks to arrange an appointment and have no idea insurance covers and does not, or copayments, or anything. More than 10 calls mine and not a single answer. Not looking for a place with free parking, look …
(Translated by Google) Tremendous bad attention in that place, the wait is disastrous, I was there for more than 3 hours and those who arrive last go first, the prices of the tests are exuberant, it is useless, I went to do 2 tests and for …
(Translated by Google) They are not punctual with the schedule of the appointments, they do not provide all the information for the preparation of the studies. …
(Translated by Google) I do not like to give negative comments, but sometimes it is necessary, despite the bad comments that this place has, take the risk, upon arrival the place was super full, the two receptionists they have, I think they …
(Translated by Google) Terrible results, from the studies carried out there, my daughter and I did a thyroid echo and the result they gave was wrong Thank God. Then I did a ct scan of the lungs and the result was useless. Despite putting …
(Translated by Google) There Is No Nomination To Put Less 0…Bad Service Since You Called By Phone…As Well As The Girls Who Serve You…If They Are Not Satisfied With The Work They Have, Give It…Pleasant, Attentive Personnel Needed To …
(Translated by Google) Awful…!!!
1-When I arrived, the place was full of patients, without respecting the recommended social distance, I had to wait outside and only after 1 hour of standing …
(Translated by Google) ON JULY 28, 2021, I VISITED THE EMERGENCY ROOM OF A HOSPITAL. I AM WAITING FOR CARE SINCE AUGUST 3, 2021. MY DOCTOR SENT ALL THE INFORMATION. TODAY AUGUST 13, 2021, THERE IS NO ANSWER. MY HEALTH INSURANCE SAYS THAT …
(Translated by Google) Terrible customer service. They make sure to give you an hour for your appointment and after long waiting times, they see you. You ask for information and there is no good treatment with the patient. Zero in …
(Translated by Google) The truth is that it is very unfortunate to have to be there from 10.30am for an appointment at noon and that at 2.33pm they call you to tell you that they are 1 hour or so late ….in my opinion I would never return …
(Translated by Google) Terrible service they give you an appointment and after an hour they haven’t seen you but to collect the deductible if they are excellent quickly… I don’t recommend it to anyone …… …
(Translated by Google) My experience with this place so far has been great. I took my 11 year old son for a CT for the first time on Saturday. The wait was reasonable, everyone’s attention was excellent and professional. I have had to make …
(Translated by Google) Nothing organized, they leave the companions waiting outside the offices at high heat temperatures, I know they have to take measures for the COVID but organize this situation better because for me that is …
(Translated by Google) My wife attended for a CT Scan yesterday and the whole process only took 45 minutes. Show off careful attention and organization. Excellent treatment from the CT operator. Congratulations. …
(Translated by Google) It is the best of the medical centers I have visited. Very clean, excellent attention from all its staff, from the driver, Mr. Martín, very attentive and patient, the cleaning staff, the admission staff, the …
(Translated by Google) •My opinion of the center is horrible, the attitude and treatment of the employees is horrible, the girls from the fronds, the rude technicians, a tall dark-haired man who is very rude to an older man, without any …
(Translated by Google) I visited this center a few years ago. They have always had more or less good attention from the staff. One of the characteristics of this center is that their shifts must always be separated in advance, if you arrive …
(Translated by Google) Do not go to this place! Look for any other center! I called 2 weeks ago to make an appointment, and I spent 2 hours in the lobby waiting with more than 25 people seated and nothing! Then they passed me to do the …
(Translated by Google) I was a little worried about the comments, but the truth was they gave me the appointment super quickly, they helped me go through the whole process so that my insurance authorized the exam and when I arrived they …
(Translated by Google) The service of the radiology technicians is very professional, but managing to make appointments and dealing with the finance department is horrible. Orders are lost and the information they give is not real with …
(Translated by Google) These five stars are for Alex Xiques, from CMS to Sunset Center, friendly, attentive and gentlemanly representative, he quickly and efficiently resolved my requirements when I asked to speak with him, very grateful …
(Translated by Google) They canceled my initial appointment and that didn’t seem serious to me, I actually felt annoyed by that situation, but I must admit that they immediately scheduled another appointment for the next day. …
(Translated by Google) From the entrance they already speak to you with a very bad character, the attention at reception with a bad mood, and when it’s time to do the personal exam with a bad mood and little experience, the whole place is a …
(Translated by Google) Super slow service, the wait is horrible, my appointment for breast ultrasound was for 1 PM, I arrived at 12 and still at 2:22 PM they have not attended me, there is insufficient staff and no one is responsible, it is …
(Translated by Google) When I made the appointment for my mother, they did not tell me at any time that her insurance needed a referral and on the day of the appointment they did not attend her because she did not have said referral. …
(Translated by Google) One star…but none deserves it.the service is lousy.too many appointments without staff.There are people waiting three or 4 hours without eating…who live far away. It is a lack of respect. I do not recommend it at …
(Translated by Google) I have a very bad experience with this CMS diagnostic center, there are very few professionals, my husband had a support for an MRI, the day before the procedure I called them to ask about the preparation prior to the …
(Translated by Google) The woman who makes the appointments by phone is very rude, she lacks kindness and friendliness. She didn’t let me talk and then she hung up the phone. It’s a crime that they have a person like that in such an …
(Translated by Google) Very poor attention from all the staff, the elderly are mistreated, Mrs. Maria Xiguez from the front desk is a bad-tempered person and treats the public indecently. I hope this center takes action. I will talk to my …
(Translated by Google) After reading such bad reviews I was afraid to go. I was lucky because they called me the day before to confirm, the day of my MRI I didn’t have to wait long and they were kind. I hope other patients have the same …
(Translated by Google) I’m giving one star because there’s no reason to put the worst thing I’ve seen in my life. I don’t know how they don’t close this place. My mom had an appointment for 9 am for a mammogram and according to them, the …
(Translated by Google) The attention is terrible , the ladies there have no education or way to treat one , in fact , they are already worried because they have to take some test . The least one expects is to see a nice and willing person …
Terrible service. We had appointment and had to wait a long time. The front desk staff very rude and extremely unprofessional. Horrible place would “NEVER” go back again!!!!!
This place is horrible. They over schedule their office. They are not following the CDC guidelines for COVID. When you mention to the administrator they seen clueless of what you are saying.
Patient information was leaked from this establishment and when brought up to their attention they simply did not care. Be very careful with this place.
Horrible place!!! They ruptured a rib of my mother by trying to push her inside of the MRI machine!!! They say their MRI is 70cm… its a lie!! Be careful!!!
I came here on Saturday at 8:20 for an appointment and it was 9:35 and no one was there. Also appointment is very difficult to get and there no customer service.
Annie doesn’t know anything about insurance and it’s coverage and tries to get $350 no matter what so i didn’t get to go in for my test and if I could take the star away I would give them a negative …
This place is the worst I went for an MRI back in September 2019 the staff kept on Sending me to different sections of the Building On top of everything I was billed incorrectly they said my copayment was $400 and it turns out my whole bill was $486 I was only responsible for 180 do not trust this company they are frauds
Well i called them because i needed another mri and only wanted to confirm i had been there before and the woman who answered spoke no english and had no idea what i was talking about so i said english english she put me on hold and never came back . How can a person answer phones when they don’t even understand or speak english?
I had a sleep study done and although they told me they would send the results to my doctor that week, they never did. About 3 weeks later I went to my Drs office expecting the results but they never sent them. To top it all off, they were rude on the phone.
Worst place ever,place needs to be shut down waited for 2 1/2 hours then they tell me they could see me today.While i was there waiting there was at least 4 other patients with similar issues.Never want to go there again and i advise anyone else to do the same.
Slightly faster than the Social Security office or DMV but not by much. Facilities are very clean but they obviously can’t handle their appointment obligations.
wait more than 3 hours for them to attend it is not fair they do not have responsibility in the care of patients too bad care and it seems that they do not care they do not seek how to improve
Worst place to go, apparently having a Appt means nothing here! They tak walk in before Appts, REALLY
SOME ONE NEEDS TO TEACH THEM HOW TO MANAGE FRONT OFFICE! Everyone was …
CMS has some of the most modern diagnostic equipment to produce the best images, like the 3.0 Tesla MRI machine, the most powerful of the world market. Its technicians and administrative personnel are experienced professionals who know how to carefully manage the patients to obtain the best results. I highly recommend this center.
