Your Keys to success. Coast is a subprime auto finance provider based in Santa Ana, California. We work with independent automotive dealers … See more
Read More| Friday | 8:30AM to 6:30PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8:30AM to 6:30PM |
| Tuesday | 8:30AM to 6:30PM |
| Wednesday | 8:30AM to 6:30PM |
| Thursday | 8:30AM to 6:30PM |
1300 N Bristol St Ste 260, Newport Beach, CA 92660
(Translated by Google) They can’t search without asking for your last 4 insurance numbers. I’m not liking it anymore and they’re a bit despotic when it comes to answering the customer service …
(Translated by Google) Very bad customer service 👎🏼 they have a very bad attitude they are unprofessional they answer calls and if you speak to them in Spanish they hang up on you without transferring you to someone who can help you 😡 …
(Translated by Google) I thank Lucy and Frensico and all the representatives of (COAST) because whenever I call for help, they are always there with their best help, always very kind and with the best solution. . …
Very un helpful
Rude .. And they threat
Horrible. In every way possible.
They are rude if I can give 0 stars I would.
As far the worse place to do business with. They have horrible customer service. Most HORRIPLE Place I’ve ever called to!!!!
Horrible finance company, greedy people, go elsewhere please
Worst company ever! If you have a contract with them cancel immediately!!
wish i could give lower rating. these people are the most rudest people youll ever encounter for “customer service”. please avoid at all cost.
I guess if you are on time and never give them problems, you get great customer service and if you ever need to modify your options they are there to help.
Really bad company don’t recommend this at all the just screw you over more instead of helping you with your situation. 😠🤬 …
This is the worst car finance company of my life , I’ve never made a review but if I’m able to warn you stay away
Worst place to do buisness with they suck. They are not professional. So disrespectful it made me pull up to their office to see if they hard the same way they act over the phone.
Worst costumer service ever! The reps are rude and the manager Orlando talks to you with no respect. They tell you they will work with you and end up charging you more. Never again will I go through them.
Very rude customer service! Not only do they respond rudely when asking for assistance in making a payment, they also tend to inssault people who ask for a reasonable explanation as to why they are refusing a payment.
I recommend them so much. Very understanding. I have lucy and she been nothing but understanding and outstanding.
Never use them, you get rude ass people “judith” calling says ng you are 2 weeks late when the payment was due 1 day before and its already in the mail.
After my 8th payment I discovered that they don’t decreasing my balance with the same amount I do pay monthly. It’s serious problems I feel like they bluffing me since day 1
NEver do business with them
Yes at the begging is pretty good and everything is ok
I had a situation they new about it and still charge more wen they new what was …
Great communication, Lucy always helps me out . She help me out this month with a extention on my car . Highly recommend
These people are pathetic. Honestly the most unprofessional group of people to deal with. Orlando by far the most unprofessional and at that he claims to be a manager. DON’T DEAL WITH THESE PEOPLE. Save your money and your time!!!
Thanks to Coast Acceptance Corp. for the opportunity to purchase my vehicle. Great company to assist you if you have credit issues.
Very understanding. Love the customer service. They really worked with me when i was on edge. I really love this company. Totally recommend them.
Ran credit checks on my account with out my authorization .. horrible company do not get involved with this company .. It will be the worst mistake you make you will end up paying a car note for 10yrs..
Will file a report to the BBB and file a lawsuit. They are ruining my credit and have failed to remove the balance of 7k even after my automobile insurance company paid for the car after it was deemed a total loss
Lets be honest we all have our time we’re we cant pay stuff in time thats me 🙋🏻♂️ im always running behind either because my payments are between pay periods or im too busy working and i NEVER answer my phone 🤦🏻♂️ but the girls ive …
Trying to pay OFF ALL off what I owe on my truck, but to my SURPRISE they will not accept payment in full without even taking off the rest of the finance charge, they are crooks do not deal with this company other financial companies would …
Very good & professional staff! Always willing to assist. Lucy was very helpful during a recent situation with my vehicle. I would recommend using this company.
This finance company is the best they helped me out with an extension for my car payment thru these difficult times. The young ladies at the office are always nice and willing to help! Very professional
I have been with them since December 2019 and I haven’t had any problems with this company. They have been helpful and polite when I call to make my payments.
Very unprofessional and uses illegal practices in regards to handling debts. I am reporting to The Better Business Bureau, this company will not be around much longer. …
STAY AWAY FROM THIS DUMP! I really hope you guys can read this BEFORE makong any deals here.. They have the WORST customer service. ONE TIME After a year of payments on time i lagged on a payment a few days days and i was constantly getting …
I received a call this morning from one of their agent saying my payment was late and threatened to repossess my car if the payment was not made before the end of the day. I tried asking her to speak with someone that could help me and she …
Has to be the most pathetic financial company to deal with. And their “manager” Orlando is the worst piece of scum ever. They tend to belittle you and mock you during a financial hardship. As a veteran I’ve never experienced this from any …
This is the rudest company I have ever dealt with. No matter who you speak with they are all the same. They completely lack customer service skills. The manager Orlando is so unprofessional I see where the girls that work there get it from. …
I have to admit that I was getting nervous towards the end of my contract with Coast Acceptance reading all of these reviews. Back in 2016, I did experience a very rude representative over the phone over nothing – maybe they were having a …
Thank you coast acceptance! they helped me get my first ever loan & i talked to brenda and jasmine very amazing and genuine people. i never had any problems with them just make your payments on time! highly recommend very genuine people!
This is not my first time financing a car through Coast Acceptance. I never really had an issue like that with them..they are sort of strict, and a few folks can have a little attitude problem over there, but they approved me again, when I …