We are a local internet, cable, and phone provider proudly serving Ocean Shores, WA area. See more
Read More| Friday | 8AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 5PM |
| Tuesday | 8AM to 5PM |
| Wednesday | 8AM to 5PM |
| Thursday | 8AM to 5PM |
349 Damon Rd, Ocean Shores, WA 98569
Over priced
Great service
Expensive
aweful
Wonderous
Thank you
Please save us Google!
Meh.
Slow, expensive, outdated. Boo!
Customer service sucks! Rude!
Well it is the only cable company here.
They were very helpful.
The tech and office staff are amazing!!!
Great service and great staff.
5 Stars for the Customer Service and Service Techs.
The internet just periodically decides to stop working for days at a time so that’s a plus
When will there be an Alternative internet provider? Its 2017 now.
Small town cable company. Friendly staff. Slow Internet speeds compared to larger cable companies.
Always fantastic, Friendly service
Nate’s vintage is awesome
They overcharge me every month for data the channels freeze all the time
Were very friendly when we returned equipment when moving from Ocean Shores to Newton !
Hat’s Off Denise for your time and patience with understanding.
Short of satellite service they are the only game in town, they make you wish you had Comcast
👑 Denise Clark deserve a financial increase. She is a 👑! …
Horribly slow service with outrageous pricing, low data caps and an absolutely crazy fee per GB if you go over the cap.
Very nice people and price is what is expected from cable companies.
Fabulous customer service! Great product but may be a bit pricey.
I called and asked if they can mail me some more information on the services, y got told no until I get service with them. Are you serious? Horrible customer service for sure!!!
Just went in to pay my bill. I always get good service.
They charge $2 per GB if you go over the 100 GB monthly bandwidth limit. Horrible.
Good customer service and installation.
Don’t rely on website for communication. Just call or go in.
Excellent customer service. Always willing to try and make it right if a mistake happens. Thank you.
They have lifted their bandwidth limitations, which is great. Though I still get at least half-dozen disconnects throughout the day.
Great prices, great bandwidth and epic service. I really like these people, the talk with you, not at you!
They have everything that the big boys do and you don’t have to mess with the big ciry or the big companies. They are small town proud.
Great customer service, but their prices are higher than most other providers I have found.
The cable box cause my tv turn off itself and the WiFi turn off caused power failure!!!
Good service during the week but no service after hours, weekends and holidays, not even anyone available for troubleshooting. Now more expensive than satellite.
Overpriced, horrible customer service, they make mistakes & overcharge the customers for their mistakes, service poor quality sorry been with them for a couple of years but will never recommend them…..EVER!!!!
The most blatant profiteering due to lack of competition in existence. They provide a shoddy service with awful customer service due to the fact they know if you live in most parts of that town you either have to deal with it or deal without.
Paying for internet that doesn’t work, I’d be better with dial up. Tell them it’s not working and all they say is well it should be. Not worth the price there offering for what I’m getting.
Pay for internet use and depend on it for my work, but sadly it’s not very dependable. The office is closed weekends and I work out of town during the week. Not very customer friendly.
Many of the complaints by previous reviewers are painfully legitimate. However the bright side of the coin is that you do not have to deal with Comcast.
Had problems with our internet & James came out today & he was FANTASTIC. He found the problem & fixed it immediately! Excellent service
My Internet was out this Saturday. I called to report it and was told a technician would calll to schedule an appointment. Since It is now Tuesday and I have not received a call, I called back and was given the local number but when I call, no one answers and the phone hangs up on their end
For a provider that promises seven megabytes a second, they seem to really love giving their customers one or two a second. And for how much it costs you wouldn’t think the internet would go out for five minutes at a time every fifteen or twenty minutes.
Really friendly and helpful staff. Just purchased a home in the area and signed up for internet and cable service. The lady at the front desk was extremely kind
If you want to watch the Mariners baseball games, or Seattle Sounders or Portland Timbers soccer matches, you’d better get another t.v. provider. Coast Communications stopped carrying Root Sports NW without much if any notice to its …
Overpriced, slow, crashes often
and if your late on the bill they have a habit of disconnecting your internet at the end of the day before they close so you wont know about it until its too …
The lobby is open and you can walk in and pay your bill with credit card or money order. No cash payments??? Cash is legal tender no debt attached to it . No interest on it . 🤔 …
Kudos to the gal that helped me today at 4:40, 5-19-19. She was awesome nice today …
I would give them a better rating but they are expensive charging for both for usage and speed. When we have had problems they resolved them in a timely manner. They are the only provider in town, so what can you do?
After living in a small town in Eastern Washington (Chelan Falls) population 250, where our service was $34.00 for 50 X 6 internet and unlimited data, I was shocked at the price and service of Coast Communications. I have never seen such a …
Incredibly disappointing in-person customer service. Whoever this lady is at the front desk, whom I’ve nicknamed Delores Umbridge, has a lot of nerve. Terrible customer service skills. She would be more suited to work in a broom factory.