Terrible service. I made appointment… waited over an hour to have test. X-ray was to be sent to doctor next day. They did not do it. I had to leave doctors office and drive to pick up cd with X-ray to go back to doctor.
Horrible!!! Waited over an hour. The front desk ladies do not wear masks properly and are super rude! After all the wait the told me I had to wait 4 more hours…. I’m worst place I’ve ever been to!!!
Terrible service, I had appointment and had to wait for two hours. They don’t know how to handle the insurance payments. Be careful if you go to this place, call your insurance first.
Terrible customer service. When you complain about the delays they make you wait more and worse than this is that the results of your exams are always very late and you have to call several times for them to send them to your PCP. Steer away from this unprofessional and rude place.
This place is horrible, didn’t matter I had an appointment, they still made me wait over 2 hours, while they kept calling people that where the after me, i asked for information and all I was as told was that I had to wait or come back at other time. Super disorganized place not recommend!!
The receptionist are super rude! They act like they don’t care about the patient, they make you wait for long time before they can do your test, they said the system was down and they couldn’t do anything about it! Horrible place to have your test done!
Making an appointment is absolutely pointless. With an appointment I had to wait over 2 hours. Missed the rest of my work day. You’re better off finding another place.
Terrible place. The place was pack no social distance what so ever. Scheduling people with out technicians. Elderly people sitting next to each other.
Best to go somewhere else! No empathy and or sympathy for anyone.
IF I COULD GIVE A ZERO I WOULD. I AM A PROVIDER AND I CAN NEVER GET A HOLD OF ANYONE IN THAT OFFICE TO SCHEDULE AN APPT FOR OUR PATIENTS. WHEN YOU CALL, THE LADY WHO SOUNDS LIKE A SLOTH PUTS YOU ON HOLD AND NEVER COMES BACK. I FEEL SORRY …
Excellent service. Employees are so kind. They give you a delicious coffee and bread during your waiting time. The place is nice and so clean. Great service! I felt pleased to be there
My appointment was for 8 am and the doctor didn’t show up till almost 10:30am. The staff was rude and acted like they didn’t care about the patient at all. I wouldn’t ever recommend anyone go to this place
Horrible service and terrible front desk. Appointment times are not honored and wait times are excessive. This is the third visit with the same outcome.
Unacceptable wait time. Appointments mean nothing here. Lobby full of people complaining about waiting more than an hour. If you value your time go somewhere else.
If you have been sent here for any type of imaging test do yourself a favor and find a different place. They will make you waste your time waiting 2 hours for a simple procedure! I do not recommend this place at all!!!!!
I am not having a procedure or any service done at this place , just trying to book an appointment and so far it has been horrible. After 3 calls still have no appointment, my calls keep getting disconnected, they need to know exactly what the doctor wrote on the prescription . 4 calls to book an appointment .
Solely basing my review on happy relatives who’ve been to this facility and my personal experience with receptionist, Odarmys. She went out of her way to keep me updated during my grandfather’s visit. To me, she’s an asset to patients and CMS.
Horrible. Don’t get ill or hurt while here, because they won’t help you in any way. While waiting with about 40 others a man began loudly violently vomiting in the men’s room. After more than 5 minutes I told the 2 clerks who yelled to …
This place CMS is ok.. FYI..last time I went they did social distancing.. wearing masks.. & the young lady at the door very curtious .. the place is ok.. no issues yet.. but when you call on the phone to either make an appointment or to …
Facility is very clean. Parking was not a problem. The staff is very friendly but I wish that if I spoke to you in English you would respond in English. While I do speak Spanish there are word and certain medical terminologies that I am …
I was very pleased with my experience at CMS Daiagnostic Center. It was good to be treated with professionalism and care. They made me feel that I was in safe hands and even made me snails when I left, then you can believe they are the best. A big THANK YOU to all of them.
I went to CMS Diagnostic Services for an MRI. Extremely professional, extremely clean, and the most important, by the net day, my doctor had the results of my exam. Very well located and plenty of parking spaces available. If you need a procedure done, this is definitely the right place to go!
I had ckme to this place 3 times cause all my referrals get to this place, but the service from the receptionist or the person that help you are so bad, they very rude an unpolite to the patients. They complain about all customers …
The appoitment for MRI was at 2pm somebody called mi in order to change to 1 pm . I leave my house and my work because I am working from my house at 12 pm . …
Be careful. Find out if the MRI machine works. They did not tell me and I had to wait 2 hours with my 82 year old mom, exposing her to possible COVID 19 infection. Then they try to cover up saying I requested an open MRI as opposed to a closed one. I’m not going back to this place for lying and exposing my mom to getting sick.
These guys are extremely unreliable, they cancelled my appointment twice for some bogus reason “technician family problem” bs. So yes, the reviews are real, I was trying to give it a shot But when everyone complains about them means something is not right with this company
There is no point in making an appointment for a specific time when you are made to wait hours. The staff doesn’t even show any sympathy for making people wait so long. No regard for other people’s time. I will definitely avoid coming to this place again.
The experience has been terrible the wait is huge there is absolutely no social distancing people coughing in wait rooms the place is packed and even more packed as you get into second wait room to wait for tests to be done. These people …
This place should not exist. Tried to have a minor diagnostic test and they did not call for authorization, they were trying to make me pay $350 copay when it is covered 100% by the insurance. Annie is very rude, told me my insurance was …
BeforeI went to this establishmentI read the reviews.I found there was a
lot of bad reviews But I figured I’d take my chances anyway. As soon as I arrived I parked my car and walk towards the door there wasAn employee they’re waiting …
The tech that took my husband in had no idea of customer service ( black hair, short stature and wears glasses) Not even a hello for salutation. Basically called his name and another patient at the same time. We followed him and He Took …
I like this place. Helpful and flexible people at the front desk. Professional and friendly MRI technician. Plus free coffee from the coffee lady. What more can you ask for…
I had EKG and holler test and they never sent the test results to my Cardiologist. Had to wait over two hours at the doctors office. Called them multiple times and they took for ever. They need to be more professional.
amazing service I have a phobia of close spaces and the tech German was able to keep me focus until my MRI was finished very professional I recommend this location 100 %
Horrible service. Had an appointment and waited over 2 hours to be seen. The staff is constantly in and out, taking breaks and chatting. whats the point of taking appointments when they fail to work at an efficient pace to keep up with them. If 0/5 stars was possible I’d rate them so over and over again.
If I could give zero or negative stars, I would. I had to get two different tests done at this diagnostic center and had an awful experience. No regard for patient privacy – yes, they want you to sign privacy disclosures galore, however, …
Super long wait time. Had an appointment at 10, didn’t get seen until 11:30. Calling for an appointment was also a hassle.. Nice staff and clean though
No respect for client time, I arrived around 04:30pm for my appointment (scheduled for 04:30pm) and only got in to the Exam room around 6:00pm. They charge you extra money for the copy of your image, they only provide written statements …
The most unprofessional medical center I visited in my life. I felt unwelcome, the staff have no idea what empathy and kindness means. With the exception of the lady offering coffee (she was nice, although I didn’t care for coffee) the rest …
I brought my 75 year old father for a parathyroid scan where the expected time for the procedure is 3 hours. His appointment was at 10:15am and 7 hours later he was still waiting to finish the exam. I voiced my concerns to the Supervisor on …
I honestly don’t see why there are so many negative reviews I went for 2 MRIs on Saturday the 3rd and my experience was great, friendly staff, they bring out coffee and sandwiches and I waited no more than 10 minutes past my appointment …
Had my appointment for 1 PM ,arrived at 12:50 and had to wait till 2:15PM to get seen. This business needs to keep in mind that appointments are done as a convenience for the customer, as many people work and take time off to get thier test done. Bad customer service.
