Would a give zero if I could , I purchased glasses less than 1 year ago and purchased the replacement warranty for frames and lenses, Went it after my frames broke they wanted me to pay over $400.00 for new frames and lenses with the …
Dr told me one thing, the staff members tell me something completely different, and I’m the one that end up paying for it. Then some how the miscommunication is my fault. If you value your time and money don’t come to these people.
Worst place ever don’t bother to go here im a cash patient order my contact lenses a week ago get a voice mail that they were ready to pick them up drove from 288 to alvin location get there and waited 20 min for them to tell me they were …
My family and I have been going here for years, we see McMullen and moffit and are so happy with both. To me the staff has always been professional and nice.
Walk in this morning with an emergency and needed an appointment. Nicole was very nice and able to schedule me in. Dr. Moffit was also fast,friendly and very professional. I would recommend Coastal Eye Associates.
I love Dr. Moffet. Consider buying your contacts/glasses somewhere else other than their office, they are very expensive and you can not cancel your order for glasses after an hour of leaving their office. Live and Learn! 🙂
I went in to get my glasses adjusted that I purchased from coastal Eye and the worker who helped me completely bent my $400 Ray Ban frames that I purchased from this same location. This is the second time this has happened to me and the …
Dr Demouchet was amazing he took his time explained everything throughly. But the front office staff were rude in a hurry and didn’t explain that there would be a charge today and i told them i had no money to pay for my daughters contact …
Dr. Moffitt is great he was my doctor for over ten years but I started having problems with his staff as soon as he joined coastal eye and moved to this location. Most of them are very rude and extremely incompetent watch out for your …
I love Dr. Moffett. He is very professional and helpful. However, the front desk doesn’t answer the phone and it’s virtually impossible to get an appointment. If you leave a message, they don’t call back. I hate to do this, but I may have to find a new doctor to go to since I can never get through.
This place is difficult to deal with.
You’re never able to contact the location you visit instead they have operators answering phone for all of their locations, horrible experience.
Dr. McMullin performed my cataract surgery. He is very pleasant and easy to talk to. My surgery came out great! I have used this office for several years and have gotten great service. I would not go to another doctor for my eye health. …
Just leaving a review based on requesting an appointment. I filled out online info to schedule an appointment yesterday 2.8.21, No one called me back. I called several times to schedule myself, no one answered. Hours for the office show …
In office experience was fantastic with the doctor. However they are very difficult to deal with by phone. I have spoken with them 4 times by phone this week, every call has resulted in a 10 min wait time and when transferred to the front desk to make a simple office request they hung up on me instantly.
Amazing doctor. Terrible glasses attendant! We have used Dr.Moffit for years and love him and most of his staff. My wife ordered glasses online for our oldest daughter and took the new lenses there to have them checked because they felt …
When we went in for our eye exam earlier this year, and after filling out paperwork for 2 people that took 20 minutes, we were made to wait another 45 minutes to be taken back to have our exams done. The doctor himself was great. The …
I love going to Coastal Eye Care/Alvin. They’re not too much more expensive than any of the other’s that are available especially considering the quality of care you get, the personability they offer most of the workers & especially the Dr. …
My appointment was yesterday. There was no problem getting an appointment. Went in a couple days before to get new patient paperwork. It was during lunch hour (12:30pm). They were very polite and helpful with insurance. Appointment day …
The oriental lady at the front desk was acting unprofessional when all I wanted was my eye prescription to take to another place to get filled. I won’t be going back
I really like Dr. Moffitt alot but not some of the other staff nor the phone system. The ladies that sell the glasses are very rude and not helpful at all. My husband and I both had a bad experience here so we decided to find somewhere …
I have seen several docs here and have been happy with all of them. I have issues with their office staff and billing department. I paid my copay at my last appointment as required by my insurance. When the claim was processed, BCBS paid …
Pack a book, a hobby, and your patience. Wait times to see Dr. McMullen can be as much as two hours past your scheduled appointment time. Staff are unapologetic as this appears to be the norm. If you value on time appointments, you may want to select a different provider.
Great experience!
Staff is VERY rude!
Very professional, helpful, and informative.
Always on hold forever to get an appointment.
Kind doctors. Have been going here going on 3 years.
Love Dr moffett he takes great care of my mother’s eyed
Dr McMullen is competent and friendly.
Love this place. Dr. Moffitt is the best. Staff is courteous and helpful.
Been going here for years. Super friendly and Dr Moffitt is the best!!
Dr. Moffitt is great; the staff is helpful and courteous.