Service was generally good for a couple of years but has been going downhill lately. More outages for TV and internet. And without any warning Root Sports, the channel of the Seattle Mariners was dropped. I had to call and ask why I wasn’t …
Absolutely terrible. They are horrible and rude people who don’t solve or don’t know how to solve any problems you may have. If you actually know anything about computers, routers, modems, Ethernet, and the likes then you can kick out their …
as a long time customer 10+ years, this has to be one of the worst services I have ever been robbed for. Pay for 6 down and 2 up. Well right now I am getting 0.60 down and .010 up. You can get half your bandwidth from 2-3am usually. …
A terrible company. Coast’s internet and phone service is slow and overpriced. Since they have a near monopoly in the Ocean Shores Washington area their attitude is: “Is I don’t care.” They are rude, don’t return phone calls and if you …
Internet is awful! It is constantly slowing down or stopping completely. If you call the tech. support you get told that there are “outages” in your area. There may be data caps in which they start slowing things down, but we are only …
The front desk people have always treated me with kindness . We have lived here for many years and the internet / tv service is worse than ever . Internet slows down so bad at times you can’t even get online . Not good when your running a …
Built to disappoint. No Mariner baseball and expensive internet. I have only experienced data use issues in phone service before using Coast. At Coast you have under their basic package enough data to use email/internet. However, if you …
VERY disappointing! Painfully slow, crashes often. Evening hours are the worst as the internet bottlenecks as everyone forced to use Coast on the peninsula is online at the same time. …
TJ in office and Brandon in service were both fantastic!!! Best service ever.
Please read update at the bottom ** I have to give at least a star just to write this review, but they really don’t need it. I’m so disappointed with coast Internet, price is 129.95 for 250 mpbs but I have never received more then 60 mpbs …
I was in Ocean Shores Checking on my house. Called. Told person what was issue. Swapped out my box and remote. Works great!😃👍 …
VERY expensive if you buy into the high bandwidth data plans, which you basically need if you download any amount of data. Netflix buffers constantly in the evenings. Century link is a joke, so there’s really no viable competition in the …
Have to increase from one to four stars because Coast reached-out to me and sent a tech to, hopefully, solve our problems. We still need to see if the “fixes” work long term which is the reason it is 4 stars and not 5, however, the …
This company is the worst. When we first started with them we had extremely poor reception for both TV and Internet. They sent out a technician to take care of the problem. He spent half of the day doing what I don’t know, he surely didn’t …
Just moved to Ocean Shores with my family, a bunch of gamers and was concerned we would not get the experience we had in Puyallup. Coast communications came through exceptionally well. Jarrad was very fast and courteous, and had us up in no …
Lost service called for the helped desk for assistance. It was determined the signal was to weak and a technician would need to come out. They sent a technician the same day. Jarrod was extremely thorough diagnosed the problem quickly and explained the issue. He was also very friendly and took the time to explain what he was doing.
Great customer service so far. I did think my service included a DVR. It’s quite expensive for cable and internet here. I wasn’t expecting to pay so much. Their DVR isn’t as easy to operate as the last one I had!
Called to have service installed, spoke to someone on the phone who told me the building hasn’t had service in over 7 years and they need to check the line and that someone would come out and check to see if we can have service or not. They …
I had to move up here and while it was not under the best circumstances. Getting the internet i needed was as easy as it could be. The ladies who helped me were awesome when i explained the hardships i was going through. Love them forever for remembering my grandma. You want personalized service. This company is what you need
I have had good service for the most part but there was a power outage in the early hours today and power came back on about 7:00 am. Thank God because there is snow on the ground. …
They have a service monopoly in much of the area, and price their services accordingly. Worst data cap (100gb) and overage fees ($2 per gb) in the ENTIRE NATION! Office ladies are very nice and helpful.
I have read the reviews and did not experience the same service issues noted. Denise was proactive and VERY helpful along the whole way. We were closing on a home and needed to make sure we did not have a break in service…it was because …
I have a current internet issue and it is off, I’ve been calling all morning but a local person won’t be there until Monday am. …
No Mariners (Root Sports) for 5 yrs! If they REALLY cared about customers, they would listen to them, instead of CHEAP excuses or to get FUBO, lol.
The internet will turn off for many hours a day, sometimes for up to four a day.
In the past 6 years this cable company has given us great service; coming out quickly whenever there was a problem, or simply solving the problem while working with us over the phone. …
We have been working with Coast Communications for the last two years, during our new home construction. We have had wonderful customer service and follow through with each interaction. …
I find them so easy to deal with. Friendly and helpful.
Anytime a mouse sneezes, we lose WiFi signal. Count on several sneezing fits daily. *edit: I will state that we’ve been a customer since 2014. Why? There’s NO other option. Horrible monopoly keeps Comcast out. They do not deserve the one star I’m forced to give them to post this review. I’ll give them five of these though: 💩💩💩💩💩 …
To high of prices because of the retirement and a resort community. $124.90 to get internet that works every day, I don’t think this is a great deal, but only option in town. So they price gouge their customers.
Expensive service that has been wholly unreliable with internet and router issues daily, sometimes multiple times per day. Replaced router 3 times in the first 12 months here and issue still persists daily.
Internet is good but the amount of times there is shortage and how long it takes to fix it makes the price not worth it. Have a better system in place for any situation. And make sure it work. Test it. Don’t just say you have system in place for emergencies…