Just FYI, if you are a single mother unable to keep the kids with a family member, they will not attend your child as you cannot leave the kids in the waiting room nor can they go inside with the actual patient. None of this information is …
Errors! I went to CMS for a Ultrasound and after registering and completing the preliminary routine paperwork they tell me my copayment is $85. Then they explained to me that some procedures are superior than others. I never paid a …
While the front desk staff tries to help its difficult for them since the actual tech do what they want… appt. 8AM….830am i ask and im informed im up next… 845am the tech has my file and should’ve called me… 855am as im explaining …
If I could leave zero stars I would. Do NOT do anything at this place if you value your time. They make everyone wait an hour plus, and the majority of the girls who are at the front desk are rude.
Have been there several times now and would definitely recommend going elsewhere. It is always packed and they run LATE – as in hours late. Walked out today actually. Just unprofessional and too many competitors to run a business this …
This place ia terrible. Over 30 persons at waiting area. First time I called they gave me a wrong appt for a wrong center if I didn’t call to confirm appt I wouldn’t know. Very disorganized. Patients are getting anxious, the receptionists don’t know how to handle the situation. They are only fast to request the copay.
Staff was polite and wait time is not bad. I made an appointment for Saturday and showed up earlier just in case I had to do paper work. I was in and out in about 20-30 minutes for some knee x rays. Would recommend! Facility is also very clean! Price was not bad either!
Was given an appointment at 10. We arrived an hour early. Filled out paper work and insurance Info upon arrival. After waiting till 10:30, I asked the receptionist how many people were in front of us, the other receptionist replied in …
Disorganized mess. I have had good experiences here in the past, but my wife just had a morning appointment and waited 4 hours and 45 minutes before she was seen. Way overbooked situation puts undue pressure on technicians and results in …
They absolutely do not care or have any concern for patients time, two hour wait with an appointment, obviously it’s all about the money. Staff was courteous and did provide coffee, but still no excuse for having everyone wait over 2 hours …
No social distance what so ever. Got here for my 1030am appointment and arrived 20 mins early to have enough time to fill paperwork. When I walked in there was about 30 people inside waiting, some from 930am were still waiting to be called. …
At this location, your time is not valuable to them.I had an appointment for 12:30 pm, got there at 12 pm.At 2:30 pm,I was seen.The technician who did the ultasound was very impersonal.The ladies at the front desk was not too pleasant when …
First time at this facility. I’d read all the bad reviews before going to my appt but I must say this a great place. The lady at the front door welcomes patients like no other. She’s very polite and gives instructions clearly. The place is neat, staff very courteous and fast. I was done winthin a half hour. I recommend this facility.
I’m not sure about all of the other negative reviews, but I just had a great experience. 10:15am appointment, showed up a few minutes early to fill paperwork (which they did on my behalf based on my call when I scheduled, which is UNHEARD …
Very unprofessional. I’m sitting here more than 2 hours wondering what the point of an appointment is? Avoid this place of possible… If they can’t handle simple scheduling, how good are they at diagnostics??
CMS makes testing so easy. I never have to worry about long waits or rude staff members. Ursula is one of my favorites, she schedules my appointment, reminds me accordingly, and makes the process so quick and easy. The facility is clean and up to CDC standards. I recommend this place 100%!
Amazing diagnostic imaging center, highly equipped with the latest medical modalities that aid in precision diagnosis. Their staff is very professional and kind, they make your stay feel like at home, and help the diagnostic transition process to run smoothly.
First time I brought my mother for a referral they had her waiting 1 hour 1/2. We noticed too many patients so we waited. Inside doctor or doctor’s assistant, you cannot even tell, was cruel to her when she explained she experiences lots of …
Unbelievably horrible experience! They have no social distancing protocols in the waiting area, around 30 people or so, including elderly sitting right next to each other. Since I have an autoimmune disease, I politely asked if I could wait …
AWFUL!! I went in for an ultrasound and I was extremely disappointed and dissatisfied! I would never ever return or refer anyone there. The technician would not address any of my questions or concerns. She completely ignored me when I …
The clinic does not respect appointment times. They schedule as many patients as possible and then leave you waiting for over 3 hours to get your exams done
Horrible experience, appt done 1 month ago and no call was received day before appt to verify any $ would be owed at the time of service nor to confirm appt. Arrived on day of appt and place was packed…Ladies attending front desk were …
I’m of the belief that there should be a certain type of personality that goes along with certain industries, patient care being one of those. I respect that everything is not for everyone – I understand everything has its challenges. …
I should have known when I tried calling this center, and they never answered, that their service was TERRRIBLE. When I finally go through, I had to wait for over a month for an appointment at their Miami Lakes center. Let me tell you, …
I went there yesterday for 4 different tests!! The first three went smoothly with no problem but for the last one I had to wait for more then two hours. After 1 hour I asked the front desk and they told me … you will be called soon (which …
Poor costumer service. Front desk attendant rude and not costumer service oriented. 25 minutes to complete registration and they said that I had lost my appointment. They misspell my name on the documents, when asked registrant to correct …
My uncle had a MRI scheduled and had an issue with the authorization because the staff didn’t take his insurance number correctly, even though we had a bad experience on trying to do things right we spoke to the manager so we could find a …
I think that this place has taken into account all the previous reviews because their service has improved tremendously. We did have to wait maybe 1 hour, but it was because the doctor did not specify if my mom had to take a certain liquid …
Super slow service and overloaded appointment with terrible wait time, my appointment was at 12.00 I got here at 11.30, have been waiting for over 2 hours and still waiting. When I asked they have no answer other than there’s nothing to do …
Friendly, professional staff and clean waiting room. They even brought around coffee while you waited to be called in for your procedure. Raul conducted my MRI and was patient, very pleasant and insured my comfort before and during the procedure.
STAY AWAY FROM THIS PLACE…This place is horrible. No prepared for patients I saw many coming and not knowing they had to take the liquid for the scan or like me drink water for my ultrasound . I arrived to my appointment at 8:55 it’s …
Super slow service and overloaded appointment, my appointment was at 12.00 I got here at 11.30 and I have been here for over 2 hours and still waiting for somebody to call my name. When you asked they have no answer other than there’s …
i came in for a chest x-ray and waited no longer than 10 minutes. the receptionist was super nice & helpful, I didn’t catch her name but I think it begins with a S. the tech also made me feel comfortable. thank you!
Alert! Alert! This is warning to the general public about this place. It is very insufficient and inadequate. The staffs are very rude and disrespectful, and look out for their own only. I made an appointment to do an ultrasound today …
I’m not sure why all the negative reviews on here, but my personal experience was amazing. I went to the CMS imaging center for the first time this past week to get an MRI done. greeted at the door very courteously, asked if I had an …
October 5, 2021. I have been trying to get an appointment at the location 9200 SW 72st since 3:30 and the last I called was at 4:45 of which they transferred me to the Department of Imaging to the Department of scheduling. Imaging …
Oh my god this place is horrible. Everyone is very rude. They literally told me that they have no record of my mammogram that was done at this place. They asked me to pay which was supposed to be free for the mistake they have made loosing …
A) CMS call center/answering operators do not work at the location, thus, they do not know whether your concern actually reaches the clinic.
B) My appointment was at 3p.m… I called after leaving my office at 12:00 to …
I just came from an appointment for a Head Ct scan. Wasn’t even there for half an hour, staff was polite and everyone worked fast. Antonio Ramirez is a great tech and really knows how to deal with the public he is very professional and …
Oh this place is awful had an appointment for 10 AM arrived at 9 AM was checked in by 930 and at 12:30 still not had not been seen test had not been completed I am diabetic and was fasting sugar was dropping when I told the technician I’m …
the waiting time was horrible. my appointment was at 12. I arrived half an hour early to be on time, it was 1:30 and no one was calling me. The girls at the front desk didn’t give you an answer as to why you waited so long. Choose another place for your exam, I do not recommend this one at all
No social distancing, the other reviews aren’t exaggerating when they say there’s always at least 30 people in the waiting room. The chairs are right next to each other, no spacing at all. Plus, they serve coffee so multiple people will be …
I wish I had read all the bad reviews about this place before making an appointment with them. I agree that there is no social distancing, and 50 % of the people were not wearing masks. About 30 people in the waiting room one next to each …
So, after reading the reviews, I made my appointment. I’m glad that I did. I had a 4:30 pm appointment. I arrived early and registered at the front desk. Check in was a breeze. The MRI took about 15 minutes. I was on my way home by 4:50 pm. …
Everyone here was super friendly and courteous. They helped my claustrophobic child get an open MRI and I was allowed in the room. They offered everyone waiting coffee and everyone from the receptionists to the MRI technician were helpful and kind. I saw them treating their elderly patients with care as well.
