Cole Diagnostics

Cole Diagnostics

Cole Diagnostics is a dynamic and affordable medical laboratory able to perform blood draws or pathology for patients in the Boise area. See more

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Cole Diagnostics Reviews ( 40 )

  1. Our son had to get a Covid-19 test 72 hours prior to flying and went through the process. His flight was on a Saturday and when he went to board, the test results weren’t in yet. Cole’s operations team located the results and sent it in – …

  2. I am a Family Physician in Detroit Michigan and I have been using Cole Diagnostics for their pathology services for the last 1.5 years. They are an excellent company to work with. Their customer service is excellent – it’s easy to speak …

  3. My experience at Cole Diagnostics was awesome. This place is different than any other lab that I’ve experienced in the past. I was able to meet Dr. Cole – he was genuine, kind and down to earth. His staff members were so sweet to my young …

  4. Accounts receivable/billing dept not very accurate or understand the value of the customer. They sent me nastygram of past due bill only for me to show them they had received and deposited my payments.

  5. I recently had to get some blood drawn and was told about Cole Diagnostics. And I am very happy that I reached out to them. I do not have insurance so I called to get a quote on how much I had to pay. I was transferred to Heather in the …

  6. The technicians are courteous, but the environment is terrible. They’re doing tests in a Pod in front of the building. They’re running late so there’s a line of people standing outside and waiting for 45 minutes in 96 degree heat. Some …

  7. Friendly staff. These workers are sooo important during this pandemic. I’m grateful for them. Got back from our of state and waited a few days before taking a test. In and out in 5 min. No wait. They said typically 48-72 hours for results, …

  8. Received a false positive and missed my vacation with my family. I tested negative the next day using a different lab and then received another negative test using a third lab. I don’t have confidence in Cole’s lab practices. I believe there was cross-contamination.

  9. So kind and accommodating. Had to get tested and they were so patient with me and testing anxiety and also so quick and efficient. They still treated me like a human even though I was sick.

  10. Every point of contact was so good here, including the website, the reception staff when I called to reschedule, and the employee who collected my test sample! Plus, I got my results in about 12 hours.

  11. Due to the out of state travel we had to have a COVID-19 testing done. I have been told about the test and was very scared. The staffs were friendly, kind, professional and results came back quicker than expected. Pleasantly surprised!

  12. I am so grateful for this group. I needed testing for travel and their website is so helpful. Lots of information: the ability to schedule, when to schedule based on flights, download the required form and pay. The employees are kind and considerate. So very helpful! Thank you!

  13. I have worked with Cole Diagnostics on 5 different testings. Every time I personally speak to an employee or the owner they are so helpful, curtious and patient. This is so rare these days and I’m so impressed I need to share. Other labs …

  14. I needed a Covid test for myself and kiddos for travel and I had scheduled one at Walgreens. When I arrived they informed that I would be sticking the Q-tip up our noses and it could take up to 5 days to get results back. I left and …

  15. Tim was able to take care of us when we needed our Covid test for travel. He got us in and out super fast and ahead of our appointment time! We really appreciated what he and his team did for us and will be back for any future needs. …

  16. I have never had such amazing customer service from EVERY SINGLE employee that I interacted with at Cole Diagnostics. My daughter and I had to get tested for Covid and the entire staff was so helpful, considerate, patient and kind. …

  17. No one particularly likes to have their blood drawn, however the phlebotomist who drew my blood was the best I have ever encountered! The entire process from start to end was seamless and pain free. I highly recommend Cole Diagnostics for your laboratory needs.

  18. Best lab for covid testing. Online ordering was simple. I selected my appt at 1045am and arrived on time. Immediately I was greeted. As I stayed in my vehicle, the covid tester was very professional, on time, and quickly implemented the PCR …

  19. I used Cole in the spring of 2021 to get the Travel PCR test for an international flight. They were very fast and courteous. I had the same international trip scheduled for September, so I went in for the same test. The tester was fast …

  20. We had to get RTPCR tests done for our ensuing trip to Australia. We booked slots for RTPCR tests for two of us at Walgreens. To our disappointment the staff were poorly informed and their lackadaisical attitude, rude behavior scared us. …

  21. I needed a negative Covid PCR test for an upcoming expedition I have. I took the test this morning at 9:15am and got the results at 4:15pm. And for $99, it’s the cheapest option I found (Primary Health charges $170!) Exceeded my expectations! Thanks Cole Diagnostics!

  22. Have had to get a lot of blood work done in the past year and the team at Cole Diagnostics has always been really helpful. The fact you can walk in without an appointment and get blood taken right away has been a life saver. I also feel …

  23. Received a bill that is more than five months past the date of service. Three months past from when insurance had responded. The most frustrating is when you call in, you have to hear about how you can schedule for speaking and to hear …

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