No Star!! usually long waits and just found out “No Walins” . After waiting 7 min.s to talk to someone.
Very unprofessional,rude staff. Overpriced, and prescriptions are many times not correct. Very disappointed in service.
I have never been but cannot get a hold of receptionist to make an appointment and after reading the reviews, ill go elsewhere.
Would a give zero if I could , I purchased glasses less than 1 year ago and purchased the replacement warranty for frames and lenses, Went it after my frames broke they wanted me to pay over $400.00 for new frames and lenses with the …
Went to schedule an appointment and the front desk lady was very rude.
Great Doctors and sweet staff! I really like all of the different choices of frames to choose from. Will def go back.
Dr told me one thing, the staff members tell me something completely different, and I’m the one that end up paying for it. Then some how the miscommunication is my fault. If you value your time and money don’t come to these people.
Worst place ever don’t bother to go here im a cash patient order my contact lenses a week ago get a voice mail that they were ready to pick them up drove from 288 to alvin location get there and waited 20 min for them to tell me they were …
My family and I have been going here for years, we see McMullen and moffit and are so happy with both. To me the staff has always been professional and nice.
Walk in this morning with an emergency and needed an appointment. Nicole was very nice and able to schedule me in. Dr. Moffit was also fast,friendly and very professional. I would recommend Coastal Eye Associates.
I love Dr. Moffet. Consider buying your contacts/glasses somewhere else other than their office, they are very expensive and you can not cancel your order for glasses after an hour of leaving their office. Live and Learn! 🙂
I went in to get my glasses adjusted that I purchased from coastal Eye and the worker who helped me completely bent my $400 Ray Ban frames that I purchased from this same location. This is the second time this has happened to me and the …
No one ever picks up the phone when trying to make an appointment during business hours..
Dr Demouchet was amazing he took his time explained everything throughly. But the front office staff were rude in a hurry and didn’t explain that there would be a charge today and i told them i had no money to pay for my daughters contact …
Dr. Moffitt is great he was my doctor for over ten years but I started having problems with his staff as soon as he joined coastal eye and moved to this location. Most of them are very rude and extremely incompetent watch out for your …
I love Dr. Moffett. He is very professional and helpful. However, the front desk doesn’t answer the phone and it’s virtually impossible to get an appointment. If you leave a message, they don’t call back. I hate to do this, but I may have to find a new doctor to go to since I can never get through.
This place is difficult to deal with.
You’re never able to contact the location you visit instead they have operators answering phone for all of their locations, horrible experience.
Dr. McMullin performed my cataract surgery. He is very pleasant and easy to talk to. My surgery came out great! I have used this office for several years and have gotten great service. I would not go to another doctor for my eye health. …
Just leaving a review based on requesting an appointment. I filled out online info to schedule an appointment yesterday 2.8.21, No one called me back. I called several times to schedule myself, no one answered. Hours for the office show …
In office experience was fantastic with the doctor. However they are very difficult to deal with by phone. I have spoken with them 4 times by phone this week, every call has resulted in a 10 min wait time and when transferred to the front desk to make a simple office request they hung up on me instantly.
Amazing doctor. Terrible glasses attendant! We have used Dr.Moffit for years and love him and most of his staff. My wife ordered glasses online for our oldest daughter and took the new lenses there to have them checked because they felt …
When we went in for our eye exam earlier this year, and after filling out paperwork for 2 people that took 20 minutes, we were made to wait another 45 minutes to be taken back to have our exams done. The doctor himself was great. The …
I love going to Coastal Eye Care/Alvin. They’re not too much more expensive than any of the other’s that are available especially considering the quality of care you get, the personability they offer most of the workers & especially the Dr. …
My appointment was yesterday. There was no problem getting an appointment. Went in a couple days before to get new patient paperwork. It was during lunch hour (12:30pm). They were very polite and helpful with insurance. Appointment day …
The oriental lady at the front desk was acting unprofessional when all I wanted was my eye prescription to take to another place to get filled. I won’t be going back
I really like Dr. Moffitt alot but not some of the other staff nor the phone system. The ladies that sell the glasses are very rude and not helpful at all. My husband and I both had a bad experience here so we decided to find somewhere …
I have seen several docs here and have been happy with all of them. I have issues with their office staff and billing department. I paid my copay at my last appointment as required by my insurance. When the claim was processed, BCBS paid …
Pack a book, a hobby, and your patience. Wait times to see Dr. McMullen can be as much as two hours past your scheduled appointment time. Staff are unapologetic as this appears to be the norm. If you value on time appointments, you may want to select a different provider.