Horrible place. One body understand English. Making an appointment is mission impossible. They are rude over the phone specially when you asked them questions. They put you on hold until you get disconnected because the person that answers …
1st. Receptionist gave us the wrong street address; which delayed us 30 mins, and she failed to advise us of the correct entrance address to complwx. Upon arriving there parking was a daymare, plus it seems to be factory mill (Over 50 people were waiting for a small office). Overall bad experience.
The worst place, the front desk girls are rude & inconsiderate, they take there time, they make you wait, wait, wait, the refuse to let you speak to the manager Alejandro S. Obviously he is not doing a great job, keeping this place …
Horrible place. I talked twice to my insurance regarding the service, and I was told that it is not related to the ductible category and I have to pay only co-pay. But they didn’t accept it and asked me to pay fully out of my pocket because …
The front desk girls are angry as if they had opened up an only fans account and had no one to subscribe. Actually they’re like bootleg only fan girls no one likes them
I had appointment at noon To get X-rays
The guy who works X-rays went to lunch at that time.
Why they set up the appointment at noon if he goes to lunch.
I had to wait more than 1 hour when he backed from lunch.not recommended place.
Technicians are professional and kind but the wait time here is ridiculous. I have been twice for different imaging and each time been at least 2 hours of waiting.
You guys need to stop having people post fake “good” reviews. In all honesty I have been to this place multiple times and there’s always an excuse as to why they can’t see you at your scheduled appointment time. My advice is you should …
Adequate facility with a fair amount of parking. The only negative comment was that there were no proper seating for nerve conduction tests and to compound matters the tech did not have any paper towels for wiping off the electrode gel.
The lousiest patient care reception desk in a Diagnostic Center that I’ve ever seen. All women very disorganized, talking nonsense among themselves and not in the least bit attentive to any of the patients waiting, some in acute pain. …
Haven’t even seen anybody, the machines, techs, abilities etc…but i know for a fact I am not going to be a returing customer. It is now 1hr after apointment and after making 5 ugly faces and asking about my turn 3 times I was …
My appointment was for 8 am for a sonogram of the bladder . They make you drink water and I have been for over an hour . You are the front desk and they tell that it will be a few minutes.
Shame you cant give 0 stars. Made an appointment for 7am and confirmed it twice (2 different days) just to arrive and have wait until 9am for the tech to arrive. Everyone is rude and no one cares.
I was called the day before to confirm my appointment and was explained what I was responsible to pay with my insurance. I got to my appointment 30min prior and was seen before my time. I read a lot of complaints with the scheduled time …
I’m just calling to make an appointment and was hang up on twice and finally third time get the scheduling department and the girl who just know Nov 3 3:15 pm takes my information and she does not know when to give the appt beacause she …
Genuinely ridiculous. Had an 8 am appt with their South Dixie hwy location. I am currently sitting in the parking lot outside their office writing this at 8:40. I have now spoken to the “cms operator” 4 times and have been sent to a …
Terrible. Trouble scheduling – that should have been the warning not to go there. On hold, poor connection, not sure she knew what she was doing. Scheduled for 3:00 in the afternoon. Took off early from work. I arrived only to be told …
Most unprofessional staff ever. My appointment was at 11:45 am. I arrived at 11:30. It is now 1:57pm and I still have not been seen. Only black patient out of 20 Hispanics. Everyone has been seen even the one’s that arrived after me. Can’t …
Very unprofessional. One’s time is definitely not respected here. I accompanied my father to his scheduled appointment. He was never seen because their computer system was down. There was a choice to wait for the system to return, which …
Very crowded. Front desk staff courteous but not very friendly. It was an agony trying to find out when your turn was up. Even for folks with an appointment. Waited 2 hours for a simple chest x-ray. The technician, a bald headed fellow, is wonderful.
To be honest, I have been to this place many times but haven’t had the waiting time experience. What I have to point out from my recent visit is that the lady in the front desk was not nice at all, she doesn’t let you speak, because “she …
(Translated by Google) Excellent.
(Original)
Excelente.
(Translated by Google) The best of the best!!! Fast and effective ….
(Original) …
(Translated by Google) Excellent atention
(Original)
Muybuena atencion
(Translated by Google) They.take a long time.
(Original)
Se.demoran mucho.
(Translated by Google) lousy place
(Original)
Pésimo lugar
(Translated by Google) It is an excellent center the service is fast and efficient …
(Translated by Google) The best care I have received in recent times. Thanks 🙂
(Original) …
(Translated by Google) They have excellent service and the place is very clean and organized. Also good professional staff …
(Translated by Google) abusive delay
(Original)
Abusiva demora
(Translated by Google) Bad attention from the staff, they do not send results efficiently and the customer service leaves much to be desired …
(Translated by Google) The treatment by phone is lousy, the misinformation. What they have is tremendous. Very bad experience, I won’t be back and I don’t recommend it …
(Translated by Google) The worst center that I could visit bad treatment since you arrive in the lobby for
Part of the many who work in the misinformation center …
(Translated by Google) Wonderful and professional treatment, minimal wait and with good attention we were impressed with the kindness that today is scarce in many places, I recommend it🌺 …
(Translated by Google) The worst of the worst, never come to this place, they make an appointment for you in one hour and they serve you after two and a half hours, it’s disrespectful and shameful, I don’t understand why they make so many …
(Translated by Google) They are a total disaster, I have very serious health problems and they have not sent the results to my doctor’s office. 😡 …
(Translated by Google) A disaster, they started very well, now a disaster, with appoitment and you spend more than an hour on hold and they don’t call you, I don’t recommend it …
(Translated by Google) My appointment was for two in the afternoon, it was an MRI (open) the equipment they have in this place seems to have been one of the first to go on the market and from the PHILIPS brand with tremendous churre between …
(Translated by Google) It turns out that when I go to the doctor’s appointment they had not recorded any images on the disc, that is, I did it for pleasure and I went to the doctor for I liked …
(Translated by Google) I do not recommend it. One month to give me the result of an ultrasound. They say they “had no system”. Messages are left and calls are not returned. This indicates little concern for patients. …
(Translated by Google) I had an MRI with the technician Raúl Bravo who had a very kind and professional treatment, I was very satisfied. …
(Translated by Google) Terrible place, I do not recommend it to anyone. Although I went by appointment and arrived 15 minutes earlier, I had to wait for more than 3 hours. …
(Translated by Google) Honestly, the wait is disastrous, I had an appointment to have an x-ray at 12:45, it’s already 1:56 and I’m still waiting, incredible.
Honestly, I’m staying because I need to take the test, but I’ll never go back. …
(Translated by Google) The best place to do any study, super attention from the person in charge of cleaning to the technician who assisted me in various studies, super attention to their patients during the time I was there, thanks to the …
(Translated by Google) It is the best place in services and technology. The staff is always attentive and willing to help in every personal situation. It is a serious place and the studios are of high quality, with high-tech equipment. I am …
(Translated by Google) I consider that it is one of the best Diagnostic centers in Miami, Fl equipped with the latest equipment and high technology… excellent treatment with their patients. a great group of professionals who dedicate all …
(Translated by Google) A few years ago I went with my wife to have a mammogram performed, as you can understand, I was a little nervous But when I arrived at the diagnostic center, everything was super pleasant, from its large parking lot …
(Translated by Google) More than 8 weeks to arrange an appointment and have no idea insurance covers and does not, or copayments, or anything. More than 10 calls mine and not a single answer. Not looking for a place with free parking, look …
(Translated by Google) Tremendous bad attention in that place, the wait is disastrous, I was there for more than 3 hours and those who arrive last go first, the prices of the tests are exuberant, it is useless, I went to do 2 tests and for …
(Translated by Google) They are not punctual with the schedule of the appointments, they do not provide all the information for the preparation of the studies. …
(Translated by Google) I do not like to give negative comments, but sometimes it is necessary, despite the bad comments that this place has, take the risk, upon arrival the place was super full, the two receptionists they have, I think they …
(Translated by Google) Terrible results, from the studies carried out there, my daughter and I did a thyroid echo and the result they gave was wrong Thank God. Then I did a ct scan of the lungs and the result was useless. Despite putting …
(Translated by Google) There Is No Nomination To Put Less 0…Bad Service Since You Called By Phone…As Well As The Girls Who Serve You…If They Are Not Satisfied With The Work They Have, Give It…Pleasant, Attentive Personnel Needed To …
(Translated by Google) Terrible attention they give you an appointment at one hour and 3 hours go by and they DO NOT attend to you. …
(Translated by Google) Awful…!!!
1-When I arrived, the place was full of patients, without respecting the recommended social distance, I had to wait outside and only after 1 hour of standing …
(Translated by Google) ON JULY 28, 2021, I VISITED THE EMERGENCY ROOM OF A HOSPITAL. I AM WAITING FOR CARE SINCE AUGUST 3, 2021. MY DOCTOR SENT ALL THE INFORMATION. TODAY AUGUST 13, 2021, THERE IS NO ANSWER. MY HEALTH INSURANCE SAYS THAT …
(Translated by Google) Terrible customer service. They make sure to give you an hour for your appointment and after long waiting times, they see you. You ask for information and there is no good treatment with the patient. Zero in …
(Translated by Google) The truth is that it is very unfortunate to have to be there from 10.30am for an appointment at noon and that at 2.33pm they call you to tell you that they are 1 hour or so late ….in my opinion I would never return …
(Translated by Google) Terrible service they give you an appointment and after an hour they haven’t seen you but to collect the deductible if they are excellent quickly… I don’t recommend it to anyone …… …
(Translated by Google) My experience with this place so far has been great. I took my 11 year old son for a CT for the first time on Saturday. The wait was reasonable, everyone’s attention was excellent and professional. I have had to make …
(Translated by Google) Nothing organized, they leave the companions waiting outside the offices at high heat temperatures, I know they have to take measures for the COVID but organize this situation better because for me that is …
(Translated by Google) My wife attended for a CT Scan yesterday and the whole process only took 45 minutes. Show off careful attention and organization. Excellent treatment from the CT operator. Congratulations. …
(Translated by Google) It is the best of the medical centers I have visited. Very clean, excellent attention from all its staff, from the driver, Mr. Martín, very attentive and patient, the cleaning staff, the admission staff, the …
(Translated by Google) •My opinion of the center is horrible, the attitude and treatment of the employees is horrible, the girls from the fronds, the rude technicians, a tall dark-haired man who is very rude to an older man, without any …
(Translated by Google) I visited this center a few years ago. They have always had more or less good attention from the staff. One of the characteristics of this center is that their shifts must always be separated in advance, if you arrive …
(Translated by Google) Do not go to this place! Look for any other center! I called 2 weeks ago to make an appointment, and I spent 2 hours in the lobby waiting with more than 25 people seated and nothing! Then they passed me to do the …
(Translated by Google) I was a little worried about the comments, but the truth was they gave me the appointment super quickly, they helped me go through the whole process so that my insurance authorized the exam and when I arrived they …
(Translated by Google) The service of the radiology technicians is very professional, but managing to make appointments and dealing with the finance department is horrible. Orders are lost and the information they give is not real with …
(Translated by Google) The appointment and schedule are not respected even arriving 1 hour before the appointment. 1 hour later and still no call …
(Translated by Google) These five stars are for Alex Xiques, from CMS to Sunset Center, friendly, attentive and gentlemanly representative, he quickly and efficiently resolved my requirements when I asked to speak with him, very grateful …
(Translated by Google) They canceled my initial appointment and that didn’t seem serious to me, I actually felt annoyed by that situation, but I must admit that they immediately scheduled another appointment for the next day. …
(Translated by Google) From the entrance they already speak to you with a very bad character, the attention at reception with a bad mood, and when it’s time to do the personal exam with a bad mood and little experience, the whole place is a …
(Translated by Google) Super slow service, the wait is horrible, my appointment for breast ultrasound was for 1 PM, I arrived at 12 and still at 2:22 PM they have not attended me, there is insufficient staff and no one is responsible, it is …
(Translated by Google) When I made the appointment for my mother, they did not tell me at any time that her insurance needed a referral and on the day of the appointment they did not attend her because she did not have said referral. …
(Translated by Google) Terrible service, waiting times are absurdly long, 4 hours for an exam?? …
(Translated by Google) One star…but none deserves it.the service is lousy.too many appointments without staff.There are people waiting three or 4 hours without eating…who live far away. It is a lack of respect. I do not recommend it at …
(Translated by Google) I have a very bad experience with this CMS diagnostic center, there are very few professionals, my husband had a support for an MRI, the day before the procedure I called them to ask about the preparation prior to the …
(Translated by Google) The woman who makes the appointments by phone is very rude, she lacks kindness and friendliness. She didn’t let me talk and then she hung up the phone. It’s a crime that they have a person like that in such an …
(Translated by Google) Very poor attention from all the staff, the elderly are mistreated, Mrs. Maria Xiguez from the front desk is a bad-tempered person and treats the public indecently. I hope this center takes action. I will talk to my …
(Translated by Google) After reading such bad reviews I was afraid to go. I was lucky because they called me the day before to confirm, the day of my MRI I didn’t have to wait long and they were kind. I hope other patients have the same …
(Translated by Google) The service is horrible. 2 hours after the agreed appointment and they don’t pay attention to you … I don’t recommend it .. …
(Translated by Google) I’m giving one star because there’s no reason to put the worst thing I’ve seen in my life. I don’t know how they don’t close this place. My mom had an appointment for 9 am for a mammogram and according to them, the …
(Translated by Google) The attention is terrible , the ladies there have no education or way to treat one , in fact , they are already worried because they have to take some test . The least one expects is to see a nice and willing person …
This is the most disorganized center. Prepare to wait very long to be attended. Appointment are disregarded
Wated gor over 2 hrs with appointment… Increible 🤯🤯🤯🤯🤯🤯🤯🤯🤯🤯 …
Terrible service
great team
Not recommended
Terrible!
Horrible.
Worse experience in MRI cwnter
Terrible service, avoid the place if you can
Poor customer service can not talk to supervisors
This is the worst place ever. Over one hour wait. No coordination.
The worst service someone can get
Services excellent. Prompt attention, diligent staff
Very professional
Extremely satisfied with the service that was given to my Mother
Excellent I highly recommend it.
Thank you very much
The worst
Horrible services. The front desk services very rude. I am very disappointed.
Im sitting waiting since 10 am for a mammogram it is unthinkable.
They get the job done and I’ve been couple times and you WILL WAIT .
on their website, when clicking through pictures, noticed a picture of a of a guy with a machine gun, is he the owner?
Waited two hours to be seen. Spend your money somewhere else.
Excellent attention, professional and friendly.
The new Center is spacious. Plenty of parking. Friendly service
Horrible place! Wait was over 2 hours!
There is not a good service! Too many delays .
Appointments mean nothing here! When you walk in there’s already 40 plus people waiting!!!
I would highly suggest you find a different location
Best place to do your MRI. We appreciate their service and treatment of our patients.
Too many people in office. Not applying appropriate COVID-19 social distancing.
Extremely accommodating, friendly, and professional staff. The new facility is very nice and clean.
Had a CT scan & Chest x-ray done on two different occasions & everything was great.
Terrible service rude employees
PROFESSIONAL STAFF. WELL-ORGANIZED OFFICE. MEDICAL RECORDS CONVENIENTLY ON THE PREMISES AND CD IS USUALLY AVAILABLE 30 MINUTES AFTER PROCEDURE.
Terrible service, I had appointment and had to wait an hour like other people. Coordination awful for appointments.
Make sure you don’t have anything to do after because if you do, YOULL BE LATE! They are always delay. Shame I didn’t know before.
Very nice employees
Bad service on customer service about 2 hours waiting to have an appointment …. really bad services long waiting time
EVEN TO TAKE THE PHONE IS A PROBLEM. I DO NOT UNDERSTAND HOW THEY ARE IN BUSINESS. TRY IT. GOOD LUCK!
Do not recommend, unless you enjoy allocating your whole day for one appointment.
They lost my file, had me wait hours and took everyone else except me when I saw my file handed. Awful care and service
Terrible service. We had appointment and had to wait a long time. The front desk staff very rude and extremely unprofessional. Horrible place would “NEVER” go back again!!!!!
This place is horrible. They over schedule their office. They are not following the CDC guidelines for COVID. When you mention to the administrator they seen clueless of what you are saying.
Patient information was leaked from this establishment and when brought up to their attention they simply did not care. Be very careful with this place.
Horrible place!!! They ruptured a rib of my mother by trying to push her inside of the MRI machine!!! They say their MRI is 70cm… its a lie!! Be careful!!!
Horrible place, from desk receptionist is very rude (chusma).
No social distancing, lobby full of people.
Very unprofessional.
Horrible waiting time too mucho people inside the reception no social distance . I have appointment at 11.00 am and still waiting .
Horrible!!!! They make me wait for 4 hours for my ultrasound. Don’t come here.
A very clean center, good service, all very friendly and quick service, I recommend them to everyone, you will not regret it.
I came here on Saturday at 8:20 for an appointment and it was 9:35 and no one was there. Also appointment is very difficult to get and there no customer service.
Annie doesn’t know anything about insurance and it’s coverage and tries to get $350 no matter what so i didn’t get to go in for my test and if I could take the star away I would give them a negative …
The worst experience of my life. I was on time for my appointment and had to wait almost 4 hours.
Girls on the front desk very disrespectful, bad attitude, very rude
This place is the worst I went for an MRI back in September 2019 the staff kept on Sending me to different sections of the Building On top of everything I was billed incorrectly they said my copayment was $400 and it turns out my whole bill was $486 I was only responsible for 180 do not trust this company they are frauds
No social distancing! 5 people for same appointment time. Lobby always full.
Well i called them because i needed another mri and only wanted to confirm i had been there before and the woman who answered spoke no english and had no idea what i was talking about so i said english english she put me on hold and never came back . How can a person answer phones when they don’t even understand or speak english?
I had a sleep study done and although they told me they would send the results to my doctor that week, they never did. About 3 weeks later I went to my Drs office expecting the results but they never sent them. To top it all off, they were rude on the phone.
They have great service, they accommodate your appointments pretty soon, you don’t have to wait weeks to get it. I always come to this place.
Worst place ever,place needs to be shut down waited for 2 1/2 hours then they tell me they could see me today.While i was there waiting there was at least 4 other patients with similar issues.Never want to go there again and i advise anyone else to do the same.
Slightly faster than the Social Security office or DMV but not by much. Facilities are very clean but they obviously can’t handle their appointment obligations.
wait more than 3 hours for them to attend it is not fair they do not have responsibility in the care of patients too bad care and it seems that they do not care they do not seek how to improve
Worst place to go, apparently having a Appt means nothing here! They tak walk in before Appts, REALLY
SOME ONE NEEDS TO TEACH THEM HOW TO MANAGE FRONT OFFICE! Everyone was …
CMS has some of the most modern diagnostic equipment to produce the best images, like the 3.0 Tesla MRI machine, the most powerful of the world market. Its technicians and administrative personnel are experienced professionals who know how to carefully manage the patients to obtain the best results. I highly recommend this center.
Very very bad place and very unprofessional i do not recommend this place at all
Terrible service. I made appointment… waited over an hour to have test. X-ray was to be sent to doctor next day. They did not do it. I had to leave doctors office and drive to pick up cd with X-ray to go back to doctor.
Horrible!!! Waited over an hour. The front desk ladies do not wear masks properly and are super rude! After all the wait the told me I had to wait 4 more hours…. I’m worst place I’ve ever been to!!!
Terrible service, I had appointment and had to wait for two hours. They don’t know how to handle the insurance payments. Be careful if you go to this place, call your insurance first.
Terrible customer service. When you complain about the delays they make you wait more and worse than this is that the results of your exams are always very late and you have to call several times for them to send them to your PCP. Steer away from this unprofessional and rude place.
This place is horrible, didn’t matter I had an appointment, they still made me wait over 2 hours, while they kept calling people that where the after me, i asked for information and all I was as told was that I had to wait or come back at other time. Super disorganized place not recommend!!
Expect a 2 hour wait from your scheduled appointment time. Crowded waiting room and no Covid precautions. Choose another place.
The receptionist are super rude! They act like they don’t care about the patient, they make you wait for long time before they can do your test, they said the system was down and they couldn’t do anything about it! Horrible place to have your test done!
Making an appointment is absolutely pointless. With an appointment I had to wait over 2 hours. Missed the rest of my work day. You’re better off finding another place.
Terrible place. The place was pack no social distance what so ever. Scheduling people with out technicians. Elderly people sitting next to each other.
Best to go somewhere else! No empathy and or sympathy for anyone.
The worse place to have your ultrasound done, waited more than 2 hours to get simple neck ultrasound
Appointments mean nothing. If you need to have something done schedule 1-2 hours ahead of time. Appointment at 3 not called in til 5, absurd.
IF I COULD GIVE A ZERO I WOULD. I AM A PROVIDER AND I CAN NEVER GET A HOLD OF ANYONE IN THAT OFFICE TO SCHEDULE AN APPT FOR OUR PATIENTS. WHEN YOU CALL, THE LADY WHO SOUNDS LIKE A SLOTH PUTS YOU ON HOLD AND NEVER COMES BACK. I FEEL SORRY …
Excellent service. Employees are so kind. They give you a delicious coffee and bread during your waiting time. The place is nice and so clean. Great service! I felt pleased to be there
My appointment was for 8 am and the doctor didn’t show up till almost 10:30am. The staff was rude and acted like they didn’t care about the patient at all. I wouldn’t ever recommend anyone go to this place
Horrible service and terrible front desk. Appointment times are not honored and wait times are excessive. This is the third visit with the same outcome.
By the way another person, who was there before us, was also relegated.
Avoid this place at all costs. Tell your Doctor not to refer you to this place.
Waiting time is horrendous. After that an extremely unprofessional person (don’t …
Unacceptable wait time. Appointments mean nothing here. Lobby full of people complaining about waiting more than an hour. If you value your time go somewhere else.
If you have been sent here for any type of imaging test do yourself a favor and find a different place. They will make you waste your time waiting 2 hours for a simple procedure! I do not recommend this place at all!!!!!
I am not having a procedure or any service done at this place , just trying to book an appointment and so far it has been horrible. After 3 calls still have no appointment, my calls keep getting disconnected, they need to know exactly what the doctor wrote on the prescription . 4 calls to book an appointment .
Solely basing my review on happy relatives who’ve been to this facility and my personal experience with receptionist, Odarmys. She went out of her way to keep me updated during my grandfather’s visit. To me, she’s an asset to patients and CMS.
Horrible. Don’t get ill or hurt while here, because they won’t help you in any way. While waiting with about 40 others a man began loudly violently vomiting in the men’s room. After more than 5 minutes I told the 2 clerks who yelled to …
This place CMS is ok.. FYI..last time I went they did social distancing.. wearing masks.. & the young lady at the door very curtious .. the place is ok.. no issues yet.. but when you call on the phone to either make an appointment or to …
Facility is very clean. Parking was not a problem. The staff is very friendly but I wish that if I spoke to you in English you would respond in English. While I do speak Spanish there are word and certain medical terminologies that I am …
Parking full long time
I was very pleased with my experience at CMS Daiagnostic Center. It was good to be treated with professionalism and care. They made me feel that I was in safe hands and even made me snails when I left, then you can believe they are the best. A big THANK YOU to all of them.
I went to CMS Diagnostic Services for an MRI. Extremely professional, extremely clean, and the most important, by the net day, my doctor had the results of my exam. Very well located and plenty of parking spaces available. If you need a procedure done, this is definitely the right place to go!
I had ckme to this place 3 times cause all my referrals get to this place, but the service from the receptionist or the person that help you are so bad, they very rude an unpolite to the patients. They complain about all customers …
The appoitment for MRI was at 2pm somebody called mi in order to change to 1 pm . I leave my house and my work because I am working from my house at 12 pm . …
Be careful. Find out if the MRI machine works. They did not tell me and I had to wait 2 hours with my 82 year old mom, exposing her to possible COVID 19 infection. Then they try to cover up saying I requested an open MRI as opposed to a closed one. I’m not going back to this place for lying and exposing my mom to getting sick.
These guys are extremely unreliable, they cancelled my appointment twice for some bogus reason “technician family problem” bs. So yes, the reviews are real, I was trying to give it a shot But when everyone complains about them means something is not right with this company
There is no point in making an appointment for a specific time when you are made to wait hours. The staff doesn’t even show any sympathy for making people wait so long. No regard for other people’s time. I will definitely avoid coming to this place again.
The experience has been terrible the wait is huge there is absolutely no social distancing people coughing in wait rooms the place is packed and even more packed as you get into second wait room to wait for tests to be done. These people …
This place should not exist. Tried to have a minor diagnostic test and they did not call for authorization, they were trying to make me pay $350 copay when it is covered 100% by the insurance. Annie is very rude, told me my insurance was …
BeforeI went to this establishmentI read the reviews.I found there was a
lot of bad reviews But I figured I’d take my chances anyway. As soon as I arrived I parked my car and walk towards the door there wasAn employee they’re waiting …
The tech that took my husband in had no idea of customer service ( black hair, short stature and wears glasses) Not even a hello for salutation. Basically called his name and another patient at the same time. We followed him and He Took …
I like this place. Helpful and flexible people at the front desk. Professional and friendly MRI technician. Plus free coffee from the coffee lady. What more can you ask for…
I had EKG and holler test and they never sent the test results to my Cardiologist. Had to wait over two hours at the doctors office. Called them multiple times and they took for ever. They need to be more professional.
amazing service I have a phobia of close spaces and the tech German was able to keep me focus until my MRI was finished very professional I recommend this location 100 %
Horrible service. Had an appointment and waited over 2 hours to be seen. The staff is constantly in and out, taking breaks and chatting. whats the point of taking appointments when they fail to work at an efficient pace to keep up with them. If 0/5 stars was possible I’d rate them so over and over again.
If I could give zero or negative stars, I would. I had to get two different tests done at this diagnostic center and had an awful experience. No regard for patient privacy – yes, they want you to sign privacy disclosures galore, however, …
Super long wait time. Had an appointment at 10, didn’t get seen until 11:30. Calling for an appointment was also a hassle.. Nice staff and clean though
No respect for client time, I arrived around 04:30pm for my appointment (scheduled for 04:30pm) and only got in to the Exam room around 6:00pm. They charge you extra money for the copy of your image, they only provide written statements …
The most unprofessional medical center I visited in my life. I felt unwelcome, the staff have no idea what empathy and kindness means. With the exception of the lady offering coffee (she was nice, although I didn’t care for coffee) the rest …
I brought my 75 year old father for a parathyroid scan where the expected time for the procedure is 3 hours. His appointment was at 10:15am and 7 hours later he was still waiting to finish the exam. I voiced my concerns to the Supervisor on …
I honestly don’t see why there are so many negative reviews I went for 2 MRIs on Saturday the 3rd and my experience was great, friendly staff, they bring out coffee and sandwiches and I waited no more than 10 minutes past my appointment …
Had my appointment for 1 PM ,arrived at 12:50 and had to wait till 2:15PM to get seen. This business needs to keep in mind that appointments are done as a convenience for the customer, as many people work and take time off to get thier test done. Bad customer service.
Just FYI, if you are a single mother unable to keep the kids with a family member, they will not attend your child as you cannot leave the kids in the waiting room nor can they go inside with the actual patient. None of this information is …
Errors! I went to CMS for a Ultrasound and after registering and completing the preliminary routine paperwork they tell me my copayment is $85. Then they explained to me that some procedures are superior than others. I never paid a …
While the front desk staff tries to help its difficult for them since the actual tech do what they want… appt. 8AM….830am i ask and im informed im up next… 845am the tech has my file and should’ve called me… 855am as im explaining …
If I could leave zero stars I would. Do NOT do anything at this place if you value your time. They make everyone wait an hour plus, and the majority of the girls who are at the front desk are rude.
Have been there several times now and would definitely recommend going elsewhere. It is always packed and they run LATE – as in hours late. Walked out today actually. Just unprofessional and too many competitors to run a business this …
25 mins and counting to try to book an appointment. Terrible.
This place ia terrible. Over 30 persons at waiting area. First time I called they gave me a wrong appt for a wrong center if I didn’t call to confirm appt I wouldn’t know. Very disorganized. Patients are getting anxious, the receptionists don’t know how to handle the situation. They are only fast to request the copay.
Staff was polite and wait time is not bad. I made an appointment for Saturday and showed up earlier just in case I had to do paper work. I was in and out in about 20-30 minutes for some knee x rays. Would recommend! Facility is also very clean! Price was not bad either!
Was given an appointment at 10. We arrived an hour early. Filled out paper work and insurance Info upon arrival. After waiting till 10:30, I asked the receptionist how many people were in front of us, the other receptionist replied in …
Disorganized mess. I have had good experiences here in the past, but my wife just had a morning appointment and waited 4 hours and 45 minutes before she was seen. Way overbooked situation puts undue pressure on technicians and results in …
They absolutely do not care or have any concern for patients time, two hour wait with an appointment, obviously it’s all about the money. Staff was courteous and did provide coffee, but still no excuse for having everyone wait over 2 hours …
No social distance what so ever. Got here for my 1030am appointment and arrived 20 mins early to have enough time to fill paperwork. When I walked in there was about 30 people inside waiting, some from 930am were still waiting to be called. …
At this location, your time is not valuable to them.I had an appointment for 12:30 pm, got there at 12 pm.At 2:30 pm,I was seen.The technician who did the ultasound was very impersonal.The ladies at the front desk was not too pleasant when …
First time at this facility. I’d read all the bad reviews before going to my appt but I must say this a great place. The lady at the front door welcomes patients like no other. She’s very polite and gives instructions clearly. The place is neat, staff very courteous and fast. I was done winthin a half hour. I recommend this facility.
I’m not sure about all of the other negative reviews, but I just had a great experience. 10:15am appointment, showed up a few minutes early to fill paperwork (which they did on my behalf based on my call when I scheduled, which is UNHEARD …
Very unprofessional. I’m sitting here more than 2 hours wondering what the point of an appointment is? Avoid this place of possible… If they can’t handle simple scheduling, how good are they at diagnostics??
CMS makes testing so easy. I never have to worry about long waits or rude staff members. Ursula is one of my favorites, she schedules my appointment, reminds me accordingly, and makes the process so quick and easy. The facility is clean and up to CDC standards. I recommend this place 100%!
Amazing diagnostic imaging center, highly equipped with the latest medical modalities that aid in precision diagnosis. Their staff is very professional and kind, they make your stay feel like at home, and help the diagnostic transition process to run smoothly.
First time I brought my mother for a referral they had her waiting 1 hour 1/2. We noticed too many patients so we waited. Inside doctor or doctor’s assistant, you cannot even tell, was cruel to her when she explained she experiences lots of …
Unbelievably horrible experience! They have no social distancing protocols in the waiting area, around 30 people or so, including elderly sitting right next to each other. Since I have an autoimmune disease, I politely asked if I could wait …
AWFUL!! I went in for an ultrasound and I was extremely disappointed and dissatisfied! I would never ever return or refer anyone there. The technician would not address any of my questions or concerns. She completely ignored me when I …
The clinic does not respect appointment times. They schedule as many patients as possible and then leave you waiting for over 3 hours to get your exams done
Horrible experience, appt done 1 month ago and no call was received day before appt to verify any $ would be owed at the time of service nor to confirm appt. Arrived on day of appt and place was packed…Ladies attending front desk were …
I’m of the belief that there should be a certain type of personality that goes along with certain industries, patient care being one of those. I respect that everything is not for everyone – I understand everything has its challenges. …
I should have known when I tried calling this center, and they never answered, that their service was TERRRIBLE. When I finally go through, I had to wait for over a month for an appointment at their Miami Lakes center. Let me tell you, …
I went there yesterday for 4 different tests!! The first three went smoothly with no problem but for the last one I had to wait for more then two hours. After 1 hour I asked the front desk and they told me … you will be called soon (which …
Poor costumer service. Front desk attendant rude and not costumer service oriented. 25 minutes to complete registration and they said that I had lost my appointment. They misspell my name on the documents, when asked registrant to correct …
My uncle had a MRI scheduled and had an issue with the authorization because the staff didn’t take his insurance number correctly, even though we had a bad experience on trying to do things right we spoke to the manager so we could find a …
I think that this place has taken into account all the previous reviews because their service has improved tremendously. We did have to wait maybe 1 hour, but it was because the doctor did not specify if my mom had to take a certain liquid …
Super slow service and overloaded appointment with terrible wait time, my appointment was at 12.00 I got here at 11.30, have been waiting for over 2 hours and still waiting. When I asked they have no answer other than there’s nothing to do …
Friendly, professional staff and clean waiting room. They even brought around coffee while you waited to be called in for your procedure. Raul conducted my MRI and was patient, very pleasant and insured my comfort before and during the procedure.
STAY AWAY FROM THIS PLACE…This place is horrible. No prepared for patients I saw many coming and not knowing they had to take the liquid for the scan or like me drink water for my ultrasound . I arrived to my appointment at 8:55 it’s …
Super slow service and overloaded appointment, my appointment was at 12.00 I got here at 11.30 and I have been here for over 2 hours and still waiting for somebody to call my name. When you asked they have no answer other than there’s …
i came in for a chest x-ray and waited no longer than 10 minutes. the receptionist was super nice & helpful, I didn’t catch her name but I think it begins with a S. the tech also made me feel comfortable. thank you!
Alert! Alert! This is warning to the general public about this place. It is very insufficient and inadequate. The staffs are very rude and disrespectful, and look out for their own only. I made an appointment to do an ultrasound today …
I understand because of co-vid things are just a little slower, but if that’s the case then don’t schedule people one after another. …
I’m not sure why all the negative reviews on here, but my personal experience was amazing. I went to the CMS imaging center for the first time this past week to get an MRI done. greeted at the door very courteously, asked if I had an …
October 5, 2021. I have been trying to get an appointment at the location 9200 SW 72st since 3:30 and the last I called was at 4:45 of which they transferred me to the Department of Imaging to the Department of scheduling. Imaging …
Oh my god this place is horrible. Everyone is very rude. They literally told me that they have no record of my mammogram that was done at this place. They asked me to pay which was supposed to be free for the mistake they have made loosing …
A) CMS call center/answering operators do not work at the location, thus, they do not know whether your concern actually reaches the clinic.
B) My appointment was at 3p.m… I called after leaving my office at 12:00 to …
I just came from an appointment for a Head Ct scan. Wasn’t even there for half an hour, staff was polite and everyone worked fast. Antonio Ramirez is a great tech and really knows how to deal with the public he is very professional and …
Oh this place is awful had an appointment for 10 AM arrived at 9 AM was checked in by 930 and at 12:30 still not had not been seen test had not been completed I am diabetic and was fasting sugar was dropping when I told the technician I’m …
the waiting time was horrible. my appointment was at 12. I arrived half an hour early to be on time, it was 1:30 and no one was calling me. The girls at the front desk didn’t give you an answer as to why you waited so long. Choose another place for your exam, I do not recommend this one at all
No social distancing, the other reviews aren’t exaggerating when they say there’s always at least 30 people in the waiting room. The chairs are right next to each other, no spacing at all. Plus, they serve coffee so multiple people will be …
I wish I had read all the bad reviews about this place before making an appointment with them. I agree that there is no social distancing, and 50 % of the people were not wearing masks. About 30 people in the waiting room one next to each …
So, after reading the reviews, I made my appointment. I’m glad that I did. I had a 4:30 pm appointment. I arrived early and registered at the front desk. Check in was a breeze. The MRI took about 15 minutes. I was on my way home by 4:50 pm. …
Everyone here was super friendly and courteous. They helped my claustrophobic child get an open MRI and I was allowed in the room. They offered everyone waiting coffee and everyone from the receptionists to the MRI technician were helpful and kind. I saw them treating their elderly patients with care as well.
Horrible place. One body understand English. Making an appointment is mission impossible. They are rude over the phone specially when you asked them questions. They put you on hold until you get disconnected because the person that answers …
1st. Receptionist gave us the wrong street address; which delayed us 30 mins, and she failed to advise us of the correct entrance address to complwx. Upon arriving there parking was a daymare, plus it seems to be factory mill (Over 50 people were waiting for a small office). Overall bad experience.
Horrible experience, to make an appointment was in hold for over an hour. Tried calling back they would hang up. Horrible Horrible service.
The worst place, the front desk girls are rude & inconsiderate, they take there time, they make you wait, wait, wait, the refuse to let you speak to the manager Alejandro S. Obviously he is not doing a great job, keeping this place …
Horrible place. I talked twice to my insurance regarding the service, and I was told that it is not related to the ductible category and I have to pay only co-pay. But they didn’t accept it and asked me to pay fully out of my pocket because …
The front desk girls are angry as if they had opened up an only fans account and had no one to subscribe. Actually they’re like bootleg only fan girls no one likes them
Waiting time more than 4 hours after your appointment
I haven’t seen anything like this in my life
Terrible
Policlínica cubano
Terrible Service. The two ladies in the front desk on June 1st, 2021 at 2:15 pm are rude, with no will to help neither serve people. …
I had appointment at noon To get X-rays
The guy who works X-rays went to lunch at that time.
Why they set up the appointment at noon if he goes to lunch.
I had to wait more than 1 hour when he backed from lunch.not recommended place.
Technicians are professional and kind but the wait time here is ridiculous. I have been twice for different imaging and each time been at least 2 hours of waiting.
You guys need to stop having people post fake “good” reviews. In all honesty I have been to this place multiple times and there’s always an excuse as to why they can’t see you at your scheduled appointment time. My advice is you should …
My experience was horrible, I waited too long for each evaluation, too many people, I was there from 11 am and I left at 5 pm, all for an MRI and a US
Adequate facility with a fair amount of parking. The only negative comment was that there were no proper seating for nerve conduction tests and to compound matters the tech did not have any paper towels for wiping off the electrode gel.
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The lousiest patient care reception desk in a Diagnostic Center that I’ve ever seen. All women very disorganized, talking nonsense among themselves and not in the least bit attentive to any of the patients waiting, some in acute pain. …
Haven’t even seen anybody, the machines, techs, abilities etc…but i know for a fact I am not going to be a returing customer. It is now 1hr after apointment and after making 5 ugly faces and asking about my turn 3 times I was …
My appointment was for 8 am for a sonogram of the bladder . They make you drink water and I have been for over an hour . You are the front desk and they tell that it will be a few minutes.
Shame you cant give 0 stars. Made an appointment for 7am and confirmed it twice (2 different days) just to arrive and have wait until 9am for the tech to arrive. Everyone is rude and no one cares.
I was called the day before to confirm my appointment and was explained what I was responsible to pay with my insurance. I got to my appointment 30min prior and was seen before my time. I read a lot of complaints with the scheduled time …
I’m just calling to make an appointment and was hang up on twice and finally third time get the scheduling department and the girl who just know Nov 3 3:15 pm takes my information and she does not know when to give the appt beacause she …
Genuinely ridiculous. Had an 8 am appt with their South Dixie hwy location. I am currently sitting in the parking lot outside their office writing this at 8:40. I have now spoken to the “cms operator” 4 times and have been sent to a …
Terrible. Trouble scheduling – that should have been the warning not to go there. On hold, poor connection, not sure she knew what she was doing. Scheduled for 3:00 in the afternoon. Took off early from work. I arrived only to be told …
Most unprofessional staff ever. My appointment was at 11:45 am. I arrived at 11:30. It is now 1:57pm and I still have not been seen. Only black patient out of 20 Hispanics. Everyone has been seen even the one’s that arrived after me. Can’t …
Very unprofessional. One’s time is definitely not respected here. I accompanied my father to his scheduled appointment. He was never seen because their computer system was down. There was a choice to wait for the system to return, which …
Very crowded. Front desk staff courteous but not very friendly. It was an agony trying to find out when your turn was up. Even for folks with an appointment. Waited 2 hours for a simple chest x-ray. The technician, a bald headed fellow, is wonderful.
To be honest, I have been to this place many times but haven’t had the waiting time experience. What I have to point out from my recent visit is that the lady in the front desk was not nice at all, she doesn’t let you speak, because “she …